2017 SRA International ̶ Annual Meeting ̶ October 14-18, 2017
Haewon Park, MPH, CRA, Director of Bus. Ops, Georgetown University, Wash., DC, USAMelany Barrett, CRA, Sr Administrative Officer, Georgetown University, Wash., DC, USA
If You Build It, They Will ThriveA Holistic Approach to Staff Development
Growing Talent & Development from the Ground Up
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Instruction (Mission)
LeadershipProfessionalCertifications
Reflection
Skills Proficiency
Mentoring & Coaching
Professional Development
Community Service
The Bedrock of an Enterprise• Georgetown University – how a mission drives
the means for success– Catholic and Jesuit heritage
• Cura personalis• “Women and men for others”
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Cultivating the Root
• Originally no standard for professional development• Not an enterprise-wide priority• Administrators expected to grow on their own
We have evolved into an institution that embraces our talent, dedication to growth and workplace through a diversified professional development portfolio.
To GUMC, professional development is the investment we make in our community for them to thrive and succeed.
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Growing a Strong Trunk
• Onboarding Tailored to the GUMC Needs• Pilot program for Clinical Research Group
– FY18 launch is goal– Competencies– Manager/candidate checklists– Shadow system
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Growing a Strong Trunk
• Professional Development at GUMC– What existed in the beginning?– An organic, holistic approach
• Informal mentoring group– Beginning of a formal professional development
program• CRA study group
• Management buy-in and support• Understanding your constituency
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Growing a Strong Trunk
• Understanding your constituency
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84%
61%
40% 37% 35% 35%
23%
0%10%20%30%40%50%60%70%80%90%
Topics of Interest
The Foliage that Makes Up Talent Development
• Professional Credentialing• Leadership• Reflection• Skills Proficiency• Mentoring & Coaching• Community Outreach
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Professional Credentialing• GUMC Credentialing Program
– Certification Opportunities for research administrators offered by the Research Administrators Certification Council (RACC®)
• CRA• CFRA• CPRA
– Certification Opportunities for clinical research coordinators by the Association for Clinical Research Professionals (ACRP®)
• CCRC
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Professional Credentialing
• Certified Research Administrator (CRA)– Launched study
program in 2011• 11 completed cohorts• 55 active certificants1
across the University
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1 Including 12 certificants that have since left the institution for professional growth and promotion
Professional Credentialing
• Certified Financial Research Administrator (CFRA)– Launched study
program in 2015• 2 completed cohorts• 4 active certificants
across the University
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Professional Credentialing
• Certified Pre-Award Research Administrator (CPRA)– Launched study
program in 2016• 1 completed cohorts; 1
underway• 3 active certificants
across the University
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Professional Credentialing
• Certified Clinical Research Coordinator (CCRC)®– Launched study
program in 2017• 1 completed cohort• 6 active certificants
across the Medical Center
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Leadership• Advancing Administrators Seminar Series
– To promote and encourage leadership development across all levels and job functions
– Quarterly seminars– Internal/External leaders
• Professional Branding/Resume Building• Effective Communication• Managing Up
• Women’s Leadership Institute – Travel awards
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Reflection• Book Club Series (pending)
– Small groups settings• Up to 12 per group
– Volunteer small group leader(s)– Self- or professional-help genres– Uplifting and positive
• Collaborations with existing university programs– University wellness office programs
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Skills Proficiency• Excel Training
– Targeted levels of competence
• Hard Skills Training– Abstract composition– Budget development– Presentation skills/public speaking – Regulatory and compliance training
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Mentoring/Coaching• Giving Back
– Ways to encourage involvement within the enterprise• Active professional certificants coach future administrators within the
Credentialing Program• Leading training sessions and updates on skills for community
• Mentoring– Turning an informal small mentoring group into a community-wide
program for GUMC staff and administrators– Leveraging onboarding “buddy” shadow system to create an organic
mentorship environment– Partnership with other University-wide mentoring groups
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Community Service• Community Service Program
– Support/work with local partners• Bread for the City• Father McKenna Center• Angel Book Drives• Sponsor-a-Family
– Opportunity to engage staff that routinely don’t interact
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Creating a ForestGeorgetown University Medical Center Talent Development
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Onboarding and Mission
Medical CenterLeadership Development
Main CampusSCS
Law Center
University Services
Thank You!!
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Questions?Haewon Park, MPH, CRA
Director of Business Operations, Center for Cell ReprogrammingGeorgetown University Medical Center
Melany Barrett, CRASr Administrative Officer, Medical Center Finance and Business Operations
Georgetown University Medical [email protected]
Special Thanks Mary R. Glasscock, MBA
Sr Associate Vice President, Business Affairs and AdministrationGeorgetown University Medical Center
