IFS Logistics Final Audit Report Audited company: Lehman ... · Reviewer: Bart Bonroy The owner of...

17/10/2016Date of audit:

Lehman en Troost nvAudited company:

TÜV NORD INTEGRA bvbaCertification in Agriculture and Food

Statiestraat 164B-2600 Berchem - Antwerp

Accreditation number of the certification body: BELAC 103-PROD

Final Audit Report

IFS LogisticsVersion 2.1

Page 1 of 48Lehman en Troost nv

Audit Overview

Fax:

(+310) 180633 268

Phone:

(+311) 80 631011

Fax:Phone:

EAN Code/ UCC GlobalLocation Number:COID: 38083

Lehman en Troost nv

Name and address of the audited site:

Transportweg 33

2742 RH Waddinxveen

Netherlands

Name and address of the company (or headquarter):

TÜV Nord Integra RudiJennes

CB and auditor ofprevious audit:

14/10/2015

Date of previous audit:Date/time of current audit:

17/10/2016 (8:00-20:00)Co-auditor:

m rudi jennes

Lead Auditor:

Trainee(s):

Audit details

IFS LogisticsVersion 2.1, March 2014

Product Scope(s): 1, 1.1, 1.1.5

Logistieke dienstverlening, open overslag voor derden van verse groenten en fruit.Logistic service provider, storage and handling for third parties of fresh fruit and vegetables.

Scope of audit

Closingmeeting

Siteassessment

(Audit)

Documenta-tion review

Openingmeeting

Position:Name:

Audit participants

directorMaurice van derLans

qa managerJoost Slingerland

consultantGert Jan Eggers

warehousemanagerRon Bakker


Next auditbetween

20/08/2017 and29/10/2017

As result of the audit performed on 17/10/2016, TÜV Nord Integra found that the logistical activities of Lehman en Troost nv for the above-mentioned audit scope comply with the requirements set out in the IFS Logistics Version 2.1, at Higher Level with a score of 97,74%.

Final Result of Audit


Reviewer: Bart Bonroy

The owner of the company is ERMS, owned by three shareholders. Currently the company is only doing the storage and distribution of its own products (cfr IFS broker audit). The main products are tomatoes, peppers and citrus. The IFS logo is used correctly on offers. The emergency contact is Bram Troost, mobile number : 0031653385272. The surface built is 4500 m². The company is established in 1958. There were no recalls. 20 people are employed which are working in one shift. The last investment was the purchase of new led lightening. There are 8 cooled stores and 12 dockshelters. KCB license 4950. Other certificate : ifs broker and AEO. Turnover 40 million euros. This audit was combined with the IFS broker audit.COID : 38083

Company profile


Explanations regarding the audit report

N/A requirements will beexcluded from the finalscoring

Not applicableRequirement not applicable for a company

N/A

50 % of the possible totalamount of points issubtracted

The KO requirement has not been implementedKO requirement scoredwith a D

15 % of the possible totalamount of points issubstracted

When there is a substantial failure to meet therequirements of the Standard, which includesproduct safety and/or the legal requirements ofdestination countries. A major non-conformity canalso be given when the identified non-conformitycan lead to a serious health hazard. A major non-conformity can be given to any requirement which isnot defined as KO.

Major non-conformity

-20 pointsRequirement has not been implementedD (deviation)

5 pointsSmall part of the requirement has beenimplemented

C (deviation)

15 pointsAlmost full complianceKO requirement scoredwith a B

15 pointsAlmost full complianceB (deviation)

20 pointsFull complianceA

PointsExplanationResult

Evaluation of requirements


Yes, certificate athigher level, 12months validity

Report includingaction plan gives

status

Send completedaction plan within 2weeks of receiving

the preliminarilyreport.

Approved at higherIFS Logistics levelafter receipt of the

action plan

Total score is ≥ 95%

Yes, certificate atfoundation level,

12 months validity


status


the preliminarilyreport.

Approved atfoundation IFS

Logistics level afterreceipt of theaction plans

Total score is ≥ 75% and < 95%

Certificate atfoundation level, if

the Major non-conformity is finally

solved ascontrolled during

the follow-up audit


status


the preliminarilyreport. Follow-up

audit max. 6months after the

audit date

Not approvedunless further

actions taken andvalidated afterfollow-up audit

Max 1 Major andtotal score ≥ 75%

NoReport givesstatus

Actions and newinitial audit to be

agreed uponNot approved> 1 Major and/or

total score < 75%

NoReport givesstatus

Actions and newinitial audit to be

agreed uponNot approvedAt least 1 KO

scored with D

CertificateReport formAction companyStatusAudit result

Scoring and awarding of certificates


Higher Level

Result:

Date of renewal audit: between the 20/08/2017 and the 29/10/2017.

The logistical activities of the company Lehman en Troost nv met the requirements of the IFS Logistics,Version 2.1.

The company passed with a score of 97,74% at:

97,74 %

Audit Report

IFS LogisticsVersion 2.1, March 2014

2012140N/A

000000D

002100C

001101B

6275771713A

000000Majors

000000KO

Chapter 6

Food / productdefense and

externalinspections

Chapter 5

Measurements,analyses,

improvements

Chapter 4

Realizationof the

service

Chapter 3

Resourcemanagement

Chapter 2

Qualityand product

safetymanagement

system

Chapter 1

Seniormanagementresponsibility

Summary:


Not applicable

Observations regarding KO's and Majors:


General summary table for all chapters:


Er is een beleidsverklaring opgesteld die alle elementen bevat en beschrijft. De scope wordt hierin afgelijnd alsook de doelen van het bedrijf (handhaven van de kwaliteit en de voedselveilgheid) en het certificaat behouden. Er wordt verwezen naar maatschappelijk verantwoord ondernemen. Het organigram is volledig en conform de auditbevindingen. er is een 3-koppige directie die iedereen aanstuurt, ook Ron de loodsbaas. Er is een functiematrix met naam versus proces, incl vervangers. Er zijn functiebeschrijvingen voor de verschillende taken. Er is jaarlijks en functioneringsgesprek. De directiebeoordeling vindt jaarlijks plaats. er waren geen wijzigingen in product noch proces. Er waren geen ernstige klachten. Het verslag van 11/9/16 is voorgelegd. Er staat verder in te lezen dat er van de paar honderd analyses geen wettelijke mrl overschrijdingen waren.

Het haccp team bestaat uit de qa manager, de loodsbaas, de consultant en de directeur. Ze kregen allen een opleiding door de consultant en hebben een lange ervaring met agf. Er is een productbeschrijving voor groenten en fruit die het volgende beschrijft : minimale kwaliteitseisen, gmo, opslag, houdbaarheid, chemische en microbiologische criteria, consumentenpatroon en allergenen. Het stroomschema is uitgewerkt van verkoop tot het transport aan de klant. Er is een grondplan met de flows. er is een kwalitatieve bespreking van de microbiologische, chemische en fysische gevaren. Er is een basisvoorwaardenprogramma dd 12/2007 en een validatie mbt temperatuursbeheersing dd 9/2014. In vele gevallen wordt het product gecombineerd vervoerd zodat een gemiddelde temperatuur dient te worden gekozen en geen productspecifieke. Er is een gevarenanalysematrix (5x5) en een beslissingsboom die overal wordt toegepast. Er zijn geen ccp's. De gevarenanalyse is compleet bv overschrijding van de mrl maar < de arfd en overschrijding van de mrl en > de arfd. Verder zijn op productniveau besproken : nitraat, zware metalen, gmo, allergenen, menselijke pathogenen en vreemde voorwerpen. Als belangrijkste preventieve maatregel staat hier tegen over het feit dat alle product globalgap gecertifieerd moet zijn en dat de leverancier de uitgebreide leveranciersverklaring dient te tekenen.

Alle aankoop- en verkoopdocumenten worden gedurende zeven jaar gearchiveerd. De documenten zijn leesbaar en in het Nederlands, dit geldt ook voor de procedures. De procedures zijn voorzien van een hoofding met datum en naam en nummer. Alle documenten zijn voorzien van de juiste actuele versie. Er is een map met de papieren versie en de orginelen zitten in de pc. Er is dagelijks een back up.

De consultant geeft jaarlijks opleiding ivm hygiene, haccp, afval, reiniging en food defense aan alle mensen van het bedrijf. De registraties zijn conform. Nieuw loodspersoneel loopt dubbel met ervaren personeel. Interims ondertekenen een hygieneverklaring en werden ingeroepen bij het lossen van containers of het uitsorteren van product.

Alle leveranciers zijn Globalgap gecertifieerd en dit certifiaat moet bij de aankoop aanwezig zijn. Voor anderen is er een ondertekende leveranciersverklaring die heel uitgebreid is en oa gaat om MRL, Arfd, verpakking, GMO, zware metalen, wetgeving in het algemeen en ILO. De noodcontactinformatie moet op de formulier worden ingevuld. Alle noodinformatie van klanten en leveranciers staat in het programma. Er is een procedure recall en crisismanagment. Niet conformiteiten van product wordt genoteerd op het receptieformulier en eventueel wordt er een rood A4 stopformulier op de palet gehangen. Dit formulier werd door Ron de loodsbaas getoond bij de rondgang.

De grondstofleveranciers worden jaarlijks op drie criteria beoordeeld, dit gebeurt door de specifieke inkoper omdat die de relaties onderhoudt. Ook de dienstenleveranciers worden beoordeeld, één keer per jaar.

Het bedrijf is gevestigd op een bedrijventerrein met als buren transport en opslagfirma's. De buitenterreinen zijn goed onderhouden. Buiten staan er containers voor het afval dat opgehaald wordt door Sita. De container voor afvalgroenten enfruit wordt opgehaald voor compost en is afgesloten met een deksel. Het bedrijf verkeert in goede staat van onderhoud. De vloer is netjes. Er wordt dagelijks geveegd. Er is een dagelijks, wekelijks en jaarlijks programma. Er is een registratieformuier voor het noteren van uitgevoerd werk dit gebeurt door eigen personeel. Er wordt 1 chemicalie gebruikt nl Dipp 03 voor vloer en wanden. Dit product is goegekeurd voor de levensmiddelenbranche. Jaarlijks worden de koelcellen gereinigd.

Er is een glasbreukprocedure. De verlichting is beschermd dmv een hoes. De ramen van de kantoren

Overall summary of the audit:


zijn onbeschermd, maar een witte lijn op de grond geeft aan tot waar product mag gestockeerd worden. Er is een glasinventaris die één keer per jaar wordt gecontroleerd. De paletten zijn in goede staat en indien nodig heat treated.Er is een maandelijkse hygienerondgang, parking inclusief.

Tijdens de rondgang was een externe de bestaande tl lampen aan het vervangen door led lampen, nog steeds voorzien van een plexi kap. Dit gebeurde in de kamer met de koelmotoren. Enkel indien een koelcel leeg is mag er gewerkt worden. In de andere koelmotorenkamer was een werker van Kempen koeltechnieke aan de slag. Hij toonde in het logboek de onerhoudsrapporten en lektesten van de installatie. De installatie is oud maar wordt goed onderhouden. Er zijn 5 nissan heftrucks, aangestuurd door gas.

Tijdens de rondgang was er opslag en verlading van citroenen, tomaten, pomelo's, gember en knoflook. Ron demonstreert de procedure ingangscontrole.

Het onderhoud wordt uitbesteed. Er is een onderhoudscontract voor de heftrucks, de koelinstallatie en de dockshelters.

Er zijn gepaste hygieneregels vastgesteld. Er is geen werkkledij met het oog op productbescherming. De handwasfaciliteiten zijn conform. De regels hangen uit in meerdere talen. er is een refter met catering in goede staat. Bezoekers dienen een register in te vullen.

De te laden vrachtwagen wordt gecontroleerd op staat en geur. Door de cmr te ondertekenen wordt dit geregistreerd. Indien de wagen niet voldoet, wordt er niet geladen.

Er zijn heel veel exteren transporteurs waarmee wordt samengewerkt. Ze ondertekenenen de uitgebreide transportverklaring die 3 jaar geldig is. Ze is opgevraagd voor de bij de tracetest betrokken transporteurs. Bij transport Kempen zijn tijdens de audit de onderhoudsdocumenten van de betrokken opligger opgevraagd. Ze waren binnen het uur ter beschikking.

Een externe firma doet acht inspecties per jaar op knaagdieren en insecten. ER zijn enkel non tox lokazen, conform de Nederlandse wet. Er hangen EFK's met lijmplaat op. Er is regelmatig een vangstanalyse. Er is geen infestatie binnen van knaagdieren.

Thermometers en sondes koeling worden jaarlijks gekalibreerd.

Er is een register van alle klachten en creditnota's. Er zijn geen klachten mbt voedselveiligheid.

Het bedrijf levert niet aan de USA. Food defense valt onder het AOE certificaat. Er is een risicoanalyse gemaakt dat oa het personeel, het gegevensbeheer, de stroomvoorziening en de bezoekers behandelt. Om van de loods naar het kantoor te gaan, dient een code ingegeven te worden. Chauffeurs passeren langs John, de logistieker die de deur naar de loods kan openen. Bij Ron krijgen de chauffuers te horen aan welke kade ze moeten aandokken.


1.2.1 An organisation chart shall be available showing the structure of the company. The organisation chart shall include, if applicable, the associated operating facilities (e.g. independent central warehouse(s), satellite depots and other locations where logistical activities are carried out).

b de nieuwe commerciële medewerker sinds 6/2015 staat niet op de werknemerslijst1.2.4 Competences and responsibilities, including deputation of responsibility shall be clearly laid down. b de vervanging van de loodsbaas is niet gedocumenteerd : ok 4.1.8.1 "Based on hazard analysis and assessment of associated risks, cleaning and disinfection schedules shall be established, implemented and documented. These shall specify: – responsibilities of staff – the products used and their instructions for use – the areas to be cleaned and/or disinfected – objectives – cleaning frequency – documentation requirements – hazard symbols (if necessary)." b de verdampers van de koelcellen worden gereinigd maar dit is niet gedocumenteerd : herhaling 6.3.2 All employees shall be trained in product defense with respect to the product requirements and the training needs of the emloyees or when significant program changes occur. The training sessions shall be documented. Employee hiring and employment termination practices shall consider security aspects as permitted by law. b food defense wordt onderricht maar de term food defense of food security of sabotage doet geen belletje rinkelen bij een kwaliteitscontroleur en bij de loodsbaas : ok

Description of follow up of corrective actions from the previous audit:


Summary of all deviations and non-conformities found

ExplanationEvalua-tion

IFS requirementsReferenceNr.

het beleid wordt niet gecommuniceerdBThe senior management shalldraw up and implement acorporate policy. This shallconsider as a minimum:- product safety- customer focus- environmental responsibility- sustainability- personnel responsibility.The corporate policy shall becommunicated to allemployees.

1.1.11

de regels ivm roken zijn onvoldoende vastgelegd; the rules regarind smoking are defined unsufficiently

CThere shall be documentedrequirements relating topersonnel hygiene, and whereappropriate, the control ofinfection. These shall include,as a minimum:– hand washing anddisinfection– eating and drinking– smoking– actions to be taken in caseof cuts or skinabrasions. The requirementsshall be based on hazardanalysis and assessment ofassociated risks in relation toproduct and process.

3.2.12

een werknemer heeft rookgerei in zijn borstzakBThe requirements forpersonnel hygiene shall be inplace and applied by allrelevant personnel,contractors and visitors.Compliance with therequirements shall bemonitored and recorded.

3.2.23




er is geen registratie van de reiniging van de verdampers; there are no registrations of the cleaning of the evaporator

CBased on hazard analysis andassessment of associatedrisks, cleaning anddisinfection schedules shall beestablished, implemented anddocumented. These shallspecify:– responsibilities of staff– the products used and theirinstructions for use– the areas to be cleanedand/or disinfected– objectives– cleaning frequency– documentation requirements– hazard symbols (ifnecessary).

4.1.8.14

een deur naast de dockshelters valt automatisch dicht maar valt niet in het slot; een raam naast een dockshelter stond geopend zonder gaas. An external door is closing automatically but not into the lock. A window next to the dock shelter is opened

CWindows, doors and gatesshall be in good condition andshall be kept closed, if notused.

4.2.1.75

in de restafvalcontainer die geen deksel heeft, lagen doorgesneden vruchten zodat ongedierte aangetrokken wordt

BFood waste and other wasteshall be removed from areaswhere food and/ or sensitivegoods are handled and pose arisk to product safety andquality.

4.2.5.26


Report of the N/A evaluations



alles wordt beheerst via het basisvoorwaardenprogramma

N/AFor all steps/ processes thatdemand a specific control toensure product safety, thecompany shall implement,maintain and documentspecific control measures (forfood e.g. determination of CP/CCP).

2.3.61


N/AFor the specific controlmeasures, the appropriatecritical limits shall be defined(e.g. determination of criticallimits for each CP/CCP).

2.3.72


N/AKO N° 3 [NA possible]: Whererisks need specific control toensure product safety, amonitoring system for eachCCP shall be implementedwith clear critical limits anddocumentation system inplace, in the event of loss ofcontrol.

2.3.83


N/AIn the event the monitoring ofcontrol points indicates that acritical limit is not undercontrol (e.g. CP/ CCP),appropriate corrective actionsshall be defined, taken anddocumented. Such correctiveactions shall also take intoaccount the control of any non-conforming products.

2.3.94

geen dergelijke productenN/AWhere highly perishable,unpackaged food products orsensitive products arehandled, the followingadditional requirementsregarding hand washing/hygiene shall also beprovided:– hand contact-free fittings– hand disinfection– adequate hygieneequipment`s– signs requesting handwashing,– waste container with handcontact-free opening.

3.3.45




geen contactN/AThe use and storage of waterand/ or ice that comes intodirect contact with food and/or food packaging shall beevaluated, based on hazardanalysis and assessment ofassociated risks, in order toensure that contamination iseliminated. Water and iceshall be of potable quality.

4.1.6.56

geen contactN/AWhere compressed air is usedand has direct contact withfood or food packaging, itsuse shall be evaluated basedon hazard analysis andassessment of associatedrisks. The use of compressedair shall not compromiseproduct safety or quality.

4.1.6.67

geen dergelijke processenN/AIn case of freezing and/ orthawing services, there shallbe a documented processwhich specifies hazardanalysis, assessment ofassociated risks as well asappropriate measures tocontrol identified risks.

4.1.7.18

geen dergelijke processenN/AIn case of freezing and/ orthawing services, all detailsfor processing and productparameters (e.g. time,temperature, extension orshortening of product-shelflife) shall be confirmed andagreed by the owner of theproduct.

4.1.7.29

geen dergelijke processenN/AIn circumstances where thecontrol of process andworking environmentparameters (e.g. temperature,time, pressure, chemicalproperties) is essential toensure the product safety andquality requirements, suchparameters shall be monitoredand recorded continuously, orat appropriate intervals.

4.1.7.310

geen dergelijke processenN/AThere shall be procedures inplace to take corrective actionin the event of equipmentmalfunction and/or processdeviations.

4.1.7.411




geen eigen wagensN/AFor transport containers (e.g.tankers, rail tankers), whichare used for the transportationof liquid, granular andpowdered unpackagedproducts, the followingcleaning and disinfectionmeasures shall beimplemented, as a minimum: – the cleaning anddisinfection measures shall beappropriate for the type ofproduct – the cleaning anddisinfection measures of thetransport container shallinclude all associated workingequipment (e.g., hoses,valves, strainers) – the cleaning anddisinfection measures shallensure that the transportcontainer is clean, thatunwanted substances areremoved from the surfacesand the number ofmicroorganisms are reducedto a level that is sufficientlylow, depending on theintended use (cross-contamination is prevented)- objective evidence shall beavailable for the control ofcleaning and disinfectionmeasures of transportcontainers (e.g. records,certificates).The effectiveness of cleaningand disinfection measuresshall be made known to thecleaning staff. The cleaningstaff shall be trained incleaning procedures.

4.1.8.312

zelfN/AWhere a company employs athird-party service provider forcleaning and disinfectionactivities, all requirements in4.1.8 shall be clearly definedin the respective contract.

4.1.8.713




eigen opslagN/AWhere a company employs athird-party storage serviceprovider, all the requirementsspecified within section 4.1,4.2 and 5.3 shall be clearlydefined in the respectivecontract or the serviceprovider shall be certifiedaccording to IFS Logisticsrequirements.

4.2.6.114

eigen opslag enkelN/AThe employees of the serviceprovider shall understand andapply the personnel hygienerequirements of the company.

4.2.6.215

geen eigen wagensN/ACleaning of the transport unitshall be performed withconsideration of the specifichygienic requirements andproduct risks. Cleaningcertificates or other objectiveevidence that effectivecleaning has been carried outshall be available, if requiredby law or by the customer(s).

4.3.1.616

geen eigen wagensN/AHoses, pumps, filters oftankers (tank-containers, etc.)shall be in good condition andprotected from contaminationduring transport.

4.3.1.717

niet nodigN/AIf legislation makesregistration or on-siteinspections necessary,evidence of compliance shallbe provided.

6.1.318

niet nodigN/AA documented procedureshall exist for managingexternal inspections andregulatory visits. Relevantpersonnel shall be trained toexecute the procedure.

6.4.119


Detailed audit report



Senior managementresponsibility

11

Corporate policy/ Corporateprinciples

1.12

het beleid wordt niet gecommuniceerdBThe senior management shalldraw up and implement acorporate policy. This shallconsider as a minimum:- product safety- customer focus- environmental responsibility- sustainability- personnel responsibility.The corporate policy shall becommunicated to allemployees.

1.1.13

AThe content of the corporatepolicy shall have been brokendown into measurableobjectives (quality and productsafety).

1.1.24

Corporate structure1.25

AAn organisation chart shall beavailable showing thestructure of the company. Theorganisation chart shallinclude, if applicable, theassociated operating facilities(e.g. independent centralwarehouse(s), satellite depotsand other locations wherelogistical activities are carriedout).

1.2.16

AThe department responsiblefor quality and product safetymanagement and/or the IFSLogistics representative shallhave a direct reportingrelationship to the seniormanagement.

1.2.27

AThe company shall assignresponsibility for externalcommunications (crisismanagement, authorities andcommunication with media) toa specific responsible personor persons.

1.2.38




ACompetences andresponsibilities, includingdeputation of responsibilityshall be clearly laid down.

1.2.49

AThe senior management shallensure that employees areaware of their responsibilitiesrelated to product safety andquality. This shall bereviewed at least annually.

1.2.510

AThe company shall have asystem in place to ensure thatit is kept informed of allrelevant and currentlegislation. The legalrequirements shall beimplemented by therespective department(s).

1.2.611

er is een beleid, er zijn doelen, er wordt geinvesteerd en er wordt opleiding gegeven

AKO N° 1: Senior managementshall be responsible for thecorporate policy andobjectives. The necessaryresources and investments toensure the product safety,legality and quality accordingto client agreements andspecifications shall beprovided.

1.2.7KO

12

Customer focus1.313

AA documented procedureshall be in place to identifyfundamental needs andexpectations of customers.

1.3.114

AThe records of this procedureshall be evaluated andconsidered to determinequality and product safetyobjectives.

1.3.215

Management review1.416




ASenior management shallensure that the quality andproduct safety managementsystem is reviewed at leastannually, or more frequently, ifchanges occur. Such reviewsshall contain, as a minimum:- results of audits- customer feedbacks- status of preventative andcorrective actions- quality and product safetyobjectives- follow up actions fromprevious managementreviews- changes that could affect theproduct safety and qualitymanagement system and - recommendations forimprovement.

1.4.117

AThe company shall identifyand review regularly, but atleast annually, theinfrastructure needed toachieve conformity withproduct requirements (e.g. byinternal audits or on-siteinspection). This review shallinclude, e.g.: safety andquality management systemand– buildings– storerooms/ storage areas– storage facilities – machines and equipment– transport vehicles– transport units– transport containers.The results of the review shallbe considered, with dueconsideration to risk, forinvestment planning.

1.4.218




AThe company shall identifyand review regularly, but atleast annually, the workenvironment needed toachieve conformity withproduct requirements (e.g. byinternal audits or on-siteinspection). This review shallinclude as a minimum:– staff facilities– safety and security at work– hygienic conditions.The results of the review shallbe considered, with dueconsideration to risk, forinvestment planning.

1.4.319

Quality and product safetymanagement system

220

Product safety management2.121

er is een compleet hacc planAKO N° 2: The basis of thecompany`s product safetycontrol system shall be a fullyimplemented, systematic andcomprehensive riskmanagement and/ or HACCPsystem. For food, an HACCPsystem shall be used and bebased upon the CodexAlimentarius principles.

2.1.1KO

22

AThe risk management orHACCP system shall cover allproduct groups as well asevery processes from goodsreceiving to dispatch anddelivery.

2.1.223

AThe risk management/HACCP system shall describethe differentiation betweenlogistical handling ofunpackaged and packedproducts and betweentemperature controlled andambient stable products. Thecompany’s own controlsystem shall comply inrelation to existing productrisk.

2.1.324

Assemble risk management/HACCP team

2.225




het team bestaat uit de qa manager, de consultant, de directeur Bram en de loodsbaas

AThe company shall have a riskmanagement team or HACCPteam, which ismultidisciplinary. The teamshall have strong seniormanagement support andmembers of the team shallhave detailed knowledge ofactivities across the wholefacility.

2.2.126

AThe team leader shall be fullyconversant in riskmanagement and/ or HACCPprinciples and theirapplication. The team leadershall be able to demonstratethat he/ she can identify,control and manage productsafety hazards. Where thereis deficiency regardingcompetency within thecompany, external expertadvice shall be obtained.

2.2.227

Risk management/ HACCPmanagement

2.328

AThe company shall clearlyidentify the scope of itsresponsibilities in the transportand logistics chain. The riskmanagement/HACCPmanagement shall be basedon this scope.

2.3.129

AComplete descriptions ofservices shall be available forall product groups and shallinclude relevant informationconcerning product safety,e.g. handling, storage,transport, delivery means andrespective conditions.

2.3.230

AA current version of the flowdiagram shall be available forlogistical and product specificservices. In the event of anychanges, the flow diagramshall be updated.

2.3.331




AA hazard analysis shall beundertaken to evaluate allphysical, chemical andbiological hazards, includingallergens, that mayreasonably be expected tooccur.

2.3.432

AThe hazard analysis shallconsider the likely occurrenceof hazards and severity oftheir adverse health effects.Where risk classification isused, a hazard analysis withrisk assessment shall bedocumented for each riskclass.

2.3.533


N/AFor all steps/ processes thatdemand a specific control toensure product safety, thecompany shall implement,maintain and documentspecific control measures (forfood e.g. determination of CP/CCP).

2.3.634


N/AFor the specific controlmeasures, the appropriatecritical limits shall be defined(e.g. determination of criticallimits for each CP/CCP).

2.3.735


N/AKO N° 3 [NA possible]: Whererisks need specific control toensure product safety, amonitoring system for eachCCP shall be implementedwith clear critical limits anddocumentation system inplace, in the event of loss ofcontrol.

2.3.8KO

36


N/AIn the event the monitoring ofcontrol points indicates that acritical limit is not undercontrol (e.g. CP/ CCP),appropriate corrective actionsshall be defined, taken anddocumented. Such correctiveactions shall also take intoaccount the control of any non-conforming products.

2.3.937




AProcedures of validation shallbe established to confirm thatthe risk management/ HACCPsystem is effective. Validationof the system shall beperformed at least annually.Examples of validationactivities include, e.g.:– internal audits– evaluations– evaluation of complaints.The results of this validationshall be incorporated into therisk management/ HACCPsystem and shall becommunicated to the seniormanagement.

2.3.1038

ADocumentation shall beavailable, covering relevantprocesses, procedures,measures and records.Documentation and recordkeeping shall be appropriatein relation to the nature andsize of the company.

2.3.1139

Documentation requirements2.440

AThe system for product safetyand quality management shallbe documented, implementedand shall be retained in onelocation (safety and qualitymanual or electronicdocumented system). Thereason for any amendmentsto documents critical for theproduct requirements shall berecorded.

2.4.141

AAll necessary documents shallbe available in their latestversion. They shall beappropriately authorized andavailable to relevantpersonnel at all times. Thedocumentation can beretained on hard copy orelectronically. With respect toIT-based documentation, thisshall be traceable to anauthorizing signatory.

2.4.242

Record keeping2.543




AAll relevant records,necessary for the productrequirements shall becomplete, detailed andmaintained and shall beavailable on request.

2.5.144

ARecords shall be legible andgenuine. Any amendments torecords shall only be carriedout by authorized persons. Ifmonitoring records aredocumented electronically, asystem shall be in place toensure that only authorizedpersonnel have access toproduce or amend theserecords (e.g. by the use of apassword).

2.5.245

AAll records shall be kept inaccordance with legalrequirements and at least forone year. Record keepingshall be based on a hazardanalysis and associated risks.The records shall be securelystored and easily accessible.

2.5.346

Resource management347

Personnel training/information

3.148

AThe company shall implementdocumented training and/ orinstruction programs. Thetraining programs recordsshall include:– training contents– training frequency(concerning food safety/hygiene at least once peryear, for non-food once everytwo years is sufficient)– employee‘s task– list of participants– languages– qualified trainer/ tutor– evaluation methodology(measurement of theeffectiveness of the trainingand the training program).Before commencing work,basic product safety trainingshall take place.

3.1.149




AThe documented trainingprograms and/ or instructionshall apply to all personnel,including seasonal andtemporary workers, employedin the respective work area.

3.1.250

Personnel hygiene3.251

de regels ivm roken zijn onvoldoende vastgelegd; the rules regarind smoking are defined unsufficiently

CThere shall be documentedrequirements relating topersonnel hygiene, and whereappropriate, the control ofinfection. These shall include,as a minimum:– hand washing anddisinfection– eating and drinking– smoking– actions to be taken in caseof cuts or skinabrasions. The requirementsshall be based on hazardanalysis and assessment ofassociated risks in relation toproduct and process.

3.2.152

een werknemer heeft rookgerei in zijn borstzakBThe requirements forpersonnel hygiene shall be inplace and applied by allrelevant personnel,contractors and visitors.Compliance with therequirements shall bemonitored and recorded.

3.2.253

AThe protective clothing foremployees and visitors shallbe appropriate, dependent onthe product and processrequirements.

3.2.354

AAll protective clothing shall bethoroughly and regularlylaundered. Hazard analysisand assessment of associatedrisks, together withconsideration given to theprocesses and products of thecompany shall determine ifclothing shall be washed by acontract laundry, on sitelaundry or by the employee.

3.2.455

Sanitary facilities, equipmentfor personnel hygiene andstaff facilities

3.356




AThe company shall providestaff facilities, which shall beproportional in size andequipped for the number ofpersonnel. Such facilities shallbe kept in clean and goodcondition to minimize productsafety risks.

3.3.157

AAdequate hand washingfacilities shall be provided inthe storage area and/ or theassociated sanitary areas,based upon a hazard analysisand assessment of associatedrisks.

3.3.258

AHand washing facilities shallprovide as a minimum:- running potable water at anappropriate temperature– liquid soap– appropriate equipment forhand drying.

3.3.359

geen dergelijke productenN/AWhere highly perishable,unpackaged food products orsensitive products arehandled, the followingadditional requirementsregarding hand washing/hygiene shall also beprovided:– hand contact-free fittings– hand disinfection– adequate hygieneequipment`s– signs requesting handwashing,– waste container with handcontact-free opening.

3.3.460

Realisation of the service461

General requirements forstorage and transport

4.162

Contract review andcommunication

4.1.163




bepaalde klanten eisen extra legale normen met de pesticidenresidues, hieraan wordt voldaan dmv analyses.

AThe requirements which aredefined between the contractpartners shall be established,reviewed with regard to theiracceptability and agreed uponbefore a supply agreement isconcluded. All clauses relatedto quality and product safetyshall be known andcommunicated to eachrelevant department.

4.1.1.164

AChanges of existingcontractual agreements shallbe documented andcommunicated between thecontract partners.

4.1.1.265

AIf compliance to the agreedservices is not possible (e.g.punctuality of delivery), thecustomer shall be informedpromptly.

4.1.1.366

Suppliers and serviceproviders

4.1.267

AThere shall be a procedure forapproval and monitoring ofsuppliers (internal andexternal) and serviceproviders. The monitoringprocedure shall include risk-based assessment criteriasuch as supplier reliability,complaints, audits, certificatesof compliance as well asrequired performancestandards.

4.1.2.168

AThe results of supplier’sassessments shall bereviewed regularly, but atleast annually. There shall berecords of the reviews and ofthe actions taken as aconsequence of assessment.

4.1.2.269

AA current list of approvedsuppliers and serviceproviders shall be available tothe personnel responsible forthe management of serviceproviders and suppliers.

4.1.2.370

Specific requirements formaterial handling

4.1.371




er is een laad en losprocedure, er is een ingangscontrole. Er zijn dockshelters die beletten dat uitlaatgassen binnenwaaien.

AThe company shall have aprocedure to avoid anycontamination (also cross-contamination caused byincompatible products in thesame transport unit or storageroom). A contamination byemissions, exhaust fumes,smell, foreign bodies,packaging material and anyother contaminants shall beavoided.

4.1.3.172

AIf the customer requirementsinclude the requirement forthe absence of definedingredients (e.g. GMO,allergens), measures shall bein place to prevent crosscontamination of unpackedproducts.

4.1.3.273

ASpecific demandedrequirements regarding non-food product safety and/orprotection of the environment(e.g. packing of damageablenon-food products likeelectronic devices) shall bemet.

4.1.3.374

Traceability4.1.475

de goederen krijgen bij ontvangst een uniek partijnummer; in het programma caswell wordt dit nummer automatisch aangemaakt en gelinkt aan de uitgaande bewegingen; alle andere gegevens mbt de aankoop zoals GG certificaat, resultaat van de ingangscontrole en leveranciersvragenlijst zijn bijgevoegd

AA traceability system shall bein place and maintained,which is appropriate for thecompany and the productsthey handle.

4.1.4.176

op alle paletten hangt er een sticker met hierop de partijcode; Ron laat een doos zijn met overschot stickers die dienen indien een halve palet wordt afgebroken

AThe system shall ensure thatthe goods (incl. quantity) areidentifiable within the definedlogistical supply chain at alltime. Furthermore, this systemshall enable clearidentification of every personand/or logistics company fromwhich they receive the goodsand to which company thegoods are delivered to.

4.1.4.277




alle gegevens zijn ter beschikking in het programma

AThe company shall keep anupdated register of allcustomers and quantity of thecustomer goods under theircontrol. In the storage area,the products shall be assignedto a customer.

4.1.4.378

het systeem werd getest adv 4 inkomende goederen en adv twee bestellingen; bv Harvest house die op 29/6/16 120 colli trostomaten cat 1 leverde met partijnr 64129,01. De cooperatie heet Harvest house, de teler zelf was Stijger met telernr 9249 en zijn SGS GG certificaat is getoond. Harvest house stuurde een eigen versie van leveranciersverklaring in die gelijkwaardig is aan die van Lehman. De 120 colli werden allen uitgeleverd aan Belorta. Het transport van Harvest naar Lehman is gedaan door Koos van Gaalen en van Lehman naar belorta door De Mooij. Van beide externe transporteurs is er een getekende levreanciersverklaring aanwezig die niet ouder is dan 3 jaar. Omgekeerd bestelde Bouton Redman op 1/8/16 met ordernr 4048 150 colli Dutch plumtomatoes. deze werden geleverd door Zonnewelle import BV op dezelfde dag. De GG van het bedrijf is aanwezig. Op 1/2/16 bestelde Jonckheere 150 colli pomelo's. Deze zijn geleverd door Xiane Sompy op 21/12/15 aan Lehman. De GG en leveranciersverklaring van Sompy zijn getoond. Het GG nummer wordt van het certificaat overgenomen op het QC rapport dat Ron invult bij de levering. De GG nummer staat op de verpakking en kan alzo gecontroleerd worden.

AThe traceability system shallbe tested on a regular basis,but at least annually and eachtime the traceability systemchanges. This test shall beperformed in order to confirmthe effectiveness of thetraceability system and to, ifnecessary, improve it. Testresults shall be recorded andcorrective measures shall beimplemented, if required.

4.1.4.479

Maintenance and repair4.1.580

AAn adequate system ofplanned maintenance shall bein place, maintained anddocumented, covering allequipment (incl. transport)that is critical for compliancewith product safety and qualityrequirements. This appliesboth for internal and externalmaintenance activities.

4.1.5.181

AProduct requirements andprevention of contaminationshall be ensured during andafter maintenance and repairwork. Detailed records ofmaintenance and repair work,including corrective actionstaken, shall be kept.

4.1.5.282




AAll materials used formaintenance and repair shallbe fit for the intended use(e.g. food-grade oils, non-toxicpaints if unpacked productsare handled).

4.1.5.383

AFailures of site and equipmentcovered by the maintenancesystem shall be documentedand reviewed with a view toadapting the maintenancesystem.

4.1.5.484

Air conditioning/ cooling/water/ ice and compressed air

4.1.685

ARequirements forenvironmental control (e.g.temperature, humidity) whichinfluence product quality andproduct safety shall bedefined and implemented.

4.1.6.186

de temperatuur van de acht cellen wordt dagelijks manueel geregistreerd

AOne or more appropriatetemperature recordingsystems shall be implementedin the logistical chain in orderto monitor the process atappropriate intervals.

4.1.6.287

AWhere the process requiresair conditioning/ chilled air, theequipment used for thispurpose shall be adequatelymaintained and cleaned withinan appropriate frequency.

4.1.6.388

AIn case of breakdown of theair conditioning/ chilledsystem and/ or in the event ofdeviations from the targettemperature, an alarm systemshall be in place. Effectiveemergency corrective actionprocedures shall be in placeensuring product safety orquality is not compromised.

4.1.6.489




geen contactN/AThe use and storage of waterand/ or ice that comes intodirect contact with food and/or food packaging shall beevaluated, based on hazardanalysis and assessment ofassociated risks, in order toensure that contamination iseliminated. Water and iceshall be of potable quality.

4.1.6.590

geen contactN/AWhere compressed air is usedand has direct contact withfood or food packaging, itsuse shall be evaluated basedon hazard analysis andassessment of associatedrisks. The use of compressedair shall not compromiseproduct safety or quality.

4.1.6.691

Specific requirements in caseof freezing and/ or thawing

4.1.792

geen dergelijke processenN/AIn case of freezing and/ orthawing services, there shallbe a documented processwhich specifies hazardanalysis, assessment ofassociated risks as well asappropriate measures tocontrol identified risks.

4.1.7.193

geen dergelijke processenN/AIn case of freezing and/ orthawing services, all detailsfor processing and productparameters (e.g. time,temperature, extension orshortening of product-shelflife) shall be confirmed andagreed by the owner of theproduct.

4.1.7.294

geen dergelijke processenN/AIn circumstances where thecontrol of process andworking environmentparameters (e.g. temperature,time, pressure, chemicalproperties) is essential toensure the product safety andquality requirements, suchparameters shall be monitoredand recorded continuously, orat appropriate intervals.

4.1.7.395




geen dergelijke processenN/AThere shall be procedures inplace to take corrective actionin the event of equipmentmalfunction and/or processdeviations.

4.1.7.496

Cleaning and disinfection4.1.897

er is geen registratie van de reiniging van de verdampers; there are no registrations of the cleaning of the evaporator

CBased on hazard analysis andassessment of associatedrisks, cleaning anddisinfection schedules shall beestablished, implemented anddocumented. These shallspecify:– responsibilities of staff– the products used and theirinstructions for use– the areas to be cleanedand/or disinfected– objectives– cleaning frequency– documentation requirements– hazard symbols (ifnecessary).

4.1.8.198

AThe effectiveness of thecleaning and disinfectionmeasures shall be verifiedand documented. Resultantcorrective actions shall bedocumented.

4.1.8.299




geen eigen wagensN/AFor transport containers (e.g.tankers, rail tankers), whichare used for the transportationof liquid, granular andpowdered unpackagedproducts, the followingcleaning and disinfectionmeasures shall beimplemented, as a minimum: – the cleaning anddisinfection measures shall beappropriate for the type ofproduct – the cleaning anddisinfection measures of thetransport container shallinclude all associated workingequipment (e.g., hoses,valves, strainers) – the cleaning anddisinfection measures shallensure that the transportcontainer is clean, thatunwanted substances areremoved from the surfacesand the number ofmicroorganisms are reducedto a level that is sufficientlylow, depending on theintended use (cross-contamination is prevented)- objective evidence shall beavailable for the control ofcleaning and disinfectionmeasures of transportcontainers (e.g. records,certificates).The effectiveness of cleaningand disinfection measuresshall be made known to thecleaning staff. The cleaningstaff shall be trained incleaning procedures.

4.1.8.3100

AThe facility exterior shall beclean and in good condition.

4.1.8.4101

ACurrent Safety Data Sheets(SDS) and instructions for useshall be available on site forchemicals and cleaningagents. Instructions shall beknown by the responsiblepersonnel.

4.1.8.5102




ACleaning utensils andchemicals shall be clearlylabeled. These shall be storedand used in a way to avoidcontamination

4.1.8.6103

zelfN/AWhere a company employs athird-party service provider forcleaning and disinfectionactivities, all requirements in4.1.8 shall be clearly definedin the respective contract.

4.1.8.7104

Storage and handling4.2105

Constructional requirements4.2.1106

AThe working environmentshall not compromise productsafety and/ or quality.

4.2.1.1107

AAll working areas shall haveadequate lighting.

4.2.1.2108

AThe company shall control therisk of glass contamination. Inareas where open productsare handled, lightingequipment shall be protectedby the use of shatter prooflights and installed tominimize the risk of breakage.

4.2.1.3109

AProcedure shall be in placedescribing the measures to betaken in case of breakage ofglass and similar material.Such measures shall include:– cleaning methods– avoiding of contamination– product quarantine(blocking/hold) and releasing.

4.2.1.4110

AThe loading area shall beappropriate for its intendeduse. It shall be constructed ina way that:– products are protected fromrain– accumulation of waste isavoided– condensation and formationof mould growth is prevented– cleaning can be easilyundertaken.

4.2.1.5111

AThe floor, walls and ceilingsshall be in good condition.

4.2.1.6112




een deur naast de dockshelters valt automatisch dicht maar valt niet in het slot; een raam naast een dockshelter stond geopend zonder gaas. An external door is closing automatically but not into the lock. A window next to the dock shelter is opened

CWindows, doors and gatesshall be in good condition andshall be kept closed, if notused.

4.2.1.7113

Equipment4.2.2114

AAll equipment shall bedesigned for its intended use,maintained and stored not topose any product safety orquality risk.

4.2.2.1115

AThe utilities and otherequipment (cables, switches,etc.) shall be easily accessiblefor cleaning.

4.2.2.2116

AWork equipment, which arebeing used, shall be designedso that possible damage and/or contamination is prevented.

4.2.2.3117

Pest monitoring/ pest control4.2.3118

KIK doet per jaar 8 inspecties op ongedierte; buiten staan er klemmen en binnen monitroing lokaas. Het afgelopen jaar is er geen muis binnen gevonden. Op 4/4/16 zijn de lampen van de twee efk's vervangen.

AThe company shall have apest control system in placewhich is in compliance withlocal legal requirements andshall have, as a minimum,criteria for:– the site environment(potential pests)– site plan with area forapplication (bait map)– identification of the baits on-site– responsibilities (in-house/external)– products/agents and theirinstructions for use and safety– the frequency ofinspections.The pest control system shallbe based on hazard analysisand assessment of associatedrisks.

4.2.3.1119

AThe company shall havequalified and trained in-housestaff, and/ or employ theservices of a qualified externalprovider. Where an externalprovider is used, the activitiesrequired on site shall be laiddown in a written contract.

4.2.3.2120




AFollowing pest controlinspections, any resultingrecommendations shall beacted upon by both partiesand actions shall bedocumented, including thedate when corrective actionswere taken. The productsused for pest control shall notcompromise product safety.The effectiveness of the pestcontrol shall be monitored andregular trend analysesundertaken.

4.2.3.3121

AIncoming deliveries shall bechecked on arrival for thepresence of pests. Anyinfestation shall bedocumented and controlmeasures taken.

4.2.3.4122

AProducts, equipment andtransportation vehicles shallbe stored so as to minimizethe risk of pest infestation.Where stored product and/ormachines may attract pests,appropriate measures shall betaken to prevent risk ofcontamination.

4.2.3.5123

Receipt of goods and storage4.2.4124

per levering wordt door Ron of Tim een uitgebreide ingangscontrole uitgevoerd; de invulformulieren en te kleven paletstickers worden vooral klaargemaakt door het kantoor; oa wordt gecontroleerd de temperatuur, het gewicht, de defecten, de sortering en de verpakking. Er worden foto's genomen van het product, van de stickers die erop hangen ea.

AProcedures for the receipt ofgoods shall be established,effectively implemented andcommunicated to all relevantpersonnel. These proceduresshall include general checkingcriteria (e.g. identification ofproducts and vehicle), rulesfor goods acceptance, goodsrejection and qualifiedacceptance. Non-conformitiesshall be acted upon anddocumented. If specificproduct checks are requestedby the customer, they shall beimplemented and known bythe responsible employees.

4.2.4.1125

alle paletten dragen een sticker met de partijcode

AAll products shall be clearlyidentifiable at all times.Storage, removal andhandling of the goods shall bein accordance with customerrequirements.

4.2.4.2126




AEffective stock control systemshall be in place and mayinclude methods such as, FirstIn - First Out (FIFO) or FirstExpired - First Out (FEFO)and shall meet customersrequirements, .

4.2.4.3127

AThe loading and unloading ofproduct shall be carried out ina manner which preventsdamage. The product shall besecured so that contaminationand/ or damage is preventedduring transport.

4.2.4.4128

AThe staff shall be trained inthe safe handling and securityof product at all times, e.g.during loading, unloading andwhilst in storage.

4.2.4.5129

AOutdoor storage shall be keptto a minimum. Where goodsare stored outside, hazardanalysis and assessment ofassociated risks shall beundertaken in order to ensurethat there is no risk ofcontamination or adverseeffect on quality and productsafety.

4.2.4.6130

AWhere pallets are used, theseshall be inspected to ensurethey are in good condition andshall not compromise productsafety.

4.2.4.7131

Waste disposal4.2.5132

AAll current legal requirementsfor waste disposal shall bemet.

4.2.5.1133

in de restafvalcontainer die geen deksel heeft, lagen doorgesneden vruchten zodat ongedierte aangetrokken wordt

BFood waste and other wasteshall be removed from areaswhere food and/ or sensitivegoods are handled and pose arisk to product safety andquality.

4.2.5.2134

AWaste collection containersshall be clearly marked and ina proper condition.

4.2.5.3135




AWaste shall be collected inseparate containers inaccordance with the intendedmeans of disposal. Suchwaste shall be disposed byauthorized third parties only.Records of waste disposalshall be kept by the company.

4.2.5.4136

Storage service providers4.2.6137

eigen opslagN/AWhere a company employs athird-party storage serviceprovider, all the requirementsspecified within section 4.1,4.2 and 5.3 shall be clearlydefined in the respectivecontract or the serviceprovider shall be certifiedaccording to IFS Logisticsrequirements.

4.2.6.1138

eigen opslag enkelN/AThe employees of the serviceprovider shall understand andapply the personnel hygienerequirements of the company.

4.2.6.2139

Transport4.3140

Specific transportrequirements

4.3.1141

ATransport vehicles, transportunits, and/ or transportcontainers that are beingoperated on different modesof transport (street, rail, airand water) shall keep thetransport conditions of thegoods being transportedwithin the boundaries of thepermissible tolerance (e.g.temperature).

4.3.1.1142

AWhere goods must betransported at definedconditions (e.g. temperature),the conditions inside thevehicle shall be checkedbefore loading anddocumented to ensurecompliance with the specifiedconditions.

4.3.1.2143




AWhen temperature controlledgoods are being stored ortransported in containers (e.g.thermal boxes), thesecontainers shall be in goodcondition (clean, odour free,dry, functional and fit forpurpose). Prior to loading ofthe product in these transportcontainers, the containersshall be precooled.

4.3.1.3144

ADuring transport, therespective permissible loadlevel (payload) of transportvehicles, transport units and/or containers shall not beexceeded, in order to maintainproduct safety and quality.

4.3.1.4145

ATransport containers (e.g.tankers, rail tankers), whichare used for the transportationof liquid, granular and/ orpowdered unpackaged foodproducts shall be labeled andused exclusively for thetransportation of food.

4.3.1.5146

geen eigen wagensN/ACleaning of the transport unitshall be performed withconsideration of the specifichygienic requirements andproduct risks. Cleaningcertificates or other objectiveevidence that effectivecleaning has been carried outshall be available, if requiredby law or by the customer(s).

4.3.1.6147

geen eigen wagensN/AHoses, pumps, filters oftankers (tank-containers, etc.)shall be in good condition andprotected from contaminationduring transport.

4.3.1.7148

Transport service providers4.3.2149

er is een transporteursverklaring die alle eisen van de regelmatige en onregelmatige transporteurs bevat

AWhere a company uses athird-party transport serviceprovider on a regular basis, allthe requirements specifiedwithin section 4.1, 4.3 and 5.3shall be clearly defined in therespective contract or theservice provider shall becertified according to IFSLogistics.

4.3.2.1150




AThe drivers of the serviceprovider shall know and applythe personnel hygienerequirements.

4.3.2.2151

er is een transporteursverklaring die alle eisen van de regelmatige en onregelmatige transporteurs bevat

AWhere a company uses athird-party service provider onan irregular basis for thetransport of packed products(spot market), the serviceprovider shall be certifiedaccording to IFS Logistics orfulfill the following evidentlyand binding agreedrequirements: – the transport units and truckshall be clean,- the service provider shallensure temperature of productis controlled,– different products shallclearly separated,– there shall be absence ofsmells and othercontamination (4.1.3.1)– requirement 4.1.1.3 shall befulfilled– requirement 5.3 shall befulfilled– requirements 5.6 shall befulfilled.If the product is forwarded toanother service provider,these defined requirementsshall be met.

4.3.2.3152

Measurements, analysis,improvements

5153

Internal audits5.1154

AKO N° 4: Effective internalaudits shall be conductedaccording to a defined agreedaudit program and shall coverall requirements of IFSStandard. Scope andfrequency of internal auditsshall be determined by hazardanalysis and assessment ofassociated risks. This criteriais also applicable for off-sitelocations owned or rented bythe company.

5.1.1KO

155




de audit wordt door de consultant gedaan op één dag, alle eisen komen evenzeer naar voor. De consultant is qa manager van een gelijkaardig bedrijf.

AInternal audits of activitieswhich are critical to productsafety shall be carried out atleast once a year.

5.1.2156

AThe auditors shall becompetent and independentfrom the audited department.

5.1.3157

AAudit results shall becommunicated to the seniormanagement and toresponsible persons ofrelevant departments.Necessary corrective actionsand a schedule forimplementation shall bedetermined. All correctiveactions shall be undertaken,documented andcommunicated to everyrelevant person.

5.1.4158

AIt shall be documented, howand when the correctiveactions resulting from theinternal audits shall beverified.

5.1.5159

Site inspections5.2160

ASite inspections shall beplanned and carried out,based on hazard analysis andassessment of associatedrisks. In addition to theinfrastructure of the site (see1.4.2 and 1.4.3), theoperational aspects ofpersonnel hygiene, hygiene ofthe process, the HACCP/ riskmanagement system and fooddefense shall be evaluated.

5.2.1161

AAny discrepancies found fromthe site inspections as well ascorresponding correctiveaction shall be recorded. Thecorrective actions shall beimplemented.

5.2.2162

Calibration, adjustment andchecking of measuring andmonitoring devices

5.3163




AThe company shall identify themeasuring and monitoringdevices required to ensurecompliance with productrequirements. These devicesshall be recorded on adocument and clearlyidentified.

5.3.1164

AThe measurement equipmentand devices shall be checked,calibrated and/or verifiedand/or adjusted at definedintervals and againstrecognisedstandards/methods (ifappropriate). The results ofchecks, adjustments and/orcalibration shall bedocumented.

5.3.2165

Management of complaintsfrom authorities andcustomers

5.4166

er zijn geen klachten er zijn enkel commerciele klachten waarbij de klant een creditnota verwacht

AA system shall be in place forthe management of productcomplaints.

5.4.1167

AAll complaints shall beassessed by competent staff.Where it is justified,appropriate actions shall betaken, if necessary, as soonas practicable.

5.4.2168

AComplaints shall be analysedwith a view to implementingpreventative actions, whichavoid the recurrence of thenon-conformity.

5.4.3169

AThe results of complaint dataanalysis shall be madeavailable to the relevantresponsible persons and tothe senior management.

5.4.4170

Management of non-conformities and non-conforming products

5.5171

AKO N° 5: An effectiveprocedure shall be in place forthe management of all non-conforming products.

5.5.1KO

172




AThe procedure for themanagement of non-conforming products shallinclude, as a minimum:– hazard analysis andassessment of associatedrisks,– procedure of productquarantine (blocking/hold)– identification (e.g. labeling)– clearly identified staffresponsibilities– the release procedure ofgoods.

5.5.2173

AThe procedure for themanagement of non-conforming products shall beunderstood by all relevantemployees.

5.5.3174

AWhere non-conformities areidentified, immediatecorrections shall be taken toensure that productrequirements are compliedwith.

5.5.4175

AThe effectiveness andtimeliness of implementationof the procedure for managingnon-conforming products shallbe subject to internal testingat least annually, (wherequarantine has taken placewithin a year, this shall beused to assess the procedure). This assessment shall becarried out in a manner toensure the effectiveimplementation and operationof the procedure.

5.5.5176

Recall and withdrawal5.6177

AThere shall be an effectiveprocedure for the withdrawaland recall of all products. Thisprocedure shall include aclear assignment ofresponsibilities.

5.6.1178

AThe procedure shall ensurean effective and promptresponse to recall andwithdrawal requirements ofthe product owner.

5.6.2179




ATo ensure its effectivenessand possible improvement,the procedure shall be testedat least annually. If a productrecall or withdrawal has takenplace within the last 12months, this may be used toassess the procedure.

5.6.3180

Crisis and incidentmanagement

5.7181

AA documented procedureshall be established for themanagement of incidents andof potential emergencysituations, that impact productsafety, legality and quality.This procedure shall beimplemented and maintained.The procedure shall includeas a minimum: the nominationand training of a crisis team,an alert contact list, sources oflegal advice (if necessary),contacts availability, customerinformation and acommunication plan.

5.7.1182

AThe feasibility, effectivenessand timeliness ofimplementation of theprocedure for management ofincidents shall be subject toregular internal testing, atleast annually.

5.7.2183

Corrective actions5.8184

AA procedure shall be in placefor the recording and analysisof the non-conformities withthe objective to avoidrecurrences by preventativeactions and/or correctiveactions.

5.8.1185

AKO N° 6: Corrective actionsshall be clearly formulated,documented and undertaken,as soon as possible, to avoidfurther occurrence of non-conformity. Theresponsibilities and thetimescales for correctiveaction shall be clearly defined.

5.8.2KO

186




AThe performance of theimplemented correctiveactions shall be documentedand the effectiveness shall bechecked.

5.8.3187

AThe preventative andcorrective actions shall becommunicated to the seniormanagement.

5.8.4188

Product / food defense andexternal inspections

6189

Defense assessment6.1190

AResponsibilities for product/food defense shall be clearlydefined. The personresponsible for product/ fooddefense shall be part of keystaff or shall have access tothe top management team.Knowledge in this area shallbe demonstrated by theresponsible person.

6.1.1191

AA product defense hazardanalysis and assessment ofassociated risks shall havebeen performed anddocumented. Based on thisassessment and legalrequirements, areas critical tosecurity shall be identified.Product defense hazardanalysis and assessments ofassociated risks shall beconducted annually or uponchanges that affect productintegrity. An appropriate alertsystem shall be defined andperiodically tested foreffectiveness.

6.1.2192

niet nodigN/AIf legislation makesregistration or on-siteinspections necessary,evidence of compliance shallbe provided.

6.1.3193

Site security6.2194




ABased on a hazard analysisand assessment of associatedrisks, identified areas criticalto security shall be adequatelyprotected to preventunauthorized access. Accesspoints shall be controlled.

6.2.1195

AProcedures shall be in placeto prevent and identify signsof tampering.

6.2.2196

Personal and visitor security6.3197

AVisitor policy shall containspecific aspects of productdefense plan. Delivery andloading staff in contact withthe product shall be identifiedand shall respect the accessrules of the company. Visitorsand external service providersshall be identified in areaswith product storage and shallbe registered at the time ofaccess. They should beinformed about the sitepolicies and their accesscontrolled accordingly.

6.3.1198

AAll employees shall be trainedin product defense withrespect to the productrequirements and the trainingneeds of the emloyees orwhen significant programchanges occur. The trainingsessions shall bedocumented. Employee hiringand employment terminationpractices shall considersecurity aspects as permittedby law.

6.3.2199

External inspections6.4200

niet nodigN/AA documented procedureshall exist for managingexternal inspections andregulatory visits. Relevantpersonnel shall be trained toexecute the procedure.

6.4.1201


Date post:	10-Aug-2019
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IFS Logistics Final Audit Report Audited company: Lehman ... · Reviewer: Bart Bonroy The owner of...

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