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Impact 2012 Session with Nastel AutoPilot and Verdande

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Presentation from IBM Impact 2012 with Nastel Technologies and Verdande illustrating two-tier analytics with CEP and CBR for optimal root cause analysis for application performance
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Nastel Technologies Confidential The Case for Reasoning A Demo: Nastel AutoPilot and Verdande
Transcript
Page 1: Impact 2012 Session with Nastel AutoPilot and Verdande

Nastel Technologies Confidential

The Case for Reasoning

A Demo: Nastel AutoPilot and Verdande

Page 2: Impact 2012 Session with Nastel AutoPilot and Verdande

The Story: A Bank at risk2

ACME Financial Services

ACME Bond Trading

Monitoring

The Risk to NASD Reporting Deadlines must be monitored

Page 3: Impact 2012 Session with Nastel AutoPilot and Verdande

The Story: A Bank at risk3

ACME Financial Services

ACME Bond Trading

Monitoring

Monitoring Bond TradesFIXML trade representation – mandatory fields

Message flow monitored

Network events

Market Volume - spikes

Monitoring IT Infrastructure

Economic events from Bloomberg

Time

ACT Monitoring

Page 4: Impact 2012 Session with Nastel AutoPilot and Verdande

The Story: A Bank at risk

A firm may be fined by the NASD when these bond trades requirements are violated

All price, volume and transactions must be reported to NASD within 15 minutes

4

ACME Financial Services

ACME Bond Trading

Monitoring

Page 5: Impact 2012 Session with Nastel AutoPilot and Verdande

AutoPilot Monitors Bank’s Infrastructure5

Cloud

CEP

Cloud

CEP

Servers

Application Servers

TIBCO WMQ

System Z

DataPower

Solace

DBJ2EE/.NET

Other tools forwarding events

to AutoPilot Bloomberg

Bank Infrastructure

Page 6: Impact 2012 Session with Nastel AutoPilot and Verdande

AutoPilot Monitors Bank’s Infrastructure6

Cloud

CEP

Cloud

CEP

Infrastructure Events

Events from other Tools

Bloomberg FeedComposite Events/Situational Analysis from AutoPilot CEP

Alerts sent when situation is outside

business-normal

Page 7: Impact 2012 Session with Nastel AutoPilot and Verdande

AutoPilot with CEP - Pattern Analysis7

Cloud

CEP

Cloud

CEP

Big Data

Lots of noise in this data…

Scales to handle millions of events/second…

Low-latency pattern analysis with good “signal-to-noise ratio”

Rapidly find the patterns..

Small Data

Noise removed, event data is actionable…

Situations

Turns Big Data into Small

Meaningful Data

Page 8: Impact 2012 Session with Nastel AutoPilot and Verdande

The Two-step Analysis8

Cloud

CEP

Cloud

CEP

Small Data

SituationsIT Problems Analysis

Verdande

Business Impact Analysis

AutoPilot with CEP analyzes and predicts IT situations

Filtered data sent to Verdande to analyze business impact

1.

2.

Page 9: Impact 2012 Session with Nastel AutoPilot and Verdande

Scenario: ACME Financial Services has a Service Alert9

FIXML

ACT Monitor

Report Time

Trade ID

Queue Status

CEPCEP

Service Alert

Value=19 Avg.=189 Max=236 Min=24 Last-Update=4/10/2012

Trade ID = 1238624

Report Time = 12:34:21

ACT Status = Online

VolumeVolume = 85,000

Page 10: Impact 2012 Session with Nastel AutoPilot and Verdande

Q with problem impacts the Bond Trading App10

Transaction Service Start Server Application Duration Status

Q status Bonds 502 Prod BondTrade 5.23s Missed SLA

Transaction Detail

CEPCEP

Page 11: Impact 2012 Session with Nastel AutoPilot and Verdande

Spent too much time in the Q for Bond Trading App11

Traders

CEPCEP

Bond Trading Application

WebSphere AS

Message Broker

WMQ

WebLogic

CICS

Bond-Queues (40% of total

time)

Page 12: Impact 2012 Session with Nastel AutoPilot and Verdande

MGET Operation took too long12

Support

CEPCEP

Automatic deep-dive Analysis

WMQ

MGET Bond Trading and TradeVerification Applications2012-04-29 14:06:08 Elapsed Time of 40000 Message

Age 2540030Missed SLA

Page 13: Impact 2012 Session with Nastel AutoPilot and Verdande

Determines progress through the business process13

CEPCEP

Verification step in business process has been impacted

Page 14: Impact 2012 Session with Nastel AutoPilot and Verdande

AutoPilot’s Municipal Bond - IT Ops Analysis passes to Verdande14

CEPCEP

Value=19 Avg.=189 Max=236 Min=24 Last-Update=4/10/2012

Trade ID = 1238624

Report Time = 12:34:21

ACT Status = Online

Volume = 85,000

Page 15: Impact 2012 Session with Nastel AutoPilot and Verdande

15

Input Data Sources

Static Data

Time-Index Data

Unifed Data Structure Data Analysis Agents Situational Description

Case SearchVisualization

Current CaseStored Case

Municipal Bond-IT Ops Analysis from AutoPilot

Current Case

Page 16: Impact 2012 Session with Nastel AutoPilot and Verdande

16

Input Data Sources

Static Data

Time-Index Data

Unifed Data Structure Data Analysis Agents Situational Description

Case SearchVisualization

Current CaseStored Case

Current Case

Municipal Bond-IT Ops Analysis from AutoPilot

asd

Feature Value

Trade Type Municiple Bond

Trade Detail

Trade ID 1238624

ACT Status Online

Queue Status

Report Time 12:34:21

Service Alert

Volume 85,000

Economic Activity

Current Case

Page 17: Impact 2012 Session with Nastel AutoPilot and Verdande

17

Input Data Sources

Static Data

Time-Index Data

Unifed Data Structure Data Analysis Agents Situational Description

Case Search

Current Case

Visualization

Municipal Bond-IT Ops Analysis from AutoPilot

Current CaseStored Case

Page 18: Impact 2012 Session with Nastel AutoPilot and Verdande

18

asd

Feature Value

Trade Type Municple Bond

Trade Detail

Trade ID 1238624

ACT Status Online

Queue Status

Report Time 10:44:21

Service Alert

Volume 9,560

Economic Activity

asd

Feature Value

Trade Type Corporate Bond

Trade Detail

Trade ID 3762347

ACT Status Pending

Queue Status

Report Time 08:34:21

Service Alert

Volume 1,000

Economic Activity

Current CaseRetrieved Case

78%

74%

n/a

33%

75%

69%

70%

60%

100%

Page 19: Impact 2012 Session with Nastel AutoPilot and Verdande

19

Input Data Sources

Static Data

Time-Index Data

Unifed Data Structure Data Analysis Agents Situational Description

Case Search

Current Case

Visualization

Municipal Bond-IT Ops Analysis from AutoPilot

Current CaseStored Case

Page 20: Impact 2012 Session with Nastel AutoPilot and Verdande

20

The result of the case search is displayed as a dot on the case radar in the center of the screen.

The current case had a number of close similarities with the retrieved case that resulted in a weighted match of 69%.

Each dot represents one case. The cases that are more similar that some threshold is put on this radar in such a way that they are closer to the center of the radar the higher the similarity between that case and the current situation.

Page 21: Impact 2012 Session with Nastel AutoPilot and Verdande

AutoPilot and Verdande21

CEPCEP

NASD Reporting Analysis


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