Important information about requests for medication : VA providers will not rewrite prescriptions from outside providers until you have had a medical evaluation by a VA primary care provider. If you have a VA primary care provider and your medications have been changed by an outside physician— please contact your VA clinic for an appointment. At the time of your appointment, please bring a summary from your outside provider regarding your medication changes. Outside prescription requests CANNOT be handled on a walk-in basis Cleveland VA Pharmacy Locations: Wade Park Outpatient Pharmacy 10701 East Blvd. Cleveland, OH 44106 (800) 379-8387 Akron Clinic Outpatient Pharmacy 95 West Waterloo Road Akron, OH 44319 (800) 379-8387 Canton Clinic Outpatient Pharmacy 733 Market Ave. South Canton, OH 44702 (800) 379-8387 Lorain Clinic Outpatient Pharmacy 205 West 20th Street Lorain, OH 44052 (800) 379-8387 Painesville Clinic Outpatient Pharmacy 54 South State Street Painesville, OH 44077 (800) 379-8387 Parma Clinic Outpatient Pharmacy 8787 Brookpark Road Parma, Ohio 44129 (800) 379-8387 Youngstown Clinic Outpatient Pharmacy 2031 Belmont Ave. Youngstown, OH 44505 (800) 379-8387 Ordering VA Prescription Refills Pharmacy Service and Community Outpatient Services Louis Stokes Cleveland Department of Veterans Affairs Medical Center 10701 East Blvd. Cleveland, OH 44106 (800) 379-8387 LSCVAMC 4247 4/12/2013
Transcript
Important information about requests for medication VA providers will not rewrite prescriptions from outside providers until you have had a medical evaluation by a VA primary care provider
If you have a VA primary care provider and your medications have been changed by an outside physicianmdash please contact your VA clinic for an appointment
At the time of your appointment please bring a summary from your outside provider regarding your medication changes
Outside prescription requests CANNOT be handled
on a walk-in basis
Cleveland VA Pharmacy Locations
Wade Park Outpatient Pharmacy 10701 East Blvd Cleveland OH 44106 (800) 379-8387
Louis Stokes ClevelandDepartment of Veterans Affairs
Medical Center10701 East Blvd
Cleveland OH 44106 (800) 379-8387
LSCVAMC 4247 4122013
Procedures for Requesting Prescription Refills
Prescription refills are processed by mail Most refills are filled and mailed from the Consolidated Mailout Pharmacy (CMOP) in Hines Illinois
Please follow these guidelines when requesting refills on your VA prescriptions
1 Order your refills two weeks before you run out of medication
2 Be sure you have notified your VA clinic of any address or telephone changes before placing a refill request
3 Submit your refill request using one of the methods described
4 If your prescription has no refills please call the 1-800 number and follow the prompts to the pharmacy refill option If we are unable to process the request you will be transferred to a pharmacy representative
5 If your prescription has been changed by a -non-VA physician you must contact your VA clinic In most cases you will be asked to bring a record of the change to your VA provider
Refill Request Methods
To Order by Telephone
Call the Rx Direct Automated Teller at
1-(800)-379-8387 (24 hours a day 7 days a week)
To Order by Mail Send refill slips toVA Medical Center
Pharmacy Service (119W)10701 East BoulevardCleveland OH 44106
Veterans Save Time Refill Your
Prescriptions Online
Register today atwwwmyhealthvagov
QuestionsContact the MyHealtheVet Coordinator
(216) 421-3018
You can also send pharmacy questions online to your health care team with secure messaging Patients with premium accounts who opt in to secure messaging can send email to pharmacy and to their providers
Procedures for Requesting Prescription Refills
Prescription refills are processed by mail Most refills are filled and mailed from the Consolidated Mailout Pharmacy (CMOP) in Hines Illinois
Please follow these guidelines when requesting refills on your VA prescriptions
1 Order your refills two weeks before you run out of medication
2 Be sure you have notified your VA clinic of any address or telephone changes before placing a refill request
3 Submit your refill request using one of the methods described
4 If your prescription has no refills please call the 1-800 number and follow the prompts to the pharmacy refill option If we are unable to process the request you will be transferred to a pharmacy representative
5 If your prescription has been changed by a -non-VA physician you must contact your VA clinic In most cases you will be asked to bring a record of the change to your VA provider
Refill Request Methods
To Order by Telephone
Call the Rx Direct Automated Teller at
1-(800)-379-8387 (24 hours a day 7 days a week)
To Order by Mail Send refill slips toVA Medical Center
Pharmacy Service (119W)10701 East BoulevardCleveland OH 44106
Veterans Save Time Refill Your
Prescriptions Online
Register today atwwwmyhealthvagov
QuestionsContact the MyHealtheVet Coordinator
(216) 421-3018
You can also send pharmacy questions online to your health care team with secure messaging Patients with premium accounts who opt in to secure messaging can send email to pharmacy and to their providers
