Police Station VidhayakpuriPolice Station Vidhayakpuri Jaipur City (South) Jaipur City (South)

Rajasthan, India Rajasthan, India

A Presentation By A Presentation By

Pushpendra Singh Pushpendra Singh Inspector Inspector

SHO Police Station SHO Police Station VidhayakpuriVidhayakpuri

JaipurJaipur

COMMUNITY COMMUNITY ORIENTATIONORIENTATION

Location of Police Station Location of Police Station

AmbienceAmbience

ReceptionReception

Space & FacilitiesSpace & Facilities

Information available - Information available - Reporting Crime & Other Reporting Crime & Other

ServicesServices

Reception Boards for legal information

PHYSICAL CONDITIONSPHYSICAL CONDITIONS- Ambience

- Infrastructure

- Systems approach

- New initiatives

- Conducive atmosphere

Police StationPolice Station

S.H.O OfficeS.H.O Office

Investigation Officer’s RoomInvestigation Officer’s Room

MessMess

Work StationsWork Stations

Color coded Record RoomColor coded Record Room

Color Coded Record RoomColor Coded Record Room

Inventory ManagementInventory Management

Color full & Bright Living Color full & Bright Living AreaArea

Eco - FriendlyEco - Friendly

- No trees cut

- Rain Water Harvesting

• One with nature

• Beauty with utility.

EQUAL TREATMENT FOR EQUAL TREATMENT FOR ALL…ALL…

Gender SensitiveGender Sensitive

• Female staff/Officers

• Separate rooms

• Counsellors

• Rest room

Poor man’s friendPoor man’s friend

Disabled friendly

• Ramp

• Wheel Chair

• Bell at entrance too

Senior citizens…first

Empathy for allEmpathy for all

TRANSPARENCY & TRANSPARENCY & ACCOUNTABILITYACCOUNTABILITY

Transparency & Transparency & AccountabilityAccountability

1.1. Quality management System. (ISO -Quality management System. (ISO -9001:2000) 9001:2000)

2.2. Website of Police Station Website of Police Station 3.3. Police Inquiry Voice Solution System.Police Inquiry Voice Solution System.4.4. Visit of student & people of area.Visit of student & people of area.5.5. Contact through E-mail.Contact through E-mail.6.6. Crime Charts. Crime Charts. 7.7. Telephone No. of Senior Police officers are Telephone No. of Senior Police officers are

displayed on a board for making a displayed on a board for making a complaint.complaint.

8.8. ASEAN students Visit. ASEAN students Visit. 9.9. Notable leaders, educationists.Notable leaders, educationists.10.10. Chief Minister – at 10 min. notice.Chief Minister – at 10 min. notice.11.11. Receipt to all complainants.Receipt to all complainants.12.12. Information card of each case decided.Information card of each case decided.

I.S.O. CertificateI.S.O. Certificate

ISO-9001:2000 Certificate

Website of Police Station Website of Police Station

Online - FIR

Complaint & Feed Back Box Complaint & Feed Back Box

• Physically

• Through Website also

Crime MapsCrime Maps

• Revise focus

• Beat patrolling

• Maximize utilization- of scarce manpower

Crime MappingCrime Mapping

• Scientific approach• Better planning• Best utilisation of resources• Logical reasoning• Result – prove our efforts

Transparency & Transparency & AccountabilityAccountability

Hot Lines

• Best policeman / month - photo• Incentive - to do well• High morale• Achievement orientation

Contact details of senior officersContact details of senior officers

Availability Accountability

DETENTION - DETENTION - CONDITIONSCONDITIONS

CellCell

• Neat & Clean• Separate dress• Brush, paste, bath• Some more electronic gadgets – can’t reveal• CCTV

Detention ConditionsDetention Conditions

Meeting place – Relatives , Lawyers

Crime Reduction TechniquesCrime Reduction Techniques

Beat System Beat System Community Liaison Groups.Community Liaison Groups. Police-Public Co-ordination Committee.Police-Public Co-ordination Committee. Security in A CUP OF TEA schemeSecurity in A CUP OF TEA scheme Case officer schemeCase officer scheme Hardcore schemeHardcore scheme Community Police OfficersCommunity Police Officers

Crime Reduction TechniquesCrime Reduction Techniques

Establishing Police booth in different Establishing Police booth in different areasareas

Immediate action taken on Summon & Immediate action taken on Summon & WarrantsWarrants

Verification of Helps & TenantsVerification of Helps & Tenants Rehabilitation of Hardcore CriminalsRehabilitation of Hardcore Criminals Gates in ColoniesGates in Colonies Bicycle & Motorcycle Patrolling in Bicycle & Motorcycle Patrolling in

areas , streetsareas , streets

Crime Prevention StrategiesCrime Prevention Strategies

Jan sahbhagita camp Employment to Hardcore

CPO Police Help Booth

PatrollingPatrolling

GOOD - PRACTICESGOOD - PRACTICES

GOOD PRACTICESGOOD PRACTICES

Quality Management System Quality Management System (ISO (ISO 9001-2000): 9001-2000): Faster service. Since 2005Faster service. Since 2005

Community Liaison GroupsCommunity Liaison Groups:: Members Members from the each colony to reduce threat amongst from the each colony to reduce threat amongst the people. Different Liaison Groups have been the people. Different Liaison Groups have been launched E.g. Beat C.L.G, Women C.L.G, Child launched E.g. Beat C.L.G, Women C.L.G, Child C.L.G and Youth C.L.G.C.L.G and Youth C.L.G.

Beat System:Beat System: To keep records and maintain To keep records and maintain discipline in the area.discipline in the area.

Neighborhood watch schemeNeighborhood watch scheme:: Aims at Aims at spreading awareness between neighbors to spreading awareness between neighbors to reduce crime.reduce crime.

GOOD PRACTICESGOOD PRACTICES Foreigner deskForeigner desk : : Aims at helping Aims at helping

foreigners with the directory, all the foreigners with the directory, all the Embassy and Tourist Police information.Embassy and Tourist Police information.

Sambal scheme (Senior Citizens Sambal scheme (Senior Citizens scheme)scheme): : Security services are to senior Security services are to senior citizens, who have no children or live citizens, who have no children or live alone.alone.

Services to DisabledServices to Disabled:: Wheelchair, Wheelchair, Ramps and Doorbell have been provided Ramps and Doorbell have been provided for easy access to Police Station.for easy access to Police Station.

New InitiativesNew Initiatives Jan-sahabhagita (Community-Association) Jan-sahabhagita (Community-Association)

campscamps: : TTo provide on the spot service to the complaints. o provide on the spot service to the complaints. Reduce communication gap between police and common Reduce communication gap between police and common man.man.

Police Enquiry Voice Solution System:Police Enquiry Voice Solution System: Automatic Calling System has been launched to provide Automatic Calling System has been launched to provide instant information; status of the complaints registered instant information; status of the complaints registered and contact specific officer.and contact specific officer.

Website of Police Station (online FIR):Website of Police Station (online FIR): Online Online Complaint facilities are available.Complaint facilities are available.

Security for A CUP OF TEA schemeSecurity for A CUP OF TEA scheme:: This This scheme has been launched in markets in which rate of one scheme has been launched in markets in which rate of one cup tea is taken from all the shopkeepers by the officers in cup tea is taken from all the shopkeepers by the officers in return to provide a security guard for their sake.return to provide a security guard for their sake.

Verification of househelps & tenants:Verification of househelps & tenants: Records Records are maintained in order to reduce crime.are maintained in order to reduce crime.

New InitiativesNew Initiatives Rehabilitation of hard core criminalsRehabilitation of hard core criminals::

Employments are provided to the hardcore Employments are provided to the hardcore criminals helping them to live a decent life.criminals helping them to live a decent life.

Operation Garima (Pride)Operation Garima (Pride): : Launched Launched specially for Girls and women to Empower them.specially for Girls and women to Empower them.

Case officers schemeCase officers scheme:: Each officer has Each officer has been allotted a specific case of a serious offence been allotted a specific case of a serious offence to pursue & ensure punishment for guilty.to pursue & ensure punishment for guilty.

Color coded records:Color coded records: Different records are Different records are maintained in different colors, so that any maintained in different colors, so that any laymen can identify correctly.laymen can identify correctly.

Receipt System: Receipt System: Transparency to show Transparency to show cognizance take of each complaintcognizance take of each complaint

Information of case Result : Information of case Result : Complaint Complaint informed about final result of each case.informed about final result of each case.

Beat SystemBeat System

Beat Map

Beat Bag

Beat Const.Information in Beat Area

Reduction in CrimeReduction in Crime

Moving in right directionMoving in right direction Scientific approach.Scientific approach. Community involvement.Community involvement. High Commitment. High Commitment. Synergy- Police & Community.Synergy- Police & Community.

Comparative Chart of Burglary cases Comparative Chart of Burglary cases

Month Nov. 2007Month Nov. 2007

10

14

11

8

3

0

2

4

6

8

10

12

14

2003 2004 2005 2006 2007

Burglary

Burglary Burglary YearYear Registered casesRegistered cases

Nov. 2003Nov. 2003 1010

Nov. 2004Nov. 2004 1414

Nov. 2005Nov. 2005 1111

Nov. 2006Nov. 2006 88

Nov. 2007Nov. 2007 33

Results

Comparative Chart of Vehicle Theft cases Month Nov Comparative Chart of Vehicle Theft cases Month Nov . 2007. 2007

40

81

61

91

67

0

10

20

30

40

50

60

70

80

90

100

2003 2004 2005 2006 2007

Vehicle Theft

Vehicle Theft Vehicle Theft YearYear Registered casesRegistered cases

Nov. 2003Nov. 2003 4040

Nov. 2004Nov. 2004 8181

Nov. 2005Nov. 2005 6161

Nov. 2006Nov. 2006 9191

Nov. 2007Nov. 2007 6767

Results

Comparative Chart of Other Theft cases Month Comparative Chart of Other Theft cases Month Nov . 2007Nov . 2007

7989

110

70

41

0

20

40

60

80

100

120

2003 2004 2005 2006 2007

Other Theft

Other Theft Other Theft YearYear Registered casesRegistered cases

Nov. 2003Nov. 2003 7979

Nov. 2004Nov. 2004 8989

Nov. 2005Nov. 2005 110110

Nov. 2006Nov. 2006 7070

Nov. 2007Nov. 2007 4141

Results

DIGNITARIES VISITING DIGNITARIES VISITING POLICE STATIONPOLICE STATION

&&THEIR COMMENTSTHEIR COMMENTS

Chief Minister of Rajasthan

Comments Comments

“I have no words to describe this change, so amazing, will have to suffice congratulations & keep up the good work”

-Vasundhara Raje

Chief Minister

Rajasthan

““I am amazing by the I am amazing by the achievements at this police achievements at this police station both in physical & station both in physical & human Capital most striking human Capital most striking in the integration with the in the integration with the community. Of Course I see community. Of Course I see the tremendous mindset the tremendous mindset change & the pride with change & the pride with which each Police person has which each Police person has risen to the occasion.risen to the occasion. I can only say that this is I can only say that this is a role model of the nation, a role model of the nation, Bravo.”Bravo.” -AmitMitra -AmitMitra - -SecretaryGeneral, SecretaryGeneral, FICCI FICCI

CommentsComments

Comments Comments

““This Police Station has been This Police Station has been completely turned around completely turned around and is now a model police and is now a model police station. My congratulations station. My congratulations to all responsible excellence to all responsible excellence

work.”work.”

- - Admiral Madhvendra Admiral Madhvendra Singh Singh

Ex. Naval Chief of Ex. Naval Chief of India India

Comments Comments

“ “Undoubtedly this is the best police Undoubtedly this is the best police station that I have seen in my station that I have seen in my career. My best wishes & career. My best wishes & compliments to Sh. Pushpendra compliments to Sh. Pushpendra singh , SHO and his staff for singh , SHO and his staff for transforming this police station transforming this police station into a truly modal police station.into a truly modal police station.

I wish one day all the police I wish one day all the police station of India (about 14,000) will station of India (about 14,000) will be like vidhayakpuri police be like vidhayakpuri police station.”station.”

Mahendra Kumawat,IPSSpacial secretaryMinstary of Home affairs, India

Comments Comments

“ “Today I visited the Police Station Today I visited the Police Station Suddenly. I can’t believe that a Suddenly. I can’t believe that a Police Station can be like this. I Police Station can be like this. I give my best wishes to S.H.O give my best wishes to S.H.O Mr.Pushpander Singh and his Mr.Pushpander Singh and his team. Their hard work and team. Their hard work and dedication has bought this Police dedication has bought this Police Station to the International Level. Station to the International Level. The Police Station is well The Police Station is well maintained and well equipped.”maintained and well equipped.” - Rajendra Chaudhary

Chief Judicial Magistrate,

Jaipur

““A very good response & will say that, if a A very good response & will say that, if a person wants justice then it is my humble person wants justice then it is my humble request to that person please come to police request to that person please come to police station & say help.” station & say help.”

- Renu - Renu A Complainant A Complainant

Comments

OTHER - ACTIVITIESOTHER - ACTIVITIES

Police for the PeoplePolice for the People

Children & Women at PS

Knowing Police & Policing

Motto of S.H.O.Motto of S.H.O.

“MAKE - OBEYING A LAW A FASHION, “MAKE - OBEYING A LAW A FASHION,

POLICE PERSONNEL SHOULD AS IF HE IS POLICE PERSONNEL SHOULD AS IF HE IS IN SERVICE INDUSTRY,IN SERVICE INDUSTRY,

&&WE CAN’T ACHIEVE 100% BUT WE CAN WE CAN’T ACHIEVE 100% BUT WE CAN

ATTAMPT FOR 100%”ATTAMPT FOR 100%”

PUSHPENDRA SINGHPUSHPENDRA SINGH S.H.O S.H.O

CHARITY BEGINS AT CHARITY BEGINS AT HOMEHOME

GYM

Healthy Body keeps a healthy Healthy Body keeps a healthy mindmind

Yoga – Mental disciplineYoga – Mental discipline

Leading by exampleLeading by example

DGP with CLG Members

ConclusionConclusion

TEAM –That Made it all happenTEAM –That Made it all happen

““This is not an ISO police This is not an ISO police Station but an Station but an EYE EYE OPENEROPENER Police Station.” Police Station.”

- Shiv Khera- Shiv Khera

International MotivatorInternational Motivator

QUOTATIONQUOTATION

PHYSICALLY – we know where we PHYSICALLY – we know where we are are

DEEP DOWN INSIDE – we know DEEP DOWN INSIDE – we know where we want to be where we want to be

STRIVE FOR EXCELLENCE – we will STRIVE FOR EXCELLENCE – we will march on..march on..

THANK - YOUTHANK - YOU