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Indias best managed
company Business Today
and AT Kearney
Indias most admired
company Business Week
Role model in corporate
governance Forbes
Worlds most respected
companies FT
Amongst the 40
companies that are
reshaping the global
economy - WIRED Magazine
Global Most Admired
Knowledge Enterprise
(MAKE) Hall of Fame
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Background of Company
Founded in July 02, 1981 By Shri N.R Narayana Murthy andsix of his colleagues
Now on its client list are a number of Fortune 500 companies
First Indian company listed on the NASDAQ
Infosys has a global footprint with 67 offices and 74development centers in US, India, China, Australia, Japan,Middle East, UK, Germany, France, Switzerland, Netherlands,Poland, Canada and many other countries
Infosys and its subsidiaries have 157,263 employees as on
June 30, 2013. Infosys takes pride in building strategic long-term client
relationships. 97.8% of our revenues come from existingcustomers
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Vision, Mission & Values
Vision"We will be a globally respected corporation."
Mission"Strategic Partnerships for Building Tomorrows Enterprise."
Client Value: To surpass client expectations consistently Leadership by Example: To set standards in our business and
transactions and be an exemplar for the industry andourselves
Integrity and Transparency: To be ethical, sincere and open
in all our transactions Fairness: To be objective and transaction-oriented, and
thereby earn trust and respect
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Milestones
Infosys is established by N. R. Narayana Murthy and six engineers in Pune, India, with aninitial capital of US$ 250 (1981)
Signs up its first client, Data Basics Corporation, in New York
Opens first international office in Boston, US (1987)
Acquires ISO 9001 (1993)
Moves corporate headquarters to Electronic City, Bangalore (1994)
Opens first European office in the UK and global development centers at Toronto andMangalore (1995)
Opens an office in Toronto, Canada
Infosys is assessed at CMM Level 4(1997) (understand what are CMM Levels)
Touches revenues of US$ 100 million. Listed on NASDAQ Infosys becomes the 21st company in the world to achieve a CMM Level 5 certification
Opens offices in Germany, Sweden, Belgium, Australia, and two development centers inthe US
Infosys Business Consulting Services is launched (1999)
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Milestones
2000
Touches revenues of US$ 200 million
Opens offices in France and Hong Kong, a global development center in Canada and UK,and three development centers in the US
Re-launches Banks 2000, the universal banking solution from Infosys, as Finacle
2001
Touches revenues of US$ 400 million. Opens offices in UAE and Argentina, and adevelopment center in Japan
N. R. Narayana Murthy is rated among Time Magazine/CNN's 25 most influentialbusinessmen in the world
2002
Touches revenues of US$ 500 million
Nandan M. Nilekani takes over as CEO from N.R. Narayana Murthy, who is appointedChairman and Chief Mentor
Opens offices in the Netherlands, Singapore and Switzerland
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Milestones
2003
Establishes subsidiaries in China and Australia
Sets up a development center in Thiruvananthapuram
2006
Infosys celebrates 25 years. Revenues cross US$ 2 billion. Employees grow to 50,000+
N. R. Narayana Murthy retires from the services of the company on turning 60. The Board ofDirectors appoints him as an Additional Director. He continues as Chairman and Chief Mentor ofInfosys
2007
Infosys crosses revenues of US$ 3 billion. Employees grow to over 70,000+
Kris Gopalakrishnan, COO, takes over as CEO. Nandan M. Nilekani is appointed Co-Chairman ofthe Board of Directors
2010
Infosys crosses the US$ 5 billion revenue mark
Employee strength grows to over 100,000
2011
N. R. Narayana Murthy hands over chairmanship to K V Kamath
Infosys crosses US$ 6 billion revenue mark, employee strength grows to over 130,000
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Services Offered
Aerospace & Defence
Airlines
Automotive
CommunicationServices
Consumer PackagedGoods
Education Energy
Financial Services
Healthcare
High-Tech
Hospitality and Leisure
IndustrialManufacturing
Life Sciences
Logistics and
Distribution Media & Entertainment
Publishing
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Growth The turnover of the company has steadily increased
It grossed more than Rs 31,250 crores by March 2012
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Growth
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Revenue Break Up
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Financial Highlights in Rs cr
FY - 2011-2012
Income: 33,734
Gross Profit: 13,926
Operating Profit: 9,779
Net Profit: 8,316
FY 2012 - 2013
Income: 40,352
Gross Profit: 15,072
Operating Profit: 10,429
Net Profit: 9,421
Growth in %
19.6%
8.2%
6.6%
13.3%
Revenues: US$ 7.39 billion
Profit: US$ 1.72 billion
Total Assets: US$ 8.53 billion
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Infosys: Global Delivery Model
Projects are divided into components and areexecuted independently and concurrently atclient site and partly at the development centers
The components are then integrated into highquality robust solutions
Development centers that are spread acrossdifferent countries allow Infosys to leverage time
zones i.e. It can have 24 hour workdays By this model project managers are ensured of
total control
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Strategic Alliances
http://www.informatica.com/default.htmhttp://images.google.com/imgres?imgurl=http://www.telelogic.com/images/usergroup/de2005/matrixone_logo.gif&imgrefurl=http://www.telelogic.com/news/usergroup/de2005/sponsors.cfm&h=58&w=158&sz=5&tbnid=35O6J8LLEksJ:&tbnh=33&tbnw=92&hl=en&start=7&prev=/images?q=matrixone+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:en&sa=Nhttp://images.google.com/imgres?imgurl=http://www.nexzone.co.kr/2003/img/solutions/Tibco%20logo.gif&imgrefurl=http://www.nexzone.co.kr/2003/solution_Tibco_Demo.html&h=73&w=208&sz=3&tbnid=kfu-6ZMOczAJ:&tbnh=35&tbnw=100&hl=en&start=10&prev=/images?q=tibco+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:enhttp://images.google.com/imgres?imgurl=http://www.supplychainge.com/images/logo.gif&imgrefurl=http://www.supplychainge.com/&h=82&w=158&sz=5&tbnid=pUALrIQsWywJ:&tbnh=47&tbnw=92&hl=en&start=5&prev=/images?q=SupplyChainge+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:enhttp://images.google.com/imgres?imgurl=http://www.eurescom.de/summit2005/logos/sap_logo.jpg&imgrefurl=http://www.eurescom.de/summit2005/buttons/left.htm&h=153&w=301&sz=11&tbnid=doGjgxUR6AwJ:&tbnh=56&tbnw=112&hl=en&start=1&prev=/images?q=SAP+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:en&sa=Ghttp://images.google.com/imgres?imgurl=http://www.top500.org/hpclogos/Intel_Logo.gif&imgrefurl=http://www.top500.org/main/contact.php&h=288&w=468&sz=4&tbnid=htdnUzyE9UgJ:&tbnh=76&tbnw=125&hl=en&start=1&prev=/images?q=intel+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:en&sa=Nhttp://images.google.com/imgres?imgurl=http://www.droxy.com/images/2005/06/microsoft_logo.gif&imgrefurl=http://www.droxy.com/category/news/&h=150&w=150&sz=3&tbnid=vWPOsJEQxx8J:&tbnh=90&tbnw=90&hl=en&start=2&prev=/images?q=microsoft+logo&svnum=10&hl=en&lr=&rls=GGLM,GGLM:2005-37,GGLM:en&sa=Ghttp://www.trends.com.ar/images/noticias/logo_oracle.gif7/27/2019 Infy Students.pdf
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SWOT AnalysisStrength
Proven Global delivery model
Commitment to superior quality and processexecution
Strong Brand and Long-Standing ClientRelationships
Status as an employer of choice
Innovation and leadership
Weakness Excessive dependence on US for revenues 67 %
of revenues from USA
Weak player in domestic market. Only 1 % ofrevenues from India low as compared to peers
Low R & D spending as compared to global ITcompanies only 1.3 % of total revenues
Opportunity Domestic market set to grow by 20%.
Expanding into new geographies Europe, Middle
East, etc
Infosys is cash rich - Acquiring companies to increaseexpertise in Consultancy, KPO and packageimplementation capabilities
Opening offices and development centers in cost
advantage countries.
Threats The economic environment, pricing pressure andrising wages in India and overseas
Intense competition in the market for technologyservices could affect cost advantages.
High dependency on a small number of clients, andthe loss of any one of the major clients couldsignificantly impact business.
Currency fluctuations
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Generic Strategy
To maintain low-cost advantage they haveopened offices in Czech Republic, Mauritius,Poland, Philippines, Thailand and Mexico
Invested in developing training centers Improved quality capabilities CMM level 5i
company
Low cost Global delivery 24/7 Model Focus on quality, customer relationship
management, timely-delivery
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Grand Strategy
MARKET PENETRATION STRATEGY:
Current Markets: USA and Europe
Current Products: BPO, KPO, consultancy services (in BFSI, manufacturing and retail) andsoftware products (financial products)
Recommendation: As most large clients in US and Europe are cutting costs, Infosys needsto be more aggressive on cost and quality front; their margins are very high...
Result of strategy: Unlikely to yield good results
MARKET DEVELOPMENT STRATEGY:
New Market: India, Middle-east and Australia
Current Product: BPO, KPO, consultancy services (in BFSI, manufacturing and retail) andsoftware products (financial products)
Recommendation: Since these are fast developing IT market, Infosys needs a paradigmshift in focus from US and EU markets to these markets
Result of strategy: Likely to yield good result; got a couple of big ticket govt contracts
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Product Development Strategy
Current Market: USA and Europe
New Product: Consultancy and packageimplementation services in relatively growing
sectors esp. healthcare, life sciences and aviationsector, and KPO services
Recommendation: Concentrate on buildingexpertise in these domains by strategic
acquisitions Result of Strategy: Likely to have good result
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Diversification
New Market: India, Middle-east and Australia
New product: Consultancy and packageimplementation services in relatively growing
sectors esp. healthcare, life sciences and aviationsector, and KPO services.
Recommendation: Changing Brand image fromlow value service provider to high value service
provider Result of Strategy: Difficult to achieve overnight
(possible in long term)
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Present Structure
Employer Type: Public Company
Stock Symbol: INFY
Stock Exchange: NASDAQ in 1999
Headquater: Banglore
Key people:-
N R Narayana Murthy(ExecutiveChairman & founder )
Kris Gopalakrishnan(ExecutiveVice Chairman)
S. D. Shibulal(CEO & MD)
Founder: N.R.
Narayan Murthy
CEO.Kris.Gopalakrishnan
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Where is it Today?
Infosys Technologies has been ranked as the tenthbest company in terms of leadership
Infosys is the only Indian company to be rankedamong the Top 20 companies in the world in this
category Leader of IT and consulting business with revenues of
over $4 billion
Infosys pioneered the Global Delivery Model (GDM).The GDM is based on the principle of taking work tothe location where the best talent is available
Infosys believes that able and powerful leaders makeall the difference
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Reasons for Success
Sound Management Skills
Nurturing Working Atmosphere
Commitment To Values, Speed ,Imagination and
Excellence
Personnel Management
Infrastructure
While dealing with investors, always under-promise
and over deliver
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Why is Infosys Revered?
The company implements the system ofCompassionate Capitalism
Infosys has largest corporate educationcentre in the world in Mysore; it canaccommodate 14000 candidates at a time
Infosys won the global MAKE award forthe Most Admired Knowledge Enterpriserbeing the only Indian company to win
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Mangalore campus Infosys, Punecampus
Mysore campus
Bangalore campusHydrabad campus
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The primary purpose of corporate leadership is to
create wealth legally and ethically
N. R. Narayana Murthy
Chairman of the Board and Chief Mentor