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Ingram Micro | Professional ServicesGet Quick & Easy Access to IT Staffing with IM Link
John Redman, Ingram MicroScott Nash, SmartSource Technical Staffing Solutions
October 25, 2013
130501_2Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2
CLOUD SUMMIT 2014Mark Your Calendar for the
Cloud Channel Event of the Year!
Save the DatesApril 7-9, 2014
The Westin Diplomat in Hollywood, Florida
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3
Agenda■ Introduction to IT Staffing■ SmartSource Technical Staffing Solutions■ Other Uses of IT Staffing■ Key Considerations■ Professional Services Programs■ Professional Services Resources
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4
IT Staffing ServicesRecruiting and Staff Augmentation
Proven highly qualified candidatesScreened and certified
Flexible Staff OptionsFull-time direct placements
Temporary/Project placementsTemp-to-perm placements
Contract placements
ReasonableZero Upfront Costs
Competitively Priced
Candidates of All Skill LevelsTechnical and Sales
Save TimeBuild Profits
Get the Most FlexibilityEnjoy ResponsivenessHave Complete Confidence
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Company Opening
Optimize Productivity of Personnel
Increase Customer Satisfaction
Leveraged Resource
Resale Services Opportunities
Coverage for PTO
Revenue | Profitability | Saving
Description SKU MSRP MSRP Hourly Rate VAR Price VAR Hourly Rate
Noncertified Tech T14243 $1,199 $29.98 $1,131 $28.28
A+ Certified Tech T14246 $1,599 $39.98 $1,508 $37.70
Network Engineer T14249 $2,199 $54.98 $1,885 $47.13
CCNP / CCIE BV4290 $4,800 $120.00 $4,199 $104.98
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SmartSource exclusively provides services to system integrators, IT outsourcers and field service providers.
Advantages• SmartSource never directly competes with
resellers.• SmartSource thoroughly understands their clients’
businesses.
About us
Highlights:• Founded 1996
• COVERAGE:• USA• CANADA
• Supplier to nearly 20% of the VAR 500
• Established relationships with IT consultants that offer decades of experience
• SS re-uses 70% of the same resources throughout the USA
• Internal database of 550,000 IT professionals
• Extension of our clients HR department /Services Dept.
• 4,000 W2 employees on staff
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Service Offerings
Technology Deployment
s
IT Recruitmen
t
Dispatch Field
Services
Pay-rolling Services
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Server, PC and Router Refresh Client Home Improvement Chain Geography NationwideNumber of locations 650 +Time Period 3 months Server, PC and Router Refresh Client Large Retail Chain Geography NationwideNumber of locations 800 +Time Period 6 months
Kiosk and Printer Install Client Large Retail Chain Geography NationwideNumber of locations 500 +Time Period 2 months
Point Of Sale RefreshClient 8,000 locationsGeography NationwideNumber of locations 150 stores per weekTime Period 12 months
Completed Projects
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• Microsoft Consultants• Data Center Engineers• Exchange Engineers• Field Service Engineers• IMAC Technicians• Desktop Support Technicians• Citrix Engineers• Storage Architects• Wireless Engineers• Network Engineers• Project Managers• Cisco – CCIE, CCNP• Telecom Engineers• Virtualization Engineers• Server Engineers• Application Developers • Architects
Resource Specialty
Benefits:
• Readily available staff in nearly every zip code
• Our recruiters have a pulse on the most talented resources in the market
• SS re-uses 70% of the same resources throughout the USA
• Ongoing relationships with a wide variety of IT consultants throughout North America
• DOD cleared resources available
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Change will be here January 1, 2014
Patient Protection and Affordable Care ActKey Elements• Health Exchanges• Pay or Play Rule• 50+ FTE• Penalties
• Non-compliance• Employees covered
through exchangesEmployer Mandate DELAYED
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Staffing Key ConsiderationsTime Job Description Resume Review Interviewing Onboarding Payroll Processing
Cost Productivity Internal Associate Job Board Posting OpEx vs. SG&A Obamacare
Revenue | Profitability Lost Sales Potential Revenue Stream Return on Associate Time Customer Loyalty
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www.IngramMicroLink.com
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NEW
Ingram Micro Professional ServicesIM Link
IM brokered solution provider networkStandard hourly rates for labor services
IT Staffing ServicesPermanent or temporary positionsFlexible Staff Augmentation Solutions
IT Asset Disposition ServicesSecure and responsible disposal Removes liability for information
SCORE Professional ServicesCategory and Vendor Specific ServicesSKU’d and Customizable SOW’s
IM Professional ServicesWireless Network AssessmentsVirtualization Healthchecks
3rd Party Warranty ServicesPrivate label product protectionVariety of Coverage Options
Remote System Admin ServicesSave a truck rollOutsource support and development
System Integration ServicesCompliment Cloud Services salesCustomizable to end-user environments
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Questions?
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For submitting requests through IM Link…www.ingrammicrolink.com
Sales and Support Assistance…[email protected] | (800) 456-8000 x67247 | x66492 | x66686
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[email protected] | x67014 @johnredman3
Getting Linked Up with IM Link
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