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innovaphone PBX Broschure Medium Sized Businesses 2010 07

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  • 8/9/2019 innovaphone PBX Broschure Medium Sized Businesses 2010 07

    1/4www. innovaphone .com

    P U R E I P - T E L E P H O N Y

    innovaphone PBXIP PBX Solutions for medium-sized businesses

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    Just connectStandard compliant

    VoIP solutions from innovaphone are open in all

    directions as all solution modules within the

    innovaphone PBX support the SIP and H.323

    protocols. This not only provides the prerequisi-

    tes for integrating a large number of applicati-

    ons, but also enables connections to any SIP

    and H.323 telephones: telephones from the inno-

    vaphone product portfolio and

    even telephones from other

    manufacturers. A decision to

    buy an innovaphone PBX do-

    es not in any way mean you

    are tied to one single manu-

    facturer, thus ensuring com-

    panies maximum sustainabili-

    ty in the future.

    Furthermore, the standard

    compliance of the innovapho-

    ne PBX enables the use of

    telephone services from a service provider,

    connecting to various network providers

    thus poses no problems.

    i nnovaphone AG | Bb l i nge r S t rae 76 | 71065 S inde l f i ngen | Ge rmany | Phone +49 7031 7

    Nowadays no small or medium-sized business has to live without the telephony comfort which is the norm for the

    big ones. innovaphone AG provides a well-engineered VoIP telephone system, the innovaphone PBX, which can be

    tailored to perfectly fit any company size with practically unlimited expandability. Software and hardware are perfect-

    ly coordinated, forming an extensive IP telephony solution. As part of the innovaphone PBX, there are terminals suit-

    able for any possible usage from simple to extensive equipment, from stationary to mobile. The innovaphone PBX

    is rounded off with additional software, and non VoIP capable terminals can of course also be integrated.

    VoIP solutions from innovaphone offer totally new and diverse possibilities which would

    hardly be imaginable with traditional telephony. An individual tailor-made

    innovaphone PBX package can be put together to fit into any companys

    environment. Never over-sized, always perfectly sized to match the need.

    No matter whether it is a small, medium or large scale solution the

    same features are always available.

    Voice-over-IP for everyone!

    innovaphone PBX solutions for medium-sized businesses

    Maximum telephony comfortDiverse features

    All conventional telephone functions are

    supported by the innovaphone PBX. This inclu-

    des call on hold, switching, call forward, call di-

    version, call waiting, call pick-up, conference cal-

    ling, call back on busy and the manager-assi-

    stant function. The functions are complemented

    by several waiting queues, announcements befo-

    re call acceptance and music on hold. Should

    that not suffice, further applications ensure the in-

    novaphone IP PBX is able to meet your indivi-

    dual company requirements.

    Fine tuning for the innovaphone PBX

    Software for thetelephone system

    Diverse telephone system software solutions

    shape both communication at the work place

    and customer care as effectively as possible.

    The innovaphone PBX will surely satisfy your re-

    quirements of a Unified Communications solu-

    tion: for voice mail, switchboard, CTI (Computer

    Telephony Integration), Unified Messaging and

    billing software.

    XML SOAP-API interface

    e.g. for tailored solutions (broker work stations, messaging

    server, a system for blind people etc.)

    Microsoft TAPI (Telephony API) interface

    e.g. for CTI or Call Centre Integration

    CAPI interface for VoIP (Common-ISDN-API)

    e.g. for Connecting Unified Messaging solutions

    LDAP interface

    e.g. for Access to telephone directories, user administration

    CDR (Call Detail Records)

    e.g. for billing solutions

    Integration of applications in the innovaphone PBX

    High-end IP Telephone IP240

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    For all those who need more

    Applications

    Should the innovaphone software not suffice for

    your needs, there is an array of further applicati-

    ons which can be integrated to perfectly match

    your individual requirements. This also applies to

    special applications such as company specific

    software.

    Integrating additional software solutions takesplace using standardised protocols and inter-

    faces. The hardware and software interfaces on

    the innovaphone PBX enable for example ERP

    and CRM systems to be implemented as well as

    the integration of call centre solutions. Other Uni-

    fied Communications solutions (e.g. OCS) can

    also be connected easily.

    Saves costs

    Administration made easy

    The innovaphone PBX is

    easy to manage which ulti-

    mately leads to considera-

    ble cost savings. The

    system can also be mana-

    ged centrally even across

    several locations. Administrati-

    on is access protected and

    takes place comfortably via a web

    browser. All subscriber and device

    settings can be done there.

    The wizard turns software installation into

    child play, a rollout tool supports the installati-

    on of terminals and the integrated update server

    centrally provides all updates for device groups

    in the network.

    All devices run under the same software enab-

    ling the learning curve for technicians to be kept

    as short as possible. It is irrelevant whether the

    installation is small or large. In addition there are

    extensive diagnosis tools to support monito-ring and error search. Installation ofmulti level

    password access, separated into different aut-

    horisation levels is possible.

    P U R E I P - T E L E P H O N Y

    009 -0 | Fax +49 7031 73009 -99 | www. innovaphone .com | e -ma i l : i n fo@ innovaphone .com

    Unified Communications and the innovaphone PBX

    perfect partners

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    No call can go astray

    Integrated voicemail

    The integrated innovaphone voicemail ensu-

    res no call remains unheard. The solution is

    available across the network and can be used

    by every subscriber within the innovaphone

    PBX. Listen to messages, delete them and

    save them directly from the telephone

    device. New messages are shown on the

    telephone. The absolute highlight of

    the whole situation is the fact that a

    computer server is not necessary as

    the voicemail data within the innova-

    phone PBX is managed on a Compact

    Flash card.

    Messages from telephone to telephone

    innovaphone Messaging

    Text messages can be sent from one innova-

    phone telephone to another. Therefore e.g. it is

    quick and easy to send a message to the desired

    subscriber should a call not be answered, or an

    automatic out-of-office message can be genera-

    ted which is sent when call diversion or the do

    not disturb function is activated.

    Maximum mobility

    Cordless telephony

    The innovaphone PBX offers the possibility to

    integrate DECT, WLAN and/or GSM technolo-

    gy. Therefore your employees can be reached at

    anytime even if they happen to be absent from

    their desks. Cordless terminals based on the

    innovaphone PBX are of course on offer enab-

    ling maximum employee mobility.

    Simple location integration

    Integrating branch offices

    Connecting branch offices and home offices

    to the company telephone system is also easy

    with innovaphone. Your employees are able to

    work effectively from any location; it does not

    matter whether they are in head office, in a

    branch office or in their home office. If necessa-

    ry, the innovaphone redundancy concept also

    ensures additional availability: branch offices can

    replace each other in case of failure or overload.

    Analogue meets VoIP

    Integrating the old world

    Non VoIP capable analogue terminals such as

    fax machines or door intercom devices and

    alarm systems can of course be connected toyour innovaphone VoIP infrastructure without a

    problem.

    innovaphone solutions grow with your company

    Continuous scalabilityEven if you have started with the smallest hard-

    ware version: the innovaphone PBX will grow

    with your company, it is continuously scalable

    and can be extended at will. It allows an almost

    unlimited numberof subscribers and locations

    to be connected.

    Reg i s te r fo r the i nnovaphone news le t te r under www. innovaphone .com

    P U R E I P - T E L E P H O N Y

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    innovaphone was founded in 1997 and has continued to play a

    decisive role in the development of IP telephony. The company

    employs approximately 60 members of staff, and is financed enti-

    rely with private funds. innovaphone develops pure IP systems,

    not hybrid solutions. These pure IP systems unite the security and

    high availability of traditional PBXs with the flexibility and scalabili-

    ty of IP.

    The innovaphone PBX is the core of the solution portfolio. Com-

    panies of any size can be equipped according to their needs: from

    small companies over medium sized companies with severalbranch offices to large company environments. The innovaphone

    IP telephony systems are exclusively marketed by authorised dis-

    tributors and resellers.

    About innovaphone AG

    IP Telephone IP230


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