Vineet Arora MD MAPPAIAMC 2019 ANNUAL MEETING
Innovating in Education and Patient Care to Reshape the Future: Medical Education 2030 and Beyond
Objectives
Learn a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care Learn to create educational initiatives to
promote alignment; Learn how to create health systems
innovation that aligns with needs of trainees
2
It is 2030
PresenterPresentation NotesDr. Arora will review a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care; discuss how to create educational initiatives to promote alignment; and discuss how to create health systems innovation that aligns with needs of trainees
PresenterPresentation NotesPersonalized medicine
https://www.thrombocyte.com/wp-content/uploads/2015/10/umbilical-cord-blood-banking-growth.jpg
8
Alexa/ai
11
Coding toy of the year
http://www.gadgetrx.net/the-next-generation-of-coders/
http://apunkt-hamburg.winball2.de/wp-content/blogs.dir/sites/102/2013/12/Homosapiens_Digitalis_800px.jpg
“The arrival of Gutenberg’s printing press, in the 15th century, set off another round of teeth gnashing. The Italian humanist Hieronimo Squarciaficoworried that the easy availability of books would lead to intellectual laziness, making men “less studious” and weakening their minds.”
https://www.goodreads.com/book/show/19193728-is-google-making-us-stupid
https://policyviz.com/2016/01/29/the-attention-span-statistic-fallacy/
Innovations in Medical Care Today
PresenterPresentation NotesDr. Arora will review a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care; discuss how to create educational initiatives to promote alignment; and discuss how to create health systems innovation that aligns with needs of trainees
“Genomic Prescribing
System” (GPS)
from Ratain CPT 2007
https://cpt.uchicago.edu/
Slide courtesy Peter Odonnell MD
Slide courtesy Peter Odonnell MD
AI to Warn Clinical Team about a Patient Risk
21Slide courtesy Dana Edelson MD
http://www.quanthc.com/ecart
Post-Discharge Physical Therapy EngAGE©: A Program That Delivers Audio and Visual Exercise Instructions & Socially
Motivating Messages to Older Adults Through A Smart Speaker
Mobile App
Website
Photo by rawpixel on Unsplash
Photo by rawpixel on Unsplash
Smart Speaker
Caregiver
Older Adult
Let’s start arm curls. Find some
hand weights, water bottles, or
soup cans…
You have a new message from
Ellen: ‘Keep up the great work, mom!’
Authors: Huisingh-Scheetz M & Hawkley L; Programmers: Orbita, Inc.
PresenterPresentation NotesThe result of this approach has been a program that we currently call EngAGE. The program utilizes a browser, a web application for smart phones, and a smart speaker with a screen. Older adults primarily interface with the smart speaker which delivers audio and visual rehab instructions for daily, tailored exercises from the NIA Go4Life program. The exercises change daily to target different muscles and auto-adjust intensity and frequency based on user level of difficulty rating.
The caregivers primarily interface with the browser and mobile app components which allow them to both see the exercise routine for the older adult and view how adherent their family member or client has been over time. The caregivers also receive an email with summaries of adherence every day with a prompt for sending a message of encouragement through the portal. This message is then read out loud to the older adult the next time they do an exercise routine on the smart speaker to encourage long-term adherence.
https://unsplash.com/photos/kH3CTCnuD_Y?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyTexthttps://unsplash.com/search/photos/older-adult?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyTexthttps://unsplash.com/photos/Ur-PmBdKmlI?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyTexthttps://unsplash.com/search/photos/adult-woman-using-phone?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText
Healthcare Teams Today
https://www.tvinsider.com/719261/chicago-med-season-4-premiere-rachel-dipillo-leaves/http://anewdomain.net/types-of-doctors-real-world/
Medical Training Now
PresenterPresentation NotesDr. Arora will review a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care; discuss how to create educational initiatives to promote alignment; and discuss how to create health systems innovation that aligns with needs of trainees
Current State of Medical Training
Apprenticeship model Uniform timeline Standardized testing Service vs. learning Duty hours debates
25
Are we stuck with a QWERTY keyboard?
How Do We Innovate?
PresenterPresentation NotesDr. Arora will review a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care; discuss how to create educational initiatives to promote alignment; and discuss how to create health systems innovation that aligns with needs of trainees
What kills innovation?
Innovation is hampered by:
ExpertthinkGrouptthink
Surrounding yourself with like-minded individuals
28
Key to Innovation: Zero Gravity Thinkers
Psychological distance: maintain an open mind.
Diverse interests: a wide range of interests, experiences, and influences
Expertise in intersectoral areas: strength in a relevant area may lead to "intersection points" at which solutions are often found
29
https://twitter.com/bob_wachterhttps://books.google.com/books/about/The_Digital_Doctor_Hope_Hype_and_Harm_at.html?id=qO-VBgAAQBAJ&source=kp_cover
Role of Brokers in Innovation Brokers
Member in multiple groups—powerful transmitter of information
People connected to groups beyond their own can expect to find themselves delivering valuable ideas, seeming to be gifted with creativity. This is not creativity born of genius, but as an import-export business. An idea mundane in one group can be valuable insight in another.
Ron Burt, PhD
https://www.uchicago.cn/events/ronald-burt-on-network-gossip-the-social-origins-of-reputation/https://www.chicagobooth.edu/
Diverse Types of Innovation
31
Minute Clinic
ScribesPrimary Care
Delivery Innovations
Personalized Medicine Initiatives
http://enterpriseresilienceblog.typepad.com/enterprise_resilience_man/best_practices/page/7/http://www.foliomag.com/inside-harvard-business-reviews-plans-to-boost-high-frequency-traffic/
Marketing Innovation is Necessary
32
Figure adapted from Satpathy R
https://www.slideshare.net/RajeshSatpathy/4-five-m-of-advertising
Overcome the Status Quo
Status quo bias an emotional preference for
the current state of affairs Any change from baseline is
perceived as A LOSS
“nudges” needed to promote better decisions about personal health Adapt nudges to clinician behavior
PresenterPresentation NotesRaises "serious questions about the rationality of many judgments & decisions that people make”
Aligning Innovation in Training & Care
PresenterPresentation NotesDr. Arora will review a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical care; discuss how to create educational initiatives to promote alignment; and discuss how to create health systems innovation that aligns with needs of trainees
Bridging Leaders as “Brokers”
PresenterPresentation NotesIn a recent JAMA article, I worked with Reshma Gupta an RWJ fellow at UCLA to highlgiht a new vision for how to merge the health syste and education siloes… this included 3 parts.
http://www.orlgao.com/single-post/2014/12/02/Tromboprofilassi-in-chirurgia-ORL-lo-score-di-Caprini-Interessante-studio-su-JAMAhttps://www.sciencedirect.com/journal/healthcare
Clinical Operations Education
Implement & scale evidence-based interventions to improve care
Foster development & testing curricula aligned with clinical operations
Develop & implement delivery innovations to improve operations
Disseminate innovations to frontline clinicians to improve their learning
Implementation Science
Dissemination Expertise
Bridging Leader to Broker Innovations Between Education & Clinical Enterprise
Adapted from Moriates & Arora. Healthcare
Supervision
Healthcare Quality
Transitions of Care
Patient Safety
Duty Hours
Professionalism
Engaging Zero Gravity Thinkers
Provide Framework for Sustaining Practice Innovations in Value
Interventions Description Skip the Drips
C Culture Valuing cost-consciousness and resource stewardship at the individual and team levelSubspecialty faculty
champions recruited to email peers
O OversightRequiring accountability for cost-conscious
decision-making at a peer and organizational level
Pharmacy receives a monthly audit of PPI drips ordered
and why
SSystems Change
Creating systems to make cost-conscious decisions using institutional policy, decision-
support tools, and clinical guidelines
Epic now requires indications for PPI drips when ordering
T Training Providing knowledge & skills clinicians need to make cost-conscious decisions“Brochures” on Skip the
Drips shared in workrooms & at morning report
Adapted from Understanding Value-Based Healthcare
PresenterPresentation NotesThis gives you a high level view of the taxonomy, we have put considerable thought and effort into how to elaborate this and are in the process of developing education materials.
Market with Right Message & Messenger
40
Choosing Wisely ChallengeSKIP THE DRIPS
Improve meaningful use of continuous infusions to improve value of care
•Goals Improve survival from life threatening GI bleedAvoid complications such as C diff Improve likelihood of successful endoscopy
•Recommend Pre-endoscopy: reserve PPI drip for suspected
high risk upper GI bleeds. Post-endoscopy:• All PPIs should be discontinued unless endoscopy identifies
ulcers or erosions• Continuous IV PPI can be used for ulcers with high-risk lesions
PPI FOR UPPER GI BLEED
Special thanks to UCM Office of Clinical Effectiveness, led by Michael Howell, MD.
Dr. Gautham Reddy, GI Fellowship Program Director
Skip the Drips: Inappropriate PPI Orders
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Jul-14 Aug-14Sep-14 Oct-14 Nov-14Dec-14 Jan-15 Feb-15 Mar-15
Apr-15 May-15
Jun-15 Jul-15 Aug-15Sep-15 Oct-15 Nov-15Dec-15 Jan-16 Feb-16 Mar-16
Apr-16
+ 3 SD
- 3 SD
Mean
Statistical process control chart using standard UCL (LCL/UCL is defined by +/- 3 standard deviation)
Nikhil Bassi
42
Patient List Indicators for Tele /Foley
Charlie Wray
Usage of Telemetry & Foley with FLIP
Wray, Farhenbach, Howell, Arora.
97% scheduled
29% “No Show” or
cancelled first new PCP visit
44% saw correct PCP
By 6 months, 19% lost to follow-up
Transitioning to 3rd PCP in 5 yrs By 3 months,
26% of ALL patients had ED visit or
hospital stay
Resident ownership a problem: 48% PGY2s reported patients not ‘theirs’ until seen in clinic
Studying PCP Handoffs in Resident Clinic
Pincavage et al.: JGIM 2012
Amber Pincavage
PresenterPresentation NotesThese findings prompted my colleague Amber Pincavage to look at the outcomes for high risk patients after the clinic handoff in 2010.They found that while 97% patients were scheduled….. In addition, when they surveyed the residents to get their perspectives on the handoff, they found … which only worsens the problem.
The high no show rate and poor outcomes emphasize the importance of understanding the patient factors in the handoff.
Innovations Emerged from Patients Notify and prepare patients for the handoffTelephone visits with the new physicianGive guidance to residents how to assume careRecognize patients for their role as valued educators of traineesImportance of personal sharing Empower patients during the handoff
PresenterPresentation NotesSince no research has examined the patient experience after undergoing clinic handoffs, we interviewed over 100 patients in 2011 over the telephone to research the barriers they faced as well as patient-identified solutions to improve the handoff. We identified the following patient-centered solutions… and decided to create a patient transition packet to address them.
Recognize patients for
role in training mission
PresenterPresentation Notes
t
Improve Recall of Packet
PresenterPresentation NotesAlso this year as part of the project, we decided to make a comic to help draw attention to the packet and help patients understand the handoff better. We partnered with a nurse who is a comic book artist to draw the comic and then incorporated feedback on the comic from several patient advocates.
Rates Acute Care & Loss to Follow Up
Pincavage, et al AJM 2014
PresenterPresentation NotesFewer patients missed their first visit with their new physician (43% 2011 vs. 31% 2012, pInter-departmental QI/Safety Curriculum
Leaders at Resident Forum, Resident Advisory Committee, GMEC
http://www.acgme.org/What-We-Do/Initiatives
Program Aim: to engage residents, nurses, & other staff in institutional performance improvement through approaches at two levels:
Unit-level: unit-based teams, composed of Resident-Nurse champions, who work to identify & implement practice changes that improve both care & learning
Institution-level: institutional performance improvement “mini Kaizen” events to engage residents & staff on improving issues for which they are stakeholders & process owners.
IGNITEImproving GME-Nursing Interprofessional Team
Experiences
PresenterPresentation NotesSLIDE 1: BRIEF IGNITE INTRO
Our major project is called IGNITE (Improving GME-Nursing Interprofessional Team Experiences) Aim: to engage residents, nurses, & other staff in institutional performance improvement through approaches at two levels: The program operates at 2 levelsUnit-level: unit-based teams, composed of Resident-Nurse champions, who work to identify & implement practice changes that improve both care & learningInstitution-level: institutional performance improvement “mini Kaizen” events to engage residents & staff on improving issues for which they are stakeholders & process owners.
Patients not always localized Absence of a nursing school
Why ?
PresenterPresentation NotesDebiRationale Benefits of interprofessional collaboration2 specific issues we face at UCM
52
IGNITE Internal Medicine
Project aim: Improve efficiency of multidisciplinary rounds via structured reporting tool Metric: resident report time
IGNITE Pediatrics
Project aim: Improve MD/RN communication via including RN on morning bedside roundingMetric: % nurses attend rounds
IGNITE Surgery
Project aim: Improve the % of patients who understand their discharge teaching early in the morning of day of discharge Metric: teach-backs failed
IGNITE Kaizen - Peripheral IV Placement
Project aim: Improve policy/procedures for inpatient peripheral IV placementMetric: fewer patients with more than 3 sticks
IGNITE Neurology
Project aim: Improve shared mental model of MD/RN on-call issues overnight via afternoon B-BRAINS huddleMetric: on-call pages at night
IGNITE Ob\gyne
Project aim: Improve % low-risk patients discharged before noon via enhanced MD/RN communication after attending rounds Metric: Discharge before noon
IGNITE Kaizen - Transportation Delays
Project aim: improve processes to reduce patient transportation delaysMetric: reduce in-hospital transport delays for testing and procedures
IGNITE Orthopaedics
Project aim: Improving discharge communication to patients via standard EHR-based discharge templateMetric: Pages regarding discharge instructions
Coh
ort 1
Kai
zen
Coh
ort 2
What does this look like?
Teamwork and Communication 2017-2018 YoY Score Difference
53Te
amw
ork
and
Com
mun
icat
ion
2017
-201
8 Sc
ore
Diff
eren
ce
Rank Order (biggest decrease to biggest increase)Includes Adult Inpatient units only
Scor
e in
crea
sed
2017
-201
8Sc
ore
decr
ease
d 20
17-2
018
IGNITE Participant
Chart1
Pediatrics - Critcal Care (PICU)
Emergency Medicine (ED)
Surgery - Transplant (Surgical ICU, 3W)
Medicine - Hem/Onc (10E, 10W)
Medicine - Hospital Medicine (3SE, 3SW, 5SE)
Pediatrics - Hema Oncology (Comer 6)
Surgery - Cardiac, Vascular (4E, 4W)
Surgery - General, OHNS, Plastics (3C)
Orthopaedics, Surgery - Urology (8W)
Medicine - Gen Int Med (9E, 9W)
Surgery - Neurosurgery (8N)
Pediatrics - Neonatology (NICU)
Pediatrics - General Peds (Comer 5)
8 East - Neuro
OB & Gynecology (L&D)
Medicine - Cardiology (4C)
Unit J
Unit I
Unit H
Unit G
Unit F
Unit E
Unit D
IGNITE - Unit
IGNITE - Unit
IGNITE - Unit
Unit C
Unit B
IGNITE - Unit
IGNITE - Unit
Unit A
IGNITE - Unit
-0.61
-0.28
-0.26
-0.17
-0.15
-0.1
0.03
0.06
0.06
0.07
0.11
0.15
0.22
0.39
0.37
0.45
Sheet1
Category2017 - Engagement Indicator2017 - Leadership Domain2017 - Organization Domain2018 Number of Responses2018 - There is effective teamwork between physicians and nurses at UChicago Medicine.2018 - Communication between physicians, nurses, and other medical personnel is good at Uchicago Medicine.2018 - Average score: Teamwork and Communication2017 Number of Responses2017 - There is effective teamwork between physicians and nurses at University of Chicago Medicine.2017 - Communication between physicians, nurses, and other medical personnel is good in UCM.2017 - Average score: Teamwork and Communication2016 Number of Responses2016 - There is effective teamwork between physicians and nurses at University of Chicago Medicine.2016 - There is effective communication between the nursing staff and physicians regarding patient care2016 - Average score: Teamwork and Communication
All Hospital Physicians (Hospital medicine units)
Hospital Physicians Score3.863.63.767273.873.683.787263.873.613.746223.753.753.75
UCM Staff Score3.943.743.693.593.393.4936473.513.303.4134313.553.353.45
Score difference0.080.140.070.280.290.290.360.310.340.200.400.30
Emergency Medicine (ED)
Hospital Physicians Score3.753.843.79124.333.924.13113.823.643.73114.404.204.30
UCM Staff Score3.93.423.57952.882.742.81563.322.963.14653.573.073.32
Score difference0.150.420.221.451.181.320.500.680.590.831.130.98
Weighted Average (Hospital Physicians and UCM Staff)3.042.872.963.403.073.243.693.233.46
Ob & Gynecology (L&D)
Hospital Physicians Score4.043.893.83463.933.833.88403.803.683.74373.403.603.50
UCM Staff Score3.663.343.33553.172.923.05542.692.432.560.00
Score difference0.380.550.50.760.910.841.111.251.183.403.603.50
Weighted Average (Hospital Physicians and UCM Staff)3.523.333.433.162.963.063.403.603.50
Pediatrics - Critical Care (PICU)
Hospital Physicians Score3.63.563.78164.073.753.91104.003.503.7553.603.603.60
UCM Staff Score3.793.893.62853.182.933.06453.913.713.81434.053.793.92
Score difference0.190.330.160.890.820.860.090.210.15-0.45-0.19-0.32
Weighted Average (Hospital Physicians and UCM Staff)3.323.063.193.953.673.814.003.773.89
Medicine - Cardiology (4C)
Hospital Physicians Score3.483.433.51234.053.873.96233.703.303.50183.883.813.85
UCM Staff Score3.923.353.56783.633.463.55603.153.003.080.00
Score difference0.440.080.050.420.410.420.550.300.433.883.813.85
Weighted Average (Hospital Physicians and UCM Staff)3.733.553.643.303.083.193.883.813.85
Medicine - Endocrinology, Gen Int Med (5 Gen Med, 9E, 9W)
Hospital Physicians Score4.253.913.94534.083.833.96653.863.573.72653.503.453.48
UCM Staff Score4.214.143.91173.553.443.50763.563.353.461413.353.343.35
Score difference0.040.230.040.530.390.460.300.220.260.150.110.13
Weighted Average (Hospital Physicians and UCM Staff)3.723.563.643.703.453.573.403.373.39
Medicine - Hem/Onc (10E, 10W)
Hospital Physicians Score3.983.623.74304.003.633.82284.113.753.93284.004.004.00
UCM Staff Score3.733.233.441253.193.013.10883.343.143.24953.683.563.62
Score difference0.250.390.30.810.620.720.770.610.690.320.440.38
Weighted Average (Hospital Physicians and UCM Staff)3.353.133.243.533.293.413.753.663.71
Orthopaedics, Surgery - Orthopedic & Rehab Med, Urology (8W)
Hospital Physicians Score3.693.273.59333.633.553.59373.873.603.73354.074.124.10
UCM Staff Score3.983.843.72213.763.483.62373.493.223.36513.483.223.35
Score difference0.290.570.13-0.130.07-0.030.380.380.380.590.900.75
Weighted Average (Hospital Physicians and UCM Staff)3.683.523.603.683.413.543.723.593.65
Pediatrics - General Peds, Neurology (Comer 5)
Hospital Physicians Score3.723.293.71324.104.134.12264.213.773.99224.003.943.97
UCM Staff Score3.893.713.68393.643.513.58463.483.283.38353.463.483.47
Score difference0.170.420.030.460.620.540.730.490.610.540.460.50
Weighted Average (Hospital Physicians and UCM Staff)3.853.793.823.743.463.603.673.663.66
Pediatrics - Hema Oncology (Comer 6)
Hospital Physicians Score3.643.23.68114.273.734.0084.003.633.8284.004.004.00
UCM Staff Score3.843.613.66463.453.223.34393.703.323.51253.633.283.46
Score difference0.20.410.020.820.510.670.300.310.310.370.720.55
Weighted Average (Hospital Physicians and UCM Staff)3.613.323.463.753.373.563.723.453.59
Pediatrics - Neonatology (NICU)
Hospital Physicians Score4.393.934.02174.314.244.28174.243.944.0910.00
UCM Staff Score3.93.553.61423.853.583.721003.713.363.54823.523.313.42
Score difference0.490.380.420.460.660.560.530.580.56-3.52-3.31-3.42
Weighted Average (Hospital Physicians and UCM Staff)3.903.653.773.793.443.623.483.273.37
Surgery - General, OHNS, Plastics (3C)
Hospital Physicians Score3.963.733.82623.973.793.88723.813.613.71474.084.014.04
UCM Staff Score3.383.23.24333.062.762.91282.962.792.880.00
Score difference0.580.530.580.911.030.970.850.820.844.084.014.04
Weighted Average (Hospital Physicians and UCM Staff)3.653.433.543.583.383.484.084.014.04
Surgery - Cardiac, Cardiothoracic, Vascular (4E, 4W)
Hospital Physicians Score3.723.613.82163.943.693.81233.913.833.87183.833.833.83
UCM Staff Score4.023.713.731413.563.353.461413.543.243.39883.713.373.54
Score difference0.30.10.090.380.340.360.370.590.480.120.460.29
Weighted Average (Hospital Physicians and UCM Staff)3.603.383.493.593.323.463.733.453.59
Surgery - Neurosurgery (8N)
Hospital Physicians Score3.743.633.7464.003.673.84113.823.643.7383.633.383.51
UCM Staff Score4.063.83.66253.43.123.26323.133.063.10403.283.063.17
Score difference0.320.170.080.600.550.580.690.580.640.350.320.34
Weighted Average (Hospital Physicians and UCM Staff)3.523.233.373.313.213.263.343.113.23
Surgery - Transplant (Surgical ICU, 3W)
Hospital Physicians Score3.173.133.4673.432.432.9354.003.403.7020.00
UCM Staff Score4.324.133.98763.483.413.45733.683.633.66643.803.443.62
Score difference1.1510.52-0.05-0.98-0.520.320.230.28-3.80-3.44-3.62
Weighted Average (Hospital Physicians and UCM Staff)3.483.333.403.703.623.663.683.343.51
Medicine - Nephrology (Acute Dialysis)
Hospital Physicians Score3.743.633.7464.333.834.0883.883.753.8273.713.713.71
UCM Staff Score4.063.83.66213.953.763.86193.633.423.53194.113.753.93
Score difference0.320.170.080.380.070.230.250.330.29-0.40-0.04-0.22
Weighted Average (Hospital Physicians and UCM Staff)4.033.783.913.703.523.614.003.743.87
Medicine - Hospital Medicine (3SE, 3SW, 5SE)
Hospital Physicians Score3.743.633.74352.912.912.91153.803.203.5043.503.253.38
UCM Staff Score4.063.83.66583.073.073.07313.032.812.920.00
Score difference0.320.170.08-0.16-0.16-0.160.770.390.583.503.253.38
Weighted Average (Hospital Physicians and UCM Staff)3.013.013.013.282.943.11
Anesthesia - Anesthesiology
Hospital Physicians Score743.553.473.513.733.633.68
UCM Staff Score133.733.913.82133.783.643.7119
Score difference-0.18-0.44-0.31-0.05-0.01-0.03
Weighted Average (Hospital Physicians and UCM Staff)3.583.543.563.783.643.71
Family Medicine - Family Medicine (Kibort)
Hospital Physicians Score?0.00
UCM Staff Score3-4.3344.674.254.46
Score difference0.00-4.67-4.25-4.46
Weighted Average (Hospital Physicians and UCM Staff)
Medicine Dermatology - Dermatology (Lisec)
Hospital Physicians Score33.673.673.674.253.633.94
UCM Staff Score124.083.673.88123.923.833.8812
Score difference-0.410.00-0.210.33-0.200.06
Weighted Average (Hospital Physicians and UCM Staff)4.003.673.833.923.833.88
Medicine Endocrinology - Endocrinology Visits (Scott)
Hospital Physicians Score113.363.093.234.003.893.95
UCM Staff Score84.133.753.9427
Score difference-0.77-0.66-0.724.003.893.95
Weighted Average (Hospital Physicians and UCM Staff)3.683.373.530.000.000.00
Medicine Gastroenterology - GI Clinic Visits (Jones)
Hospital Physicians Score183.563.673.624.003.893.95
UCM Staff Score174.254.064.16133.693.383.5494.00
Score difference-0.69-0.39-0.540.310.510.41
Weighted Average (Hospital Physicians and UCM Staff)3.693.383.54
Medicine - Infectious Diseases - Infectious Disease (Scott)
Hospital Physicians Score104.104.004.053.303.203.25
UCM Staff ScoreNot Enough Responses
Score difference4.104.004.053.303.203.25
Weighted Average (Hospital Physicians and UCM Staff)
Medicine - Pulmonology and Sleep Medicine - Pulmonary Function (Byrd) and Sleep Lab (Buckles)
Hospital Physicians Score253.963.923.943.923.893.91
UCM Staff Score183.693.943.82153.933.853.8929
Score difference0.27-0.020.12-0.010.040.02
Weighted Average (Hospital Physicians and UCM Staff)3.853.933.893.933.853.89
Medicine - Rheumatology - Rheumatology (Carey)
Hospital Physicians Score54.603.804.204.334.004.17
UCM Staff Score53.753.503.6343.753.003.38
Score difference0.850.300.580.581.000.79
Weighted Average (Hospital Physicians and UCM Staff)4.183.653.913.753.003.38
Neurology - Neurology (Zell)
Hospital Physicians Score204.163.743.953.813.483.65
UCM Staff Score34.334.334.3374.003.500.57
Score difference-0.17-0.59-0.38-0.19-0.02-0.11
Weighted Average (Hospital Physicians and UCM Staff)4.183.824.004.003.503.75
Ophthalmology - Ophthalmology (Paschall)
Hospital Physicians Score54.404.004.204.384.254.32
UCM Staff Score164.003.713.86113.633.003.32
Score difference0.400.290.350.751.251.00
Weighted Average (Hospital Physicians and UCM Staff)4.103.783.94
Pathology - Anatomic Pathology (Gettings) and Molecular Pathology (Benhamed)
Hospital Physicians Score373.683.663.673.853.523.69
UCM Staff Score253.343.033.19563.253.223.24
Score difference0.340.630.480.600.300.45
Weighted Average (Hospital Physicians and UCM Staff)3.543.413.483.253.223.24
Pediatrics - Gastroenterology - Peds Gastro (Wilson)
Hospital Physicians ScoreNot Enough Responses
UCM Staff ScoreNot Enough Responses
Score difference
Weighted Average (Hospital Physicians and UCM Staff)
Pediatrics - Neurology - Peds Neurology (Wilson)
Hospital Physicians Score53.603.003.304.003.893.95
UCM Staff Score33.673.673.67
Score difference-0.07-0.67-0.374.003.893.95
Weighted Average (Hospital Physicians and UCM Staff)3.633.253.44
Psychiatry - Psych Adult (Banks)
Hospital Physicians Score133.623.003.313.583.083.33
UCM Staff Score94.383.784.0854.604.604.60
Score difference-0.76-0.78-0.77-1.02-1.52-1.27
Weighted Average (Hospital Physicians and UCM Staff)3.933.320.594.604.604.60
Radiation-Oncology - Rad Oncology (Lester)
Hospital Physicians Score84.294.004.154.173.894.03
UCM Staff Score223.593.273.43113.553.363.46
Score difference0.700.730.720.620.530.58
Weighted Average (Hospital Physicians and UCM Staff)3.783.463.623.553.363.46
Radiology - Radiology (Lenner)
Hospital Physicians Score364.003.573.793.923.893.91
UCM Staff Score1313.803.523.661053.653.453.55
Score difference0.200.050.130.270.440.36
Weighted Average (Hospital Physicians and UCM Staff)3.843.533.693.653.453.55
Langlois, Kalie [UCM]:CCD 10W - HON
Sheet2
Category2017 - Engagement Indicator2017 - Leadership Domain2017 - Organization Domain2018 Number of Responses2018 - There is effective teamwork between physicians and nurses at UChicago Medicine.2018 - Communication between physicians, nurses, and other medical personnel is good at Uchicago Medicine.2018 - Average score: Teamwork and Communication2017 Number of Responses2017 - There is effective teamwork between physicians and nurses at University of Chicago Medicine.2017 - Communication between physicians, nurses, and other medical personnel is good in UCM.2017 - Average score: Teamwork and Communication2016 Number of Responses2016 - There is effective teamwork between physicians and nurses at University of Chicago Medicine.2016 - There is effective communication between the nursing staff and physicians regarding patient care2016 - Average score: Teamwork and Communication
All Hospital Physicians3.863.63.767273.873.683.787263.873.613.746223.753.753.75
All UCM Staff3.943.743.693.593.393.4936473.513.303.4134313.553.353.45
Emergency Medicine Hospital Physicians3.753.843.79124.333.924.13113.823.643.73114.404.204.30
ED - UCM Staff3.93.423.57952.882.742.81563.322.963.14653.573.073.32
OBGY&N Hospital Physicians4.043.893.83463.933.833.88403.803.683.74373.403.603.50
L&D UCM Staff3.663.343.33553.172.923.05542.692.432.560.00
PICU - Hospital Physicians3.63.563.78164.073.753.91104.003.503.7553.603.603.60
PICU - UCM Staff3.793.893.62853.182.933.06453.913.713.81434.053.793.92
Cardiology - Hospital Physicians3.483.433.51234.053.873.96233.703.303.50183.883.813.85
Cardiology - UCM Staff3.923.353.56783.633.463.55603.153.003.080.00
Med /Endo/Gen Int Med - Hospital Physicians4.253.913.94534.083.833.96653.863.573.72653.503.453.48
Med/Endo/Gen Int Med - UCM Staff4.214.143.91173.553.443.50763.563.353.461413.353.343.35
Med-Hem/Onc - Hospital Physicians3.983.623.74304.003.633.82284.113.753.93284.004.004.00
Med-Hem/Onc - UCM Staff3.733.233.441253.193.013.10883.343.143.24953.683.563.62
Ortho/Surgey/Ortho Rehab/Uro - Hospital Physicians3.693.273.59333.633.553.59373.873.603.73354.074.124.10
Ortho/Surgey/Ortho Rehab/Uro - UCM Staff3.983.843.72213.763.483.62373.493.223.36513.483.223.35
Peds-Gen Peds/Neuro - Hospital Physicians3.723.293.71324.104.134.12264.213.773.99224.003.943.97
Peds-Gen Peds/Neuro - UCM Staff3.893.713.68393.643.513.58463.483.283.38353.463.483.47
Peds- Hem/Onc - Hospital Physicians3.643.23.68114.273.734.0084.003.633.8284.004.004.00
Peds- Hem/Onc -UCM Staff3.843.613.66463.453.223.34393.703.323.51253.633.283.46
Peds - NICU - Hospital Physicians4.393.934.02174.314.244.28174.243.944.0910.00
Peds - NICU -UCM Staff3.93.553.61423.853.583.721003.713.363.54823.523.313.42
Surgery - General-OHNS/Plastics- Hospital Physicians3.963.733.82623.973.793.88723.813.613.71474.084.014.04
Surgery - General-OHNS/Plastics - UCM Staff3.383.23.24333.062.762.91282.962.792.880.00
Surgery - Card/Cardio/Vasc - Hospital Physicians3.723.613.82163.943.693.81233.913.833.87183.833.833.83
Surgery - Card/Cardio/Vasc - UCM Staff4.023.713.731413.563.353.461413.543.243.39883.713.373.54
Surgery Neuro - Hospital Physicians3.743.633.7464.003.673.84113.823.643.7383.633.383.51
Surgery Neuro - UCM Staff4.063.83.66253.403.123.26323.133.063.10403.283.063.17
SICU - Hospital Physicians3.173.133.4673.432.432.9354.003.403.7020.00
SICU - UCM Staff4.324.133.98763.483.413.45733.683.633.66643.803.443.62
Nephrology (Acute Dia.) - Hospital Physicians3.743.633.7464.333.834.0883.883.753.8273.713.713.71
Nephrology (Acute Dia.) - UCM Staff4.063.83.66213.953.763.86193.633.423.53194.113.753.93
Med - Hosp Med - Hospital Physicians3.743.633.74352.912.912.91153.803.203.5043.503.253.38
Med - Hosp Med - UCM Staff4.063.83.66583.073.073.07313.032.812.920.00
Anesthesia - Hospital Physicians743.553.473.513.733.633.68
Anesthesia - UCM Staff133.733.913.82133.783.643.7119
Family Med - Hospital Physicians?0.00
Family Med - UCM Staff34.3344.674.254.46
Dermatology - Hospital Physicians33.673.673.674.253.633.94
Dermatology - UCM Staff124.083.673.88123.923.833.8812
Med Endo - Hospital Physicians113.363.093.234.003.893.95
Med Endo - UCM Staff84.133.753.9427
Med Gastro - Hospital Physicians183.563.673.624.003.893.95
Med Gastro - UCM Staff174.254.064.16133.693.383.5494.00
Med-Infectious Diease - Hospital Physicians104.104.004.053.303.203.25
Med - Infectious Diease - UCM StaffNot Enough Responses
Pulmonology/Sleep - Hospital Physicians253.963.923.943.923.893.91
Pulmonary/Sleep - UCM Staff183.693.943.82153.933.853.8929
Rheumatology - Hospital Physicians54.603.804.204.334.004.17
Rheumatalogy - UCM Staff53.753.503.6343.753.003.38
Neurology - Hospital Physicians204.163.743.953.813.483.65
Neurology - UCM Staff34.334.334.3374.003.500.57
Ophthalmology - Hospital Physicians54.404.004.204.384.254.32
Ophthalmology - UCM Staff164.003.713.86113.633.003.32
Pathology - Hospital Physicians373.683.663.673.853.523.69
Pathology - UCM Staff253.343.033.19563.253.223.24
Peds Gastro - Hospital PhysiciansNot Enough Responses
Peds Gastro - UCM StaffNot Enough Responses
Peds Neuro - Hospital Physicians53.603.003.304.003.893.95
Peds - Neuro - UCM Staff33.673.673.67
Psych Adult - Hospital Physicians133.623.003.313.583.083.33
Psych Adult - UCM Staff94.383.784.0854.604.604.60
Rad/Onc - Hospital Physicians84.294.004.154.173.894.03
Rad-Onc - UCM Staff223.593.273.43113.553.363.46
Radiology - Hospital Physicians364.003.573.793.923.893.91
Radiology - UCM Staff1313.803.523.661053.653.453.55
Sheet2
2018 - Average score: Teamwork and Communication
Sheet3
2018 - Average score: Teamwork and Communication
Sheet5
Sheet6
Category2018 - Average score: Teamwork and Communication
Med - Hosp Med - Hospital Physicians2.91
SICU - Hospital Physicians2.93
Med Endo - Hospital Physicians3.23
Peds Neuro - Hospital Physicians3.30
Psych Adult - Hospital Physicians3.31
Anesthesia - Hospital Physicians3.51
Ortho/Surgey/Ortho Rehab/Uro - Hospital Physicians3.59
Med Gastro - Hospital Physicians3.62
Dermatology - Hospital Physicians3.67
Pathology - Hospital Physicians3.67
All Hospital Physicians3.78
Radiology - Hospital Physicians3.79
Surgery - Card/Cardio/Vasc - Hospital Physicians3.81
Med-Hem/Onc - Hospital Physicians3.82
Surgery Neuro - Hospital Physicians3.84
Surgery - General-OHNS/Plastics- Hospital Physicians3.88
OBGY&N Hospital Physicians3.88
PICU - Hospital Physicians3.91
Pulmonology/Sleep - Hospital Physicians3.94
Neurology - Hospital Physicians3.95
Med /Endo/Gen Int Med - Hospital Physicians3.96
Cardiology - Hospital Physicians3.96
Peds- Hem/Onc - Hospital Physicians4.00
Med-Infectious Diease - Hospital Physicians4.05
Nephrology (Acute Dia.) - Hospital Physicians4.08
Peds-Gen Peds/Neuro - Hospital Physicians4.12
Emergency Medicine Hospital Physicians4.13
Rad/Onc - Hospital Physicians4.15
Rheumatology - Hospital Physicians4.20
Ophthalmology - Hospital Physicians4.20
Peds - NICU - Hospital Physicians4.28
Family Med - Hospital Physicians
Peds Gastro - Hospital Physicians
Sheet6
2018 - Average score: Teamwork and Communication
Sheet7
Category2018 - There is effective teamwork between physicians and nurses at UChicago Medicine.2018 - Communication between physicians, nurses, and other medical personnel is good at Uchicago Medicine.
Med - Hosp Med - Hospital Physicians2.912.91
Med Endo - Hospital Physicians3.363.09
SICU - Hospital Physicians3.432.43
Anesthesia - Hospital Physicians3.553.47
Med Gastro - Hospital Physicians3.563.67
Peds Neuro - Hospital Physicians3.603.00
Psych Adult - Hospital Physicians3.623.00
Ortho/Surgey/Ortho Rehab/Uro - Hospital Physicians3.633.55
Dermatology - Hospital Physicians3.673.67
Pathology - Hospital Physicians3.683.66
All Hospital Physicians3.873.68
OBGY&N Hospital Physicians3.933.83
Surgery - Card/Cardio/Vasc - Hospital Physicians3.943.69
Pulmonology/Sleep - Hospital Physicians3.963.92
Surgery - General-OHNS/Plastics- Hospital Physicians3.973.79
Med-Hem/Onc - Hospital Physicians4.003.63
Surgery Neuro - Hospital Physicians4.003.67
Radiology - Hospital Physicians4.003.57
Cardiology - Hospital Physicians4.053.87
PICU - Hospital Physicians4.073.75
Med /Endo/Gen Int Med - Hospital Physicians4.083.83
Peds-Gen Peds/Neuro - Hospital Physicians4.104.13
Med-Infectious Diease - Hospital Physicians4.104.00
Neurology - Hospital Physicians4.163.74
Peds- Hem/Onc - Hospital Physicians4.273.73
Rad/Onc - Hospital Physicians4.294.00
Peds - NICU - Hospital Physicians4.314.24
Emergency Medicine Hospital Physicians4.333.92
Nephrology (Acute Dia.) - Hospital Physicians4.333.83
Ophthalmology - Hospital Physicians4.404.00
Rheumatology - Hospital Physicians4.603.80
Family Med - Hospital Physicians
Peds Gastro - Hospital Physicians
xy
x-axis2.91
4.6
Sheet7
Sheet4
Sub AttachLabelsToPoints()
'Dimension variables.
Dim Counter As Integer, ChartName As String, xVals As String
' Disable screen updating while the subroutine is run.
Application.ScreenUpdating = False
'Store the formula for the first series in "xVals".
xVals = ActiveChart.SeriesCollection(1).Formula
'Extract the range for the data from xVals.
xVals = Mid(xVals, InStr(InStr(xVals, ","), xVals, _
Mid(Left(xVals, InStr(xVals, "!") - 1), 9)))
xVals = Left(xVals, InStr(InStr(xVals, "!"), xVals, ",") - 1)
Do While Left(xVals, 1) = ","
xVals = Mid(xVals, 2)
Loop
'Attach a label to each data point in the chart.
For Counter = 1 To Range(xVals).Cells.Count
ActiveChart.SeriesCollection(1).Points(Counter).HasDataLabel = _
True
ActiveChart.SeriesCollection(1).Points(Counter).DataLabel.Text = _
Range(xVals).Cells(Counter, 1).Offset(0, -1).Value
Next Counter
End Sub
Category2016, n=47342017, n=50762018, n=5332YoY Change
Pediatrics - Critcal Care (PICU)3.893.803.19-0.61
Emergency Medicine (ED)3.463.242.96-0.28
Surgery - Transplant (Surgical ICU, 3W)3.613.663.40-0.26
Medicine - Hem/Onc (10E, 10W)3.713.413.24-0.17
Medicine - Hospital Medicine (3SE, 3SW, 5SE)3.143.713.56-0.15
Pediatrics - Hema Oncology (Comer 6)3.593.563.46-0.10
Surgery - Cardiac, Vascular (4E, 4W)3.593.463.490.03
Surgery - General, OHNS, Plastics (3C)3.903.483.540.06
Orthopaedics, Surgery - Urology (8W)3.653.543.600.06
Medicine - Gen Int Med (9E, 9W)3.393.573.640.07
Surgery - Neurosurgery (8N)3.233.263.370.11
Pediatrics - Neonatology (NICU)3.503.623.770.15
Pediatrics - General Peds (Comer 5)3.663.603.820.22
8 East - Neuro0.39
OB & Gynecology (L&D)3.503.063.430.37
Medicine - Cardiology (4C)3.223.193.640.45
2016, n=4734
2017, n=5076
2018, n=5332
2016, n=4734
2017, n=5076
2018, n=5332
Conclusions
Innovation is urgently needed to ensure education is aligned with the advancements in clinical care we need to deliver in the future Bridging leadership is one way to
close this gap Health system innovations can and
should result in improved training
54
PresenterPresentation NotesLearn a conceptual framework for how bridging leadership can promote alignment between education and exceptional clinical careLearn to create educational initiatives to promote alignment; Learn how to create health systems innovation that aligns with needs of trainees
55
https://www.brainyquote.com/quotes/steve_jobs_173474
Build legacy by investing in peopleMultipliers are leaders who: Nurture & attract talent Amplify capabilities of
those around them Invest in people Get twice as much
from people
58
PresenterPresentation NotesMore than 280 physicians and other health professionals have trained at the MacLean Center, many of whom now direct ethics programs in the U.S., Canada and Europe.�
https://www.harpercollins.com/9780061964398/multipliers
Innovating in Education and Patient Care to Reshape the Future: Medical Education 2030 and BeyondObjectivesIt is 2030Slide Number 4iGen Slide Number 6Slide Number 7Slide Number 8Picture of alexa in our house (AI)Slide Number 10Slide Number 11Slide Number 12Homo sapiens digitalisSlide Number 14Slide Number 15Innovations in Medical Care TodaySlide Number 17Slide Number 18Slide Number 19Slide Number 20AI to Warn Clinical Team about a Patient RiskPost-Discharge Physical TherapyHealthcare Teams Today Medical Training NowCurrent State of Medical Training Are we stuck with a �QWERTY keyboard?How Do We Innovate?What kills innovation?Key to Innovation: �Zero Gravity Thinkers Role of Brokers in InnovationDiverse Types of InnovationMarketing Innovation is NecessaryOvercome the Status QuoAligning Innovation in Training & CareBridging Leaders as “Brokers”Bridging Leader to Broker Innovations Between Education & Clinical EnterpriseEngaging Zero Gravity ThinkersSlide Number 38Provide Framework for Sustaining Practice Innovations in Value Market with Right Message & MessengerSkip the Drips: �Inappropriate PPI OrdersPatient List Indicators for Tele /Foley Usage of Telemetry & Foley with FLIPSlide Number 44Innovations Emerged from Patients Slide Number 46Improve Recall of PacketRates Acute Care & Loss to Follow UpSlide Number 49IGNITE�Improving GME-Nursing Interprofessional Team ExperiencesSlide Number 51What does this look like?Teamwork and Communication 2017-2018 YoY Score DifferenceConclusionsSlide Number 55Slide Number 58