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SCHEME OF TEACHING & EXAMINATIONM.B.A Ist SEMESTER Behavioral ScienceSubjectESECTTATotalBehavioral ScienceCode 676113(76)

801010100

Saturday, August 22, 20151COURSE CONTENTSUNIT IUnderstanding Human Behaviour, Conceptual framework for understanding individual behaviour as an input-output system, Biological foundation of Behaviour, The dynamics of people and Organization Comprehensive organizational behaviour model; Determinants of organizational effectiveness; Biographical characteristics of individual behaviour.UNIT IIIndividual dynamics: Theory and application of Personality and Creativity, Attitudes and its components, Values, Emotional IntelligenceUNIT IIIIntrapersonal Processes: Theory and application of Learning, Motivation, Sensationand Perception and Leadership. Inter-personal Process: Analysis of Inter-personal relationships.UNIT IVGroup Dynamics: Importance and Need for group formation, Intra group and Intergroup processes and behaviour, Team building and Development. UNIT VTransactional Analysis: Types and Methods. Types of Conflict, negotiation process and issues; Cooperation and Competition

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Behavior Science is a systematic study of the actions and attitudes that people exhibit within organizations.Stephen P Robins

Behavior Science

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Saturday, August 22, 2015Contributing Disciplines to the OB Field

Saturday, August 22, 2015

Contributing Disciplines to the OB Field (contd)

Saturday, August 22, 2015Contributing Disciplines to the OB Field (contd)

Saturday, August 22, 2015

Contributing Disciplines to the OB Field (contd)

Saturday, August 22, 2015Contributing Disciplines to the OB Field (contd)

Saturday, August 22, 2015Reactions to ChangeRigid andReactiveOpen andResponsive

Saturday, August 22, 201510 An Open Systems View of Organizations and OB

Saturday, August 22, 201511In an open system, an organization takes in resources from its external environment and converts or transforms them into goods and services that are sent back to that environment, where they are bought by customers.

The activities of most organizations can be modeled using the open-systems view.

Consider asking students to apply the open systems model to a companys processes.

The system is said to be open because the organization draws from and interacts with the external environment to secure resources, transform them, and then sell the products created to customers.Learning about Organizational BehaviorLearning ActivityDevelopment of specific skills and abilitiesMastery ofbasic objectiveknowledgeApplication of knowledgeand skillsScienceThe Real WorldYouTheories, Research, ArticlesOrganizational and Work ContextAssessments & ExercisesSaturday, August 22, 201512

Basic BS Model, Stage ISaturday, August 22, 2015The Dependent Variables

xySaturday, August 22, 2015The Dependent Variables (contd)

Saturday, August 22, 2015The Dependent Variables (contd)

Saturday, August 22, 2015The Dependent Variables (contd)

Saturday, August 22, 2015The Dependent Variables (contd)

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The Independent VariablesIndependentVariablesIndividual-Level VariablesOrganizationSystem-LevelVariablesGroup-LevelVariablesSaturday, August 22, 2015 Levels of AnalysisGroup Level

Individual LevelOrganizational LevelSaturday, August 22, 201520Organizational behavior can be examined at 3 levels: organizational, group, and individual.

OB is particularly important to managers.Challenges and Opportunity for OBResponding to GlobalizationManaging Workforce DiversityImproving Quality and ProductivityResponding to the Labor ShortageImproving Customer Service

Saturday, August 22, 2015Challenges and Opportunity for OB (contd)Improving People SkillsEmpowering PeopleCoping with TemporarinessHelping Employees Balance Work/Life ConflictsImproving Ethical Behavior

Saturday, August 22, 2015Individual LevelCauses of Individual BehaviorSaturday, August 22, 2015Physiological Variables Saturday, August 22, 2015Psychological VariablesSaturday, August 22, 2015Examples Psychological VariablesSaturday, August 22, 2015Perception is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.- Stephen RobinsSaturday, August 22, 2015What do you see?What do you see?

What do you see?Saturday, August 22, 2015Is the left center circle bigger?

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What do you see ?Saturday, August 22, 2015PERSONALITYSaturday, August 22, 2015PERSONALITY DETERMINANTSIndividual Personality is the result of heredity and environment and the third factor is recognised to be situation.Saturday, August 22, 2015Personality traitsSixteen Primary Traits1ReservedVsOutgoing2Less intelligentVsMore intelligent3Affected by feelingsVsEmotionally stable4Submissive VsDominant 5SeriousVsHappy-go-lucky6ExpedientVsConscientious7TimidVsVenturesome8Tough mindedVsSensitive9TrustingVsSuspicious10PracticalVsImaginative11ForthrightVsShrewd12Self-assuredVsApprehensive13ConservativeVsExperimenting14Group dependentVsSelf-sufficient15UncontrolledVsControlled16RelaxedVsTensedSaturday, August 22, 2015ATTITUDESAttitudes Evaluative statements or judgments concerning objects, people or events.

Attitude may be favourable or unfavourable concerning objects or events. Attitudes are not the same as values, but the two are interrelated. Saturday, August 22, 2015COMPONENTS OF AN ATTITUDEAttitude has three components and they are

Cognitive Component

Affective Component

Behavioural Component Saturday, August 22, 2015COMPONENTS OF AN ATTITUDECognitive component of an attitude

It is the opinion or belief segment of an attitude

Affective component of an attitude

It is the emotional or feeling segment of an attitude

Behavioural component of an attitude

An intention to behave in a certain way toward someone or somethingSaturday, August 22, 2015VALUES Values Basic convictions that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence.Value System A hierarchy based on ranking of an individuals values in terms of their intensity.Saturday, August 22, 2015Terminal values Desirable end-states of existence; the goals that a person would like to achieve during his or her lifetime.TYPES OF VALUESInstrumental values Preferable modes of behaviour or means of achieving ones terminal values.Saturday, August 22, 2015Terminal and Instrumental Values in Rokeach Value SurveyTerminal ValuesA comfortable life (a prosperous life)An exciting life ( a stimulating, active life)A sense of accomplishment ( lasting contribution)A world of peace ( free of war and conflict)A world of beauty (beauty of nature and the arts)Equality (brotherhood, equal opportunity for all)Family security (taking care of loved ones)Freedom (independence, free choice)Happiness (contentedness)Inner harmony (freedom from inner conflict)Mature love (sexual and spiritual intimacy)National security (protection from attack)Pleasure (an enjoyable, leisurely life)Salvation (saved, eternal life)Self respect (self-esteem)Social recognition (respect, admiration)True friendship (close companionship)Wisdom (a mature understanding of life)Instrumental ValuesAmbitious (hardworking, aspiring)Broad minded (open minded)Capable (competent)Cheerful (lighthearted, joyful)Clean (neat, tidy)Courageous (standing up for your beliefs)Forgiving (willing to pardon others)Helpful (working for the welfare of others)Honest (sincere, truthful)Imaginative (daring, creative)Independent (self-reliant, self-sufficient)Intellectual (intelligent, reflective)Logical (consistent, rational)Loving (affectionate, tender)Obedient (dutiful, respectful)Polite (courteous, well-mannered)Responsible (dependable, reliable)Self-controlled (restrained, self-discipline)Saturday, August 22, 2015Motivation

A process of stimulating the self or subordinates to get into the desired course of action

-Michael JuliusSaturday, August 22, 2015MASLOWS HIERARCHY Self-Actuali-zation NeedsEsteem NeedsBelongingness NeedsPhysiological NeedsAchievementChallenging jobStatus Job titleFriendshipFriends in Work GroupStabilityPension PlanSustenanceSecurity NeedsBase SalarySaturday, August 22, 2015LEADERSHIPSaturday, August 22, 2015The leadership can be defined as the act of making an impact on other in a desired directionSaturday, August 22, 2015Models of organisational behaviourAutocratic ModelThe custodial modelThe supportive modelThe collegial modelThe SOBC (Stimulus, organism, behaviour, consequences) modelSaturday, August 22, 2015The model is based on the assumption that authority is central to results. People must accept the authority of their superiors and obey their instructions. Obedience is the main employee orientation. Obedience on the part of subordinates can be for respect for the knowledge and the authority of the superiors or fear of punishment. Job security, basic needs of a person, survival and growth makes the subordinates to obey.The Autocratic ModelSaturday, August 22, 2015The Custodial ModelThis assumes that the organisational behavior depends upon the economic resources. Employee work for money and desires job security. While money is the main managerial orientation, job security is the main employee orientation. For the basic need of job security employee offer a passive co-operation to the superiors. The management knows better welfare of the people & takes the role of custodian and guardian of the people and their wealth.Saturday, August 22, 2015The Supportive ModelThe model assumes that management is leadership. The management plays the role of a supportive leadership. The employees are performance oriented & need support for their initiative and drive for performance. This encourages participation by the subordinates. The basic need of the employee is the self esteem and recognition. The employees need support, status and recognition for their performance.Saturday, August 22, 2015The Collegial ModelThis model is based on the assumption that generally the employees are self disciplined and they exhibit a responsible behaviour. The main need of the employee is self actualisaton. If this need is satisfied, they show enthusiastic performance. Therefore they must be encouraged for the participation in decision making. Team building on the part of management is must as the team work is main managerial orientation.Saturday, August 22, 2015This model is based on the assumption that every behaviour is caused. What we see are the consequences of the behaviour shown by organism due to stimulus. This model can be diagrammatically shown as follows:Stimulus >Organism >Behaviour > Consequences (cause) (individual) (Actions) (Results)

The Stimulus is the cause that may be overt or covert, physical, social, psychological, technological, environmental etc.The Organism can be individual or a group. They have cognitive mediators with physiological existence.The Consequences are expressed as the results that may be overt or covert. Positive or negative and can have effects on environmental dynamics and applications.SOBC model is based on the very practical philosophy of human behaviour that: every behaviour is caused & follows the Cause-Effect relationship.The SOBC ModelSaturday, August 22, 2015Human behavior is the population of behaviors exhibited by humans and influenced by culture, attitudes ,emotions ,values ethics ,authority, rapport, hypnosis, persuasion, coercion and/or genetics.

Individual Differences at work Reward or kind of Job.Type of compensation planPreference of style of leadershipCapability of bearing job stressExpression to express grievances Personal characteristics

Saturday, August 22, 2015