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Innovative Pharmacy Practice Models David E. Hickman, Pharm. D Director, Ambulatory and Health Plan Pharmacy Service Sutter Health June 28, 2015
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Page 1: Innovative Pharmacy Practice Models

Innovative Pharmacy Practice Models

David E. Hickman, Pharm. D Director, Ambulatory and Health Plan

Pharmacy Service Sutter Health June 28, 2015

Page 2: Innovative Pharmacy Practice Models

Innovative Pharmacy Roles

Focus Pharmacist roles in all settings

What can you do to prepare for these roles

Outline 1.  Sutter Health 2.  Innovative Pharmacy Models – 4 Quads

1.  Background - Current Trends 2.  Emergency Department Models 3.  Discharge Transitional Care Model 4.  Ambulatory Care Models

3.  Pharmacy Optimization 4.  Medical Group Pharmacy Service 5.  Health Plan Pharmacy Services

Page 3: Innovative Pharmacy Practice Models

•  Not-for-profit Integrated Health System •  Provides care for 3 million patients annually •  Integrated Network

–  24 Acute Care Hospitals –  33 Surgical Centers –  5 Medical Foundations

•  Physicians: 5000 •  Non-physician employees: 48,000

–  340 Pharmacists •  SutterSelect Employee Health Plan •  Sutter Health Plus Commercial Health Plan

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Sutter Health System

Page 4: Innovative Pharmacy Practice Models

• Discharge  Med  Rec  

• Assess  Home  Meds  

• Assess  Inpa7ent  Meds  

• Admission  Med  Rec  

Prior  to  Admission  

Hospital  Admission  

Hospital  Discharge  

Post-­‐Discharge  

Innovated Pharmacy Practice Models

Con7nuum  of  Care  

Page 5: Innovative Pharmacy Practice Models

Background

Medication Reconciliation

–  Complicated –  Many workflow processes –  Problems when not properly managed.

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Page 6: Innovative Pharmacy Practice Models

Innovative Pharmacy Practice Models •  Problem: Medication Reconciliation is often a broken process which

contribute to increase admission, readmission and LOS –  Seniors (65-69 yrs) take 14 Rxs/day, 80-85 yrs 18 Rxs/day

•  Up to 80% of patients experienced at least 1 medication discrepancy or error post-discharge

•  9% of patients experienced an adverse event within 3 weeks of hospital discharge, 67% were attributed to medications and 12% of the adverse drug events were preventable

•  Resolution of Post-Discharge Drug-Related Problems (DRPs) Post-discharge Medication Reconciliation –  January 2013 – June 2013 –  DRPs Resolved: 601 (207 patients) –  Average: 2.9 DRPs/patient –  58% of patients had discrepancies between their discharge medication list and what

they were taking –  Estimated 16% of patients would have been readmitted base on physician evaluation** –  33% of patients were taking more medications than were prescribed

Page 7: Innovative Pharmacy Practice Models

Pharmacist Based Programs Across the Continuum - External

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Page 8: Innovative Pharmacy Practice Models

Innovative Pharmacy Practice Models

•  Hospital practice and primary care is being redesigned. •  There is increasing demand for pharmacists to

participate in the multi-disciplinary patient care teams across the continuum.

•  Within Sutter, care models are being designed with varying patient selection, pharmacist roles, accountabilities, performance metrics, documentation methods, and evaluation methodologies.

•  There is strong need to identify best and common pharmacy practice in team based care in all setting to meet the needs of our patients and providers

Page 9: Innovative Pharmacy Practice Models

Innovative Pharmacy Practice Models

•  Inventory of models across the system •  Identify best practices related to patient selection,

pharmacist role and integration into team-based care, documentation, measurement and metrics of pharmacists work

•  Provide appropriate pharmacist practice models recommendation and drive to a common practice across all sites

•  Integrate work with evolving Care Coordination and Primary Care Redesign strategies

Page 10: Innovative Pharmacy Practice Models

• Discharge  Med  Rec  

• Assess  Home  Meds  

• Assess  Inpa7ent  Meds  

• Admission  Med  Rec  

Prior  to  Admission  

Hospital  Admission  

Hospital  Discharge  

Post-­‐Discharge  

Innovated Pharmacy Practice Models

Con7nuum  of  Care  

Page 11: Innovative Pharmacy Practice Models

Emergency Department

RN’s  &  MD’s  

• Nurses  and  Physicians  find  it  difficult  to  find  7me  to  have  in  depth  pa7ent  interviews  about  current  medica7ons  

• Medica7on  Reconcilia7on  is  a  Joint  Commission  requirement  

Literature  

• American  Society  of  Health  System  Pharmacists  (ASHP)  Survey  •  2006    3.4%    of  hospitals  had  pharmacists  in  the  ED  •  2008    6.8%  •  2013    16.4%  

Literature  

• MEDMARX  data  (9/04-­‐7/05)    •  2,022  med  reconcilia7on  errors  •  66%  occurred  when  the  pa7ent  transferred  to  another  level  of  care  •  Primary  cause:  performance  deficit  

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Page 12: Innovative Pharmacy Practice Models

Emergency Department

Literature  

• In  2014  Shane  et  al  at  Cedar’s  Sinai  found:  • 54-­‐86%  of  pa7ents  had  discrepancies  in  medica7ons  on  admission  (3.3/pa7ent)  • Reported  rate  of  inpa7ent  medica7on  errors  range  from  45-­‐76%  due  to  inaccuracies  • Adding  a  pharmacist  to  the  care  team  reduced  med  history  errors  by  81%  

Literature  Costs  

• Aldridge  et  al  es7mated  a  cost  avoidance  of  $845,592  from  668  interven7ons  made  by  ED  pharmacists  over  a  6  month  period.  

Pharmacists  

• Pharmacists  in  the  Emergency  Department:  • Improve  medica7on  safety  • Improve  pa7ent  outcomes  • Reduce  costs  • Improve  pa7ent  sa7sfac7on    

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Page 13: Innovative Pharmacy Practice Models

Rothschild et al Found 7.8 med errors/100 patients and 84%

were significant or serious

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0.0%   5.0%   10.0%   15.0%   20.0%   25.0%   30.0%   35.0%   40.0%   45.0%   50.0%  

Insignificant  /  Non  determinable  

Significant  

Serious  

Poten7ally  life  threatening  

Severity  of  ED  Medica1on  Errors  Recovered  by  ED  Pharmacists  (n=505)  

Page 14: Innovative Pharmacy Practice Models

The Mills-Peninsula Solution

Begin  an  Emergency  Department  pharmacy  consulta7ve  service  primarily  focused  on  reducing  medica7on  errors  • Cost:  2.8  Produc7ve  FTE’s  

Provide  med  reconcilia7on  on  all  admibed  pa7ents  from  7am  –  11pm,  seven  days/week    Provide  pharmacist  consulta7ve  services  

   

Benefits:  • Increased  availability  of  pharmacist  consulta7on  to  clinicians  and  pa7ents  

• Decreased  med  errors  • Increased  pa7ent  sa7sfac7on  

• Decrease  in  adverse  events  • Increased  pa7ent  safety  

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Page 15: Innovative Pharmacy Practice Models

Sutter System Emergency Department Pharmacy Programs

Sutter Affiliate Comments

California Pacific Medical Center � In 2012, CPMC had 64,993 (adult) and 16,020 (pediatric) ED visits. � The primary focus of the pharmacist is on the EHR verification queue and throughput of the ED. � The pharmacist also attends codes and trouble shoots, including periodic medication reconciliation, though that is not their primary responsibility. � Hours of coverage is 1200-2230 seven days a week in one of CPMC’s busiest EDs.

Sutter Medical Center, Sacramento � 721 bed hospital � The funding of the position was based on medication reconciliation data indicating substantial cost savings when a pharmacist did med reconciliation as opposed to someone else. � Once the program started, it was validated that with pharmacist-based medication reconciliation, patients cost an average of $1000 per stay less than when someone else (most often the MD) did the med reconciliation. � Hours of coverage when fully staffed are 0900-0230 Monday to Friday and 1600- 0230 on weekends.

Sutter Tracy Community Hospital � 82 bed hospital � The pharmacist is in the ED areas for about 6-8 hours to focus on admission & discharge medication reconciliation, code blue/sepsis support, drug information. � The pharmacist also assists/ liaises with the Surgery and Diagnostic Imaging departments. � The 10-hour Transitional Care Pharmacist shift is from 1100-2130.

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Page 16: Innovative Pharmacy Practice Models

• Discharge  Med  Rec  

• Assess  Home  Meds  

• Assess  Inpa7ent  Meds  

• Admission  Med  Rec  

Prior  to  Admission  

Hospital  Admission  

Hospital  Discharge  

Post-­‐Discharge  

Innovated Pharmacy Practice Models

Con7nuum  of  Care  

Page 17: Innovative Pharmacy Practice Models

East Bay Criteria Med Rec - Admission

Complete med recon within 12 hours of admission for high risk patients: •  Has a Admitting Diagnosis of Pneumonia, CHF,

COPD •  Physician request or patient on 7-plus medications •  Is on a high risk medications High  Risk  Medica1ons   Examples  

An1coagulants     Warfarin  (Coumadin),  rivaroxaban  (Xarelto),  dabigatran  (Pradaxa),  etc  

An1epilep1cs    

   

Phenytoin,  lamotrigine,  leve7racetam,  carbamazepine,  valproic  acid,  oxcarbazepine,  

phenobarbital,  topiramate,  etc  

An1neoplas1cs     Ima7nib  (Gleevec),  erlo7nib  (Tarceva),  methotrexate,  etc  

Transplant    

 medica1ons    

   

Mycophenolate  (Cellcept,  Myfor7c),  cyclosporine  (Sandimmune),  sirolimus  (Rapamune),  

azathioprine  (Imuran),  tacrolimus  (Protopic),  etc  

An1diabe1cs      Insulin,  meiormin,  glyburide,  glipizide,  glimipride,  pioglitazone,  acarbose,  etc.  

An1microbials   Cephalexin,  clindamycin,  Septra,  HIV-­‐medica7ons,  etc.    

Page 18: Innovative Pharmacy Practice Models

•  100 charts reviewed including: –  DRGs with potential pharmacy intervention –  LOS >1 and <5 day above GMLOS

•  10 potential LOS related Rx interventions Identified (10%)

Opportunities

DRG  Type   #  of  Cases  

Problem   Poten1al    Rx  Interven1on  

Poten1al  LOS  Savings  

DIABETES   4   1.  Discharge  delayed  due  to  insulin  management  2.  Discharge  delayed  due  to  pain  management  3.  Discharge  delayed  due  to  insulin  med  error  4.  Discharge  delayed  due  to  abx  and  MD  f/u  

•  Post  discharge  dz  mgmt  &  monitoring  by  Rx  •  Rx  collabora7on  with  RN  and  MD  for  inhouse  

med  management  •  IV  to  PO  switch  

6  

PULM  EMB   3   Discharge  held  due  to  high  cost  med   Rx  early  start  on  prior  auth  process   4  

CELLULITIS   1   Post  I&D  pa7ent  con7nued  on  IV  abx   IV  to  PO  switch     1  

RESP  INF   1   Discharge  delayed  due  to  monitoring   Post-­‐discharge  monitoring  by  Rx   1  

UTI   1   Discharge  delayed  due  to  IV  an7bio7c  therapy   Change  to  PO   3  

Page 19: Innovative Pharmacy Practice Models

Discharge Med Recon

Pharmacy will provide following services for high-risk patients: •  Discharge counseling •  48 hour post discharge phone call and enroll in Disease

Management Clinic if appropriate

Low  risk   Medium  risk   High  risk  

90  day  readmissions   0   1   2  or  more  

Medica7ons   0-­‐4   5-­‐14    15  or  more  w/  good  compliance  

15  or  more  New  high  cost  or  difficult  to  obtain  meds  

Comorbidi7es   0-­‐2  (stable,  chronic)   3-­‐4  (stable,  chronic)    

New  diagnosis,  exacerba7on,  or  uncontrolled  CHF,  DM,  COPD,  PNA,  an7coag  

Disposi7on   Self  or  24  hr  help   With  assistance   Alone  without  help  SNF  

Insurance   3rd  party  insurance   Medicare/  MediCal/  County  insurance  

No  insurance  

Time  Spent  on  Interven7on  

10  min   15-­‐20  min   45-­‐60  min  

Page 20: Innovative Pharmacy Practice Models

Projected Return on Investment HF   PNA   COPD  

#  pts   230   143   168  #  readmission   30   19   27  Cost  per  readmission  

$6,600   $6,600   $6,600  

Calc  for  #  of  preventable  readmission  

8  preventable  X  4d  X  $1650/d=    

3  preventable  X    4d  X  $1650/d=    

7  preventable  X  4d  X  $1650/d=    

Total  Cost  Savings  Opportunity  by  DRG  

$52,800   $19,800   $46,200    

Page 21: Innovative Pharmacy Practice Models

Study  Primary  End  Points  Length  of  Stay  

             Control            Interven7on              P  Value  

Mean  LOS  (95%CI)   3.63  (3.45,3.81)      3.84(3.59,4.08)                      -­‐  

Adj  LOS  (95%CI)   3.89  (3.73,4.05)      2.72(2.37,  3.06)                      -­‐  

Adj  Mean  Diff  (95%  CI)                      -­‐1.19  (-­‐1.59,  -­‐0.80)                <0.001  

i:The  mean  length  of  stay  arer  adjustment  for  age,  race,  insurer,  service,  discharge  disposi7on,  condi7ons,  severity  of  illness,  and  prior  hospitaliza7ons. ii:The  difference  in  mean  length  of  stay  arer  adjustment  for  age,  race,  insurer,  service,  discharge  disposi7on,  condi7ons,  severity  of  illness,  and  prior  hospitaliza7ons.  

 Outcomes  Impact  

Page 22: Innovative Pharmacy Practice Models

Reduction in Med Error Rate

0  

10  

20  

30  

40  

50  

60  

70  

80  

T-­‐6   T-­‐5   T-­‐4   T-­‐3   T-­‐2   T-­‐1   T   T+1   T+2   T+3   T+4   T+5  

%  M

ed  Rec  Error  

Time  (Week)  

Summit  

Eden  

TOC  Pharmacist  conduct  admission  med  rec  for  HF  pa7ents  

Page 23: Innovative Pharmacy Practice Models

• Discharge  Med  Rec  

• Assess  Home  Meds  

• Assess  Inpa7ent  Meds  

• Admission  Med  Rec  

Prior  to  Admission  

Hospital  Admission  

Hospital  Discharge  

Post-­‐Discharge  

Innovated Pharmacy Practice Models

Con7nuum  of  Care  

Page 24: Innovative Pharmacy Practice Models

Population Health Management Pharmacy - Ambulatory

Several models have been developed and continue to transition and grow

Trend –  increasing the use of pharmacist in direct patient care –  primary areas of engagement are transition of care and

high risk patients working in team based care –  PCMH models moving to TOC and higher number of

physicians Documentation and measurement of pharmacist work is lacking

making recommendations of model to new sites difficult Identify best practices related to patient selection, pharmacist

role and integration into team-based care, documentation, measurement and metrics of pharmacists work

Page 25: Innovative Pharmacy Practice Models

PCMH - SMF A published abstract performed in the Sac Sierra Region demonstrated that patients in the clinical pharmacist-led

Medication management Program (MMP) program within a Patient Centered Medical Home (PCMH) showed decreased rates of

hospitalizations relative to patients in the PCMH alone (IRR 0.48) or those receiving usual care (IRR 0.40) (P= 0.0003).(3)

•  MD referral and consults – majority >3 chronic conditions, >8 medications, complex medication regimens

•  Our Pharmacy Outcomes team utilized a grant from ASHP to evaluate the impact of a clinical pharmacist-led medication management program (MMP) within a patient-centered medical home (PCMH) at Sutter Davis. We retrospectively identified patients in Sutter Health’s electronic health records (EHR) between November 2011 and June 2013, receiving (1) usual-care at a non-PCMH site (Usual-care cohort); (2) care at the PCMH site but not the MMP (PCMH cohort); and (3) care at the PCMH site and the MMP (MMP cohort).

•  RESULTS: Medication Management Patients under the care of a pharmacist had a significantly higher incidence of ambulatory-care visits relative to PMCH patients but a lower incidence of hospitalizations. When compared to usual-care patients, MMP patients had similar rates of ambulatory-care visits but significantly lower rates of both hospitalizations and emergency department visits. No differences in health-resource utilization were observed between the PCMH and Usual-care cohorts.

•  CONCLUSIONS: Despite an increase in ambulatory-care visits, patients in the MPP program within a PCMH showed improved rates of hospitalizations relative to patients in the PCMH alone or those receiving usual-care. A clinical pharmacist embedded within a PCMH may facilitate the management of complex, high-risk patients in an ambulatory

•  Pharmacist ratio to primary care panel size: 1 to 16,000 to 24,000

Page 26: Innovative Pharmacy Practice Models

SCCP - SSR •  Pharmacist embedded in Care Management Team

•  Patient Population – TOC, MD referral, High Risk Patients

•  Pharmacist are referred TOC patients that meet certain “high risk” pharmacy criteria by CM –  Medicare (high risk) – UHC MA, HN Seniority Plus –  ≥ 2 admissions/year –  ≥ 3 Chronic Conditions (examples)

•  Dementia, Heart Failure, COPD, Diabetes, Cancer –  Polypharmacy ≥ 7 medications

•  High risk patients are identified and pharmacists consult for Med Rec, complex medication review and advanced medication management

•  Physicians can also refer patients at their discretion for pharmacy consultation

•  Pharmacist ratio to high risk patient 1:250

•  No outcome measurement to date - high percentage of identified high risk patient receive med rec and MTM by pharmacist

Page 27: Innovative Pharmacy Practice Models

PCMH - SEBMF Pharmacist Activities •  Primary MD referral – no strict criteria

•  Chronic DM – DM, HTN, HLD, CHF, Asthma, COPD, Mental Health, Pain Management

•  Anticoag (bridging, new starts) – 600 patients

•  TOC – ER, hospital discharge –  CM reviews hospital d/c send to Rx –  LVN review ER d/c – Rx reviews chart

•  Provider Consults

•  Outcomes – not studied to date

Page 28: Innovative Pharmacy Practice Models

PAMF – Primary Care Pharmacist Activities

•  Anticoagulation

•  Physician Referral –  Post discharge med rec –  Complex Med Rec –  Medication Therapy Management –  Chronic Pain Management –  Miscellaneous Clinical Disease Management

•  Cardiology – CHF program clinic support (San Carlos)

•  Drug information /medication dosing

•  Limited metrics or outcomes reported (organically developed)

Page 29: Innovative Pharmacy Practice Models

Additional Programs Within Sutter Health •  PAMF – Champions Program

•  SGMF/CVR – Compass Program –  Modeled after STCH program

•  SPMF – PCMH pharmacist –  > 70% with > 4 Chronic conditions, most common are

HTN, DM, Anticoag, MH, HLD, Asthma/COPD –  60-65% > 9 meds; 80-90% > 5 meds –  Majority telephonic; 30-35% office visit

•  PAMF - anticoagulation

Page 30: Innovative Pharmacy Practice Models

Disease Management Clinical Outcomes

•  Hospitaliza1on  avoidance  –  May  –  August  2014:  61  days  avoided  –  Average  >15  days/  month  –  Avoid  >180  days/  year  

•  Overall  30-­‐day  readmission  Rate  (Aug  2014  YTD)  •  Pharmacy  Clinic    •  7%  (5*  of  71)  

•  CHF  30-­‐day  readmission  Rate  (Aug  2014  YTD)  •  STCH  Overall  18%  (14  of  78)  •  Pharmacy  Clinic  3%  (1  of  32)  

Page 31: Innovative Pharmacy Practice Models

Innovative Pharmacy Practice Models Recommendations 1.  Pharmacy engaged at each intervention point – 4 Quads

2.  Pharmacy Extenders (pharmacy residents, students and technicians)

3.  Multi-disciplinary team

4.  Focus on population and activities a)  Patient population for pharmacy work must be defined through strict

criteria, but also allow for limited provider or patient referral b)  Pharmacy activities should be clearly defined, focusing on med rec,

complex medication management, access to medications and education

5.  Documentation and measurement system need to be defined and implemented

6.  Metrics: TCC - must include readmission and utilization of health care resources. Additional metrics should be outcome based and related to specific pharmacist/pharmacy activities

7.  Pharmacist ratio to high risk patients 1/250 to 1/500

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Enterprise Approach for Managing Medication Use and

Implementing Standard Pharmacy Processes and Systems

Sutter Health Pharmacy Optimization Team (SPOT)

1.  Mechanisms for screening and surveillance of medication use across the system

2.  Identify opportunities that improve quality and cost of medication use

3.  Design and deploy system-wide strategies

4.  Measure and report performance

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2015 SPOT Strategic Priorities

Safety & Quality Affordability Initiative & System Compliance

34  

INNOVATION   VALUE  

An1bio1c  stewardship  program   Implement  standard  strategies  to  improve  use  of  an7bio7cs  at  all  Suber  hospitals.  

Founda1on  Formulary   Implement  standard  formulary  and  formulary  management  process  across  all  Medical  Founda7on  

Rheumatoid  Arthri1s  Management   Evalua7on  of  current  prac7ce,  establish  goals  of  use  of  non-­‐biologic  treatment  prior  to  use  of  biologics  

ESA  Guidelines   Establish  standard  of  care  for  dosing  and  monitoring  of    Aranesp,  Epogen®  and  Procrit®.  

Transi1ons  of  Care  Complete  survey  of  pharmacy  and  pharmacist  services  related  to  transi7on  of  care  to  iden7fy  and  share  best  prac7ces  

Page 35: Innovative Pharmacy Practice Models

2015 SPOT Strategic Priorities

35  

Safety & Quality Affordability Initiative & System Compliance

INNOVATION   VALUE  

An1-­‐eme1cs  Implement  system-­‐wide  protocol  that  u7lizes  equivalent,  lower  cost  therapy.  

Viscosupplements  Establish  clinical  criteria  for  use  and  define  preferred  products  

IV  Acetaminophen  Establish  clinical  use  criteria,  implement  “systems”  to  support  appropriate  clinical  use,  measure  and  monitor  

IVIG  Maximize  the  use  of  preferred  products  at  infusion  centers  

Colony  s1mula1ng  factors  Op7mize  the  price  and  u7liza7on  mix  of  Granix®,  Neulasta®,  and  Neupogen®  across  the  system  

Generic  prescribing  Create  process  for  iden7fying  and  maximizing  generic  equivalents  for  prescribers  and  purchasers.    

Page 36: Innovative Pharmacy Practice Models

Safety & Quality Affordability Initiative & System Compliance

2015 SPOT Strategic Priorities

36  

INNOVATION   VALUE  

340B  program  Advance  340B  program  into  retail  pharmacies  and  evaluate  regional  340B  opportuni7es  

Price  benchmarking   Improve  contract  performance  and  leverage  economics  of  scale.    

Vendor  Consolida1on  -­‐  Specialty  Consolidate  purchasing  of  Specialty  pharmaceu7cals  to  maximize  price  discounts  and  increase  service  levels  

Vendor  Consolida1on  –  Oncology   Complete  RFP  or  vendor  renego7a7on  for  Founda7on  based  oncology  products  

Page 37: Innovative Pharmacy Practice Models

Opportunities Phase  I  –  Evalua1on   Phase  II  –  Development   Phase  III  -­‐  Implementa1on  

37  

IVIG  -­‐  U7liza7on  

Medica7on  Safety  

Medica7on  Reconcilia7on  

Oncology  –  High  Cost  

Retail  pharmacy  strategy  

Centralized  pharmacy  services  

CSF  Neulasta,  biosimilars  

Maximize  hospital  use  of  new  generic  products  

 Prolia    

340B  Regional  Opportuni7es  

Price  Audi7ng  

Vendor  Consolida7on  -­‐  Oncology  

Oncology  –  Xgeva,  Yervoy  

Transi7ons  of  Care  

Hepa77s  C  

An7microbial  stewardship  program    

Aloxi  to  ondansetron  

Viscosupplements  

IV  Acetaminophen  

IVIG  -­‐  product  

Erythropoie7n  s7mula7ng  agents    

Preferred  biologics  for  rheumatoid  arthri7s    

Founda7on  Formulary  

340B  retail  pharmacy  contracts  

Generic  Prescribing  -­‐  OP  

Vendor  Consolida7on  Specialty  

SAFETY  &  QUALITY  

AFFORDABILITY  

INITATIVE  &  SYSTEM  COMPLIANCE  

Page 38: Innovative Pharmacy Practice Models

Pharmacy Savings Achieved

2014 Savings 2015Est. Savings

Central Valley $551,799 $807,778

East Bay $1,272,184 $929,850

Freestanding $29,224 $313,077

Peninsula Coastal $641,961 $551,425

Sacramento Sierra $3,158,082 $2.354,694

West Bay $571,756 $777,590

Total $6.2M $5.734M

38   Source:  Suber  Health  Supply  Chain  Pharmacy  Dashboard,  2012  to  2013  and  Suber  Health  SPOT  plan,  2014  

Page 39: Innovative Pharmacy Practice Models

Critical Success Factors

•  Executive sponsorship and support of system strategies

•  Physician engagement

•  Standardized reporting capabilities

•  Redesigned pharmacy structure and coordination

39  

Our  goal  is  value  driven  transforma1on  of  the  pa1ent  care  experience  across  Su_er  Health  with  a  relentless  focus  on  

quality,  safety,  and  pa1ent-­‐centeredness.  

Page 40: Innovative Pharmacy Practice Models

Implementation

1.  Maximize coordination of development within pharmacy and physician communities

2.  Create structure and accountability for implementation across all affiliates

3.  Publicize and market strategy across system

4.  Establish metrics and routine monitoring of each program

Page 41: Innovative Pharmacy Practice Models

Medication Management Programs Vaccine Management •  Establishment and maintenance of system-wide vaccine formulary

−  Savings on vaccine costs of $4-5 million annually −  98% plus compliance

•  Review new clinical information

•  Monitor recommendations from Advisory Committee on Immunization Practices (ACIP)

•  Assist with recommendations to maintain contract compliance with preferred vaccine manufacturers and vendors.

•  Partner with clinicians to provide system recommendations for adoption

•  Vaccine shortage management

•  Chair the System Vaccine Advisory Team

•  Coordinate and communicate system changes.

Page 42: Innovative Pharmacy Practice Models

Background - Antiemetics •  Cost-of-care pressure:

–  Rising costs of cancer care –  Sutter accused of being “too expensive”

•  Search for therapy optimization •  Focus on 5-HT3A drugs used for CINV

–  High cost & high volume of Aloxi –  NCCN preferred status –  Created a hybrid-dose model for ondansetron (HDO)

•  Dilemma: TCC vs. revenue –  Aloxi profit vs. ondansetron profit –  ROI

42  

Page 43: Innovative Pharmacy Practice Models

PDSA •  Plan: Discussed 5-HT3 RA pharmacokinetics & dosing

models with PAMF •  Do: Switch to HDO across PAMF •  Study:

–  Retrospective Analysis (882 patients; 1,184 regimens) –  Outcomes –  Poster presentation

•  Adjust: –  Modify PO dose to minimize constipation –  Maximize the use of dexamethasone

Page 44: Innovative Pharmacy Practice Models

System-Wide Adoption

•  Sutter Pharmacy Optimization Team (SPOT) –  Addition of project to dashboard –  Presentation to Oncology SME Committee –  Presentation to each affiliate oncology group –  Measurement and reporting (monthly)

•  Build into Beacon •  Savings in first year ~$1M (not including PAMF) •  PAMF savings to date $2.4M (as of Oct, 2014)

44  

Page 45: Innovative Pharmacy Practice Models

PAMF HDO Implementation Sept 2010

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

2010

-1

2010

-3

2010

-5

2010

-7

2010

-9

2010

-11

2011

-1

2011

-3

2011

-5

2011

-7

2011

-9

2011

-11

2012

-1

2012

-3

2012

-5

2012

-7

2012

-9

2012

-11

2013

-1

2013

-3

2013

-5

2013

-7

2013

-9

Peninsula Coastal

Peninsula Coastal - Aloxi Monthly Purchase

Cost of Monthly Purchases

Baseline: January 2010 to June 2010 ($62,826)

Goal: 25% of Baseline ($15,707)

Linear ( Goal: 25% of Baseline ($15,707))

Savings to September, 2014: ~$2.36M

PAMF  originally  implemented  HDO  September,  2010  and  has  set  the  benchmark  for  the  other  regions.    

Page 46: Innovative Pharmacy Practice Models

SGMF Performance

$8,223

$5,127

$7,177

$5,260

$8,613

$4,145

$3,108

$8,289

$0

$6,282

$1,106

$0 $0$467

$0-­‐$467

$375$0 $0 $0

-­‐$4,000

-­‐$2,000

$0

$2,000

$4,000

$6,000

$8,000

$10,000

2013-­‐01 2013-­‐02 2013-­‐03 2013-­‐04 2013-­‐05 2013-­‐06 2013-­‐07 2013-­‐08 2013-­‐09 2013-­‐10 2013-­‐11 2013-­‐12 2014-­‐01 2014-­‐02 2014-­‐03 2014-­‐04 2014-­‐05 2014-­‐06 2014-­‐07 2014-­‐08

Central  Valley

Central  Valley

Cost  of  Monthly  Purchases Baseline  (April  2013  through  September  2013):  $5,883 Goal:  25%  of  Baseline:  $1,471 Linear  (  Cost  of  Monthly  Purchases)

Aloxi  Spend

Page 47: Innovative Pharmacy Practice Models

Sutter General Performance

$33,527

$25,730

$33,527

$29,902$32,263

$29,902 $30,432

$48,784

$43,800

$48,674

$19,916

$11,065

$17,703

$13,278

$10,099

$3,215$4,287 $4,555

$804

$3,688

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

2013-­‐012013-­‐022013-­‐032013-­‐042013-­‐052013-­‐062013-­‐072013-­‐082013-­‐092013-­‐102013-­‐112013-­‐122014-­‐012014-­‐022014-­‐032014-­‐042014-­‐052014-­‐062014-­‐072014-­‐08

Sutter  General  Hospital

Sutter  General  Hospital

Total Linear  (Total)

Aloxi  Spend

Page 48: Innovative Pharmacy Practice Models

Rheumatoid Arthritis -Target

•  Maximize the quality of treatment for RA patients and improve patient outcomes.

•  Reduce variation across the system utilizing a treatment guideline that begins with maximizing oral non-biologic DMARD (double or triple) therapy and encourages a step wise treatment approach with use of preferred biologic DMARD (bDMARD) 2nd or 3rd line agents.

48  

2012  Update  of  the  2008  American  College  of  Rheumatology  Recommenda7ons  for  the  Use  of  Disease-­‐Modifying  An7rheuma7c  Drugs  and  Biologic  Agents  for  the  Treatment  of  Rheumatoid  Arthri7s.  Arthri7s  Care  and  Research,  2012;64:625-­‐639  EULAR Recommendations for the Management of Rheumatoid Arthritis with Synthetic and Biological Disease-Modifying Antirheumatic drugs: 2013 update. Ann Rheum Dis 2014;73:492-509

 

Page 49: Innovative Pharmacy Practice Models

12.14%

6.38%

50.05%

59.58%

0%

10%

20%

30%

40%

50%

60%

70%

80%

7/1/12-­‐6/30/14(N=1079)

7/1/14-­‐12/31/14(N=94)

System  -­‐ New  Biologic  TreatmentPrior  Non-­‐Biologic  Trends

0  Prior  Non-­‐Biologic  Baseline 2+  Prior  Non-­‐Biologic  Baseline0  Prior  Non-­‐Biologic  Goal 2+  Prior  Non-­‐Biologic  Goal0  Prior  Non-­‐Biologic  Actual 2+  Prior  Non-­‐Biologic  Actual0  Prior  Non-­‐Biologic  Trend 2+  Prior  Non-­‐Biologic  Trend

Page 50: Innovative Pharmacy Practice Models

50  

Page 51: Innovative Pharmacy Practice Models

Medical Group Pharmacy Team

Foundation Pharmaceutical Management •  Foundation Pharmacy Spend and Analysis

•  Foundation Formulary Management –  P&T or equivalent clinical committee –  Development and ongoing management of formulary –  Clinical evaluation of medications and med use

•  Medication Use and Management Programs (examples include: vaccines, anti-emetics, oncology, RA)

•  Medication Utilization Management –  Development and utilization of best practice –  Integrated process with existing systems

Page 52: Innovative Pharmacy Practice Models

CID Ambulatory Team Pharmacy PMPM management •  Pharmacy PMPM reporting and analysis

•  Medication Use and Management Programs

•  Pharmacy Claims Database Management

•  Generic Prescribing Program

•  Variation Reduction Programs and clinical pharmacy support for SMN VR team

Page 53: Innovative Pharmacy Practice Models

CID Ambulatory Team Generic Prescribing Program

•  Promote cost-effective prescribing and increased quality of care through affordability and improved medication adherence.

•  Increase Generic Prescribing Rates (GPR) system-wide in the focus therapeutic classes and Overall (based on IHA P4P metrics).

- Antihyperlipidemics, nasal steroids, PPIs, antidepressants, Cardiovascular & HTN (ARB focus), anxiety/sleep aids (non-benzodiazepine focus) and diabetes.

- Antimigraines will be a new testing measure for 2014

Page 54: Innovative Pharmacy Practice Models

CID Ambulatory Team Generic Reports (quarterly)

•  System Analysis/Reports - SMN Report - Cost by GPI Report - PMPM/RxPMPY reports

•  Medical Group Analysis - Rolling-12; 3-Month Reports - Sutter Health Top 50 Drugs by Volume; Top 50 Drugs by Cost - PMPM/RxPMPY reports

•  Individual Provider reports - Generic Prescribing Reports; High Copay Reports -  Internal benchmarking reports (distribution based on Medical

Director request)

Health plan savings (annualized): •  ~$62 million since inception (2008)

Page 55: Innovative Pharmacy Practice Models

Sutter Medical Network Dashboard Results

+  

-­‐  

Source:  Suber  Health  Commercial  HMO  Rx  Claims  Database  (P4P  Measure)  ±  Rolling  12-­‐Month  measurement  *  Not  adjusted  for  BTMG      

85.62%  83.81%   83.60%   83.55%   83.05%   82.97%   82.86%   82.39%   81.82%  

79.98%  

60%  

70%  

80%  

90%  

100%  2Q14  SMN  Generic  Prescribing  Rates    -­‐  Overall  

Measurement  ±  

Q313   Q413   Q114   Q214   P75  (82.90%)     2014  Goal  =  P90  (84.54%)  

Be_er  

Page 56: Innovative Pharmacy Practice Models

56  

Page 57: Innovative Pharmacy Practice Models

Innovative Pharmacy Roles – Health Plan

Sutter Health

•  Sutter Select •  Self Insured Plan •  100,000 lives

•  Sutter Health Plan – Sutter Health Plus •  Commercial Plan •  Expanding

•  All regions •  All types of plans •  Medicare Advantage

Page 58: Innovative Pharmacy Practice Models

Innovative Pharmacy Roles – Health Plan

Sutter Select

•  ERISA Self-funded Health plan •  100,000 lives – Sutter employees and dependents •  $500M budget •  $82M pharmacy budget (16%)

Page 59: Innovative Pharmacy Practice Models

Innovative Pharmacy Roles – Health Plan

Sutter Health Plan – Sutter Health Plus •  New Commercial Plan – started January 2014 •  Expanding

•  All regions •  All types of plans – PPO, Small Group Exchange •  Medicare Advantage

Page 60: Innovative Pharmacy Practice Models

Innovative Pharmacy Roles – Health Plan

Pharmacist Role

•  PBM Oversight •  Pharmacy Benefit Management Implementation •  Pharmacy Spend Analysis •  Quality Programs •  Retail Pharmacy Network •  Mail Order Pharmacy •  Specialty Pharmacy •  Member Services •  Provider Services •  Data analysis and reporting

Page 61: Innovative Pharmacy Practice Models

61  


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