Installing the 9350e & HHC (H d i h H d C l) … · (H d i h H d C l) (Headswitch Headset Control)...

Installing the 9350e & HHC (H d i h H d C l) (Headswitch Headset Control)

for use with Cisco Phones

Ph & PC U d El t i H k it h C bilitPhone & PC Use and Electronic Hookswitch Capability*Soft phone instructions for Windows users are the

later portion of the instructions

GN Netcom. All Rights Reserved.

Click to Begin

Step 1

Unpack the package contents to prepare for installation.


If you need assistance call 1-800-964-6444 Monday – Friday 8am-8pm EST

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Step 2

Remove the cover from the headset base.



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Connect one end of the provided straight connection cable to

Step 3

Connect one end of the provided straight connection cable to the Cisco telephone base in the headset port and the other

to the headset base in the full telephone port.

Straight Connection Cable Telephone Port Headset Port



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Connect the provided USB cable to the headset base in

Step 4

pthe USB port. Do not connect to the PC at this time.

USB Cable USB Port



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Connect the provided AC power adapter to the headset

Step 5

p p pbase in the AC power adapter port. Do not connect to an electrical outlet at this time.

AC Adapter AC Power Adapter Port

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Connect one end of the Jabra HHC Adapter to the headset base in the AUX port and the other to the

Step 6

headset base in the AUX port, and the other to the Cisco telephone base in the AUX port.

HHC Cord AUX Port AUX Port on PhoneHHC Cord AUX Port AUX Port on Phone

Enlarge PictureEnlarge Picture



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Connect the headset microphone to the speaker A blue

Step 7

Connect the headset microphone to the speaker. A blue light will flash briefly when attached.

Microphone and batteryMicrophone and battery

1. 2. 3. 4.



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Attach your wearing style of choice to the speaker

Step 8

Attach your wearing style of choice to the speaker

Click hyperlinks below to see wearing styles attached to the speaker

Headband Behind the Neck Earhook



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Dock the headset on the headset base The contacts

Step 9

Dock the headset on the headset base. The contacts under the headset speaker should rest on the contacts on the base.

Fully Docked Underside of Headset Base



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Connect the AC power adapter to a working electrical

Step 10

Connect the AC power adapter to a working electrical outlet. Green and blue lights should appear on the front of the headset base.



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Step 11

Please contact the OIT Helpdesk at 684-2243 and ask to have the Wireless Headset Hookswitch feature enabled on your the Wireless Headset Hookswitch feature enabled on your Cisco phone.



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Step 12

Adjust the EHS setting on the headset base to DHSG.

1 U th i ht t hi hli ht th DHSG ti1. Use the right arrow to highlight the DHSG option.

2. Press the up and down arrow to scroll through the settings.

3. Use the OK button to lock in the DHSG with an asterisk.

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4. Adjust the compatibility setting from A to B.4. Adjust the compatibility setting from A to B.

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Take the headset out of the base and put it on your

Step 13

p yhead to hear dial tone. Adjust the volume of the dial tone on the headset by moving the switch up and down.

b. Adjust Volume a. Take headset out of base



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Place a test call to someone you trust Ensure the

Step 14

Place a test call to someone you trust. Ensure the microphone is pointing toward your mouth



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Ask them to listen to your voice. The volume of your voice can be increased or decreased on the LCD screen in the headset base. Use the up arrow to decrease

d th d t i th l f i

Step 15

and the down arrow to increase the volume of your voice.

When the volume is appropriate, press OK to lock in the setting with an pp p , p gasterisk.

Note: If you do not see volume menu, press right or left arrow key to scroll through options.

In this example the current volume is set to 6.The volume is decreased to 5 here but the OK button must be pressed to save this setting.



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Step 16

When finished with your call, press the Answer/End button on the headset to disconnect.

Answer End Button Phone in On-Hook Position (when call is disconnected)



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Step 17

When a call comes in, press the Answer/End button on the headset to answer the call.

Answer End ButtonIncoming Call Phone in Off-Hook Position (during call)



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For Cisco IP Communicator softphone users; close all

Step 18

p ;programs before connecting the headset to the computer.



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Connect the USB cable from the headset base to the

Step 19

Connect the USB cable from the headset base to the USB port on the computer

USB Cable



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Your computer may provide a pop up notification that

Step 20

Your computer may provide a pop-up notification that the headset has been recognized.



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Press the Computer button on the headset base to illuminate

Step 21

pa blinking blue light underneath it.



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Open an application that plays sound and listen

Step 22

Open an application that plays sound and listen through the headset.



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To answer or make a call from the headset when finished i it ith th t th / d b tt

Step 23

using it with the computer, press the answer/end button twice. The first will end the computer audio and switch the headset base to phone mode. The second will answer the incoming call or provide dial tone.g p

Note: You can also press and hold the button on the headset base for 5 seconds to switch modes.

Answer End Button button on the headset base



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When set up is complete place the headset into the base and

Step 24

When set up is complete, place the headset into the base and charge it until all four green lights are illuminated.

Four green lights signify the headset is fully charged and

ready for useready for use.



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Congratulations, you are now ready to experience the ultimate in wireless freedom!experience the ultimate in wireless freedom!

If you need assistance call 1-800-964-6444

Monday through Friday 8 am to 8 pm EST


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Headband Wearing Style

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Behind the Neck Wearing Style

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Earhook Wearing Style

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Setting B



Date post:	20-Sep-2018
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Installing the 9350e & HHC (H d i h H d C l) … · (H d i h H d C l) (Headswitch Headset Control)...

Documents