1 INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY AND APPLIED NUTRITION S.J.P. CAMPUS, NEAR M.S.BUILDING & SKSJT HOSTEL BANGALORE – 560 001 Ph: 22262960 Fax: 22268562 Email: [email protected]TENDER NOTICE (Two Bid System) Sealed tenders are invited for Annual Maintenance Contract for Computers / Catering Contract for Hostels / Security / Electrical / Plumbing / Air conditioners / Housekeeping / Manpower (Room boys, Laundry boys, Utility workers etc.,), Front Office / Kitchen / Food & Beverage Service / Admn.,/ Stores Supplies etc., Sealed tenders for each item to be submitted indicating the VAT, taxes etc., The bidders should submit separate sealed bids in sealed covers for each item clearly superscribing on top. Desirable experience for manpower bidders for Executive Development Centre: Prior experience in 3 star and above category of Hotels. The tenders are to be submitted along with a Demand Draft for Rs.25,000/- separately for each item as an Earnest Money Deposit drawn in favour of the Principal, Institute of Hotel Management and Catering Technology, Bangalore. The last date for submitting the sealed tender is within 21 days from release of advertisement. The tender documents may be obtained from the Institute Accounts section on payment of Rs. 250/- or downloaded from the website www.ihmbangalore.kar.nic.in. The downloaded documents may be submitted to the Institute Accounts section along with Rs. 250/- in addition to the Earnest Money Deposit. Sd/- PRINCIPAL
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INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY AND APPLIED NUTRITION
Air conditioners / Housekeeping / Manpower (Room boys, Laundry boys,
Utility workers etc.,), Front Office / Kitchen / Food & Beverage Service /
Admn.,/ Stores Supplies etc.,
Sealed tenders for each item to be submitted indicating the VAT, taxes etc.,
The bidders should submit separate sealed bids in sealed covers for each
item clearly superscribing on top. Desirable experience for manpower
bidders for Executive Development Centre: Prior experience in 3 star and
above category of Hotels.
The tenders are to be submitted along with a Demand Draft for Rs.25,000/-
separately for each item as an Earnest Money Deposit drawn in favour of the
Principal, Institute of Hotel Management and Catering Technology,
Bangalore.
The last date for submitting the sealed tender is within 21 days from release
of advertisement.
The tender documents may be obtained from the Institute Accounts section
on payment of Rs. 250/- or downloaded from the website
www.ihmbangalore.kar.nic.in. The downloaded documents may be submitted
to the Institute Accounts section along with Rs. 250/- in addition to the
Earnest Money Deposit.
Sd/- PRINCIPAL
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INSTITUTE OF HOTEL MANAGEMENT CATERING TECHNOLOGY & APPLIED NUTRITION, S.J.P. CAMPUS, BANGALORE – 560 001
Terms and Conditions for Tenders for Annual Maintenance Contract for Computers / Catering Contract for Hostels / Security / Electrical / Plumbing / Airconditioners /Water Coolers / Manpower Housekeeping (Room boys, Laundry boys, Utility workers etc.), Front Office / Kitchen / Food & Beverage Service / Admin /Stores Supplies etc. Sealed tender are invited for the Annual Maintenance Contract for Computers / Catering Contract for Hostels / Security / Electrical / Plumbing / Airconditioners / Housekeeping / Manpower (Room boys, Laundry boys, Utility workers), Front Office / Kitchen / Food & Beverage Service / Admin/Stores Supplies etc., 1. The tender should be quoted in 2 sealed cover marked Technical Bid and
Financial Bid at the lowest rate for all the items. Both these should be placed in another sealed envelope mentioning the name of the firm quoting the tender on the outer cover of the envelope and should be addressed to the Principal, Institute of Hotel Management Catering Technology & Applied Nutrition, Bangalore. The Technical Bid shall not have any financial details mentioned. Any departure from this will result in disqualification of the concerned Bid. The technical bid shall be opened first. Only such technical bids which meet the specified requirements will have their financial bids opened.
2. The tenderer should be a reputed manufacturer / dealers authorized or approved agency / renowned institutions and Government departments and should be able to produce documentary evidence to that effect.
3. The tenderer should deposit a sum of Rs. 25,000/- as an Earnest Money Deposit at the time of submission of the tender. The tenderers should submit separately for each items enclosing separate earnest money deposit. The amount is payable by a demand draft in favour of the “Principal, Institute of Hotel Management Catering Technology & Applied Nutrition, Bangalore”. The earnest money deposit without any interest will be returned within 20 days to all the unsuccessful tenderers.
4. The demand draft should be deposited separately in the Accounts section and a receipt should be obtained for the same. Tenders without earnest money deposit will not be considered.
5. The last date for the receipt of tender is within 21 days from date of advertisement.
6. The Principal / Secretary reserves the right to postpone / cancel / reject any tender without assigning any reasons.
7. The tender amount should clearly indicate the amount payable along with taxes, duties etc., if included in the price, the percentage of tax / duty to be shown separately. The rates quoted should be inclusive of all taxes, surcharges, excise duties, warranty, freight etc.,
8. The tenderer should furnish a copy of the Certificate of registration. 9. In cases of dispute, the decision of the Principal / Secretary shall be final. 10. For all legal disputes and Jurisdiction is Bangalore. 11. No advance will be paid with the order.
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1) Annual Maintenance Contract for electrical and plumbing
maintenance contract work for IHM / EDC/ IHM Hostels (from Government approved licensed qualified personnel / firms only)
*No of people required Two shifts: 1 Plumber, Qualified and experience + 1 Helper, 1 Electrician + 1 Helper Class I PWD contractor with
Civil/plumbing/HT operation / Installations as per Central Electricity Authority Rules
TERMS AND CONDITIONS: 1. This contract for one year and it may be terminated earlier by either side
by giving 15 days notice. (Electrical / Plumbing and civil with effect from 1st April 2013). However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will abide by any instructions / suggestions etc., given to you either by the in charge or any other person nominated by the Principal regarding your services rendered under this contract.
3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behavior and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
5. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all formalities in this regard.
6. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers.
7. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
8. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
9. Any theft, etc., the agency will be held responsible. 10. Any dispute arise the jurisdiction will be in Bangalore. 11. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
12. None of your employees are allowed to form any association, groups etc while working at the Institute / EDC / Hostels.
13. All employees will be subjected to security check on entry and exit.
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Electrical Maintenance contract for IHM / EDC / Hostels: EDC has 30 residential room training facility with Front Office, Restaurant, Conference hall with TV’s, Minibar, Refrigeration, LCD TV, Air conditioners, running hot and cold water, distribution awareness and maintenance of all IHM / Hostels electrical and plumbing works. Duties and Responsibilities of the Contractor: They should maintain the complete electrical installation lias with Karnataka Power Transmission Corporation Limited, Public Works Department and other Government agencies for appropriate maintenance and running of electrical installation and plumbing. Maintenance of Lift, Generator, Air conditioners. Maintenance of Solar generators etc. Plumbing in all rooms The works includes maintenance of passenger lift, service lift, HT panel, Substation, water supply pump sets, borewell. People qualified, experienced with necessary certification with competent authority of the above works have to be positioned in the Institute
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SECURITY: (IHM, EDC & Boys Hostel) Supervisor – 1 No. * Guards : Day Shift – 6 Nos. Night Shift – 4 Nos. Duties & Responsibilities: To safeguard and look after the IHM / Executive Development Centre / Hostels Property and any other Security related works etc., as may be assigned. In the event of any theft, etc., the agency will be held responsible and the amount will be recovered. TERMS AND CONDITIONS: 1. This contract for one year and it may be terminated earlier by either side
by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will abide by any instructions / suggestions etc., given to you either by the incharge or any other person nominated by the Principal regarding your services rendered under this contract.
3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act of indiscipline in our premises or in connection with the services referred to herein.
5. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F., accidents, compensation, etc., and comply with all formalities in this regard.
6. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers / employees.
7. Neat Uniform for your staff are to be provided by you with ID badges. They should wear them all the time on duty.
8. The security guards should have working knowledge of English. 9. It is clearly agreed and understood that all staff deputed by you for this
contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka. Any theft etc., the agency will be held responsible.
10. The rates claimed should be as per the Government rules. 11. If any legal dispute arises, the jurisdiction will be “Bangalore”.
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12. Lunch facility along with Group’D’Staff could be availed at nominal charges per day per head, for your staff on duty at the Institute premises on days when food is served. This will be deducted from the payment due to you.
13. All employees will be subjected to security check on entry and exit. 14. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC
15. They should maintain registers at all the entry / exit gates (in English). 16. People should be ready to work in shifts. 17. At all time all the exits should be manned exits – 1) IHM entrance 2) EDC
entrance 3) EDC back entrance 4) Gate between EDC & IHM at the basement / Hostel entrance
18. All employees exiting from the IHM entrance and EDC block entrance should be frisked.
19. No one should be allowed to carry any object without gatepass out of the premises (with the exception of garbage)
20. No employee should be allowed to bring in their personal belongings into the IHM / EDC / Hostels premises (except small personal items like wallet, purse etc.,) In case anyone is carrying any personal items, it should be registered at the entrance and struck out during the time of exit.
21. In case any employee is carrying out any object of value, it should be accompanied by a gatepass duly signed by Admn. Officer / Dept. Incharge. This would include gifts given by guests / other staff.
22. Any visitors should be issued visitors pass (at IHM / Entrance / EDC back entrance). Their tools should be entered in the register and checked back during exit. In case any item is being sent out with them, it should be accompanied with a gate pass duly signed by Admn. Officer / the concerned Dept. Incharge.
23. Uninterrupted Security Service to be provided at all times.
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Contract Manpower (Room boys, Laundry boys for EDC) ROOMS DIVISION HOUSEKEEPING Total No of person required* : 9 Nos. Supervisors : 1 No. Room attenders : 6 Nos. Laundry attenders : 1 No Gardener : 1 No – general shift *Subject to change as per requirements TERMS AND CONDITIONS: 1. This contract for one year and it may be terminated earlier by either side
by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. You will abide by any instructions / suggestions etc., given to you either
by the incharge or any other person nominated by the Principal regarding your services rendered under this contract.
4. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
5. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
6. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
7. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
8. Uniform (2 Sets) and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
9. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
10. Any Theft etc., in the assigned areas the agency will be held responsible, and the amount will be recovered.
11. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.
12. Meals on duty may be provided at EDC but this will be deducted from the payment due to you.
13. All employees will be subjected to security check on entry and exit.
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14. Any dispute arise the jurisdiction will be in Bangalore. 15. All areas are to be cleaned daily – lobby restaurant, guest rooms,
conference halls, corridors, public toilets, staff areas, pump room etc., 16. All standard of cleanliness as specified by the Institute are to be
maintained. 17. Employees are not allowed to carry any personal belonging into the
Institute / EDC or take out anything from Institute/ EDC. 18. Employees have to sign into the entry register and attendance register
daily. 19. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
20. People should be willing to work in shifts; as required. 21. None of your employees are allowed to form any association, groups etc
while working at the Institute / EDC / Hostels. 22. A person thrown out on disciplinary grounds should not at any point of
time come back into the organization. 23. Laundry worker should be able to handle heavy and modern laundry
equipments and proper maintenance of the same. 24. In case of the high absenteeism the organization reserves the right to hire
staff from elsewhere but the cost is to be borne by the agency only.
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Contract Manpower for Housekeeping (IHM and Boys Hostel) *STAFF REQUIREMENT Supervisors : 1 No. Cleaners : 17 Nos. (15 for IHM, 2 for Hostel) *Subject to change as per requirements. TERMS AND CONDITIONS: 1. This contract for one year and it may be terminated earlier by either side
by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. You will abide by any instructions / suggestions etc., given to you either
by the Principal or any other person nominated by the Principal regarding your services rendered under this contract.
4. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
5. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
6. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
7. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
8. Uniform (2 Sets) and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
9. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
10. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.
11. Any dispute arise the jurisdiction will be in Bangalore. 12. Lunch facility along with Group’D’Staff could be availed at nominal
charges per day per head, for your staff on duty at the Institute premises on days when food is served. This will be deducted from the payment due to you.
13. All employees will be subjected to security check on entry and exit. 14. All areas are to be cleaned daily – lobby restaurant, guest rooms,
conference halls, corridors, public toilets, kitchens, staff areas, pump room etc., as per Annexure ‘A’.
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15. All standard of cleanliness as specified by the Institute are to be maintained.
16. Employees are not allowed to carry any personal belonging into the college / Hostel or take out anything from college / Hostel.
17. In case they have been authorized to carry any object out, it should be accompanied by a gatepass duly signed by the authorized persons.
18. Employees are not allowed to go out of the premises during shift hours. 19. Employees have to sign into the entry register and attendance register
daily. 20. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
21. People should be willing to work in shifts; as required. 22. None of your employees are allowed to form any association, groups etc
while working at the Institute / Hostel. 23. A person thrown out on disciplinary grounds should not at any point of
time come back into the organization. 24. The agency should use Mechanical scrubbers as and when required. 25. In case of the high absenteeism the Institute reserves the right to hire
staff from elsewhere but the cost is to be borne by the contractor agency only.
26. Cleaning agent, materials and equipments to be provided by the company.
ANNEXURE – A (IHM / EDC / Hostel) DAILY DUSTING / CLEANING AND MOPPING SCHEDULE 1. All rooms in all the floors. 2. Toilets in main building / EDC / Hostel. 3. The pathway from the entrance and parking area. 4. Backyard and quadrangles of main building and the entire Institute EDC
/ Hostel Premises. The above mentioned areas will be cleaned as mentioned below on daily basis: 1. Sweeping and mopping of floors, scrubbing – extra care to be taken in the
kitchens and the wash up areas to remove the grease as well as dirt and of any other areas as and when required.
2. Dusting and cleaning of all furniture, shelves, cupboards, cabinets, electrical fixtures like tube light fittings, fans exhaust fans etc., in all rooms.
3. Cleaning of windows (panes & grills) and doors. 4. Cleaning of windowsill, skirting, dados, curtains rods, ring. 5. Cleaning of garbage bins, garbage collections and disposal through the
Bangalore Mahanagara Palike van. 6. Watering of indoor / outdoor plants, maintenance of the gardens. 7. Quarterly cleaning of sumps, overhead tanks & terrace.
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8. Weekly cleaning of all upholstered furniture, periodic shampooing, high dusting and skirting, cleaning as required.
9. Attending to any other cleaning job as per our requirements, brought to your notice.
10. All the areas and corridors are to be scrubbed with scrubbing machine at least once a fortnight.
11. During room cleaning, changing of linen, scrubbing of bathrooms, replenishing supplies, attending to guest calls to be done on a daily basis.
12. Cleaning of fountain on a monthly basis 13. Regular spring cleaning to be done. 14. Cleaning of the lift thrice daily. 15. Cleaning of restaurant to be done thrice daily (after breakfast + after
lunch and dinner. 16. Telephones to be disinfected. 17. All steel fixtures to be polished once a week. 18. Cleaning of lobby 19. Cleaning of replenishing of pantry. 20. Cleaning of conference halls back areas and corridors daily. 21. The worker will be responsible for the master key card and are liable for
its loss. 22. Workers are not supposed to use any facilities in guest room. 23. Dealing with routine matters and such other duties and responsibilities
as may be assigned by a competent authority from time to time The timings of cleaning of all the areas, as instructed by the I/C are adhered to. Your supervisor should supervise your employees. Note: 24. Kitchens to be at least cleaned twice during the day. 25. Public Toilets to be cleaned twice during the day. 26. Damages / thefts by your employee of any equipment / furniture / guest
items / personal belongings etc., will be recovered from payment due to you.
DAILY WORK SCHEDULE FOR UTILITY WORKERS 1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per
the schedule decided by the management. 2. Cleaning of Kitchen Utensils. 3. Cleaning and wiping of all Guest and Staff crockery, cutlery and
glassware as and when necessary. 4. Cleaning of the Stores and Staff Dining Room as per schedule. 5. Utility workers should be willing to work on Break- Shifts. 6. Maintenance of records and dealing with routine matters and such other
duties and responsibilities as may be assigned by a competent authority from time to time.
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FRONT OFFICE: Assistants * : 4 Nos. *Subject to change as per requirements. TERMS AND CONDITIONS: 1. This contract is for 12 months and it may be terminated earlier by either
side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. Minimum number of personnel required is 04 Front Office Assistants for
Executive Development Centre attached to IHM Bangalore. 4. You will abide by any instructions / suggestions etc., given to you either
by the incharge or any other person nominated by the Principal regarding your services rendered under this contract.
5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
9. Uniform and shoes for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
11. None of your employees are allowed to form any association, groups etc while working at the Institute EDC.
12. Any dispute arise the jurisdiction will be in Bangalore. 13. All employees will be subjected to security check on entry and exit 14. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
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DAILY WORK SCHEDULE: 1. Refer logbook for messages 2. Check reservations for the day 3. Compile arrival list for the day 4. Prepare for the arrivals with registration cards 5. Filing reservation request and processing them 6. Process registration on guest arrival 7. Issue keys and maintain key software 8. Update the room status in PMS 9. Handle the imprest cash and maintain required vouchers. 10. Compile and update guest history records 11. Handle guest complaints and special requests 12. Handle telephone calls and transfer the calls to concerned department
through EPABX 13. Take guest departure, compile guest folio and do the settlement 14. Do the night auditing in PMS 15. Generate the revenue reports for the review of management 16. Handling of guest messages, faxes, and packages if any 17. Maintain records of all activities in Front Office 18. Dealing with routine matters and such other duties and responsibilities
as may be assigned by a competent authority from time to time. 19. Employees are not allowed to carry any personal belonging into the
college / EDC or take out anything from college / EDC. 20. In case they have been authorized to carry any object out, it should be
accompanied by a gatepass duly signed by the authorized persons. 21. Employees may go out of the premises during shift hours for meal breaks
with authorized gate pass. 22. Employees have to sign into the entry register and attendance register
daily.
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KITCHEN: *Staff requirement Supervisors : 1 No., Cooks 1 No., Assistant Cooks 2 Nos. Utility Workers : 5 Nos. *Subject to change as per requirements. TERMS AND CONDITIONS: 1. This contract is for 12 months and it may be terminated earlier by either
side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. Minimum number of personnel required is 01 Supervisors, 01 Cooks, 02
Asst. Cooks and Utility workers – 5 Nos for Executive Development Centre attached to IHM Bangalore.
4. You will abide by any instructions / suggestions etc., given to you either by the in charge or any other person nominated by the Principal regarding your services rendered under this contract.
5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behavior and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
9. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
11. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases.
12. An undertaking to this effect has to be submitted to the Institute in this regard.
13. All employees will be subjected to security check on entry and exit. 14. None of your employees are allowed to form any association, groups etc
while working at the Institute EDC. 15. Any dispute arise the jurisdiction will be in Bangalore.
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16. On duty meals would be provided in the staff cafeteria at nominal charges.
17. The tender should accompany with the copy of the letter of Labour Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
18. None of your staff should have any criminal case pending against them in the court of law.
ANNEXURE – A----- EDC DAILY WORK SCHEDULE FOR FOOD PRODUCTION DEPARTMENT: 1. Opening of the kitchen for Breakfast, checking the working of all the
equipments. 2. Preparation and pick-up of breakfast as per the menu of the day at the
specified time. 3. Checking the quality and quantity of all the raw materials (perishable and
non-perishable) that are to be received and used by the kitchen. 4. Preparation and pick-up of staff food( breakfast, lunch and dinner) for the
EDC as per the menu of the day. 5. Preparation and pick-up of lunch and dinner if any, either for
Conferences or any guest orders from the restaurant. 6. Supervising the periodic cleaning of the kitchen during the day. 7. Maintaining the workplace in a clean and hygienic manner. 8. Strictly adhering to the Fumigation and other cleaning schedules as
decided by the management from time to time. 9. Maintenance of all kitchen equipments.
10. Store pick-up of all kitchen materials on a daily basis and/or as and when required.
11. All the staff should be ready to work in Break- Shifts. 12. Closing of the Kitchen after duly checking all equipments like Gas valve,
Electrical Equipments etc. 13. Maintenance of records and dealing with routine matters and such other
duties and responsibilities as may be assigned by a competent authority from time to time.
DAILY WORK SCHEDULE FOR UTILITY WORKERS: 1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per
the schedule decided by the management. 2. Cleaning of Kitchen Utensils. 3. Cleaning and wiping of all Guest and Staff crockery, cutlery and
glassware as and when necessary. 4. Cleaning of the Stores and Staff Dining Room as per schedule. 5. Utility workers should be willing to work on Break- Shifts. 6. Maintenance of records and dealing with routine matters and such other
duties and responsibilities as may be assigned by a competent authority from time to time.
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FOOD & BEVERAGE F & B SERVICE: *Staff members Supervisors : 1 No. Waiters : 3 Nos. *Subject to change as per requirements TERMS AND CONDITIONS: 1. This contract is for 12 months and it may be terminated earlier by either
side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. Minimum number of personnel required is 01 Supervisors and 03 Waiters
for Executive Development Centre attached to IHM Bangalore. 4. You will abide by any instructions / suggestions etc., given to you either
by the in charge or any other person nominated by the Principal regarding your services rendered under this contract.
5. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
6. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
7. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
8. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
9. Uniform for your staffs are to be provided by you with ID badges. They should wear them all the time on duty.
10. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
11. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases. An undertaking to this effect has to be submitted to the Institute in this regard.
12. None of your employees are allowed to form any association, groups etc while working at the Institute EDC.
13. Any dispute arise the jurisdiction will be in Bangalore. 14. All employees will be subjected to security check on entry and exit. 15. On duty meals would be provided in the staff cafeteria at nominal
charges.
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16. The tender should accompany with the copy of the letter of Labour Registration, ESI, Provident Fund, Income tax returns, Service taxes, Professional tax registration, and Experience certificate for 5 years from any reputed hotels / hospitals / MNC.
17. None of your staff should have any criminal case pending against them in the court of law.
ANNEXURE – A----- EDC DAILY WORK SCHEDULE 1. Opening the restaurant, checking for any faults in the furniture, lighting,
HVAC.
2. Dusting, airing and cleaning the restaurant and other F&B Service area. 3. Cleaning and setting up the breakfast buffet equipments. 4. Foods pick up and detailed service of Breakfast. 5. Clearance of buffet and equipment care. 6. Lunch and dinner service as per demand. 7. Setting up, service and clearance of conferences if any. 8. Maintenance of stock of equipments. 9. Closing of restaurant and other F&B service area if used. 10. Store pickup of restaurant stock on a daily basis.
11. Room service only on emergency request with approval of Department executive.
12. Staff should be willing to work on Break-Shifts.
13. Maintenance of records and dealing with routine matters and such other duties and responsibilities as may be assigned by a competent authority from time to time.
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CONTRACT MANPOWER FOR ADMINISTRATION *Staff Requirements *Clerks : 5 Nos. (Accounts & Stores) * Subject to change as per requirements Commerce Graduate with Computer Application (M.S. Office, Internet, Tally). Preference those who are having passed English Shorthand. TERMS AND CONDITIONS: 1. This contract is for 12 months and it may be terminated earlier by either
side by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory or in case of absenteeism at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will provide the services as given in Annexure A. 3. You will abide by any Instructions / Suggestions etc., given to you either
by the in charge or any other person nominated by the Principal regarding your services rendered under this contract.
4. You must notify to us in writing your Employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
5. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
6. You should cover your staff under all-statutory requirements, viz, E.S.I. and P.F. etc., and comply with all Government formalities in this regard.
7. The Institute will not be liable for non-payment of ESI and PF and any other dues / claims by you to your workers on any grounds.
8. Uniform for your Employees are to be provided by you with ID badges. They should wear them all the time on duty.
9. It is clearly agreed and understood that all staff deputed by you for this contract will be fulfilling the age criteria as per the Labour Act of Government of Karnataka.
10. Since they will be working / visiting some food handling area all need to be medically fit and certified to that effect that they do not suffer from any diseases. An undertaking to this effect has to be submitted to the Institute in this regard.
11. None of your Employees are allowed to form any Association, Groups etc., while working at the Institute.
12. Any dispute arise the jurisdiction will be in Bangalore. 13. All Employees will be subjected to security check on Entry and Exit. 14. On duty meals would be provided in the Staff Cafeteria at nominal
charges.
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15. The tender should accompany with the copy of the letter of Labour Registration, ESI., Provident Fund, Income tax returns, Service taxes, Professional Tax Registration, and Experience certificate for 5 years from any reputed Hotels / Hospitals / Multi National Company.
16. None of your staff should have any criminal case pending against them in the Court of Law.
DAILY WORK SCHEDULE ANNEXURE – A Ministerial duties including working in computer for typing, letters, statements, maintenance of records and dealing with routine matters and such other duties and responsibilities as may be assigned by a competent authority from time to time.
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CATERING CONTRACT FOR IHM-HOSTEL TERMS AND CONDITIONS: 1. This contract for one year and it may be terminated earlier by either side
by giving 15 days notice. However we reserve our right to terminate this contract earlier without assigning any reason and notice thereof. If the services are unsatisfactory at any time, we reserve the right to with hold any or part payments that are to be made to you.
2. You will abide by any instructions / suggestions etc., given to you either by the hostel warden or any other person nominated by the Principal regarding your services rendered under this contract.
3. You must notify to us in writing your employee’s name employed by you for rendering the services referred to herein. It is clearly understood and agreed by between the parties that we will not be held responsible or be liable under any laws that are in force / come in force from time to time, in respect of personnel engaged by you and you will be solely responsible for their terms & conditions of services, etc.,
4. It is agreed and understood that you will be responsible for any disciplinary matters arising out of your employee’s behaviour and conduct. We will take appropriate disciplinary action against your employees if found indulging in any act indiscipline in our premises or in connection with the services referred to herein.
4.a. All employees will be subjected to security check on entry and exit. 5. You should cover your staff under all-statutory requirements, viz, E.S.I.
and P.F. etc., and comply with all formalities in this regard. 6. The Institute will not be liable for non-payment of ESI and PF and any
other dues / claims by you to your workers. 7. Uniform for your staffs are to be provided by you. They should wear them
all the time on duty. 8. It is clearly agreed and understood that all staff deputed by you for this
contract will be fulfilling the age criteria as per the Labour Act and other Departments of Government of Karnataka.
9. Any dispute arise the jurisdiction will be in Bangalore. 10. The tender should accompany with the copy of their registration. 11. The employees should have proper health certification from competent
authorities as per GOI regulations 12. Kitchen and mess shall remain closed during the Institute vacations. 13. Facilities: Institute will provide:
Kitchen space, Water and electricity Contractor to provide: Kitchen equipments, Utensils, Fuel (Gas only) Will be responsible for Maintenance & cleaning as under: Daily cleaning of the kitchen and the dining hall. Upkeep and maintenance of equipments. Fumigation of the kitchen and dining hall every fortnight.
14. Staffing: To provide for the following staff: Cooks / helpers / Dish washing / dining hall cleaning staff number of staffs to be specified
Plates and glasses used by the students in the dining hall, to be provided by the institute to the contractor against a deposit and has to be maintained by the contractor.
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15. Experience: The catering contractor needs to have: Prior experience in catering to a hostel/ mess of repute, with a capacity of 100 persons or more. A minimum of 3 years of experience in the above field is desirable.
* Detailed client list to be provided
16. Financial background: The contractor should have a sound financial background.
* Supportive documents to be submitted
17. Payment: Mess charges will be paid by the IHM, Bangalore within 7 days of submission of the bills.
SPECIFICATIONS FOR CATERING CONTRACT OF HOSTEL 1. Capacity: 60 residents 2. Food:
Monday to Friday: - breakfast, dinner Saturday / Sunday / institute holiday: - breakfast, lunch, dinner
3. Menu structure: Breakfast: Choice of:
1. tea/ coffee 2. south Indian dishes 3. north Indian dishes
Lunch: Choice of:
1. rice 2. dal compulsory 3. vegetable dish
* Rice/ pulao / dal should be unlimited Dinner: Choice of:
1. rice/ chappati 2. dal compulsory 3. vegetable dish
* rice/ pulao / dal should be unlimited * Sweet to be provided twice in a week and on festival days NB: 1. A choice of menu, with list of dishes following the above criterion to be provided.
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COMPREHENSIVE MAINTENANCE OF WATER COOLERS
1. Walk – In Cooler : 1 No. (2,500 ltrs.)
2. Reach – In Cooler: 1 No. (1,000 ltrs.)
3. Steel Body Refrigerator 2 Door – 4 Nos. (600 ltr. Approx capacity)
4. Steel Body Freezer 2 Door – 1 No. (600 ltr. Approx capacity)
2. Breakdown call should be immediately attended to.
3. Major breakdown should be completed within 24 hrs.
COMPREHENSIVE MAINTENANCE OF AIRCONDITIONERS 1. Split Unit 1 ton/1.5 ton (Voltas/Carrier/LG) – 65 Nos.
2. Tower A/c 3 ton (Voltas) – 2 Nos.
TOTAL – 67 Nos.
Terms and Conditions:
1. Rates quoted should be comprehensive, includes compressor, gas charging, all electrical parts, fan motor, PCB, remote, knobs but excluding condenser coil, cooling coil, grill and sheet metal.
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COMPUTER SPECIFICATIONS FOR AMC FOR THE YEAR 2013-2014
