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integratedfacilityservicessupport

As a building owner/operator, you know that improving building systems reliability, providing greater occupant comfort and security, and prolonging equipment life are high priorities. Now you can achieve them with ServiceShieldTM, a comprehensive and custom-configured facility assurance program.

Unlike many traditional offerings, ServiceShield lets you choose which services you want covered. McKenney’s will develop and implement a tailored offering that fits your specific needs—from individual services to on-going support for your entire facility. You’ll receive personalized, 24/7 priority response by a dedicated ServiceShield team, one-call support for a wide range of systems and consistent communication from a trusted partner.

A dynamic “shield” to guard your investmentSeamless integration of your building systems streamlines workflow, expedites delivery and minimizes costs. McKenney’s has more than 60 years of expertise with full-service capabilities to foster more reliable, flexible and sustainable environments at incredible value. ServiceShield is your access point to all of these powerful benefits. Our experienced team of professionals and tradespeople offer extensive system infrastructure competencies to help facilitate faster, more responsive service

for every site and engagement.

Experienced professional supportOur tailored ServiceShield program is designed to resolve every challenge presented by your facility’s mechanical and control systems. From on-going maintenance to periodic service and inspections, McKenney’s will provide a specific facility assurance agreement to meet your needs and back it with a proven, experi-enced team of professionals.

COMPREHENSIVE, TAILORED PROTECTION

McKenney’s ServiceShield is a value-added facility assurance program — featuring customized, dedicated service and support — to extend the lifecycles for your choice of mechanical systems, automated controls and more.

24/7 one-call support. ServiceShield customers receive priority service at a moment’s notice— when you need it most—to resolve every issue quickly in one call and to ensure your building is running at optimal efficiency.

Responsible, dedicated support teams. From factory- trained, certified primary and secondary technicians to a knowledgeable account manager to a reliable administrator, the McKenney’s team comprises specialized experts who partner with you regularly. Expect the same names, the same faces and the same level of expertise every time.

Field operations. With years of industry experience and a knowledgeable source for technical support, our field operations guide is your contact for the best resources McKenney’s has to offer.

Facility assurance coach. One of our experts will support your engineer-ing team and offer industry-leading and system-specific knowledge to ensure peak performance for your systems.

The choice is yoursBecause we want to find the ideal plan for your building and for your organization, the ServiceShield program offers both preferred and guaranteed facility assurance agreements (with or without parts coverage). Each can be enhanced with optional services, including:

Operator coaching. McKenney’s will assist your facility’s personnel to be more proficient and self-sufficient on day-to-day operations, minor diagnostics and maintenance for all systems.

Retrocomm

issioning (RCx)

Every building is different. So is every customer. That’s why McKenney’s will work with you to identify your goals and to develop a customized

plan to reach them. Our ServiceShield program is the approach we use to help ensure peak performance and optimal

protection. It allows us to deliver HVAC service, plumbing service, BMS (DDC) controls

service and security services to meet your requirements

without taxing your resources.

A spectrum of services

ServiceShieldTM Facility A

ssurance

404-624-8600 serviceshieldatl@mckenneys.com 1056 Moreland Industrial Boulevard Atlanta, Georgia 30316

704-357-1616 serviceshieldcar@mckenneys.com

3601 Performance Road Charlotte, North Carolina 28214

Web-based maintenance management. Cloud-based work order management tools let users access all site maintenance activities immediately. They streamline the work order process—including request generation, tracking and reporting—for cost-saving convenience.

Critical system monitoring. Partnered with Diebold®, the industry’s global site security and monitoring leader, McKenney’s will provide superior 24/7 remote management.

ENERGY STAR® certifications. A comprehensive onsite analysis helps you achieve ENERGY STAR recognition.

Services that workChoose McKenney’s ServiceShield program to meet your critical objectives. We’ll manage your service, repair and maintenance needs so you don’t have to—allowing you to concentrate more on other business priorities. With McKenney’s, you can:

  Increase energy efficiencies

  Improve systems reliability

  Enhance emergency response

  Reduce repair costs

  Provide better security

  Meet regulatory compliance requirements

  Enhance indoor air quality

© 2012 McKenney’s, Inc., Atlanta, Georgia. All rights reserved. Printed in the U.S.A. McKenney’s, Inc. and the McKenney’s, Inc. logo are registered trade marks of

McKenney’s, Inc. All other trademarks are the property of their respective owners.

McKenney’s serviceshieldIntegrated Systems-Based Facility Maintenance

Get peace of mind today for all of your service, maintenance and repair needs with McKenney’s ServiceShield. Contact us today and work with our team to choose

the customized facility assurance agreement that’s right for you.

McKenney’s Building Services Division • www.mckenneys.com