integration-template NSTP final 161210

8/7/2019 integration-template NSTP final 161210

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Consolidating ICT blueprintfor both MPB & NSTP


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NSTPMEDIA PRIMA

ICT People

ICT InfrastructureApplicationsICT Governance

ICT People


Consolidating ICT blueprint for

both MPB & NSTP


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ICT People



both MPB & NSTP


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Management of network, hardwareand IT security

Legends * Core Applications which can be shared

Future State ICT Environment: PeopleFuture State ICT Environment: People

CIO

P rovide leadership, policies/guideline/SLAOverlook staff training & development needs

Admin & SecretarialSupport CIO functionsHandle dept admin matters

P lanning Govern. & Service MgtD efine strategic directions for IT &

manage IT services and governance

Support and O perationApplication/Software Management

Management and development of software and application systems

H elpdesk / Support1 st level supportHardwareOA s/ware, Ent. portalsD esktop computing

Security/Multimed.Manage IT securityManage multimediasystemsIdentity management

Govern. & Svc MgtIT P olicy & guidelinesQA, SLA, ComplianceP roj, Change, Vendor,& P rocurement Mgt

P lanning and R&DR &D on new techIT related trainingDRP

R elationship mgt

N etwork & C omm.Manage network, archManage email, internetBackup & recoveryManage DRP site

Advertising , Edit

Advertising*Editorial

NIB*

P re-press/circ/log

P re-pressCirculationLogistic

Admin SystemsHuman R esourcesFinanceInventoryP rocurement

Database /MktgD atabase supportD atawarehouse/BICR M, KM, R isk MgtEdu. Syst & e-learning

Core SystemsSupport Systems

M PB C ore Apps

..


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ICT PeoplePlanning, Governance and Service ManagementSupport and Operation

Network and CommunicationHelp Desk SupportDC & DRP

Application/Software ManagementSupport & Core system


both MPB & NSTP


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ICT Infrastructure

Consolidation of Data CentresDeploy Enterprise System ManagementTool/Network Management System

Physical & Logical IT Security


both MPB & NSTP


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ApplicationsSupport

Data Warehouse and BI SystemIntegrated Financial Management SystemIntegrated Advertising SystemIntegrated Human Resource Management

SystemCore

TERA(Editorial)Pre PressCirculationLogistic


both MPB & NSTP


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ICT GovernanceICT governance frameworkPolicies and Procedures


both MPB & NSTP


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Impact

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ICT PeopleHelp Desk

Extended support hours to the entire group

Minimise unanswered callOptimisation of resourcesReduce operation costBetter response time

ICT InfrastructureOptimisation of resourcesCost efficiency


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Impact

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Planning Governance & Service ManagementComprehensive ICT policies and Procedures for thegroupBetter ICT services delivery and monitoring

Effective ICT steering committeeStandardization of the ICT Project Management,Framework, guideline and practicesProper ICT Vendor Management

Consolidation of Data CentreDC enhance physical security such as CCTV, SecurityDoor( Biometric) and fire rated partition and tamperedglass


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Potential Issues

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May require additional resources from outside

Movement of people and equipments


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Group B

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Centralised procurement

of Adobe and Microsoftsoftware


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Current licenses

Adobe IndesignIndesign CS 3 , Win (5 4 ) Mac ( 4 5)Indesign CS 4 , Win (5) Mac ( 4 )

Indesign CS5, Win (7

) Mac (6

)Indesign CS license was purchased under MPB AdobeCumulative Licensing Program (CLP).


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R ecommendations

Adobe - No change. The Group is already under Adobe Cumulative Licensing Program (CLP).

Open Office for non power users of Microsoft

Office to reduce cost.Standardisation of versions for Microsoft Office(Volume Licensing Pack to be at Media Prima for economy of scale)


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Common IT Call Centre

Help Desk


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Ex isting NSTP Strength

Coverage 2 4 x 7Balai Berita and branch offices22 experienced support staff that includes:o 4 Engineerso 17 Support Executives


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R ecommendations

Complement support coverage of MPB and visa versaShared serviceso consolidation of call centreo call centre solutions and infrastructureo human resourcesVOIP implementation to reduce call chargesStandard Service Level Agreement (SLA)


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Impact

Extended support hours to the entire GroupMinimise unanswered calls from absence of support peopleOptimisation of resourcesReduce operational costBetter response time


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Issues

Existing call centre is unable to accommodate increase inscope of work (insufficient work space)Re-training (if there is a change in the solutions - softwareand hardware)


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R ationalize ISP Infrastructure


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Ex isting NSTP setup

HQ, 4 Regional Printing Plant (RPP) and 2 branchesconnected via TM Metro-e

o 20 mbps (Bangsar)o 8

mbps (Shah Alam)o 4 mbps (Ajil, Prai, Senai, Penang and JB)16 branches connected via 2mbps VPN (TM StreamyxSDSL)Co-location at Jaring IDC ( 3 load balancers, 2 8 publicweb servers, 1 DNS server )Dedicated leased lines (TM 6 mbps, Time 10 mbps,Jaring 512 kbps)


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R ecommendations

Consolidation of data centreso sharing of network infrao sharing of support resources

Connectivity between NSTP and MPBCommon infrastructure at branchesRenegotiate better rates from TelcosUse of co-location at ISP IDC (where feasible)


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Impact

Cost efficiency due to consolidationo communications lineo hardware (router, switches)

Optimisation of resourceso humano systemo softwareo hardwareVirtually connect both NSTP and MPB


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Issues

Cost considerationTech transfer and retraining


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Standardisation of GroupMessaging SystemMicrosoft Ex change 2010 or Lotus Notes


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Current NSTP configuration

Lotus Domino 8 .5Email + scheduling + instant messagingAnnual Maintenance cost RM 7 0KExisting user license covers 205 3 web clients, 50 NotesclientsAdditional RM1 9 0 per user


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R ecommendation

Adopt single directory services for the Group emailDeploy common collaboration solution(People Connect,Google apps, Lotus Live)Evaluate potential use of cloud computing or open sourcesolutions


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Impact

Cost efficiency due to economy of scaleLess people to support due to standardisation (sametechnology and skills set)Ease of technology integration


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Issues

Retraining to enable changeCost (if operating from different location)o communications line / network infrastructureo investment for the solutions (licensing, hardware)o on-site manpower


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Current NSTP usage

Grouping of users to two:o Back office users (Power users)o Editorial users (non-power users)MS Office 200 3 for most Back office users (Finance,Circulation, ADV)Open Office for others (editorial, some back officeusers)


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Impact

Segregation of Office Suites would help cut cost


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Issues

Retraining


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Group C

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Business Intelligence & DataWarehousing

Applications


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Business Intelligence & Data Warehousing

Human Resource System

Financial System


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R ecommendations

BI and Data Warehousing ;Define requirements of MPB and NSTPPrepare RFP and call for proposalEvaluate and determine common solutions

Business applicationsConsolidate HRMS to common serversEvaluate financial management system (soon ?)Review potential use of other common systems Advertising

Editorial ArchivalReview maintenance contracts of common system


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Impact

Save on maintenance cost and supports

Faster consolidation of group accounts

Ease management of human capital

Allow sharing of business intelligence

Enable business process improvement


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Potential Issues

Buy-in by all affected parties

More customization of application software to cater for diverse requirements


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Common Applications, Data Warehouse andBusiness Intelligence Application

1.Human Resource2.Financial Management3 .Advertising4 .Editorial5.Archival (NIB)6 .Business Intelligence


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Common Applications, Data Warehouse andBusiness Intelligence Application

Application System Software Database Description

1. Human Resource HCMSUnified, ESS, &PaywinUnified

MS SQL 2005 HCMSUnified - Employee Profile,Leave, Claim, Loan & Benefit,Recruitment & Manpower Planning,Training & Career Planning, etcESS - E-Profile, E-Leave, E-Claim,E-Appraisal, E-Training

2. Financial Management Oracle E-Business Suite Oracle 11g Oracle Financials (General Ledger,

F.Assets, Cash Management,Payables, Receivables, Purchasing,Inventory)Oracle Self Service (iExpense,iReceivables, iProcument)

3 . Advertising Atex - Enterprise Oracle 10g Advertisement Booking, Billing,Contract management, CopyTracking, Pagination, Competitor Monitoring, Classified Ad Online

booking4 . Editorial TERA GN 3 MS SQL 2000 Content Management


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Common Applications, Data Warehouse andBusiness Intelligence Applicati on

Application System Software Database Description

5. Archival News & Image Bank(NIB)

Oracle 10g Text Archive, Pages Archive, Images Archive

6 . Business Intelligence To prepare request for proposal (RFP)


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ThanksSekian

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Date post:	09-Apr-2018
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integration-template NSTP final 161210

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