Intercultural Passport Design Workshop
3rd FRIENDS Meeting
8th – 10th October 2019
Svay Rieng University, Cambodia
This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made
of the information contained therein.
Main objective
The FRIENDS project will strengthen the internationalisation capabilities
of HEIs in Bhutan, Cambodia, Malaysia, Philippines and Thailand and will
develop their students’ global competence through the integration of
intercultural dimensions into the Asian HEI's formal and informal
curriculum.
Specific objectives
Specific objective 1: to outline PC HEIs' internationalisation landscapes and to identify levels of integration of international
and intercultural dimensions into PC HEIs’ formal and informal curriculum (WP1)
Specific objective 2: to improve PC HEIs’ capabilities for internationalisation through staff trainings and by translating general
awareness of IaH concept into streamlined institutional policies and actions embedded in IaH Action Plans (WP2)
Specific objective 3: to build students’ intercultural knowledge and sensitivity to cultural diversity through the introduction of
Intercultural Passport virtual module into PC HEIs’ elective formal curriculum (WP3)
Specific objective 4: to transform PC HEIs International Relations Offices (IROs) into vibrant multicultural focal points
through the establishment of FRIENDS Teahouses and the induction of Home away from Home Programme for integrated
international student care (WP4)
Specific objective 5: to promote virtual mobility and campus diversity across the 5 PCs as key tools for students’ global
competence development (WP6)
Project context: a plethora of trends• Globalisation consequences affecting the world of work, such as economic interdependence, job mobility, multinational
companies’ expansion to new countries and markets, etc.
• Advancement of new technologies and Industry 4.0
• Sharing/ peer economy (in particular, knowledge and talent-sharing); accelerated connections between the individual and
the world as a result of globalisation
• Free movement of goods, capitals, people and services (EU internal market and EEA;); the ASEAN Economic Community
• Migration, immigration, emigration
• Rising nationalism across the globe
• Local and regional ethnic conflicts
• Globalisation challenges such as loss or abandonment of culture
• Cultural revitalisation movements
• Internationalisation and globalization of higher education
• …
Personal solution to these global trends
Building intercultural awareness and sensitivity to cultural diversity
Development of global competencies and global mindset
Work Package 3 Objective
To (1) build (2) students’ (3) intercultural knowledge and sensitivity
to cultural diversity through the introduction of (4) Intercultural
Passport virtual module into (5) PC HEIs’ elective formal curriculum
(0) We
FRIENDS partners and consortium members
(1) Build
Boost, strengthen, increase, improve, further develop, raise,
intensify, enhance, upgrade, advance…
(2) Students
Registered students across campus @
Persona or empathy map: Richel Lamadrid
(3) Intercultural knowledge and sensitivity to cultural diversity
• Intercultural knowledge and skills and sensibility to cultural diversity
• Intercultural awareness
• Intercultural knowledge and global skills
• Intercultural engagement
• Intercultural knowledge and sensibility
• Intercultural competencies
• Intercultural interaction
• Intercultural appreciation
• Intercultural understanding and tolerance
• Global competence
• Global skills and knowledge
• Global view
• Global citizenship
Assessing Intercultural Competence in HE: Existing Research and Future Directio
Griffith, R. L., Wolfeld, L., Armon, B.K. Rios, J., Liu, O. L. (2016). Assessing InterculturalCompetence in Higher Education: Existing Research and Future Directions. ETS ResearchReport No. RR-16-25. Retrieved 01.10.2019 from:https://onlinelibrary.wiley.com/doi/full/10.1002/ets2.12112
Definitions of Intercultural Competence
Compositional model: merely describes the characteristics (knowledge, skills, andattitudes) of Intercultural Competence (ICC)
Co-orientational model: tends to describe the components or process of a successfulintercultural interaction
Developmental model: describes ICC in terms of individual development over time
Adaptational model: combines the developmental components of the aforementionedmodels and present them in an interactional context of adapting to a foreign culture
Causal path model: attempts to integrate the characteristics of compositional models andsituate them in an interaction in which variables influence each other to predict ICC.
Definitions of Intercultural Competence (2)
Models including intercultural traits refer to stable personality traits that drive likelybehavior, and commonly include openness to experience and tolerance for ambiguity.
Models including intercultural attitudes and worldviews refer to constructs involvingthe perception and evaluation of information from outside an individual’s ownculture.
Models including intercultural capabilities refers to anything that a person can do,think, or know that will allow him or her to interact successfully in an interculturalsituation.
Intercultural Competence Assessment
• Two predominant assessment formats are used to measure ICC: surveys and portfolios
• The Inventory of Cross-Cultural Sensitivity (ICCS) of Cushner (1986) is one of the 32surveys listed; ranging in length from 9 to over 160 items; online and/or paper and pencilformat
• Majority of surveys are self-reports with Likert-scale or multiple choice items
• Self-reports based on situational judgment tests (SJT) measure an ability or competencybased on the participant’s choice of response to a hypothetical situation
• Challenges with self-reporting: experience levels and lack of exposure, future-orientedoptimism, respondent faking etc.
Intercultural Competence Assessment (2)
• Portfolios with constructed-response items
• A portfolio assessment is a collection of materials produced either by an individual overtime or scores from various assessments or both
• No standard portfolio assessment exists
• The content, platform (paper versus digital) and scoring method vary across institutionsand contexts
• Clemson University uses a digital portfolio and requires students to provide evidence ofcross-cultural awareness a universal general education requirement
(4) Intercultural Passport in
• An ICC building and assessment tool• A virtual module to be introduced into the 12 Asian FRIENDS HEIs’ elective formal
curriculum• Offers a combination of self-reporting and digital portfolio assessment• Intercultural Passport award’s prerequisites: (1) Completion of the Intercultural
Awareness and Cultural Diversity (IACD) self-paced MOOC; (2) Validation of internationaland/or intercultural prior experiential learning evidenced by relevant student digitalstories
• Intercultural Passport virtual module’s value: 4 ECTS or approx. 100-120 hours of studentlearning
• 1 ECTS equals approx. 25 -30 hours of student learning (both contact/virtual teachinghours and student-centered learning)
IACD MOOC basics
• 6 consecutive weeks (6 April 2020, Monday –17 May 2020, Sunday)• Drip-fed content• Each unit consists of video-recorded materials (lectures, presentations,
interviews), interactive quizzes and assignments, assessment and markingschemes, etc.
• MOOC mechanics: lessons learned in BEEHIVE (Elfa’s presentation)
ICC MOOCs examples
• International and Cross-Cultural Negotiation @ Courserahttps://www.coursera.org/learn/international-negotiationhttps://www.coursera.org/lecture/international-negotiation/the-cross-cultural-negotiators-dilemma-part-1-4vmoi
• Becoming part of the Globalised Workplace @ Courserahttps://www.coursera.org/learn/intercultural-communicationshttps://www.coursera.org/lecture/intercultural-communications/specialisation-introduction-video-GKnZW
• Intercultural Management @ Courserahttps://www.coursera.org/learn/interculturalhttps://www.coursera.org/lecture/intercultural/introduction-ECawN
IACD MOOC content: min. requirements
• Introduction to academic fields of intercultural studies• Key principles and theories of cross-cultural studies• The role of culture, including sub-cultural differences and ethnic diversity• Barriers to intercultural communications• Linguistic barriers as hidden dimensions of culture• Cultural taxonomies• European cultural identity and diversity• Business etiquette and protocol• And MORE!
IACD MOOC content: more topics• Business negotiations - rules, types and styles; Non-verbal communication in
negotiations; Negotiation techniques; Cultural dimension of differences in negotiations;Business savoir-vivre; Business dress code; Dining etiquette and table manners; Legalissues in running business (SUT)
• The concept of otherness in cultural anthropology and sociology; Cultural diversity as asubject of social anthropology; Key concepts in social and cultural anthropology;Language, culture and communication; Multiculturalism: ideology and practice; Identityin diverse societies; Social, cultural and political effects of migration processes; Keyconcepts of sustainable development; Professional ethics (SUT)
• Current EU initiatives to integrate migrants and especially migrant students andacademics into the EU (BMU)
• Gender roles in different cultural contexts: with a possible focus on friendship, emotionalrelations; misunderstanding and conflict due to gendered cultural differences (IAU).
IACD MOOC Design
IACD MOOC Design
IACD MOOC Ideation Exercise
Things to consider and provide ideas and solutions for:• Aims and learning outcomes• Content• Structure• Learning and teaching delivery modes• Assessment methods (assessment type, duration/length and weighting)• Mechanics (formatting, vision, branding, camera settings, interior design and
dress code etc.)• …
Digital Storytelling How-to manual
• Aims to equip the students with initial knowledge and basic skills necessary for theelaboration of an interesting and inspirational digital story
• Provides instructions and insights into the process of elaboration• Details the assessment criteria and procedures• Storytelling and storyboard• The writing process• The power of visuals• The role of digital media• Guidelines for filming stories: lessons learned in BEEHIVE (Elfa’s presentation)• Galin Dinkov: http://beehive-erasmusplus.eu/topic/success-story-unit-3/• Andreas Senjaya: http://beehive-erasmusplus.eu/topic/success-story-unit-4/
Digital storytelling and story board: Richel Lamadrid
Intercultural Passport: timelineOct 2019
Nov2019
Dec 2019
Jan 2020
Feb 2020
Mar2020
Apr 2020
May 2020
Jun 2020
Jul 2020
3.1. Workshop IP Design
3.2. DigitalStorytelling: How-to
3.3. IACD MOOC: Core Components
3.4. IP Award Guidelines
3.5. Digital Storytelling Contest
3.6. IACD MOOC
3.7. IP Award
4.1. Student Boot Camp Start
3.2. Digital Storytelling How-to
ACTION RESPONSIBLE START END NOTES
1. Document initial drafting Asian HEIs 15 Oct 2019 14 Nov 2019 Approx. 5 page document
2. Online draft consultationAsian and European
HEIs15 Nov 2019 30 Nov 2019
If needed, an online consultationwebinar to be scheduled too
3. Document finalization in EN Asian HEIs 1 Dec 2019 14 Dec 2019
4. Document proof-reading and publication in EN
Asian HEIs 15 Dec 2019 20 Dec 2019 Publication on erasmusplusfriends.eu
5. Translation into national/local languages
Asian HEIs 15 Dec 2020 14 Jan 2020Publication on Asian HEIs’ websites and on 5 FRIENDS subsites
5. Promotion of IP, IACD MOOC and the Digital Storytelling Contest
All Asian HEIs 15 Jan 2020 5 Apr 2020Online and offline promotion at the 12 Asian HEIs
3.3. IACD MOOC Core ComponentsACTION RESPONSIBLE START END NOTES
1. MOOC content list finalization and distribution of topics
All European HEIs 15 Oct 2019 31 Oct 2019
2. MOOC platform establishment VUM 1 Nov 2019 30 Nov 2019
3. MOOC supporting documentation elaboration
All European HEIs 1 Nov 2019 14 Dec 20191. IACD course syllabus and calendar2. Pre- and post-course surveys3. List of recommended readings
4. IACD MOOC supporting documentation publication on FRIENDS website
VUM 15 Dec 2019 20 Dec 2019
5. IACD MOOC content development and video shooting
All European HEIs 1 Jan 2020 14 Feb 20201. Lectures and interviews (videos)2. Quizzes and assignments3. Materials and tools
6. IP and IACD MOOC initial release’s ongoing promotion
All Asian HEIs 15 Jan 2020 5 April 2020 Online and offline
7. IACD MOOC video content postproduction
European HEIs 15 Feb 2020 29 Feb 2020
8. IACD MOOC full content upload VUM 1 Mar 2020 13 Mar 2020
9. IACD MOOC pilot testingAsian HEIs
16 Mar 2020 20 Mar 2020Results announced at the 4th FRIENDS meeting (23 – 28 Mar 2020)
3.4. Intercultural Passport Award Guidelines
ACTION RESPONSIBLE START END NOTES
1. Document initial draftingAsian and European
HEIs15 Jan 2020 14 Feb 2020 Approx. 10 page document
2. Online draft consultationAsian and European
HEIs15 Feb 2020 29 Feb 2019
If needed, an online consultationwebinar to be scheduled too
3. Document finalization in ENAsian and European
HEIs1 Mar 2020 14 Mar 2020
4. Document proof-reading and publication in EN
Asian and European HEIs
15 Mar 2019 20 Mar 2019 Publication on erasmusplusfriends.eu
5. Translation into national/local languages
Asian HEIs 15 Mar 2020 30 Mar 2020Publication on Asian HEIs websites and 5 FRIENDS subsites
5. Ongoing promotion of IP, IACD MOOC and the Digital Storytelling Contest
All Asian HEIs 15 Jan 2020 5 Apr 2020Online and offline promotion at the 12 Asian HEIs
3.5. Digital Storytelling Contest
ACTION RESPONSIBLE START END NOTES
1. Digital Storytelling Contest announcement
All Asian HEIs 15 Jan 2020 Online and offline at all Asian HEIs
2. Ongoing promotion of IP, IACD and the Digital Storytelling Contest
All Asian HEIs15 Jan 2020 5 Apr 2020
Online and offline promotion at the 12 Asian HEIs
3. Digital Storytelling Contest: consultations and support to students
All Asian HEIs 15 Jan 2020 5 April 2020 12 Asian HEIs IROs
4. Digital Storytelling Contest: filmmaking stage
All Asian HEIs6 Apr 2020 17 May 2020
Digital stories’ development, pre-production, production and post-production by all Asian HEIs’ students
5. Deadline for online submission of students’ digital stories
All Asian HEIs 17 May 2020At least 180 digital stories submitted by registered IACD MOOC learners
6. Digital Storytelling Contest: assessment
All Asian HEIs 18 May 2020 21 May 2020 Online and offline at all Asian HEIs;
7. Digital Storytelling Contest: results publication online
All Asian HEIs 22 May 2020Lists of approved Student Boot Camp participants sent to VUM (3 per Asian HEI)
3.6. IACD MOOC
ACTION RESPONSIBLE START END NOTES
1. IACD MOOC start All FRIENDS HEIs 6 April 2020 Min. 1200 Asian HEIs’ students registered upon IACD MOOC start
2. Regular MOOC IACD new content release
VUM 6 April 2020 17 May 2020Content drip-fed at least twice a week for 6 consecutive weeks
3. IACD MOOC end All FRIENDS HEIs 17 May 2020
4. IACD MOOC’s initial release: results assessment and certificates award
All European HEIs 18 May 2020 22 May 2020
At least 15% of 1200 students, or 180 students to successfully complete the IACD MOOC and to participate with a digital story in the Digital Storytelling Contest
3.7. IP Award
ACTION RESPONSIBLE START END NOTES
1. Intercultural Passport Award All Asian HEIs 25 May 2020 26 Jun 2020At least 180 Intercultural Passports awarded
2. Formal recognition of credits awarded as a results of the Intercultural Passport virtual module completion
All Asian HEIs 25 May 2020 30 Sep 2020
At least 180 students to receive recognition of credits obtained through the Intercultural Passport virtual module
4.1. Student Boot CampACTION RESPONSIBLE START END NOTES
1. Student participants’ soft passport copies submission to VUM
All Asian HEIs 25 May 2020 29 May 2020Readable copies of valid student
passports
2. Visa invitation letters (originals and soft copies) sent to all Asian HEIs
VUM 1 June 2020 5 June 2020
3. Visa application; flight tickets purchase
Asian HEIs 8 June 2020 10 Jul 2020Detailed visa application info to be provided by VUM
4. Asian students arrival to VUM All Asian HEIs 19 Jul 2020
5. Boot Camp official start VUM 20 Jul 2020
6. Boot Camp formal end VUM 11 Sep 2020
7. Asian students departure from VUM
VUM 12 Sep 2020
Thank you for your attention and participation!
Christina ArmutlievaVarna University of Management
