InterimDICTISO-AlignedDocumentsResourceManagementManual
TableofContents Numberof
Pages1.Recruitment,SelectionandPlacement 4
2.TrainingandDevelopment
2
3.FilingandLitigationofAdministrativeComplaints
4
4.RequestofCertificateforNoPendingCase 2
5.RegistrationandInsuranceofServiceVehicle
3
6.RepairofServiceVehicle
3
7.RequestforFuelandSupply
2
8.RequestforServiceDelivery(OutsideMetroManila) 3
9.RequestforServiceDelivery(withinMetroManila) 3
10.ProcurementofGoodsandServices
10
11.DisposalofRecords
3
12.IncomingCommunicationsfromoutside(printedmattersandmails
2
13.IncomingCommunications
2
14.OutgoingCommunications 2
15.RequestforCopyofDocuments 2
16.RequestforRepairofFacilitiesandEquipment 3
17.RecordsTransfer/StoragetoDICTRecordsCenter 2
18.RecordsTransfer/StorageintheNationalArchivesofthePhilippines
3
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-01Rev.No.0
Eff.Date:23February2017
Recruitment,Selection,andPlacement Page
01of04
PURPOSEToensurethatqualifiedandcompetentpersonnelarehiredtoperformtherequiredjobsidentifiedbyICTO.ToensurejobapplicantsthatequalopportunityandfairnessarebeingappliedinICTO.SCOPEThisprocedurecoversthestep-by-stepprocedureofrecruitment,selectionandplacement.
DEFINITIONOFTERMSRecruitment–referstotheprocessofdefiningajobandattractingapplicantsforthevacantpost.Selection–referstoaprocessofchoosingthemostappropriatecandidatetofillthepostfromamongallthosewhoapply.Placement–referstopositioningofpersonneltoactualjob/function/assignment.Applicant–referstoanypersonwantingtobeemployedatICTORECORDSRequisitionforEmployeeChecklistofRequirementsforApplicationActualdutiesandresponsibilitiesPerformanceEvaluationFile201FileChecklistofRequirementsforAppointmentREFERENCESOfficeOrderNo.009s.2015,(ProcedureintheSelectionofApplicantstoICTOfficePlantilla/Permanent
VacantSecondLevelPositions(SG11-17)OfficeOrderNo.006s.2015,SelectionProcessforSecondLevelVacantPositionsICTOMeritSelectionPlan2007CSCQualificationStandardsManual
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-01Rev.No.0
Eff.Date:23February2017
Recruitment,Selection,andPlacement Page
02of04PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Receiverequestforhiringofpersonnel ChiefofRequestingUnit RequestingUnitsendrequestforhiringofpersonneltoHRD.
*VacantpositionispublishedinCSCBulletinofVacantPositionsintheGovernment,andinotherthreeconspicuousplacesinICTO,incompliancewithRA7041.
Announce/postjobvacancytowebsiteandbulletinboards
HRDStaff
Conductdocumentscreening/evaluation/initialassessment
ofapplications
PSBSecretariat • Applicantsarerequestedtobringandsubmitsupportingdocuments,thelistofwhichisindicatedinAnnexA.
• Noticeissenttoqualifiednext-in-rankemployeestosubmitneededsupportingpapersiftheyareinterestedtobeconsideredforpromotion.
• Documentsofapplicantsarescreened/reviewedtodetermineifhe/sheisqualifiedfortheposition.Conductshortinterviewtoverifytheinformationwrittenontheapplicant’spersonalbio-dataandassesshis/herknowledgeandskillsonthepositionbeingappliedfor.
• Conductabackgroundinvestigationthroughphonecall.Previousemployer/sofapplicantsareaskedforconfirmationofreason/sforresignation,ifapplicable.Inconsistenciesfoundarelikewiseverifiedforclarification.
A
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-01Rev.No.0
Eff.Date:23February2017
Recruitment,Selection,andPlacement Page
03of04PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
InitialScreeningPassed?
Informapplicant
End
PSBSecretariat • Conductinitialscreeningbasedonthesubmittedrequirements.Shouldtheapplicantpassedpre-screening,theywillberecommendedforcompetencyandpsychologicalassessment.
• Ifnot,informtheapplicantregardingtheresultofhis/herapplication.
• PSBSecretariattosubmitlistofpre-qualifiedapplicantstoAssessorsandPsychologicalTestingCentersforcompetencyassessment/batteryoftests.
Conductassessmenttopre-qualifiedapplicants.Assessors/PsychologicalTestingCentersConductAssessmentforapplicants
SubmitAssessmentResultstoPSB
Assessors/PsychologicalTestingCenters AssessorswillsubmittothePSBtheapplicants’CalibratedScoresandrecommendations.ThePsychologicalTestingCenterswillsubmitresultsofbatteryoftests.
PSBvalidateassessmentresultandconducttargeted
interview
PSB Applicantsaresubjectedtotargetedpanelinterviewtovalidatetrackrecord,resultsofcompetencyassessmentandbatteryoftestsandtodetermineotherskills,capability,attitude,dispositionandothertraitsrelevanttothepositiontobefilled-up.
PSBdeliberate,rank,andrecommendtopfive
applicants
PSB PSBrecommendations,togetherwiththerankingoftop5applicantsbasedonthefinalcomparativescores,aresubmittedtotheExecutiveDirectorforapproval.
B
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-01Rev.No.0
Eff.Date:23February2017
Recruitment,Selection,andPlacement Page
04of04PROCESS FLOW PERSON/UNIT
RESPONSIBLEDETAILS
B
ExecutiveDirectorselectsapplicantdeemedmostqualifiedtoappoint
ExecutiveDirector TheExecutiveDirectorselectsfromamongthetop5applicantsdeemedmostqualifiedtoappointforthevacantposition.
PSBinformHRDDofthedecision
PSB UpondecisionbytheExecutiveDirector,PSBinformsHRDDoftheselectedapplicanttobeappointed.
Notifyapplicant HRDStaff HRDStaffnotifiesapplicanttoconfirmacceptanceoftheposition,andtosubmittheappointmentrequirements.
AppointmentpapersarepreparedandsubmittedtotheCivilServiceCommissionwithin30daysforapproval/attestation.
PositionAccepted?
InformPSBandAgencyHead
End
PrepareAppointmentPaper HRDStaff
AnnounceRecruitment,SelectionandPlacement
Result
HRDStaff HRDStafftopostresultsoftherecruitment,selectionandplacementconducted.
Conductnewemployeeorientation
HRDStaff HRDStafftoconductnewemployeeorientation.
END
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-02Rev.No.:0
Eff.Date:23February2017
TrainingandDevelopment Page
01of02
PURPOSETo ensure that ICTO personnel are competent enough to perform their jobs efficiently through provision ofappropriateTrainingandDevelopment(TandD)intervention.SCOPEThis procedure covers all activities from assessment up to the measurement of the effectiveness of theintervention.
DEFINITIONOFTERMSTraining–referstotheapplicationofformalprocesstoimpartknowledgeandhelppeopletoacquiretheskillsnecessaryforthemtoperformtheirjobssatisfactorily.(Armstrong’sEssentialHRMPractice/PAHRODF/CSCHRDPlanningGuidebook)Development – refers to unfolding process which enables people to progress from a present state ofunderstanding and capability to a future state in which higher level skills, knowledge and competencies arerequired. It is concernedwith ensuring that a person’s ability and potential, grows through the provision oflearningexperiencesorthoughself-directed(self-managed)learningRECORDSAnnualTrainingPlan201File
ResourceManagement
DocumentReferenceCode:
PM-HRD-06-02Rev.No.:0
Eff.Date:23February2017
TrainingandDevelopment Page
02of02PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
ReceiveaccomplishedCompetencyAssessment
Form
HRDStaff HRDreviewandvalidatetheaccomplishedCompetencyAssessmentForm
BasedontheCompetencySurvey,HRDtodeterminethemostapplicableTrainingandDevelopmentinterventiontobedeveloped.
ConductassessmentoftheresultsoftheCompetency
AssessmentSurvey
HRDStaff/HRDChief
DetermineTandDIntervention
PSBSecretariat FormulateTrainingandDevelopmentProgrambasedontheresultofthevalidatedCompetencyAssessmentSurvey.
DevelopTandDProgram
SubmitrecommendTandDProgramforapproval
HRDStaff/HRDChief SubmittherecommendedTandDProgramforapprovaloftheExecutiveDirector
Approved?
ReturnproposedTandDProgramanddraft
newproposal
HRDStaff/HRDChief • SubmittherecommendedTandDProgramforapprovaloftheExecutiveDirector
• RevisetheTandDProgramproposalifnotapprovedandre-submituntilapprovalisgranted
ImplementTandDProgram HRDStaff/HRDChief ImplementtheapprovedTandDProgram.ConductanimpactassessmentforallTandDinterventionsconducted6monthsafterimplementation.
Monitorandevaluateresults HRDStaff/HRDChief Evaluateresultsoftheintervention.
END
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-03Rev.No.:0
Eff.Date:23February2017
FilingandLitigationofAdministrativeComplaint Page
01of04
PURPOSEThisManual is intendedtoestablishprocedures inprocessingdocumentsandadministrativecases inordertoprovide support to different services/units of ICTO and to achieve the expeditious and just dispensation ofjusticeinadministrativeproceedings.SCOPEThis Manual shall cover the procedure in reviewing contracts, rendering legal opinion, and litigation ofadministrativecases.
REFERENCESExecutiveOrderNo.292“RevisedAdministrativeCodeof1987”RevisedRulesonAdministrativeCasesintheCivilService(RRACS)SpecialOrderno.009“DICTRulesofProcedureforDisciplinaryCases”SpecialOrderno.008“DesignatingtheMembersoftheDICTFact-FindingCommittee”
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-03Rev.No.:0
Eff.Date:23February2017
FilingandLitigationofAdministrativeComplaint Page
02of04PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
SubmitComplaint-Affidavit,AttachmentsandCertificateofNon-
forumShopping
ReceivingOfficer,OfficeoftheExecutiveDirector
• SubmissionofCompliant-Affidavit,Attachments,andCertificateofNon-forumShopping
• ReceivingOfficerchecksrequirementsastocompleteness
• Stamps“Received”onoriginalandreceivingcopy
EncodeDetailsintheDocumentTrackingSystem
Encoder,OfficeoftheSecretary • Fill-outFeedbackForm• EncodedetailsoftheCompliantintheDocumentTrackingSystem
• WritesDocumentTrackingNo.onthereceivingcopy
EndorsetheComplaint-Affidavit,AttachmentsandCertificateofNon-forumShoppingtotheLegalDivision
ExecutiveAssistant,OfficeoftheSecretary
EndorsetheComplaint-Affidavit,AttachmentsandCertificateofNon-forumShoppingtotheLegalDivision.
RecordsDetailsoftheComplaintintheLegalDivision’sDatabaseandForwards
ittotheChiefoftheLegalDivision
Clerk,LegalDivision • RecordsdetailsofthecomplaintintheLegalDivision’sDatabase
• ForwardsdetailstotheChiefofLegalDivisionfordistributiontoattorneys
Assignsthecasetotheattorneys Chief,LegalDivision
Evaluatesthecaseanddeterminesifallegationscambelitigatedunder
RRACS
Attorney,LegalDivision EvaluatesthecaseanddeterminesoftheallegationsinthecompliantcanbelitigatedunderRRACS:• IfthecasecanbelitigatedunderRRACS,he/sheshallendorsethecasetotheFact-FindingCommittee
• IfthecasecannotbelitigatedunderRRACS,he/sheshallrecommendforappropriatelegalaction
A
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-03Rev.No.:0
Eff.Date:23February2017
FilingandLitigationofAdministrativeComplaint Page
03of04PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
EvaluatestherecommendationoftheattorneyandendorsestotheFact-Find
Committee
Chief,LegalDivision • Evaluationoftherecommendationoftheattorney• EndorsementofthecomplainttotheFact-FindingCommitteewithnecessarycomments
• ConductpreliminaryinvestigationinaccordancewithSpecialOrderNo__
SubmissionofInvestigativeReportwithrecommendationandthecompleterecordsofthecasetotheDisciplining
Authority
DiscipliningAuthority • Ifthereisaprimafaciecase,issueeitheraformalchargeoranoticeofcharge
• Absenceofaprimafaciecasemeansthatthecomplaintshallbedismissed
B
PrimaFacie?Complaintdismissed
END
No
Yes
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-03Rev.No.:0
Eff.Date:23February2017
FilingandLitigationofAdministrativeComplaint Page
04of04PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
B
SubmissionofnecessarydocumentsrequiredbytheHearingCommitteeand
conductsformalhearing
HearingCommittee • ConductformalinvestigationinaccordancewiththeRevisedRulesonAdministrativeCasesintheCivilService,wheremeritsofthecasecannotbedecidedjudiciouslybythediscipliningauthoritywithoutconductingsuchinvestigationorwhentherespondentelectstohaveone.
• Commencetheformalinvestigationnotearlierthan10daysfromthereceiptoftherespondent’sansweroropentheexpirationoftheperiodtoanswer.
• Finishtheinvestigationwithin30daysfromtheissuanceoftheformalchargeunlesstheperiodisextendedbythediscipliningauthorityinmeritoriouscases.
• Submitwithin15daysafterconclusionoftheformalinvestigation,areportcontaininganarrationofthematerialfactsestablishedduringtheinvestigation,thefindingsandtheevidencesupportingsaidfindings,aswellastherecommendationstothediscipliningauthority.
Givesdecisionofthecase DiscipliningAuthority
END
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-04Rev.No.:0
Eff.Date:23February2017
RequestofCertificateforNoPendingCase Page
01of02
PURPOSEThisManual is intendedtoestablishprocedures inprocessingdocumentsandadministrativecases inordertoprovide support to different services/units of ICTO and to achieve the expeditious and just dispensation ofjusticeinadministrativeproceedings.SCOPEThis Manual shall cover the procedure in reviewing contracts, rendering legal opinion, and litigation ofadministrativecases.
REFERENCESExecutiveOrderNo.292“RevisedAdministrativeCodeof1987”RevisedRulesonAdministrativeCasesintheCivilService(RRACS)SpecialOrderno.009“DICTRulesofProcedureforDisciplinaryCases”SpecialOrderno.008“DesignatingtheMembersoftheDICTFact-FindingCommittee”
ResourceManagement
DocumentReferenceCode:
PM-LEGAL-06-04Rev.No.:0
Eff.Date:23February2017
RequestofCertificateforNoPendingCase Page
02of02
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Fill-outNoPendingCaseRequestSlip Clerk,LegalDivision • FillsouttheNoPendingCaseRequestSlipandsubmitssupportingdocuments.
• Clerkreceivesaccomplishedrequestslipandsupportingdocuments
EncodeInformation Clerk,LegalDivision Clerkencodesinformationoftherequester.
VerifyRecordsoftheRequester Clerk,LegalDivision ClerkverifiesrecordsoftherequesterfromtheLegalDivision’sDatabase.
• Ifwithoutcase,printcertificate• Ifwithcase,printcertificatewithcase/s
Note:Forretiredorseparatedemployees,theLegalDivisionmayreferthemattertoHumanResourceManagementSection(HRM)forverificationinthe201File.
SubmittoAuthorizedSignatoryforApproval
AuthorizedPerson
ReviewDocuments AuthorizedPerson
SignCertificate AuthorizedPerson
END
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-05Rev.No.:0
Eff.Date:23February2017
RegistrationandInsuranceofServiceVehicle Page
01of03
PURPOSETo ensure that the registration and insurance of all ICTO service vehicles follows the set of guidelines andproceduresimplementedbytheLTOandtheGSIS
SCOPEThiscoverstheregistrationandinsuranceproceduresofallICTOservicevehicles.
DEFINITIONOFTERMSLTO–LandTransportationOfficeGSIS–GovernmentServiceandInsuranceSystemRECORDSObligationSlipDisbursementVoucherPreviousyearcopyofGSISInsuranceCertificatePreviousyearcopyofLTORegistration(CR–CertificateofRegistration)
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-05Rev.No.:0
Eff.Date:23February2017
RegistrationandInsuranceofServiceVehicle Page
02of03PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
ComputationofInsurance Motorpool/GSIS
Budget
ProcessesthecomputationoftheGovernmentServiceInsuranceService(GSIS)VehicleInsurance.
Determinestheavailabilityoffunds.FundsAvailable?
Motorpool PreparestheObligationSlip,DisbursementOrderforthepaymentofGSISInsurance.
No
Yes
PreparationofdocumentsforthepaymentofGSISInsurance
Motorpool/GSIS PaymentofGSISInsuranceattheGSISCentralOffice,PasayCity.
PaymentofGSISInsurance
ComputationofthePaymentofLTORegistration
Motorpool/LTO ProcessesthecomputationofthepaymentfortheLTPORegistration.
Budget Determinestheavailabilityoffunds.
A
FundsAvailable?
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-05Rev.No.:0
Eff.Date:23February2017
RegistrationandInsuranceofServiceVehicle Page
03of03
PROCEDURES
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.
Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.
END
PreparationofdocumentsforthepaymentofLTORegistration
Motorpool PreparestheObligationSlip,DisbursementOrderforthepaymentofLTORegistration.
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-06Rev.No.:0
Eff.Date:23February2017
RepairofServiceVehicles Page
01of03
PURPOSETo ensure that the repair andmaintenance of service vehicles of all DICT officials and staff follow the set ofguidelinesanditsuseshallbeproperlycontrolledandregulated.
SCOPEThiscoverstherepairandmaintenanceofallservicevehiclesofDICTofficialsandstaff.
DEFINITIONOFTERMSRequestforRepairForm–formtobeaccomplishedbeforerequestingforvehiclerepair.Pre-andPost-repairInspectionForm–formtobefilled-upbythetechnicalinspectorindicatinghisfindingsandrecommendations.PurchaseRequestForm–formtobeusedforrequestingsuppliesandmaterialsneeded.SAI–SuppliesAvailabilityInquiryForm.RIS–RequisitionandIssueSlipFormRECORDSRequestforRepairFormPre-andPost-repairInspectionReportFormPurchaseRequestSuppliesAvailabilityInquiryFormRequisitionandIssueSlipCanvassforQuotationFormAbstractofPriceQuotationForm
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-06Rev.No.:0
Eff.Date:23February2017
RepairofServiceVehicles Page
02of03
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
SubmitVehicleforMaintenanceCheckUp
PreparePre-inspectionReport
Driver
Mechanic/Driver
SubmitvehicleformonthlymaintenancecheckuptotheMotorpoolUnit.
PrepareDriver’sReportandPre-inspectionReportforApprovaloftheAdministrativeDivision.
Head,AdministrativeDivision ApprovesthePre-repairInspectionReportandforwardstheRequesttotheMotorpoolUnit/GSS.
Pre-repairInspection Inspector Pre-repairinspectionandevaluationofthevehicle.
A
ApprovalPre-inspectionReport
OutsideRepair?
SuppliesAvailabilityInquiry
Yes
No
Motorpool PreparestheSuppliesAvailabilityInquiry(SAI).
Available? Supply Determinestheavailabilityofthesuppliesneededforrepair.
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-06Rev.No.:0
Eff.Date:23February2017
RepairofServiceVehicles Page
03of03
PROCEDURES
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
Vehicle(s)RepairReady Motorpool/Mechanic Vehicle(s)readyforrepair.
Post-inspection Inspector Conductsapost-repairinspection.
END
RequisitionandIssueSlip Supply ApprovedtheRISandSAIandissuesthesupplies.
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-07Rev.No.:0
Eff.Date:23February2017
RequestForFuel/Supply Page
01of02
PURPOSEToensurethattherequestforfuelandothersupplyforservicevehiclesofallICTOofficialsandstafffollowthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.SCOPEThiscoversalltherequestsforuseofICTOservicevehicles.DEFINITIONOFTERMSVehicleSupply/ServiceRequestSlip–theformtobeaccomplishedbeforethewithdrawaloffuelandothersuppliesfromgasstation.RECORDSVehicleSupply/ServiceRequestSlip
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-07Rev.No.:0
Eff.Date:23February2017
RequestForFuel/Supply Page
02of02
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
RequestforFuel
VehicleSupply/ServiceRequestSlip
Driver
Motorpool
Driverrequestforfuel.
PreparestheVehicleSupply/ServiceRequestSlip.
Head,AdministrativeDivision ApprovestheVehicleSupply/ServiceRequestSlip.
IssuanceofGasSlip Motorpool GivestheGasSliptotherequestingdriver.
ApprovaloftheVehicleSupply/ServiceRequestSlip
END
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-08Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(OutsideofMetroManila)
Page
01of03
PURPOSEThis procedure aims to ensure that the request for the use of service vehicles of all ICTO officials and stafffollowsthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.
SCOPEThiscoversalltherequestsforuseofICTOservicevehicles.
DEFINITIONOFTERMSVehicleRequestForm–formtobeaccomplishedwheneverarequestforvehicleforofficialtripisrequested.TripTicket–formissuedforeveryapprovedvehiclerequest.Travel Authority – a written authority signed by the Head of the Agency authorizing the travel of ICTOemployeesRECORDSVehicleRequestFormVehicleTripTicketTravelAuthority
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-08Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(OutsideofMetroManila)
Page
02of03
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
RequestforuseofServiceVehicle RequestingUnit • RequestingunitfillsuptheVehicleRequestFormandforwardsittotheMotorpoolUnitatleast3daysbeforetherequestedtrip.
• ApprovedTravelAuthorityshouldbeattachedtotheRequest.
Available?
Motorpool ReceivestheVehicleRequestFormonorbefore3:00PM.
Motorpool Determinestheavailabilityofservicevehicles.
ApprovalofTripTicket Head,AdministrativeDivision Approvestherequestedtrips.
VehicleRequestForm
TripConfirmation Motorpool
Yes
No
Confirmstheavailabilityofservicevehicleandinformstherequestingunitofthedetailsoftheapprovedtrip.
TripDetails Motorpool/Driver Disseminatesanddiscusseswiththedriverthedetailsofthetrip.
Pre-tripInspection Motorpool/Driver Ensurestheroad-worthinessoftheservicevehicletobeused.
A
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-08Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(OutsideofMetroManila)
Page
03of03
PROCEDURES
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.
Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.
END
Trip Driver/Passenger(s) • Conductsthetrip.• Detailsspecifiedinthetripticket.
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-09Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(WithinMetroManila)
Page
01of03
PURPOSEThis procedure aims to ensure that the request for the use of service vehicles of all ICTO officials and stafffollowsthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.SCOPEThiscoversalltherequestforuseofICTOservicevehicles.
DEFINITIONOFTERMSVehicleRequestForm–formtobeaccomplishedwheneverarequestforvehicleforofficialtripisrequested.TripTicket–formissuedforeveryapprovedvehiclerequest.Notripwillbeallowedwithouttheapprovedtripticket.RECORDSVehicleRequestFormTripTicket
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-09Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(WithinMetroManila)
Page
02of03
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
RequestforuseofServiceVehicle
VehicleRequestForm
RequestingUnit
Motorpool
RequestingunitfillsuptheVehicleRequestFormandforwardsittotheMotorpoolUnitatleast1daybeforetherequestedtrip.
ReceivestheVehicleRequestFormonorbefore3:00PM.
Available? Motorpool Determinesavailabilityofservicevehicles.No
Yes
TripTicket Motorpool PreparestheTripTicketsfortherequestedtrips.
ApprovalofTripTicket Head,AdministrativeDivision Approvestherequestedtrips.
TripDetails Motorpool/Driver Disseminatesanddiscusseswiththedriverthedetailsofthetrip.
Pre-tripInspection Motorpool/Driver Ensurestheroad-worthinessoftheservicevehicletobeused.
A
ResourceManagement
DocumentReferenceCode:
PM-MPU-06-09Rev.No.:0
Eff.Date:23February2017
RequestforServiceDelivery(WithinMetroManila)
Page
03of03
PROCEDURES
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.
Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.
END
Trip Driver/Passenger(s) • Conductsthetrip.• Detailsspecifiedinthetripticket.
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
01of10
PURPOSEThepurposeofthisProceduresManualistoensurethatallProcurementofGoodsandServicesarecompliantwiththeprovisionsofRepublicActNo.(RA)9184anditsRevisedImplementingRulesandRegulations.SCOPEProcedures cover all activities, starting with the receipt of approved Purchase Request up to the FinalAcceptanceofdeliveredgoodsandservices.DEFINITIONOFTERMSAlternativeModesofProcurement–perArticleXVIoftheRevisedIRR.ApprovedBudgetfortheContract(ABC)–referstothebudgetforthecontractdulyapprovedbytheHeadoftheProcuringEntity,asprovidedforintheGeneralAppropriationsActand/orcontinuingappropriations.Bid – refers to a signed offer or proposal submitted by a supplier, manufacturer, distributor, contractor orconsultantinresponsetotheBiddingDocuments.BidsandAwardsCommittee(BAC)–referstotheBidsandAwardsCommitteeestablished inaccordancewithArticleVoftheRevisedIRR.Bidding Documents – refers to documents issued by the Procuring Entity as the basis for Bids, furnishing allinformation necessary for a prospective bidder to prepare a bid for the Goods, Infrastructure Projects, andConsultingServicestobeprovided.CompetitiveBidding– refers to themethodof procurementwhich is open toparticipationby any interestedpartyandwhichconsistsofthefollowingprocesses:advertisement,pre-bidconference,eligibilityscreeningofprospectivebidders, receiptandopeningofbids,evaluationofbids,post-qualificationandawardof contract,thespecificrequirementsandmechanicsofwhicharedefinedintheIRRofR.A.9184.ConsultingServices–refertoservicesforInfrastructureProjectsandothertypesofprojectsoractivitiesoftheGovernment requiring adequate external technical and professional expertise that are beyond the capabilityand/orcapacityofthegovernmenttoundertakesuchas,butnotlimitedto:(i)advisoryandreviewservices;(ii)pre-investment or feasibility studies; (iii) design; (iv) construction supervision; (v) management and relatedservices;and(vi)othertechnicalservicesorspecialstudies.
Contract – refers to contract between DICT and the Supplier/Contractor whowas declared as Single/LowestCalculated and Responsive Bid. It specify payment terms, delivery dates, item description, quantities and allotherobligationsandconditionsstatedinthebiddingdocuments.End-user–referstotherequestingUnit,Division,Serviceand/orProject.
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
02of10G-EPS–referstotheGovernmentElectronicProcurementSysteminaccordancewithSection8ofRA9184.
Goods – refer to all items, supplies, materials and general support services, except consulting services andinfrastructureprojects,whichmaybeneeded in the transactionof public businesses or in thepursuit of anygovernment undertaking, project or activity, whether in the nature of equipment, furniture, stationery,materialsforconstruction,orpersonalpropertyofanykind,includingnon-personalorcontractualservicessuchastherepairandmaintenanceofequipmentandfurniture,aswellastrucking,hauling,janitorial,security,andrelatedoranalogousservices,aswellasprocurementofmaterialsandsuppliesprovidedbytheprocuringentityforsuchservices.GPPB – refers to theGovernment Procurement Policy Board established in accordancewith Article XX of RA9184.HeadoftheProcuringEntity(HOPE)–referstotheheadoftheagencyorhisdulyauthorizedofficial.InfrastructureProjects– includetheconstruction, improvement,rehabilitation,demolition,repair,restorationor maintenance of roads and bridges, railways, airports, seaports, communication facilities, civil workscomponentsofinformationtechnologyprojects,irrigation,floodcontrolanddrainage,watersupply,sanitation,sewerage and solidwastemanagement systems, shoreprotection, energy/power andelectrification facilities,national buildings, school buildings, hospital buildings and other related construction projects of thegovernment.Notice to Proceed (NTP) – Refers to notice from DICT to a supplier/contractor stating the date thesupplier/contractor can begin work subject to the conditions of the contract. The performance time of thecontractstartsfromtheNTPdate.Procurement – refers to the acquisition of Goods, Consulting Services, and the contracting for InfrastructureProjectsbytheProcuringEntity.Procurementshallalsoincludetheleaseofgoodsandrealestate.Withrespecttorealproperty,itsprocurementshallbegovernedbytheprovisionsofRA8974,entitled“AnActtoFacilitatetheAcquisitionofRight-of-WaySiteorLocationfornationalGovernmentInfrastructureProjectsandforOtherPurposes”,andotherapplicablelaws,rulesandregulations.Procuring Entity – refers to any branch, department, office, agency, or instrumentality of the governmentincluding state universities and colleges, government-owned and/or –controlled corporations, governmentfinancial institutions, and local government units procuring Goods, Consulting Services and InfrastructureProjects.Republic Act 9184 (R.A. 9184) or the Government Procurement Reform Act – the Law that applies to theProcurementof InfrastructureProjects,Goods,andConsultingServices,regardlessofsourceoffundswhetherlocal or foreign, by all branches and instrumentalities of government, its corporations and local governmentunits,subjecttotheprovisionsofCommonwealthActNo.138.Revised Implementing Rules and Regulations of RA 9184 (IRR) – hereinafter called the IRR, is promulgatedpursuant to Section 75 of Republic Act No. (R.A.) 9184, otherwise known as the “Government ProcurementReform Act”, for the purpose of prescribing the necessary rules and regulations for the modernization,standardization,andregulationoftheprocurementactivitiesfortheGovernmentofthePhilippines(GOP).
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
03of10
RECORDSPurchaseRequestNoticeofAwardContractObligationRequestSlip
JobOrderPurchaseOrderNoticetoProceed
REFERENCESRepublicActNo.9184(TheGovernmentProcurementReformAct)
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
04of10
PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
SubmissionofApprovedPRandTermsofReference
InitialMeeting
EndUserandBACSecretariat
EndUserandBACSecretariat
EndUsertosubmitthefollowingdocuments:• PPMP• POW/AWFP
• Discussionondefinitionof“similarinnature”,detailedfinancialbreakdown,deliveryschedule,documentstoberequiredduringpostqualificationandwarranty.
• BACSecretariattoschedulethePre-procurementandsendcalendarinvitestoallstakeholders.
• BACSecretariattoprepareinvitationtoObservetoCOA.
Draft,Revise,andFinalizeBiddingDocuments
BACSecretariat PreparetheBiddingDocumentsforpresentationduringPre-procurementConference.
ConductofPre-procurementConference
BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,COA
Representative,InspectionandAcceptanceTeamandother
Stakeholders
Discussiononthefollowing:• FundSource• ApprovedBudgetfortheContract(ABC)• TermsofReference• TermsofPayment• Warranty• InspectionandAcceptance• ScheduleofprocurementactivitiesBACSecretariattopreparethefollowing:• Minutesofthemeeting• InvitationlettertotherepresentativeofCOAandatleast2observers,onefromadulyrecognizedprivategroupinasector/disciplinerelevanttotheprocurementathandandonefromanon-governmentorganization
BACSecretariat FinalizationofBiddingDocumentsforpostingApproved?
A
No
Yes
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
05of10
PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
A
Advertisement(ABCof2Mandabove)WebPosting
BACSecretariat,BACChair,andEndUser
• BACSecretariattopreparePRforAdPostingrecommendedbytheEndUserandApprovedbytheBACChair
• BACSecretariattoprepareInvitationtoBidtobeapprovedbytheBACChair
Discussiononthefollowing:• Scheduleofactivities• 2EnvelopeSystemandpropersealingandmarkingofenvelopes
• EligibilityandTechnicalDocuments• PostQualificationDocuments• FinancialDocuments• TechnicalSpecifications• ReminderstoBidders
ConductofPre-bidConference BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,COA
Representative
B
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
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PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
B
Approved?Issue
SupplementalBidBulletin
BACSecretariat,EndUser,andBACMembers
BACSecretariat:• PreparematrixofqueriestobeansweredbytheBAC/EndUser.
• PreparetheSupplementalBudBulletintoanswerallqueriesfrombiddersandtocoverallamendedprovisionsintheBiddingDocuments.
SupplementalBidBulletin:• TobeapprovedandsignedbytheBACChairperson.• TobepostedinPhilGEPSandtheDICTwebsite.
No
BACSecretariat’sdutiesarethefollowing:• AssignedtoreceivethebidsubmissionsfrombiddersattheDICTlobby.
• Handlelogisticsincludingmeals• Checkingofbidsubmission• PrepareAbstractifBidasRead• Minutesofthemeeting• PrepareandIssueaWaivertofileaMotionforReconsideration(ifapplicable)
• HandingoveroftheduplicatecopyofbidsubmissiontoTWGforBidEvaluationandPostQualificationpurposes
BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,
Observers
Yes
SubmissionandopeningofBids
Approved?
BACSecretariat,EndUser,BACMembers,andHOPE
• BACSecretariattoprepareResolutiondeclaringFailedBiddingandRecommendingforaRebidtobesignedbytheBACmembersandapprovedbyHOPE.
• EndUsertoreviewandrevisetechnicalspecifications,ifapplicable
ReturntoConductofPre-procurementConference
No
Yes
C
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
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PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
C
BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,and
HOPE
TWGtoprepareBidEvaluationandArithmeticalCorrectionReportwhichwillrecommendtheSingle/LowestCalculatedBid.BACSecretariattopreparethefollowing:• ResolutionDeclaringSingleorLowestCalculatedBidtobesignedbyBACmembersandapprovedbyHOPE
• NoticeofSingleorLowestCalculatedBidtothebiddertobesignedbytheBACChairperson
ConductBidEvaluation
• ToissueNoticeofSingle/LowestCalculatedBid(S/LCB)tothebidder
• BidderisrequiredtosubmittheirPostQualificationdocumentswithin3calendardaysuponreceiptofNoticeofS/LCB
BACSecretariatIssueNoticeofSingle/LowestCalculated
Bid
ConductofPostQualificationBasedon
Ranking
TWGtopreparePostQualificationEvaluationReportwhichwillgiverecommendtheSingle/LowestCalculatedandResponsiveBid(S/LCRB)andrecommendationtoawardthecontracttothebidderBACSecretariattopreparethefollowing:• ResolutionDeclaringSingleorLowestCalculatedandResponsiveBidandRecommendingIssuanceofNoticeofAwardtobesignedbyBACmembersandapprovedbyHOPE
• NoticeofPostQualificationtobesignedbyBACChairperson
• NoticeofAwardtoberecommendedbytheBACChairpersonandtobesignedbyHOPE
BACSecretariattopreparethefollowing:• ResolutionDeclaringFailureBidandRecommendingaRebidtobesignedbyBACmembersandapprovedbyHOPE
• NoticeofPostDisqualificationtobesignedbyBACChairperson
• IssuetheNoticeofPostDisqualificationtotheS/LCB
BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,HOPE
BACMembers,BACSecretariat,andHOPEResponsive?
IssueNoticeofPost
Disqualification
No
D
Yes
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
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PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
D
IssueNoticeofPostQualification BACSecretariat • ToissueNoticeofPostQualificationtothebidder.• BidderisrequiredtosubmitJointVentureAgreement(JVA),ifapplicable,within10calendardaysuponreceiptofNoticeofPostQualification.
• ToissueNoticeofAwardtothebidder.• BidderisrequiredtosubmittheirPerformanceSecurityandDetailedWorkPlanin10calendardaysfromreceiptofNOA.
BACSecretariattoprepareObligationRequesttobesignedbyBudgetOfficerandHeadofRequestingOffice.
Meetingtoensureallthetermsandconditionsinthebiddingdocumentsarereflectedinthedraftcontract.
BACSecretariat,BudgetOfficer,andHeadofRequestingOffice
BACSecretariat,EndUser,InspectionandAcceptanceTeam,andLegal
BACSecretariatIssueNoticeofAward
PreparationofObligationRequest
Pre-contractExecutionPhase
E
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
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PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
E
Draft,revise,andfinalizeContract BACSecretariat,EndUser,LegalandSupplier
Meetingtoensureallthetermsandconditionsinthebiddingdocumentsarereflectedinthedraftcontract.
Isthecontractapproved?
1. EndUser2. Legal3. Budget4. Accounting
SupplierandWitness,WitnessofICTO,BudgetOfficer,Accountant,
andHOPE
BACSecretariattofacilitatesigningofthecontract.Onceallpartieswereabletosigntocontract,EndUseristofacilitatenotarization.
No
ContractReviewbytheSupplier
Approved?
Yes
Yes
SigningofContract
No
PreparationofJobOrder/PurchaseOrder
BACSecretariat,Accountant,HeadofAdminforJO,HeadofRequesting
Office,HOPE
BACSecretariattopreparethePurchaseOrder(PO)orJobOrder(JO),whicheverisapplicable,andwillfacilitatesigningofit.AccountanttosignforFundsAvailability,HeadofAdmin(forJO)andHeadofRequestingOfficetorecommendtotheHOPE,andHOPEtoapprove.
F
ResourceManagement
DocumentReferenceCode:
PM-PMO-06-10Rev.No.:0
Eff.Date:23February2017
ProcurementofGoodsandServices Page
010of10PROCEDURESPublicBidding(PhP500,000.00andAbove)
FLOW PERSON/UNITRESPONSIBLE
DETAILS
F
IssueNoticetoProceed BACSecretariat,HeadofRequestingOffice,LegalandHOPE
• BACSecretariattopreparetheNoticetoProceed(NTP)andwillfacilitatesigningofit.
• HeadofRequestingOfficetorecommendtotheHope,andHOPEtoapprove.
• UponapprovalofHOPE,BACSecretariattoissuetotheSuppliertheNTP,JO/PO,andnotarizedContract.
ContractImplementation BACSecretariattosubmit2setsofProcurementChecklisttoCOAand1setofProcurementChecklisttoEndUser.
ConductDeliveryandInspection
ContractImplementation:EndUser,Supplier
IssueCertificateofAcceptance
ConductDeliveryandInspection:InspectionTeamandEndUser
PreparationofPertinentDocumentsforPayment
IssueCertificateofAcceptance:AcceptanceTeamandEndUser
IssuanceoffinalacceptancesignedbyHOPEandfacilitatespreparationandsigningofAcknowledgementReceiptforEquipment(ARE)
SubmissionofDisbursementVoucherwithCompleteRequiredDocuments
Preparationofpertinentdocumentsforpayment:BACSecretariat,EndUser
BACSecretariat
Preparationof2setsofProcurementChecklistforpaymentpurposesattachingalloriginalcopiestherein.
PreparationofDisbursementVoucher.
END
ResourceManagement
DocumentReferenceCode:
PM-RU-06-11Rev.No.:0
Eff.Date:23February2017
DisposalofRecords Page
01of03
PURPOSEThisprocedureaimstoensurethetimelyandefficientdisposalofoldandvaluelessrecordsthathaveexceededtheretentionperiodbysaletoNAPaccreditedbuyer.SCOPEThisoperationalprocedurecoversthedisposalofoldandvaluelessrecordsbysale.TheproceedsofwhichareturnedovertothePhilippineTreasury.
DEFINITIONOFTERMSAccreditedbuyer–buyerofoldrecordswhoisaccreditedbyNAP.NAPAnalyst–arepresentativefromNAPwhoshallwitnessthesaleofoldandvaluelessrecords.Receipt – official receipt issued by ICTO Cashier to buyer of disposed records after sale is consumed andpaymentisreceived.RECORDSMemorandumrequestingforauthoritytodisposerecordsReceiptofsaleofdisposedrecords
ResourceManagement
DocumentReferenceCode:
PM-RU-06-11Rev.No.:0
Eff.Date:23February2017
DisposalofRecords Page
02of03PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
ConductInventory RecordsOfficer,AdminAssistant • MakesinventoryofrecordholdingsstoredintheRecordsCenterbasedonthelistsubmittedbyICTOffices/Units.
• RecordsfoundtohaveexceededretentionperiodanddeterminedvaluelessperapprovedICTORecordsDisposalSchedulearerecommendedfordisposal.
• ThoseconsiderednecessaryandusefulbyICTObutnotincludedintheRecordsDisposalSchedulearerecommendedforretentionintheICTORecordsCenterandmaybetransferredtoNAPafterthelapseofretentionperiod.
AccomplishesNAPFormandrequestsforauthoritytodisposerecordsforsubmissiontoNAPforanalysis/verification/approvalbasedontheRecordsDisposalScheduleandrecommendsapproval.
RecordsOfficerPreparelistofrecordsfordisposal
Approval ExecutiveDirector Approves.
Sendapprovedrequest RecordsOfficer,Messenger • Sendsapprovedrequest• DeliversrequesttoNAP
Sendanalyst NAP • Evaluatesrecordsfordisposalandapprovedafteranalysis
• NAPanalystassignsaccreditedbuyerofoldrecordsandschedulesthedayofdisposal
Approved?
A
No
Yes
Retainrecord
ResourceManagement
DocumentReferenceCode:
PM-RU-06-11Rev.No.:0
Eff.Date:23February2017
DisposalofRecords Page
03of03
PROCESS
FLOW
A
PERSON/UNITRESPONSIBLE
DETAILS
Disposalofrecords RecordsOfficer,AdministrativeAide • DisposesrecordsbysaletobuyeraccreditedbyNAP• TobewitnessedbytheNAPanalyst,affixingtheirsignaturesin2copies,theoriginalforICTORecords,theduplicateforNAP
Receivepayment • ReceivespaymentandissuesreceiptsforsaleofdisposedrecordsandturnsovertothePhilippineTreasury.
END
ResourceManagement
DocumentReferenceCode:
PM-RU-06-12Rev.No.:0
Eff.Date:23February2017
IncomingCommunicationsfromOutside(PrintedMatters,Mails)
Page
01of02
PURPOSEThisprocedureaimstoensurethatallincomingcommunicationswhetherofficialorpersonalmailsandprintedmatters fromthePostOfficeorcouriers,Presidential issuances fromtheOfficeof thePresidentandorhand-deliveredcommunications fromothergovernmentorprivateagenciesareproperly received, recorded,codedandefficientlydeliveredtoaddresseeinthefastestpossiblemanner.SCOPEThisoperationalprocedurecoversthereview,identificationofaddresseecodingandreproductioninthecaseofPresidentialissuancesandpropertransmittal/deliveryofdocumentstoconcernedofficialsandemployees.
DEFINITIONOFTERMSPrintedMatters–anyprinteddocument,whichmaybeintheformofletter/periodicalsorpublications.PresidentialIssuances–writtendirectivecomingfromtheOfficeofthePresident,whichmaybeintheformofExecutive,Administrative,OfficeorSpecialOrder,CircularorMemorandum.RECORDSDatabaseLogBookFileofOfficeofthePresidentIssuance(duplicate)File of photocopied letter theoriginal ofwhichhadbeen referredbyDICTOfficials to agencies or concernedemployees
ResourceManagement
DocumentReferenceCode:
PM-RU-06-12Rev.No.:0
Eff.Date:23February2017
IncomingCommunicationsfromOutside(PrintedMatters,Mails)
Page
02of02
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Received Receivingclerk • Reviewsattachments,andidentifiesaddressee• Communicationsaddressedtoofficials/employeesinsealedenvelopesandstampedCONFIDENTIALarerecordedintheinternalroutingslip(IRS)andforwardedtotheaddresseesasreceived;thesameprocedureappliesforpersonalmails.
• ThoseaddressedtoDICTofficialinsealedenvelopeareopenandcheckedforenclosures/attachments.
Allofficialmails/communicationsofDICTarereviewed;thedestinationandurgencyischeckedbeforeitisprocessed.
Review/proofreadthedocuments RecordsOfficer
Process RecordsStaff • Processdocumentsthroughtheedocumenttrackingsystem,barcodewithreferencenumberandputtheinitialbeforeitisforwardedtotheconcernedpersonnel.
• Reproduceandretaincopyforfiling.
Deliver InternalMessenger Deliverthedocumentretainedthereceivedcopyandfile.
END
ResourceManagement
DocumentReferenceCode:
PM-RU-06-13Rev.No.:0
Eff.Date23February2017
IncomingCommunications(DICTIssuances)
Page
01of02
PURPOSEThisprocedureaims toensure that all incoming communications fromDICT Services andUnits and issuancesfromtheOfficeoftheSecretaryareproperlyreceived,recorded,coded,andefficientlydeliveredtoaddresseeinthefastestpossiblemanner.SCOPEThis operational procedure covers the review, identification of addressee coding and reproduction of DICTissuances,andpropertransmittal/deliveryofdocumentstoconcernedofficialsandemployees.
DEFINITIONOFTERMSDICTIssuances–writtendirectivecomingfromtheDICTSecretaryandotherofficialswhichmaybeintheformofAdministrative,OfficeorSpecialOrder,CircularorMemorandum.RECORDSDatabaseLogBookFileofICTOfficeIssuance(originalandduplicate)
ResourceManagement
DocumentReferenceCode:
PM-RU-06-13Rev.No.:0
Eff.Date23February2017
IncomingCommunications(DICTIssuances)
Page
02of02
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Received RecordsStaff • RecordsOfficertocheckincomingissuances• AdminAidetodate,assign,number,reproduce,encodeandretainfile.
• ForCentralOfficeinQC:Personaldeliveryoremailed.
• ForagenciesoutsideDICTCentralOffice:FaxoremailandliaisonOfficer.
• ForFieldOffices:Privatecourieroremail
Preparedeliveryreceipts/Distribute/Deliver
AdminAide,LiaisonOfficer
END
ResourceManagement
DocumentReferenceCode:
PM-RU-06-14Rev.No.:0
Eff.Date:23February2017
OutgoingCommunications Page:
01of02
PURPOSEThis procedure aims to ensure the timely and efficient release anddelivery of outgoing communications and
issuances to concerned offices and agencies of DICT after the conduct of an effective records management
procedure.
SCOPE
This operational procedure applies to every delivery and release of outgoing communications to proper
addresseeeitherbyhanddelivery,faxmachine,byemailorbyprivatecourier.
DEFINITIONOFTERMSDuplicate Copy – duplicate copy of issuances stamped received by concerned party and duplicate copy of
communicationscontaininginitialsofofficials.
Delivery of Receipt – form slip to be accomplished indicated the name of addressee, subject, name and
signatureofreceived,anddatethedocumentwasreceived.
CertificateofMailing–aformaccomplisheddailybytheRecordsClerkindicatingthenumberofmails(domestic,
foreign, registered, speedmail,etc.)and theamountspent,duplicatecopyofwhich furnishedthecashier for
liquidationofPCV.
RECORDSDeliveryReceipt
DuplicateFileCopy
CertificateofMailing
ResourceManagement
DocumentReferenceCode:
PM-RU-06-14Rev.No.:0
Eff.Date:23February2017
OutgoingCommunications Page:
02of02
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Received AdminAide,RecordsOfficer • Reviewforcompleteattachments/enclosures,
assignsnumber,processes/splits,encodesand
retainsduplicatecopywithinitials.
• Urgentcommunicationsmustbewithred
tags/notepadstampedwith“rush”or“priority”.
• Communicationsformailingshouldbeina
designatedenvelopewithcompleteddetailsof
senderandaddresseebeforeitisforwardedtothe
RecordsUnit.
• Itshouldbeopenedforthestafftocheckthecontentandbeabletoretaincopyforfiling.
• Ifconfidential,thenameofsender/officeshouldbe
typedontheupperlefthandcorneroftheenvelope
foridentificationpurposes.Mailsareweighedand
affixedwithstampbeforedelivery.
Courier?
HandcarriedorFax
No
Yes
PrepareStatementofReadingsand
ReportofMails
PrepareDeliveryReceipt AdminAide Addressesthedeliveryreceiptstoagenciesconcerned.
Deliver LiaisonOfficer • Deliverthedocument,retainedthereceivingcopy
forfile.
• Processoutgoingdocumentthroughthedocument
trackingsystem.
• CopiesforFieldOfficesaresentthroughcouriersorbyemail
END
ResourceManagement
DocumentReferenceCode:
PM-RU-06-15Rev.No.0
Eff.Date:23February2017
RequestforCopyofDocuments Page
01of02
PURPOSEThisprocedureaimstofurnishDICTofficials,agencies,andemployeeswithcopyofneededdocumentsorfiles.SCOPEThisoperationalprocedureappliestocopiesofofficialdocumentsrequestedbyofficials,agencies,employees,orclients.
DEFINITIONOFTERMSDocuments/files–officialrecordsneededforreferencepurposes.Requestform–slipaccomplishedbyrequestingparty.RECORDSRequestFormCopyofrequesteddocument
ResourceManagement
DocumentReferenceCode:
PM-RU-06-15Rev.No.0
Eff.Date:23February2017
RequestforCopyofDocuments Page
02of02PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Askforassistance RequestingParty Makesverbalrequest
ExtendAssistance • Instructsstafftoretrieve/providerequesteddocuments
• NodocumentisallowedtobetakenoutoftheRecordsCenter
• OnlyinextremecasesarefilesallowedtobetakenoutbutwithauthorityfromtheDirectorofAFM.
• Inwhichcasetherequestingpartyisaskedtosignaborrower’scard.
END
RecordsOfficer
Providerequesteddocument Providesrequesteddocument.AdministrativeAssistant
ResourceManagement
DocumentReferenceCode:
PM-RU-06-16Rev.No.:0
Eff.Date:23February2017
RequestforRepairofFacilitiesandEquipment
Page:
01of03
PURPOSEThisprocedureaimstoensureproperprocessflowinavailingtheservicesofPhysicalPlantUnitStaffwhenevertheneedarisesandtomakesurethatfacilitiesandequipmentofDICTareingoodoperationalcondition.SCOPEThisoperationalprocedurecoversallDICTfacilitiesandequipment.
DEFINITIONOFTERMSRequestforRepair/ServiceForm–formtobeaccomplishedwherethereiscomplaintsorrepairtobedonePre-repair and Post-repair Inspection Form – form to be filled-up when requesting for repair. Finding andrecommendationofinspectorsshouldbeindicatedinthisform.RECORDSRequestforRepair/ServiceFormPre-andPost-repairInspectionFormPurchaseRequestForm
ResourceManagement
DocumentReferenceCode:
PM-RU-06-16Rev.No.:0
Eff.Date:23February2017
RequestforRepairofFacilitiesandEquipment
Page:
02of03
PROCESS
FLOW PERSON/UNITRESPONSIBLE
DETAILS
START
Filluptherequestform RequestingParty • RequestforRepair/ServiceForm• Formmustbecompletelyfilled-upwithdetailsofthecomplaintsandsignedbytheHeadoftherequestingofficeandforwardedtotheAdministrativeDivision.
ApprovetherequestandendorsetheaccomplishedformtotheHeadofGeneralServicesforaction.
Signedtherequestform
Validatetherequest Chief,GeneralServicesSection Assigntheinspectionofthedefectivefacilities/equipmenttotheHeadofPhysicalPlantUnit
Repair?
A
Yes
Head,AdministrativeDivision
Inspectthedefectiveequipment/facilities
Head,PhysicalPlantUnit/TechnicalInspector
• Fill-uptheformforPre-andPost-repairInspection• Indicatethecontrolnumberanddescriptionofproperty,thedirectcomplainandnatureofworktobedone.
No
Procurematerials SupplyandProcurementSection TheSuppliesandProcurementSectiontoprocesstheprocurementofmaterialsrequested.
Startthework PhysicalPlantStaff • Technicianwillstarttheworktobeundertakenoncethematerialsneededareavailable.
• Thepost-repairformwillbeaccomplishedwhentherepairisdone.
ResourceManagement
DocumentReferenceCode:
PM-RU-06-16Rev.No.:0
Eff.Date:23February2017
RequestforRepairofFacilitiesandEquipment
Page:
03of03
PROCESS FLOW
A
PERSON/UNITRESPONSIBLE
DETAILS
Signtheacceptance EndUser/RequestingParty Equipment/facilitiesarenowbackintonormalcondition.
END