Intermediate/Advanced

Faculty Development Workshop

FSE Faculty retreat

April 18, 2012

R

emote D

esktop Sharing Q

uick Reference G

uide for Moderators

The Moderator or a Participant m

ay request control of another participant’s desktop at anytim

e during a session. Both the person

requesting control

and the

person being

requested m

ust have

application sharing permission.

To Request C

ontrol of a Participant’s Desktop

1. In the P

articipants’ window

, select the participant from w

hom you

wish to request desktop control.

2. R

ight-click (Control-click for M

ac users) on the participant’s nam

e and select Request D

esktop Control from

the context m

enu.

3. The P

articipant will receive a m

essage indicating someone has

requested control. The participant can:

a. A

ccept by clicking Yes

b. R

efuse by clicking No

c. Select A

llow all other requests until I quit and

then click Yes

d. A

dd a Password and then click Yes

4. Y

ou will now

have control of the Participant’s desktop.

Confirm

ation that you are remotely controlling the

Application S

haring session is the presence of a magenta

border in the Application S

haring window

. This border is displayed to you (the rem

ote controller) only and the red arrow

will display on top of the A

pplication Sharing privilege.

.

Return C

ontrol of a Participant’s Desktop

The participant can take control back by selecting the Ctrl key plus

the Space bar or by click the

button located in the tool bar. The participant controlling the application can give control back by

clicking the button.

Request C

ontrol of Shared Applications

If you give control of the shared application back to the participant and later w

ish to gain control again:

1. S

elect the participant in the Participants’ w

indow.

2. R

ight-click and select Request C

ontrol of Shared A

pplications

Terminate R

emote D

esktop Sharing

There are two w

ays to stop Rem

ote Desktop S

haring:

1. S

elect the Participant’s nam

e, right-click and select Term

inate Rem

ote Desktop S

haring.

2. The P

articipant may also choose to stop the application

sharing session by clicking the button.

Tips

A

Participant can alw

ays refuse to give control over their desktop. The M

oderator will receive a m

essage saying R

emote Start R

efused.

S

imulated keystrokes can be sent using by select the

button. The sim

ulated keystrokes will be sent to the host

machine and interpreted appropriately. For exam

ple, sending C

trl+Escape to a W

indows platform

will result in the

Start m

enu popping up. The host machine w

ill accept these keystrokes as long as they are not in the Filtered K

eystrokes list.

If a P

articipant requests control of a shared application while

someone else is controlling the application, they w

ill receive the R

emote C

ontrol Failed message.

R

emem

ber you must have the A

pplication Sharing

permission (

) to be able to request control and to give control.

In the P

references dialog box, you are able to define your preferred prom

pt for Rem

ote Desktop Sharing to ensure the

level of security you wish. There are three options available

from Tools > P

references (or Ellum

inate Live! > Preferences

on a Mac).

o Y

ou can always be prom

pted to allow som

eone to take control of your desktop

o Y

ou can set a password so that the user requesting

control has to enter a password before control is

given

o Y

ou can allow users to take control autom

atically

Ideas for using R

emote D

esktop Sharing

H

elp Desk staff are able to use R

emote D

esktop Sharing to

take over a caller’s desktop. In this way the help desk can

imm

ediately diagnose the problem and fix it for the caller.

C

onduct real-time virtual lab sessions. V

irtual lab applications m

ake it possible to view and fully-interact w

ith all of the applications on one com

puter from any other

computer. C

onduct hands-on training session just as you w

ould in a physical lab.

S

ometim

es in an instructional setting it is easier for the teacher to take control of a student’s com

puter and to fix the problem

for the student rather than describing how to fix the

problem. U

se Rem

ote Desktop S

haring in this type of situation.

©

2010 Elluminate Inc. A

ll Rights R

eserved. For m

ore information visit w

ww

.elluminate.com

W

hiteboard Tools Q

uick Reference G

uide E

lluminate Live! provides pow

erful and versatile whiteboard tools

that allow all users to draw

or write on the w

hiteboard. Multiple users

can interact

on the

whiteboard

simultaneously.

M

oreover, the

whiteboard is object oriented m

eaning that all objects placed on the w

hiteboard can be edited. The moderator controls access to the

whiteboard.

Available W

hiteboard Tools

The w

hiteboard tools

are located

on the

left-hand side

of the

whiteboard.

A

ttributes Panel

The attributes panel is displayed along the bottom of the W

hiteboard w

indow and is available w

hen you select a whiteboard tool. S

ome

attributes are comm

on to all objects, and some are dependent upon

which tool has been selected. These attributes allow

you to edit your object. E

xamples are color, line thickness, font, bold/italics, etc.

Pen Tool To use the Pen tool, click on the pen (

) and select the color and line thickness from

the attributes panel. Press and hold dow

n your m

ouse button and drag the cursor to where you w

ant to end your line. H

ighlighter Tool To use the highlighter click on the H

ighlighter () and select the

color and line thickness from the attributes panel. P

ress and hold dow

n the mouse button and drag the cursor to w

here you want to

end the highlighter stroke.

Line Tool To draw

a straight line, click the Line tool () and select the color

and line thickness from the attributes panel. P

ress and hold down

the mouse button and drag the cursor to w

here you want to end the

line. You can draw

a horizontal, vertical or 45 degree angle by holding dow

n your Shift key w

hile drawing the line.

Text Tool To enter text, click the Text tool (

) and select the color, size, bold and/or italics from

the attributes panel. Click the w

hiteboard to place an insertion point, and then type your text. P

ress the <Enter> key w

hen you are done typing each line of text. Text Editor To enter m

ultiple lines of editable text, click the Text tool () and

select the color, size, bold and/or italics from the attributes panel.

Click the w

hiteboard to place an insertion point, and then type your text. P

ress the <Enter> key when you are done typing each line of

text. Ellipse or R

ectangle Tools To draw

either an ellipse or rectangle click on either of the tools (,

, ,

) and select the color and if applicable the line thickness from

the attributes panel. Press and hold dow

n the mouse button

and drag your cursor until the shape is the desired size. You can

draw a perfect circle or rectangle by holding dow

n the Shift key w

hile draw

ing either an ellipse or rectangle. Laser Pointer To use the laser pointer, click the Laser P

ointer () and select an

image from

the attributes panel to use as your pointer. As you hold

down your m

ouse and move the pointer on the w

hiteboard, or single click anyw

here on the whiteboard, the participants w

ill see the m

ovement or im

age. Eraser Tool

To erase foreground objects, click on the Eraser tool (

). You w

ill be presented w

ith a Confirm

Erase dialogue box w

here you have three options:

M

y Objects -- only erase foreground objects you created

A

ll Objects -- erase all foreground objects

C

ancel -- cancel the erase The eraser tool is only available w

hen there are objects in the foreground. Loading Im

ages

To load an Image on the w

hiteboard click the Load Image

tool (). Y

ou can load any JPE

G, G

IF, Anim

ated GIF or

PN

G file.

Loading Clip A

rt To load clip art to the w

hiteboard, click the Clip A

rt tool () and

choose from the available clip art collections.

Loading a Screen Capture

Use the S

creen Capture tool (

), to capture your desktop or selected area of your desktop to a JP

EG

or PNG

file and load this file on the w

hiteboard.

Selection Tool To select an object on the screen, click the S

election tool () and

then click on the object. The selected object will appear w

ith a border around it. You can select m

ore than one object by using your Shift

key while clicking on each object. To de-select the object, click on a

blank space on the whiteboard, or click on the selection tool again.

Manipulating O

bjects G

rouping Objects

Click the selection tool (

) and hold down the Shift key w

hile you select the objects you w

ould like to group. Then click the Group

button (). To ungroup objects, use the selection tool (

) to select the grouped objects and then click the ungroup (

) button. M

oving Objects to the B

ackground/Foreground O

nly the

moderator

can m

ove objects

into the

background or

foreground. Objects placed in the background cannot be deleted by

participants. Click the selection tool (

) and select the object you w

ish to send to the background. Click (

) to move the selected

objects to the background. To m

ove objects in the background to the foreground, click the move

all objects button (). This button is only available if there are

objects in the background. C

ut/Copy/Paste/D

elete Objects

Click on the selection tool (

) and select the object(s) you wish to

manipulate. Then right m

ouse click anywhere on the w

hiteboard (for M

ac users, hold down your C

ontrol or Com

mand key and click on

your mouse).

You w

ill have the following abilities:

C

ut Object(s) - cut object on the w

hiteboard and place on clipboard

C

opy Object(s) - copy object from

the whiteboard on to

clipboard

Paste O

bject(s) - paste a previously cut or copied object onto the w

hiteboard

Delete O

bject(s) - delete object from the w

hiteboard

© 2010 Ellum

inate Inc. All R

ights Reserved.

For more inform

ation visit ww

w.ellum

inate.com

U

sing Live Video

Quick R

eference Guide

The Video feature of E

lluminate Live! enables you to transm

it video broadcasts to others in a session. This is video you send live via a video cam

era (e.g., web cam

) – not to be confused w

ith a pre-recorded video (movie) that you can play using the

Multim

edia feature.

The Video w

indow has the follow

ing components:

Steps for Using Live Video

1. C

lick on the E

nable Video button in the Toolbar.

2. C

lick on the S

how V

ideo Window

button in the Toolbar. To open the V

ideo window

.

3. C

lick on the Preview button to start your cam

era and display in your im

age. No one but you w

ill see this video transm

ission.

4. S

elect the Image Q

uality you want to transm

it. The options are C

oarse Grays, C

oarse Color, M

edium

Grays, M

edium C

olor, Fine Grays and Fine C

olor.

5. C

lick on the Transmit button to send the video to

others in the session.

Expanding

The Video w

indow can be expanded to reveal the V

ideo C

ontrol panel. To do so, click on the S

how V

ideo Control

Panel button. W

hen you are done setting the controls, you can hide the panel by clicking on the

Hide V

ideo Control P

anel button.

Resizing

The Video pane has three different sizes: sm

all (160 x 120 pixels), m

edium (320 x 240 pixels) and large (640 x 480

pixels). Toggle between the sizes

Stopping Video Transmission

To stop transmitting video:

1. B

ut keep the Video w

indow open; release the Transm

it button by clicking on it. N

o images w

ill be transmitted.

2. To close the video w

indow; C

lick the H

ide Video

Window

button in the toolbar.

Viewing Video w

ith Multiple Sim

ultaneous Cam

eras

By default, only one session attendee at a tim

e can transmit

video in an Ellum

inate Live! room. M

oderators, however, can

override the default and configure Video to allow

up to six cam

eras simultaneously.

To configure the number of sim

ultaneous cameras, do the

following:

1. From

the Tools menu, select V

ideo > Maxim

um

Sim

ultaneous Cam

eras. The Maxim

um S

imultaneous

Cam

eras dialog will open.

2. S

elect the number of sim

ultaneous cameras you w

ould like to perm

it in the room and click on O

K. (The default is 1

simultaneous cam

era, unless otherwise configured by the

session creator in the session scheduling server.)

3. O

nce the video transmission has been started, participants

can click Transmit to activate their video. A

thumbnail w

ill appear for each participant (up to five) at the bottom

of the video w

indow.

Recording and Playback

If a session with m

ultiple simultaneous cam

eras is recorded, the video from

all cameras is saved and, w

hen playing the recording, you can choose w

ho to show in your m

ain view

pane. If Moderators used Follow

me during the recording,

their camera changes w

ill also occur in the recording.

© 2010 Ellum

inate Inc. All R

ights Reserved.

For more inform

ation visit ww

w.ellum

inate.com

In-Session Invitation Q

uick Reference G

uide for Moderators

The In-Session Invitation feature of Ellum

inate Live! enables M

oderators, from w

ithin a live session, to invite people into the session by sending them

email or instant m

essenger invitations. The invitations contain a link to join the session.

Sending an In-Session Invitation

To send an email invitation to a participant:

1. O

pen the Invite New

Participants window

by clicking the

button in the Moderator Toolbar.

2. (O

ptional) Edit the invitation text as desired.

3. C

lick on the Com

pose Email button. A

new m

essage com

position window

for your default mail application w

ill open. It w

ill be populated with the inform

ation from the Invite

New

Participants dialog.

4.

Enter the em

ail address of all those to whom

you wish to

sent the invitation and click on Send. The invitation w

ill be em

ailed to guests imm

ediately.

Copying the Session Link to an A

pplication

To copy the session link so you can paste it into another application (such as an instant m

essaging application), follow the steps below

:

1. O

pen the Invite New

Participants window

by clicking on the

In-Session Invite button.

2. C

lick on Copy Link button.

3. O

pen the other application such as Instant Messenger and

paste the link. The recipient will be able to join your session.

No usernam

e or password is required.

Tips If the C

ompose E

mail button does not open your em

ail application, you m

ay not have a mail application set as your

default. If required, consult your system adm

inistrator for help setting a default em

ail application.

If your default mail application opens but the text is copied

into the new m

essage incorrectly, you have two courses of

action: 1.

Try changing your Em

ail Encoding Invitation O

ption under P

references. 2.

Select K

eep this dialog open in the Invite New

P

articipants window

, manually open your em

ail application and copy and paste the text from

the Invite N

ew P

articipants dialog into a new m

essage com

position window

in your email application.

© 2010 Ellum

inate Inc. All R

ights Reserved.

For more inform

ation visit ww

w.ellum

inate.com

Presentation M

ode Q

uick Reference G

uide for Moderators

As a

Moderator,

you can

change the

view

of the

Whiteboard

or an

Application Sharing window

so it fills the entire Ellum

inate Live! window

. This is called Presentation M

ode. When you use Presentation M

ode, everyone in the session autom

atically will have the sam

e full-window

view –

until either they “opt out” or you end Presentation Mode and return the

content to a normal view

.

Displaying W

hiteboard Content in Presentation M

ode

1. O

pen the Present C

ontent dialog box by clicking the P

resent C

ontent button.

2. S

elect Whiteboard. If you w

ish your own view

of the Whiteboard to be in

Presentation M

ode, select Present to Self.

3. C

lick on the Present button.

4. To stop P

resentation Mode, click the

terminate button.

Presentation Mode View

To return to the default view or to activate your audio w

ithout exiting the P

resentation Mode view

, click the Controller Tab, w

hich will appear in the

upper right hand portion of the window

. It will expand to display tw

o buttons.

Click the

button to exit Presentation M

ode and to “Return to non-

presented layout.” The Participant can return to P

resentation Mode by

clicking the return button.

Click the

button to activate your microphone.

Moderator View

If the Moderator does not select Present to Self and has their w

indows

locked, the Whiteboard w

indow w

ill be surrounded by a yellow border

containing text to indicate that it has been placed in Presentation Mode.

There will also be an indicator in the bottom

right-hand side of the M

oderator’s screen to confirm the W

hiteboard is being show to P

articipants in P

resentation Mode.

The Moderator can sw

itch to the presentation view at anytim

e by clicking the

button.

Displaying A

pplication Sharing in Presentation Mode

You can put your A

pplication Sharing w

indow into P

resentation M

ode either through the Present C

ontent dialog box or through the H

ost Applications dialog box. A

pplication Sharing w

ill appear in the P

resent Content dialog box only if an A

pplication Sharing session

has already been started.

Using the Present C

ontent Dialog

1. S

hare your application through the Application S

haring dialog box.

2. O

pen the Present C

ontent dialog box by clicking the

Presentation M

ode button .

3. S

elect Application S

haring.

4. C

lick on the Present button.

Using the A

pplication Sharing Dialog

1. O

pen the Application S

haring dialog box.

2. S

elect the application or region you wish to share.

3. S

elect the Show in Presentation m

ode option.

4. C

lick on the OK

button.

5. To stop P

resentation Mode but to continue A

pplication Sharing click

the button. To stop A

pplication Sharing click the

button.

D

isplaying Application Sharing Session in Presentation M

ode

Viewers of an application sharing session in Presentation M

ode will see the

controller in the top right corner of the Presentation M

ode window

.

To show the controller, click on the

slider. The controller has buttons to let the view

er Talk, opt out of Presentation M

ode, request remote control of the

shared application and scale the window

.

If you requested (and were granted) control of the application sharing

session, a magenta halo w

ill appear around the application.

Mini-C

ontroller

Participants can be m

oved in and out of Presentation M

ode from the M

ini-C

ontroller by click the Presentation M

ode button.

© 2010 Ellum

inate Inc. All R

ights Reserved.

For more inform

ation visit ww

w.ellum

inate.com

Loading Presentations

Quick R

eference Guide for M

oderators M

oderators can import P

owerPoint presentations (*.ppt, *pptx), and

OpenO

ffice presentations as well as the follow

ing image file form

ats *.bm

p, *.gif, *.jpg, *.jpeg, *.png, *.pict (Mac only) and *.tif to the

Whiteboard. P

rotected Whiteboard files (*.w

bp) and Whiteboard files

(*.wbd) can also be loaded to the W

hiteboard. O

nce imported, the presentation is available for all participants to

see, and can be marked up using the W

hiteboard drawing tools.

Loading a File

To load your presentation, you must have M

oderator status.

1. C

lick on the “Load Presentation” tool

in the Whiteboard

window

.

2. In the S

elect Screens dialog box, determ

ine where you w

ant to insert the file in relation to the C

urrent Screen or S

elected S

creens. The file can also replace a screen or become a sub-

topic of a screen.

3. C

lick OK

. The Load File dialog box appears.

4. N

avigate to the folder containing the file you want to load.

5. S

elect the file type you wish to load by scrolling through the Files

of type drop-down m

enu. The options are

a. P

owerP

oint File (*.ppt, *.pptx)

b. Im

age Files

c. P

rotected Whiteboard Files (*.w

bp)

d. W

hiteboard Files (*.wbd)

6. Locate the file or im

age you want to im

port, and select it. The file nam

e will appear in the File nam

e: text box. Click O

pen.

7. C

hoose the Import O

ptions – Faster Import, B

etter Quality, or

Best Q

uality. In most cases B

etter Quality is recom

mended.

8.

Select Include N

otes from the A

ccessibility Options to copy

the Pow

erPoint N

otes to the Ellum

inate Live! Notes w

indow.

9. S

elect the import screen size from

the Specify Import Screen

Size window

. The default is 1024 x 768. Click O

K.

10. Each

slide in

the presentation

is loaded

onto a

separate w

hiteboard screen as an image.

Activity Indicators

When you load a presentation, you m

ay see red and orange activity indicators next to your nam

e or a participant’s name. These colored

indicator lights represent if participants have received all of the content

R

ed: A red light next to a participant’s nam

e indicates that he or she has not received the content on their current screen. This light disappears once the participant has received the screen content from

the server.

Orange:

An

orange light

next to

a participant’s

name

indicates that he or she is still receiving the whiteboard

screens from the server. This light disappears once the

participant has received all of the whiteboard screens.

The w

hiteboard activity indicators are dynamic and are updated and

visible to all moderators throughout the session.

Best Practices

When you are loading P

owerPoint you have three Im

port O

ptions to select from: Faster Im

port, Better Q

uality, and B

est Q

uality. B

est Q

uality is

recomm

ended since

each P

owerP

oint slide is being converted into an image file.

W

hen loading a presentation, each slide is converted to a static im

age and loaded onto the whiteboard. If you w

ould like to include any transitions or anim

ations, use Application S

haring. In Pow

erPoint, go to S

lide Show

> Set U

p Slide

Show

> Browsed by an individual (w

indow)

M

any users create content using other presentation software

such as Keynote or P

hotoshop. Although you cannot im

port these

presentations directly

onto the

Ellum

inate Live!

whiteboard, you can save the slides in the presentation as

individual im

ages and

then load

the im

ages onto

the E

lluminate Live! w

hiteboard.

W

hen you load a presentation during your session, keep an eye on the indicator lights next to each participant’s nam

e so that you know

if any are delayed in receiving whiteboard

content. In particular, note the red indicator light as this m

eans the user does not see the current slide. These indicator lights allow

you to adjust the pace of your session accordingly.

© 2010 Ellum

inate Inc. All R

ights Reserved.

For more inform

ation visit ww

w.ellum

inate.com