International Institute of St. Louis 2011 Annual Report

On the cover: Sunshine – Community Performance Ensemble is a favorite at Festival of Nations. Photo by Wayne Crosslin/International Institute

© International Institute of Metropolitan St. Louis, June 2012

2011 Year in Review

Our activities were many and varied in three pillars of

service: Immersion, Investment and Inclusion. In all,

our 75 staff provided services to 7,084 clients. 1,041

volunteers assisted by providing nearly 27,000 hours of

volunteer service valued at $500,211.

Festival of Nations grew in size and impact. Nearly 140,000

visitors from more than 100 zip codes joined us for a fun-

filled learning experience in August. They tasted ethnic food,

browsed our world bazaar, and swayed to the sounds of ethnic

dance and music from around the world. COBU, a nationally

renowned all-female taiko troupe from New York City, joined

us to thrill our audiences with the rhythmic beat of giant

drums and tap dance.

We worked in other ways to help St. Louisans better understand and appreciate immigrants and

immigration. In all, we provided more than 100 presentations and trainings to 5,000 participants,

including Leadership STL, CORO, and the Bank of America Neighborhood Excellence Initiative Emerging

Leaders Program as well as to local hospitals, educational institutions, and government offices.

During the year, I was honored to receive numerous recognitions, which I accepted on behalf of all

the staff and volunteers of the Institute. They included the STL Children’s Hospital Community

Advocate of the Year, the Distinguished Fair Housing Service Award of the City of St. Louis Civil Rights

Enforcement Agency, the Hispanic Business Advocate of the Year Award of the STL Hispanic Chamber

of Commerce, and the Athena Award of the Hellenic Spirit Foundation.

Throughout the year, staff and the Board of Directors focused much of its efforts on completing the

Institute’s 2012-2014 Strategic Plan. In addition to staff and Board members, we undertook external

interviews with collaborators and other important stakeholders. The final plan includes key strategic

metrics and dashboards with leading indicators which were aligned with 2012 employee performance

goals. Thus, the Institute was well-positioned to implement and articulate its goals in the New Year.

Anna E. Crosslin, President & CEO

International Institute 2011 Annual Report 1

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Refugee Resettlement

English Classes for Adults

Job Training & Placement

Specialty Services

• Social Work

• Counseling

• Elderly

• Human Trafficking

• Capacity-Building for Domestic Violence

Immigration Assistance

Our refugee resettlement program continued to help thoseforced to flee their home countries and now build new livesin St. Louis. In the first hectic months after arrival, weaddress basic needs for sponsored refugees, including food,housing, clothing, transportation, interpretation, medicalaccess and general orientation.

As refugees begin to transition from dependence,they learn about and adjust to their new surround-ings. We continued to offer a 3-week EnhancedOrientation Program, and their resiliency and ability to survive beyond horrific conditions experiencedoverseas enabled most of these new arrivals to adaptto their new environment in a surprisingly shorttime. A special thanks to the Institute for FamilyMedicine and Barnes-Jewish Hospital for providingimmunizations to our new arrivals.

Soon, these new arrivals join programs with thousands of other clients determined to learnEnglish, support their families, and to eventuallytake their places as fully participating St. Louisans of immigrant heritage.

Both immigrants and refugees attend English classesday-after-day or, frequently, evening-after-eveningafter a long day at work! In our literacy-throughadvanced-level classes, students can get free customized training to develop English skills for theworkplace and everyday life. Students in need ofindividualized literacy instruction were taught byvolunteer tutors.

Most new arrivals also attend job readiness classeswhile concurrently learning English. They mustunderstand American workplace culture to get and keep a job. Some also enroll in job-specifictraining programs, including three state-certifiedprograms. Certified Nursing Assistant (CNA), Altera-tions and Industrial Sewing, and Hotel Housekeepingtraining programs are currently offered.

Refugees and immigrants can begin studying for US Citizenship in one of our eight citizenship preparation classes, including ongoing literacy-levelCitizenship preparation classes, 14-week Beginning-level classes, 12-week Intermediate-level classes and Advanced-level classes in four- and six-week sessions. Computer training, Michigan testing services, and telephone conversation instruction are also provided.

2 International Institute 2011 Annual Report

Pillar I: ImmersionEducation & Social Services for Newcomers

Nepali refugee works with colorful threads at local embroidery company.

Right: Elderly Nepali refugee gathers with other Institute clients.Photo by Wayne Crosslin/International Institute

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In October, our Education Department staff began a new round of our St. Louis Citizenship Project, funded by US Citizenship andImmigration Services. Through this 2-year project, we have strengthened and expanded our citizenship preparation and case management services especially for those Lawful PermanentResidents with barriers such as low literacy, limited resources, age orhealth-related challenges. Our Immigration Specialist was awardedPartial Accreditation with the Board of Immigration Appeals.

We continued with specialty services in social work, counseling, elderly, human trafficking, and domestic violence prevention capacity building. Our social work team provides a range of services,including those addressing parenting information, medical access,substance abuse, persistent mental illness, and family conflict.Counseling focuses on trauma from forced migration. Elderly servicesincluded quarterly events for refugees 60+ covering a range of topics, including Medicare, weatherization, disaster preparedness,and hearing and speech.

In human trafficking, we now oversee four Rescue and RestoreCoalitions to raise awareness about the issue and help link possiblevictims to service providers. Our region includes all of Eastern MOand Southwest IL. Our National Immigrant Family Violence Instituteproject, which officially ended in September, offered training andtechnical assistance to 12,903 individuals to combat intimate partnerviolence in immigrant communities across the nation.

Our on-line client management system has now become the primarymeans of tracking client services and reporting client outcomes, thus enhancing our infrastructure to support quality services andmanagement reporting.


2011 Accomplishments

Congolese student learns to read a thermometer in the Institute’s Certified NursingAssistant (CNA) training program.

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e• 3,340 refugees and immigrants received case management, educational, and employment services.

• 372 refugees were sponsored from Bhutan,Iraq, Myanmar, Ethiopia, Eritrea, Somalia,Sudan and Cuba.

• 654 clients sponsored by other resettlementagencies in St. Louis and around the US registered with the Institute for services.

• 1,186 immigrant students received Englishinstructional services, with an improvementrate of 81% after 60 instructional hours. 142 students received computer instruction.

• 234 adults attended US Citizenship prepara-tion classes. 73% of those who attended at least 20 hours demonstrated progresstoward becoming naturalized. 67 studentspassed naturalization interviews.

• 835 clients received job services. 354 wereplaced in jobs at 122 companies with anaverage wage of $8.47. 84% of jobs includedmedical insurance.

• 388 clients were seen for social work ortherapy. 85% of therapy clients demonstrat-ed improvement using Mind Over Moodinventories and behavioral changes for both depression and anxiety. 97% of clientsreceiving social work intervention accomplished some or all of their serviceplan goals.

2011 Lead Underwriting

Adult Education & LiteracyProgram, ESOL Classroom Instructors

Job Training Facility

William T. Kemper Foundation-CommerceBank, Trustee; Emergency Client Needs

Women’s Textile Training Program, AmeriCorps supervision & 100 Neediest Cases

Job Training Services

Mental Health Services

5International Institute 2011 Annual Report

Pillar 2: InvestmentEconomic Security for Immigrants and All St. Louisans

Small Business Center

• Business Loans to $35,000

• Technical Assistance

• Peer Lending Circle

II Community Development Corporation

• Financial Literacy & Asset-Building

• Matched Savings

• Credit Counseling

• Volunteer Income Tax Assistants (VITA) Tax Services

II Global Farm

II Home-Based Child Care Training Program

After a few short years in St. Louis, many immi-grants are ready to set their sights on the future.They realize that household financial stability canfrequently depend on saving enough money to starta business, buy a home, or get a dependable car.

We use a combination of public and private fundsto help immigrants achieve their financial dreams.The purpose of our economic development services is to improve the economic stability andfuture potential of immigrants, especially recentlyarrived refugees; generate positive economicimpact to strengthen St. Louis (job creation andsales increases); and leverage public dollars bycreating public-private partnerships.

We offer matching savings accounts known as the IDA Program. With the matched savings, immigrants can buy or repair a home or a reliablecar, enroll in post-secondary education, or start or expand a small business. Funding sources aremade available through a collaborative partnershipthrough the United Way of Greater St. Louis.

In 2011 a total of 35 accounts were opened for:

Entrepreneurship 6%Education 6%Home Purchase 11%Home Repair 20%Vehicle 57%

Burmese refugee farmer sells his produce at Tower Grove Farmers Market.

As a result of the collaboration with the United Way and two IDA funding cycles from the Office of Refugee Resettlement inthe past decade, we have helped more than 175 refugee familiesbuy homes at an average purchase price of $100,700. That’s morethan $16 million in economic contributions that participatingimmigrants have made locally. They are helping to stabilize previously declining neighborhoods and otherwise strengtheningour community.

We also provide hands-on technical assistance and micro loans to immigrant entrepreneurs, using federal and local support.Immigrants need sound business plans and linguistically and culturally sensitive technical assistance to successfully start,strengthen, and expand businesses.

Micro loans, up to $15,000 per loan, have been provided througha grant from the Office of Refugee Resettlement (ORR), DHHS. ORR loans may be supplemented or new loans made to a maximum of $35,000 utilizing pooled loan funds in the IICommunity Development Corporation. In 2011, we made 29 loans for a total of $208,500 to refugees and immigrants to startor strengthen businesses.

The II Global Farms Initiative debuted in October 2010 and had a successful first growing season in 2011. The three-year project, funded by the Office of Refugee Resettlement, providesjob training for refugees with agricultural skills. Refugees learnabout managing farmland and selling their products. Farmerssold their produce at the growing Tower Grove Farmers Marketevery Saturday throughout the season.

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In the second year, the yield will more than double, now that the farm has been built. One 2011 program graduate has obtaineda professional agricultural job as a beekeeper. It is expected thatadditional program graduates with pursue agricultural work inurban and rural agriculture settings.

In October 2011, the Home-Based Child Care Training Programbegan to train refugee women to operate a home-based child carebusiness according to professional standards and in accordancewith regulations in the State of Missouri. The program providestraining in child care practices, small business development, andstate regulations.

Participants can receive assistance in obtaining certification andlicensing as well as the opportunity to receive a small grant tohelp with business start-up costs.

Also in 2011, 786 state and federal income tax returns were prepared for 452 agency clients with federal refunds totaling$506,879 and state refunds of $117,712. We are grateful toVolunteer Income Tax Assistants (VITA) volunteers for their assistance with this service.


(On right) Osman, a Sudanese refugee, works with Phillip Ewing to learn how toraise bees and harvest honey in America.



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Sales Impact of IDA Asset-BuildingProgram

• Amount spent on purchasing assets with IDA funds, $45,000

• Additional attributable sales in thecommunity, $60,000

• Economic impact (total of assets purchased and additional sales),$105,000

• Total additional sales in the communityduring a decade of operation, morethan $18 million

Job Creation by Small Business Center

• Through various business start-ups andexpansions, 23 jobs were created,resulting in 37 total jobs in the economy

• The 37 jobs produced $1.5 million inwages

• Total revenue created from the 37 jobs,$4.4 million

• Total economic impact, $5.9 million

Jobs Retained through Small Business Center

• In 2011, 101 jobs were retained result-ing in 136 total jobs in the economy

• The 136 jobs produced $4.1 million in wages

• Total revenue created from the 136jobs, $11.2 million

Total economic impact in 2011, $15.6 million

Total economic impact after 13 years of operation, more than $135 million

Support of Local Institutions

Summer Intern Program


In 2006, the International Institute incorporated a not-for-profit corporation named the International Institute Community DevelopmentCorporation (IICDC). The IICDC, a separate 501(C)(3) organization, was established to broaden micro-lending opportunities for St. Louis’immigrant entrepreneurs. The IICDC utilizes additional tax opportuni-ties to build the loan fund pool only available for banks through thecommunity development corporation.

In April 2008, an agreement was reached with four banking partners to contribute a total of $180,000 annually for five years to a pooled micro-lending fund. The banking partners were PNC Bank (formerlyNational City), Pulaski Bank, Southern Commercial Bank, and BMOHarris Bank (formerly Southwest Bank). The IICDC fund enables staff to serve immigrants as well as refugees and expands the maximumloan from $15,000 to $35,000. At the end of 2008, Southwest Bank/M&I/BMO Harris Bank changed its status to that of a supporting organization rather than continuing as a partner bank.

The IICDC provides services through a Memo of Understanding with the Institute. The Institute’s Small Business Center staff serves as loan officers for the IICDC pooled loan fund and the Institute’s Senior VP for Finance and Business Development Services also serves as Presidentof the IICDC.

In the summer of 2009, the IICDC’s By-laws and MOU with theInternational Institute were revamped to clarify the IICDC’s position as a supporting organization of the International Institute parent.IICDC is certified as a CFDI/CDE by the US Department of Treasury.

In the 2011 calendar year, the IICDC made 29 micro loans for a total of $208,500.

IICDC Board of DirectorsRyan Clark, MBA, CPA, CVA – ChairJane Allen Jones – Vice ChairLinda Eggleston – SecretaryKatie E. White – TreasurerDavid L. Kirkland – Immediate Past Chair

International Institute Community Development Corporation

Pari Sheth, Esq.Joseph S. StockNarcisa Symank, Esq.Lynette Sledge Watson

Frederick J. Berger, Esq. Ezezew BiruDerek C. Mays, Esq.Varsha deSilva Myers

IICDC Statement ofFinancial PositionYear Ending December 31, 2011*

ASSETS 2011Current assets

Cash and cash equivalents $232,528

Current portion of notes receivable 119,224

Total current assets 351,752

Notes receivable 210,724Allowance for Bad Debt (0)

Total assets $562,476

Liabilities and Net AssetsCurrent liabilities

Accrued interest 4,291

Notes Payables to Banks 143,710

Total current liabilities 148,001

Equity equivalent investments 150,000

Net assets

Undesignated, available for operations 264,475

Total net assets 264,475

Total liabilities and net assets $562,476

* 2011 audited statement is a portion of the International Institute’s consolidated audit. Please direct any questions to the Institute’saccounting office (314) 773-9090 ext.126.

2011 IICDC Banking Partners:


Festival of Nations

HIRE — Anti-Job Discrimination Program

II Business Solutions Center

• Interpretation & Translation

• Speakers & Consulting

• Workforce Training

Resources & Links

• International Community Calendar

• Culture Links: STL Directory

• National Network

As New Americans become integrated in the broader community, they want to preserve their arts and present them to all St. Louisans. Among the most popular venues is our annual Festival of Nations, thelargest, most diverse multi-ethnic event in our region. This fun-filledannual late-summer celebration promotes the many cultural traditionsof St. Louis, those of newcomers and long-timers alike.

This year, Festival of Nations was held on August 27 and 28. More than140,000 visitors crowded into Tower Grove Park. There they delighted in music and dance on four-stages, shopped at dozens of ethnic giftbooths, and dined on ethnic cuisine from the four corners of the world.Hundreds of ethnic organizations and volunteers continue to make this

Pillar 3: InclusionAppreciation and Acculturation for Immigrants and all St. Lousians

• International Institute’s Festival of Nationsattracted more than 140,000 visitors to TowerGrove Park, August 27 and 28. The festivalaudience was drawn from more than 100 zip codes.

• Almost 40% of the festival visitors were first-timers. 75% were under 45 years old. 45% were of Hispanic, Asian, African or Middle Eastern heritage.

• A total of 113 presentations, speeches and tours were provided by Institute staff, reaching a total audience of more than 5,000 St. Louisans.

• 2,175 appointments in 45+ languages werefilled by IISTL interpreters.

2011 Festival of NationsLead SponsorsPresenting Sponsor

Area Sponsors

Other Supporters

Tower Grove Park


Left: Alma de Mexico en Saint Louis performs at 2011 Festival of Nations.Photo by Bijana Erdeg/International Institute

Ahmad Farid Barekzai, Institute Quality Assurance Specialist and former Afghanrefugee, shares his story with members of the Leadership St. Louis Class of 2011/12.

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magnificent celebration possible. COBU, the all-female taiko troupe fromNew York City, introduced St. Louisans to a sensory delight of pounding drums blended with rhythmic tap dance. More than 50 ethnic food boothsprovided a veritable world feast.

In the spring we reached out to area employees and the immigrant community to promote HIRE-St. Louis. Numerous community events wereheld, including a panel presentation hosted at FOCUS-St. Louis which featured Gov. Bob Holden and other noted local policy specialists. Anna Crosslin moderated the event. The project also produced a HumanResources Toolkit which provides local employers with information aboutresources and support to hire and retain immigrant workers.

In the fall, a redesigned International Institute Business Solutions Center(IIBSC) website debuted. The IIBSC offers fee-based multilingual communication solutions to benefit businesses and their increasinglydiverse workforce and customers. In all, more than 350 businesses usedour fee-based interpreter and translator services.

We continued to work to directly inform St. Louisans about new Americansand to correct misinformation. During the year, we delivered more than100 speeches and presentations in social service, religious, business,health, and other settings. Our student interns shared information andtheir thoughts on Facebook, Twitter and other social media sites. We alsohosted the Leadership St. Louis and CORO Fellows, and CORO Women inLeadership classes again.



Supporters, Collaborators & Partners3D Police Partnership AAA Translation ServicesAARP FoundationAfrican Mutual Assist. Assoc. of MO AmerenAmerican Eagle Credit UnionAmerican Red Cross — Ready Rating ©

Armstrong Teasdale LLPAsian American Chamber of CommerceAsset Builders in MissouriAssistance League of STLAssociation for Enterprise Opportunity (AEO)AT&TBank of AmericaBarnes-Jewish HospitalBetter Family LifeBeyond HousingBilingual International Assistant Services BMO Harris BankBoeing CompanyBotanical Heights Neighborhood AssociationBryan Cave LLPCasa de SaludCatholic Charities Midtown — City GreensCatholic Charities Refugee ServicesCenter for Hearing and SpeechCenter for Survivors of Torture & War TraumaChaminade High SchoolCherokee Street International Farmers MarketChoices Credit UnionChristian Friends of New AmericansCitiCity of St. Louis — Mayor’s & Other OfficesCity of St. Louis — Vanguard CabinetCommerce BankConsortium of CareCor Jesu National Honor SocietyCORO Fellows ProgramCORO Women in Leadership ProgramCorporation for the National & Community ServiceCredit Builders AllianceDaughters of Charity Foundation of St. LouisDutchtown South Community Corp. Earth Day St. LouisEast West Gateway — STL Regional Plan

for Sustainable Dev.Enterprise HoldingsEnterprise Holdings EmployeesEnterprise Holdings FoundationExpress ScriptsFederal Reserve Bank of St. LouisFloraScapeFOCUS STLFood Policy CouncilFriedman and AssociatesFrito-LayFruit Tree Planting Foundation Garden District CommissionGateway Earned Income Tax Credit (EITC)Community CoalitionGateway GreeningGateway to Peace MuseumGateway Vincentian VolunteersGitana ProductionsGreat Rivers GreenwayHarrah’s Hotels & Casinos

Tibetan monk, a member of Drepung Gomang Monastery, battles the Snow Lion on stageat Festival of Nations.

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Hate Crimes Task Force of US Attorney’s OfficeHealthy Kids ExpressHispanic Chamber of Commerce STLHispanic Leaders Group STLHousing and Urban DevelopmentI Squared Community Development Consulting, Inc.Inspired Life & WorkInstitute for Family MedicineInstitute for Social and Economic DevelopmentInterfaith Committee of Latin AmericaInternational Institute of New EnglandInternational Institute of New JerseyInternational Institute of the Bay AreaJewish Community Relations Council of STLJobs with JusticeJunior League of STLJVS — Kansas CityKeene State CollegeLaclede GasLead Safety St. LouisLeadership St. Louis — FOCUSLegal Services of E. MOLincoln U.- Innovative Small Farmers

Outreach ProgramLincoln U.- Urban Impact CenterLiteracy Roundtable of Metro STLMasterCard Worldwide MDK Consulting GroupMercy Neighborhood MinistryMERS/GoodwillMetro Volunteer Management AssociationMinority Advocacy CouncilMO Arts CouncilMO Association of Social WelfareMO Botanical GardenMO Career CentersMO Citizens for the ArtsMO Coalition Against Domestic

and Sexual ViolenceMO Community Service CommissionMO Foundation for HealthMO Immigrant & Refugee AdvocatesMoney Smart WeekMonsantoNational Association of Professional

Organizers - STL ChapterNational Council of Jewish WomenNationalities Service Center of Phil.NeighborWorks AmericaNerinx Hall High SchoolNestle Ralston — Pet Lovers CoalitionNew City FellowshipNiagara FoundationNine Network/KETCNon-Profit MOOak Knoll Nursing HomeOasis International Ogletree Deakins Nash Smoak & Stewart PCOld Newsboys DayOrganization of Chinese AmericansPlaces for People/Community AlternativesPNC BankPNC FoundationPott Family FoundationPrincipia CollegeProfessional Latino Action NetworkPulaski BankRefugee & Immigrant Consortium of STLRegional Arts Commission of STL

SabaHSalvation Army Temple CorpsSeltzer & Associates, LCSGSM NetworkShakespeare Festival of St. LouisSLOENSlow Food St. LouisSLPS — Adult Education & Literacy ProgramSLPS — K — 12 Bilingual / ESL ProgramSLPS — International Welcome SchoolSouth Grand Community Improvement DistrictSouthern Commercial BankState of MO - Dept of Higher EducationState of MO - Family Support DivisionStl250STL AmeriCorpsSTL AmeriCorps Alums STL Area Agency on AgingSTL Board of Aldermen STL Catholic Charities Community

Services - SouthsideSTL Children’s Hospital — Community

Advisory BoardSTL Chinese American NewsSTL City Health DepartmentSTL Community CollegesSTL Community Credit UnionSTL CountySTL County Div. of Workforce Dev.STL County Economic CouncilSTL Diversity Awareness Partnership/

KMOV-TV & EmmisSTL Hate Crimes Task ForceSTL Language Immersion SchoolSTL Lead Prevention Coalition STL Mental Health BoardSTL Mental Health Board/CANA NetworkSTL Metropolitan Police DepartmentSTL Modern Chinese SchoolSTL Philanthropic Organization, Inc.STL Rescue & Restore CoalitionSTL Regional Chamber & Growth Assoc. (RCGA)STL Regional Health Commission

STL Stuttgart Sister City CommitteeSTL UniversitySTL University — Medical School, Residency ProgramSTL University — School of Dietetics & NutritionSTL University High SchoolSua Sponte Pro Bono Legal ClinicTower Grove Farmers MarketTower Grove ParkTzu Chi BuddhistsUnited Way of Greater STLUniv. of FL — Department of EpidemiologyUMSL — Extension East Central RegionUMSL — International Affairs Advisory CouncilUrban League STLUS Attorney’s Office — Eastern MOUS BankUS Bankruptcy Court - Eastern MOUS Citizenship & Immigration ServicesUSCIS - St. Louis Field OfficeUS Coast Guard AcademyUS Department of Housing and

Urban DevelopmentUS Department of Treasury — CDFI ProgramVisitation AcademyWashington U — Anthropology DepartmentWashington U — The Brown School of Social WorkWashington U - Gephardt Institute for

Public ServiceWashington U - Medical School — Department

of EpidemiologyWashington U - Medical School - ICTSWashington U - Olin School of Business Washington U — School of Occupational TherapyWashington U — School of Public HealthWebster UWebster U — School of EducationWells Fargo AdvisorsWells Fargo FoundationWhitfield High SchoolWorld Affairs Council STLWorld Trade Center STLYouth in NeedYWCA STL

On left: Charlie Dooley, STL County Executive cheers on the crowd as Josh Wiese, Assistantto Mayor Slay, counts the nuts for a “Guestimate” Game at the annual Thanksgiving Dinnercelebration.

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$10,000-$25,000Citi Community DevelopmentEnterprise Holdings &

FoundationKemper FoundationMasterCard WorldwidePettus Foundation TrustPNC BankWebster UniversityWells Fargo AdvisorsEly & Mary Goldstein

Philanthropic Fund

$5,000-$9,999Ameren UEBank of America

Charitable FoundationMary BardThe Boeing CompanyDaughters of Charity

of St. Vincent DePaulGayle & Randal NarikePNC FoundationJanice & Edgar SmartSt. Louis Language

Immersion Schools, Inc.

St. Louis Philanthropic Organization

Sandy & George Tsai

$2,500-$4,999Anonymous Laurie & Ted HellmuthJane M. & Bruce P. Robert

FoundationEliot Cori Tao & Richard

K. TaoUS Bank

$1,000-$2,499Armstrong TeasdaleAnna & Wallace BeckBMO Harris Bank N.A.Jan CernyKhalilah & Sam Charrington*Sandy & Ashok ChawlaTina L. DeeljoreEdward JonesSara & Fred Epstein Family

FoundationMaxine K. Clark & Robert

N. FoxMary & Bob Heger

Incarnate Word FoundationDenise & Phillip KlevornGrace Yin Lo & Frank LoAnne & John F. McDonnellMound Tool CompanyKiku ObataOgletree Deakins Nash

Smoak & Steward, PCPott FoundationKaren & Richard SemsBeth Fisher & Amit ShahStacey & Scott Sifton*The Center for Leadership

Innovation, Inc.Helen & Jonathan TurnerWashington University

$500-$999100 Neediest Cases ProgramAT&TLinda & Fred BergerDean Berry*Annie CaiDavid B. CherrickCitizens to Elect Mike DausTim DelphaR.E. EssenGap Foundation Money

for Time ProgramKatherine E. Cochrane

& Joel GlassmanCathleen & Robert HaarJane Allen & J. Kenneth

JonesJunior League of St. LouisCarol & Ward KleinAmal & Shariq MansuriCampbell MikushAnn & Sam RynearsonRobin & Ed SeucSev-RendSuburban Journals

Old Newsboys DayPatricia & Robert TeakKris & Mike ZambranaRisa Zwerling

$250-$499Kelly AinsworthGalen D. BinghamRichard & Marilyn BricksonAriel Burgess & Jim SerattiDebby CarpenterLeslie & Ta-Pei ChengJulie & Charles CobaughCovidienNancy W. & Henry P. Day

Bree DeGraw*Jean & Joseph DuganEnyeco CorporationDeborah & Paul FleischutClarissa P. GaffSue & Terry GoldJames C. GuyolPaul HarringtonNancy & Ted JacksonFluffy & Bob JuergensSarah & David Kim*Amparo Kollman-Moore

& Ron MooreJanet & Bob KraemerMichael J. Sommers

& AssociatesMissouri Foundation

for HealthLisa & Tony MoiseLinda & James MoriceEmina MulaosmanovicMichael NaccaratoAndrew NoeLuz M. Robles-Razzaq

& Asim RazzaqSt. Louis Mennonite

FellowshipBill StowersAdnan SuddiquiMary & Austin TaoEugene ToombsJanet E. & Joseph R.

WilliamsonYasuo Ishida, MD

& Associates

$100-$249Ginny & Bob AbramsDeborah & Malik AhmedNancy & Randy AltLoretta AprilAvertureRobert N. Barnes Jr.Vanessa BaughmanRobert Becker*Sonya BerkbiglerEleanor BerraDanielle Bond*Shawna & Nate BrinsonSteve CameronMary Jo Sokol Cancila

& Jack CancilaPatricia ClementsElizabeth & Bruce

Cohen, MDDelcia & Bill CorlewSarah Barnard &

Patrick Cuba

William H. Danforth, MDKathleen & Joel Delpha*Pamela A. DeVoe PhD &

Ronald E. Mertz PhDOanh Tin Tang & Ngoc DoanKathy EvansLadan ForoughiSophie FortinFriends of Taiwan of

Greater St. LouisLevi FunchesMartha & Robert GaddyMolly GairWubing Zong & Tony GaoJoanne Gladney-Naumer

& Ron NaumerHarriet GoodmanPatricia & James GormleySusan Meryl GreenbergHBD ConstructionAnne & Robert HetlageAlan W. HopeflMimi HuangRobin HuffmanKaren IsbellEmma KafalenosNancy KalishmanKelly Kamper-ButlerShelli KastinMarcia & Robert KernLigaya & David KirklandNorma V. KleinKatherine KornfieldJanet KourikLadue Chapel Women's

AssociationRosemary LangJacki LangumKatherine J. LawlessKatherine & Gregg LemleyShannon & Tobin Lichti*Lucy LopataKeia & Derek MaysBrigid & Matthew McCauleyMidTown PrintingCynthia MitchellSusan & George NewmanMargaret & Thomas NiehoffDan O'ConnorLibby & Brendon Papineau*Garie & Kenneth PerryXiolang QiuRachel Quinley*Beth A. RadtkeCharles M. Rice IIMarian Jones RiceRebecca RiceJorge RiopedreJane & Bruce Robert


COBU, all female taiko troupe from New York City, thrillsFestival of Nations audiences with their booming drumsand rhythmic tap dance.

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2011 Honor Roll Donors*2011 Young Friends Member


Michael RosenJoAnn & Theodore SanditzDaniel ScheschLeanne & Harvey SchneiderKevin SchultzRosa & Luis SchwarzCynthia & Garry SeltzerShaw Neighborhood

Improvement AssociationMia & Matt SignorinoBarbara & Nathan SimonBarbara SnellSt. Louis Osuwa TaikoNarcisa P. SymankHelen Lee & Peter TaoVinko's Gutter LLCWelcoming America, Inc.Kathy & Joseph WeyhrichEmily WillistonEileen & Dan Wolfington

Up to $100Aaron Law FirmMarilyn AbbottAmer Al-YasiryArlington United

Methodist ChurchTolu BadejoDonna & David BaringerAnita & Tim BarkerJaci BarrettBrandi Behne*Sarah Bekemeyer*Lorraine T. BemisLinda & Fred BergerHerbert BilgramAnthony BlumVicki L. & Michael J. BolgerPatricia & William BrinsonRobin & David BrodyKirt BromleyJilian BundersonHelen S. CadoretSuzanne CastlemanNoelle C. CollinsMary E. Cooper & Paul F. KanePaul CostiganAnna & Wayne CrosslinBetsy Dankenbring*Heather DavisSusan & Jaymes DearingBonita & Douglas DillardDiversity Awareness

PartnershipCarol & Irl DonDaniel J. Duehren* Sarah & Robert Dunn Jr.Myles Essick*

Judith & Wayne FailoniLara FallonKatherine M. FilasetaDeborah FoxNicholas Garzia*Heidi L. GeorgeCharleen GlassRonald J. GlossopAndrea & Brett GoldsteinDavid GonzalezJoseph Grailer*Julie L. GraulWilliam GrivnaJennifer GrosmanEugene E. GuttinMarya HashemiHealth Literacy MissouriEliza Heligman & Rick RechtKate Howell*Carol IglauerRyan F. JenningsElise A. JoergerLucille Long JoinerBarbara & Boyd JonesFrances H. JonesChristina Juelfs*Elena Garcia KenyonRiley KilgoreJoAnn KilleenRhonda KochKaren & Alan KretchmarDeborah & Eric KurfmanAlice LangDorothy LeLaurinSuzanne LeLaurinJanice & Paul LowewensteinYvonne M. LoganAnnabelle & Scott MarshallJoy E. MartinJoan MassSultan MeghjiLois & Scott MorrisAmy Morros*Hafiz A. NasiruddinBrandon NeufschaferMary A. & John S. OlssonWilliam R. PiperSusan PowersMary Lou PudlowskiAlex RamosDaniel Richter*Flordeliz & Milton RossAster RubinsteinDolores A. SanthaSeltzer & AssociatesErin & Kevin Seltzer*Whitney SewellAlan ShearonPhyllis B. Siegel

In-kind donations of furniture, personal care items, and householdsundries provide a warm welcome to new Americans when they first arrive in St. Louis. Community organizations, religious groups,and schools lead collections throughout the year to benefit refugeearrivals at the International Institute. In 2011, several schools anduniversities, including Parkway West High School, Saul Mirowitz Day School, and Principia College, participated in our WarmWelcome program.

The entire St. Louis community can have an important impact on thelives of new Americans with in-kind donations. Each refugee familyarriving in 2011 received more than $300 of in-kind support from ourcommunity, totaling a $40,000+ value in overall in-kind support.

Check out our website at www.iistl.org/donate2.html for a list ofour most current needs. Please call ahead to arrange a drop off. Do not offer other items, since we do not have storage facilities.Thanks for your support!

Community Support

Somali refugee selects winter coats for her family from community donations.

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eAmanda StogsdillBrittney Stone*STS FoundationKathryn SullivanJaime TorresJan TrachtaMarie TraczykAdele & Dennis TuchlerBruce & Frederick TuttleLori & Eric UnrauValerie Verhas-Toskin

& Paul ToskinJanie & Herb Walker

Sonia WalkerGina WilliamsJason M. WilliamsElena T. WiseMaria WittKaren Shye WoodsAnna & Ferenc Zahoran

IICDC DonorsLinda & Fred Berger

Ryan J. Clark, CPA

Consulting PC

Linda Eggleston

Jane Allen & J. Kenneth

Jones

Keia & Derek Mays

John O'Connell

Pulaski Bank

Pari Sheth

Southern Commercial Bank

Joseph Stock

Narcisa Przuli Symank

Katie Easton White


OfficersChairEdgar Smart

Vice ChairRichard Tao

SecretaryAmit Shah

TreasurerPhillip Klevorn

Immediate Past ChairAshok Chawla

President & CEOAnna E. Crosslin

Board MembersFrederick BergerPresidentRiezman Berger, PC

Galen BinghamSales Capability DirectorCoca Cola Refreshments, Inc.

Janice CernyVice PresidentMaritz People and Performance

Samuel CharringtonPrincipalCharrington & Associates

Ashok ChawlaCommunity Volunteer

Mary HegerVP Information Technology & Ameren Service CenterAmeren

Ryan JenningsOlin Fellow. Business SchoolWashington University

Jane Allen JonesOwner and PrincipalSustainability ManagementConsulting LLC

Phillip KlevornPrivate Client AdvisorUS Trust, Bank of America Private Wealth Management

Gregg M. LemleyManaging ShareholderOgletree Deakins Nash Smoak & Steward, PC

Amal MansuriFunctional LeadBJC HealthCare

Randal T. NarikeSr. VP, Canadian OperationsEnterprise Holdings Inc.

Jane RobertCommunity Volunteer

Richard SemsPresident & CEO, Missouri BankingPNC Bank

J. Eduardo SeucInternational Sales ManagerConvenience Products

Amit ShahPartnerArmstrong Teasdale LLP

Stacey George SiftonSr. Counsel, Wells Fargo Law Dept.Wells Fargo Advisors

Edgar SmartSenior Business LeaderMasterCard Worldwide

Richard TaoPresident & FounderTi2, LLC

Hunter TorresManaging PartnerEnyeco Corporation

Sandy TsaiCEODeli Foods Mfg.

Michael ZambranaPresidentPangea, Inc.

Advisory CouncilRobin CarnahanMO Secretary of State

David KirklandPresidentAllegro Senior Living LLC

Linda Morice, Ph.D.Chair, Associate Prof.Dept. of Educational LeadershipSIU-Edwardsville

George NewmanAttorneyStinson Morrison Hecker LLP

Kiku ObataPresidentKiku Obata & Company

Ellen SherbergPublisherSt. Louis Business Journal

William WillertPresidentWillert Home Products

2011 StaffAs of December 31

Administration

Anna Crosslin—President & CEO

Kathleen Delpha—Sr.VP Finance& Economic Development

Suzanne LeLaurin—Sr. VPIndividuals & Families

Cesar Figari—VP & Director of Operations

Marisa Echevarria—Accounting Mgr.

Christina Juelfs—Administrative Services Mgr.

Kate Howell—Development & Communications Mgr.

Sarah BekemeyerEmsada BilkanMary HarrisMohamed MohamedRosa PuertoJorge RinconGeorge Williams

Economic Development

Julie Mauchenheimer —Small Business Prog. Mgr.

Whitney Sewell—Farm Leader

Nha NguyenNsengiyumva Bertrand

Education

Anita Barker—VP & Director

Sarah Barnard—Asst. Director

Ana BetancourtNate BrinsonFanya EpshteynAngela FolkesAnna GagarinaHyrije HoxhaMirsada KaradzicEric KramerMarlene KruseSevil KyazimovaDaniel McGowanLeslie MyersKelly O’DonnellMary OwensAmy PushkasRichard RashAndrew UeckerAda Williams

Client Services

P. Ariel Burgess—VP & Director

Lara Fallon—Social Work Mgr.

Booker Gilliam—Housing Mgr.

2011 Board of DirectorsAs of December 31

Anna Crosslin and Edgar Smart.Ph

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Spogmai Hashmi—MG Coord.

Kathy Tucker—Area Team Leader

Kathy Wiegard—Adm. Sup.

Zaenab AbdaliAhmad BarekzaiDawn BerkbiglerZlata BilkanApril BuckHazira CausMarilou ConnoyerSemere DesuAnna GagarinaCharleen GlassAbdulahi HajiAnna HallBlake HamiltonSaad HusseinBluena KhatriVarasteh KhazaeliRosie LangRanga NepalKam SingLany Van L. Maas

II LanguageServices

Andrea Wren—Supervisor

Sarah Barekzai

PDQA Dept.

Paul Costigan—VP & Director

Kelly MooreJane KnirrRene KreiselBrian HallKaren HeitzmanKate KlimutPatricia Mulvaney

AmeriCorps/VISTA

Aruna AnneMelinda BleuelBridget CromienKate DurkinHannah FisherBathsheba FournierSamuel HaLeanne HourihanRachel RichardsonAnnie Rosenkranz

VolunteersElena Jones AaronNawal AbuhamdehEdina AhmetovicKathleen AlexanderRanim Al Wadi

Judith AndersonArica BaerSean BaileyJamie M. BarbagliaDianna BarronAndrew BeckerleBrandi BehneKate BellDean BerrySonia BetzMichael BlairJames BolinRobert BrandonLaura BresnahanShawna BrinsonAshley BrownElla BrownErika BrownMichelle BucknerCatherine BurnsLucia CeronChris ChapmanMadeline CharlesAndrew ChhumGrace ChungMissy Cissell-HallZach ClarkPatricia ClementsJulie CobaughKate CoenShirley ColbertCarolyn ComptonCallahan ConnorsLynn CoolingChristina CorreaSophie Critchfield-JainWhitney L. CurryBetsy DankenbringGinny DaughertyLinda DavisStella DeeBree DeGrawRob DehnKathy DeichmannNaoko DenoDanielle DicksteinAshley DodgeCharles DonnellyJennifer DotsonAngela Doumanian Mary DrummondJasna DuboLeslie DunlapKate EckertElizabeth EllaOlivia EngelHeather EvansKim EwingNick FandosAnn FergusonMatthew FiessRegis FigurTim FinneganLenora FisherChristina Claire FleschGhazaleh FouladiLinda FriedBonnie FriedenMisa Fujigasaki

Rozz FusilierFranco GassiraroRandolph GearyNicole GeremiaBeth GierDavid GioiaJeanette GlaenzerStephen GomesErika GonzalezKaty GraessleCathleen HaarWilliam HalfpapMarte HarrellJoe HarterLauren HarveryNimo HashiChris HaufGregory HeimannBridey HeingLaurie HellmuthTed HellmuthJohn David HolleyGlenn HouseJohn P. HouseTzuhsin HuangJen HunterMichael HurDaniel HuttiAmdaway IbrahimAlex ImAlaa ItaniBrittany JacksonChristine JokischMcKenzie JonesJanet JumpKarie KabanceMolly KammienHannah KayNoelani KellyHannah KerneJieun KimLaura KinderLindsey KingAndrew Kong

Janet KostalStaci KramerApril KwokBenjamin LachmannJoss LakeLuke LamereKatherine J. LawlessChul Hyun LeeGary LeeJessica LeeNicholas LemenShelley LewellenJingyuan LiShannon LichtiGwen LiebmanTracy LuleyKatie LuzeckyJack LynnKent LytleEliana MachefskyKim MaloneLaura MarkleyRebecca MartinezIsaiah MaupinAmy MaurerMarilyn McCarthyNallely MejiaSean MilfordElise MillerCorinne MitchellLeah MorrisonCaitlin MorseTammy MuellerOlive MukabalusaSarah MunperJessica MyersLaura NaccaratoShelley NibbsCash NigroAngelica NunoDan O'ConnorSister Bertha O'NeillMichelle O'HurleyElani Owen

Miles PainterAddy ParsonsMeghan PatinoSassy PayakanateMarisa PennGarie PerryMary PetersonJalie A. PleskoKim Leang PondKatie PoplowskiMary PryseMichelle RadorneJohn RainsEmily C. RandallFran RaniereMichael RapoportEmily ReardonCarina ReichartCarole RigginErin RileyDanielle RivardTrae RobisonMikey RomanoKristen RosenStarla SalazarMaria SanchezClaire SchaeperkoetterJonathan SchienRebecca SchloemannMichelle SchmittAndi SchuermanLinda SchulteKevin SchultzLiz SchurkApoorva SharmaKelsey ShearonHarrison SiegelGiselle SierraBarbara SimonSonia A. SinghSarah Skidd-HanlinHiliary SmithJulia SmithMargarita Solis

Andy SpataroJessica Ann SpitzerLeah SquiresIvan StaevStevie StatzSam SteinbergerBenjamin StephanDalton StewartBrittney StoneConnie SuMana SuzukiAlissa SwensonCarolyn SwopeMari TaniuchiElizabeth TaubenEleanor TaylorDaniele TodorovJulia TousignantHelen G. TurnerSuzi TwittyJayne UchiyamaSam VisserJohanna VitaleDave VoracekElizabeth WagnerChristy WardMary WeishaarAlbert F. Wells Jr.Logan WendeTyler WertschKathy WeyhrichJudy WillettKathleen WilliamsonMadyson WinnAlexis WolfHeidi WoraboMin XiaoKamariya YassinGregory YongKyle YorkCindy YuLaura ZaimNicholas R. ZevelyErin Zoellick


Sarah Barnard, Education Department Assistant Director, helps a Burundian refugee identifywords in a picture dictionary.

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In the past year 1,041 volunteers gave almost 27,000 hours of service to the Institute. Our volunteers were students, parents, retirees, andfull-time employees. All were highly dedicated to making a differencefor immigrants and the St. Louis community.

They tutored hundreds of citizenship students, toiled in our urban farm with refugee gardeners, helped 140,000 visitors celebrate diversityat Festival of Nations, and served a traditional Thanksgiving meal to more than 300 immigrants and refugees.

Some of our most dedicated volunteers were part of the nation-wideAmeriCorps program. These individuals invest a year of their lives infull-time service! In 2011, eight AmeriCorps volunteers and three VISTAsbegan their service in our Administration, Economic Development,Education, and Client Services departments.

During the year, these AmeriCorps volunteers help with nearly everyaspect of our services. Activities range from setting up client medicalappointments, providing life skills training, meeting new arrivals at the airport, recruiting and training new volunteers, to organizing ourChildren’s Holiday Party, and much more!

We offer a million thanks, in every language, to all our volunteers!


Volunteers Make it Happen!

Enterprise Holdings volunteers serve refugee newcomers their first ThanksgivingDinner. Enterprise and Pulaski Bank underwrote the annual feast.

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Young Friends Going StrongThe Junior Board serves as leadership forthe Young Friends of the InternationalInstitute. Young Friends membership grewin 2011 with the addition of a formal paidmembership with fun benefits — from freemulligans at Trivia Night, to free swag atFestival of Nations.

The Membership, at a 2011 introductoryrate of $30/year, supports the InternationalInstitute’s programs. Visit our web site atwww.iistl.org to learn more and to join!

Danielle BondBree DeGrawDavid GonzalezBlake HamiltonRobin HuffmanTim Niehoff

Libby PapineauDan RichterMary Jo SokolSarah Bekemeyer (Staff Liaison)Kate Howell (Staff Liaison)

Junior Board Impact GrowsFormed in 2009, the Junior Board of theInternational Institute aims to further themission and vision of the InternationalInstitute. The Junior Board works to raise awareness of the important roleimmigrants play in our region.

The Junior Board has three activity committees that promote the Institute’sthree pillars of service: Immersion,Investment, and Inclusion. Each memberserves on one committee which hosts anannual event to educate the public andraise funds for the International Institute.

The Junior Board’s flagship event is theannual Trivia Night. In 2011, the event provided more than $3,000 for the programs of the International Institute.The Junior Board also provides essentialvolunteer support for Institute-sponsoredevents, including Festival of Nations andthe Children’s Holiday Party.

Junior Board of Directors

Starting Over—Tao Family Fund HelpsIn the first few months after their arrival in the US, refugees have a whole host of resettlement needs. Frequently, basic housing, foodand transportation costs can exceed the small resettlement grant they receive from the federal government. So, we must reach out to the community for financial support, especially for small families and singles. And additional charitable dollars are vital for emergencyhousing and medical expenses.

Please make a donation today, using the enclosed envelope or donateon-line at: http://www.iistl.org/donate1.html. Payments below coverinitial three-month resettlement period unless otherwise noted.


FinancialStatement*For Year Ending 12/31/11

Total All Funds RevenuesContributions .....................................$189,364

Foundations ........................................$99,950

Donated Services ................................$345,721

Contracts and Grants .........................$3,754,216

United Way .......................................$249,504

Fees, Sales to the Public, and Other Revenue..............................$673,839

Total Revenues ........................$5,312,594

Total All Funds ExpensesPrograms........................................$4,562,831

Management & General ........................$537,110

Fundraising .........................................$98,384

Total Expenses ........................$5,198,325

Current FundRevenues in Excess of Expenses ..............$114,269

Unrestricted Net Assets on 12/31/10......$4,200,661

Unrestricted Net Assets on 12/31/11......$4,314,930

*Audited statement

Address questions to:Anna Crosslin, President(314)773-9090, ext 119

The Abduljabbars, an Iraqi refugee family which arrived in St. Louis in fall 2010,shared their story with guests at the Institute’s Sommerfest at Grant’s Farm in June.As a result, guests donated almost $11,000 to the Tao Fund.

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SinglePerson 2 People 3 People 4 People 5 People

Spending Money $20 $30 $30 $40 $40

Security Deposit $500 $500 $550 $650 $700

Rent (3 months) $1,500 $1,500 $1,650 $1,950 $2,100

Utilities (3 months) $390 $390 $390 $390 $390

Food @ $5 day/each $150 $300 $450 $600 $750

Bus Pass (1 month) $68 $136 $136 $136 $136

Subtotal-Expenses $2,628 $2,856 $3,206 $3,766 $4,116

ResettlementAllowance $900 $1,800 $2,700 $3,600 $4,500

Funding Gap ($1,728) ($1,056) ($506) ($166) $384

Find us online!www.facebook.com/iistlwww.facebook.com/iistlfestivalwww.facebook.com/iicdc

@iistl@iistlfestival

www.youtube.com/iistl

We are a Missouri non-profit corporation with full 501 (c)(3) status.3654 S. Grand Blvd., St. Louis, MO 63118 USA

Visit us at www.festivalofnationsstl.org • www.stlthei.org • www.iistl.org

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International Institute of St. Louis 2011 Annual Report

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