International know-how in Germany

Fit Out | Construction | Engineering Services | Specialist Solutions

By combining global best practice with in-depth local market knowledge, we successfully create value for our customers time and time again.

We believe that ISG’s unique blend of international know-how combined with local knowledge can be a major benefit to our customers, whether global brands or regional businesses.

This approach allows us to develop fresh and relevant solutions to our customer’s evolving needs, no matter where in the world they, or their project, are based. With over 20 years’ experience, our well-established German team has a strong track record in bringing best practice from other parts of the globe to our customers in this region.

The room concepts were developed by the company’s US architects and planned and delivered to local standards in each location.

Our ability to deliver consistently across borders was recently demonstrated by our work on offices in Stuttgart and Milan for global organisation, Informatica.

Both offices adhered to Informatica’s worldwide standards and global brand guidelines. The room concepts were developed by the company’s US architects and planned and delivered to local standards in each location. Both offices successfully capture Informatica’s vision for a more open, mobile and communal working environment.

In Stuttgart, we created naturally-lit, high-specification open-plan offices with great attention to the colour schemes of the private, semi and

shared spaces. Colours on columns and walls match the patterns of the carpet and other floorings. The herringbone-patterned carpet rounds off the high-quality concept of the architect´s surface-and colour-design. Integrated glazed boxes with room-high windows are used as conference-rooms. See-through dividers, multifunctional furniture and pergolas define open meeting-zones, creative areas and seating-possibilities. In addition to the conference boxes, telephone booths were added to provide privacy if required. The project was successfully completed within three and a half months despite the challenges of the constraints of the existing building.

Consistently great customer service

We provide an outstanding customer experience by sharing our customer’s vision; understanding, planning and being flexible to do whatever it takes to deliver a successful project.

By developing an in-depth understanding of our customers’ business, and consistently delivering exceptional quality, we have proven time and time again that we have the right mindset, people and systems in place to achieve a world-class result.

Case study: Informatica

Customer: InformaticaValue: 3,2 Mio EURArea: 4,500 sqmProgramme: 3.5 monthCompletion: August 2014

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The trusted partner across property portfolios

Over the last 10 years, ISG has delivered over 30 projects for this world-leading technology company and, as such, has become its trusted partner for international delivery.

Each project reflects the location’s local personality and culture as well as the customer’s unmistakable global brand. Our familiarity with the requirements of this customer, combined with our international expertise, has delivered outstanding results. Each scheme combines detailed high-level architectural design with state-of-the-art technical installations. We have created a range of bespoke office solutions, incorporating innovative theming such as aeroplane cabins, an underground train, quiet rooms with ceilings which imitate a starry sky, an elephants’ trunk as moveable seating and a ‘wine barrel’ room. A high level of flexibility and attention to detail is required for these unique environments.

With this customer’s focus on the wellbeing of its employees we have also created many fitness studios, cafes and professional catering kitchens within its offices.

Case study: A global technology company

Our customers can rely on us to deliver the same high quality, with skill and efficiency, every time they choose to work with us. That is why we say we are setting the standard for construction services.

No surprise then that we are a trusted partner for both global brands and local organisations and that we often work across international property portfolios.

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Quality without compromise

We always strive to deliver the highest quality outcome for our customers.

This mindset and passion for delivering high quality will be evident at every stage of the scheme - from procurement and planning, right through to completion and our focus is to always deliver the right result - handing over a pristine project first time, every time.

Unsurprisingly, with a focus on exacting standards, we partner with some of the very best trades in the local marketplace which we’ve hand-picked for their ability to achieve superlative quality.

See quality in action

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We have delivered offices throughout Germany for Microsoft, including the company’s new office in Berlin’s “Unter den Linden” close to the Brandenburger Tor.

The complete finishing work on the 2,900 sqm interior was carried out in three phases: phase one saw the creation of a cafe and event area on the ground floor, phase two encompassed conference and exhibition rooms on the first floor, as well as office premises including start-up rooms on the fifth floor. This was completed on schedule for the official opening by Steve Ballmer, CEO of Microsoft, in November 2013. Phase three saw the interior finishing of an open-plan office space with communication rooms, lounge area and conference rooms that were designed according to the latest technical standards. Graffiti on the glass partitions by a well-known Berlin artist gives the innovative office interior work a beautiful finish.

To meet the high technical requirements for media communication and technology, the newest components had to be integrated into the interior design and furniture. The detailed strategy and integration of technology were particularly demanding here.

The historical building and its prominent location on Unter den Linden (with numerous tourist attractions and good transport connections) required a particularly elaborate and well-conceived construction site logistics plan.

After our successful fit out of the Berlin office, we have completed two further schemes with Microsoft in Frankfurt and Stuttgart.

Case study: Microsoft, Berlin

Customer: Microsoft DeutschlandValue: 5,3 Mio EURArea: 2,900 sqmProgramme: Phase 1 & 2: 7 months Phase 3: 3 monthsCompletion: Phase 1: August 2013, phase 2: November 2013, phase 3: August 2014

No surprises

Our customer – a global leader in the petrochemical industry - relocated its German headquarters to the heart of Hamburg.

Due to our customer’s corporate obligation to guarantee a fixed move-in date to its employees, the tight construction schedule and completion date was non-negotiable. Our customer also operates a very strict security protocol and this required heightened attention to planning deliveries and the sequencing of works.

The project encompassed a strip out and refit to a bespoke design. This included the construction of a new reception area, several multi-media meeting rooms, a post room, bathroom facilities and an employee break-out area. In addition high-level media kitchens were installed on each of the five floors. Priority was given to the construction of the server room and the four IDF rooms to ensure these were handed over ahead of the rest of the project to facilitate our customer’s business requirements.

Case study: International Petrochemical Organisation, Hamburg

Customer: ConfidentialValue: ConfidentialArea: 6,100 sqmProgramme: 6.5 monthsCompletion: May 2010

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On-time delivery and cost certainty are critical to the success of any project.

We have an excellent track record of meeting programme and budget deadlines in some of the most demanding conditions imaginable. We act decisively to hand over a pristine project, first time, every time, reducing risk and delivering timely returns for our customers.

With our emphasis on attention to detail even against the tightest of deadlines, you can be rest assured that your project will be delivered without sacrificing quality.

We have an excellent track record of meeting programme and budget deadlines in some of the most demanding conditions imaginable.

Achieving success through collaboration

We recognise that any construction work is an important investment for our customers and that there are considerable advantages to be gained by working collaboratively across borders.

Successful partnerships can result in more creative solutions, greater efficiency, added value, reliability and speed to market.

We pride ourselves on being a team player and are known for our open, honest, non-contractual approach. Little wonder we are framework partners for some of the world’s best-known brands.

Case study: Art Invest, Frankfurt

Customer: Art-Invest Real Estate Management GmbH & Co. KGValue: 1,1 Mio EURArea: 1,200 sqmProgramme: 10 monthsCompletion: July 2013

ArtInvest purchased a 9-storey building in Frankfurt and refurbished the individual storeys in turn. Firstly, a marketing and presentation suite was created on the top floor, followed by refurbishment works for tenants on the other storeys.

As works took place within a fully occupied building, collaboration was crucial to its success. It was necessary to equip the individual office levels, the reconstruction of the foyer and the roof terrace during on-going operations. This work was tightly coordinated with the tenants and the property management, whereby a doctor’s surgery on the ground floor stipulated absolutely no disruption to their work. Especially challenging was the coordination and weight controlling of the transportation vehicles, particularly the building rubble skip, because the slab load in the basement garage is highly restricted.

We pride ourselves on being a team player and are known for our open, honest, non-contractual approach.

As works took place within a fully occupied building, collaboration was crucial to its success.

When we were awarded the fit out of a new office for an international cloud computing provider in Munich, the design specified a fun, vibrant environment to accommodate approximately 140 employees.

The scheme, which encompassed private and open-plan office space, a new reception area, training and conference rooms and ‘huddle’ rooms, incorporated a strong use of colour. This included a range of 31 specialist paint colours that were based on natural pigments. These were sourced and imported from the USA, then mixed locally. The colour theme extended to 18 different coloured carpets that were sourced, not only to complement the wall colours perfectly, but also for their high percentage of recycled content. The design required numerous joins between the wall colours and the various coloured carpets. Our strict attention to detail came to the fore here and resulted in a clean and crisp finish throughout.

A tailored solution for each and every project

We recognise that every project is unique and have unparalleled experience of crafting intelligent solutions to meet the demands of each individual customer.

Our experienced team’s engaging approach, coupled with a flair for innovation and collaboration, means that we will work with you to ensure your project matches your unique aspirations.

Case study: International cloud computing provider, Munich

Customer: ConfidentialValue: ConfidentialArea: 1,520 sqmProgramme: 2 monthsCompletion: January 2012

The colour theme extended to 18 different coloured carpets that were

sourced, not only to complement the wall colours perfectly, but also for their

high percentage of recycled content.

A global company moved its European head office in the heart of Frankfurt am Main into newly-built office space in the Opernturm on floors 15 and 41. On floor 15 a comfortable and highly optimised working environment was created with more than 60 flexible work stations, single and double offices and open-plan areas.

The European Board of Directors moved onto the top floor of the building. This floor, with a suspended ceiling height of 3.60m incorporates the very highest levels of finishes combined with bespoke design throughout all offices.

The boardroom for up to 24 people, several Directors’ offices, the Directors’ reception and corner spaces with ceiling heights of more than 9.00m create an exceptional landmark office.

Furthermore, the offices were designed to be one of the most green and energy-efficient spaces within Frankfurt, utilising a new type of ceiling construction and light installations.

Optimising space

We have a strong track record in consolidating and optimising space and creating environments that make a difference to our customers.

Sometimes the smallest changes can make the biggest difference, whether in terms of functionality, efficiency, or future proofing.

We can help maximise floor space through remodelling, undertaking structural alterations, or performing a total makeover.

Case study: International multi-services organisation, Frankfurt

Customer: ConfidentialValue: ConfidentialArea: 2,500 sqmProgramme: 5 monthsCompletion: November 2011

We can help maximise floor space through remodelling, undertaking structural alterations or performing a total makeover.

Fiat, the core brand of the Fiat Group, stands for innovation, brilliant design and the Italian way of life. In November 2012 Fiat assigned ISG’s German team with the fit out of its new showroom in Wiesbaden. Within a short building programme, we delivered the new interior according to our customer’s specific requirements. The design by German architect Hamacher Köhler was tailored to portray Fiat’s international brand image.The project commenced with the demolition of part of the existing structure which had suffered water damage. Foundation works and structural modifications were made and new ceilings and dry walls were installed to bring the building up to a standard ready for the interior fit out. We undertook flooring, data cabling, as well as creating service areas equipped with car lifters. As a result of good planning and vigilance, we kept to the programme and Fiat opened its new showroom on time.

Delivering our customer’s vision

Case study: Fiat, Wiesbaden

Customer: FIAT Group Automobiles Germany A.GValue: 170,000 EURArea: 3,000 sqmProgramme: 1.5 monthsCompletion: December 2012

We realise that any construction work, whether major or minor, represents an important investment for our customer.

We also recognise that any schemes we are involved in are an important physical manifestation of our customer’s brand and play an important role in the brand identity they want to convey and how they want their staff to interact within the new space.

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“Following the successful occupation of Invesco’s Munich office, we wish to express our thanks and appreciation to your construction management team...It was a pleasure to work with an experienced, professional team and we would be happy to work with ISG in the future”

“The ISG team demonstrated a professional, open and pro-active approach to the tasks which contributed significantly to the success of the Hamburg projects.”

“It is clear that the team thinks in a very customer-orientated way and was inspired by the architecture and complex technical fit out of the project. I really appreciate the ISG team.”

Terry White, Invesco

John Lenz, Microsoft Deutschland

Quotes

Don’t just take our word for it... here’s what our customers have to say...

Annette Diziol, Turner & Townsend

“I would like to say “thank you very much ISG” for the great job you carried out in Wiesbaden”

Giorgio Jona, FIAT

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What can we do for you?

Our award-winning service extends throughout numerous industry sectors and ranges from bespoke fit out to optimising space and infrastructure. Whatever type of work you are contemplating, we have the right people with the right skills to deliver.

Fit out and refurbishmentOur internationally renowned fit out and refurbishment offer has seen us create vibrant new environments for some of the world’s most successful and well-known organisations. Whether working with consultants or interpreting the brief to deliver a design and build project, our collaborative approach has resulted in award-winning workplaces across the world. The scale of our projects ranges from the fit out of an entire building, through to providing the finishing touches to a single room.

Turnkey packageWe offer our customers a complete turnkey service if required, providing a single-source delivery platform from demolition and base build through finishes and FF&E, to occupation.

An end-to-end building service offers greater efficiency and best value, improved speed to market and predictability of time, cost and quality, in addition to the benefits of using the same teams and services on site.

Workspace optimisation By working with some of the world’s most forward-thinking end users, we have an excellent knowledge of transforming existing environments into productive, highly efficient workspaces. We recognise that a good design and fit out can not only reduce a building’s lifecycle costs but can also attract and retain the very best talent. Our expertise in the complex remodelling of internal space has seen many customers significantly improve the efficiency of their floorplates and in turn, improve productivity and the bottom line.

Infrastructure With new ways of working and an increasing need for technical solutions from our customers, our provision of specialist M&E services is in demand. Our technical expertise encompasses all manner of mechanical and electrical works, through to complete infrastructure upgrades.

Alternative procurement routesMany of our customers have benefitted from our open and collaborative approach and ability to ‘challenge the norm’. Throughout the bidding process we often work proactively with the team to suggest alternative ways of procuring and delivering which we believe would result in greater efficiencies and cost savings for our customer. On many of our international schemes the two stage open book method of procurement has been adopted. In these cases, we are often asked to bring our global expertise to the table early. This not only enables a quicker start to site, input on’ buildability’ and the building’s whole-life provision, and ultimately improved speed to market which allows timely returns for our customers.

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Making the next step...

We have offices in 27 countries, but being a large, international contractor doesn’t mean that we are remote from the customers we work with.

Our local teams have an in-depth knowledge of each specific market and in line with this our German team has a thorough understanding of the unique issues and opportunities within this region.

Our main headquarters is in Frankfurt and our pan-Germany offering is supported by offices in Munich, Hamburg, Berlin and Cologne.

Please contact us if you would like to find out how our approach could benefit you.

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Fit Out | Construction | Engineering Services | Specialist Solutions

ISG1675 (08/2015)

ISG Deutschland GmbH

Wilhelm-Leuschner-Str. 68 60329 Frankfurt Germany

T: +49 69 907 4880E: frankfurt@isgplc.com