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CHAPTER 3
Interpersonal Communication and the Self
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Section 1COMMUICATIO A!
THE SE"#$COCEPT
Interpla%
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Communication and the Self$Concept
Self$concept&relati'el% sta(le setof perceptions %ou
hold of %ourself Self$esteem& part of
the self$concept thatin'ol'es e'aluations
of self$)orth Ho) does hi*h or lo)
self$esteem a+ectcommunication(eha'ior,
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Ho) the Self$Concept!e'elops
Re-ected appraisal& Amirrorin* of the
.ud*ments of those
around %ou /Si*ni0cant others&
People )hosee'aluations are
especiall% in-uential Ho) is the self$concept
formed throu*hre-ected appraisal,
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Ho) the Self$Concept!e'elops
Social comparison&E'aluatin* oursel'esin terms of ho) )e
compare )ith others Reference *roups&
People a*ainst )hom
)e e'aluate ouro)n characteristics
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Characteristics of the Self$Concept
The self$concept issu(.ecti'e
2e in-ate andor
underestimate ourself$perception 2h%,
o(solete
information distorted feed(ac4 the m%th of
perfection social e5pectations Interplay , 13th Edition, Adler/Rosenfeld/Proctor
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Characteristics of the Self$Concept
A health% self$concept is-e5i(le
The self$concept resistschan*e Co*niti'e
conser'atism& See4in*
information thatconforms to an e5istin*self$concept
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Chan*in* Our Self$Concept
#our re6uirements& Trustin* an appraisal (%
someone )e see ascompetent to o+er it
Appraisal must (epercei'ed as hi*hl%personal
Appraisal must (ereasona(le in li*ht of
)hat )e (elie'e a(outoursel'es
Appraisal must (econsistent and numerous
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The Self$#ul0llin*Prophec% and Communication
Self$ful0llin* prophec%& 2hen a person7se5pectations of an e'ent and his or hersu(se6uent (eha'ior (ased on those
e5pectations ma4e the outcome moreli4el% to occur than )ould other)ise ha'e(een the case8
#our sta*es& Holdin* an e5pectation 9for %ourself or
for others: ;eha'in* in accordance )ith that
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T%pes of Self$#ul0llin*Prophecies
Self$imposed prophecies <our o)n e5pectations
in-uence %our (eha'ior 2hen one person7s
e5pectations *o'ernanother7s actions= )hetherpositi'e or ne*ati'e O(ser'er must
communicate their (elief
for the prediction to ha'ean e+ect
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Section >PRESETI? THE SE"#
Interpla%
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Identit% Mana*ement
The communicationstrate*ies people
use to in-uenceho) others 'ie)them
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Characteristics of Identit%Mana*ement
2e stri'e toconstruct multipleidentities8
Identit%mana*ement iscolla(orati'e8 2e impro'ise
scenes )here ourcharacter reacts)ith others8
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Characteristics of Identit%Mana*ement
Identit% mana*ementcan (e deli(erate orunconscious8 2hat situations )ould
re6uire deli(erateidentit% mana*ement,
2e unconsciousl% act insmall pu(lic
performances= ma4in*a particular faciale5pression or usin* aparticular tone of 'oice8
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#ace$to$#ace ImpressionMana*ement
Manner 2ords on'er(al
actions Appearance
Personal itemspeople use toshape an ima*e
Settin* Ph%sical items)e use toin-uence ho)others 'ie) us
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Impression Mana*ement inSocial Media
The Internet o+ers anopportunit% for people topresent themsel'es in a'ariet% of )a%s8
In mediated identit%mana*ement= ho) do thefactors of manner=appearance= and settin*chan*e,
Ho) do these chan*es
ma4e it easier or morediBcult to mana*eidentit%,
Here7s a 'ideo depictin*online deception8
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Identit% Mana*ement andHonest%
People sometimesmisrepresentthemsel'es to *ainthe trust of others8
!eception in
c%(erspace iscommon8 There is not onl% one
honest )a% to (eha'ein e'er%circumstance8
Impressionmana*ement in'ol'esdecidin* )hich face@)hich part of %ourself @to re'eal8
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Section 3!ISC"OSI? THE SE"#
Interpla%
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!isclosin* the Self
Self$disclosure&Information a(outthe self that is
purposefull%communicated toanother person
!istin*uishin*factors of self$disclosure& Honest%
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Models of Self$!isclosure
!e*rees of Self$!isclosure& The SocialPenetration Model 9Altman and Ta%lor: T)o dimensions&
;readth of information shared !epth of information shared
!e'elopment of a relationship is a pro*ressionfrom the peripher% of the model to its center
T%pes of information re'ealed&
Clichs@ritualiDed= stoc4 responses #acts Opinions #eelin*s
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Models of Self$!isclosure
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Models of Self$!isclosure
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;ene0ts and Ris4s of Self$!isclosure
;ene0ts& Catharsis Self$clari0cation
Self$'alidation Reciprocit% Impression
formation Relationship
maintenance andenhancement
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;ene0ts and Ris4s of Self$!isclosure
Ris4s& Re.ection e*ati'e impression !ecrease in relational
satisfaction "oss of in-uence
"oss of control Hurt the other person
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?uidelines for Self!isclosure
Is the other person important to%ou,
Is the ris4 of disclosin*reasona(le,
Is the self$disclosure appropriate, Is the disclosure reciprocated, 2ill the e+ect (e constructi'e,
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Alternati'es to Self$!isclosure
Silence "%in*
;ene'olent lies@notmalicious
E6ui'ocation E6ui'ocal lan*ua*e&
T)o or moreplausi(le meanin*s
Hintin* See4s to *et desired
response from otherperson
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The Ethics of E'asion
Pro'ides a )a% to mana*ediBcult situations
Times )hen honest% isthe ri*ht approach= e'en)hen painful
Consider& Are the e+ects of a lie
)orth the deception, Is the indirect messa*e in
the interest of the recei'er, Is e'asion the onl% )a% to
(eha'e, Ho) )ould others respond
if the% 4ne) )hat %ou )erereall% thin4in*feelin*,
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