Introducing process insight rev 1 short

© Process Insight Consulting Ltd 2012. 1

Introducing Process Insight


About Process Insight Consulting

• We help companies design and implement bespoke improvement programmes

• Our goal is to help you in practical and pragmatic ways to deliver sustained improvements.

• Our team has broad sector experience across a wide range of industries, languages and cultures.

• We offer strategic assessment and programme design as well as mentoring, training, coaching and supporting “coal face” implementation

• Whether you just need some advice or a full implementation programme, we’ll guide you every step of the way.


We Can Help You Succeed

Characteristics of continuous improvement programmes delivering the greatest benefits

• highly tailored solutions • aligned with leadership objectives • aligned with organisational culture

Based on data we have collected from over 80 organisations that have implemented Lean or Sigma programmes

Every £1 spent with us typically delivers

£10 to £30 in hard benefit within 1 year


Tailored Solutions

• Many reasons to drive process improvement– Increase productivity/reduce waste– Improve product/service quality– Reduce “time to market”– Transform customer experience– Drive rigour without burdensome bureaucracy

• Each organisation needs a unique solution tuned to their needs & culture


Products and Services

Depending on your company size, focus and objectives we aim to provide the right blend of

• assessment• consulting• training• coaching • mentoring• certification

In addition to conventional process improvement we also offer “next generation” of business improvement - pioneering work to help companies increase their customer loyalty.


Visual Six Sigma with JMP®

Exploit your data to make better decisions faster!We have worked with JMP® to develop an exciting new approach to Lean Sigma training which overcomes the limitations of conventional data analysis

Simple to use tools •Easy to train – easy to use•Belt productivity doubled•No longer confined to highly trained and “statistically savvy” Belts

Dynamic linking Model profiler


Training

Our aim is to provide select the right tools and methods for the job

We draw on a range of core modules• Problem solving methodologies • Basic process improvement tools• Lean thinking, principles and tools• Statistical tools for problem solving• Soft skills for change agents

These are adapted to “demystify” the content and ensure we “talk the client’s language”

.


Lean Six Sigma Certification

Andy Liddle & Andrew Ruddick are Lead Assessors for the British Quality Foundation (BQF). We have certified over 500 MBBs,BBs & GBs & lean belts in UK & across Europe.

We have helped many organisations set up internal certification processes accredited by British Quality Foundation to meet their exacting standards.


Our Style

Lean Six Sigma training does not have to be dry & turgid!

We pride ourselves on making it engaging, relevant and fun!

Open, practical Stimulating


More than just a business relationship

We aim to provide trusted guidance and support.

• we don’t overwhelm the client – you stay in control.

• very pragmatic, practical and easy to work with

• deep rooted experience and extensive best practice networks enable clients to reach optimum solutions

• focus on building organisational capability and skills transfer to ensure sustainability


Our Values

• Trust• Honesty• Respect• Teamwork• Fun• Involvement• Openness• Client Focus• Professionalism


Voice of Our Clients

• “The PICL Team are intelligent, enthusiastic, passionate and work equally well with anyone, from senior management to the most junior members of the team” (Tricia King, Capgemini)

• “PICL Have supported several key strategic programs at ColorMatrix - helping a number of key individuals deliver much better and quicker results as a results of their involvement. (David Nuttall,Colormatrix)

• “Always provide a high quality value add service and act a general sounding board for any deployment road blocks or performance issue in my business area. I would highly recommend.” (George Paul, RBS)

• “Excellent consultants, trainers and coaches. The standard of work provided is exceptional” (Jon Adams, Post Office)

• “ Good fun, knowledgeable and great examples from experience to help explain concepts. Would highly recommend!!! In the current climate training investment is tight, so if you had a dollar to spend, PICL would be a worthy investment.” (Ian Smith, Baxter)

• “Their approach on Lean six sigma and their trainring skills are the best I have been involved in. if anyone want a 110% satisfaction training on Lean six sigma you will get it with Process insight Consulting”(Pierre Autret,Verallia)


Some of Our Clients


Process Insight in Action

Leadership in Italy Resting in Germany

Lean in ParisGreen Belts in Egypt

Black Belts in Germany

Change Management in UK


Our Team Andy Liddle, Director• An internationally recognized expert consulting in Lean Six Sigma deployment and process improvement with well over 15 years

experience in Lean and Six Sigma and process improvement. • Lead Lean and Six Sigma Assessor for the British Quality Foundation. • He enjoys helping companies maximize the business benefit of Lean and Six Sigma in their company working at all levels from

executive level strategy development and deployment, through to shop floor training and project coaching.

Andrew Ruddick, Director• A highly experienced change leader and Lean Six Sigma practitioner. A certified Master Black Belt &

Champion, he has worked both as a consultant and in the deployment of Lean Six Sigma since 1998. • Very pragmatic and practical Andrew is particularly skilled in the tailoring & application of six sigma and lean techniques to a wide

variety of environments beyond manufacturing.. He is also a recognised expert in customer driven Design For Six Sigma

Geoff Noble, Senior Associate• Over 30 year’s international experience in the USA, Europe, Middle East and S.E. Asia, in such industries

as automotive, aerospace, packaging, pharmaceuticals, oil and gas, and chemicals. • He has extensive experience in all phases of continuous improvement programs, including strategy deployment, executive

training, champion and sponsor training, project selection, Green Belt and Black Belt training, and Lean assessments and 'kaizen”‘ rapid improvement event facilitation. French speaker living in Brussels.

Michaela Mueller, Associate Director • A native German speaker, Michaela is equally at home training in English or German . An engineer by training Michaela has

worked in the Automotive and Healthcare industries in Germany and the US. For the last 10 years she has been a business advisor and business change leader with prestigious consulting brands including Deloitte and PricewaterhouseCoopers.

• Her clients have spanned private, public, and not-for-profit sectors including UK local government, the UK and US health sectors, financial services.

• She is a certified Neuro-Linguistic Programming (NLP) business practitioner and a certified Myers Briggs Type Indicator (MBTI) coach to individuals and teams.

Linda Harrison, Associate• Linda is a fully qualified Black Belt and uses Lean and Six Sigma as her preferred methods for change. • Able to articulate the process improvement tools used in an inspiring manner, she comes from a practical operations background

and is well used to working in a hands on manner. Strong facilitation skills allow her to take any kind of project and run with it.• Her talent for demystifying Lean Six Sigma and getting things moving has delivered very significant bottom line improvements to

our customers.• An experienced Quality Manager Linda can tie together your quality systems with your actual hands on processes to ensure that

you get the most from your people and your products


www.process-insight.eu

Andrew Ruddick+44 (0)7785 927144

Andy Liddle+44 (0)7860 622166

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Introducing process insight rev 1 short

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