· Introduction 5 • The ENIGMA project 7 • Workpackage 1: From common challenge to individual...

Deep Dives on Societal NeedsResearch results WP1.2 - 19 December 2013

dr.ir. Elke den Ouden & dr.ir. Rianne ValkenburgIntelligent Lighting Institute, Eindhoven University of Technology, the Netherlands

32ENIGMA - Enlightenment & Innovation, Ensured through Pre-Commercial Procurement in Cities Deep Dives on Societal Needs - Research Results - 19 December 2013

ContentsIntroduction 5• The ENIGMA project 7• Workpackage 1: From common challenge to individual need 9• Intelligent lighting solutions 10• Deep Dives 13

Deep Dive Eindhoven 15• Introduction Eindhoven 16• Pilot area: Chimney Alley 18• Societal needs 22• Measuring success of the pilot 24

Deep Dive Malmö 27• Introduction Malmö 28• Pilot area: Heleneholm 30• Societal needs 34• Measuring success of the pilot 36

Deep Dive Espoo 39• Introduction Espoo 40• Pilot area: Leppävaara Centrum 42• Societal needs 46• Measuring success of the pilot 48

Deep Dive Stavanger 51• Introduction Stavanger 52• Pilot area: Vannassen 54• Societal needs 58• Measuring success of the pilot 60

Deep Dive Bassano del Grappa 63• Introduction Bassano del Grappa 64• Pilot area: Historic old town 66• Societal needs 70• Measuring success of the pilot 72

Towards a joint ambition 75• Introduction 77• Societal needs for the pilot areas 78• Strategic ambitions of the cities 80

Appendices:Appendix A - Deep Dive Sessions Eindhoven 85• Policy & Strategic Societal Ambitions 86• Ambitions for Chimney Alley 88• Stakeholders for Chimney Alley 90

Appendix B - Deep Dive Sessions Malmö 93• Policy & Strategic Societal Ambitions 94• Ambitions for Heleneholm 96• Stakeholders for Heleneholm 98

Appendix C - Deep Dive Sessions Espoo 101• Policy & Strategic Societal Ambitions 102• Ambitions for Leppävaara 104• Stakeholders for Leppävaara 106

Appendix D - Deep Dive Sessions Stavanger 109• Policy & Strategic Societal Ambitions 110• Ambitions for Vannassen 112• Ambitions for Vannassen (continued) 114• Stakeholders for Vannassen 116

Appendix E - Deep Dive Sessions Bassano del Grappa 119• Policy & Strategic Societal Ambitions 120• Ambitions for Historical old town 122• Stakeholders for Historical old town 124

About the TU/e Intelligent Lighting Institute 127The ENIGMA project is funded by the European Commission under the 7th Framework Programme.

Disclaimer: This report presents the views of the authors, and do not necessarily reflect the official European Commission's view on the subject.


IntroductionEnlightenment & Innovation, Ensured through Pre-Commercial Procurement in cities


The ENIGMA project

IntroductionLed by Eindhoven, ENIGMA aims to implement a joint transnational pre-com-mercial procurement (PCP)procedure in the field of lighting.The project’s partner cities Eindhoven, Malmö, Stavanger, Espoo and Bassano del Grappa, will define a common public lighting challenge and launch a European call for solutions. After initial research and idea screenings, possible solutions will be piloted in real life environments within each partner city.Over the course of three years, this piloting process will be accompanied by knowledge exchanges and learning through visits between the participating municipalities and through in situ and online courses in PCP development and management. While lighting will be ENIGMA’s main theme, related issues such as energy ef-ficiency, safety and cultural heritage will also be taken into consideration accord-ing to the specific requirements of each pilot site.

Partner citiesIn the ENIGMA project the five partners cities will jointly procure a smart lighting solution and implement it in a pilot area.

EindhovenWith a population of 220,000 inhabit-ants, the city of Eindhoven is the 5th largest municipality in The Netherlands. As a knowledge based and innovation oriented city, Eindhoven focuses on cre-ating the needed support structures in the domains of innovation, labour mar-ket, technology development and busi-ness development. The municipality has a political ambition to become a Living Lab for innovative technology solutions, a smart city, dramatically improving the quality of life of its citizens.

MalmöMalmö is Sweden’s third largest city and the commercial centre of southern Sweden. The municipality has had a strong focus on creating a safe, attrac-tive and environmentally aware city, a city where the citizens feel safe using public areas. The last decade has seen Malmö consciously reinventing itself as a sustainable multi-cultural city. The local authority has given priority to activities aimed at creating a green, attractive and environmentally aware city, and has gained international recognition for its undertaken efforts.

EspooLocated in the western part of the Helsinki Metropolitan Region and with a population of 260,000 inhabitants, Espoo is the second largest city in Finland. It has the largest concentration of science and innovation facilities in Northern Eu-rope, belonging to the famous Otaniemi – Keilaniemi – Tapiola triangle. Espoo, together with the other cities, universi-ties, research centres and industry in the Helsinki Region operates already as a EU Smart Region, pioneering several Europe 2020 high-level innovation develop-ments, particularly in the field of lighting.

StavangerLocated on the South West coast of Norway, the City of Stavanger and its 130.000 inhabitants represent the country’s most densely populated munic-ipality. Stavanger is the 4th largest city in Norway, known as the “Oil Capitol” since the oil industry is located here. The local authority has focus on being a healthy and sustainability city and has given priority to establish a strong green structure, where walk ways are an im-portant part. Stavanger also underlines the importance of combining energy efficiency, urban design and public safety when it comes to upgrading of the light-ing systems.

BassanoBassano del Grappa is a historic city belonging to the Province of Vicenza, lo-cated in the Veneto Region, in North East Italy. The management of public lighting is an increasingly important topic within the city administration, as the municipal-ity is aiming to quickly adapt to new EU and Italian legislation in this field. Due to its cultural heritage, the city is looking to combine within its public lighting solu-tions energy efficiency considerations with the need to highlight its historic city centre.


ENIGMA Common challenge

To upgrade their public lighting infra-

structure and system, using ICT solu-

tions, to enable cities to offer a wide

range of intelligent and integrated ser-

vices benefiting society and individual

citizens and bringing the cities closer to

the ambition of becoming Smart Cities.

Work Package 1 starts from the defined common challenge and commences work on the definition of the state-of-the-art in innovative urban lighting solutions and the creation of a joint am-bition for smart urban lighting systems, bringing together the common challenge and the 5 sets of individual needs and contexts.This work package gathers existing expe-rience and knowledge on societal needs and related innovation opportunities in the lighting domain from both within the partners and from other sources and use this to synthesise an ambition suitable for use across European nation-al boundaries. This process focuses on the societal impact specification of the smart lighting solution to achieve Cities’ societal ambitions.Work package 1 provides input for the preparation of the joint PCP.

Common challengeThe aim of the ENIGMA project is to procure a public lighting infrastructure as a carrier to improve societal health. Public lighting and public infrastructure can play a significant role in achieving ambitions of cities to reach significant improvements on energy consumption, public safety and crowd control, traffic management and quality of life. Lighting is also a useful instrument in making the city an attractive place to live.The partner cities have defined as com-mon challenge for the joint PCP process:

Work package 1: From common challenge to individual needs

Towards a joint ambitionThe ENIGMA project will extend and deepen this collaboration and challenge the market to enhance the utilisation and improvement of the infrastructure using inter-operable dynamically adapting SSL for societal health. The PCP process will focus on the development of new integrated and innovative systems for public supervision, control and lighting systems which go beyond the traditional lighting functions and include more functionalities enhancing quality of life. Crucial for this development is the formulation of a common set of ambitions, based upon the already defined ENIGMA common challenge, in cities and the capacity to translate this into a well defined set of demands within the PCP call. The systems will be addressing these am-bitions, but will also have to include the flexibility to address individual cities’ unique features and wishes.

To collect and define the societal needs for the pilot areas in the five partners cities, Deep Dive sessions were held in each city, where both internal and external stake-holders were involved in the definition of the ambition and needs.

WP1: From common challenge to individual need

WP1: From common challenge to individual need

WP2: Preparing the joint PCP

WP3: Implementing the PCP

Solution design

Oct ‘13 Mar ‘14 Jun ‘14 Jul ‘16

Prototyping Development & testing

T 1.2 - Deep dives on societal needs

T 1.3 - Defining specific ambitions

T 1.4 - Specifying desired societal impact

T 1.5 - Scouting solution space

T 1.6 - Requirements smart lighting solutions

T 1.1 - State-of-the-art in urban public lighting

October November December February MarchJanuary

Overall planning of the Pre-Commercial Procurement process of ENIGMA

Planning of WP1

Common challenge

Joint ambition

Societal needs

Eindhoven

Societal needs

Espoo

Societal needs

Malmö

Societal needs

Stavanger

Societal needs

Bassano del Grappa


Intelligent lighting solutionsInnovative lighting solutions have the potential to increase health, safety and well-being. However, to achieve these effects, new lighting solutions need to be defined so that specifically address these societal level ambitions. Until recently procurement processes focused on buying released products from the catalogues of suppliers to achieve illumi-nation of roads. Today, with the growing capacities of ICT and sensor technolo-gies, lighting and the lighting infrastruc-ture have become a key tool for urban planning, creating value and wealth for the city, attracting investment, promot-ing heritage, changing perceptions, bringing together new partnerships, and also just illuminating roads and paths. This transition to buying solutions that aim for societal impact require a dif-ferent way of defining ambitions and specifying solutions to drive innovations into the desired directions.Commonly practiced ways of working to specify illumination levels would not lead to the procurement of innovative solu-tions that radically improve the quality of life in cities.For the ENIGMA project it is therefore important to take a wider understand-ing of intelligent lighting systems that include not just the different products (luminaires and lamps), but a wider no-tion of ICT based solutions.

Integrated lighting and ICT solutionsPublic lighting and public lighting infrastructure can play a significant role in achiev-ing ambitions of cities in making the city an attractive place to live. Technological developments include an upgrade of the public lighting infrastructure and system by connecting to ICT solutions. This enables cities to offer a wide range of intelligent and integrated services benefiting society and individual citizens and bringing cities closer to the ambition of becoming smart cities. This integrated lighting- and ICT solution can best be explained by describing 4 levels of the system: infrastructure, devices, ICT and services, see also the picture on the facing page.

In this four level model, technology is considered an enabler. Technological devel-opments create new opportunities for applications. These applications become meaningful when they address relevant societal needs. In the ENIGMA project the procurement process of an intelligent lighting system is started from societal needs in the partner cities and the selected pilot areas.

InfrastructureThe level of the infrastructure can be seen as the ‘road’ that enables all ‘traf-fic’. Traditionally for public lighting this meant the underground wiring for pow-er. Nowadays it also includes internet connectivity as well as wireless solutions. In the coming years, the infrastructure will become a dense network to enable the connection of all kinds of devices and communicate all kinds of data.

DevicesThe number of devices is growing rapid-ly. Traditionally, devices in public lighting contain public lighting luminaries and traffic lights. This is gradually expanding with other types of sensors and actua-tors, either with low bandwidth, such as timers, light intensity sensors, micro-phones, movement sensors, fine-dust sensors or high bandwidth for example camera’s, interactive displays, touch screens, and smart phones. Many devic-es collect or use data and are therefore connected (the internet of things).

ICTOn the ICT level the connection is made with data and software applications. The data that is collected through different devices contains e.g. time, people count-ing or proximity measurements, weather information, movements, energy con-sumption, camera data, etcetera. Mash-ups and data analytics will lead to insight in emerging patterns or correlations that can be used for various software applica-tions.

ServicesAt this level meaningful services are developed that provide value for the relevant stakeholders. In urban lighting there are often different stakeholders that use the area, with different needs and wishes. The ultimate goal of ur-ban lighting solutions is to create value for societal stakeholders by creating a healthy and liveable city. Smart lighting can offer valuable services for different stakeholders using the ICT based lighting platform.© Den Ouden, Valkenburg, Aarts (2014). Service Design Based on Smart Urban

Lighting. Open Innovation 2.0, Yearbook 2014. Luxemburg: European Commission (forthcoming).

Services: for societal stakeholders

ICT: data & applications

Devices: sensors, lights

Infrastructure: dense network

Meaningful applications

Societal Needs

Technologyenablers


Deep DivesTask 1.2 of the ENIGMA project is to collect and define the desired societal needs for the partner cities’ pilot areas. WP1 does not cover the specific brief, selection criteria etc. for the call, though it delivers generic items. Whilst it would be very easy to simply copy the pro-cesses of one of the partners this would not allow the active participation of the remaining partners. This active partici-pation delivers greater understanding of the benefits.In addition, this project requires adap-tations in the way of specifying urban lighting solutions in order to achieve the desired societal impact because it differs

significantly from buying lighting hard-ware. In order to drive innovation from quality of life in the city, a clear joint ambition needs to be defined.As societal needs differ across the part-ner cities, it required each partner to actively participate in this work package to ensure a joint ambition is defined that over-arches the societal needs of the individual cities. Deep dives, in the form of workshops on-site were held with the people from the respective cities to gather information on what their am-bitions are in relation to lighting, what the societal needs are in the city and how they are specified. The main pur-

pose is to understand how the societal value of solutions is defined, how the value is translated into selection criteria and how societal impact can be part of decision-making. With the output of the deep dives a joint ambition will be defined (T1.3), which will then be used to scout the solution space (T1.5). All information gathered is then used to set an ambition for the smart lighting solu-tion to be developed, that is extending beyond the products planned for market introduction in the coming years, but also feasible for pilots within the context of this project (T1.6).

Workshop with policy makersIn this interview the important policy makers of the city were asked to provide input on the cities ambitions and inter-ests on city level. The objective was to understand:• The current highlights and challeng-

es in the city.• The most important drivers for the

cities policies and specific strategic ambitions of the city.

• When the pilot can be considered a success from the cities strategic point of view.

Workshop with strategic/integral pro-ject managersIn this interview the people with a stra-tegic view on multi-disciplinary projects were asked to provide input on the integral ambitions and interests across city departments. The objective was to understand:• Highlights and challenges.• Strategic ambitions from the differ-

ent perspectives.• Measuring success of the pilot.

The questions are similar to those of the policy makers, but dive deeper to achieve an understanding from different departmental perspectives.

Workshop with internal stakeholders of the pilot areaIn this workshop the societal needs in the pilot area were identified from the perspective of different departments in the municipality. The objective was to understand:• The current highlights and challeng-

es in the pilot area.• The societal needs relevant for the

pilot area.• Potential impact of smart (lighting)

solutions on the needs.• Measuring success of the pilot.

Workshop with external stakeholders of the pilot areaIn this workshop the societal needs in the pilot area were identified from the perspective of different external stake-holders (e.g. residents, entrepreneurs, school kids, police, etc.). The objective was to understand:• The current highlights and challeng-

es in the pilot area.• The relevant stakeholders, their

drivers and their societal needs.• Potential impact of smart (lighting)

solutions on the needs.• Measuring success of the pilot.

Deep Dive structureEach deep dive consisted of four work-shops to ensure that both strategic ambitions as well as societal needs are collected from internal and external stakeholders. Next to the workshop a presentation was given on the opportu-nities in smart urban lighting to provide the cities with some background infor-mation. The four workshops are de-scribed below:


Deep Dive Eindhoven6, 7, 8 November and 4 December 2013


Introduction EindhovenHigh Lights of the city

Low Lights of the city

Green village-like city

• Village-like atmosphere• Spacious green public spaces• Relatively small and compact city• Clear structure and orientation• Much functionality in relatively small

area

Lack of focus

• Not able to choose• Wanting to be the best at everything,

over and over again

Continuous innovation

• Exploring new possibilities, daring to take risks

• Creativity and design• Front-runner in realisation of innovation• Continuously seeking for opportunities• Connecting people and opportunities

Ambiguous identity

• Limited awareness of citizens of dependence on high tech (economy & quality of life)

• Lack of pride of the city among citizens• Doing high profile with a low profile

Hands-on mentality of citizens, stake-holders and municipality

• Doing instead of talking: the fun of making things happen

• Active involvement of citizens and stakeholders

• Citizens creating connections across city districts

• Many initiatives and lots of energy in the city

Fragmented city

• Limited connection between separate parts in the city

• Experienced distances larger than actual distances

• Diversity in experience in different districts, without a clear Eindhoven identity

The top three things that the city is most proud of:

The top three things that the city would like to improve:

Improving quality of life in the city with innovative public lighting solutions, is the ambition of the municipality of Eind-hoven. The ‘vision and roadmap urban lighting Eindhoven 2030’ (www.ili-light-house.nl/RoadmapEhv2030EN.html) describes this aim and aspires to inspire partners that will cooperate the coming years in applying smart lighting solutions in urban learning labs.According to a recent publication by the European Committee ‘Lighting the Cities’ Eindhoven is seen as forerunner in smart lighting solutions in Europe.The municipality would like to consoli-date its role in public lighting innovation and several applications are already developed and in different states of im-plementation. In the bar district Stratum-seind a pilot is set up to experiment and investigate the impact of lighting scenes on the mood and behaviour of visitors. At the former Philips area Strijp-S the newest lighting technologies and servic-es are applied and tested.The coming years more and more pilot areas will be appointed and developed to unroll the roadmap and achieve the vision for 2030.

Vision and roadmap urban lighting Eindhoven 2030


Pilot area: Chimney AlleyChimney Alley is the area between the University of Technology Eindhoven and Strijp-S. This area is located at the north side of the centre of Eindhoven. A main access road is situated in this area. Various facilities are situated in the area, such as the central railway station, vari-ous office buildings and the PSV football stadium. The area includes a main road, a tunnel underneath a railway line and over about 600 meters of the railway area a free track for high quality urban public trans-port between the railway station and Eindhoven airport. Alongside the route there are several services such as train and bus stations, hotels the WTC, office space and the PSV football stadium.

Some figures of Chimney AlleyTotal length: 1.500 mLighting situation: High pressure sodium lightingNumber of light-points: 170 stHeight of the points: varying between 10 m to 18 mSystem power: 66 kWAge: average 22 years

High Lights of the area

Low Lights of the area

The three strong aspects of the pilot area:

The three aspects to improve in the pilot area:

Experience and perception of safety

• Unpleasant experience due to lack of atmosphere

• Perception of safety• Incoherent spatial design• Blind walls in all tunnels

Lack of focus

• Lack of clear connectivity to diverse functions in the area (railway station, football stadium, shopping square, museum etc.)

• Designed for day time: lack of equivalent quality in the night time

• Aiming for young people without excluding the older target groups

• The wide road provides good car-mobility, but blocks other users

Forgotten pedestrian

• Pedestrian is the only one not having designated space

• Pedestrian paths are disconnected and fragmented

• Experienced distances are larger than actual distances due to lack of specific pedestrian routes

• Pedestrians cross everywhere

Diversity of functionalities and connec-tions

• Providing many connection to different parts of the city

• Football stadium in the heart of the city• Connection many different transport

modalities (car, bike, bus, train, pedestrian)

• Lots of activity and changes during the day and night time.

Many and diverse users

• hundreds of students walk through the area per day

• many pedestrians visit events at the football stadium, Strijp-S or Beursgebouw

• 225 thousand transport users per day

Green urban character of area, com-bined with a city experience

• Nature along the river provides a pleasant atmosphere

• Total experience of area, with nature, urban architecture, landscape, lighting

• Central square providing overview enabling understanding of the structure of the city

• High quality in functional and user experience


Chimney Alley in daylight Chimney Alley at night


Societal needs

Eindhoven’s strategic ambitions

Relevant policy and strategic needs for the city

Needs for the pilot area: Chimney Alley

Relevant societal needs for the specific pilot area

Eindhoven wants to create a diversity in experiences with a coherent identity.

Eindhoven wants to facilitate mobility for all users of the public space.

Eindhoven wants to provide an open and flexible system to facilitate continu-ous innovation, driven by societal needs (including open connectivity of the infrastructure, open access of devices, open data for new service design, and open knowledge on societal impact).

Eindhoven wants to realise an identity that reflects the strengths of the city as hands-on, creative, innovative, technol-ogy and design.

Eindhoven wants to provide a pleasant atmosphere, that combines functionali-ty and experience on a human scale as a warm welcome to the city.

Having an attractive area with an iden-tity to create pride by the users and stakeholdersStudents want to spend a good time in Eindhoven and the university to stay high in the ranking of light- and technology city.Alumni students want to feel proud and inspired in their remembrance of Eind-hoven.The hotel wants the public space in the area to be attractive, usable, understand-able and safe for visitors to feel at ease.Residents and future residents want social cohesion and self-reliance.Beursgebouw (exhibition hall) wants to be more attractive and reachable through routing and illumination to at-tract more visitors.

Perceive a good and coherent atmos-phere in the area by creating the appro-priate experience.Citizens want to feel comfortable and welcome anytime by having the appro-priate experience.Strijp-S wants to create ‘stepping stones’ in the functionality of buildings to connect the city centre and Strijp-S in a coherent and natural way.Strijp-S wants an integrated and tuned program of activities and events in the different areas.

Perceiving an inviting atmosphere in the evening by having the appropriate experience.Citizens want to perceive an inviting atmosphere in the evening.

Having continuous and dedicated routing and guidance for all road users between areas.Citizens want to feel welcome as pedes-trian and being able to quickly under-stand the best route to your destination.The hotel wants a safe connection to the city centre for their customers to make them feel welcome and comfortable.Strijp-S wants infrastructural coherence: connections for cyclists and pedestrians, green structures, which are interconnect-ed, and guidance through lighting.PSV football supporters and event visi-tors want a clear routing from all direc-tions to reach the stadium safely and clearly.

Having a qualitative good area between the buildings, providing safety and attractivenessCitizens want to be at ease (and per-ceive a feeling of safety) in a coherently designed area. PSV / Philips football stadium, football supporters and event visitors want good lighting around the stadium in public space.Rabobank wants an attractive environ-ment with clear and safe entrance (both to the building and the area) for the clients/customers and for the employers.The hotel wants illumination of the building in correlation with the other buildings to make a clear and attractive identity as business as well as a city (Ein-dhoven City of Light).


Measuring success of the pilot

Needs for the pilot area: Chimney Alley


Measuring success

In what way can the success of the pilot and the expected value of the intelligent lighting solution be measured? What concrete, direct and indirect measurements, experiments or tests can be done?

Impact of intelligent lighting solutions

Potential impact of ICT based lighting systems and services on the identified needs Smart lighting solutions, e.g. illumina-tion, can make a distinctive identity and experience of the area, however the im-pact of lighting during daylight is limited.

Smart lighting solutions can actively sup-port the ambience and attractiveness of the area by providing different scenarios for different moments.

Smart lighting has an evident impact on the atmosphere in the evening and night.

Smart lighting solutions can make the appearance and experience of the area more coherent during day and night, but the impact of lighting during daylight is limited.

Smart lighting solutions can not only provide guidance in the night with light, but also during daylight with ICT based services.

• Interview users• Interview visitors of the hotel and

stadium events• Through social media• Digi panel• Better economical climate (less empty

buildings)• Local media

• Interview users• Through social media• Digi panel• Better economical climate (less empty

buildings)• Number of activities• Count the number of tourists•

• Interview users• Through social media• Economical: profit of restaurants, bars

and hotels• Sound measurement

• Interview users• Sensors to follow human behaviour• Digi panel• Police: number of robberies, incidents

with violence, etceteras• Higher ranking in “the safest town of NL”

• Counting routes (expert evaluation)• Counting the use of routes• Existing pedestrian flows: guidance (e.g.

TU/e, Fontys)• Influence changing behaviour by creating

new routes (e.g. Strijp-S)

Other measures:

• Better energy-use• Number of new business models in

cooperation with stakeholders for joint interests

• The number of apps, created by people onto the open system

Low Low Low Low LowHigh High High High High

Having an attractive area with an iden-tity to create pride by the users and stakeholders.

Perceive a good and coherent atmos-phere in the area by creating the appro-priate experience.

Perceiving an inviting atmosphere in the evening by having the appropriate experience.

Having a qualitative good area between the buildings, providing safety and attractiveness.

Having continuous and dedicated routing and guidance for all road users between areas.


Deep Dive Malmö21 and 22 November 2013


High Lights of the city


Young and rapid growing city

• Popular city for young people• Young people interested in social

innovation and entrepreneurship• Gaining pride over the last years• Up to speed in modernisation• Paradigm shift from industrial town to

knowledge based city• Activity around local university

Identity

• The cities identity need to keep up with the paradigm shift and strong growing population.

One of the world’s best metropolitan areas

• Good (broadband) infrastructure• International population (35%

foreigners)• Near to water (offering possibilities)• Large harbour

Availability of jobs and affordable resi-dences

• Jobs• Cheaper residential areas

A sustainable and environmentally aware city

• Using sustainable energy• Relatively small area and compact city• Many parks and green areas• Flat area, good for cycling

Violence & segregated city

• Segregation• Education level of children (e.g.

foreigners without prior education)



Introduction MalmöMalmö, a city in the south of Sweden has 300 000 residents, of which 30% are born abroad in 175 different coun-tries and 48% of the population is less than 35 years old. Malmö is making the transformation from industrial town to knowledge based city. The municipality organization Malmö Stad has 20 000 employees.The Department of Internal Services takes care of for example maintenance and care of streets, parks and real estate, emergency work, technical services and school restaurants .The Business unit Municipal Properties manage the city owned buildings such as schools, kindergartens, elderly care, residential care, cultural and recreational properties. In total 1.6 million square meters.Malmö was elected Green City of the year in Sweden both 2010 and 2013 and has a goal to become climate neutral in 2020 and to use 100 % renewable energy in 2030.





The three aspects to improve in the pilot area

Surrounding areas

• Nearby sports area with activities in the evening

Energy consumption

• High energy consumption, but Business of Municipality is working to improve energy efficiency of the building

Security at daytime

• Little traffic• Secure for children• Open area, no places to hide

Sad and boring place

• Outdoor environment is boring but OK. New outdoor environment is planned

• The place looks sad, not enough green (grass, plants), too much concrete

• There is no need to enter the area, because there is not much to do

• Boring colours

Architectural quality of the area

• Won prestigious architectural prize• Very nice building, with very good indoor

atmosphere• Very good building for school activities• Multifunctional outdoor spaces are

planned• Beautiful area, with nice indoor patios

with trees and greenery

Problems in the night: burglary & van-dalism • Copper (part of the architectural

elements of the building) gets stolen• Easy access to different levels of the

building because of ‘step like’ design• Gathering area for gang• Too little activities in the evening• Lot of vandalism, resulting in big fences

and barbed wires - resulting in 3ook€ intentional damage in the last 5 years

Pilot area: HeleneholmThe property ”Heleneholm 4” Heleneholm 4 is located in the southern part of Malmö, in the area Heleneholm. Heleneholm is a residential area with a mixture of light industrial and commer-cial premises. Most buildings were erect-ed in the 1950s. The disposable income of the inhabitants is slightly lower than average in Malmö. The property Helene-holm 4 consist of 51 000 m2 leasable area. Heleneholm SchoolHeleneholm School was designed by Carl Nyrén in 1962. It was well known for modern architectural style with two floors and atriums. The building has won a Kasper Salin-prize, which one of Swe-den’s finest architecture awards.Businesses in the area include pre-schools, elementary school, high schools, music college, district administration and dental practice.Malmö city continually attempts to find new and innovative ways to:• Increase the feeling of security • Reduce the risk of vandalism and haunt.• Contribute to an enjoyable outdoor environment.


Heleneholm at nightHeleneholm in daylight


Malmö takes a lead role as a transform-ing actor to build a sustainable city by (social) entrepreneurship.

Having an attractive place that invites to stay and meet others to explore enter-taining activities .Citizens want to perceive an attractive area that invites to stay and to explore new activities that make the area more lively in the evening. Students want more engaging activities in the school yard to enjoy themselves and to have a place to stay.Nearby residents want a place where they can entertain themselves with var-ious activities in an area where they can also meet others.

Having an enjoyable environment that helps to diffuse stress from school and relax.Students want more fun and an enjoy-able environment that helps them to decrease stress from school and to calm down.

Malmö wants to provide a sustainable city by using 100% renewable energy and citizens taking responsibility for their environment.

Having a sustainable place, with low energy use and low maintenance cost.Property management wants low main-tenance costs and low energy use.

Showing the impact of innovative smart (lighting) solutions by creating a smart area that adapts to time, people, activ-ities etc.The city wants to show the impact of smart (lighting) solutions by implement-ing innovative products and services to create a smart area that adapts to time, people, activities, etc.

Societal needs

Malmö’s strategic ambitions

Relevant policy and strategic ambitions for the city

Needs for the pilot area: Heleneholm


Being at ease and perceiving a safe environment that is attractive to spend more time.Citizens want to feel at ease and perceiv-ing a feeling of safety to make the area attractive. The city wants to attract people to the area that enjoy spending their time, and at the same time making the area unat-tractive for undesired activities (such as violence, vandalism and crime).

Having a safe place with a low risk of crime and vandalism.

Property management wants a safe place with low risk of crime and vandalism.

Malmö wants to provide a good envi-ronment for children to enable social cohesion through good education and pleasant outdoor environment where people like to be and meet.

Malmö wants to provide a secure and safe city that is accessible for all citizens in all seasons (with clean streets, good transportation system).


A smart (lighting) solution has to a cer-tain extent impact on the attractiveness of the area.

A well designed dynamic lighting system can create a relaxing atmosphere (addi-tional to e.g. a green environment) and an interactive system can create a playful environment for the students.

Smart (lighting) solutions can reduce some of the energy use and mainte-nance costs.

A smart solution can act as a showcase for the possibilities and impact of such adaptive systems.

• Perception measurements (interviews): of attractiveness and perceived safety

• Number of people in the area Monitoring social media (e.g. facebook likes, twitter mentioning)

• Number of students applying for this school

• Perception measurements • Actual maintenance costs• Actual energy consumption

• Perception measurements of media, identity of the city, visitors

• Business interest to develop products and services to meet the identified needs and create business

• Number of projects to scale up after the pilot (e.g. to other school areas)

• Economical activity with services in Europe

Low Low Low LowHigh High High High


Needs for the pilot area: Heleneholm


Measuring success


Impact of intelligent (lighting) solutions

Potential impact of ICT based lighting systems and services on the identified needs Smart (lighting) solutions can have a strong impact on (the feeling of )safety.

Smart lighting solutions can make the place more attractive to stay and in-crease the social coherence, thereby indirectly making it more attractive to vandals/criminals. It can also make it unpleasant to stay at certain times.

• Perception measurements• Business interest

• Safety index & statistics• Number of vandalism and criminal acts

in the area• Number of reported burglaries• Reduction of repair costs (baseline

measurements)• Tracing of gangs (with camera’s)

Low LowHigh High

Having an attractive place that invites to stay and meet others to explore enter-taining activities .

Having an enjoyable environment that helps to diffuse stress from school and relax.

Having a sustainable place, with low energy use and low maintenance cost.

Showing the impact of innovative smart (lighting) solutions by creating a smart area that adapts to time, people, activ-ities etc.

Being at ease and perceiving a safe environment that is attractive to spend more time.

Having a safe place with a low risk of crime and vandalism.


Deep Dive Espoo28 and 29 November 2013




Multiculturalism

• Multi-cultured population, creating a lot of possibilities

• People are equally spread along the area• Segregation is smallest in Finland• Highly educated and diverse population

Green public transportation

• Too much car mobility and private car ownership

• More efficient transport system needed (metro and railway)

• Need for friendlier mobility for all types of users: walking routes, cycling paths

Good place to live

• Wealthy and healthy city• Life works well in Espoo• Services work well• Strong economy• Many different places to live• High traffic safety• Good pedestrian routes and bridges

(kids can walk to school)• Safe and clean streets

Availability of affordable high quality housing

• Housing for families with middle income• Many streets and buildings from the 70’s

need renovation and modernisation• Public areas and rental housing should

be better maintained and cleaned

Diversity of the area

• Combination of urban and nature• Development of the seaside and

archipelago• Variety of available features (easy

transport, urbanisation, green parks, lakes, seashore, harbour, islands)

• Cultural heritage and historical sites (e.g. mansions)

• Large area with low population density• Green living areas and public parks

Growing pains

• City in transition• Rapid growth of the city (2nd largest city

of Finland)• Growing need for transportation



Introduction EspooEspoo is the second largest city in Fin-land, situated in the western part of the Helsinki Metropolitan Region. Known for Kone, Fortum, ex-Nokia, and Angry Birds Rovio. It is a fast growing urban area; at the end of 2012 there were 256760 inhabitants and 13787 employees, growing with 4000-5000 new inhab-itants per year. Espoo has the largest concentration of science and innovation in Northern Europe in the Otaniemi – Keilaniemi – Tapiola –area. And home city of Aalto University centre, featuring a new campus in the future This provides an excellent focus as the test site for an European intelligent lightning project. Espoo covers 5 large area projects:T3 in Tapiola, Espoon Keskus, Finnoo, Leppävaara, Suurpelto and Matinkylä. A new metro rail road is planned from Leppävaara to Kauklahti, with new sta-tion-based centres. Investments to infra structure cover 130 million Euros per year (not including metro, city railroad and some large road projects).Espoo was given first prize in quality of urban spaces, specially the parks, by the society of Finnish Urban Planning Year 2012. The area also covers 95 lakes, 38 streams, 58 kilometres of seaside, archi-pelago,3074 hectares of Nature preser-vation areas, 5000 hectares of forests.






Public-private partnerships• 10.000 m2 per year build in public/

private partnerships since 15 years• Model for working in public/private

partnership (city does not own the land)• Opportunities for new development

Duration of procedures• Administrative procedures & approvals• Risk of delay because of claims to court

in all phases of the development• How long will the development take in

all? 5 to 10 years?• Difficult soil to construct

Pleasant and green atmosphere• Green character of the area, part of long

green structure• Water stream & nearby seaside• Parks and nature• Walk-able distance from the sea• Pleasant bicycle routes• Connection between urban area and

nature• Pleasant atmosphere, not noisy

Risk of flooding• Low lying area risk of flooding from sea

and river• Older people are concerned that

heightening of the area will introduce too many steps/stairs

Central location & good reachability• Good connections to Helsinki & Turku

(train, highways, and soon also tram)• Near to services• Well embedded in area: lots of different

working places & jobs, variety of activities etc.

• Good connection to recreation areas• Characteristic historical buildings and

sites: mansion, Alberga mansion with surroundings, Gallen-Kallelan museum

Image • Typical 70’s monotonic architecture• Vacant old assembly factories and radio

stations in the area• Air quality during construction work• Frequenting of the area with ‘thirsty

boys from Lakitori’

Pilot area: Leppävaara CentrumThe pilot area is Leppävaara, a large area located between the city centre and Helsinki. The area now contains vacant factory buildings, apartment buildings from the 1970s and unused spaces. A small river runs through the area.The whole area is under development. A new city plan is proposed, including a new to build residential area for 5100 people.

The area also covers a square, main street, high landmark buildings, parking area and green areas between the build-ings. The ground level is proposed for small businesses and shops. The main square is supposed to function as a ‘living room’ for the residents.

The building of the residential houses starts in 2014.


Leppävaara Centrum at nightLeppävaara Centrum in daylight


Espoo wants to provide high quality and affordable indoor and outdoor spaces for housing and business.

Espoo wants to pay more attention to pedestrians and cyclists and provide them with safe and easy accessible walking/cycling routes.

Espoo wants to create an inviting urban space for citizens of all ages to spend more time outside (walking, biking, staying) and feel comfortable and safe.

Societal needs

Espoo’s strategic ambitions


Needs for the pilot area: Leppävaara Centrum


Espoo wants to provide efficient public transportation (rail grid, diagonal con-nections, trams and metro) to reduce car dependence.

Espoo wants to provide connected green areas through the city where citizens can enjoy the restorative quality of nature.

Having an attractive area that invites to do different activities outside.

Citizens of all ages want an outside area that invites to be active and socialise in their spare time in playgrounds, city gar-dens and other recreational activities.Project developers want to provide houses with attractive public spaces that cater for different demands of potential buyers / tenants.Citizens organisations want safe and functional spaces to achieve good quality of life for every age.The municipality wants an socially attrac-tive area for the citizens.

Having good and affordable indoor and outdoor spaces.

The municipality wants to provide high quality (functionality and durability) and affordable lighting (with the right price level, payback time and low maintenance costs).

Having attractive and safe walking and cycling routes.

Citizens of all ages want safe and func-tional traffic routes which are nice for walking and cycling.Visitors want good, clear routes to achieve smooth orientation.

Enjoying a green environment. Having a high quality living environment with a variety of functionalities.

Having good public transport connec-tions for all stakeholders.

Citizens want good public transport con-nections to fluently connect from A to B.Citizens want clear orientation.

Residents want an attractive and high quality area with good services and variety of functionalities: grocery store, parking places, sports-field, meeting points and recreational possibilities.

Citizens want good public parks, nice and green streets to enjoy living and feel good.


Intelligent lighting solutions can make the place more inviting and attractive to spend time, and strengthen the feeling of safety and traffic safety.

Intelligent lighting solutions can con-tribute significantly to the quality of the living environment

Intelligent lighting solutions might initially be more expensive (because of the added ICT element) and have higher maintenance costs. On the other hand they might help to reduce energy consumption and bring added value on different aspects.

Intelligent lighting solutions can con-tribute to make walking and cycling routes more inviting and attractive and strengthen the feeling of safety as well as the real traffic safety. Lighting can also support orientation and wayfinding.

• Measuring the quality (subjective)• Measuring the number of people being

outside & time spend outside• Measuring the number of movements of

cars/bikes• Added income from new business

models with interactive solutions• Measure the number of people wanting

to move there & sales of houses

• Balance the different needs of different stakeholders = more flexibility to adapt to different wishes

• Feedback from citizens through internet pages & questionnaires

• Through the contact centre (no complaints)

• Evening meetings with citizens and other stakeholders during projects (part of the standard process)

• Value based: measuring other criteria, beyond just Euro’s

• Questionnaires with citizens• Comparison to other areas• Comparison to other technologies• Real and actual costs, not just estimates• Measuring lumen/watt ratio and energy

savings• Measuring actual lifetimes

• Number of people using the walking and cycling routes

• Number of incidents reported (police, insurance company)



Needs for the pilot area: Leppävaara Centrum


Measuring success



Potential impact of ICT based lighting systems and services on the identified needs Intelligent lighting solutions can contrib-ute to the attractivity of the green areas after sunset.

Intelligent lighting solutions can enable orientation by marking important ob-jects, transportation options and routes with light.

• Number of walkers in the green areas• Number of bikers in the green areas

• Statistics on use of car/public transportation means

• Car owning statistics• Usage of streets and bicycle paths• Feedback given to customer service (and

the lack of negative feedback)• Number of bicycle accidents and

car damage (recorded by police and insurance companies)

Low LowHigh High

Having an attractive area that invites to do different activities outside.

Having a high quality living environment with a variety of functionalities.

Having good and affordable indoor and outdoor spaces.

Having attractive and safe walking and cycling routes.

Enjoying a green environment. Having good public transport connec-tions for all stakeholders.


Deep Dive Stavanger5 and 6 December 2013




Green city with a balance between de-velopment and environment

• Environmentally friendly city• Close to nature (mountains, fjords)• Green structure (one of the best in the

world)• Fast growing, low unemployment, proud

residents

Increasing segregation

• More segregation• Challenge is to take care of the lower

income group• Awareness on healthy living

Strong history /culture that enables the future

• Cultural richness• Proud of historical buildings (e.g.

cathedral)• Vibrant city centre with nice public

spaces & big festivals• Rich city, spending it on culture, green,

parks, etc.

Keeping high quality city with growing population

• How to build a dense city with high quality, when there is little space left?

• Most dense area in Norway• Property prices are rising and it becomes

too expensive for young people

Ambitious

• Ambitious city that not just talks the talk but also walks the walk: once decided it will be done

• Ambition to be front-runners & take the lead

• International oriented• Well managed and we can afford it

because it is a wealthy city

Too much use of private cars

• Higher CO2 emission• Traffic congestions• Insufficient development of biking and

pedestrian routes



Introduction StavangerStavanger is a city on the south-west coast of Norway, with a population of approximately 130 000 inhabitants in an area of 71 km², making it the most densely populated area in the country. It has a mild coastal climate with significant precipitation. The average temperature during the winter is -2.6 ºC . Snow is infrequent. Being this far north the au-tumn and winter is long and dark – with dark mornings and evenings.Stavanger has approx. 160 km with grav-elled or paved pedestrian walk ways – of this approx. 100 km is lit up. The amount of illumination depends on type of walk way, area, and type of lighting source. Existing lighting has varying height and type of armature. In new projects – parks and open areas – pole height is 4-5 m using LED technology. The width of the roads are 2.5-3 m with gravelled or paved surface.The local authority strives to improve its local lighting system and underlines the importance of combining energy efficien-cy, urban design and public safety con-siderations when planning the upgrade of its systems.The city of Stavanger is currently working on a master plan for lighting the walk ways.






Used by all kinds of people

• Residential area nearby• Lots of facilities by different groups:

playground for children, gym by students, exercises by elderly, dog walking, ice activities.

• 6 schools and 5 kindergartens within 1km distance

• Nursing home nearby

Quality of the facilities

• Water is not used for swimming anymore, no entrances into the water, too muddy

• Old lighting system with old technology and high energy use

• Old furniture and lack of group seating facilities

• No toilets, no shelters

Good recreation area

• Good for walking, biking, running & skating

• Walking routes around the lake and in the forest

• Close to other walking areas (extend walking route to longer distance)

• Special area for dogs

Experiencing nature & view

• Benches lack view because of blocked view by trees (poor maintenance) and lack of corridors

• Noise from the road• Lights on all night

Attractive nature: flora & fauna

• Ability to see the stars• Lake• Birds, deer, endangered species• Green area, connected to other green

areas near the sea and fjord• Great view on fjord

Atmosphere & safety perception

• Dense bushes and spruce trees• Some of the roads leading to the park

are dark• Not able to look around• No clear guidance• Perception of safety after dark

Pilot area: VannassenLighting the walk ways is an important ambition in the city of Stavanger and the main reason to have chosen Vannassen as the pilot area.Vannassen is a recreational area measur-ing approx. 15 ha south of the city cen-tre. It provides a vista point with a great view of Gands fjord and the mountains. The small lake Vannassen is situated in the centre of the area. For years it dis-tributed water to the city of Stavanger.Around the lake there is an abundant bird life and rich flora. The area provides walk ways and paths through woods and park-like areas. It has large trees and lawns. A large playground is located centrally in the park and there is also a selection of sculptures. Along the outer rim there is a fenced area set aside for dogs and an area for agility. To and from the area there is a network of walk ways, that connects Vannassen to other green areas in the city and to the fjord.Public lighting is installed along some of the paths.

City

Fjord

Vannassen


Vannassen at nightVannassen in daylight


Stavanger wants to apply smart & inno-vative solutions to create good experi-ences for its citizens.

Meeting and socializing in a relaxing environment.

Citizens want facilities to meet and so-cialize in a relaxing (& dry) environment.Residents want areas and spaces to en-joy calmness, relax and picnic.The elderly need social meeting points to get outside and meet each other, with sitting facilities for groups to relax and talk.Event organisers want spaces to organise events (e.g. bonfires) for people to meet.Sporting and exercising people want good areas for training activities to be active in (larger) groups.

Balancing an undisturbed, preserved nature with the ability to enjoy nature, also as a learning experience.Schools want a varied wild life for chil-dren to achieve knowledge about nature.Visitors want to experience wildness (nature).The parks and roads department wants to take care of the nature experience for better health of the citizens.Birds want good quality of the water and undisturbed life.Wildlife wants the lighting to be adapted to their day-and-night rhythm to make it a good place to stay in the night.

Stavanger wants to provide its citizens with attractive public spaces and build-ings.

Embracing wild life and taking care of nature as a unique place in the city.

Citizens want to ensure good living con-ditions are created for the animals and plants by paying special attention in the selection of solutions.Schools in the area want to use the area also for educational purposes.Citizens want to experience true nature (not parks) with different trees and flowers, possibility to see wild life (birds, deer), hear the night animals and see the stars.

Providing an attractive area with smart & innovative solutions.

The city wants to attract new people to the area by providing new lighting expe-riences (adaptive and staying attractive).The city wants to provide lighting that makes you feel well at night, but that also take care of the biodiversity.The city wants to provide variations in lighting to enable different activities in the area to take good care of the differ-ent user needs.

Societal needs

Stavanger’s strategic ambitions


Needs for the pilot area: Vannassen


Enjoying a clean and well-lit area all year/all day round that makes you feel welcome.The elderly need good lighting all day, for all year use of the park.Residents want a good and nice entrance with road marking and lighting on the paths to the area to perceive it as a wel-coming area.Sporting and exercising people want good (lighting) conditions on the paths to achieve good training facilities.Handicapped people want a good light-ing to achieve safety for all.The parks and roads department want the right lighting to provide safety for all people.

Having good & well-maintained public facilities to increase the feeling of safety and make the area more attractive.The city wants to improve the facilities in the place for people already using it.The city wants to increase the feeling of safety by providing better lighting to enable more social control through more activity, but at the same time keep the ‘mysteriousness’ of nature.The city wants to enable different activi-ties for different users of all ages.The citizens want good lighted trails, also to the nearby schools and nursing homes.

Stavanger wants to become a ‘walking’ city where it is easy to reach all facili-ties, by public transport, by bike or by foot.

Stavanger wants to be an attractive, safe and sustainable city.


Meeting and socializing in a relaxing environment.

Balancing an undisturbed, preserved nature with the ability to enjoy nature, also as a learning experience.

Embracing wild life and taking care of nature as a unique place in the city.

Providing an attractive area with smart & innovative solutions.

Smart lighting can make the area more attractive and motivate people to spend more time outside.

Smart lighting can provide lighting that takes care of the flora and fauna and create darkness when needed.Smart lighting can also create a variety of experiences and highlighting selected areas.

Smart lighting can provide better living conditions for animals and plants by pay-ing special attention and solutions.

This is the purpose of the Enigma project and smart lighting solutions.

• number of people using the area (during the day)

• ask the residents• visitors survey• monitor changes in biodiversity

• monitoring birds, deer and other wildlife• monitoring biodiversity• measuring the quality of the water• counting birds nests• establish that the number of people in

certain areas is decreasing• preservation of flora and fauna

• counting people• interview people (now and after 3 yrs)• monitor the kind of people using the

place• citizen participation• increase the score on living conditions

(regular survey done by the city)



Needs for the pilot area: Vannassen


Measuring success



Potential impact of ICT based lighting systems and services on the identified needs

Enjoying a clean and well-lit area all year/all day round that makes you feel welcome.

Having good & well-maintained public facilities to increase the feeling of safety and make the area more attractive.

Smart lighting can create pleasant at-mospheres and ensure the area is well-lit all year round.A well-lit environment also motivates people to keep it clean.

Smart lighting has an impact to some extend, but it is limited.

• less vandalism and garbage• number of people using the area in the

evening• less people in the neighbouring area:

Mosvannet

• fewer complaints• less damage• increased maintenance because of heavy

use (e.g. paint on the benches)• increased garbage in dustbins (no

littering)

Low LowHigh High


Deep Dive Bassano del Grappa10 and 11 December 2013




Vibrant economy

• Many small and medium sized entrepreneurs, many family businesses

• Area is known for its hard working people

• Craftsmanship (ceramics, building, furniture and jewellery)

• Developing territorial marketing to promote area internationally

Keeping the centre alive

• Keep the city centre vibrant with small businesses and shops

• Find ways to combine the restrictions due to monumental regulations to match with business needs

• It is not easy for businesses to survive in the city centre with the development of commercial centres in the outskirts of the city

Unique cultural activities

• Many unique cultural events, some related to history

• Human figure chess games• Dance & theatre festivals (one of the

largest in Europe)

Develop identity

• Limited awareness of people on the possibilities

• Tourist could stay longer (if they only knew about the possibilities)

• Joint strategy for development and promotion of the area

Attractive historical city with many opportunities for activities, also for tourism• Interesting historical sites (bridge,

monuments in town centre, surrounding mansions)

• Known as town of the partisan’s resistance in both world wars

• Good biking paths, and extending cycle path to Venice and Milan

• One of the best places for paragliding

More collaboration

• Too strong individualism, more collaboration is needed: politically, economically and technically

• Involvement of other stakeholders in developments

• Collaborate with neighbouring cities, where each keeps its own identity, but Bassano will take the lead in a joint strategy development program



Introduction Bassano del GrappaBassano del Grappa, is an historic city belonging to the Province of Vicenza, lo-cated in the Veneto Region, in the north East of Italy. It lies between the Province of Vicenza, Padua and Treviso and at the bottom of the Alpine foothills of the Veneto Region, one of the richest Italian region (indus-tries, SMEs, tourism, agriculture) in the Venetian Piedmont area: where impor-tant infrastructures and historical towns and industrial cities live together.The symbol of the city is the famous Alpines’ Bridge, a masterpiece of the architect Andrea Palladio, but it is also enriched by medieval remains as well as by the Venetian architecture, and moreo-ver, it is surrounded by medieval walls.In particular, Bassano is well known for its precious ceramics and for products DOC (controlled origin denomination), as the renowned liqueur ‘Grappa’.

The lifestyle of the city is also very pleas-ant and full of events, the peak of which is the Opera Estate Festival Veneto when Bassano hosts a chain of great events, dance, music and theatre with renowned protagonists of the Italian and interna-tional scenes.






High quality of living

• Beauty of the city• Good living environment with lots of

facilities for all day and all night activity (shops, bars, restaurants, events)

• Local habits and traditions: socializing for aperitif and outside dining

• Low crime rate

Light pollution

• Brightness of the entire environment• Disturbance of astrophysical vision• Impact on the environment• Cost ineffective (waste of energy)• Need the right light at the right time at

the right place

Embedded in nature

• Natural landscape with river and mountains

• Diverse landscape• Good climate to spend time outside

Sustainable mobility

• Discussion on restriction of access for non-residents and pedestrian area

• Improvement of pedestrian lighting

Unique historical character

• Bridge, squares, arcades, monumental buildings

• Rich history and heritage• Location of historical and architectural

venues in the heart of the city

Incoherent lighting system

• Lighting system not well distributed• Diversity in luminaries• Low visibility• Need for better compromise between

touristical and residential needs• Poor illumination of architecture

(addressing the beauty of the city)

Pilot area: Historic old townBassano is a town full of history, monu-ments and architectural assets and with a scenographic historic centre. Currently the lightening of the medieval old town (mainly characterized by artistic lighting device, on shelves and flows at SAP with-out any type of dimming) appears as flat and not adequate for the valorisation of scenarios, paths, panoramic views.One of the objectives of the Bassano’s lighting strategy - along with the energy efficiency, mitigation of lighting pollution and sustainable and innovative solutions - is the lighting requalification of the city historic old town which will combine all the above mentioned objectives with the quality of life improvement.

Some figures of the old town• Old town surface area 114.350 square

meters• N° old town residents (constant users)

4.750• Type of lighting situation: high pressure

sodium lighting• N° light-points 588 (560 supporting

devices, mostly artistic lamps)• Height of the light-points ~4/5 m (on

average)• System power ~ 100 kW (on average)• Age of light points ~ 10-15 years

(majority not in line with current lighting regulation).

Old town perimeter

Historical buildings & panoramic viewpoints


Historic old town at nightHistoric old town in daylight


Bassano wants to create a more ho-mogeneous city with an equal level of quality of life throughout the city.

Bassano wants to improve collaboration with local, regional and national stake-holders to create value for them.

Bassano wants to improve its internal/municipal processes to become efficient and have a more entrepreneurial way of working.

Making it easy to explore the cities gems (monuments, nature, etc.) by providing good information on location and history.Tourists want to find the nice places, mu-sea and cultural events easily to achieve a good time in Bassano.Tourists want to know what is happening in the city to achieve time well spend.Tourists want to immerse in the local cul-ture and habits to experience the unique culture.The city wants to ensure the right and tailored monumental lighting to valorise the cultural heritage and guide residents and tourists to attractions and events.

Paying more attention to pedestrians and provide good visibility, safety, rout-ing & guidance.The city wants to guide and route the users towards its cultural events and pedestrian paths.The city wants to provide functional lighting for citizens to improve visibility and safety.The city wants to guide cars to under-ground parking grounds and give the surface back to the pedestrians.The city wants to make the centre ac-cessible for people in wheelchairs and mothers with strollers

Bassano wants more sustainable solu-tions to reduce energy use & integral costs.

Provide high quality lighting for differ-ent activities (e.g. strolling through the city, watching the stars) with devices that do justice to the historical charac-ter of the city centre.Residents (all) want less environmental pollution (CO2, noise, light).The astrophysics association wants bet-ter organisation and quality of lighting to have a better view on the stars for student and residents.The astrophysics association wants to better regulate private lighting (next to the public lighting).Residents (families and elderly) want good access to green areas for multiple purposes.The city wants the right and correct light-ing furniture to respect the city charac-teristics and urban landscape.

Reduce bureaucracy and more efficient and scientifically based decision making processes.The municipality wants to speak more to the citizens directly to achieve better understanding of their needs.The municipality wants less bureaucracy and more efficient procedures to achieve time better spend for the citizens.The municipality wants to collaborate better between departments and other stakeholders to achieve better organisa-tion.

Societal needs

Bassano del Grappa’s strategic ambitions


Needs for the pilot area: Historic old town


Having a good environment for busi-ness and commercial activities (such as restaurants and shops).Shop owners and businesses want terri-torial marketing in Italy and abroad.Shop owners and businesses want better entrance roads and more parking facili-ties to improve access to the city.The city wants to create a good commer-cial environments and opportunities.

Easy access to the cities facilities by car, public transport, foot and bike.

Shop owners and businesses want better entrance roads and more parking facili-ties to improve access to the city. Residents (students and elderly) want frequent public transportation to move access the city centre.Workers want to merge professional obligations to family duties in the same place (kindergarten, schools, etc.)Consumers want easy transfer from A to B with their purchased items.The city wants to improve mobility in the city centre and accessibility of public areas (and buildings).

Bassano wants to create flexible & adaptive smart (lighting) services to modernise the centre while doing jus-tice to its historical character.

Bassano wants to create a vivid city cen-tre for tourists, residents, shop owners etc. to foster a good economic climate.


Making it easy to explore the cities gems (monuments, nature, etc) by pro-viding good information on location and history.

Paying more attention to pedestrians and provide good visibility, safety, rout-ing & guidance.

Provide high quality lighting for differ-ent activities (e.g. strolling through the city, playing, watching the stars).

Reduce bureaucracy and more efficient and scientifically based decision making processes.

Smart lighting systems can highlight plac-es of interest. An ICT based solution can also provide information on the history and guide visitors to the right location.

Smart lighting solutions can help to cre-ate good visibility, a perception of safety and support pedestrians in way-finding.

Smart lighting systems can adapt to create the right lighting at the right place at the right time for different activities. it can dim to watch the stars, and be increased to support other activities.

The Enigma project can build a showcase of how to streamline decision making and highlight the bureaucracy for further improvements.

• Number of visitors• Surveys

• Survey to collect feedback from residents• Collect feedback from specific groups:

association of disabled people, volunteers

• No complaints

• More events, exhibitions and manifestations

• No complaints• Costs of energy use

• Survey to collect feedback from residents and other stakeholders.



Needs for the pilot area: Historic old town


Measuring success



Potential impact of ICT based lighting systems and services on the identified needs

Having a good environment for busi-ness and commercial activities (such as restaurants and shops).

Easy access to the cities facilities by car, public transport, foot and bike.

Smart lighting systems can help to make the centre more attractive and support commercial activities as part of smart city solutions.

Smart lighting systems can highlight the different options for transportation, such as available parking places, bus stops or paths.

• Number of hotel bookings, restaurant visits

• Turnover generated in the city centre (and tourist tax)

• Tourist flow data from the province• Number of new shops / restaurants

opening in the centre (concessions)• Tailored questionnaires for e.g. business

association

• Survey with residents and visitors• Number of parking lots used/available• Number of people using the facilities• Amount of time people use the facilities

Low LowHigh High


Towards a joint ambitionResults from the workshop with the 5 partners cities - 12 December 2013


The results of the Deep Dives are used to define a common set of ambitions, based upon the already defined ENIGMA com-mon challenge. In this chapter we aim to provide a first overview of the common-ality in the identified strategic ambitions and societal needs.For this purpose a workshop was held in Bassano del Grappa on 12 December 2013 with representatives from all five partner cities.During this workshop the results of all five Deep Dives were presented and the cities have clustered the strategic ambitions for the city and societal needs for the pilot area. The cities discussed the results in depth to gain a thorough understanding of the common items and specific items for the cities and their pilot areas. On the following pages the clustered items for the common and specific am-bitions and needs are given. The same colour code of the Deep Dives is applied: purple represents the strategic ambi-tions, blue represents the needs for the pilot area.The results of the workshop will be used as an input for the definition of the joint ambition in Task 1.3 of the ENIGMA project.

Common challenge

Joint ambition

Societal needs

Eindhoven

Societal needs

Espoo

Societal needs

Malmö

Societal needs

Stavanger

Societal needs

Bassano del Grappa

Introduction


Societal needs for the pilot areas

Common needs Specific needs

Lifestyle: activitiesHaving an attractive place that invites to stay and meet others to explore enter-taining activities (Malmö).Provide high quality lighting for different activities (e.g. strolling through the city, playing, watching the stars) (Bassano).Meeting and socializing in a relaxing environment (Stavanger).Having a high quality living environment with a variety of functionalities (Espoo).Increase the citizens health (Stavanger)

The cities have clustered the societal needs for the pilot area and reflected if all statements together are a complete overview covering all relevant aspects.The societal needs were divided by the cities into common needs and specific needs. The common needs are shared by all partners, the specific needs are more relevant to some pilot areas. The items printed in italics are added during the workshop.

Lifestyle: smart solutionsProviding an attractive area with smart & innovative solutions (Stavanger).Showing the impact of innovative smart (lighting) solutions by creating a smart area that adapts to time, people, activi-ties etc. (Malmö).

Lifestyle: perception & attractivenessEnjoying a clean and well-lit area all year/all day round that makes you feel welcome (Stavanger).Perceive a good and coherent atmos-phere in the area by creating the appro-priate experience (Eindhoven).Having an attractive area that invites to do different activities outside (Espoo).Having an enjoyable environment that helps to diffuse stress from school and relax (Malmö).Perceiving an inviting atmosphere in the evening by having the appropriate expe-rience (Eindhoven).Having good and affordable indoor and outdoor spaces (Espoo).Having an attractive area with an identity to create pride by the users and stake-holders (Eindhoven).Enjoying a green environment (Espoo).

Low cost & sustainabilityHaving a sustainable place, with low energy use and low maintenance cost (Malmö).Balancing an undisturbed, preserved na-ture with the ability to enjoy nature, also as a learning experience (Stavanger).Having an affordable and sustainable lighting for the area with low life-cycle costs (Espoo).Achieving sustainability with low energy costs and low maintenance cost (Stavan-ger).Achieving sustainable lighting: energy efficiency, cost efficiency and the right lighting in the right place (Bassano).Improve sustainability to reach climate objectives (Eindhoven).

Transportation & accessibilityHaving good public transport connec-tions for all stakeholders (Espoo).Easy access to the cities facilities by car, public transport, foot and bike (Bassano).Having continuous and dedicated routing and guidance for all road users between areas (Eindhoven).Paying more attention to pedestrians and provide good visibility, safety, routing & guidance (Bassano).Making it easy to explore the cities gems (monuments, nature, etc.) by providing good information on location and history (Bassano).

Safety & securityHaving a qualitative good area between the buildings, providing safety and at-tractiveness (Eindhoven).Being at ease and perceiving a safe envi-ronment that is attractive to spend more time (Malmö).Having attractive and safe walking and cycling routes (Espoo).Good & well-maintained public facilities to increase the feeling of safety and make the area more attractive (Stavan-ger).Having a safe place with a low risk of crime and vandalism (Malmö).

Taking care of natureEmbracing wild life and taking care of nature as a unique place in the city (Sta-vanger).

Business environmentGood environment for business and commercial activities (such as restau-rants and shops) (Bassano).

Efficient processesReduce bureaucracy and more efficient and scientifically based decision making processes (Bassano).

Lighting designRight and correct lighting furniture to respect the city characteristics and land-scape (Bassano).


Strategic ambitions of the cities

Common ambitions Specific ambitions

MobilityEindhoven wants to facilitate mobility for all users of the public space.Stavanger wants to become a ‘walking’ city where it is easy to reach all facilities, by public transport, by bike or by foot.Espoo wants to pay more attention to pedestrians and cyclists and provide them with safe and easy accessible walk-ing/cycling routes.Espoo wants to provide efficient public transportation (rail grid, diagonal con-nections, trams and metro) to reduce car dependence.Malmö wants to provide a secure and safe city that is accessible for all citizens in all seasons (with clean streets, good transportation system).Bassano wants to enable sustainable mobility by providing pedestrian and cycle paths.

The cities have clustered the strategic ambitions of the cities and reflected if all statements together are a complete overview covering all relevant aspects.The strategic ambitions were divided by the cities into common ambitions and specific ambitions. The common am-bitions are shared by all partners, the specific ambitions are more relevant to some cities. The items printed in italics are added during the workshop.

Coherent urban planningBassano wants to create a more ho-mogeneous city with an equal level of quality of life throughout the city.Eindhoven wants to create a diversity in experiences with a coherent identity.Espoo aims to provide connected green areas through the city where citizens can enjoy the restorative quality of nature.

Social entrepreneurshipMalmö takes a lead role as a transform-ing actor to build a sustainable city by (social) entrepreneurship.Bassano wants to improve collaboration with local, regional and national stake-holders to create value for them.

Creating an own identityEindhoven wants to realise an identity that reflects the strengths of the city as hands-on, creative, innovative, technolo-gy and design.Bassano wants to create a vivid city cen-tre for tourists, residents, shop owners etc. to foster a good economic climate.

Internal processesBassano wants to improve its internal/municipal processes to become efficient and have a more entrepreneurial way of working.

SustainabilityBassano wants more sustainable solu-tions to reduce energy use & integral costs.Malmö aims to provide a sustainable city by using 100% renewable energy and citizens taking responsibility for their environment.Stavanger wants to be an attractive, safe and sustainable city.Eindhoven wants to take responsibility for the environment by using renewable energy and improving sustainability.Stavanger wants to use materials that can be recycled.

Outdoor environmentEspoo wants to create an inviting urban space for citizens of all ages to spend more time outside (walking, biking, stay-ing) and feel comfortable and safe.Stavanger wants to provide its citizens with attractive public spaces and build-ings.Eindhoven wants to provide a pleasant atmosphere, that combines functionality and experience on a human scale as a warm welcome to the city.Malmö wants to provide a good envi-ronment for children to enable social cohesion through good education and pleasant outdoor environment where people like to be and meet.Bassano wants to create flexible & adap-tive smart (lighting) services to modern-ise the centre while doing justice to its historical character.Espoo wants to provide high quality and affordable indoor and outdoor spaces for housing and business.Stavanger wants to apply smart & inno-vative solutions to create good experi-ences for its citizens.Eindhoven wants to provide an open and flexible system to facilitate continuous innovation, driven by societal needs

(including open connectivity of the infra-structure, open access of devices, open data for new service design, and open knowledge on societal impact).Stavanger wants to be an attractive and safe city.


In the appendices the notes as taken directly from the workshops and interviews in the deep dives are presented. The purpose of the appendices is to provide a complete overview of the elements mentioned as reference for the participants of the Deep Dives, but also to provide inspiration to others for the next steps in the ENIGMA project.

Appendices


Appendix A - Deep Dive Sessions Eindhoven

Partcipants municipality• Mary Ann Schreurs• Staf Depla• Irmo Kaal• Jan Josten• Antoinette Grips• Jacques Splint• Herman Kerkdijk• Arjan uit het Broek• Arthur Noordhoek• Rik van Stiphout

External participants• Gerry Liebregt• Tom Bergs• Wouter Blom• Pieter Ketting• Willem Hovestad• Peter Fossen• Jos Roymans• Max Hermers


Facilitate mobilityContinuous innovation• Create an infrastructure as a base for

continuous innovation• Open system & data for app

development• Open data and information• Flexibility on short term for events (e.g.

fair or glow in the dark-solutions for bike parking at the theatre)

• Flexibility on the long term for innovation and area development

Policy & Strategic Societal Ambitions

Atmosphere and ambiance • Perception of comfort• Improve the climate• Beyond aesthetics• Attractive = functionality and experience

on a human scale

Acknowledge the diversity in the area• Connecting different functionalities• Create diversity in experience• Diversity in time and space• Experience and routing• Making comfortable space for people• Acknowledge them as people

Creating an identity• One coherent atmosphere, including

advertisement• Extending the activities inside buildings

to the public space• Create an identity

Strategic ambitions

Which strategic ambitions are relevant for the city?


Improve the quality of the area be-tween the buildings, providing safety and attractiveness• PSV / Philips football stadium, football

supporters and event visitors want enough and qualitative lighting around the stadium in public space to highlight the stadium and connect it to the green corridor.

• Parking companies want to create a warm lighting atmosphere (not cold) to provide their customers with a perception of safety.

• Rabobank wants an attractive environment with clear and safe entrance (both to the building and the area) for the clients/customers and for the employers.

• Dutch railway (NS/Prorail) wants an attractive area between 6 AM and 12 PM as a service to their customers.

• Beursgebouw (exhibition hall) wants more attention for the public spaces between the buildings to make them safe and attractive.

• Beursgebouw (exhibition hall) wants logistics for exhibitions to be out of sight to create a user centred area around the building(s).

• The hotel wants illumination of the building in correlation with the other buildings to make a clear and attractive identity as business as well as a city (Eindhoven City of Light).

Atmosphere and ambiance• Business card of the city / the entrance• Less anonymous• Attention to pedestrians• Inviting place that attracts new tenants

for vacant buildings • Clean: space and air• Entrée for visitors• Human scale

Social safety• Perception of safety in the tunnels• Perception of safety• Functionality of the tunnels• Safe areas• Safety is a condition• Rabobank wants to contribute positively

to the attractiveness and safety of the area.

• Dutch railway (NS/Prorail) wants a safe area to prevent vandalism and violence incidents.

Feeling welcome, secure and comfort-able• ‘Being’; using the public area• A ‘piazza’; comfortable stay in public

space• Pleasant spacial area• Romance/identity/character of the city

centre• Dynamics• Feeling welcome• Station = city entrance = meeting place• Showing the historical character • Opening up the closed building, such as

the railway station

Ambitions for Chimney Alley

Dedicated routing and guidance• Walking through and connecting green

areas • Clear and logical routing and guidance• Different routes: city centre to Strijp-S,

Woensel, TU/e• Car free zones, parking outside

centre• ‘Green zone’ for bikes and pedestrians• Less traffic, more strolling

Increase the attractiveness and identity of the area to create pride by the users and stakeholders• Students want to spend a good time in

Eindhoven during their education.• Students want Eindhoven to stay high in

the ranking of light- and technology city.• Alumni students want to feel proud

and inspired in their remembrance of Eindhoven.

• Dutch railway (NS/Prorail) wants nore users and visitors for their business.

• PSV / Philips football stadium, wants development on the north side of the stadium (auditorium built over the road) as a connection to Strijp-S.

• The hotel wants the public space in the area to be attractive, usable, understandable and safe for visitors to feel at ease.

• Residents and future residents want social cohesion and self-reliance.

Creating coherence in infrastructure and providing a clear routing and guidance• Strijp-S wants infrastructural

coherence: connections for cyclists and pedestrians, green structures, which are interconnected, and guidance through lighting.

• PSV football supporters and event visitors want a clear routing from all directions to reach the stadium safely and clearly.

• Parking companies want clear routing for car drivers to guide them towards available parking spaces.

• Beursgebouw (exhibition hall) wants to be more attractive and reachable through routing and illumination to attract more visitors.

Improve the atmosphere and percep-tion of the area through connections (also in activities)• The hotel wants a safe connection to the

city centre for their customers to make them feel welcome and comfortable.

• Strijp-S wants to create ‘stepping stones’ in the functionality of buildings to connect the city centre and Strijp-S in a coherent and natural way.

• Strijp-S wants an integrated and tuned program of activities and events in the different areas.

Connecting functionalities• Routing and guidance• Less traffic dominance• Connecting north – south• From ‘transit space’ to a ‘living space’ • ‘Manhattan at the railway’• Positive attention to the railway• Public transport hub

Inviting atmosphere in the evening• Night-route: what is visible and what

experience is wanted?• Improving the evening ambiance and

experience• Visibility of characteristic elements of

the area• What do you want to show as city?• Exploiting the different qualities of the

area • Inviting to stroll and be there without a

specific purpose• Bridge difference between day and night

time activities• Support 24/7 activity in the area

Connection between areas• Connecting different areas• Define continuous routings• Connecting with green area and current

infrastructure• Connecting with water (the river

Dommel)• Creating the big picture and doing it ‘one

time right’• Complement the day-image (with green),

with a night-image (with light)

Societal Needs

Which societal needs are relevant for the pilot area?

Special attention to pedestrians• Seeing and deciding how to walk or bike• Feeling welcome• People density indication, to know

where the buzz is (people radar)• Crowd management• Football club and supporters


The hotel(s)• The hotel wants a safe connection to the

city centre for their customers to make them feel welcome and comfortable.

• The hotel wants illumination of the building in correlation with the other buildings to make a clear and attractive identity as business as well as a city (Eindhoven City of Light).

• The hotel wants the public space in the area to be attractive, usable, understandable and safe for visitors to feel at ease.

Dutch Railway (NS/Prorail)• Dutch railway (NS/Prorail) wants a safe

area to prevent vandalism and violence incidents.

• Dutch railway (NS/Prorail) wants nore users and visitors for their business.

• Dutch railway (NS/Prorail) wants an attractive area between 6 AM and 12 PM as a service to their customers.

Rabobank• Rabobank wants an attractive

environment with clear and safe entrance (both to the building and the area) for the clients/customers and for the employers.

• Rabobank wants to contribute positively to the attractiveness and safety of the area.

• Rabobank wants a responsible implementation of lighting and energy to reach sustainable aims in the project.

Students• Students want to spend a good time in

Eindhoven during their education.• Students want Eindhoven to stay high in

the ranking of light- and technology city.• Alumni students want to feel proud

and inspired in their remembrance of Eindhoven.

Residents• Residents and future residents want

social cohesion and self-reliance.

Parking companies• Parking companies want clear routing

for car drivers to guide them towards available parking spaces.

• Parking companies want to create a warm lighting atmosphere (not cold) to provide their customers with a perception of safety.

• Parking companies want the same identity for their parking areas to provide recognizable spaces for their customers.

PSV football stadium, football support-ers and event visitors• PSV / Philips football stadium, football

supporters and event visitors want enough and qualitative lighting around the stadium in public space to highlight the stadium and connect it to the green corridor.

• PSV football supporters and event visitors want a clear routing from all directions to reach the stadium safely and clearly.

• PSV / Philips football stadium, wants development on the north side of the stadium (auditorium built over the road) as a connection to Strijp-S.

Stakeholder Needs

Which societal needs are relevant for the stakeholders of the pilot area?

Stakeholders for Chimney Alley

Beursgebouw (exhibition hall) • Beursgebouw (exhibition hall) wants

to be more attractive and reachable through routing and illumination to attract more visitors.

• Beursgebouw (exhibition hall) wants more attention for the public spaces between the buildings to make them safe and attractive.

• Beursgebouw (exhibition hall) wants logistics for exhibitions to be out of sight to create a user centred area around the building(s).

Strijp-S• Strijp-S wants infrastructural

coherence: connections for cyclists and pedestrians, green structures, which are interconnected, and guidance through lighting.

• Strijp-S wants to create ‘stepping stones’ in the functionality of buildings to connect the city centre and Strijp-S in a coherent and natural way.

• Strijp-S wants an integrated and tuned program of activities and events in the different areas.

Stakeholders for Chimney Alley• Residents• Football supporters• Students• Visitors of the museum• Visitors from other city areas• Real estate• Hotel (Holiday Inn)• The bank (Rabobank)• Dutch Railways (NS/Prorail)• Police station• PSV / Philips football stadium• Beursgebouw (exhibition hall)• Tourist information (Eindhoven 365)• Police• Parking companies• Strijp-S• event visitors


Appendix B - Deep Dive Sessions Malmö

Partcipants municipality• Sofia Traneflykt • Johan Mattsson• Jeanette LÖvgren• Peter Lindhqvist• Olle Strandberg

External participants• Reine Karlsson• Boelil Kjellsdotter• Bojana Vujisic• Felicia Lantz• Mikaela Brock• Lars Montelius


Interconnection• connect with health care and e-health• smart city

Improve integration• equality among people• schools better integrated, less

segregation• better integration of population• social coherence• lively city environments in socially ‘hard’

areas

Creating jobs• jobs, jobs, jobs• green jobs• more jobs for the young population• bridging school and jobs

Education and good environment for children• better schools• better results in our schools• good education• good outdoor environment for children

(playground / education)

Energy ambition• the first city using only 100% sustainable

energy• the city with no footprint• renewable energy• the connected capital of the world


Better atmosphere outside• outdoor living in socially exposed areas• engaging people outdoor• more outdoor activities

Transport system• transport system for all road users• clean streets for elderly people

Improve social cohesion• connecting younger & elderly people

outdoors• be the city famous for our way of taking

care of our elderly people• joint outdoor activities• more activities for younger people / less

gangs

Pride• a feeling of presence• being part of the city• being proud of the city

Security and safety• safe public spaces• security and safety• less vandalism

Social sustainability & social responsi-bilityStrategic ambitions



Attract new businesses

• facilitate and attract ‘other’ activities for businesses or organisations in the evening

• adult education• restaurants• production activities

Attractiveness ...

• attractive lighting to get people in• make the area more attractive through

activities outside school/work hours• outdoor environment that attracts all

sort of people• engaging people: playground meeting

place for people• presence of mature people• student activities in the evening• a lively house at daytime and night-time• could be resource for people in nearby

residential areas

Create a “good mood” through lighting• have a lighting that effects people in a

good way• activity and mood assessment functions• system and lighting that is happier• meeting place between different

cultures• urban gardening• playgrounds

... and Unattractiveness

• make it unattractive for some target-groups

• crowd control• mood control• pleasant to go through or to stay

Ambitions for Heleneholm

Perceived safety

• improve the security• safety issues• safe school-yards• safe buildings• security must increase

Adapting the light to time, people, and activities• connecting inside and outside• connecting activities and people• seasonal change• lighting supporting the architectural

beauty• personalised solutions• adaptive light settings

Showing & implementing the develop-ments in smart solutions• smart building (energy, safety, ICT, smart

system)• smart buildings and city areas• show case • innovative area (something to involve

the whole part of the city)• be smart and innovative• test-bed for the rest of the city• connecting all systems (security, lights,

energy, etc)• system intelligence• sensors• multi functional

Societal Needs



Property management• Property management wants good

quality of installed products to achieve lower maintenance costs

• Property management wants energy effective solutions to achieve lower energy use and costs

• Property management wants a safe place with low risks of crime and vandalism to achieve lower costs and a better world

• Property management wants achieve a good school environment

Wheelchair students• Wheelchair students want wider paths

and ground lighting for safe and more fun driving around and walking around

Students• Students want coloured light to have a

better atmosphere• Students want flowers, trees and grass

to have a enjoyable environment• Students want dynamic projections to

feel happier and make the place more attractive

• Students want colourful lighting, grass and flowers to achieve a much more fun, calming, cosy environment so the students want to be there

• Students want to achieve a feeling of being safe, calm down ad decease stress

• Students want more activities on the school-yard to achieve that more people stay around and enjoy themselves

Stakeholders for Heleneholm• Students• Musician students• Staff and teachers• Preschool children and their parents• Wheelchair students• Police and surveillance• Property management• Homeless people• Function entrepreneur / handyman• People passing, going to the dentist• Night people that do not belong there• Burglars• janitor

Stakeholder Needs


Stakeholders for Heleneholm


Appendix C - Deep Dive Sessions Espoo

Participants municipality• Pirjo Siren• Merja Kiviluoto• Päivi Ahlroos• Kirsi Louhelainen• Sari Knuuti• Reijo Vuosalmi• Seija Lonka• Laura Yli-Jama• Pekka Sillanpää• Meiri Siivowa

External participants• Leena Tähkämö• Liisa Halonen• Stefan Ahlman• Arja Salmi


Feeling proud of the city and be at home (identity)• town where people feel at home, people

can be proud of and which has a special identity

• diversity in areas• also including the cultural heritage

Durable solutions with easy mainte-nance• energy saving by dimming since 1995• cosy and nice townscape which can be

effectively maintained

High quality and affordable lighting• quality of the lighting in right price level• reasonable prices and realistic payback

time• good functionality of lighting systems• good lights, not too expensive• lifetime of ICT and electronics

Perceived atmosphere and safety• better use of public space• good recreation network• routes in green areas

Collaboration between city, private companies and citizens• using resources of private companies

and city together• active participation• hearing the voice of the citizens

Taking care of nowadays areas• people also need infra services and other

services and facilities in nowadays areas• streets, water, parks• create places for children

Quality of the newly developed and new to develop areas• city railroad with its station area, centre,

parks and squares• new metro and its station squares• quality of infra and landscape

architecture in Espoo style (continue the earlier work)

Easy living for all citizens• housing areas for everybody easy living

for citizens during the lifetime• healthy, good quality, usable residential

areas


Inviting urban space for people to enjoy outdoors• enhance the river / lake / seaside• usage and care-taking of landscape• outdoor “living rooms”• more pleasant, comfortable and inviting

public spaces• inviting and vibrant safe urban areas, to

walk, bike and stay• new main streets, squares and parks for

the growing city• hearing the needs of the citizens

Pay more attention to walking and cycling• safe pedestrian and cycling routes• green areas as a part of a network (not

segregated areas)• good possibilities to walk or cycle to

school or work• town where everyday life goes safely

and easily (good transportation: buses, walking, etc.)

• easy maintenance, anti vandalism

Provide outside areas that invite to spend time outside• good park services in living areas• environments for everybody (people

of every age; children, adults, young families, elderly)

• safety feeling• places for all age-groups (children, teens,

adults, seniors)• perception of safety

To see our city in a holistic way, not as a combination of city centres

Providing easy public transportation and reduce car dependence• efficient transportation• increasing cycling• creating a diagonal: create connections

to other directions than Helsinki• make people aware that it is possible to

live without a car• the city also provides ‘logistical routes’

as go-through for national transport• good, easy and durable transportation:

rail grids, trams, diagonal

Provide restorative areas (to reduce e.g. stress)• providing quiet areas• taking care of the forest and green areas• taking care of cultural history• give possibilities for our children to have

their roots in Espoo• cheering up during long winter time• nature and green spaces available for all• health equality• dense centres with green areas close-by• green belts to connect ecological zone

Strategic ambitions



Create an attractive, qualitative, good, connected, pleasant area• Citizens organisations want a good

image and quality for the area to achieve attractiveness and good selling and renting.

• Businesses might want constructed 1th floor spaces to have space for business and shops.

• New residents want the city to plan and maintain the area according to the demands and significant positive effect on the quality of life.

Enjoy an area that invites to do different activities outside (together)• Citizen organisations want safe and

functional public spaces and blocks to achieve good quality of living for every age.

• Children want interesting playgrounds to have things to do and to get new friends (for children of all ages)

• Children want good, safe, pleasant places (for learning) to achieve knowledge and spare time activity.

• Church wants to have new type of participants to achieve active actions and to achieve positive social development.

• Project developers, building companies and land owners want a flexible town plan to meet up with different demands.

• City gardeners want the possibility to grow their own vegetables, flowers, etc. to ache ecological food and reduce their stress level.

• The municipality wants to do good quality town planning to achieve a socially attractive area.

• Horses want to run in Vermo and on riding paths to achieve their natural behaviour and good health.

Providing different functionalities: pub-lic & private services• enough meeting points• variety of recreation possibilities• a grocery store• parking places• warming soccer fields, sport places• right timing of all services

Good and affordable indoor and out-door spaces• New residents want a variety of size/

quality/prize of apartments to have possibilities to move to the area and within.

• Businesses want affordable 1th floor rental prices to achieve spaces for business or shops

• Project developers, building companies and land owners want to maximise the volume of M2.

• The municipality wants to reach a positive balance between the costs of the infrastructure and the income of the town planning

• Maintenance co. wants good quality and long life expectancy to achieve loan costs

• Maintenance co. wants easy maintenance and machinery maintenance to achieve low costs.

Connectivity: transport connections for all stakeholders• fluent connection from A to B• good public transport connections• well functioning pedestrian and

cycleways• good connections to Leppavaara centre

and its services• useful public transportation system\safe

traffic routes which are functional and nice for walkers, cyclists, elderly, children and cars

Ambitions for Leppävaara

Providing a high quality area• public spaces should be built with high

quality materials and well-maintained because of the number of users

• quality in all parts of lighting to distinguish

• good maintenance, good quality• quality for the area• good street lights

Clear and open communication and fast procedures on town planning• Existing, neighbouring residents want to

know and be informed on schedules and plans to achieve a piece of mind.

• The municipality wants to speed up town planning procedures to achieve to gain more citizens and tax incomes.

To be able to orientate by clear routes and landmarks• Visitors want good and clear routing to

achieve smooth orientation.• Radio station wants to have a lighted

landmark if the link station can be saved.

Providing a good atmosphere where people enjoy living & feel good• useful and lively public space• good public parks• well built and planned parks• nice and green streets because the parks

are small• Monikanpuro will be an attractive central

theme of the parks• providing good parking spaces, park

routes, playgrounds, etc.

High quality living environment• Existing and neighbouring residents want

to minimize the contrast between the old and new residential areas to gain economically (the costs of flats).

• Existing residents want to minimize the go-through traffic to achieve peaceful living conditions (noise, air quality, safety)

• Project developers, building companies and land owners want to create a higher image to the area compared to the old area to speed up the selling process.

Strengthen the feeling of safety• perceived safety (figures are good)• safe solutions for kids• everybody feel safe in the area• enough light to make people feel safe• guiding streets and routing• safe traffic• good visibility, traffic safety• safety area for pedestrians

Societal Needs



Citizens organisations• Citizens organisations want a good

image and quality for the area to achieve attractiveness and good selling and renting.

• Citizen organisations want safe and functional public spaces and blocks to achieve good quality of living for every age.

The municipality• The municipality wants to speed up

town planning procedures to achieve to gain more citizens and tax incomes.

• The municipality wants to reach a positive balance between the costs of the infrastructure and the income of the town planning

• The municipality wants to do good quality town planning to achieve a socially attractive area.

The radio station• Radio station wants to have a lighted

landmark if the link station can be saved.

Visitors • Visitors want good and clear routing to

achieve smooth orientation.

City gardeners • City gardeners want the possibility to

grow their own vegetables, flowers, etc. to ache ecological food and reduce their stress level.

The Horses• Horses want to run in Vermo and on

riding paths to achieve their natural behaviour and good health.

Businesses • Businesses might want constructed 1th

floor spaces to have space for business and shops.

• Businesses want affordable 1th floor rental prices to achieve spaces for business or shops

The church• Church wants to have new type of

participants to achieve active actions and to achieve positive social development.

Children • Children want interesting playgrounds to

have things to do and to get new friends (for children of all ages)

• Children want good, safe, pleasant places (for learning) to achieve knowledge and spare time activity.

Project developers, building companies and land owners • Project developers, building companies

and land owners want to create a higher image to the area compared to the old area to speed up the selling process.

• Project developers, building companies and land owners want to maximise the volume of M2.

• Project developers, building companies and land owners want a flexible town plan to meet up with different demands.

Residents • Existing and neighbouring residents want

to minimize the contrast between the old and new residential areas to gain economically (the costs of flats).

• Existing residents want to minimize the go-through traffic to achieve peaceful living conditions (noise, air quality, safety)

• Existing, neighbouring residents want to know and be informed on schedules and plans to achieve a piece of mind.

•

Stakeholder Needs


Stakeholders for Leppävaara

The maintenance co. • Maintenance co. wants good quality and

long life expectancy to achieve loan costs• Maintenance co. wants easy

maintenance and machinery maintenance to achieve low costs.

Stakeholders for Leppävaara• Residents (existing, neighbouring, new)• New residents• People renting houses• People owning houses• Citizens organisations• Schools and day care centres• Students• Visitors• City gardeners• People skiing• Businesses (business park)• Project developers• Building companies• Land owners• The municipality• Maintenance cooperation• State radio / the radio station• Horses• The church• The heating plant

People buying and renting houses• New residents want the city to plan

and maintain the area according to the demands and significant positive effect on the quality of life.

• New residents want a variety of size/quality/prize of apartments to have possibilities to move to the area and within.


Appendix D - Deep Dive Sessions Stavanger

Participants municipality• Ingjerd Bratterud• Hilde Uberg• Anne Cecilie Lassa• Hilde Blokkum• Felicitas Heimann• Ib Mikkelsen• Kjerstina Særsten• Anja Vik• Aina Lunde • Helene Vastveit

External participants• Jarl Hoogstad • Kåre Walvik• Berit Andersson• Dick Andersson

• Paal Kloster• Espen Svendsen• Svein Bjørn Søreide• Nils Henrik Haaland• Jan Magne Forseth• Ernst Olsen• Jostein Førland• Maren Skadsem• Olav Stav• Torgeir Esig Sørensen• Lise Muurholm Storås



Provide good (connections to) all kind of facilities.

• Good living area connected to schools, kindergarten and sport facilities

• Attractive sports facilities• Different and exciting sports facilities• Great schools• Space for creativity, learning and doing• Energy saving

Everybody shall have a good and ‘green’ house to live in.

• Energy savings• Everybody shall have a good house to

live in• Nice green neighbourhood with activities• ‘Green’ houses: roof, eco, etc.

Keep the city as international renowned for its cultural history and identity.

• To see the stars from the city• An attractive and safe city• Keep its identity and atmosphere• Clean air

Strategic ambitions


Be a smart and innovative city using re-newable energy and energy saving solu-tions, applying smart and innovative solutions to create good experiences.

• To be a smart city• Different lighting• Lights where people need it• Save energy• Use renewable energy• Beauty and joy in the outdoor

environment• Extend lighting experiences such as the

cathedral

Becoming a ‘walk-able’ city where it is easy to reach facilities by public trans-port or bike/foot.

• A better net for public transport, bikers and walkers

• An attractive public transport system• Fewer cars in the city• Better cycle routes• Norway’s best cycle city• A 100% bike-able and walk-able city• Energy saving

Provide high quality public buildings.

• Well kept public buildings• The best building maintenance city in

Norway

Providing attractive outside spaces for people to meet and be happy.

• Attractive social meeting places• Easy for everyone to go outside• Good design in public spaces• A green city• Pocket parks• Maintain green spaces• A good city for all phases in life


Ambitions for Vannassen

Embracing the wildlife and taking care of nature as a unique place in the city.

• experience nature• silence• different trees/flowers• a bright place with a view on the fjord• trolls in the forest!• areas that aren’t park areas (but nature)• natural• hear the night animals• spruce trees with tree huts for climbing• flowers• hiding places• see the stars• possibility to see wild life, deer• smaller paths• romantic walking places• to see the stars even when the paths are

lighted

Improving the area for people already using it: facilities.

• benches and tables• nice toilets• a trail in the forest• go swimming• beach for swimming• good quality of the park• shelter for the rain• a clean lake where you can swim • a creek• toilets• lights on the water• improve facilities• more places to sit• shelter• good, lighted trails, also to the nearby

schools• improve access: cycle path east/west• better accessibility of the area• big, open lawns• welcoming entrances

Attracting new people by making it attractive with new lighting experiences (continuous and adaptive).

• always people around• light up nice trees with coloured lighting• music/sound from loudspeakers• lights that change during the year• colourful lighting• a place of activity• lights that make you feel well at night,

but take care of the biodiversity• diverse forest• bright when needed• different colours of light on roads and

other places• light effects• use of the water in the lighting project• an attraction in itself• art• a hidden diamond in the city• wow effect• light in the forest (nice trees)• beautiful trees• adaptive light

Societal Needs


Increasing the feeling of safety by providing better lighting and making it more attractive.

• feel safe• perceived safety at night• safe, but still mysterious• social control through more activity

Improving the place for people already using it: activities.

• fishing• picnic• barbecue• activities for adults• fire pit• outdoor yoga• more activities for all ages• development for activities for all ages• meeting place for people• kids can use it all day/evening• open and good overview• a wow-attraction, something special for

the area• nearby activities for the residents

Meeting and socializing in a relaxing (and dry) environment.

• The elderly want sitting facilities for groups to relax and talk with others.

• Residents want areas and spaces for calmness, relaxation and picnic.

• Children want shelters for rainy days and to eat.

• Event organisers want tables with benches to give better eating possibilities.

• The elderly need shelters for rainy days to stay dry.

• The elderly need social meeting points to get outside and meet each other.

• Event organisers want a roof to provide shelter for grilling and communicating.

• The elderly in wheelchairs want to use the sitting groups to socialise.

Balancing an undisturbed, preserved nature and the ability to enjoy nature and learn from/in it.

• Children want a varied wild life to achieve knowledge about nature.

• Teenagers want facts about nature, bird-life and animals to achieve more knowledge.

• Visitors want to have organised wildness (nature).

• Birds want good quality of the water to achieve a good place to be a bird.

• Visitors want better quality of the water for swimming.

• Teenagers want watching towers to study birds and too achieve better views.

• Birds want sheltered areas to avoid disturbance.

• Parks and road department want to take care of the nature experience for better health of the users.

• Birds want the lighting to be adapted to day-and-night rhythm to make it a good place to stay in the night.


Ambitions for Vannassen (continued)

Enjoying a clean and well-lit environ-ment all year and all day.

• The elderly need good lighting all day, for all year use of the park.

• Handicapped people want good and nice entrance to the area to perceive it as a welcoming area for all.

• Handicapped people want good lighting to achieve safety for all.

• Dog owners want dogs on a leash to provide safety for all people.

• Parks and road department want right lighting for all people to feel safe.

Societal Needs


Having a variety of activities that fre-quently vary to make exercise and play outdoor attractive.

• Teenagers want several running roads to achieve variation in training.

• Children want playing possibilities in the forest to achieve strength and balance.

• The elderly want equipment for exercising and training to achieve strength and better health.

• Handicapped people want equipments to be of use for everybody to achieve that everybody is equal.

• Teenagers want challenging activities in the forest to achieve strength and balance.

• Children want an attractive playground to achieve outdoor experiences and activities.

• Parks and road department want different areas for different activities to achieve to take good care of the users different needs.

Having good places for (larger) group activities (play, sports, socializing)

• Sporting and exercising people want good areas for training activities to achieve that they can be active in (larger) groups.

• Children want areas for football and other ball games to achieve more activity.

• Children want more playing equipment that facilitate big groups to be able to play together.

• Event organisers want a scene to provide a better show and performance.

Having a well-maintained and good-ac-cessible area that make you feel wel-come.

• Residents need road marking and lighting on the paths leading to the area.

• The elderly want easy access to the area to increase its use.

• Sporting and exercising people want good conditions of the paths to achieve good training facilities.

• Handicapped people want good and nice entrance to the area to perceive it as a welcoming area for all.

• Visitors want art and culture to create calmness and lighting can be art in itself.

• Visitors want the sculptures and art to be illuminated.

• Residents want the quality of maintenance increased on the road lights, vegetation and water.

• Dog owners want a lot of litter bins to achieve a clean area.


Handicapped people • Handicapped people want good and

nice entrance to the area to perceive it as a welcoming area for all.

• Handicapped people want good lighting to achieve safety for all.

• Handicapped people want equipments to be of use for everybody to achieve that everybody is equal.

Residents • Residents need road marking and

lighting on the paths leading to the area.

• Residents want areas and spaces for calmness, relaxation and picnic.

• Residents want the quality of maintenance increased on the road lights, vegetation and water.

Stakeholder Needs


Stakeholders for Vannassen

Visitors • Visitors want better quality of the

water for swimming.• Visitors want art and culture to create

calmness and lighting can be art in itself.

• Visitors want the sculptures and art to be illuminated.

• Visitors want to experience wildness (nature).

Teenagers • Teenagers want several running roads

to achieve variation in training.• Teenagers want watching towers to

study birds and too achieve better views.

• Teenagers want challenging activities in the forest to achieve strength and balance.

• Teenagers want facts about nature, bird-life and animals to achieve more knowledge.

Birds• Birds want sheltered areas to avoid

disturbance.• Birds want good quality of the water to

achieve a good place to be a bird.• Birds want the lighting to be adapted

to day-and-night rhythm to make it a good place to stay in the night.

Elderly • The elderly want sitting facilities for

groups to relax and talk with others.• The elderly want easy access to the

area to increase its use.• The elderly need good lighting all day,

for all year use of the park.• The elderly in wheelchairs want to use

the sitting groups to socialise.• The elderly want equipment for

exercising and training to achieve strength and better health.

• The elderly need shelters for rainy days to stay dry.

• The elderly need social meeting points to get outside and meet each other

Stakeholders for Vannassen• Residents• Families• Handicapped people• Elderly• Elderly homes• The park and roads department of the

municipality• Children• Schools• Kindergarten• Teenagers (of adjacent schools)• Students• People exercising (football teams, fire

departments, etc.)• People sporting (runners, etc.)• Bikers• Dog owners• Visitors• Event organisers• Political council• Centre for former alcoholics• Birds

The parks and roads department of the municipality • The parks and roads department want

different areas for different activities to achieve to take good care of the users different needs.

• The parks and roads department want right lighting for all people to feel safe.

• The parks and roads department want to take care of the nature experience for better health of the users.

Children • Children want areas for football and

other ball games to achieve more activity.

• Children want more playing equipment that facilitate big groups to be able to play together.

• Children want playing possibilities in the forest to achieve strength and balance.

• Children want an attractive playground to achieve outdoor experiences and activities.

• Children want a varied wild life to achieve knowledge about nature

• Children want shelters for rainy days and to eat.

Sporting and exercising people• Sporting and exercising people want

good lighting to achieve safety as a user of the area in the dark period.

• Sporting and exercising people want good conditions of the paths to achieve good training facilities.

• Sporting and exercising people want good areas for training activities to achieve that they can be active in (larger) groups.

Dog owners• Dog owners want a lot of litter bins to

achieve a clean area.• Dog owners want dogs on a leash to

provide safety for all people.

Event organisers• Event organisers want a scene

to provide a better show and performance.

• Event organisers want a roof to provide shelter for grilling and communicating.

• Event organisers want tables with benches to give better eating possibilities


Appendix E - Deep Dive Sessions Bassano del Grappa

Participants municipality• Adriano Ferraro• Marta Krakowiak• Paolo Montagna• Roberta Michelon• Stefano Cimatti• Andrea Zonta• Franco Barone• Ivo Zancarli• Marco Meggiolaro

External participants• Mr. Adamo Bellini• Mr. Riccardo Celleghin • Ms. Bruna Benesso• Mr. Leopoldo Dalla Gassa



Strategic ambitions


Sustainability in environment• improve environmental awareness• increasing number of volunteering

groups• regulations for green areas: in areas

under development plans required for cycle routes, waste management parks, etc.

Improving the use of sustainable and energy efficient solutions• improvement and implementation of

energy policies in view of the 2020 priorities

• more attractive city with more responsible and intelligent use of energy

• Bassano as a leader and best practice provider for neighboured cities

• use of new and energy efficient solution for buildings, lighting devices

Creating better & attractive services (includ-ing lighting) with special attention to the historic centre.• attractive and tailored lighting where and

when needed• extension of services to all city area

(ADSL, optical fibre, methane gas for heating)

• intelligent lighting: link the innovative technology (LED) to lighting points that fit the historical centre

Bassano as a hub for events (cultural & exhibitions)• important events for tourists and

habitants, e.g. live chest play, historical bicycle race, cultural festival.

Sustainable energy plan• Think wisely about the way we spend

out money; sustainability and energy use.

• improve sustainability in energy use• decrease energy use

Sustainable lighting plan• improve lighting quality• Bassano is the first to have a sustainable

lighting plan• become the leader in lighting

development

create a more homogeneous and uni-fied city• improve the quality of services for all

residents• light in all parts of the city

Improve infrastructure and attractions for tourists• slow food tourism• creation of agri-food centre as a hub in

Bassano• to create nice pedestrian and cycle paths

with the right lighting solutions

Improving the internal processes and organisation for public lighting procure-ment• more simple and faster procedures• a manager for the city old town;

integration of all: projects, architecture, cooperation public and private

• to link and harmonize the commercial (private) lighting with the public lighting solutions.

• change the way of working, becoming more entrepreneurial. Just do things, change things to achieve something

Keeping the city alive to attract tourism and business (shops)• city that attracts tourists through the

innovative lighting solution applied at the historical attractions

• reinforce territorial marketing• revitalization policies for the old town

to keep it vivid, alive and commercially active

• improvement of city touristical image; the historical and natural paths

Improve cooperation in developing the area with local, international and com-mercial partners• In these long time projects find different

ways to work, cooperate and involve partners (also for maintenance)

• improve local economic standards• create new markets• cooperate with commercial associations

(regional and national)• improve the business and shops in the

old city centre• attract investors• create area identity

Sustainable mobility plan• reduce car mobility• reduce energy use in mobility• create more cycle paths• facilitate access for handicapped people

Improve the identity and awareness of the city and area to attract more people and make them stay longer• improve connectivity for tourists• add value to the area• offer value and services to people to

come and stay• highlight the features of the city• to achieve more than good lighting: e.g.

sustainable mobility. New systems can make use of camera’s or mobile devices.

Sustainability in buildings• improve energy consumption of

buildings• National required labelling of buildings is

C, Bassano requires minimum A• improve energy use in historical

buildings• all restored buildings must include

panels for electricity and water use.


Ambitions for Historical old town

Societal Needs


Pay more attention to pedestrians and provide them with good visibility, safe-ty, routing and guidance• guidance and routing• functional lighting for citizens• visibility and safety• good quality pedestrian paths• improve surfaces of pedestrian paths• guidance to underground parking

grounds and give the surface back to the pedestrians

• lighting to guide the city users towards its cultural events and pedestrian paths

• make the centre accessible for people in wheelchairs and mothers with strollers

to create a sense of belonging by connecting to the history of the town through events and a good atmosphere• need for thematic events to attract

people and to link residents to their heritage

• tell the story of the bridge to the young people

• provide a good atmosphere and sense of belonging

Provide a good environment for busi-nesses and commercial activities (res-taurants and shops)• highlight opportunities• use lighting for marketing purposes• create good commercial environments

and opportunities• sell the image of the city

Highlighting of and providing informa-tion on monumental buildings, also for touristical attractiveness• lighting to match with the architecture• flexible lighting to change over the day

and evening and night• panoramic views to attract more visitors• create temporary lighting to highlight

the monuments and events• guide residents and tourists to

attractions and events• keep building façades good renovated to

keep the historical character• ensure right and tailored monumental

lighting to valorise cultural heritage• Extraordinary highlighting (touristical)• a need for information (on history,

directions, etc.)• information on monuments People want to know the activities and

attractions unique in the area to come here and to have a good time here.• Tourists want to find the nice places,

musea and cultural events easily to achieve a good time in Bassano.

• Tourists wan to know what is happening in the city to achieve time well spend.

• Tourists want to immerse in the local culture and habits to experience the unique culture.

• Shop owners and businesses want territorial marketing in Italy and abroad.

People want less bureaucracy and more efficient, scientifically based decision making• The municipality want s to speak more

to the citizens directly to achieve better understanding of their needs.

• The municipality wants less bureaucracy and more efficient procedures to achieve time better spend for the citizens.

• The municipality wants to collaborate better between departments and other stakeholders to achieve better organisation.

• The environmental agency wants to ask consulting services to the agencies (instead of private agencies) to achieve agreements in a faster way.

• The environmental agency wants the consultancies to set targets and verify results to achieve good quality decisions and scientific consistency of the interventions.

• The environmental agency wants proactive communication between administrations and citizens.

• Shop owners and businesses want incentives/grants to recover not maintained buildings.

Creating a coherent environment between squares and the bridge in the historical centre• it is not equal everywhere• create a coherent and integrated area• integrate and connect all areas to the

main square and bridge

People want easy access to the cities facilities by car, public transport, foot and bike• Shop owners and businesses want

better entrance roads and more parking facilities to improve access to the city.

• Workers want free parking to reach their job.

• Residents (students and elderly) want frequent public transportation to move access the city centre.

• Workers want efficient public buildings.• Workers want more bus stops.• Workers want to merge professional

obligations to family duties in the same place (kindergarten, schools, etc.)

• Consumers want to park easily and for free near shops.

• Consumers want easy transfer from A to B with their purchased items.

• Improve mobility in the city centre• Accessibility of public areas (and

buildings)

People want better quality of lighting for different activities• Residents (all) want less environmental

pollution (CO2, noise, light).• The astrophysics association wants

better organisation and quality of lighting to have a better view on the stars for student and residents.

• The astrophysics association wants to better regulate private lighting (next to the public lighting).

• Residents (families and elderly) want good access to green areas for multiple purposes.

Consumers want a more homogeneous com-mercial system, especially for time spend and methods to pay (bank-o-mat).


Stakeholder Needs


Stakeholders for Historical old town

Tourists• Tourists want to find the nice places,

musea and cultural events easily to achieve a good time in Bassano.

• Tourists wan to know what is happening in the city to achieve time well spend.

• Tourists want to immerse in the local culture and habits to experience the unique culture.

Residents in the city centre• Residents (all) want less environmental

pollution (CO2, noise, light).• Residents (students and elderly) want

frequent public transportation to move access the city centre.

• Residents (families and elderly) want good access to green areas for multiple purposes.

Astronomi e associazioni astrofici • The astrophysics association wants

better organisation and quality of lighting to have a better view on the stars for student and residents.

• The astrophysics association wants to better regulate private lighting (next to the public lighting).

Workers• Workers want free parking to reach

their job.• Workers want efficient public buildings.• Workers want more bus stops.• Workers want to merge professional

obligations to family duties in the same place (kindergarten, schools, etc.)

Consumers• Consumers want to park easily and for

free near shops.• Consumers want a more homogeneous

commercial system, especially for time spend and methods to pay (bank-o-mat).

• Consumers want easy transfer from A to B with their purchased items.

Shop owners and businesses• Shop owners and businesses want

territorial marketing in Italy and abroad.

• Shop owners and businesses want better entrance roads and more parking facilities to improve access to the city.

• Shop owners and businesses want incentives/grants to recover not maintained buildings.

Stakeholders for Historic old town• Residents in he city centre• Families• Young people• Elderly• Students• Tourists• Police• Owners of monuments• Shop owners• Astrophysics (looking at the stars)• Business owners in the city centre• Consumers• Workers• Environmental & sustainability

protectionists• Municipality• Policy makers

The municipality• The municipality want s to speak more

to the citizens directly to achieve better understanding of their needs.

• The municipality wants less bureaucracy and more efficient procedures to achieve time better spend for the citizens.

• The municipality wants to collaborate better between departments and other stakeholders to achieve better organisation.

ARPAV (Agenzia Regionale Protezione e Preventione Ambientêle Veneto)• The environmental agency wants to

ask consulting services to the agencies (instead of private agencies) to achieve agreements in a faster way.

• The environmental agency wants the consultancies to set targets and verify results to achieve good quality decisions and scientific consistency of the interventions.

• The environmental agency wants proactive communication between administrations and citizens.


About the TU/e Intelligent Lighting Institute

The TU/e Intelligent Lighting Institute (ILI) was established in 2010 to investi-gate novel intelligent lighting solutions that will become within our reach by the large-scale introduction of LED technol-ogy, with a special emphasis on how these new solutions might affect people. We do this in collaboration with depart-ments of the TU/e and partners in the public and private sectors. The lighting research performed at ILI is producing unique know-how and a technological head start for the participating parties, the Brainport Region, and as part of Europe.ResearchILI’s mission is to search for revolution-ary lighting solutions. It does this using an interdisciplinary approach that takes society as its laboratory. Well-being and sustainability are given top priority in all facets of its research and resonate throughout all of the strategic programs.

For more information: www.tue.nl/ili www.ili-lighthouse.nl www.facebook.com/ililighthouse

Five lines of researchThe lines of lighting research at ILI have been created to address concrete issues faced by society. This approach is also known as ‘design for need’. The insti-tutes research programs tackle practical matters:

• The Brilliant Streets research program aims at future outdoor lighting systems

• Researchers in the Sound Lighting program explore other applications of light that could be beneficial to health and well-being

• Computational methods for illumination optics and rendering of light patterns

• If researchers in the No Switches Allowed program get their way, radical change is on the way

• The Open Light program explores all of the possibilities of a particular technology, without any preconceived application ideas

Brilliant StreetsThe Brilliant Streets research program aims at future outdoor lighting systems. Outdoor lighting is there to enhance traffic safety and to increase feelings of comfort and safety for people on the street. This goal remains, but opportuni-ties for advanced applications are plenty because of technological advantages: new lighting technology (LED), advanced sensing, wireless communication and embedded processing.These new technologies make interactive systems possible, and allow for precise control of lighting. It is, however, not known how people experience adap-tive lighting and what this brings about emotionally. The challenge is to use technological advances to improve user experience while minimizing energy use. Brilliant Streets regards outdoor lighting systems and one of the subsystems of a Smart City. Sensing and communication capabilities will be used in the future to enhance city services.

LightHouseThe ENIGMA project is carried out by LightHouse, the solution partner of ILI. LightHouse aims to disclose the knowl-edge of the ILI research programs for society. This is realised by applying the knowledge, methods and designs in intelligent lighting solutions through con-crete projects for external organisations.

dr.ir. Elke den OudenProgram manager Brilliant Streets & Strategic director [email protected]

dr.ir. Rianne ValkenburgValue producer [email protected]

This report presents the results of the Deep Dives on Societal Needs carried out as part of the ENIGMA FP7 Pre-Commercial Procurement project (Work package 1, task 1.2). The Deep Dives were done by the Intelligent Lighting Institute of the Eindhoven University of Technology, partner in the ENIGMA project.

In the participating cities of Eindhoven, Malmö, Espoo, Stavanger and Bassano del Grappa interviews and workshops were conducted to identify the strategic ambitions and societal needs for the selected areas for the pilot projects. The results will be used to define a joint ambition for the pre-commercial procurement tender that will be issued as part of the ENIGMA project.

For more information on the ENIGMA project, please visit: www.enigma-project.eu

Eindhoven, 19 December 2013

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