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What is an Organization? Organization A consciously

coordinated social unit, composed of

two or more people, that functions on arelatively continuous basis to achieve acommon goal or set of goals

Groups of people who workinterdependently toward some purpose

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Where Managers Work

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What is Behavior?Behavior - The actions or reactions of aperson or animal in response to external

or internal stimuli.

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What is OrganizationalBehavior?

Organizational Behavior is thesystematic study of the actions and

attitudes that people exhibit inorganizations

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Reasons for studying OB

ORGANIZATIONALBEHAVIORRESEARCH

PREDICTORGANIZATIONAL

EVENTS

UNDERSTANDORGANIZATIONAL

EVENTS

INFLUENCEORGANIZATIONAL

EVENTS

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OBs Contributing Disciplines

Psychology

Sociology

Social Psychology

Anthropology

Political Science

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Psychology Psychologists are primarily concerned

with studying and attempting to

understand individual behavior

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Sociology Sociology studies people in relation to

their fellow human beings

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Social Psychology Social Psychology blends Psychology

and Sociology

It focuses on the influence of people onone another

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Anthropology Is the study of societies to learn about human

beings and their activities It includes human physical character,

evolutionary history, geographic distribution,group relationships, and cultural history andpractices

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Political Science Political Science is the study of individuals

and group in a political environment and isfrequently overlooked

Specific topics include structuring of conflict,allocation of power, and how peoplemanipulate power for individual self-interest

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Goals of Organizational

Behavior Explanation

Prediction

Control

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What is Management? Management is accomplishing tasks and

goals with and through other people

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Management Functions

ManagementFunctions

Planning Organizing

LeadingControlling

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Management Functions

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Controlling

Monitoring performance

Comparing performance to goals

Correcting significant deviations

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Management Skills

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Challenges and Opportunityfor OB

Responding to Globalization

Managing Workforce Diversity

Improving Quality and Productivity

Responding to the Labor Shortage

Improving Customer Service

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Downsizing

Organization Change

Ethical and Social responsibility

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An open system view of organizationBehavior

Inputconversion - Output