Date post: | 26-Mar-2015 |
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IP ConvergenceSuccess During Change
IP Convergence
• Who We Are
Established in 1994
Provide typical services for reseller LAN, WAN, Data Security, VOIP, Wireless
Global customer base
Partnered with major manufacturers
Our Successful Practice
• Relationships – We are in the relationship business
Relationships Matter
• Customer to resellerProfessional, responsive and competitive
• Reseller to manufacturer
Product expertise, issue resolution and knowledge transfer
IP Convergence’s Issues
• We have had two major changes in our history
• 1999Cooking with Crisco
• 20104 COMS don’t make it right
1st Road bump -Increasing Costs
• Retraining entire support staff– Manufacturer required DOUBLE staff
• No protection on our investment
• No protection on our opportunities
• Product was too immature
• Support Personnel wasn’t ready
2nd Road Bump - Direction
• We transitioned to manufacturer and found good product portfolio…but
– Non existence bug fix, hardware resolutions– Lack of future R&D– Lack of C_O direction– Rumors of corporate sale
Same song different version
Customer Once Told Me..
“Just give me one throat to choke!!”
One vendor who can provide all of the products that network together so no one can blame the other….
Where to begin
• Did not need label slapper
• Needed local presence
• We are from Missouri ….. Show me
• Powerhouse…..Break existing paradigms
Kaboom !!
Verification
• Full product portfolio…..
• Powerful
• R&D partnering ?!?!?!
• Local
Changing The Minds….
No one ever gets fired for buying….
Never heard of them…
Aren’t they banned in the US…
All of these and more are challenges…
Our Winning Pitch…
• Better pricing – product & support
• Better Products
• Corporate R&D strategy
• Global strength
• One throat to choke
12 Month Run Rate
• Exclusive Huawei Partner
• Servers, routers, switches, storage, firewalls, VOIP systems, LTE, tablets, Huawei services…
• Product training, online and classroom, certifications
• Sales support, design, R&D access, product manager access, etc. etc. etc.
In Short
• We are winning today
• We will have market capture in future
• Customers are ready…people are tired
Our Future is Success
Thank You for Your Time