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ipQTM

Service Assurance through QoE and QoS insight

Perormance MonitoringSolution

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The quest or ewer support calls,reduced churn rates and increaseddata revenues depends on deliveringbroadband quality that meets customerexpectations.

Yet seeing a converged view o bothsubscriber QoE and core network QoS

has been an elusive challenge untilnow.

ipQTM measures perormance throughoutthe network and directly to the edge smartphones, tablets and computers to give you real-world insight on avirtually limitless scale.

Finally, you can see your network

through the eyes o your customers.

ipQTM

See your network throughthe eyes o your customers

ipQTM

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ipQTM

probes measure edge-to-edgeperormance rom internet end points,throughout the core network and critically directly to subscriber devices.

InternetSee true edge-to-edge networkperormance in-country or tointernational peering points

esting Access PublicEndpoints

Last Mile Backhaul

Backhaul Packet CorePeering &Internet

Packet Core Peering & Internet

UETurn thousandso UE devices romeld engineers,employees andsubscribers into

real-time testprobes

MeshEcientlymonitorenterprises and

core networks

AccessMonitor Fixed, Mobile andWiFi access

BackboneManage wholesalebandwidth, 3rd partysuppliers and more

Backhaul Understandmiddle mile bandwidthissues

Edge-to-Edge QoE Testing

Edge-to-Edge MonitoringipQTM

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Fully control perormance monitoringand view the results anywhere anonline connection is available.

ipQ

Management Data Collection Probes Data Servers Analysis

Core Network AT200

Management Platform

Computers AT50

Service

Assurance& AnalyticsDashboards

Hosted orStand Alone

Tablets & Smartphones AT50M

Edge AT100

Full control o testcongurations,scheduling, probemanagementand alert thresholds

Measure rom the core and access pointswith the range o hardware probes andsotware test apps

Recall vastamounts o testresults quickly andon demand

View historical trends, and test resultswith the QoE/QoS Analysis Dashboard

See real-time customer-aectingaults with the the Service AssuranceDashboard

Solution Architecture

ipQTM

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All network paths aredisplayed on a map.Amber lines indicatewarnings. Red linesshow where a qualitythreshold has been

breached.

Click on any networkpath on the map tosee the latest testresults. Warningsand critical levels arehighlighted in the

table.

A dedicated windowinstantly highlightscritical and warningthreshold breaches asthey happen.

Service Assurance DashboardipQTM

Your rst point o reerence or viewingreal-time perormance quality and alertnotications.

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No other monitoring solution matches the power andfexibility o the ipQ

TM

Analytics Dashboard. Interactive maps,charts and graphs empower you to ully investigate the datacollected rom each probe.

Filters Quickly lterdown a dataset todisplay only relevantdata

Map Geographical

perormance andcoverage is displayedon colour-coded gridmaps with drill-downcapability

Views See each KPI ina real-world context;by device type, accesstechnology, locationand more

Charts, Graphs, Tables Instantly visualiseperormance resultsand drill down to ndroot causes o issues

Analytics DashboardipQTM

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Full control over test congurations, probe assignment and testscheduling is at your ngertips with the ipQ

TM

Management

Platorm. With remote access or scheduled upgrades, you canchange the test proles o any probe in the eld.

Commission newprobes rom anywherean on-line connectionis available

Manage probes,congure all tests,control schedulingand set up reports

Create endless testvariations with uniquetest parameters

Management PlatormipQTM

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The range o test apps and data collection probes lets you collect data rom the edge,customer premises and the core network. All data collected uses the same test methodologyto ensure results rom any probe can be accurately compared and utilised. With the centralisedmanagement capability rom the Management Platorm, ull control oipQ

TM

s portolio o probesis always at your ngertips, no matter where they are installed.

The AT50 Test App can bedeployed to tens-o-thousandso PCs or comprehensive testcoverage o a country or multi-site enterprise.

Windows-based app

Virtually unlimited scaling

Fixed, WiFi or mobiletethered

Fully brandable

The AT50M Test App capturesdata perormance, radiocoverage and geo-locationinormation rom Android andiOS based smartphones.

Active and passive testing

Fully manage battery anddata consumption

Ideal or crowd source,drive, walk or dedicatedprobe testing

Fully brandable

Mobile and WiFi networks

The AT100 Edge Probe oersa suite o undamental testmeasurements at a cost thatallows it to scale practically orresidential installation or toenterprises.

Enterprise hub & spokenetwork test scenarios

Residential CPE connection

Easy installation

The AT200 Core Network /Mesh probe, with ethernetconnectivity, runs the ullcomplement o tests tomeasure throughout anoperator or enterprise network.

AC / DC operation

Remote access andmanagement

Virtually unlimited Meshconnections

Service operator ormulti-site enterprise

Data Collection ProbesipQTM

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ipQTM

has a suite o KPIs and application-based test capabilities with fexible parametersettings. Each measurement is taken in context o the time-o-day, device type, location andaccess technology/bearer type.

TCP Throughput

Test speeds up to 1Gbpsas a time-bounded(xed duration) or bytebounded (xed datasize) test

Validate tracmanagement controlthrough port selection

Fully test capacitywith concurrent TCPconnections

Apply DSCP QoSmarking to test tracpriority perormance

Congure lead-intime to allow or theimpact o TCP slow-start

Latency

Understand latency tokey peering points and/or to gateways at theedge o your network

Measure 2-way,round-trip latencyeither using an ICMPping or a TCP 3-wayhandshake

Test to any publicallyhosted server, or to a

specic ipQ server

Web Browsing

Understand the time toload real web pages

Speciy the URLs romwhich the web pageis requested

Control theembedded content tobe downloaded

Simulate popularbrowsers throughcontrol o Threads

per Domain

Optionally by-passany caches present inthe network

VoIP

Assess VoIP quality usingITU-T G.107 E-modelwith a xed rate UDPstream congured tosimulate the tracsignature o VoIP

Simulate a widerange o VoIPCODECs

Measure UDP packetloss, jitter and

network latency, witha MOS score

Gaming

Understand theperormance o specicgames with xed rateUDP streams thatsimulate the tracsignatures o popularonline gaming services

Measure deliveredthroughput, packetloss, jitter, packetdelta as well asnetwork round trip

time

See networkperormance byGame

Measurements and Test CapabilitiesipQTM

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The extensive list o KPIs and options or test conguration parameters make the ipQTM

Perormance Monitoring Solution an obvious choice or Mobile Network Operators,Internet Service Providers, WiFi Network Operators and multi-site Enterprises withVPN mesh networks.

KPIs

IP Data MeasurementsTCP ThroughputUDP Network QualityUDP Packet LossUDP JitterUDP Two-way latencyUDP EchoICMP LatencyTCP LatencyDNS Lookup

Application MeasurementsITU-T G.107 E-modelCall Success Rate (Dropped

Calls)UDP GamingP2P BandwidthHTTP Web Browsing

Passive MeasurementsData Connection StateCellular Service StateApplication ThroughputApplication BandwidthConsumptionWeb Browser ThroughputTCP / UDP Network Trac

GeolocationGPSTriangulationIP Geolocation

Options

Test SchedulingFixedPeriodicWindow basedEvent basedOn idle

Network InterfacesIEEE 802.3 EthernetIEEE 802.11 Wireless

Internet ProtocolsIPv4IPv6

IP QoS ControlDiServ DSCP

KPIs, Ancillary Inormation and Conguration OptionsipQTM

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Seeing true coverage and the actual perormance o services delivered tosubscribers gives MNOs the ability to proactively manage subscriber retentionand customer satisaction based on both real-time QoE and QoS insight.

Create coverage maps rom real-worldmeasurements that reveal black spots, over-stressed cells and dropped call areas

Analyse your network and your competitors bycrowd-sourcing, drive and walk testing

Measure 3G and 4G data with active & passivetesting

See all network perormance results in real-timeby handset type, LAC, Cell ID, bearer and more

Last Mile Backhaul

Backhaul Packet Core

Packet Core Peering & Internet

AT50M

AT50

AT100

4G

Mobile NetworksipQTM

3G

WiFi

Peering &

Internet

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Manage wholesale bandwidth to meet end-userquality targets

Create competitive analysis panels with the highlyscalable test apps and residential probes

Manage the SLAs o 3rd Party DNS and bandwidthproviders

Ensure new services like FTTX and video CDS meet

subscriber expectations Monitor Trac Management and Trac Priority

policies

ISPs striving to manage quality can benet rom seeing the service qualitydelivered to subscriber PCs, the CPE and key points throughout the network.

AT50

AT100

Wireline NetworksipQTM

Backhaul

Backhaul Packet CorePeering &

Internet

Packet Core IP Internet

CPE

CPE

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Whether it is a public access area, hospitality site, campus or nation-widenetwork, ipQ data collection options and comprehensive KPIs provide theinsight needed to manage quality WiFi perormance.

Use smartphones and computers or low-overhead24 x 7 monitoring, indoors and outdoors

See coverage and perormance on coverage maps

Collect BSSID, Net ID, SSID, RSSI, Link Speed andmore

Understand the impact o ofoad rom mobilenetworks

AT50

Backhaul

Backhaul Packet Core

Packet Core Internet

WiFi NetworksipQTM

AT50M AT50M

Network

Venue

Peering &

Internet

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The challenge o ensuring VPN links are meeting quality expectations and SLArequirements is an easy task with ipQs mesh testing capability.

React immediately to problems and pinpoint linkailures with ipQs Alerting and Mesh Mapping

Recoup SLA penalty ees with detailed reports

Cover all hub & spoke locations with a range odata collection probes that scale economically

Test perormance to important o-net URLs orpartner sites

Go beyond the VPN and manage xed and mobilecorporate communications quality

AT100AT100AT100

AT200

Enterprise NetworksipQTM

Backhaul

Backhaul Packet Core Internet

Packet Core Internet

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The ipQTM

Perormance Monitoring Solution is provided as amanaged service or eortless start-up or a stand-alone system.

Either way you get theull complement o ipQscapability and the ability toadd, change or modiy thescope and conguration oany testing. More probescan be added or easilyre-assigned as your

network grows.

Behind our technology isa dedicated analysis andsupport team ready to helpwith analysis o your testresults, training, changesto your system and otherrequirements. Maintenanceplans and system upgrade

options ensures your systemremains in-sync with newtechnology developments oryears to come.

Your System. Your Options.ipQTM

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Delivering a quality network service has never been morecritical as user demand or xed and mobile data reachesan all-time high.

Whether your challengeis resolving user-aectingaults, driving new revenueor managing third-partySLAs, the ipQTM Perormance

Monitoring Solution givesyou edge-to-edge insight andthe vision to see your networkthrough the eyes o yourcustomers.

Edge-to-Edge QoE

Core Network QoS

Mesh Testing

Fixed, Mobile, WiFi

Powerul On-Line Dashboard

Centralised Management

A True Vision o QoE & QoSipQTM

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About Epitiro

For over a decade Epitiro has beenproviding industry leaders suchas BT, Vodaone, O2, Ocom, theGSMA and others with solutionsor understanding network qualityand true customer experience.More than just tools that collectmeasurements, our solutions turndata into intelligence with bespoke

dashboards, alerting and reportingcapabilities.

To nd out more about how ourquality intelligence solutions canbenet your company, contactEpitiro.

Were ready to help you measure,manage and deliver.

Epitiro Group Limited10/11 Raleigh WalkWaterront 2000, Brigantine PlaceCardi CF10 4LN

Registered in England and Walesno: 3940403

Tel: +44 (0) 870 850 6563ino@epitiro.com

www.epitiro.com 20-104-1004.001