Is Social Networking Right for Your Organization?

John OppenheimDig-in Enterprises

AGENDA WHAT IS SOCIAL NETWORKING(OR WEB 2.0)?

FACEBOOK/LINKDIN

BLOGS

OTHER

Q & A

Q & A

What the heck is?

A wiki?

Web 2.0?

A blog?

R S S F e e d s ?

FACEBOOK?

LINKDIN?SOCIAL

NETWORKING

Which one are you?“Crossing the Chasm” by Geoffrey A. Moore

No matter where you are , there is a learning curve

Concepts

Social Networking – “spread the word”

vs. Classroom – “collaborate, learn”

vs. Business – “sell, inform, collaborate”

What do you want to accomplish?

Outreach and promotions

Inform

Collaborate

All of the above?

How do they fit into a business?•You might want to reach a new audience

• Parking availability and the costs of transportation are causing us to look at new ways of communicating

• There is a need for better lines of communication

Who Is Your Customer?Seniors – past baby boomers – before 1945

Baby Boomers – 1946 – 1964/5

X-Gens – 1965 – 1982

Y-Gens 1980 – 1995

Milleniums – after 1995

Or….Ngens – What/Who are They?From “Grown up Digital” by Don Tapscott

13 -33 years old – grew up with technology ( mix of Millenials and Y-Gens)

They spend most of their time communicating and collaborating (they talk to each other)

They research before buying – the younger ones don’t buy on line

They expect honesty and don’t like pushy ads

How Do You Reach Them?That’s where Social Networking can come

into play….. BUT!Know what you want and be prepared to be

active:LA Times Article

Lessons: Be active Give people a reason to visit Once you get them into your business, CUSTOMER

SERVICE!

The “Biggies” • Facebook – do you have one?

• How does it work? • You have 20 friends who have 20 friends, etc.

• The idea is to spread your message through this network

• How is it working for you?

• 10 years ago everyone “needed” a web site – now it is Facebook – here is a local one PETCO

Microsoft Office PowerPoint 97-2003 Prese

Other Biggies• Twitter – do you use it?

• Why would you?

• Your web site –• Did you do one because others did?• Is it worth the time?• Is it current?

What Constitutes a Good Web Site?

What would a blog do for us?

It is a place you can put information easily and let others participate. Caution – be prepared to read things you don’t

want to see!

YouTube Fun…“Blogs in Plain English” Google it on YouTubeMy Blog Microsoft Office

PowerPoint 2007 Presenta

First of all – how and where do I

It is very much like choosing the options on a car.First you choose why you want a car

Then you choose options that will make it “your” car

Then you choose how much you want to spend (labor is an expense)

Make your message local – the producers of product are already doing the national job – i.e. why would somoene want to be on your site?

Learning Curve

There is a lot of technology to get through if you haven’t done it before…..but it is worth it!

ResourcesCopy of Presentation

www.johnopp.wordpress.com

“Grown up Digital” by Don Tapscott

Youtube

Any questions?

Thank you