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ISO 9000 - Quality management International Organization for Standardization
Eight Quality Management Principles
ISO 9000 STRATEGIC OBJECTIVES
ISO 9000 QUALITY POLICY
Document Control
Control of Records
Internal Quality Audits Rationale by Ron Kurtus (14 March 2001)
ISO 9001 Control of Non-Conformance
Corrective Action Correcting a problem means correcting the process
Preventive Action