Technology and Experience, Hand in Hand
MEETING NEW CHALLENGES EMBRACING NEW OPPORTUNITIES
www.inventrakpos.com
InvenTrak
What We’ll Cover Today
Market conditions A review of our current products Features and benefits of PosiTrak Features and benefits of InvenTrak Pricing and ROI Models Sales and Marketing Collateral Questions and answers
An Economic Crisis October 16, 2008: A retail report, showing
frightened consumers reducing their September expenditure in a way not see in decades sent stocks plunging again, prompting a 733-point drop in the Dow Jones Industrial Average in its second-largest loss. Washington Times
September 26, 2008: In the biggest US bank failure of all time, Washington Mutual, in $1.9 billion of debt is shut down by the FDIC nytimes.com
September 2008: Retail sales drop 1.2%, the lowest they have dropped in three years Associated Press
Historic Stock Market DropsThe dip in stock of September 29, 2008 holds the record for highest daily points lost in the history of the New York Stock Exchange.
The volatility of the stock market has left consumers and SMB owners shaken and concerned
"Uncertainty--about the state of the economy, the economy's structure, and the inferences that the public will draw from policy actions or economic developments--is a pervasive feature of monetary policy making.” – Ben Bernanke
Booming Market Conditions
Tremendous Consumer Confidence
Optimism in all sectors Rising New Business Starts Opportunity for Technicians
Business Prosperit
y
Consumer
Spending
Consumer
Confidence
Today’s Uncertainty
In the last few years, consumers were eager to spend money. But no more. Now more than ever retailers must:
Manage what they can controlFocus on qualityLower riskReduce debt
Business Prosperit
y
Consumer
Spending
Business
Strategy
What Does This Mean for Retailers? Reduced Or Competitive Sales
Environment Lack Of Consumer Confidence Consumer Pressure for Increased
Value Optimizing Customer Relationships Manage Cash Flow Closely Take Cost Cutting Measures Need To Manage ROI’s
ADAPTING IS ESSENTIAL TO SURVIVE IN THIS NEW ECONOMIC
ENVIRONMENT
“IT IS NOT THE STRONGEST OF THE SPECIES THAT SURVIVES, NOR THE MOST INTELLIGENT, BUT THE
ONE MOST RESPONSIVE TO CHANGE.” Charles Darwin
Technology and Experience, Hand in Handwww.inventrakpos.com
Manage Cash Flow
Cash Flow Drains
Inventory
Wages
Rent
Marketing
ROI
What do I get back ('return') for the money I'm being asked to spend ('investment')?What is it really worth (the “ROI")? – Resource Management
Adapt To A Changing Environment Remove aged inventory Implement a quit cycle Focus on ordering core lines Negotiate with vendors based on
sales metrics Manage labor expenses to margin
returns Manage labor expenses to
transactions “Technologize” Your Infrastructure
What’s the Cutting Edge of Retail Technology?
“Companies are turning to software as a service for its cost savings and simplicity.”- Information Week (October 2008)
Gartner Research says that by 2011 early technology adopters will forgo capital expenditures and
instead purchase 40% of their IT infrastructure as a service and
that “As Service-Oriented Architecture (SOA) becomes
common, cloud computing will take off, thus untying
applications from specific infrastructure.
Software as a Service Cloud Computing
Software as a Service (SAAS) refers to a model of software deployment where an application is hosted as a service provided to customers across the Internet.
Cloud Computing refers to internet-based software and technology (The “Cloud” represents the Internet).
What can SaaS do for retail?In the Retail World SaaS can be found in many aspects of an operation. Some of the reasons that SMB’s turn to SaaS: Faster deployment times Lower up front fees for license and infrastructure Ability to address vanilla business processes allowing operators to focus resources on differentiation Flexible and responsive to changing needs Standardized operating processes across the enterprise More reliability than outdated “backroom” scenarios Allows for centralized remote management of several locations simultaneously
Optimize Customer Relationships
“You say you provide customer service, but I’ve been shopping with you for years and every time I go to your store or website, you haven’t got a clue who I am. How much do I have to buy before you get it right? If you really cared about my business, you’d get to know me.”
Gain customer loyalty Establish strong relationships
with your customers Personalize your customer service Establish a single customer view Understand your customer’s value Provide targeted enhanced
services Partnering with customers
Technology and Experience, Hand in Hand
InvenTrak, PosiTrak, MobiTrak and the Central Administrative Server
www.inventrakpos.com
InvenTrak
InvenTrak POS Systems
“InvenTrak™ Point of Sale systems are made for the
retail merchant. The POS software is
intuitive and easy to use
even for non-retail
personnel. The CAS back office is web-based with powerful reporting
capabilities, inventory
tracking, price modifications, labor tracking and customer management features-all in
real time across your
entire enterprise.”
What is the InvenTrak Suite InvenTrak is an easy to use POS system backed by a central
administration website. The solution includes inventory management, central administration, and reporting and is capable of operating independently if the network goes down. The system will be secure and track employee and transaction activity on a real-time basis when a data network is available.
It is scalable and allows for continued expansion and growth as your business model justifies.
Central Administration Server (CAS) is platform independent, scalable and flexible enough to handle multiple stores and POS units at several venues simultaneously.
Web based interface for configuring, monitoring, reporting and managing POS units in the field.
Web based interface for managing inventory movement and sales data across the enterprise
Centralizes template based reporting. Certified on PC Charge and Authorize.Net
PosiTrak Hardware Requirements
SYSTEM:
IBM Compatible PC (with Windows XP)
Minimum 40GB hard disk
Minimum 512MB RAM
LCD Touch screen (Optional)
Keyboard
Star TSP600 Parallel Receipt Printer
Cash drawer
Magnetic Stripe Reader
Barcode Scanner
SOFTWARE INTERFACES
Windows - 2000/XP/2003 Server (OS)
Java
MYSQL
PosiTrak Features
Multiple Payment Options Sales Suspension Linked Item Sales Item Recommendations Customer Management Tax, Coupon & Refund
Codes Exchange Transactions Online Technical Support GO GREEN! Paperless
Receipts End of Day Sales Reporting Employee Time Tracking
Item Recommendations
Item Recommendations
, based on historical data, pre-associated relationships or
promotional settings, suggest specific items to customers at the
transaction screen
Customer Management
Registered customers can be associated
with any sale at the transaction
screen, allowing
retailers to track their customers’ purchases
GO GREEN! Paperless Receipts
Registered customers have the option of
saving paper and having
their receipts emailed to
them
End of Day Reporting
PosiTrak offers a variety of end of
day reports, including Daily Sales Summary,
Department Totals, PLU Movement,
Hourly Sales, Cash Balances and
Special Transactions
InvenTrak Features Sales, Inventory, &
Employee Reporting Customer Registration and
Grouping Hierarchy Management Master Item Financial Reconciliation /
EOD Tracking Orders & Transfers Individual Store Pricing Email Alerts Message Broadcasting
Hierarchy Management
Each tier of the sales hierarchy can be created and modified
here, including Merchant,
Region Warehouse, Store and Register
Customer Experience Optimization
Customer Registration and Grouping
through InvenTrak allows merchants to establish close and
lasting relationships with their customers
through analytics based on
transactional activity, product
levels & profitability
Sales Reports
Every aspect of your sales can be
tracked through InvenTrak sales
reporting, including Real Time
Sales, Periodic Sales, Sales Tax
Settlement, Total Sales and Projected
Sales
Inventory Reports
Have a comprehensive
view of your inventory with
reports like Inventory
Balance, Item Lookup, Inventory
Adjustment, Bestseller List and Receiving Journal
Employee Reports
To gain the information
needed to make educated labor decisions, view
your Productivity
and Time and Attendance
Reports
Email Alerts
Email Alerts are sent to
specific, pre-determined
email addresses
when certain events take
place
Orders and Transfers
Purchase Orders, Store Orders, and
Transfers can be made
through the Central
Administrative Server
What is MobiTrak? A Mobile POS
solution A stand alone
payment terminal A warehouse
management terminal
An enterprise management tool
A communication device
InvenTrak as a Solution InvenTrak pairs years of retailing
experience with cutting edge technology
InvenTrak gives merchants the means to eliminate the things that cost them money and focus on what makes them money
Merchant Pain Points
IT infrastructure to support traditional POS systems
Limited access to capital Insufficient management
resources Inconsistent customer service Rising labor costs Volatile consumer behavior
makes planning difficult
Return on Investment
Feature $ Saved $ Made
CEO $150
Employee Productivity Reports $200
Item Recommendations $100
Inventory Adjustments Reports $300
TotalTotal
$500 $250
Getting Started Execute License Define Objectives & Milestones Establish Enterprise Hierarchy Establish Employee List Establish Inventory Information Establish Transaction Codes Configure POS Download Terminal