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IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75...

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IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 [email protected] www.samitam.ru
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Page 1: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

IT asset managementVladimir RAZUVAEVHead of Business consulting Department+7 903 564 49 [email protected]

Page 2: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

ITAM – IT asset accounting

Page 3: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

ITAM - IT asset management

Acquisition- budgeting

- demand management;- coordination;

- purchase;- delivery;

- users training;

Lifecycle management-installation/uninstallation;

- modernization;- technical support;

- location management

Disposal- recycling;- shutdown;

- data destruction

Solution for physical accounting, financial management and treaty obligation during the whole lifecycle of IT asset

Page 4: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

What for?

Cost optimization on usage of assets during all lifecycle

Requirements compliance of external and internal regulators (essentially, risks management)

IT assets and business requirements mapping (amount, necessary functionality, cost etc.)

Page 5: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

SAM — the main part of ITAM

Software requires:

qualitative identification

recognition of bundles consistent

license compliance verification

upgrade/downgrade management

version/release management

standardization

Software has:

Different types of licenses

upgrade/downgrade rules

different usage scenarios/models (terminal, virtualization, SaaS etc.)

Page 6: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

ITAM — a place in IT management system

Service Desk• User configuration data• Location data

IT Governance• Needs estimation data• Data for negotiations with

vendors/suppliers• manageability

Investment Analysis• ROI calculation data• TCO calculation data• Financial risks minimization

IT Security• Control of unauthorized

devices• Control of unauthorized

applications installations/launch

• Decrease of legal risks

Page 7: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

ITAM — step by step IT-asset management

• IP Devices• Non IP devicesDiscovery

• Software identification• Hardware identification

Identification

• of licenses compliance• of physical locationVerification

• user-device-software• contract information• financial information• workflow/business process

Management

Page 8: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Discovery of deices with IP

Asset Manager

Or own agent

Page 9: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Discovery of devices not connected to LAN

Agents are installed from the flash-drive

Inventory ID

Page 10: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Identification of physical location

PC nameUser№ of socket

Number of socket complies to number on patch-panel. If change - notification

Page 11: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Software identification

Registry

Executable file

WMI

Software library Licenses

Important!!! Discovery and

identification of distributive copies

Page 12: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

License compliance

License

Agreement

Invoice

Consignment note

Certificate

Contract

B

Verification

Inventory DB

Page 13: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Hardware identification

inventory ID

PC name

Responsible user

Job title

department/division/business

Page 14: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Requirements to the automation tool

Software management

Software recognition/identification quality

Recognition/management of bundles

Addition of software description

Assignment/reassignment of licenses

Software usage monitoring

Storage of electronic copies of documentation

Hardware management

History logging

Assignment of the unified identificatior

Lifecycle status

General Contract management interface

Financial management interface

Simple integration

KPI и Dashboard

Page 15: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

ITAM – IT governance

Page 16: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

“Organizations that practice ITAM have 15% or lower TCO”

«Regular management of the IT-Assets lifecycle will

reduce cost of each asset for 30 % within the first year

and for 5-10 % during each following year»

“IT/SAM implementation generated an average

131% return investment”

ITAM – implementation advantages

“Time savings by having asset management information

available to the Service Desk is 5 -10 %”

“50 % of time spent on a help desk call is

determining the user’s PC configuration

Page 17: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Softline’s competitive position

1. Wide expertise in the ITAM and SAM market, more than 20 of implemented projects in the companies with more than 1000 PCs;

2. dedicated team;

3. SAM competences confirmed by various vendors;

4. compliance of the services with the international ISO/IEC 19770-1 standard.

Page 18: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Who’s already on the top

Ангарский завод полимеров

Page 19: IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75 VladimirR@softline.ru .

Will be pleasured to answer your questions

Vladimir RAZUVAEVHead of Business consulting [email protected] +7 903 564 49 75www.samitam.ru


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