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IT asset managementVladimir RAZUVAEVHead of Business consulting Department+7 903 564 49 [email protected]
ITAM – IT asset accounting
ITAM - IT asset management
Acquisition- budgeting
- demand management;- coordination;
- purchase;- delivery;
- users training;
Lifecycle management-installation/uninstallation;
- modernization;- technical support;
- location management
Disposal- recycling;- shutdown;
- data destruction
Solution for physical accounting, financial management and treaty obligation during the whole lifecycle of IT asset
What for?
Cost optimization on usage of assets during all lifecycle
Requirements compliance of external and internal regulators (essentially, risks management)
IT assets and business requirements mapping (amount, necessary functionality, cost etc.)
SAM — the main part of ITAM
Software requires:
qualitative identification
recognition of bundles consistent
license compliance verification
upgrade/downgrade management
version/release management
standardization
Software has:
Different types of licenses
upgrade/downgrade rules
different usage scenarios/models (terminal, virtualization, SaaS etc.)
ITAM — a place in IT management system
Service Desk• User configuration data• Location data
IT Governance• Needs estimation data• Data for negotiations with
vendors/suppliers• manageability
Investment Analysis• ROI calculation data• TCO calculation data• Financial risks minimization
IT Security• Control of unauthorized
devices• Control of unauthorized
applications installations/launch
• Decrease of legal risks
ITAM — step by step IT-asset management
• IP Devices• Non IP devicesDiscovery
• Software identification• Hardware identification
Identification
• of licenses compliance• of physical locationVerification
• user-device-software• contract information• financial information• workflow/business process
Management
Discovery of deices with IP
Asset Manager
Or own agent
Discovery of devices not connected to LAN
Agents are installed from the flash-drive
Inventory ID
Identification of physical location
PC nameUser№ of socket
Number of socket complies to number on patch-panel. If change - notification
Software identification
Registry
Executable file
WMI
Software library Licenses
Important!!! Discovery and
identification of distributive copies
License compliance
License
Agreement
Invoice
Consignment note
Certificate
Contract
B
Verification
Inventory DB
Hardware identification
inventory ID
PC name
Responsible user
Job title
department/division/business
Requirements to the automation tool
Software management
Software recognition/identification quality
Recognition/management of bundles
Addition of software description
Assignment/reassignment of licenses
Software usage monitoring
Storage of electronic copies of documentation
Hardware management
History logging
Assignment of the unified identificatior
Lifecycle status
General Contract management interface
Financial management interface
Simple integration
KPI и Dashboard
ITAM – IT governance
“Organizations that practice ITAM have 15% or lower TCO”
«Regular management of the IT-Assets lifecycle will
reduce cost of each asset for 30 % within the first year
and for 5-10 % during each following year»
“IT/SAM implementation generated an average
131% return investment”
ITAM – implementation advantages
“Time savings by having asset management information
available to the Service Desk is 5 -10 %”
“50 % of time spent on a help desk call is
determining the user’s PC configuration
Softline’s competitive position
1. Wide expertise in the ITAM and SAM market, more than 20 of implemented projects in the companies with more than 1000 PCs;
2. dedicated team;
3. SAM competences confirmed by various vendors;
4. compliance of the services with the international ISO/IEC 19770-1 standard.
Who’s already on the top
Ангарский завод полимеров
Will be pleasured to answer your questions
Vladimir RAZUVAEVHead of Business consulting [email protected] +7 903 564 49 75www.samitam.ru