© 2017 Jack Henry & Associates, Inc.®1 © 2017 Jack Henry & Associates, Inc.®
Top Reasons to Outsource
Jack Henry & Associates, Inc.®
Shelba Murphy – Solution Specialist Manager – Jack Henry Banking
Cal Storseth – VP Operations – BNC National Bank, Bismarck, ND
© 2017 Jack Henry & Associates, Inc.®2
Top Reasons To Outsource?
Agenda
• Top 5 Reasons to Outsource
• Customer Interview
© 2017 Jack Henry & Associates, Inc.®3
Top Reasons To Outsource?
#5 Regulatory Oversight
“By letting JHA OPS manage and maintain
the technology and regulatory compliance,
we’ve been able to streamline our
operations and eliminate several hundred
overtime hours that we previously devoted to
processing.”
– Tony McKim, President/CEO, The First,
N.A.
© 2017 Jack Henry & Associates, Inc.®4
Top Reasons To Outsource?
#4 Personnel Changes
“Our decision to outsource just made sense
both from operational and financial
standpoints.”
“Replacing staff has become a non-event for
our institution …”
– Doug Welch, VP, Escambia County Bank
© 2017 Jack Henry & Associates, Inc.®5
Top Reasons To Outsource?
#3 Care and Ongoing Upkeep
“Our move to outsourcing was absolutely seamless and we
honestly wouldn’t change a thing about Jack Henry
Banking’s outsourced delivery model – not one thing.
Outsourcing has made our day-to-day work life easier and if
we knew then what we know now, we would have moved to
outsourcing sooner. Outsourcing is the best thing we’ve
done for our bank in years.”
– Sandra Miller, Technology Officer, Peoples Southern Bank
© 2017 Jack Henry & Associates, Inc.®6
Top Reasons To Outsource?
#2 Predictable Cost Model
“JHA OPS has taken hundreds of thousands
of dollars off the table and put it back into
our budget.”
– Tony McKim, President/CEO, The First,
N.A.
“Outsourcing helps us manage costs and avoid
surprises …”
© 2017 Jack Henry & Associates, Inc.®7
Top Reasons To Outsource?
#1 Disaster Recovery & Business Continuity
“A direct hit from a hurricane helped
make outsourced processing a
logical option for us. I wish we had
returned to outsourcing sooner.”
– Doug Welch, VP, Escambia
County Bank
“In a disaster situation, there’s no
way we could handle it better
than JHA could.”
– Eric W. Conner, CTO & EVP,
Univest Bank and Trust Co.
© 2017 Jack Henry & Associates, Inc.®8
WELCOME |Special Guest - Cal Storseth Vice President of Operations
City/State: Bismarck, ND
Assets: $908M
Offices: 18
© 2017 Jack Henry & Associates, Inc.®9
OutLink Benefits
JHA manages regulatory
compliance.
JHA manage disaster recovery.We offer a single point of
technology focus.
We enable a predictable cost
model for budgeting.
W take total responsibility for
computer operations activities.
At the same time, you have full
control over products, cycles, and
user securitand management.
• JHA manages regulatory compliance
• We enable a predictable model for budgeting
• JHA manages disaster recovery
• We provide you with the ability to deliver technology
solutions to your customers
• We offer a single point of Technology focus
• You have full control over products, cycles and user
security
© 2017 Jack Henry & Associates, Inc.®10
Upcoming Webinars
• Outsourcing Rules of Engagement
Tuesday, May 23 at 2 p.m. CT
• A Fresh Approach to Outsourcing
Tuesday, June 6 at 2 p.m. CT
© 2017 Jack Henry & Associates, Inc.®11
Contact Information
JHA manages regulatory
compliance.
JHA manage disaster recovery.We offer a single point of
technology focus.
We enable a predictable cost
model for budgeting.
W take total responsibility for
computer operations activities.
At the same time, you have full
control over products, cycles, and
user securitand management.
Shelba Murphy – Jack Henry & Associates
417.489.4934
Cal Storseth – BNC Bank
701.250.3083
© 2017 Jack Henry & Associates, Inc.®12
WE LOK FORWARD TO
A CONTINUED HIGHLY
SUCCESSFUL PARTNERSHIP
and
NEW OPPORTUNITIES
