Jackie McManus
University of the Arts London
Background
• Professional background• Personal background• UAL
Non-participation
• Targeting• Deficit model• Responsibility of those excluded• Instrumental reasons
Strategy
• Removed financial barriers to participating in programmes
• Refocused programmes • Set up student advisory group• Information, advice and guidance
(inc.website)• Admissions • Partnerships
Retention
• Study support• Writing• ‘fitting in’ feelings of isolation, difference and
‘other’• Social network• Challenging the institution