Jackie McManus

University of the Arts London

Background

• Professional background• Personal background• UAL

Non-participation

• Targeting• Deficit model• Responsibility of those excluded• Instrumental reasons

Strategy

• Removed financial barriers to participating in programmes

• Refocused programmes • Set up student advisory group• Information, advice and guidance

(inc.website)• Admissions • Partnerships

Retention

• Study support• Writing• ‘fitting in’ feelings of isolation, difference and

‘other’• Social network• Challenging the institution