Aprendizado informal

Jay CrossSao PauloOctober 4, 2011

Tangible Value

Intangible Value1982 1999

Time

Now

Training

Work

20th Century

Training

Work

Work & Learning

21st Century20th Century

Convergence

Aprendizagem Informal

Novice’s Learning Mix

Informal

Formal

How Novices Learn

PUSH• Curriculum• Many at once• Event, ends

How Novices Learn

High-performer’s Learning Mix

Informal

Formal

How Experienced People Learn

PULL• Self-directed• Unscheduled• Continuous

Learning

Formal Informal

Workplace Learning As One Gains Experience

Formal

Informal

Novice Practitioner

Informal

Formal

80%+ of Workplace Learning is Informal

Formal

Informal

80%+ of Spending on Workplace Learning Goes to Formal

Workplace Learning Over One’s Career

Formal

Informal

Novice

Training department’s Comfort Zone

Workplace Learning Over One’s Career

Formal

Informal

Practitioner

Where most learning takes place

Formal Informal

Instructor-led classWorkshopVideo ILTSchoolingCurriculum

MentoringLunch ‘n learnConferencesSimulationsInteractive webinarsPerformance supportYouTubePodcastsBooksStorytelling

Hallway conversationProfiles/locatorSocial networkingTrial & errorSearchObservationAsking questionsJob shadowing/rotationCollaborationCommunityStudy groupWeb jamFeedsWikis, blogs, tweetsSocial bookmarkingUnconferences

70/20/10

70/20/10experiential

fromothers

formal

Networked

Self

Coached

Push

Pull

Push & Pull

Pull & Push

Top down

for example

Formal, curriculum

Peers & collaborative work

Community of Practice

Mentor, boss

PKM, discovery

controldirection of flow

MotivationPerformance

Support

Culture

Behavior Change in the Workplace

Learning

Lots more information:

jaycross.comInternetTime.com

Informl.com