crafting a creative culture @veen

equanimity

a state of emotional stability, especially in a difficult situation

grace under pressure

AgAg Ag AgAg Ag

AgAg Ag

origin

CDN

origin

18 DEC

19 DEC

17 DEC

identify build integrate

sequester the team

removing business decisions from solving tech problems

moral support

photo: @rcarver

set up the conditions for successset up the conditions for success

using structure to manage anxietyusing structure to manage anxiety

equanimity

17 DEC

origin

✔ ✔

17 DEC

origin

17 DEC

18 DEC

origin

18 DEC

origin

19 DEC

so…

everything is connected and everything breaks

everything is user experience

teams thrive with equanimity

Google’s Project Aristotle

psychological safety

‘‘a sense of confidence that the team will not embarrass, reject or punish someone for

speaking up’’

headphonesfree lunchmicrobrew

creative environment

momentum

meeting zero: the chat room

Acting distributed, even if you aren’t.

“no.”

communication compression

Mandy: What’s up with the copy on this page?

Mandy: http://typekit.com/wtf/

Jeff: SEO, I think

Mandy: Well, it's crap. I'm fixing it.

Jeff: cool

communication compression

ambient accountability

code deploys

pull requests

support tickets

revenue events

latest animated GIFs

🙌

photo by: lumierefl via flickr

meeting one: product review

Product Review

photo by: lumierefl via flickr

-optional attendance, mandatory participation

-not a forum for expressing opinions-Bad: I don’t like that blue.

-Better: Why is that blue?

-Great: Is color important here?

-working session for group problem solving that is convergent or divergent

divergence

convergence - evaluating feasibility - acknowledge constraints - drive towards consensus

- brainstorming - limitless possibility - “yes, and...”

more exposure to users = better design instincts

Rewashington

Closed countersOpen countersApertures

i/j dot easg easgHELVETICA FUTURA ADOBE CLEAN

Terminals easg

more exposure to great work = better design vocabulary

good taste

meeting two: the postmortem :(

fundamental attribution error

Why?

Sakichi Toyoda

5x

Employee injured thumb

1.Why? Got caught in conveyor belt.

2.Why? He was chasing his bag.

3. Why? He put it on the conveyor, and it started up unexpectedly.

4. Why? He was using it as a table.

5. Why? Root Cause: No place to store personal belongings.

Kit publishing has stalled

1.Why? Queue is growing.

2.Why? Kits not being delivered.

3. Why? Origin server not accepting kits.

4. Why? Vendor’s origin servers designed for high output, not high input.

5. Why? Root Cause: Input rate was not defined as a requirement a year ago.

photo: @rcarver

purpose

生き甲斐

生き甲斐purpose raison d’être divine will nirvana

When you wake up in the morning, Pooh, what's the first thing you say to yourself?

What’s for breakfast?

What do you say, Piglet?

I say, I wonder what’s going to happen that’s exciting today?

It’s the same thing.

What’s going to happen that’s exciting today?

生き甲斐

@veenthank you .