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VICE PRESIDENT, RETAIL STRATEGY & SOLUTIONS ORACLE RETAIL

Jeff Warren

Oracle’s Integrated Cloud Strategy

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Agenda

• Empowered Commerce

• What’s Shaping the Industry

• Oracle Retail Strategy

Empowered Commerce speaks to both the Retailer and the

Consumer: it simultaneously enables consumers to shop how, when and where they want – and enables retailers to engage

consumers and drive them to desired resolution without sacrificing profits.

What is Shaping the Industry

ERA I – Shaping the Industry Prioritizing the Individual – Tapping into the Power & the Money

Retail Buying Power

Millennials

Baby Boomers

Everyone Else

0

20

40

60

80

100

MILLENNIALS GEN X BABY BOOMERS

MIL

LIO

NS

DEMOGRAPHICS

Millennials now have the Power – they are the trendsetters. Baby Boomers are still the Money – they are the economic engine of the retail enterprise

Age of the Individual – it’s about Engagement not service

Retail is Rapidly Changing By 2020, 80% of the world population will own a smartphone

ERA I –the most disrupting force in the retail industry today

Mobile will play a bigger role in click & collect initiatives

More retailers are putting digital in the hands of associates, empowering them to improve the customer experience.

IoT in retail is predicted to have an economic impact of $410 billion to $1.2 trillion per year by 2025 (McKinsey)

Cross-channel retail sales will reach $1.8 Trillion by 2017(Forrester)

Social will grow as the part of the retail (Omni Channel) mix

IT Retail Spend 2016 - 26% of the software spend will be on cloud solutions (60% of eCommerce, 53% of BI/Analytics)

4 Strategies for Retailers

Attract and acquire more customers with the right merchandise, promotions and brand persona

Engage and understand the individual consumer

Nurture the relationship making your brand integral and relevant to the customer

Reduce the cost and complexity of IT

1

2

3

4

Oracle Retail Strategy

The Cornerstones of Oracle Retail Strategy

…of the new applications we create will run in the cloud

…of our customers will deploy in the cloud

…customers migrate in phases, cloud and on-premises apps will coexist

…will continue investment in on-premises

…will develop a complete portfolio to enable self-determined customer migration

IF WHEN

100 %

Oracle Cloud Applications Strategic Planning Assumptions

Oracle Cloud A Complete Cloud for Your Entire Business

Infrastructure-as-a-Service

Platform-as-a-Service

Software-as-a-Service

Data-as-a-Service

Why Oracle Cloud?

Total Cost Comparison: On-Premise vs. SaaS Increase Productivity of IT Workforce

On-Premise SaaS

Applications

Runtimes

Security & Integration

Databases

Servers

Virtualization

Server Hardware

Storage

Networking

Applications

Runtimes

Security & Integration

Databases

Servers

Virtualization

Server Hardware

Storage

Networking

Pay to manage on-premise infrastructure

Pay for Tech Stack perpetual license/maintenance

Pay for Retail Solution perpetual license/maintenance

Pay Consulting to implement Retail Solution

Retail Cloud Service Subscription

Pay for Professional Services, training, etc.

Oracle Cloud Services Oracle Retail

16

Mobility Work the Way We Live

Integrated Retail Processes

• Assortment & Range • Price & Promotion

Optimization • Demand

Transference • Consumer Decision

Trees • Space Optimization

• Single View of demand • Align inventory for best

use • Proactive visibility • Backorder visibility • Promotional Forecasting • Demand Transference

• Orchestrate Fulfillment including backorders

• Multi-level distribution • Task Management • Align Warehouse &

Transportation Activities

• Store Inventory view & processes

• Customer Order Capture • Customer Order

Execution (reserve, receive, pick, ship, fulfill)

• In-store Order Returns

• Shape the experience across online, store, mobile, etc

• Consumer journeys • Buy & Return anywhere • Assisted Selling • Cross Channel Inventory • Cross-Channel

Promotions

Commerce Planning & Optimization

Merchandise Operations

Store Operations

Supply Chain Planning

• Coordinates transactions • 24x7 Enterprise Inventory • Executes on Plans • Inventory Reservation • Vendor Direct Order • Endless Aisle • Cross Sell, Up Sell,

Substitutions

Supply Chain Execution

Market Basket Analysis / Customer Order Analysis / Analyze customer segments / Understand demand and fulfillment trends / Demand and

Fulfillment Comparison / Channel Performance

Retail Analytics

Leverage science and analytics to accomplish true Exception Based Retailing. • Don’t make associates have to search for work • Use dashboards and calls to action to focus on what’s important • Embed science in everything you do • Look for anomalies in the data, and surface those as exceptions to the associate

Exception Based Retailing

19 Data Centres serving 195+ Countries

600… SaaS cloud applications

15+ years Managing Enterprise Cloud

More than 75% of Fortune 100 companies run Oracle Cloud

19 of 20 Top Cloud Providers Run on Oracle

70M+ users/day 33B+ transactions/day

24+ Cloud Platform Services 9M+ Developers Worldwide

Leverage Technology & Scale

Oracle Retail the Empowered Choice

Cloud, PaaS, SaaS