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A SUMMER TRAINING REPORT ON “MARKET RESEARCH AND MARKET AWARENESS PROGRAM ON RAILS, PARALLEL FLANGE BEAMS AND COLUMNS” OF JINDAL STEEL & POWER LTD SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (BBA) GURU JAMBHESHWAR UNIIVERSITY, HISAR TRAINING SUPERVISOR SUBMITTED BY MR. AMIT GUPTA KARAN NAGPAL MARKETING SALES MANAGER ENROLLMENT NO. 05511242179 JSPL CORPORATE OFFICE 1
Transcript

A SUMMER TRAINING REPORT

ON

“MARKET RESEARCH AND MARKET AWARENESS PROGRAM ON RAILS, PARALLEL FLANGE BEAMS

AND COLUMNS”

OF

JINDAL STEEL & POWER LTD

SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (BBA)

GURU JAMBHESHWAR UNIIVERSITY, HISAR

TRAINING SUPERVISOR SUBMITTED BYMR. AMIT GUPTA KARAN NAGPALMARKETING SALES MANAGER ENROLLMENT NO. 05511242179JSPL CORPORATE OFFICE

SESSION: 2005-08

GURU JAMBHESHWAR UNIVERSITY

HISAR 1

ACKNOWLEDGEMENT

The present work is an effort to throw some light on “Market Research and Market

Awareness Program On Rails, Parallel Flange Beams and Columns of JINDAL

STEEL & POWER LTD”. The work would not have been possible to come to the

present shape without the able guidance, supervision and help to me by number of

people.

With deep sense of gratitude I acknowledged the encouragement and guidance

received by my organizational guide Mr. Amit Gupta, Project Manager (JSPL

corporate office).

I convey my heartful affection to all those people who helped and supported me

during the course, for completion of my Project Report.

KARAN NAGPAL

2

EXECUTIVE SUMMARY

The mission of present day Marketing is not telling or selling but satisfying customer

needs and delight. The competition has increased tremendously and customer is

offered with so many substitutes. The job of the marketer has become tough if they

have to grow and survive in future. The new world is based on Digital Revolution and

Management of information. Information has no. of attributes. It can be infinitely

differentiated, customized, and personalized.

Philip kotler quoted on marketing-

“The future is not ahead of us. It has already happened. Unfortunately it is unequally

distributed among companies, Industries, and nations.”

The project report is humble attempt to explain role of Traders, Builders, Architects,

and Designers in promoting Iron and Steel companies. Various measures have been

suggesting to enrich marketing strategy and hypothesis has been tested.

3

TABLE OF CONTENTS

I. INTRODUCTION 1-6

About the Industry 2

II. RESEARCH METHODOLOGY 7-12

Research objectives 7

Data sources 9

o Primary data 9

o Secondary data 9

Sample design 10

Limitations of the research 12

III. COMPANY PROFILE 13-51

About the company 14

Market Presence 19

Range of products and services 24

SWOT Analysis 51

IV. DATA ANALYSIS AND INTERPRETATION 52-61

V. FINDINGS / OBSERVATIONS 62-64

VI. CONCLUSIONS 65-67

VII. RECOMMENDATIONS 68-69

VIII. ANNEXURES 70-73

IX. BIBLIOGRAPHY / REFERENCES 74-75

4

INTROD UCTION

5

INTRODUCTION

ABOUT THE INDUSTRY

National Steel Policy

OBJECTIVE

To have modern and efficient steel industry of world standards, catering to

diversified steel demand.

To achieve global competitiveness in cost, quality, product-mix, efficiency

and productivity

To attain Finished Steel production of 110 mTpa by 2019-20

  Production Imports Exports Consumption

2019-20 110 6 26 90

CAGR

(Base – 04-

05)

7.3% 7.1% 13.3% 6.9%

STRATEGY

Demand Side

– Strengthening of delivery chain

– Interface between producers, designers of steel intensive products,

fabricators and ultimate user

– Creating awareness about cost-effective and technically efficient end-use

of steel

Supply side

6

– Enhanced and easy access to critical inputs – iron ore & coking coal

– Expansion and improvement in quality of infrastructure

– Well developed financial market

– Increased focus on R&D, training of manpower and integrated

information services

Strategies for Fuelling Demand

• Facilitate Rural Consumption

• Increased usage in Bridges, Crash Barriers, Flyovers and Building

Constructions

• Closer interaction between INSDAG / Large Producers and Architects/

Engineers/ Students

SAIL’S GROWTH PLANS

MT

  2005-06 2011-12

Hot Metal 14.60 22.5

Crude Steel 13.47 21.6

Saleable Steel 12.05 20

-Planned Investments of US$ 7.7 bn.

- Includes only growth in existing Units

Huge potential upside in Per Capita Consumption

7

INDIAN STEEL INDUSTRY A BRIGHT FUTURE

RESOURCES

Abundant Iron Ore reserves

Strong Managerial skills in Iron and Steel making

Large pool of skilled Man-power

Established steel players with strong skills in steel making

OPPORTUNITIES

High economic growth driven increasingly by industry

Faster Urbanisation

Increased Fixed Asset Building

Automobiles and component industry growth

POLICY

Pro-active stance of Govt.

Encouragement for overseas investments

8

INDIAN STEEL INDUSTRY – A QUICK OVERVIEW

8th largest steel producer in the world

Production of Finished steel in 2005-06, 42.7 MT, a growth of 11%.

Apparent Consumption of Finished Steel in 2005-06 - 38.1mT, growth of 10.8%.

Apparent consumption of Longs -16.2 MT, Flats - 21.8 MT.

Largest producer of Sponge Iron - 12.8 MT in 2005-06 (a growth of 25%).

India’s exports of Finished Steel in 2005-06, 4.4 MT, Imports 3.7 MT

Huge Iron Ore reserves – 23 bn. tonnes

Private Steel Producers are opting for Forward as well as Backward Integration

Indian Steel Producers are increasingly looking for overseas acquisitions in steel

as well as raw materials.

Iron and Steel industry is a core sector of Indian economy. It is the basic input and

raw material for hundreds of industries and forms the basis for producing machines

and spare parts. Steel is being used in Industrial Buildings, Multi-storey Buildings,

Road bridge composite construction, Utility buildings and car parks, Technological

structures, and Railways.

The Iron and Steel sector has experienced challenges in the last 3 years.

India is the eight largest steel producers in the world. Also, reconstruction activities in

Afghanistan and Iraq are likely to impact the steel prices and the growth in domestic

market in construction; infrastructure and automobiles are showing signs of pick ups.

The project is important as Marketing is an extensive term comprising many

specialized branches such as sales and advertising. Different companies adopt

different style of marketing. To understand those it needs to be studied first is what

marketing style is.

DESIGNING OF A MARKETING STYLE-

After completing the preparation a marketing style needs to be designed. The points

that need to be taken into consideration before laying out one differ according to the

9

company and the product. How marketing should be developed needs to be

understood keeping into mind following points.

The Targeted Market

Unique Selling Proposition

The Brand Image

The Market Share

The Competitors Strategies

Product differentiation

The company’s philosophy and vision

10

RESEARCH METHODOLOGY

11

RESEARCH METHODOLOGY

OBJECTIVE OF STUDY

To bridge the gap between Traders & company by putting light on various

aspects.

To bring an awareness to Contractors, Builders, Promoters, Investors &

Architects regarding H-Flanges beams & columns.

Scanning and Understanding the marketing strategies. of the competitors.

Finding the Unique Selling Proposition and image of JSPL H-Flanges Beams

and Column.

The research & analysis will give information of the market &

recommendation & suggestion will lead to developing new strategy to capture

the market.

HYPOTHESIS OF STUDY

Null hypothesis

Company’s name and Quality of the product plays a important rol~ in buying

behavior of the Middle man or Traders

12

ALTERNATIVE HYPOTHESIS

Quality means Sale” for Traders

NATURE OF STUDY

The research for this project is exploratory in nature. The aim is focused on getting

the actual happenings inside the market. The study would be characterized by high

degree of flexibility and hence would rely on Secondary Data and Small Scale

Survey.

The Data is collected from primary and secondary sources mainly from internet and personal dialogue with officers of the SAIL.

Primary Data

Personal meetings with respondents and administers

Findings and suggestions are from the observations

Secondary Data

Internet, and sail websites

Company literature

National Journals, newspaper

Refereed Books

Research Design

The success of any study lies in its methodology. One has to present a clear idea of

the research procedure used in the study since the value of any systematic research

lies in its methodology.

Methodology is the science of methods; it is indispensable because of its scientific

pre-thought. It is an outcome of fact provided by the SAIL.

13

Sampling Process:

The basic idea of Sampling is that by selecting some of the elements in a

population .We may draw conclusions about the entire population.

A population element is the individual participants or object on which the

measurement is taken. It is unit of the study. While an element may be a person, it can

just easily be something else.

Sample Design

A study is inconsistent without right sample selection in terms of selection criteria,

size, unit, and method of execution. A sample should be a subgroup of elements of the

whole population selected for the participation of the study of else it will lead to

sampling errors.

Methods of sampling

There are various methods of sampling like probability or non probability sample. If

probability, is it simple random or complex random?

MEASUREMENT TECHNIQUE:

QUESTIONNAIRE:

Two questionnaires were prepared one for Traders & other for builders and

promoters.

14

PERSONAL INTERVIEW:

During the personal interview, the presence of the interviewer, permits flexibility on

procedure further explanations or classifications can be requested to the interviewer if

desired.

15

LIMITATION OF THE STUDY

Study suffers from various limitations that are natural to it. The information and the

data provided by the respondents are based on their oral statements. Mentions may

also be made to the limited time, single-handed effort in the field. The study is

confined to the northern region of India on sampling basis. The study includes 7-8

traders of each Trade and almost all big Builders, Promoters and Architects in Delhi

and NCR.

As there was not much published literature available, therefore the study undertaken

was exploratory in nature.

16

COMPANY PROFILE

JINDAL STEEL POWER LIMITED

17

ABOUT THE COMPANY

A Tribute to shri O. P. Jindal

Shri Om Prakash Jindal more popularly known as O.P. Jindal was born on August 7,

1930 to a farmer Late Netram Jindal of village Nalwa of district Hisar in Haryana.

Since his childhood the young Jindal had interested in technical work. He started his

industrial career with a small bucket-manufacturing unit in Hisar. In 1964, he

commissioned a Pipe Unit Jindal India Limited, followed by a large factory in 1969

under the name Jindal Strips Limited.

Sh. Jindal always had the conviction that India should be self-reliant in every sector of

industry.

He visited several foreign countries to elicit latest industrial technical development

and know-how. He acquired a great deal of knowledge, which he aptly applied to

enhance production of his industrial establishments. At present, there are twenty

factories under the flagship of the Jindal Organization, which are worth over

Rs.17,500 crores, under whose umbrella thousands of families directly or indirectly

benefit themselves.

18

Sh. O.P. Jindal was the Chairman of the Jindal Organization. In November 2006, Sh.

Jindal was conferred the prestigious "Life Time Achievement Award" for his

outstanding contribution to the Indian Steel Industry by the Bengal Chamber of

Commerce & Industry. According to the latest Forbes' List, Sh. O.P. Jindal has been

ranked 13th amongst the richest Indians of the country and placed 548th amongst the

richest persons of the world.

His life's mission was to help others particularly the common man in every possible

way. The list of his philanthropic activities is rather long. He was the Chairman of

N.C. Jindal Charitable Trust, under whose auspices a 300 Bed N.C. Jindal Institute of

Medical Care functions in Hisar Haryana. A 10+2 Girls Residential School in the

name of Vidya Devi Jindal School is also run at Hisar. The girls school spreads over

40 acres of land. Another 10+2 school by the name of N.C. Jindal Public School for

4000 students is being run in Delhi. For his selfless social services and philanthropic

contributions, he was unanimously nominated as the Chairman of the Maharaja

Agarsen Medical Education & Scientific Research Society. He was also the custodian

trustee of the Agroha Vikas Trust. Sh. Jindal was known for his unassuming

generosity and donates crores of rupees annually not only to known but also to needy

strangers. Numerous social and religious institution of India also received liberal

donations from Sh. Jindal for noble causes.

He was a successful industry visionary and would remain as a role model for others.

On account of his dedicated services to various sections of society particularly, of the

poor and backward classes, he was revered by all. In the recent years, he was

dedicating his maximum time for alleviating poverty of the economically backward

people. Sh. Jindal always advocated for granting a rightful place for weaker sections

in politics. He was above caste politics and wanted all to come up regardless of their

caste, colour and creed. For these qualities he commanded great respect amongst the

masses. He firmly held the view that all differences in life that exist today can be

amicably resolved with meaningful meetings and dialogues.

Sh. Jindal's philosophy was that without the upliftment of weaker and backward

sections of society our nation's dream of being a leading nation of the world shall

19

remain unfulfilled. To realize his this conviction he was motivated into politics. Like

industry even in politics he had a successful story to tell. He received tremendous

support and cooperation of people in the political arena and resultantly became a

Member of the Haryana Legislative Assembly in 1991. Soon after in 1996, he was

elected as a Member of Parliament in the 11th Lok Sabha from the Kurukshetra

Parliamentary Constituency of Haryana with a landslide victory. Infact, he was the

first industrialist of India to be elected as a Member of Parliament in Lok Sabha.

As a Member of Parliament, he proved himself as a matured, seasoned and an honest

parliamentarian who came up to the expectation of people, who had consigned faith in

him. He liberally funded various welfare projects not only from the Government but

also from his personal resources. Sh. Jindal was a sitting Congress MLA from the

Hisar Legislative Assembly and was appointed Minister of Power, Govt. of Haryana.

Sh. Jindal won the Hisar Legislative Assembly seat of Haryana consecutively thrice.

Sh. Jindal's mantra was “where others saw walls he saw doors”. Then whether it was

opening doors or breaking down walls he always led the way. The life journey of Sh.

Jindal from a farmer's son to a successful industrialist, a philanthropist, a politician

and a leader would serve as a great source of inspiration for generations to come

20

GROUP PROFILE

In the world of business, the Jindal Organization is a celebrity. Ranked sixth amongst

the top Indian Business Houses in terms of assets, the Group today is a US $2 billion

conglomerate.

Jindal Organization, set up in 1970 by the steel visionary Mr. O.P. Jindal, has grown

from an indigenous single-unit steel plant in Hisar, Haryana to the present multi-

billion, multi-locational and multiproduct steel conglomerate. The organization is still

expanding, integrating, amalgamating and growing. New directions, new objectives...

but the Jindal motto remains the same- "We are the Future of Steel ".

The group has been technology-driven and has a broad product portfolio. Yet, the

focus at Jindal has always been steel. From mining of iron-ore to the manufacturing of

value added steel products, Jindal has a pre-eminent position in the flat steel segment

in India and is on its way to be a major global player, with its overseas manufacturing

facilities and strategic manufacturing and marketing alliances with other world

leaders.

Jindal Organization aims to be a global player. In pursuance of its objectives, it is

committed to maintain world-class quality standards, efficient delivery schedules,

competitive price and excellent after sales service.

O P JINDAL GROUP

JINDAL STEEL & POWER LTD.

Sponge Iron

Power

Steel Slabs , Rounds & Blooms

Ferro Alloys

Steel Structure & Rails

21

JINDAL STRIPS LTD.

Stainless Steel in the form of Slabs/Coils/Sheets

High Carbon Ferro

CR Coils/Sheets

JINDAL IRON & STEEL CO. LTD.

HR & CR Coils/Sheets

GP/GC Sheets

JINDAL VIJAYA NAGAR STEEL LTD.

2.0 ml MTPA Integrated Steel

HR Coils/Plates

JINDAL THERMAL POWER CO. LTD.

260 MW Power Plant

SAW PIPES LTD.

Submerged Arc Welded Pipe

Pipe Coating

Spiral Pipes

22

MARKET PRESENCE

Marketing is the process of planning and executing the conception, pricing, promotion

and distribution of ideas, goods and services to create and exchange that satisfy

individual and organizational objective. The marketing concept requires that customer

satisfaction rather than profit maximization is the goal of the organization. In other

words, the organization should be consumer oriented and should try to understand

consumer’s requirement and satisfy them quickly and efficiently, in way that are

beneficial to both organization and the consumer. This means that any research

organization should try to obtain information on consumer need and gather marketing

intelligence to help and satisfy these needs efficiently.

Marketing research is a critical part of such a marketing intelligence system, it helps

to improve management decision making by providing relevant, accurate and timely

information. Every decision poses unique needs for information and relevant

strategies can be developed based on the information gathered through marketing

research.

One of the major tasks in researching a market is to estimate it’s a current decisions

hang on these estimates whether the market demand upon in future to justify the

market entry. Once a company enters a market segment in order to allocate it

resources effectively. Thus we can see that demand estimate is essential in carrying

out three important functions: -

Analysis of market opportunities

Planning of marketing efforts

Control of marketing performance

A market is a set of all actual and potential buyer of a product. The actual or,

available market is a set of buyer who has interest and access to a particular market

offer.

If the organization is not satisfied with its current sales or has some expansion plans,

it could try to attract a large percentage of people from its served market by

23

promoting the product to available market. Untimely it could try to expend the

potential market by launching the campaign to convert uninterested buyer into

interested buyer.

BY PRODUCT: In the steel industries we heated the coke we get some gas and tar

product such as Ammonia, Tar, Benzene etc. These products are unwanted but we

can’t leave them vain. Because they are profitable as well as harmful for the

environment and industries. So we go through the certain process and made some

valuable product.

Example: - When we heat the coke we get ammonia gas, we mix it in the sulfuric

acid and made ammonia sulphate that use as a fertilizer with brand name RAJA.

24

JINDAL STEEL POWER LIMITED

COMPANY INTRODUCTION

Jindal Steel & Power Limited (JSPL), part of the US$ 1.8 billion Jindal Organization;

redefines dynamism. JSPL, an ISO-9002 and 14001 certified company with its

obsession for excellence, is increasing its portfolio of value added products, bringing

the worlds best to India and making. an international mark. Production capabilities

expanding to serve the infrastructure sector, catalyzing economic development and

growth. JSPL has its integrated steel plant (as approved by Joint Plant Committee) at

Raigarh in the state of Chhattisgarh, India. The facilities including world’s largest

coal based Sponge Iron Plant (installed capacity 650000 tpa) with six rotary kilns.

Captive iron and coal mines make it one of the lowest cost producers of sponge iron.

Growth and expansion plans include an additional 720000 MTPA capacity sponge

iron plant comprising of four rotary kilns. The new plant is scheduled for

commissioning by next year end. JSPL also has 150 MW power generation facility

based on Waste Heat Recovery from rotary kilns, washery rejects and coal fines,

which is being expanded to almost 300 MW by next year.

25

BOARD OF DIRECTORS

Chairman . Smt.Savitri Jindal

Executive VC & MD : Shri Naveen Jindal

VC & CEO . Shri Vikrant Gujral

Director . Shri Ratan Jindal

Shri Amir Z. Singh Pasrich

Shri Rajender Singh

Nominee Director Shri Subir Bisht (ICICI)

Whole time Directors : Shri Anand Goel

Shri Sushil K. Maroo

Shri M. L. Gupta

Company secretary : Shri T. K. Sadhu

26

JINDAL STEEL AND POWER LIMITED

CORPORATE OFFICE : Jindal Centre, 12 Bhikaiji Cama Place, New Delhi-10066

Ph: 011 26188340-50, 26188360-75 Fax:011-2161271

MUMBAI : Jindal Enclave, New Prabhadevi Marg, Off. Appa Saheb Marathe Road,

Mumbal 400025 Ph: 022 24328000, 24368742 Fax: 022 24327700

KOLKATA : 41, Shakespeare Sarani, Room No.2, 3rd Floor Kolkata 700017 Ph: 033

22473616/22477398 Fax: 033 22476203

CHENNAI : 4C Century Plaza, 560-562, Anna Salai, Chennai

60018 Ph: 044 52132334/52132134 Fax 044 24329146/52132334

WORKS

RAIGARH : Kharsai Road, Post Box No. 16, Raigarh 496001 (Chhattisgarh) Ph:

07762 227001-05 Fax 07762 227021-22, 227030

RAIPUR :13 K.M.Stone, G.ERoad, Trader Hasaud, Raipur 492001 (Chhattisgarh)

Ph: 0771 2471205-07 Fax: 0771 2471214

27

PRODUCT PROFILE

HOT ROLLED PARALLEL FLANGE BEAMS ANDCOLUMN

Every product has at least one USP, which can become its strongest point-and help

the product sell more. The USP helps you position your brand distinctively. Another

important component in fostering a marketing style is Value Addition and Hot rolled

parallel flange beams and column are most sought after sections by structural

engineers, architects and construction companies the world over. Advantages of using

Parallel Flanges Beams and Column over ISMIB-

Greater choice of profile—with universal rolling method, there will be

choice of large no. of beams and column with different weight in kg/in and

statically properties in comparison to traditional I-beams on account of caliber

rolling method.

Facilitate bolted or welded construction— there is no taper in Hbeam

flange. Flow drill and Hollo-bolt helps to produce bolted joints with hollow

sections.

Ensured quality of material and construction—the Parallel Flanges Beams

have superiority in terms of strength, sectional efficiency, load bearing

capacity, workability and economy in comparison to traditional beams.

28

Reduced steel consumption—with the adoption of new technology the JSPL

beams are cost effective because of less weight. The co. is able to save 15-30%

of steel.

Time-saving construction-pre-forined steel frames saves on construction

time, they can be erected very fast and metal decking at floors ensures fast

track, formwork-free construction.

Efficiency in construction-pre-fabricated and sleek steel reduces construction

time which in turn reduces related costs including reduced interest during

construction and quicker revenue generation.

Fire safety-everyone knows material weaken in fire, yet JSPL ignore this fact

in design calculation. These are based on the strength of structural members at

20 degree C, and not on their reduced strength at elevated temperature of

600,800,1000 degree C or more.

APPLICATIONS OF PARALLEL FLANGES BEAMS AND

COLUMNS

Industrial Buildings

Multi-storey Buildings

Road bridge composite construction

Utility buildings and car parks

Technological structures

Railways

Material handling system

Ports and harbors

29

WORLDS LONGEST & INDIA ‘S ONLY 120M LONG “RAILS”

JSPL believes in understanding the minutest of details of rail customer in order to

provide them with foolproof solution,

committed not only in supplying rails but in

facilitating the building of a system of

modern rail track for the Indian railways.

JSPL has entered into a technical

collaboration agreement with N7KK

Corporation, Japan for technology transfer to produce superior quality, world’s

longest rails of 120m finished length, along with Parallel Flanges beams, column and

Sheet piles for first time in the country.

The agreement covers ‘know-how’ transfer encompassing steel-making, secondary

refining and continuous casting up to rolling and finishing of long, rails and universal

beams; deputation of NKK multi-disciplinary specialists at the JSPL plant; and

training of JSPL personal at NKK steel works in Japan.

NKK is already supplying rails for high-speed bullet trains, ‘Shinkansen’ in Japan.

This technical collaboration shall enable production of long rails requiring far less

joints in tracks, ushering a new era in rail travel safety and introduction of fast trains

in India a reality.

Railways, the backbone Indian economy covers 63,000 route kilometers. -It has the

largest network in Asia and second largest in the world. Carrying 13 million

passenger and over 1.3 million tones of freight daily, it is most important means of

transport in the country. Efficient transportation system is essential for development

of an industry, business and trade and brings synergy in the development of region

across state boundaries.

As a step toward forward integration JSPL is setting-up a rail & universal beam mill

to produce superior quality worlds longest, 120m long, finished rail for the first time

in India. A Flash-butt welding plant, with state-of-art technology, is also being

30

installed to produce long welded rails up to 480m for direct transportation to Indian

Railways construction sites.

Advantages:

With the availability of 120 m long rails, there will be drastic reduction of weld

population in Indian rail tracks (from 160 welds per track km presently to 17)

resulting enhances safety and cost reduction. The performance of Indian Railways

would improve on account of enhanced safety, increased reliability, comfort and

prolonged rail life.

31

RAIL STEEL’S QUALITY & PRODUCT RANGE:

Our comprehensive range of rail steels can be broadly

classified as:

  Normal grade typified by 710 N/mm2 minimum UTS

  Wear resistant Grade typified by 880 N/ mm2 minimum

UTS to 1080 N/mm2 UTS.

Rails with higher UTS value as may be specified by

international or domestic customers can be produced. Rail steels are produced in both

standard carbon grades and micro-alloyed grades to meet the strength and quality

requirement.

The quality assurance system of JSPL today is certified by BSI-London for Quality

BS:EN 9002:2000 and BS: EN 14001:1996 for Environmental Management System.

Besides autonomous responsibility for self-checking, wherein products are qualified

by self-certification, i.e. extensive internal and external inspection in conformity with

customer requirements; we also follow the system of approval by third party

inspections prior to dispatch.

Today, the standard requirements of rails must meet the operating needs of the

railways for at least 20 years.

It is this stringent quality norm which guides the company to manufacture products of

high standards, placing JSPL at the forefront in the supply of rails.

32

Specifications of Rails:

JSPL rails are being rolled to different sections

ranging from BS-75R (37.1 Kg/m) to UIC-70 (70

Kg/m): conforming to Indian Railways as well as

international specifications.

Rails can be supplied in customized finished

lengths ranging from 13 m to 120 m and flash

butt welded rails from 240 m up to 480 m.

Some of the important specifications are listed below:

S. No. Rail Sections Sectional Weight (kg/m) Specification*1. P-75 74.41 GOST2. UIC-60 60.34 UIC3. UIC-54 E 53.823 UIC4. IRS-52 51.89 IRS5. UIC-50 50.88 UIC6. TCDD-49 46.303 S-497. 48 Kg SAS 47.60 SAS8. BS-90R 44.65 BS9. BS-75R 37.1 BS

POWER

33

JSPL generates power to meet its captive

requirements. The surplus power is supplied to

Chhattisgarh state Electricity Board. The current

generation of power is 150MW. Work on another

55MW plant has also been completed.

Building upon the strength of our unshakeable

foundations, JSPL is poised for a quantum leap in

the core sector of power, contributing to the growing needs of the nation.

At JSPL, we generate power to meet our captive requirements. In 1991, we entered

this vital core sector by utilising waste heat from the rotary kiln boilers and the coal

rejects of the washery.

JSPL has 255 MW power generation facility with a capacity expansion to 350 MW on

anvil.

JSPL is one of India's most economical power producers

in the private sector. Jindal Power Limited has been

established to sharpen our focus, leading to planned

growth with a 1,000 MW.

Thermal power plant being established in Raigarh

district, about 40 kms from our existing plant. An MOU

with the State Government has been signed and

preliminary work on this project has already commenced.

The serious intent of the JSPL foray into power can be gauged from its accelerated

pace of expansion and meeting commitments not only on time but well in time. The

thrust into this core sector is not only in keeping with our philosophy of creating

opportunities where others see problems, but is also in complete synergy with the

businesses we already are in. Our vision of utilising existing in-house strengths to fuel

further growth has made us a force to reckon with. JSPL has a long-term commitment

to this vital core sector. Jindal Power Limited will serve to further sharpen our focus

on the power sector and thus lead to faster growth.

34

SPONGE IRON

The world's largest coal-based sponge iron facility

JSPL is one of the lowest-cost producers of sponge

iron in India. Backward integration has given JSPL

the distinction of being the only sponge iron

manufacturer with its own captive raw material

resources and power generation. This has enabled

JSPL to monitor both price and quality of its

products.

At Raigarh, JSPL  has the  world's largest coal-based

sponge iron manufacturing  facility, with  an installed capacity of 1.35M TPA, using

ten rotary kilns. Sponge iron was the first production facility at the Raigarh plant,

commissioned in 1991. In India, JSPL is the market  leader  in coal-based sponge

iron, enjoying a market share of 22%. Today a major portion of our production is used

for in-house manufacture of steel at JSPL and the other companies in the Jindal

Organisation. As a key raw material for the manufacture of steel, our focus on sponge

iron continues.

The increased production is geared to meet our expanding capacities for value-added

steel products in the years ahead.

35

MINING- IRON ORE, GOAL & COAL WASHING

JSPL has its own iron ore mines at Tensa; district Sundergarh, Orrisa which produces

550,000 million tonne per annum (mtpa) of iron ore to meet the part requirement of

Sponge Iron Plant. The company has its captive coal mines at Dongamahua, District

Raigarh, and Chattisgarh with a capacity of 2.0 mtpa. Since the coal is of very poor

grade and quality, it has to be beneficiated. Hence, a coal washery with a capacity of

2.5 mtpa to wash 47-48% a coal ash to 26% has been commissioned and is operating

successfully.

The washery meets the requirements of sponge iron plant. Middling from the washery

are being used for generation of captive power to tune of 100 MV. The captive mine

is core strength of the company.

FERRO CHROME

Ferro chrome is an essential component in the

manufacture of stainless steel and special steel. JSPL

manufactures ferro chrome through the continuous

smelting of chrome ore, coke, coal and quartz at the

submerged arc furnace (SAF). At temperatures of 1600-

1700oC, the chrome ore gets reduced by the carbon of the

reductants. The SAF is tapped at regular intervals depending on  the  power  input.

Metal  and  slag come out together and by virtue of the higher specific gravity, the

metal settles in the first receptacle. After  solidification, the metal  is removed from 

the receptacle and crushed to the required  sizes.

The emphasis on quality control is strict and in accordance with the stringent

requirements of international standards. High-grade chrome ore is made available

from captive chrome ore mines in Sukinda Valley of Orissa. Throughout the

manufacturing process, special emphasis is laid on ensuring  quality  of  the material

at  all  levels. The  plant  is  fully  equipped  with a  state - of - the - art  laboratory,

complete  with  the  latest  high - tech  testing  facilities at   par  with  the best

36

manufacturers in the world. From each tapping, control samples are collected and

analysed so as to maintain the international standards of product quality. Almost the

entire production of ferro chrome(36,000 MTPA) is committed to India's leading

manufacturer of stainless steel. An increase in production capacity is on the anvil and

global markets are being tapped to sell the increased production.

STEEL

Steel at our Raigarh plant is being manufactured

using the Electric Arc Furnace. The steel melt shop

(SMS) is equipped with ladle furnace and vacuum

degassing and has continuous casting facilities for

wide slabs, rounds and blooms. The capacity of

SMS is 4, 00,000 MTPA.

Steel at our Raigarh plant is being manufactured

using the Electric Arc Furnace. The steel melt shop

(SMS) is equipped with ladle furnace and vacuum degassing and has continuous

casting facilities for wide slabs, rounds and blooms. The steel making capacity at

present is 1.15 million TPA.

JSPL has recently signed an MoU with the State Government of Orissa to set up a 2

million tonne steel plant with an investment of Rs.13,500 crores which would be

expanded to 6 million tonne and another MoU has been signed with the State

Government of Jharkhand to set up a 5 million steel plant with an investment of

Rs.12,000 crores.

Product Range

Carbon & Alloy Steels confirming to National & International Standards like SAE,

AISI, DIN,IS and ASTM

37

SIZE RANGE

Billets : 150 x 150 mm squares. Length – upto 12 Metres ; Rhomboidity – 5mm (max)

;

Bend – 5mm per Metre ; Width across flat –   +4mm, -3mm ; Normal cast surface

Bloom : 280mm x 320mm rectangle

Round : 160mm diameter rounds

Slabs : Width – 1000mm to 1500mm ; Thickness – 150mm & 200mm ; Length –

5.0metre to 9.0metre in 1250mm width , 3.0metre to 6.8metre in 1500mm width ;

Rhomboidity – 5mm max ; Bulging - 2.5mm max; Camber – 2mm per Metre ;

Normal cast surface

On the Anvil

Blooms: 285mm x 390mm rectangle

Rounds : 200mm & 220mm diameter

HEAVY MACHINERY

A wide range of machinery has been manufactured and

supplied to prestigious Indian companies including L&T,

Laffarge Cement, South Eastern Coal Field, SAIL, Jindal

Strips, Jindal Steel & Power amongst others. The Division is

ISO 9002 certified and is equipped with state-of-the-art

quality testing and inspection facilities. Some of the

machinery manufactured includes gear boxes up to weight of

17 MT, equipment of sponge iron plant, Cold Rolling and Hot Rolling mills; material

preparation and handling equipment, etc.

38

BUILDERS, CONSTRUCTORS, ARCHITECTS AND DESIGNERS

Builders prefer RCC or concrete structure over H-flanges beams and column;

small scale presentation can bring about a change in their ideology as there are

hardly 8-9 builders in Delhi and National Capital Region.

Architects play an important role in the construction of any building. They need to

have sufficient knowledge about H-Flanges beams and columns but as the survey

indicates there was not sufficient awareness about JSPL H-Flanges beams and

column. Company should cover all the persons concerned in designing,

architecture and users of beams and columns.

Manufacturers of cranes should be included in the awareness programmes

conducted by the company.

39

JINDAL STEEL PAYS 100 PERCENT INTERIM

DIVIDEND

Hindustan Times, November 01, 2006 Jindal Steel and Power Limited on Monday

announced 18 per cent jump in its net profit at Rs 145.53 crore during the second

quarter and paid 100 per cent interim dividend to its shareholders. The total income

went up by 24 per cent to Rs 621.26 crore compared to Rs 501.74 crore in the same

period last year. "At the end of second quarter declaration of 100 per cent dividend

conveys our confidence in the company's growth in the time to come," JSPL Director

(Finance), Sushil Maroo, told the agency.

JSPL PAYS 100 PC INTERIM DIVIDEND

The Pioneer, November 01, 2006 Jindal Steel and Power Limited on Monday

announced 18 per cent jump in its net profit at Rs 145.53 crore during the second

quarter and paid 100 per cent interim dividend to its shareholders. The total income

went up by 24 per cent to Rs 621.26 crore compared to Rs 501.74 crore in the same

period last year. "At the end of second quarter declaration of 100 per cent dividend

conveys our confidence in the company's growth in the time to come," JSPL Director

(Finance), Sushil Maroo, said.

JINDAL STEEL Q2 NET AT RS 145.53 CR

Business Standard, November 01, 2006 Jindal Steel & Power has announced net

profit of Rs 145.53 crore for the quarter ended 30 September 2006 as compared to Rs

123.48 crore for the corresponding period previous year. Total income (net of excise)

has increased from Rs 505.68 crore in Q2-05 to Rs 628.19 crore for the quarter ended

30 September 2006.

The board has approved payment of interim dividend at the rate of 100% i.e. Rs 5 per

equity share of Rs 5 each in respect of the paid-up equity share capital.

40

JSPL Q2 NET UP 18 PERCENT

Economic Times, November 01, 2006 PTI , NEW DELHI

Jindal Steel and Power Limited on Monday announced 18 per cent jump in its net

profit at Rs 145.53 crore during the second quarter and paid 100 per cent interim

dividend to its shareholders.

The total income went up by 24 per cent to Rs 621.26 crore compared to Rs 501.74

crore in the same period last year.

"At the end of second quarter declaration of 100 per cent dividend conveys our

confidence in the company's growth in the time to come," JSPL Director (Finance),

Sushil Maroo, told the agency.

Asked about the recent fall in steel prices, he said "our volume expansion will more

than compensate the fall in steel prices." The shareholders would be getting Rs five as

an interim dividend per share of face value of Rs five. According to company's

information to stock exchange, ICICI Bank has nominated Ashok Alladi on the Board

of the company in place of Subir Bisht besides appointing Suresh Baid as an

additional Director of the company.

JSPL ANNOUNCES INTERIM DIVIDEND

The Tribune, November 01, 2006 New Delhi

Jindal Steel and Power Limited (JSPL) today announced 18 per cent jump in its net

profit at Rs 145.53 crore during the second quarter and paid 100 per cent interim

dividend to its shareholders.

The total income went up by 24 per cent to Rs 621.26 crore compared to Rs 501.74

crore in the same period last year. The shareholders will be get Rs 5 as an interim

dividend per share of the face value of Rs 5.

41

SOME OF THE MAJOR EQUIPMENT MANUFACTURED

INCLUDES

Gear boxes up to single piece weight 17 MT

Equipment for sponge iron plant (shell, support roller assembly, base frames,

tyres, girth gears, rotary feeders, etc

Material preparation and handling equipment (coal crusher, roller crusher, jaw

crusher, briquetting machine, E.O.T. cranes, scrap charging bucket, etc.)

Cold Rolling mill equipment (side trimming machine,

coil cars, looper car, strip separator assembly, steering

assembly, bridle assembly, pinch roll assembly, deflector

assembly

Hot Rolling mill equipment (chocks, rolls, pinch roll

assembly, manipulator assembly, etc.)

Equipment for continuous casting (mould jacket, mould

oscillator assembly, segment roll assembly, carrier frame dummy bar

assembly, withdrawal and straightener assembly, roller table, cooling bed,

etc.)

Spares for mining equipment (dipper front wall, pulley, bucket, bowl and

mantle liner, etc.)

Spares for steel and other plants (peal stem, wear resistant bends, counter

weight level, winch assembly, etc)

GROWTH AND EXPANSION PLANS

2004-05 Sponge iron plant: 6.0 lakh MTPA

Rotary hearth furnace: 2.6 lakh MTPA

2005-06 Steel melting shop: 7.5 lakh MTPA

42

Captive Power plant - 50 MW

2006-07 1,000 MW thermal power plant (by Jindal Power Ltd.)

 INSTALLED CAPACITIES

At Raigarh Products Capacity

  Sponge Iron

Mild Steel

Ferro alloys

Oxygen Gas

Power

Hot Metal/Pig Iron

Rail & Universal Beam

Mill

1,350,000 MTPA

1,150,000 MTPA

36,000 MTPA

14430 M Cum PA

255 MW

250,000 MTPA

750,000 MTPA

At Raipur    

 

Machinery & Castings

Ingots

CF Castings

11,500 MTPA

30,000 MTPA

3,000 MTPA

Future Plans

2006

JSPL has recently signed an MoU with the State Government of Orissa to set up a 2

million tonne steel plant with an investment of Rs. 13.50 crores which could be

expanded to 6 million tonne and onther MoU has been singed with the State

Government of Jharkhand to set up a 5 million steel with an investment of Rs.

12,000 crores.

Year 2006 - 07Project under expansion :

10.0 Lac MTPA capacity Plate Mill 75 MW Capacity Power Plant based on fuel gases of coke oven 7.0 Lac TPA Rebar, TMT and Wire Rod Mill 23.0 Lac MTPA Capacity Sinter Plant 8.0 Lac MTPA Coke Oven Plant 12.5 Lac MTPA Blast furnace 12.5 Lac MTPA Blast Melting Shop III

43

5.0 Lac MTPA Steel Melting Shop II

5.0 Lac MTPA Rail & Structural Mill

SPECIAL STEEL PLANTS

ALLOY STEELS PLANT

The pioneer in the area of alloy and special steels production in India, Ally Steels

Plant (ASP) was specially designed for casting special steels like Austentic and

Ferritic stainless steel and a variety of non stainless steels, including bullet proof steel.

ASP has one slab-cum-twin bloom continuous casting machine, the only one of its

kind in India.

ASP has the capacity to produce slabs, Blooms, Bars, Plates and Forged items of over

400 grades in a wide range of sizes, totaling 1.78 lakh tones of saleable steel annually.

Among the value added items produced by the plant are CRM rolls, concast rollers,

crane wheels, springs, hammers grate bars, hot saw blade, shear blade, bright bars,

stainless steel liner plate, etc. ASP also supplies import substitution items to many

customers through established conversion agents. The entire plant is certified to

ISO9001:2000 standards.

SALEM STEEL PLANT

Certified for ISO9001:2000 Quality Assurance and ISO 14001:1996 Enviornmental

Management Systems, Salem Steel Plant (SSP), is one of India’s leading producers of

quality stainless steels. The plant is capable of rolling 186200 tonnes of hot rolled

carbon/stainless steel flat products and 70000 tonnes of cold-rolled stainless steel

sheets/coils annually. SSP’s products, branded ‘Salem Stainless’ are well accepted in

the domestic and international markets.

The plant has gone beyond its designed capacity in producing thinner gauges and

supplies value-added 0.13 mm thick stainless steel, as well as hot rolled carbon steel

44

in thickness of 1.5,1.4 and1.25 mm. In hot rolled special grade carbon steel, SSP’s

boiler quality steel requires special mention. The plant also supplies LPG grade

IS:6240 steel in sheet form. The plant has developed new applications of its products

viz. LPG tanks for automobiles, stainless steel ceiling fans, corrugated sheets, water

tanks, etc.

SSP’s Blanking Line has an annual capacity to produce 4000 tonnes of ferritic grade

coin blanks or 3600 tonnes of utility blanks. One rupee, 50p and 25p coins are minted

from the blanks supplied by SSP to the Govt. Mints in Noida, Mumbai, Kolkata nad

Hyderabad. The plant also supplies ferritic stainless steel strips to Govt. Mints.

Industrial segment using ‘ Salem Stainless ‘ include hi-tech areas like atomic power

stations, heavy engineering, chemicals & fertilizers, railways, automobile,

construction, dairy & food processing, bulk solid handling, power, etc.

VISVESVARAYA IRON & STEEL PLANT

Visvesvaraya Iron & Steel Plant (VISL), which applies ISO 9001:2000 Quality

Management System, has infrastructure facilities to produce over 700 grades of high

quality hot rolled and forged alloy and special steel products through Blast Furnace-

Basic Oxygen Furnace-Ladle Refining Furnace-Vaccume Degassing –

Ingot/Continuous cast (with Electro Magnetic Stirrer), Rolling Mills, Hydraulic

Forging Press and Horizontal Long Forging Machine. It has an installed capacity of

about 205000 tonnes of hot metal 130000 tonnes of saleable steel.

SUBSIDIARIES

INDIAN IRON & STEEL COMPANY LIMITED

The Indian Iron & Steel Co. ltd. (IISCO), originally in the private sector, became a

subsidiary of SAIL in 1977. The integrated steel plant in Burnpur has the capacity to

produce 426,000 tonnes of saleable steel and 254,000 tonnes of pig iron annually.

IISCO also has captive collieries at Chasnalla, Jitpur and Ramnagore. Its mines at

45

Gua, Chiria and Manoharpur are considered to have Asia’s largest reserves of iron

ore. The production facilities of Burnpur are currently being augmented under a plan

approved by the Govt. Steps have been initiated to merge IISCO with SAIL.

IISCO produces a range of steel structurals and special sections as well as pig iron.

The plant pioneered the production of center-sill-Z section used in the fabrication of

wagons and Z type sheet pilling section used in the construction of barrages, bridge

foundations and other projects and colliery Arch section used for roof support in the

collieries. IISCO’s Merchant & Rod Mill is equipped with ISO9001:2000

certification.

MAHARASHTRA ELEKTROSMELT LIMITED

Maharashtra Elektrosmelt Limited (MEL), the largest producer of manganese based

ferro-alloys in the country with a capacity to produce 100,000 tonnes of ferro alloys,

joined the SAIl family as a subsidiary in the 1980’s. Among the major technological

achievements of MEL are fast change over from high-carbon ferro manganese to

silico-manganeese and vice versa in the Submergerd Arc Furnaces, production of

midium low carbon Ferro Manganeese through Electric Arc Furnaces, sintering of

Managaneese Ore fines through conventional and high pressure process, generation of

4.2 MW electric power by gainfully utilizing ferro-alloys furnace gases and

production of building bricks from ferro-alloys slag. MEL’s ferro-alloys route has

received ISO9001:2000 certification.

MEL has plans to expand its production capacity to meet the demand of ferro alloys

with the envisaged expansion plans of SAIL.

46

OTHER UNITS OF SAIL

RAW MATERIAL DIVISION

The Raw Material Division(RMD) was formed in 1989 with headquarters in Kolkata

for management of all the captive mines of the SAIL steel plant in the eastern sector.

This has enabled rationalization of raw material supply to the different plants in the

region and achievement of systematic reduction in purchase of iron ore hrom non-

captive sources. Presently, RMD manages five iron ore mines in Jharkhand and

Orissa, and four limestone and dolomite quaries in Madhya Pradesh, Jharkhand and

Orissa.

RMD is planning to expand capacity in view of the enhanced production plans of the

steel plants and cope with the requirement of high quality iron ore.

The lime stone quaries under RMD are located at Kuteshwar, Purnapani and

Bhawnathpur. Dolomite quarry is at Tulsidamar.

RMD has centralized workshop at Bolani for repair/overhauling of engines &

transmission of heavy earthmoving machinery operating at the mines.

47

Iron Ore Mines

Mines State Annual capacity(MT)

Kiriburu Jharkhand 4.25

Meghahatuburu Jharkhand 4.30

Bolani Orissa 3.00

Barsua Orissa 2.01

Kalta Orissa 1.15

Besides the above, RMD has three customer service office at Rourkela, Durgapur and

Bokaro for coordination with the steel plants. Two liaison offices are also maintained

at Bhubaneshwar and New Delhi for better coordination with government agencies

and other statutory authorities.

CENTRAL COAL SUPPLY ORGANISATION

Situated at Dhanbad in Jharkhand, the Central Coal Supply Organisation(CCSO) of

SAIL’s Operations Directorate, is entrusted with the vital responsibility of ensuring

daily movement of around 12000 tonnes each of washed coking coal and power –

grade coal to all sail steel plants.

CENTRAL MARKETING ORGANISATION

The ISO 9001:2000 certified Central Marketing Organisation(CMO) is India’s largest

industrial marketing set up that markets carbon steel produced by the four integrated

steel plants of SAIL. Headquartered in Kolkata, it transacts business through its

network of 34 branch sales offices spread across the four regions, 24 Warehouses

equipped with mechanized handling systems, 11 Customer Contact Offices and 15

Consignment Agents. CMO’s domestic marketing effort is supplemented by its ever

widening network of authorized and rural dealers who meets the demands of the

smallest customers in the remotest corners of the country. A strong IT support system

enables real time network connectivity within the entire CMO network.

Extensive customer contact, product and segment specialization, close monitoring of

order servicing and feedback analysis through the Customer satisfaction Index are

established norms at CMO. The customer friendly approach of CMO is backed by

practical after sales service.

Through the process of Key Account Managemnt, CMO provides single window

service to key customers across the country for every business transaction from

48

enquiry to order booking, order tracking to delivery, and even consultancy after-sales

service.

CMO’s International Trade Division(ITD) in New Delhi exports iron & steel

products of SAIL’s four main integrated steel plants and maintain close liaison with

buyers abroad. ITD has successfully established SAIL’s reputation as a producer of

quality steel products and a consistent supplier across the five continents. Among the

notable destinations are China , Korea, USA, Canada, Philippines, Indonesia,

Malaysia, Saudi Arabia, Iran UAE, Europe(UK, Italy, Spain, Germany), Taiwan,

Japan, Thailand and Singapore, as well as neighboring countries like Sri Lanka,

Myanmar, Nepal and Bangladesh, etc.

The critical function of ensuring efficient and proper dispatch of export materials and

timely import of raw materials to maintain the pace of production of the SAIL plants

is performend by CMO’s Transport & Shipping Division(T&S). Headquartered at

Kolkata, T&S has branch offices at Haldia, Paradip and Vizag ports.

Both ITD and T&S are accredited with ISO 9001:2000 certification.

SAIL CONSULTANCY DIVISION

SAIL’s high level of expertise and vast experience in building, operating, and

maintaining a chain of integrated and mini steel plants and associated facilities

encompassing diverse technologies, equipment and product mix enables it to provide

a wide range of consultancy services. The SAIL Consultancy Division(SAILCON)

based in New Delhi is the single window provider of design, engineering, technical,

managemnt and training consultancy and services in iron & steel and related areas to

clients at home and abroad. An ISO 9001:2000 certified unit, SAILCON is equipped

to render quality services from concept to commissioning.

49

THE RANGE OF SERVICES ON OFFER INCLUDE:

Design and Engineering Services: Feasibility Studies; Project proposal for

Financial Institutions; Detailed Project Reports; Basic/Detailed Engineering;

Tender Specification Preparation; Bid Evaluation.

Project Management Services: Project Planning, Monitoring & Supervision;

Procurement & Inspection; Plant Eraction & Supervision; Start up, Testing &

commissioning; Post Commissioning Stabilization.

Technical Services: Plant Operation & Maintenance; Technology Up

gradation; Quality, Productivity & Performance Improvement; Environment

Management & Pollution Control; Energy Conservation & Audit; Mine

Planning & Development.

HR/Training Services: Training needs Assesment; Setting up Training

Systems/Facilities; Training for operations, Maintenance & Management of

Steel/Power Plants; Engineering & Technical Skills Training; Management

Development Programmes; Training for Trainers; Recruitment Services;

Appraisal & Reward Systems; Preparation of Personnel & Training Manuals.

Management Services: TQM & ISO9001:2000 Certification Assistance;

Corporate Planning; Benchmarking; Corporate Restructuring; Marketing &

Distribution; Software Development & System Design.

In addition to increasingly widening its Indian customer base, SAILCON has satisfied

clients in Egypt, Saudi Arabia, Iran, Qatar, Bangladesh, Oman, Philippines, Nepal,

Taiwan, Thailand, Georgia, Azerbaijan and Nigeria.

50

RESEARCH & DEVELOPMENT CENTRE FOR IRON &

STEEL

SAIL’s corporate R&D unit is located at Ranchi. The ISO9001:2000 certified

Research & Development Centre for Iron & Steel(RDCIS) undertakes R&D projects

in diverse realms of iron & steel technology under the categories of Basic scientific

Research, Plant Performance Improvement, Investigation & Consultancy

Assignments, Equipment & Instruction Design and Major Technology Development.

RDCIS has more than 300 dedicated & competent scientist and engineers and its

laboratory is equipped with around 350 sophisticated diagnostic research equipment

and 6 pilot plant facilities.

The major efforts of RDCIS are directed towards cost reduction, quality improvement

and value addition to products of the SAIL plants and providing application

engineering support at customers end. Along with the steel plants, RDCIS has

recently taken initiatives to pursue multi-disciplinary large projects with an aim to

improve overall performance of the plants and to develop special steel products for

prospective customers.

RDCIS also offers technological services to organizations in the form of know-how

transfer of technologies developed by it, consultancy services, specialized testing

services, contract research and technology awareness pragrammes.

SAIL SAFETY ORGANISATION

SAIL Safety Organization(SSO) at Ranchi monitors and guide the activities for

promotion of operational/fire safety and occupational health services undertaken at

the different plants/units of the company. SSO formulates and prepares appropriate

safety policies, procedures, systems, action plans, guidelines etc., and follows up their

implementations, thereby helping in providing an accident free work environment.

Consistent efforts are also being made by SSO for competence building in the area of

51

safety management through HRD inventions covering heads of shops, line managers,

safety personnel and trade union leaders. The emphasis is now on systematic

approach to safety management. A multi-disciplinary Safety Engineering Department

exist in each of the steel plants and mines to look after their safety needs. SSO also

manages the Secretariat of the Joint Committee on Safety, Health & Enviornment in

the steel industry(JCSSI), a bipartite forum which addresses safety, health and

environment issues in steel plants and mines with active involvement of their

managements and central/plant level trade unions. The JCSSI also provides guidelines

to its member organizations like SAIL, Tata Steel, RINL, HSCL, Dasturco, etc., on

promoting safety, occupational health and pollution control measures.

CENTRE FOR ENGINEERING & TECHNOLOGY

The Centre for Engineering & Technology (CET), an ISO9001:2000 certified unit , is

the design, engineering & consultancy hub of SAIL. It is also the nodal agency for

acquisition and lateral transfer of technologies pertaining to iron and steel within the

SAIL plants and units. Headquartered at Ranchi, CET has sub centers at Bhilai,

Durgapur, Rourkela, Bokaro, Burnpur and Bhadravati, Unit Offices at Bangalore,

New Delhi and Kolkata and an IPSS Secretariat at New Delhi for formulation of

interplant standards for the steel industry.

A solution provider for all projectneeds, CET has been rendering a complete range of

services not only to the SAIL steel plantd but to various other clients both within and

outside the country as well.

The range of services provided by CET include conceptualization, project reports,

project evaluation appraisal, project consultancy, design and engineering and project

management. CET has been providing its services in all the areas of iron and steel

making including in the related areas like mine planning and development,

infrastructural development, industrial piping, industrial warehousing, material

handling system, industrial pollution control and environment management systems.

Water supply and sanitation, town planning, small power projects, etc.

52

MANAGEMENT TRAINING INSTITUTE

Located in Ranchi, SAIL’s Management Training Institute (MTI) has an established

reputation as a provider of management education, training , consultancy and research

in HRD. With its emphasis on transfer of learning to actual job situations, it aids

improvement of organizational performance. Accredited with ISO9001:2000

certification, MTI is committed to enhance the managerial competence of its

customers through continual improvement in the quality of academic and related

support services.

MTI design and delivers appropriate HRD interventions to fulfill the managerial

development needs of senior executives of SAIL and other companies. Considered as

one of the finest inhouse facilities of its kind in India, it organizes and monitors

companywide training schemes, coordinates regular training audits using documented

training standards and conduct network meetings for selected important programmes.

MTI also undertakes management research for diagnosing organizational issues and

provides consultancy services in the area of management, organizational development

and HRD within India and abroad. MTI also offers some selecyed programmes to

executives of other organizations. MTI has conducted programmes for NTPC, NNTC,

NALCO, Tata Steel, CPCB, MICOR(Egypt) and National Methanol Co. (IBN SINA),

Saudi Arabia in the recent past.

ENVIORNMENT MANAGEMENT DIVISION

The Environment Management Division (EMD) is a corporate unit monitoring and

facilitating the environment management and pollution control activities in the SAIL

plants/units. Headquartered in Kolkata, EMD is certified with ISO9001:2000.

Some of the EMD’s main activities are – updating the corporate environmental

philosophy and implementing companies Enviornmental Policies adopted in

June,1996; identifying areas of environmental concern in the SAIL plants/units,

developing implementation strategy for mitigating measures and monitoring the

53

execution of the projects ; conducting the performance of the pollution control devices

installed in the plants and evalution of the emission/discharge data; monitoring air,

water and noise qualities of RMD group of mines as per the State Pollution Control

Board’s stipulations; conducting environmental awareness training programmes for

plants/mines personnel at MTI and CPTI; internal evaluation of SAIL plants project

proposals from environmental angle and according environmental concurrence; and

coordinating with the Central and State pollution control authorities/ministries.

GROWTH DIVISION

Growth Division (GD) in kolkata functions as a nodal agency for manufacture and

supply of various spare parts and equipment to the SAIl plants by utilizing available

inhouse facilities and vendor base. The main objective of GD are – effective

utilization of captive engineering facilities of each steel plant; providing technical

help to manufacture specialized equipment to cater to present requirement as well as

long term expansion and modernization; and undertake projects within SAIL plants or

outside.

54

SWOT ANALYSIS

STRENGTHS

Brand NameLarge Distribution NetworkWide product offering at different price pointsEconomic productsEncouraging exportsAwarded many awardsEconomy with technology

WEAKNESS

Lack of in house R & DNew model introduction limited Dominance mainly at certain specific level only

OPPORTUNITY

Rise of Indian middle class and small citiesA booming steel industryRising exports

THREATS

Many players fighting for the same cakeEntry of new playersCannibalism

55

DATA ANALYSIS

56

ANALYSIS OF DATA

1. Domestic Steel – Sales by technology

Eureka Forbes “Aqua guard” range dominates the market with 65% share in UV

purifiers. HLL is the sole player in Chlorine based water purifiers currently launched

only in TN market. In Resin based water purifiers Ion exchange dominates the market

with 88% share. Softenizer & Iron remover for potable water filtration, Ion exchange

controls 88% market.

UV63%

RO20%

UF1%

Iron remover1%

Resin0.5%

Chlorine14%

Softnizer1%

Volume – 740,000 pcs Value – $ 117 Mn.

UV57%

RO34%

UF1%

Iron remover2%

Resin0.5%

Chlorine3%

Softnizer3%

57

2. Domestic water purifier – By players

Eureka Forbes is strong in UV water purifiers, it has widest range of offerings. Ion

Exchange strong in RO & resin based systems. Permioincs dominates in Ultra

filtration (UF) systems. In Iron removal units & softeners Ion exchange & Morf India

is a major player. Others include 160+ players like Luminous, Waterdoc, Sumeet

appliances, Millipore, Hi-tech, Moniba, Sintex,etc.

Eureka51%

Jaipan2%

Others18%

Kenstar2%Power-H2O

1%

Alfa2%

HLL14%

Kent RO3%

Usha3%

Ion Exchange

4%

Volume – 740,000 pcs Value – $ 117 Mn.

Eureka54%

Jaipan1%

Others21%

Kenstar2%

Power-H2O2%

Alfa2%

HLL2%

Kent RO6%

Usha4%

Ion Exchange

6%

58

3. Domestic water purifiers: Comparative pricing

HIGH

HIGH LOW

LOW

PRICE PRICE

TECHNOLOGY

TECHNOLOGY

20 Organized players 60 + Unorganized players

RO

UF

3 Key players Kent RO is upcoming playerNo local player

15 Organized players 35 + Unorganized players

HLL – Sole playerRecently launched in Tamilnadu market

UV

Chlorine

Ion Exchange dominating the market4+ Unorganized players

Resin

59

4. Institutional Segment: Sample Frame

The major of the Corporates in areas like Delhi & Mumbai use 20/ 25 liters mineral

water jars. The Small and medium size hotels prefers Point of use water filtration

systems. In Big Hotels (5 Star) Potable water filtration system is the part of complete

water treatment plant. Hospitals mainly use complete water filtration plant – Potable

filtration system is a part of it. Airports uses Point of use water filtration systems –

Major brand are Aquagaurd and Zero B. Most of the educational institutes in C grade

cities directly uses supply water for drinking purpose. Large & Medium size

Industrial units has complete water filtration plant, however small units uses Domestic

range of water filtration systems. Food & Beverage units use complete water

treatment plant – Potable water filtration system is the part of it.

60

Total No of Respondents : 100

5. Technology Usage

UV water filtration systems are having good installed base, but RO systems are

aggressively replacing the UV system market. POE Includes: Water softener,

Activated carbon filters & Point of Entry RO & UV Plants. Resin based water filters

are Preferred in B & C grade cities, due to lower costs.

61

UV (Ultra Violet)35.0%

RO (Reverse Osmosis)

30.0%

POE27.0%

Resin 8.0%

Type of Water Filters Used

6. Purchase Details

77% of the respondents have either received sales call or a visit from the company,

but only 23% have bought Through Dealers or Franchisee, there are chances of

respondent becoming aware of the water filters by these sales calls. Majority of sales

in Corporates & Educational institute segment through sales call. Sales in airport

segment is through tenders – Directly by the company. Institutional users prefers to

purchase directly through the company.

Sales Call/Visit from Company Where do they buy Filters from

62

Dealer21%

Franchises4%

Directly from the Co.

45%

From the sales Person

30%

Yes77%

No23%

7. Installations

Who did the Installations? Current Service

Engagement

Installation in majority of the cases done by company service personals. AMC service

is available after warranty period. In Industrial & hospital segment, users prefers their

own technical team. Corporates, Educational institutes, Airports uses AMC services

through suppliers or Dealers. Average cost of AMC differs on Technology & category

of product used. 4 to 6 service calls are made per year excluding services on

immediate calls.

63

8. Purchase Criteria

When asked about the key features the consumer is looking for while buying the

water filter, the following where the result found, as can be seen quality is the most

important feature an user is looking for while buying the product, followed by brand

image, price & performance respectively.

Points given out of 100

64

9. Expectations

65

7%Brand name

10%Durability

15%Design and compactness of the product

22%Product quality

37%Product performance

Top 5 expectations on PRODUCT

4%Better Warranty periods

4%Facility for credit system

11%Facility for payment to be made in installments

13%Cash discounts

48%Competitive price

Top 5 expectations on COMMERCIAL TERMS

5%Personnel

9%Better after sales service

9%Monthly visit/ call to check on the product

19%Good sales service

32%Faster response

Top 5 expectations on SUPPORT

10%Delivery on schedule

10%Personnel attitude

11%Relationship/ partnership

12%Timeliness

16%Good Service

Top 5 expectations from the SUPPLIER

FINDINGS AND OBSERVATIONS

66

FINDINGS AND OBSERVATION:

The project revolves around the traders of Naraina Trade New Delhi, Faridabad Trade

and Ghaziabad Trade. The survey was conducted over 7-8 Iron & Steel traders

dealing in steel Beams & Columns of each Trade.

A variety of questions were asked ranging from market size, primary and secondary

players, major competitors, where does JSPL H-Flanges Beams and Columns stand in

comparison to ISMB, additional benefits provided by other companies, sizes in

demand, consumption of steel beams and column of size 200 and above etc.

It was found that “Quality” of H-Flanges Beams and Column is comparatively

high and it was adopted by all the traders.

Also at the same time 90% of traders said that for them “Quality means sale”.

60% traders feel that JSPL produces odd sizes as compared to existing ones m the

market.

Customer shows little hesitation in buying sections that aren’t ISMB sections.

There is a common felling in the market that loss of taper has reduced the strength

of the product.

70% sales accounts for products of primary manufacturers like SAIL, JSPL, VSP

etc.

The rest 30% the Beams and Column is sold of secondary players among them

MAHAMAYA, VANDANA and PRAIKASH holds the maximum share.

Due to non-availability of raw material certain manufacturers, primary or

secondary aren’t producing their sections. Hence, at present JSPL is the leader in

sales.

90% of Traders seeked for additional facilities like

Turn over discount (provided by SAIL)

67

Interest free Credit (by SAIL)

Quality discount (by SAIL)

Pen, keychain, calendars etc for sale promotion (ESSAR)

Authorized Dealers.

Post-sales service (if any)

Monthly turnover of Trade is between 3200-3500 tones for total structural and

JSPL has approx. 35% share in the Naraina Trade.

Some companies have their offices at their manufacturing units and also in or

nearby places.

68

CONCLUSION

69

CONCLUSION

For Traders “Quality means SALE”

OEM’S & STRUCTURAL CONSULTANTS &DESIGNERS

The market research and market awareness program revolves around 5-6 top most

builders, promoters, investors of Delhi and NCR like IJNITECH LTD., DLF

IJMVIERSAL LTD., OMAXE CONSTRUCTION LTD. JAI KRISHAN ESTATE

(P) LTD, ANSAL BUILD WELL LTD etc.

It also includes 8-9 valued architects, planners, and designers like VASTUMDHI,

MODERN (INDIA) ARCHITECTS, S. GHOSH AND ASSOCIATES,

DIMIENTIONS ARCHITECTS, and AJAY BATRA ARCHITECTS etc.

A variety of questions were asked like the area they deals in Academic institution,

corporate architecture, factory, industrial projects etc, What all points you consider

while using Beams and Column quality, easy availability, costs time of delivery etc,

You prefer using or suggesting Primary player or Secondary players beams and

column which one and why, have ever used or suggested H-flanges beams and

column -

80% of builders and contractors deals in academic and residential architecture

Almost all the builders prefer RCC structure over Beams and Columns

Everyone knew about Jindal and there was 70% awareness of product hot rolled

parallel flanges beams and column among builders and constructors.

Among Architects and Designers there was sufficient awareness of H-Flanges

beams and column but only 40% knew about JSPL Hot rolled parallel flange

beams and column.

70% of builders felt the loss of taper has reduced the strength.

70

15% of architects felt while 85% had sufficient knowledge about the strength of

internationally approved H-Flanges beams and column.

For builders easily availability and cost effectiveness is the priority for using

beams and column.

For architects quality and easily availability is the prime measure for suggesting

beams and columns.

For Government projects and size 200 and above primary player is taken into use

and among them SAIL & JSPL dominate.

Till the end of the project 6 out of 10 architects recommended H-Flanges beams

and columns.

71

RECOMMENDATIONS

72

RECOMMENDATIONS

Frequency of Trade visit by the concerned people should increase.

Proper steps should be taken to bring about a change in the feeling that loss of

taper has reduced the strength.

In comparison with Naraina & Ghaziabad Trade, there was little awareness in

Faridabad. So company should increase its marketing effort in the city.

Local players have their manufacturing units close to Delhi and can give the

delivery in one or two days from the day order is placed.

Primary and secondary players have their dealers and agents in Delhi and NCR

who are regularly in touch .with the market and provide details of sections in

demand to the company beforehand.

And above all, traders are company customers and customer are seeking for value

addition in terms interest free credit, quality discount, post-sale service etc the

company should include certain steps to develop better customer relation.

73

ANNEXURES

74

ANNEXURES

QUESTIONNAIRE-A

(For Traders)

This questionnaire is designed with the objective of analyzing the role of Traders in

booming the company’s sale.

1. NAME

2. LOCATION

3. Who are the Primary players of Steel Beams & Column and their distributing

agent?

4. Who are the Secondary players of Steel Beams & Column and their

distributing agents?

5. Monthly consumption of size 200 and above in tones?

6. What is the awareness of JSPL H-Flange Beams & Column in market?

a. Good

b. O.K.

c. Poor

If so, any suggestion

........................................................................

..............................

..........................................

7. What are the Merits of JSPL H-Flange Beams & Column over competitors?

a.................................................................................................................................

b................................................................................................................................

c................................................................................................................................

8. What is the De-merits of JSPL H-Flange Beams & Column over

competitors?

a.................................................................................................................................

b................................................................................................................................

9. Who holds the maximum market share and the reason behind it?

a.................................................................................................................................

b................................................................................................................................

75

QUESTIONNAIRE-B

(Architects and Builders)

This questionnaire is designed with an objective to analyze the awareness of JSPL H-

Flanges Beams and Column between Builders, promoters, Planners, Architects and

Interior Designers.

1. NAME

2. LOCATION

3. Deals in

Academic institution

Corporate architecture

Factory

Industrial Projects

4. What are the points you consider while using Beams and Column

Quality

Easy availability

Costs

Time of delivery

5. You prefer using or suggesting Primary player or Secondary player’s beams

and column. Which one and Why.............................................................................

...................................................................................................................................

...................................................................................................................................

6. Have ever used or suggested H-flanges beams and column

Yes

No

76

If yes what is the performance level

Very good

Good

O.K

Poor

7. Response scale after explaining the benefits of Hot Rolled Parallel Flanges

Beams and Column to Builders and Architects

Good

Moderate

Low

77

BIBLIOGRAPHY

78

BIBLIOGRAPHY

BOOKS

Kotler Philip, Marketing Management, New Delhi, Prentice Hall Of India Private

Limited, 2003

Kothari C.R. Research Methodology, New Delhi, Wishwaw Prakashan

Gurgaon Chamber of commerce & Industry Post Box No. 2 Khandsa Road,

Gurgaon., Haryana Tel: 95124-2370303, 2370404 Various magazines, news letter

on iron and steel industry

WEBSIDE ADDRESS

www.indiasteelpower.com

www.google.com

www.jindalsteel.com

www.yahoo.com

79


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