Projectat

Kerala State Coir Corporation, Alappuzha

20th April, 2015 – 20th May, 2015

Job Satisfaction of

Employees in

Kerala State Coir Corporation, Alappuzha

Objective

• To find the job satisfaction of employees in KSCC.• To analyze the company’s working environment.

Limitation• Time constraint• Findings and observations in the project were purely

based on employees answer.• Employees were incorporative

Methodology

• Population : Population is defined as employees of KSCC.

• Sampling Unit : The sampling unit of this study is employees in Kerala State Coir Corporation, Alappuzha.

• Sampling Size : This project the sampling size is 100.

• Data Collection : Data was collected mostly through questionnaires.

Agenda• Introduction• Industry & Company Profile• Data Analysis• Findings & Suggestions• Conclusion

Job Satisfaction

• Attitudes and feelings people have about their work.

• Combination of psychological, physiological and environmental circumstances.

• Collection of feeling and beliefs that people have about their current job.

Guided by human values

Behavior of workers

Indicators of organizational

activities

Spector’s three features of Job Satisfaction

Factors Affecting Job Satisfaction

Working Conditions Opportunity for Advancement

Workload and Stress Level

Respect from Co-Workers

Relationship with Supervisors Financial Rewards

Coir Industry

• Oldest industry in the state• First coir factory was Darragh Smail & Company in 1859 at Alleppey.• Big Corporates also established coir factories in different parts of

Kerala.

• Major Coir factories include:

William Goodacare & Co. Madura Co.

Bombay Co. Volkart Brothers

• Native entrepreneurs include:

• By 1967, 1402 of the 1831 coir units in Kerala were in Alleppey

Alleppey Co. C. George Peter & Sons

Pitchu Iyer & Sons Charankattu Coir Mfg. Co

Koncherry Coir Travancore Mats & Mattings Co.

Kerala State Coir Corporation, Alappuzha

• Fully owned Government company set up in 1969.

• Largest and the most diversified manufacturing plant in the country.

• Achieved an ISO 9002 certification in the year of 2001.

• First company in the public sector to introduce quality circles successfully among the workers and staff

Mission A major part of coir production in Kerala comes from the

small scale producers, based on the villages of Kerala, employing around 4 million women. We are marketing the products of the small scale producers in addition to our own products; thereby the upliftment and promotion of this industry will result in the improved lifestyle of the village women in KSCC.

Products

• Mats Fiber Mats Loop Mats Creel Mats Jute Mats Mesh Mats Carnatic Mats

• Mattings

Coir Mattings Jute Mattings

• Carpets Coir Carpets Jute Carpets

Products mainly exported to

• Japan• USA• Europe• Australia• Middle East Countries

Working Hours

• For Officers – 10:00 AM to 5:30 PM• For Workers – 8:00 AM to 5:30 PM

ORGANISATION STRUCTURE

Board of Directors

Managing Director

Company Secretary

Personnel Manager

Business Manager

Finance Manager

System Analyst

Dye Master

Assistant PersonnelManager

Security Officer

Staff

Peon

Peon

Accountant

Clerk

Peon

Cashier

Purchase Manager

Staff

Peon

Sales Manager

Staff

Peon

Factory Manager

Supervisor

Worker

Store Supervisor

Worker

Workforce

• Board of Directors : 9• Employees include : 200 Staffs : 73 head office factory workers : 41 modern coir factory employees : 86

• Major Competitors

Alleppey Co D.C.Mills

N.C.John & Co. William Goodacare & Co

East West Exports

Data Analysis

Years of Service

Less than 1 year 1-3 years 4-6 years More than 6 years

05

101520253035404550

12

44

2024

Present Salary

Below 15000 15000 - 25000

25000 - 30000

30000 - 40000

Above 400000

5

10

15

20

25

30

35

40 36 36

12 12

4

Satisfying Factors of Employees

Salary Increase

Promotion Motivational Talks

Recognition All of the above

0

5

10

15

20

25

30

35

40

45

2016

1220

40

Welfare Scheme of Employees

Always Sometimes Rarely0

10

20

30

40

50

60

48

20

32

General Working Condition

Strongly Dissatisfied Dissatisfied Neutral Satisfied Strongly satisfied0

10

20

30

40

50

60

70

80

4 412

68

12

Pay & Promotion Potential

Strongly

Dissatisfi

ed

Dissatisfi

ed

Neutral

Satisfi

ed

Strongly

satisfi

ed05

10152025303540

32 36

168 4

Work Relationships

Strongly

Dissati

sfied

Dissati

sfied

Neutral

Satisfi

ed

Strongly

satisfi

ed0

10

20

30

40

50

60

70

4 412

64

16

Opportunity to Utilize Skills and Abilities

Strongly Dissatisfied

Dissatisfied

Neutral

Satisfied

Strongly satisfied

0 10 20 30 40 50 60 70

4

60

20

4

12

Work Activities

Strongly Dissatisfied Dissatisfied Neutral Satisfied Strongly satisfied0

10

20

30

40

50

60

70

4 416

60

16

Opportunity for Career Development

Yes

No

0 10 20 30 40 50 60

44

56

Changes Expecting in KSCC

Change

s in w

orking h

ours

Increase

d Salary

Increase

d Wor

king Envir

onmen

t0

1020304050607080

4

76

20

Family Support

Yes No0

10

20

30

40

50

60

70

80

90 84

16

Authority Handling Grievance

Management Trade Unions Grievance Committee0

10

20

30

40

50

60

70

60

20 20

Grievance

Salary Nature of work Basic Amenties0

10

20

30

40

50

60

48

2428

Promoted

Yes No46

47

48

49

50

51

52

53

48

52

Promoted

Thought of changing job

Yes No0

10

20

30

40

50

60

70

80

90

16

84

Findings &

Suggestions

Findings

• Majority work experience of employees in KSCC comes under 1 – 3 years category.

• While considering the satisfying factors of employees, the majority of the employees chosen ‘all of the above’ category. ‘All of the above’ category includes salary increase, promotion, motivational talks, recognition.

• The majority of the employees replied that company used to provide welfare scheme always.

• Majority of the employees are satisfied with the general working condition.

• Majority of the employees are dissatisfied with the pay and promotional potential in KSCC

• Majority of the employees are satisfied with the work relationships in KSCC

• Majority of the employees are dissatisfied with the opportunity to utilize skills and abilities in KSCC

• Majority employees are satisfied with the work activities of the organisation.

• Majority of the employees are expecting changes in salary increase in KSCC.

• Majority of the grievance are handled by the management

• Highest majority of the grievance are related to salary increase

• More than 50% of the employees are not promoted.

• Majority of the employees chosen that there is no opportunity for career development in KSCC

Suggestions• The management should increase salary of the employees.

• The company should take measures to promote employees, hence they can be more motivated to their work.

• The training and development department should conduct training programmes for different types of employees and hence opportunity for career development problem can be solved.

Conclusion

• KSCC is a fully owned Government Company set up in 1969 for the systematic development of coir industry in the state.

• Job satisfactions refer to the attitude and feelings people have about their work.

• Employees are satisfied in KSCC but they are dissatisfied with salary, promotion and career development opportunities. And company’s working environment is satisfied for all employees.