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JOURNAL FOR
SUCCESS
SUBMITTED BY-
RICHA SINGH BSc(h)med biotech
BSM/09/1075th SEMESTER
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Module -1Group
formation
A group is defined as two or more individuals, interacting andinterdependent, who have come together to achieve particular
objectives.
Although there are many ways of classifying groups but basically
Groups can either be formal or informal.
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1. By formal groups we mean those defined by the organization
structure, with designated work assignments establishing tasks.
The six members making up an airline flight are an example of a
formal group.
2. In contrast Informal groups are alliances that are neither
formally structured nor organizationally determined. These
groups are natural formation in the work environment that
appears in response to the need for social for social contact.
Three employees from different departments who regularly eat
lunch together are an example of an informal group.
It can be further classified into Command, task, interest or
friendship groups.
*Command group is a group composed of the individuals whoreport directly to a given manager.
*Task group is a group formed to complete a job task.
*Interest group is a group working together to attain a specific
objective with which each is concerned.
*Friendship group is a group which shares more than one
common characteristic.
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Why do people join group?
1. By joining a group, individual can reduce the insecurity of
standing alone.
2. Inclusion in a group that is viewed as important by others
provides recognition and status for its members.
3. Groups can provide with feeling of self worth.
4. Groups can fulfil social needs. For many people, these on the
job interactions are their primary source for fulfilling their
needs for affiliation.
5. What cannot be achieved individually often becomes possible
through group action.
6. There are times when it needs more than one person to
accomplish a particular task.
7. Stages of Group Formation:Bruce Tuckman has identified four stages that characterize the
development of groups. Understanding these stages can help
determine what is happening with a group and how to manage
what is occurring. These four group development stages are
known as forming, storming, norming, and performing.
Forming
This is the initial stage when the group comes together and
members begin to develop their relationship with one another
and learn what is expected of them. This is the stage when
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team building begins and trust starts to develop. Group
members will start establishing limits on acceptable behavior
through experimentation. Other members reactions will
determine if a behavior will be repeated. This is also the timewhen the tasks of the group and the members will be decided.
Storming
During this stage of group development, interpersonal conflicts arise
and differences of opinion about the group and its goals will surface.If the group is unable to clearly state its purposes and goals or if it
cannot agree on shared goals, the group may collapse at this point. It
is important to work through the conflict at this time and to establish
clear goals. It is necessary for there to be discussion so everyone feels
heard and can come to an agreement on the direction the group is to
move in.
Norming
Once the group resolves its conflicts, it can now establish patterns of
how to get its work done. Expectations of one another are clearly
articulated and accepted by members of the group. Formal and
informal procedures are established in delegating tasks, responding to
questions, and in the process by which the group functions. Members
of the group come to understand how the group as a whole operates.
Performing
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During this final stage of development, issues related to roles,
expectations, and norms are no longer of major importance. The
group is now focused on its task, working intentionally and
effectively to accomplish its goals. The group will find that it cancelebrate its accomplishments and that members will be learning new
skills and sharing roles.
After a group enters the performing stage, it is unrealistic
to expect it to remain there permanently. When new members join or
some people leave, there will be a new process of forming, storming,
and norming engaged as everyone learns about one another. External
events may lead to conflicts within the group. To remain healthy,groups will go through all of these processes in a continuous loop.
When conflict arises in a group, do not try to silence the
conflict or to run from it. Let the conflict come out into the open so
people can discuss it. If the conflict is kept under the surface,
members will not be able to build trusting relationships and this could
harm the groups effectiveness. If handled properly, the group will
come out of the conflict with a stronger sense of cohesiveness thenbefore.
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ACTIVITY-1We performed the activity of FEAR IN THE HEART in
order to get different solutions of that fear.In this activity
each of the student had written their heart fear in the
paper.then all the papers collected .,and all the students
in a group had given the solutions of those fears.
By this activity we had go through
with so many fears and also found out the best solutions
to get rid off those fears
This activity was the group effort for the single
problem
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MODULE-2Group
Functions
Once a group is formed it starts functioning towards attainment of
goal or set objective. There are certain factors that influence the
group functioning:
I. Internal Factors:
1. Status: is socially defined position or rank given to groups or
group members by others-permeates every society. High status
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members of groups often are given more freedom to deviate
from norms than are other group members.
*High status people tend to be more assertive. They speak out
more often, criticise more, state more commands and interrupts
others more often.
2. Roles: By this term, we mean a set of expected behaviour
patterns attributed to someone occupying a given position in a
social unit.
When individual is confronted by divergent role expectations,
the result is role conflict so role clarity is very important when it
comes to smooth and effecient group functioning.
3. Norms: are acceptable standards of behaviour within a group
that are shared by group members. Norms acts a means ofinfluencing the behaviour of group members with a minimum of
external controls. Norms differ among groups, communities, and
societies, but they all have them.
4. Conformity: is adjusting ones behaviour to align with the
norms of the group.Group pressure leads to conformity which in
turn affects individual s judgement and attitude. As a member of
a group ,one desire acceptance by the group. Because of desire
for acceptance conforming to the group norms occurs.
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5. Size: It affects groups behaviour. There are instances of smaller
group being fast at completing tasks than large ones. But if a
large group is involved in tasks like problem solving it will fare
well better than small group.
6. Cohesiveness: Cohesiveness is the degree to which members
are attracted to each other and are motivated to stay in group.
For example some work groups are cohesive because membershave spent a great deal of time together or groups small size
facilitate high interaction.
II. External Factors that influences group functioning are
Authority, structure (of group or organization), Organizational
resources, organizational policies, etc.
GROUP COHESIVENESS
Groups differ in their cohesiveness that is the degree top which
members are attracted to each other and are motivated to stay in the
group. For instance some work groups are cohesive because the
members have spent a great deal of time together, or groups small
sizes facilitate high interaction, or the group has experienced external
threats that have brought members close together.Cohesiveness is important as it is linked to groups productivity.
Relationship between Group Cohesiveness and productivity can
better be shown as:
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HIGH
High
productivity
Moderate
productivity
LOW
Low
productivity
Moderate to
low
productivity
HIG
H
ACTIVITY-2
In this module we had done the activity in order to understandthe individual perceptions.. The activity name was I AM..ACTIVITY ., under which we had to complete this blank after Iam five times within 2 minutes
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I had written following points aboutmyself-
1. I AM A REALISTIC PERSON.
2. I AM KIND.
3. I AM NOT IN FAVOUR OF INJUSTISE.
4. I AM NOT DIPLOMATIC.
5. IAM A FUN LOVING PERSON.
WITH THE HELP OF THIS ACTIVITY WE UNDERSTOODHOW EVERY PERSON TN THIS WORLD HAVE HIS OR HEROWN INDIVIDUAL THINKING.
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Module - 3
TEAM
Many people used the words team and group interchangeably, but
there are actually a number of differences between a team and a
group in real world applications.
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A number of leadership courses designed for the corporate world
stress the importance of team building, not group building, for
instance. A team's strength depends on the commonality of purpose
and interconnectivity between individual members, whereas a group'sstrength may come from sheer volume or willingness to carry out a
single leader's commands.
It is often much easier to form a group than a team. If you had a room
filled with professional accountants, for example, they could be
grouped according to gender, experience, fields of expertise, age, or
other common factors. Forming a group based on a certain
commonality is not particularly difficult, although the effectivenessof the groups may be variable. A group's interpersonal dynamics can
range from complete compatibility to complete intolerance, which
could make consensus building very difficult for a leader.
A team, on the other hand, can be much more difficult to form.
Members of a team may be selected for their complementary skills,
not a single commonality. A business team may consist of an
accountant, a salesman, a company executive and a secretary, forexample. Each member of the team has a purpose and a function
within that team, so the overall success depends on a functional
interpersonal dynamic. There is usually not as much room for conflict
when working as a team.
The success of a group is often measured by its final results, not
necessarily the process used to arrive at those results. A group may
use equal parts discussion, argumentation andpeer pressure to guide
individual members towards a consensus. A trial jury would be a
good example of a group in action, not a team. The foreperson plays
the leadership role, attempting to turn 11 other opinions into one
unanimous decision. Since the jury members usually don't know one
http://www.wisegeek.com/what-is-team-building.htmhttp://www.wisegeek.com/what-is-an-accountant.htmhttp://www.wisegeek.com/what-is-peer-pressure.htmhttp://www.wisegeek.com/what-is-team-building.htmhttp://www.wisegeek.com/what-is-an-accountant.htmhttp://www.wisegeek.com/what-is-peer-pressure.htm8/3/2019 Journal For
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another personally, there is rarely an effort to build a team dynamic.
The decision process for a verdict is the result of group cooperation.
A team, by comparison, does not rely on "groupthink" to arrive at its
conclusions. An accident investigation team would be a goodexample of a real world team dynamic. Each member of the team is
assigned to evaluate one aspect of the accident. The team's expert on
crash scene reconstruction does not have to consult with the team's
expert on forensic evidence, for example. The members of a team use
their individual abilities to arrive at a cohesive result. There may be a
team member working as a facilitator for the process, but not
necessarily a specific leader.
Difference between Team and Group
The purpose of assembling a team is to accomplish bigger goals than
any that would be possible for the individual working alone. The aim
and purpose of a team is to perform, get results and achieve victory in
the workplace and marketplace. The very best managers are those
who can gather together a group of individuals and mould them into a
team. Here are ten key differentials to help you mould your people
into a pro-active and productive team.
Understandings. In a group, members think they are grouped
together for administrative purposes only. Individuals
sometimes cross purpose with others. In a team, members
recognise their independence and understand both personal and
http://www.wisegeek.com/what-is-groupthink.htmhttp://www.1000ventures.com/business_guide/crosscuttings/team_main.htmlhttp://www.wisegeek.com/what-is-groupthink.htmhttp://www.1000ventures.com/business_guide/crosscuttings/team_main.html8/3/2019 Journal For
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team goals are best accomplished with mutual support. Time is
not wasted struggling over "Turf" or attempting personal gain at
the expense of others.
Ownership. In a group, members tend to focus on themselvesbecause they are not sufficiently involved in planning the unit's
objectives. They approach their job simply as a hired hand.
"Castle Building" is common. In a team, members feel a sense
of ownership for their jobs and unit, because they are committed
to values-based common goals that they helped establish.
Creativity and Contribution. In a group, members are told what
to do rather than being asked what the best approach would be.
Suggestions and creativity are not encouraged. In a team,members contribute to the organisation's success by applying
their unique talents, knowledge and creativity to team
objectives.
Trust. In a group, members distrust the motives of colleagues
because they do not understand the role of other members.
Expressions of opinion or disagreement are considered divisive
or non-supportive. In a team, members work in a climate oftrustand are encouraged to openly express ideas, opinions,
disagreements and feelings. Questions are welcomed.
Common Understandings. In a group, members are so cautious
about what they say, that real understanding is not possible.
Game playing may occur and communication traps be set to
catch the unwary. In a team, members practice open and honest
communication. They make an effort to understand each other's
point of view.
Personal Development. In a group, members receive good
training but are limited in applying it to the job by the manager
or other group members. In a team, members are encouraged to
http://www.1000ventures.com/business_guide/crosscuttings/shared_values.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/creativity_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/relationships_trust.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/communication_questions.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/communication_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/shared_values.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/creativity_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/relationships_trust.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/communication_questions.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/communication_main.html8/3/2019 Journal For
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continually develop skills and apply what they learn on the job.
They perceive they have the support of the team.
Conflict Resolution. In a group, members find themselves in
conflict situations they do not know how to resolve. Theirsupervisor/leader may put off intervention until serious damage
is done, i.e. a crisis situation. In a team, members realise conflict
is a normal aspect of human interaction but they view such
situations as an opportunity for new ideas and creativity. They
work to resolve conflict quickly and constructively
Participative Decision Making. In a group, members may or
may not participate in decisions affecting the team. Conformity
often appears more important than positive results. Win/losesituations are common. In a team, members participate in
decisions affecting the team but understand their leader must
make a final ruling whenever the team cannot decide, or an
emergency exists. Positive win/win results are the goal at all
times.
Clear Leadership. In a group, members tend to work in an
unstructured environment with undetermined standards ofperformance. Leaders do not walk the talk and tend to lead from
behind a desk. In a team, members work in a structured
environment, they know what boundaries exist and who has
final authority. The leader sets agreed high standards of
performance and he/she is respected via active, willing
participation.
o Commitment. In a group, members are uncommitted
towards excellence and personal pride. Performance levels
tend to be mediocre. Staff turnover is high because talented
individuals quickly recognise that
http://www.1000ventures.com/business_guide/crosscuttings/conflict_resolution_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/leadership_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/conflict_resolution_main.htmlhttp://www.1000ventures.com/business_guide/crosscuttings/leadership_main.html8/3/2019 Journal For
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(a) personal expectations are not being fulfilled
(b) they are not learning and growing from others and
(c) they are not working with the best people.
In a team, only those committed to excellence are hired.Prospective team members are queuing at the door to be
recruited on the basis of their high levels of hard and soft
skill sets. Everyone works together in a harmonious
environment
Team Building
Steps in team building:
According to Katzenbanch and smith real teamwork can be
accomplished by following steps:
1. Selection of members on the basis of skills: Members should be
selected on the basis of their potentials to improve existing skills and
learn new ones. Three types of skills are usually required:
Technical skills
Problem solving and decision making
Interpersonal skills
The individual members of the team may poses these skills in varying
degrees but it should be ensured that these skills are complimentaryi.e. they should support the efforts of others in the group.
2. Setting challenging goals: The team must be assigned to
accomplish goals which are above the goals of individual members.
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3. Developing rules of conduct: Rules are important for effective
results like:
Punctuality and regularity
Confidentiality
Speaking on the basis of facts
Constructive confrontation
4. Allocating right roles to right people: the principle of right man
for the right job should be followed by the team. By matching theindividual preferences with the team role demands, managers can
increase the likelihood that team members will work well together.
5. Establish accountability: Individuals have to be accountable at
both team andindividual level. It has to be very clear as to what is the
person individually responsible for or else some members may try to
take advantage of the group efforts as their individual efforts would
not be identified.
6. Developing trust: mutuality, openness to each other and loyalty
should exist for the team to work effectively.
7. Recognition and Reward system: Positive reinforcement can
improve team efforts and commitment. Suitable rewards must be
decided for the members as it can be a big motivating factor to them
for giving in their best.
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ACTIVITY-3This activity was based on trust. The name of the activitywas BLIND FOLD activity.. In this activity one person wassuppose to close his eyes with blind fold and reached to thecertain point with help of his friend clues.
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With the help of this activity we understood that interpersonalrelationship is based on good understanding andcommunication between two persons.
Module-4
LEADERSHIP
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Good leaders are made not born. If you have the desire andwillpower, you can become an effective leader. Good leaders develop
through a never ending process of self-study, education, training, and
experience.
Leadership is a process by which a person influences others to
accomplish an objective and directs the organization in a way that
makes it more cohesive and coherent. Leaders carry out this process
by applying their leadership attributes, such asbeliefs, values, ethics,
character, knowledge, and skills.
Four of the most basic leadership styles are:
--Autocratic
--Bureaucratic
--Laissez-faire
--Democratic
http://www.nwlink.com/~donclark/performance/beliefs.htmlhttp://www.nwlink.com/~donclark/performance/values.htmlhttp://www.nwlink.com/~donclark/leader/leadchr.htmlhttp://www.nwlink.com/~donclark/knowledge/knowledge.htmlhttp://www.nwlink.com/~donclark/performance/skills.htmlhttp://www.nwlink.com/~donclark/performance/beliefs.htmlhttp://www.nwlink.com/~donclark/performance/values.htmlhttp://www.nwlink.com/~donclark/leader/leadchr.htmlhttp://www.nwlink.com/~donclark/knowledge/knowledge.htmlhttp://www.nwlink.com/~donclark/performance/skills.html8/3/2019 Journal For
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Authoritarian (autocratic)
This style is used when leaders tell their employees what they want
done and how they want it accomplished, without getting the
advice of their followers.
Participative (democratic)
This style involves the leader including one or more employees inthe decision making process (determining what to do and how to
do it). However, the leader maintains the final decision making
authority.
3. Laissez-Faire or Free Reign
This French phrase means "leave it be," and it's used to describe
leaders who leave their team members to work on their own. It can beeffective if the leader monitors what's being achieved and
communicates this back to the team regularly. Most often, laissez-
faire leadership is effective when individual team members are very
experienced and skilled self-starters. Unfortunately, this type of
leadership can also occur when managers don't apply sufficient
control.style adopted should be that which most effectively achieves
the objectives of the group while balancing the interests of its
individual members
4. Bureaucratic
Bureaucratic leadership is where the manager manages by the book
Everything must be done according to procedure or policy.
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The characteristics of the bureaucratic style include: Leaders impose
strict and systematic discipline on the followers and demand
business-like conduct in the workplace and that followers are
promoted based on their ability to conform to the rules of the office.
ACTIVITY-4
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THE NAME OF THE Activity is ORBIT ACTIVITY.. In this
activity we had drawn 6 orbit., in the inner most orbit we had written
our name.. In the other orbits we put our relatives or friends those are
highly close to our heart in decreasing order.
In this way with the complete shells we can differentiate the
value of individual person or relation in our life
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