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Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia...

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SUCCESSFUL CCE HOTEL AND CONFERENCE CONTRACTING Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk
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Page 1: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

SUCCESSFUL CCE HOTEL AND CONFERENCE CONTRACTINGJulie TateDirector, Contract Administration

Patty ElliottAssistant Contract Administrator

Alicia CrawfordContracts Law Clerk

Page 2: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

AGENDA Negotiating Tips – Conferences in a bad

economy Request for Proposal (RFP)/Spreadsheet results Deal Breakers Contract Checklist Contract Processing Flow Down Clauses A Clause by Any Other Name House Bill 1804 Sales Tax Exemption Special Hotel Offers and Negotiated Contracts Things to consider in a poor economy

Page 3: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

All the information provided in today’s session can be rapidly accessed on the PCS webpage:http://pcs.outreach.ou.edu/admin/Contracts/HotelConferenceContractTemplates.htm

If you need information such as tax ID number, DUNS number, SIC code, etc., see the Office of Research Administration website: http://research.ou.edu/about/datainfo.html

Page 4: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

SUCCESSFUL CONTRACTING

Start early! Use a conference planning

template to organize needs You can’t get it if you don’t ask

for it DO NOT commit to the Hotel

until the contract is negotiated and signed. (Don’t sabotage the negotiations.)

Page 5: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

NEGOTIATING TIPS IN A BAD ECONOMY

Everything is negotiable. If they make a promise, get it in

writing. Be flexible on dates and save a lot

of money! You may be able to go to cities that

traditionally are too expensive. (such as NYC)

Page 6: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

REQUEST FOR PROPOSALS The RFP is one of your first

negotiating tools. Learn upfront whether they will

accept your terms. Let them know they are competing

for your business. Use your history to show them the

value of your business.

Page 7: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

GETTING STARTED

RFP (if conference sized event) Always start with OU’s contract

Conference Agreement Hotel Agreement Meeting Room Agreement Sleeping Room Agreement

Contract check list If hotel won’t use OU’s contract, give

them the list of requirements/deal breakers BEFORE they prepare the contract

Page 8: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

SPREADSHEET OF PROPOSAL RESULTS

Valuable to look at full proposal marketing, pictures…

Use spreadsheet for comparison of offers

Page 9: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT REVIEW

Department reviews contract language, party names, dates, dollars, room block and F&B commitment, before sending to Contract Administration.

Page 10: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

“KNOW YOUR DEAL BREAKERS”

DatesMeeting SpaceCostsAmenities Clauses

Page 11: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

1. DEPOSITS OR ADVANCE PAYMENTS - The state cannot pay for services not yet rendered. Also, by law, we have 45 days from receipt of invoice to pay.

SOLUTION – Do not agree to deposits or prepayments, get them to accept a purchase order and bill us after the conference. Also, change payment dates from 30 days to 45 days in contracts.

Page 12: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS 2. FISCAL YEAR CROSSOVER - If an agreement crosses our FY, we must

be able to terminate upon reasonable notice and without penalty or cancellation fees if sufficient funds are not appropriated.

SOLUTION – Add our non-appropriations out-clause:

“Agencies of the state generally are prohibited by the Oklahoma Constitution from obligating revenues of a succeeding fiscal year. Accordingly, in the event the Board of Regents of the University of Oklahoma or the funding agency, in its sole discretion, does not allocate sufficient funds to properly fulfill OU’s obligations under this Agreement, either in whole or in material part, for any succeeding fiscal year of the agency, then upon OU giving the other parties hereto thirty (30) days prior written notice, OU may terminate this Agreement for non-appropriation of funds without liability and its responsibility to perform hereunder shall cease and it shall not be obligated to pay any penalties, damages, cancellation fees, options fees or attrition fees.”

Page 13: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

3. HOUSE BILL 1804 The injunction has been lifted.

The federal government has passed a similar measure but it only applies if the clause is included in the grant, cooperative agreement, or contract with the federal government.

Page 14: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

3. HOUSE BILL 1804

- The certification clause is in the contracts and the certification form must be signed/notarized and returned with the contract. - This is required if in the State of Oklahoma or if under a federal contract with their e-verify clause.

Page 15: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

4. PENALTIES OR CANCELLATION FEES – As a state agency we are prohibited from paying for products or services that we did not receive, so we cannot pay penalties or cancellation fees.

SOLUTION – 1st choice – Negotiate that we will not be liable for

any cancellation fees. 2nd choice - If it is a deal breaker, then we can

negotiate option fees if they will agree to a rebooking clause.

Page 16: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

5. DAMAGE LIABILITY CLAUSES – We can’t agree to clauses that state that we will pay for any damages caused by our guests or attendees.

SOLUTION – Delete their language and insert: “ University agrees to be responsible for its own

negligent acts and omissions and those of its employees and agents as provided by the Oklahoma Governmental Tort Claims Act, 51 O.S. 1991, sec 151, et seq., as amended.”

Page 17: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

6. WAIVING THE RIGHTS OF THE STATE – By law, we can’t agree to binding arbitration or waive our right to trial by jury.

SOLUTION – Strike the language completely

Page 18: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS7. LIMITATION OF LIABILITY – We are prohibited from agreeing to limitation of liability.

SOLUTION – Strike the language completely or insert:“On April 14, 2006, the Attorney General of Oklahoma issued Attorney General Opinion No. 06-11 that, among other things, opined that under the Oklahoma State Constitution contractual limitation of liability provisions contained in agreements with State agencies are void and unenforceable unless the amount of liability the State assumes is certain and budgeted for. While the Parties to this agreement acknowledge the Attorney General’s Opinion, the Parties further recognize that [insert party name] disagrees with the Attorney General’s Opinion and contends that contractual limitation of liability provisions such as the on contained in this agreement are enforceable and do not violate the State Constitution. As a result in the event that Parties to this agreement have a dispute in which the enforceability of a contractual limitation of liability clause is relevant, then Parties agree that either Party may initiate suit in the State District Court for Oklahoma County seeking a declaratory judgment or any other relief available in law or equity regarding, among other things, the enforceability of a contractual limit of liability. Further, the Parties shall have the right to appeal any ruling from the District Court to the extent permitted under applicable law.”

Page 19: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

8. PURCHASING INSURANCE TO COVER THE OTHER PARTY – We are a self-insured state entity, we cannot purchase additional insurance to cover outside parties and we can’t include another party as an additional insured.

SOLUTION – Delete the language that requires us to

purchase insurance in their name. Insert our language: “The Hotel and University shall each carry Comprehensive

General Liability insurance coverage, or be self-insured, for property damage and bodily injury to be in effect during the Event specified in this agreement in amounts sufficient to cover potential losses. Either party may require the other to provide proof of insurance or self-insurance.”

Page 20: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS

9. OUTSIDE JURISDICTION – Oklahoma agencies are prohibited from agreeing to another state’s jurisdiction, or another state’s governing law, or language stating that the place of performance of the contract is outside of Oklahoma... This is prohibited by law.

SOLUTION - The agreement must state that the contract is governed by Oklahoma law, or it must be silent on the issue and it can’t say the place of performance is another state.

Page 21: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

TOP TEN DEAL BREAKERS10. INDEMNIFICATION – As a state agency we are prohibited

from agreeing to indemnify or hold harmless.

SOLUTION –1st Choice- delete indemnification or hold harmless language and add:“ University agrees to be responsible for its own negligent acts and omissions and those of its employees and agents as provided by the Oklahoma Governmental Tort Claims Act, 51 O.S. 1991, sec 151, et seq., as amended.”)

2nd Choice - Add to the start of the indemnification clause the following language: "To the extent allowed by Oklahoma law..."

Page 22: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

Contract Checklist

Give to the hotel if they will not accept our contract.

Page 23: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT PROCESSING

Responsibilities:

The department has

primary responsibility

for the contract.

Page 24: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

The department is responsible for: Giving the hotel the OU template contract, or if they won’t use our contract, giving them the checklist BEFORE the hotel prepares a contract

Reading the contract and verifying that the language is OU compliant

Verifying that all necessary attachments are there

Verifying all dates, dollars, room night numbers and meeting space.

Page 25: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT PROCESSING

Contract Attachments:• If the contract references Terms and Conditions, or Policies

and Procedures those documents must be attached.

• If it is a third party who will perform at the hotel or convention center, i.e.. AV, or exhibitor company, you must include the original hotel contract along with their contract.

• If it is a contract addendum or amendment you must also include a copy of the original contract

Page 26: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT PROCESSING

There could be flow-down clauses from the prime contract that must go into the hotel agreement. (Department must let us know.)

There could be flow-down clauses from the hotel contract to exhibitors or drayage companies. (Department must let us know.)

Page 27: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT PROCESSING

Hard Copy Contracts: Verify that all necessary exhibits are attached to the contract

If hard copy, deliver your contract to the Contracts law clerk, 4th floor Cross C

Page 28: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CONTRACT PROCESSING

Electronic Contracts:Email: Contracts Law Clerk [email protected]

Note: When contract is returned to you, all changes will be obvious due to the Word tracking feature.

Page 29: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

Signature Authority:Dr. Biscoe – $50,000 or lessCal Hobson – $50,000 or lessDr. Little - $125,000 or lessDr. Pappas must sign for amounts

over those listed above *Dollar amounts determined by

highest cancellation option fee amount.

CONTRACT PROCESSING

Page 30: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

Only pay costs authorized in contract or signed for by master account authorized signer (Scrutinize bills closely)

CONTRACT LANGUAGE

Page 31: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

DOCUMENTATION

In-State Insurance Certification

Out of State Insurance Certification

Credit Application Letter

Call contracts law clerk if you need a certificate of insurance.

Page 32: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

SALES TAX EXEMPTION

Exempt Exempt (limited)

Non-Exempt Tax Free States

Page 34: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

BAD ECONOMY – ATTRITION ISSUES- Travel budgets are being cut.- Conference Attendance is down, you probablyneed to reduce your room block commitmentfrom prior years (suggest 20% to 30%).

- FY2009 and FY2010, state & corporate travel down slightly. FY 2011 is projected to be worse (at least for government).

- You can pick up additional rooms if needed.

Page 35: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

BAD ECONOMY

- State funding is gone or greatly reduced.

- Consider a rebate, i.e. $10.00 per room credited to the master account to help defray costs of the conference.

Page 36: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

CURRENT HOTEL ATTRITIONIf you have an attrition issue contact Patty or Julie as soon as possible so that we can work to renegotiate, reduce, or rebook it.

Page 37: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

NEW YORK CITY

Tough economic times = chance at high dollar locations.

NYC Co – New York City Convention &

Visitors BureauLisa Lopez 1 707 545-6203

telephone 1 707 799-4880 cell

[email protected]

Page 38: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

NATIONAL SALES REPSMulti-year or Multi-event Contracts with National Sales Representatives

Sheraton – Ed Vigliano [email protected]

Hilton – Jennifer Emerson [email protected]

Hyatt – Anthony Guida 202-789-5443 [email protected]

Marriott/Renaissance-Betsy Troup 214-553-1931

[email protected]

Page 39: Julie Tate Director, Contract Administration Patty Elliott Assistant Contract Administrator Alicia Crawford Contracts Law Clerk.

PREFERRED FACILITIES

The Forum

NCED Norman

Embassy Suites Norman


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