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JULY 2009
Combating
Counterfeits
Printed at :
Lakshmi Mudranalaya
# 117/2, 5th Main, Chamarajpet,
Bangalore - 560 018. INDIA
Ph : +91 80 26613123, 26618752
While every effort is made to ensure authenticity in the preparation of this publication, the publisher and editors can not be held responsible for its contents. The views of contributors to the magazine are not necessarily those of the publishers.
All trademark names cited in the magazines are property of their respective owners. Product brand names mentioned are intended to show compatibility only.
Press releases, company profiles, articles and opinions are all welcome.
Wendy McRae
Managing Editor
Publisher :
# 63, 1st Floor, 5th Cross, Malleswaram,
Bangalore - 560 003.
Ph: +91-80-23312014
E-mail: [email protected]
Veerendra Chopra
Issue 24, July 2009
July 2009
2
Contents
Deepak Jalihal
General Manager
Vijay Jamadar
Design & Concept
Owned and Published by M.J. Prasanth Kumar from 733, 1st Floor, 6th Cross, Kempegowda Layout, BSK 3rd Phase, 3rd Stage, Bangalore - 560 085 and printed by Mr. Ashok Kumar B.R. at Luxmi Mudrana laya , 117 /2 , 5 th Ma in , Chamarajpet, Bangalore - 560 018. INDIA. Ph: +91 80 2661 3123.
Divya
MIS & Admin
39 Association ContactsAdvertiser Index &
37 Classified Advertising
35 Technical
35 Keeping your printer in good shape….
32. OEM News
32. Canon captures 30% share in Eastern Market
30. Cover Story
30. Combating Counterfeits
27. Company Profile
27. R&S Inc.
6. Industry News
6.
Cp1215, Densigraphix Joins the Business Technology Association.
7 Densigraphix Appoints Robert Cotran to VP Operations, Faroudja Toner has
released a new drum for the Okidata C 9600/9800, it was announced, Faroudja
Introduces Bulk Toner for the HP 3000/5500.
8 New Katun Performance Toners Now Available for use in Kyocera Mita FS
2000/3900/4000-series Printers, Future Graphics Imaging Corporation
Nominated for Recharger Magazine’s Reader’s Choice Awards, Future Graphics
Imaging Corporation releases Summer Catalog for 2009.
10 New Katun Business Color Toners Now Available For Use In Canon Ir
C2880/c3380-series Digital Copier / Printers, UniNet Absolute Black Toner
Products For Okidata B2500/2540 MFP, UniNet Absolute Black Toner Products
For Konica Minolta Bizhub 40p/40px.
11. UniNet Absolute Color Toner Products For Lexmark X560n MFP, UniNet
Absolute Black Toner Products For Xerox Phaser 3300 MFP, Abbee Fill Cartridge
Refill Station in Sambalpur.
14. Gloima Imaging Components launches new products for printer refilling
industry to take on recession.
15. ACM Technologies Releases HP Cartridges, ILG Names Lili Miura as Director
of Marketing.
17. Eco Service's Work Extend Into Charitable Areas, FMAudit, Kyocera Mita
America Announce Alliance, Jane Yoo Joins The Green Project Team.
18. ILG Releases Compatibles for HP CP3525/CM3535 , InkCycle Nominated for
Prestigious Industry Awards, ITP Acquires Office Green’s Empty Cartridge
Business.
19. Jet Rise Names New Product Marketing Department Leader, Laser Image
Plus Releases Compatible Cartridge for HP P1505, M1120, M1522 Printers, Laser
Image Plus Releases Cartridges for HP P2035, P2055, Lion Technology Group
Achieves Excellent Rating.
22. Metrofuser Releases Remanufactured LaserJet 5200 Fuser, Strategy
Development, BTA Launch Business Workshop, NA Trading and Technology
launches D0099510/A2309510 Universal Drum.
23. Oasis Produces Technical Bulletin for HP P4515 Printer, OCP Receives ISO
9001:2008 Certificate, Printer Essentials Releases HP 80, 81, 83 Wide Format
Inkjets, Target Imaging Releases Compatible Inkjets for Canon CLI-221, PGI-
220.
26. Printer-Imaging Starts International Operations, Printer-Imaging Releases
Toner Tester Machine, Primedia Products offers the RDM EasyCheck MICR
tester, R&R Services Releases Replacement Filters for Lexmark, Dell Models.
Densigraphix Offers a Complete Aftermarket Solution for HP Color LaserJet
July 2009
4
thWith counterfeit cartridges being recovered in Bangalore on June 11 and
thMumbai on 27 May, HP seems to have gone into an overdrive against
counterfeiting.
This is definitely good for the remanufacturing industry with the logic being that
if customer is getting buying an Original and is not sure of what he is getting, he
is better off buying a Remanufactured cartridge, where at least he is sure of what
he is buying.
The Counterfeit hurts every one:
lManufacturers lose revenue and more importantly the name.
lResellers lose stock (money) and get entangled in legal hassles
lRemanufacturers have to fight seemingly lower OEM prices and
sometimes fall under suspicions.
lGovernments lose taxes which are not paid.
lMost of All customers lose because they do not get what they pay for
So I think the remanufacturing industry should definitely join the OEM's in
their fight against counterfeits.
Sincerely
Deepak M Jalihal
General Manager
From the GM's Desk
July 2009
6
Industry News
Densigraphix Offers a Complete Aftermarket Solution
for HP Color LaserJet CP1215
Montreal, Quebec (Canada)- Densigraphix, announced the release of
PearlTONE compatible color refill toners for remanufacturers of HP
Color LaserJet CP1215 laser printer cartridges.
Dana J. Valley, Vice-President of Sales commented: “We now offer the
complete solution for laser remanufacturers for this machine since we
also carry the reset chips, drum as well as the premium seal for the toner
cartridge. The drum is the same for all Color LaserJet models including
the CP1515, CM1312, CP1215, CP1312, and CP1518 models. The
compatible laser refill toner, chips drums, and the premium seal for use
in HP LaserJet CP1215 are in stock and ready to ship.”
HP Color LaserJet CP1215 laser printer/MFP is recommended for small
to medium businesses and home users, replacing the LaserJet 1600 with
faster print speed and a smaller footprint. The CP1215 was introduced in
mid 2008 (in the CM version) and is still in production. The CM version
includes Print/Scan/Copier; no other options are available and hook-up
is through USB so plug & play is simple.
Mitch Schwartz, Director R&D and Quality Assurance states, “Like all
Densigraphix products, each compatible toner is meticulously analyzed
and tested, which ensures that every Densigraphix product meets or
exceeds the OEM equivalent density, yield and consistency from batch to
batch.”
Contact: Densigraphix
Sales Leads:
Tel: 1-877-77-DENSI
E-mail: [email protected]
Web: www.densi.com
Densigraphix Joins the Business Technology Association
Buffalo, NY (USA)- Densigraphix, a privately-held distribution
company serving the copier dealer and the laser cartridge
remanufacturer markets, today announced that the company has joined
the Business Technology Association.
Dana J. Valley, VP Sales says, “We are proud to support the BTA not only
for the valuable services and training it provides to its members, but also
for its commitment to the office technology industry throughout its
history.”
“The Business Technology Association is particularly pleased to welcome
Densigraphix as our latest Vendor Associate member,” said BTA
Executive Director Brent Hoskins. “Certainly, we are well aware that
Densigraphix is a recognized leader in the remanufactured cartridge and
replacement parts market. Having the company as a member further
distinguishes the growing group of vendors that have demonstrated their
commitment to the office technology dealer channel through
membership in BTA. We look forward to working with Densigraphix in
the months and years ahead in our mutual desire to effectively serve the
dealer community.”
About Densigraphix
Founded in 1979, Densigraphix is a privately-held distribution company
serving the copier dealer and the laser cartridge remanufacturer markets.
The Company has five international facilities in Canada and the United
States and conducts business in over 35 countries. Its 30-year success is
driven by its mission to deliver customer satisfaction and a total
commitment to offering high quality products at competitive prices.
With a large inventory of replacement parts and supplies for the
remanufacturing, service and supply sectors, Densigraphix is truly
"Dedicated to Your Image."
About Business Technology Association
The BTA serves office technology dealerships, manufacturers,
distributors and service companies. Its members manufacture and/or
sell and service hardware, software and supplies that help businesses be
more efficient and save money. Through education, information and
guidance, BTA members are the premier source of the technology used
by businesses throughout the United States every day. Www.bta.org
Contact: Densigraphix
Sales Leads:
Tel: 1-877-773-3674
E-mail: [email protected]
Web: www.densi.com
The Deadline for receiving
Advertisements &
Press releases
is 20th of preceding month.
July 2009
7
Industry News
Densigraphix Appoints Robert Cotran to VP Operations
Montreal, QC (canada)- Densigraphix announced the appointment of
Mr. Robert Cotran to Vice-President of Operations.
After working for Densigraphix on
and off since 1986, Robert's
responsibility has grown from simply
installing a few computers around
the office and running network cable
to managing a multi-site modern-day
cross-platform network which
integrates both off-the-shelf and
home-bred technologies. Robert, a
Computer Engineer, was promoted
to Vice President Technology in
January 2008. Over the past year,
Robert's focus and drive to constantly
improve on the information systems gave him a very detailed view of all of
Densigraphix's departments and significantly improved the Company's
business methods and procedures at all levels by the integration of
technology and technological processes.
“It gives me great pleasure to announce Robert's promotion. Due to his
long-standing experience with all of Densigraphix's processes, and his
ability to integrate technology wherever needed, he will now oversee the
warehouse and production operations of Densigraphix as well as the IT
department,” states Daimin Bodnar, Executive Vice-President. “These
changes are being made to streamline our operation and to ensure that
the right people are in the right places in order to maximize our human
resources. In focusing on information technology, we make certain that
our structural changes are future worthy and that we are able to tackle the
challenges that lie ahead.”
“Ensuring success through an increased focus on technology has always
been my mission. Applying this vision to operations and logistics will
allow us to optimize our production facilities and increase our
warehousing efficiencies. With technology, the sky's the limit!” says
Cotran.
About Densigraphix
Founded in 1979, Densigraphix is a privately-held distribution company
serving the copier dealer and the laser cartridge remanufacturer markets.
The Company has five international facilities in Canada and the United
States and conducts business in over 35 countries. Its 30-year success is
driven by its mission to deliver customer satisfaction and a total
commitment to offering high quality products at competitive prices.
With a large inventory of replacement parts and supplies for the
remanufacturing, service and supply sectors, Densigraphix is truly
"Dedicated to Your Image.”
Contact: Densigraphix
Sales Leads:
Tel: 1-877-77-DENSI
E-mail: [email protected]
Web: www.densi.com
Faroudja Toner has released a new drum for the Okidata
C 9600/9800, it was announced.
“The OEM drum
unit retails at more
than $200 and so our
drum presents a good
o p p o r t u n i t y fo r
rechargers” said Tim
Farrell, director of
marketing. Offered
w i t h g e a r s , t h e
Faroudja Okidata 9600/9800 drum can be purchased individually or in
large quantities. The drum unit has a drum fuse, which Faroudja also
supplies. “We are trying to have as many Okidata products as possible, as
they've become really popular” explained Farrell. Faroudja Toner also
offers drums for many other color cartridges including the HP, Minolta
QMS and Xerox Phaser.
Contact: Faroudja Toner
Tel:650-593-3862,
Fax:650-593-3817, or
Web: www.faroudjatoner.com.
Faroudja Introduces Bulk Toner for the HP 3000/5500
Faroudja Toner now
carr ies toner in 10
kilogram bags that works
for both the HP 3000
s e r i e s ( H P
3000/3600/3800) as well
as the HP 5500. “This
new toner is very versatile,
as it can be used in the HP
3 6 0 0 a n d 5 5 0 0
simultaneously” explained
President Phil Faroudja.
“ This wi l l save our
customers from having to
get two different toners for
t h o s e e n g i n e s . ”
Smartchips, on all cartridges of the four printers, are also available. “The
bulk bags offer a good deal on prices” added Faroudja. “With the bags,
it's about 40 percent cheaper than bottles.”
Faroudja Toner, in San Carlos, California, additionally stocks color
toner for Xerox, Tektronix, and Minolta QMS and supplies a wide range
of parts and recharging tools.
Contact Faroudja Toner
Tel: 650-593-3862,
Fax: 650-593-3817, or
Web: www.faroudjatoner.com.
July 2009
8
Industry News
N e w K a t u n P e r f o r m a n c e To n e r s N o w A v a i l a b l e
for use in Kyocera Mita FS 2000/3900/4000-series Printers
Katun expands industry-leading line with introduction of
three new toner cartridges for use in this Kyocera Mita printer series.
Minneapolis -- Katun Corporation, the world's leading alternative
supplier to the office equipment industry, is proud to introduce three
Katun Performance toners for use in Kyocera Mita FS 2000/3900/4000-
series printers. Katun customers now have high-quality alternatives to
high-cost OEM supplies for these three popular mid-to-high volume
Kyocera Mita printers. With this greatly expanded product offering,
dealers and distributors can now enjoy triple the revenue and profit
opportunities.
Some manufacturers validate their
product's quality by testing it in
“normal” environments for
temperature and humidity and for
standard page coverage. Katun
understands that few end-users
consistently operate in “normal”
and “standard” conditions, which are why Katun takes the extra steps to
validate performance in higher temperature / humidity and lower
temperature / humidity environments as well. Plus, Katun stresses the
machine's system by utilizing high page coverage prints (greater than
20%) during the testing process. Because Katun validates performance in
normal and extreme conditions, customers can be confident that these
Katun Performance toners will meet their needs regardless of their local
environment and usage conditions.
“In today's economic environment, most every business, whether large or
small is looking for cost savings and ways to stay ahead of their
competition,” says Joseph C. Wagner, Katun's vice president of
marketing. “These three new Katun Performance toners offer you just
that - significant savings versus OEM supplies, with no compromises on
quality.”
As with all Katun products, this Katun Performance toner for use in
Kyocera Mita FS 2000/3900/4000-series printers may be ordered via the
Katun Online Catalogue Katun's one-stop Internet resource that allows
registered customers to locate and order thousands of Katun products
while accessing real-time information about their orders and accounts.
Customers can access the Katun Online Catalogue at www.katun.com.
About Katun Corporation
Headquartered in Minneapolis, Katun Corporation is the world's
leading supplier of OEM-alternative imaging supplies, photoreceptors,
fuser rollers, parts and other select products and services for the office
equipment industry. With 30 years of industry expertise, the privately-
held Katun now serves more than 18,000 customers in more than 150
countries.
Contact: Katun
Web: www.katun.com
Future Graphics Imaging Corporation Nominated for Recharger Magazine’s Reader’s Choice Awards
Los Angeles, CA- Future Graphics Imaging Corporation (FGIC) is pleased to announce that readers of Recharger magazine have nominated FGIC for three Reader’s Choice Awards.
The nominations include Best Website, Best Customer Service and Industry Leader: Supplies.
Said Lionel Brown, COO, Future Graphics Imaging Corporation, “We are honored to be recognized by remanufacturers for three critical areas of our business in which we take the most pride: quality, service and our free customer support services, all integral to our Comprehensive Systems Solutions (CSS).”
Over the past seven years Future Graphics has been nominated for more than twenty RCAs. It has also been recognized for outstanding contributions to the remanufacturing industry, with President Robert Goldstein, COO, Lionel Brown and senior VP, Luke Goldberg, all receiving special achievement awards.
You can see all of the industry-leading solutions FGIC offers by visiting our booth at the Recharger Magazine World Expo at Mandalay Bay from August, 19-21.
Contact: Future Graphics Imaging Corporation
E-mail: [email protected]
Web: www.fgimaging.com
Future Graphics Imaging Corporation releases Summer Catalog for 2009
Los Angeles, CA- Future Graphics Imaging Corporation is pleased to announce the release of the summer version of its 2009 product catalog.
The 2009 summer catalog contains updated listings of industry-leading FGIC products, including MK Imaging OPCs and toner, chemical color toners,
blades, chips, fixtures and Comprehensive System Solutions™ (CSS) for the CP2025, P2055 and CM3525 which were released in April of this year.
The FGIC catalog serves as an invaluable reference guide for remanufacturers. It is an essential component of FGIC's innovative Comprehensive Systems Solutions (CSS™) approach to the aftermarket imaging industry, and contains the information that remanufacturers value most: illustrated Solid Works diagrams that break down the most popular engines, cross-reference guide, engine history and a critical component analysis, which details the estimated life cycle of each critical cartridge component.
The catalog is available now for download on FGIC’s award winning website, fgimaging.com, or you may call your sales rep to receive it on CD.
Contact: Future Graphics Imaging Corporation
E-mail: [email protected]
Web: www.fgimaging.com
ITONE, INCUSA WEST COAST2056 Calle Bogota, Rowland Heights, CA [email protected]
DISTRIBUTORS IN INDIAUnits 311/312, Jogani Industrial Estate,Tulsi Pipe Road, Dadar (W), Mumbai-28Ph : +91-22-24229166E-mail : [email protected]
CANON COPIER TONERSFOR IR 400 SERIES
CANON COPIER TONERSFOR IR 5000 SERIES
CANON COPIER TONERSFOR IR 8500 SERIES
RICOH COPIER TONERSFOR AF 1045 SERIES
KYOCERA MITA COPIER TONERSFOR KM 1620 SERIES
Itone C
opie
r Toners Huge savings
for your company
www.itone-inc.com
Mumbai Office:Ph: 022-24229166
R
R
R
R
R
Chennai Office: Ph: 044-32021117
R
TM2009 Itone Inc. All rights reserved. ITONE is registered trademark of Itone. Inc.All other brand or product names are registered trademarks of their respective companies.
CR R
TM
Now in India
July 2009
10
Industry News
New Katun Business Color Toners Now Available
F o r U s e I n C a n o n I r C 2 8 8 0 / c 3 3 8 0 - s e r i e s
Digital Copier / Printers
The introduction of these Katun color toners expands a large and
growing selection of Katun imaging supplies for use in Canon
applications.
Minneapolis- Katun Corporation, the world's leading alternative
supplier to the office equipment industry, is proud to introduce Katun
Business Color toner for use in Canon iR C2880/C3380-series digital
copier/printers. Building off the success of Katun Business Color toners
for use in Canon iR C3200-series machines, the introduction of these
Katun color toners expands a large and growing selection of Katun
imaging supplies for use in Canon applications. This toner set, which
provides OEM-equivalent yields, copy/print quality, fusing performance
and full compatibility, is ideal for business color environments, and
provides the true cost savings that dealers need without the risk of poor
performance or end-user dissatisfaction.
“Color reproduction in business color applications varies, even from
machine to machine within an OEM family using all OEM supplies,”
says Bob Moore, vice president of product development. “Consistent
with the reality of this environment, this Katun color toner set was
developed to meet business color end-user expectations, where precise
color matching is not a prerequisite. These Katun toners like all Katun
Business Color products provide excellent color reproduction,
consistent with business color requirements.”
Not only do these Katun color toners provide significant up-front
savings, their strong yields, consistent performance and reliability ensure
that customers' true cost savings remain high with every toner purchase.
True costs the toner purchase price plus any additional costs users could
incur due to lower-than-expected-yields, poor performance and/or
unexpected and costly service calls may be much higher when customers
purchase other (non-Katun) aftermarket toners.
For more information about Katun Business Color toner for use in
Canon iR C2880/C3380-series DC/Ps and the rest of Katun's growing
selection of color products, visit: www.katun.com/color.html.
About Katun Corporation
Headquartered in Minneapolis, Katun Corporation is the world's
leading supplier of OEM-compatible imaging supplies, photoreceptors,
fuser rollers, parts and other select products and services for the office
equipment industry. With 30 years of expertise, the privately held Katun
now serves more than 18,000 customers in more than 150 countries. For
more information, or to access the Katun Online Catalogue, visit Katun
online at www.katun.com.
Contact: Katun
Web: www.katun.com
UniNet Absolute Black Toner Products For Okidata
B2500/2540 MFP
Los Angeles, CA- UniNet
Imaging Inc. proudly announces
Absolute BLACK brand toners,
S m a r t c h i p s , a n d
remanufacturing products
qualified for used in the Okidata
B2500/2540 MFP. The Okidata
B2500/2540 is a 17 ppm, 600 x
6 0 0 D P I , p r o f e s s i o n a l
multifunction printer ideal for
small office environment. It features four-in-one functionality for mono
printing/ copying, color/ mono scanning and direct faxing. Additional
features include digital copying with zoom, USB v2.0 and it offers 7,500
pages per month duty-cycle. Cartridges present standard capacity (4,000
pages).
Contact: UniNet
Tel: + 1 (424) 675-3300, or
Web: www.uninetimaging.com.
UniNet Absolute Black Toner Products For Konica
Minolta Bizhub 40p/40px
L o s A n g e l e s , C A -
UniNet Imaging Inc.
proudly announces
Absolute BLACK brand
t o n e r a n d
r e m a n u f a c t u r i n g
products qualified for
use in the popular
Konica Minolta Bizhub
40P/40PX monochrome
laser printer. The fastest
monochrome printer in
the Konica Minolta line
is rated at 45 ppm and a
h e f t y 2 0 0 , 0 0 0
page/month duty cycle. Designed for high volume office applications,
this printer offers low cost printing using a high yielding 19,000 page
toner cartridge. Other nifty optional features include an auto duplex
option, a 40 GB hard drive and combined 1,800 page paper trays. The
cartridge features the familiar all-in-one design, making this engine easy
for remanufacturers.
CARTRIDGE DENSITY (O.D.U.) TONER USEAGE (mg/p) YIELD* (pages)
KONICA MINOLTA 40P 1.47 .042 17,692
UNINET TONER AND 1.43 .046 17,770
OEM DRUM
Contact: UniNet
Tel: + 1 (424) 675-3300, or
Web: www.uninetimaging.com.
July 2009
11
Industry News
UniNet Absolute Color Toner Products For Lexmark
X560n MFP
Los Angeles, CA- UniNet
Imaging Inc. proudly announces
Absolute COLOR brand toners,
Smartchips and remanufacturing
products offered for the Lexmark
X560n MFP. Lexmark’s latest
engine is a fully functional color
laser MFP with print, copy, fax
and scan features. Positioned for
midsize workgroups, this mid
speed MFP comes with a 50 page document feeder and has some
additional options such as a 550 sheet drawer and a duplex unit. Print
speed is rated 31 ppm in black and 20 ppm in color. Available toner
cartridges for the X560n MFP are a black high yield cartridge (10,000
pages) and either color high yield (10,000 pages) or low yield (4,000
pages) cartridges. UniNet is now offering the low yield toner and chips,
with the high yield versions as well as additional remanufacturing
components coming shortly.
Contact: UniNet
Tel:+ 1 (424) 675-3300, or Web: www.uninetimaging.com.
UniNet Absolute Black Toner Products For Xerox Phaser
3300 MFP
Los Angeles, CA- UniNet Imaging Inc. proudly announces new
additions to its Absolute BLACK brand product line which includes
toners, drums and Smartchips, qualified for the use in the Xerox Phaser
3300 MFP.
The Phaser 3300 MFP is a 30
p p m , 6 0 0 x 6 0 0 d p i ,
multifunction printer designed
f o r h e a v y o f f i c e u s a g e
environments. Standard features
include Postscript 3, two-sided
printing capability and a 25,000
p a g e s / m o n t h d u t y c yc l e .
Cartridges are available in both a
standard capacity (4,000 pages)
and high capacity (8,000 pages)
version. Starting price of this printer is only $599 USD in conjunction
with attractive cost per page of only 02.1¢ USD, and its all–in–one
cartridge design makes this printer a very popular engine for
Cartridge Density (o.d.u.) Toner Useage (mg/p) Yield* (pages)
Xerox Phaser 3300 Std. Cap. 1.45 25.7 4,280
Uninet Toner And Drum 1.45 21.1 5,213
Xerox Phaser 3300 High Cap. 1.39 25.4 8,498
Uninet Toner And Drum 1.40 21.4 9,598
Contact:UniNet
Tel: + 1 (424) 675-3300, or Web: www.uninetimaging.com.
Abbee Fill Cartridge Refill Station in Sambalpur
Sambalpur- Abbee Fill Cartridge Refill Station, India's only retail chain
for imaging industry, is on a constant upward growth. The company is nd thinaugurating its 2 retail store in Orissa at Sambalpur on 24 June 2009.
Mr. Dinesh Ladhad, Proprietor of M/s. Balaji Infotech, who has been
appointed as Franchisee for Sambalpur, told reporters that, “Abbee Fill”,
would market imaging products like remanufactured Laser & Inkjet
Cartridges, refilling the same along with Dot Matrix Ribbons & its refill
packs. It will also sale OEM Cartridges & other allied products required
for the IT industry. Inaugurating the Store, Mr. Ramesh Babar, Sr.
Executive of Abbee Fill told the reporters that, Abbee Fill is at an advance
stage of negotiations with 1 other store in Orissa. By the end of June
2009, this will take our total number of stores in Orissa to 3. Out of
these, one each in Sambalpur, Bhubneshwar & Jharsuguda.
Apart from Sambalpur, Abbee Fill has a plan of opening 1500 retail
stores across India in the next 5 years. Presently, 122 stores are already in
various phases of completion, out of these 30 are in Maharashtra, 14 in
Karnataka, 10 in Rajasthan, 8 in Madhya Pradesh, 7 in Tamilnadu, 6
each in Chattisgraha, Gujrath, Hariyana & Uttar Pradesh, 5 in
Uttaranchal, 4 each in Delhi & Punjab, 3 each in Jharkhand & Orissa,
2 each in Goa & West Bengal, and 1 each in Andhra Pradesh, Bihar,
Shillong, Tripura, Himachal Pradesh, Jammu.
In the present recessional scenario, when all the corporate & computer
users are cutting the cost, refilling of the cartridges is the most important
cost cutting tools for the corporate. The new Inkjet black cartridge
which is sold by OEM at Rs. 1200/- is refilled by Abbee Fill, utmost
company on the quality and page yield, at Rs. 150/-. The same way OEM
laser cartridge which is sold at around Rs. 3000/- is refilled by Abbee Fill
at Rs. 400/-. This exorbitant difference between the OEM and refilled
cartridge are tempting the users to refill their cartridges.
Contact: Abbee Consumables and Peripherals Sshope Ltd.
Tel: 020-26059130 / 26048873, Mr. Dinesh Ladhad on 9438865494.
Fax: +91 20 26059892
Website: www.abbeesshope.com
Email: [email protected]
Hi & Bestech Releases chips for Xerox Phaser 6180
Taichung, Taiwan- Hi & Bestech has released compatible chips for the
Xerox 6180 color laser printer.
“Thanks to our R&D staff special design, our chips are working
worldwide” said Alvin Hsu, sales director .
As an industry partner for chip solutions, Hi & Bestech's team is
composed of qualified engineers with more than 20 years on ASIC chip
design, reverse engineering and cost-effective production. Hi & Bestech
chips are full emulation with 100 percent functionality, but unique
circuit and firmware design from OEM chips for Intellectual Property
protection and are fully RoHS compliant.
Contact: Hi & Bestech.
Web: www.tonerchips.com
July 2009
14
Industry News
Gloima Imaging Components launches new products for
printer refilling industry to take on recession.
Pune- Gloima Imaging Components today announced the launch of new
range of products to be utilized in the printer refilling industry.
Speaking to reporters on the eve of the launch, Mr. Mihir Porwal, Chief
Marketing officer of Gloima Imaging Components said that the
company is focusing solely on manufacturing components required by
inkjet and laser printers in the country. All these products are
indigenous, backed by international technology and manufactured at a
newly set up factory at Parwanoo in Himachal Pradesh, he added.
Mr. B. B Somani, CEO Abbee Fill , country's leading retail chain of
Cartridge refilling, who inaugurated the product range in the city, said
that the new range of products would be marketed by Abbee Fill
Cartridge refill stations throught the country. “Today we have 125 retail
stores across India, we have plans to open up 1500 retail stores across
India in the next five years, he added. The products will be available
through 30 stores in Maharashtra, 14 in Karnataka, 10 in Rajasthan , 8 in
Madhya Pradesh , 7 in Tamil Nadu, 6 each in Chatisgrah, Gujarat,
Haryana and Uttarpradesh , 5 in Uttaranchal , 4 each in Delhi and
Punjab,3 each in Jharkhand and Orrisa,2 each in Goa, and WestBengal
From Left Mr. Mihir Porwal, Chief Marketing Officer of GLOIMA Imaging Components and Mr. B. B. Somani, CEO AbbeeFill at the launch of new range of GLOIMA Imaging Components.
and 1 each in Andhra Pradesh, Bihar, Tripura,Himachal Pradesh,Jammu
and Shillong.
“It is our way of helping our customers fight recession providing them
Products at reasonable costs”, he added. With these products and
Thanks to the new technical enhancements throughout the
remanufacturing industry which has provided access to cartridge
recycling, the products will considerably trim down the cost for new
cartridges by as much as 60 to 80 percent. The newly launched Gloima
Imaging Components products will include OPC Drums, Special
Toners, Chips and Inks, Wiper Blades, Doctor Blade, Recovery Blade,
Mag Roller, Developer Roller all components and products required in
the Printer and refilling and refurbishing industry, Mr. Porwal added.
The products will be affordable, and easy to implement and use and will
be delivered through a network of trusted Refill Stations. Our business
Applications are designed to perform considering the requirements
ranging Fortune 500 companies to a SME or a Home Office, off course
on a small-business budget.
He added that the company intended to make the consumer aware of
what was going into the products that were being used in refilling of their
toners. Because only when the consumer himself becomes aware of what
they need, they can get value for their money. He further explained that
Gloima Imaging products become an import Substitution, helping the
clients to make substantial savings. The industry will benefit
tremendously in the times of recession by utilizing our products and
reducing costs incurred on large scale printing Mr. Porwal further added
that all the Gloima products are guaranteed and are OEM compatible
with brands like HP, Samsung, and Lexmark, Xerox etc. and that would
surely benefit the resellers and the end customers as well. From Left Mr. B B Kandhare, Executive Director AbbeeFill, Mr. Mihir Porwal, Chief Marketing Officer of GLOIMA Imaging Components, Mr. B B Somani, CEO AbbeeFill and Ms. Anuradha Somani, Executive Director AbbeeFill at the launch of GLOIMA Imaging Components.
Mr. B B Somani, CEO AbbeeFill along with Maharashtra State Franchisee Owners.
Contact: Gloima Imaging Components
Web: www.gloima.com
The Deadline for receivingAdvertisements & Press releases
is 20th of preceding month.
July 2009
15
Industry News
ACM Technologies Releases HP Cartridges
Corona, Calif- ACM Technologies has released remanufactured
cartridges for the HP CC530A series and the CE505A/X.
The CC530A series cartridges are designed for the HP color laserjet
CP2025 series and CM2320 series. This cartridge provides yields of
3,500 on the black cartridge, and 2,800 for the color cartridges. ACM is
also introducing the remanufactured cartridges for the HP CE505A/X,
designed for the laserjet P2035 series and laserjet P2055 series with 2,300
and 6,500 yield, respectively. Both products are manufactured under
strict ISO 9001 and ISO 14001 standards to ensure the highest level of
performance while protecting the environment.
ACM Technologies is proud to be one of the first companies to introduce
these popular cartridge models to the market. ACM is constantly
updating its product lineup of more than 400+ premium laser cartridges
to ensure that the most relevant and popular products are available to our
resellers. With four distribution centers located across the U.S., ACM
promises to offer you high product availability, fast shipping times,
competitive pricing, and exceptional service.
Contact: ACM Technologies
Tel: 951-738-9898
Fax: 951-273-2123
E-mail: [email protected]
Web: www.acmtech.com
ILG Names Lili Miura as Director of Marketing
Woodland Hills, Calif- International Laser Group, a U.S.-based leading
manufacturer of premium compatible imaging products, has named Lili
Miura as director of marketing.
Miura brings an impressive array of marketing expertise to ILG. Miura
has an extensive background in product branding and marketing
experience across diverse industries. Her accomplishments include
strategic market launches in such industries as Swiss graphic arts printing
presses, U.S. scientific medical diagnostic devices, consumer brands, and
the luxury hospitality industry. She began her career as a creative director
in an advertising agency with global clients.
Miura's responsibilities will include ILG brand marketing direction and
advertising campaign for a growing line of quality products and high-
demand color technology.
“We are pleased to have Lili Miura join ILG and are confident that her
diverse marketing experience will further enhance our branding message
of 'Discover the Difference' and provide marketing tools and focus to our
sales and business development,” said Joe Shulman, vice president of
sales and operations.
Contact: International Laser Group
Web: www.ilglaser.com
Recharger Magazine to Host Managed Print Summit
Las Vegas Recharger Magazine will host its first Managed Print Summit
on Tuesday, Aug. 18 as a frontrunner to World Expo, Aug. 19-21 2009.
The Summit will consist of a lineup of industry leaders and experts in
managed print solutions. Designed for newcomers to managed print as
well as companies already invested in managed print solutions that are
looking to expand their offerings, the Summit will have something of
interest to everyone.
The agenda (subject to change) is as follows:
8:00-8:30 Registration, coffee, networking
8:30-8:35 Welcome
8:35-9:05 Managed Print Services - What it is and How it Will
Change Your Business Ed Crowley, Photizo Group
9:05-9:45 MPS: The Range of Selling Models Barney Kister, Supplies
Network
9:45-10:25 Managing Your MPS Business to Profitability Doug
Johnson, Red Sage Consulting
10:25-10:40 Break
10:40-11:15 The Evolution of MPS: A Look Ahead Cortney Kasuba,
Lyra Research
11:15-11:55 Blueprint for Success: How to Build an MPS Platform that
Lasts Matt McLeish, Parts Now!
11:55-12:25 The Absolute Minimum to Get Into MPS Jim Phillips &
Lon Price, Digital Gateway
12:25-1:25 Free hour for lunch, networking, e-mail catch-up,
etc.
1:25-2:10 Planning for Success in MPS Tom Callinan, Strategy
Development, Sponsored by ECi
2:10-2:50 Effective Software Utilization in a Print Management
Strategy Kevin Tetu & Darrell Leven, FMAudit LLC
2:50-3:30 Branding Your MPS Program Ron Harris, Rainmaker
Strategies
3:30-3:40 Break
3:40-4:20 Maximizing Profit With MPS Jay Loisel, LMI Solutions
4:20-4:50 How to Contract and Finance Your MPS Deals Greg
VanDeWalker, GreatAmerica Leasing Corp.
4:50-5:25 Managed Print Solutions Laura Kittner & Norm
McConkey, PrintFleet
5:25-5:30 Thank You
For more information or to register and
click on World Expo.
visit www.rechargermag.com
July 2009
17
Industry News
Eco Service's Work Extend Into Charitable Areas
Wroclaw, Poland- Eco Service, an empty cartridge broker operating
worldwide, focuses not only on empty cartridge trading on global
markets but is also involved in pro-ecological and charity drives.
Eco Service is one of the biggest European empty cartridge trading
companies. Outside Europe, it also operates on other world markets.
In Poland, it is known for its pro-ecological and charity activity. One of its
key initiatives the ”You help children by giving away” drive was
undertaken by Eco Service with UNICEF. The program targets Polish
companies and institutions that can give away their empty toner and ink
cartridges using special containers provided free by Eco Service. For
every unit given away Eco Service transfers money to UNICEF, which is
mainly used to support the projects carried out by the organization in
Africa. These include inoculations, HIV/AIDS prophylactic treatment
or building and equipping schools. For the funds donated by Eco Service
per each cartridge one may purchase five life-saving vaccines against polio
or 50 tablets that make it possible to decontaminate water. It is also
possible to make a gift of an educational set containing pencils and
exercise books to five children.
”With minimum effort everyone can help the needy and protect the
environment at the same time,” said Marcin Adamski, Eco Service CEO.
So far almost 1,000 companies and institutions have joined the drive.
”We are continually attracting new partners. Together we can do
something good,” Adamski said.
It's not the only drive run by Eco Service in Poland. The company is also
undertaking the project called ”Let's plant trees for cartridges” involving
support of the tree-planting initiative in the Polish mountains. The
project has been operational for a few years and several thousand trees
have been planted thanks to it.
Contact: Eco Service
Tel: +487-1338-6847
Fax: +487-1360-8948
Web: www.ecos.com.pl
FMAudit, Kyocera Mita America Announce Alliance
Jefferson City, Mo- Kyocera Mita America Inc., one of the world's
leading document solutions companies, and FMAudit, a premier
provider for print assessment and remote monitoring software solutions,
have announced an alliance to provide Kyocera Mita authorized dealers
the opportunity to purchase FMAudit print management software
solutions. It allows dealers to accurately track and monitor customer
fleets remotely and unobtrusively. This alliance with FMAudit gives
Kyocera Mita dealers the key visibility necessary for proactive
replenishment of consumables, fleet optimization opportunities and
accurate peripheral usage information for preventive maintenance
servicing, along with other services.
While evaluating vendors to partner with for print assessment and
remote monitoring offerings, Kyocera recognized the innovative
technology of FMAudit software solutions, and their value in enhancing
dealer's sales opportunities and ongoing device management
capabilities. This agreement is one of Kyocera's recent initiatives to
promote and enable their dealers to launch successful Managed Print
Services (MPS) via their FASTtrack program.
“We are pleased to partner with FMAudit and provide our dealers with
best-in-class print assessment and device management tools,” said Peter
Hendrick, vice president, marketing for Kyocera Mita America. “A
critical part of a successful MPS program is accurate, reliable and
unobtrusive technology to track end-user device usage. We are pleased to
be working with FMAudit as part of our FASTtrack program for dealers
to implement an MPS business model to enhance their collaborative
engagement and value-focused solutions portfolio for end-users.”
“We are very excited to be part of this very important initiative by
Kyocera”, says Greg Allen, FMAudit COO. “Bringing together
FMAudit's comprehensive suite of software solutions, along with
Kyocera's MPS program, will dramatically improve the dealer's business
opportunities in the emerging print management marketplace.”
Contact: Kyocera Mita America Inc.,
Web: www.kyoceramita.co.in
Jane Yoo Joins The Green Project Team
Hacienda Heights, Calif- Green Project Inc., an industry leader in
quality remanufactured cartridges has appointed Jane Yoo to the key
executive position of sales director.
Formerly sales manager at Recharger Magazine, Yoo brings extensive
sales knowledge to Green Project.
Being a member of the media that represents this industry I was able to
observe all the moving parts and see how it came together, Yoo said. I now
have the privilege to be a part of the industry.
With more than seven years of B2B sales experience, Yoo will be
responsible for facilitating and managing sales development. Yoo has a
BA from the University of California, Irvine and is an avid golfer.
Green Project Inc. is an international imaging supplier with a mission to
provide high quality remanufactured ink and toner cartridges at a low
cost.
Contact: Green Project
Tel: 626-961-2688
Fax: 626-961-2788
E-mail: [email protected]
Visit: www.greenprojectinc.com
July 2009
18
Industry News
ILG Releases Compatibles for HP CP3525/CM3535
Woodland Hills, Calif- International Laser Group, a U.S. based leading
manufacturer of premium compatible imaging supplies, has added the
HP color laserjet CP3525 /CM3535 MFP series to its line of OEM
quality compatible toner cartridges.
New releases in the HP color laserjet toners series compatibles are:
Compatible CE250A (black) for use in HP CP3525/CM3530 MFP with
page yield of 10,500; compatible CE251A (cyan), compatible CE252A
(yellow), and compatible CE253A (magenta) with page yields of 7,000.
ILG has developed these quality compatibles with HP's brilliant color,
built-in HP's colorsphere intelligence techniques. Our HP compatibles
offer OEM quality, made-in-U.S.A., with affordable pricing and
environmentally responsible alternatives.
ILG strives to be the first to offer the new releases and high-demand
toners, including HP color, Lexmark, Xerox and other popular OEM
compatibles. ILG's state-of-the-art facility, with advanced R&D and
quality-assurance engineering programs has allowed ILG to offer
extensive product lines at substantial savings to customers.
“We offer next day delivery services from our four nationwide
distribution centers located in California, Texas, Illinois, and
Pennsylvania,” said Joe Shulman, senior vice president of sales and
operations. “Our efficient on-site manufacturing facility with stringent
quality standards has allowed us to provide consistent, reliable products.
We are the leader because of our first-to-develop new releases and our in-
depth product lines.”
Founded in 1988, ILG offers a comprehensive selection of high-quality
compatible toners and cartridges. ILG manufactures more than 400
SKUs and is one of the world's top private-label, contract manufacturers
and distributors of compatible imaging supplies.
Contact: International Laser Group
Web: www.ilglaser.com
InkCycle Nominated for Prestigious Industry Awards
Recharger magazine's readers have once again recognized InkCycle with a
record 5 nominations for 2009.
Lenexa, Kansas As InkCycle continues to introduce new tools for
traction to the dealer market, our dealers continue to rally and show
support for the company. This year, InkCycle, as a company, has been
nominated for five Reader's Choice Awards through Recharger magazine.
The nomination categories are: Best Quality Inkjet, Best Quality Toner,
Best Customer Support, Best New Product (grenk), and Best
Marketing/Ad Campaign. The company's Executive Vice-President,
Brad Roderick, was also nominated for “Best Article,” bringing the total
nominations up to six.
Carl Little, Vice President of the Dealer Channel, said, “InkCycle is
always focused on delivering the best products and services to our dealer-
customers. So being nominated for these awards is very satisfying
because we are being recognized for being the 'best' and that's at the core
of what we do everyday. We want to thank all of the 'fans' for their
nominations, and encourage them to go back and vote.”
The award winners will be announced at World Expo 2009, where
InkCycle will be exhibiting in booth 2618, August 19-21, 2009, at the
Mandalay Bay Resort & Convention Center in Las Vegas, NV. Be sure to
stop by and get your “Ticket to Success” and learn more about the quality
products, and stellar service that InkCycle dealers enjoy.
To cast your vote for InkCycle, paste this link into your browser:
http://www.rechargermag.com/articles/72287/ and then click the
“Vote here” link at the bottom of the page.
About Inkcycle
InkCycle is an award-winning company that specializes in
remanufacturing of inkjet and toner cartridges. InkCycle is the largest
remanufacturing facility by volume of inkjet cartridges in North
America. InkCycle operates out of 2 locations in the Kansas City area
and employs more than 300 people. InkCycle specializes in providing
premium quality aftermarket cartridges through both national retailers
and office products dealer distribution channels.
Contact: Ink Cycle
Tel: (913) 894-8387
E-mail: [email protected]
Web: www.inkcycle.com
ITP Acquires Office Green’s Empty Cartridge Business
Reading, England - International Technology Products, a global empty
cartridge dealer, has acquired the end-user empty cartridge and mobile
phone business of Office Green of Brentwood, England.
Office Green is a long-established collector of empty cartridges from
dealers and end users and is one of Europe’s largest end-user cartridge
collectors.
Office Green is an exciting addition to the ITP Group following ITP’s
acquisition of Takeback Ltd., and will help ITP support its customers
with ever increasing demands for large volumes of quality empty
cartridges.
ITP was founded in 1992 and has facilities in the United Kingdom and
Germany.
Contact: International Technology Products
Web: www.itp-empties.com
July 2009
19
Industry News
Laser Image Plus Releases Cartridges for HP P2035, P2055
Costa Mesa, Calif -Laser Image Plus, a 20-plus year manufacturer of
compatible toner cartridges, has released compatible toner cartridges for
the HP P2035 and P2055 laser printers.
Now available are compatible cartridges for the increasingly popular HP
P2035 and P2055 line of laser printers. The new 05A replacement
cartridge replaces the OEM part number CE505A with an OEM
equivalent yield of 2,300 pages and is similar to the OEM design that is
used in both the P2035 and P2055 printers. The new O5X replacement
cartridge replaces the OEM part number CE505X with and OEM
equivalent yield of 6,500 pages and is similar to the OEM design that is
only used in the P2055 printer.
Our dealers have been extremely happy with these new cartridge
offerings, offering their customers significant savings over the high
priced OEM cartridges, said Rob Pool, president.
Contact: Laser Image Plus
Toll free: 800-466-5277
Tel: 714-556-5277
Fax: 714-556-4334
E-mail: [email protected]
Web: www.laserimageplus.com
Jet Rise Names New Product Marketing Department Leader
Hong Kong- To keep a fast pace in providing quick response and excellent
service to customers, Jet Rise Technology Ltd. has appointed Sendou
Cheng as product marketing executive.
Sendou is tough, flexible, intelligent with a double-bachelor degree
holder with exposure in marketing and international trade and is able to
deliver what our customer wants,said William Ng, general manager.
His role in JRT is to define global product strategy and roadmaps based
on market input; to be responsible for product management and
execution including but not limited to new product development,
pricing, positioning, supply chain solutions, business development, and
customers loyalty programs etc.
With years of experience and full understanding of the industry, Jet
Rise’s products range from laser printer toner cartridges to cartridge
components, compatible replacement chips, repair plastic kits. The
company’s mission is simply to deliver customers’ wants with 100 percent
satisfaction. With a sales office in Hong Kong and a manufacturing plant
in Zhuhai, Jet Rise is confident that it can provide customers with an
ideal outsourcing solution in terms of quality, reliability, availability and
affordability.
Contact: Jet Rise Tech
Tel: +852 3568 0930
Fax: +852 3580 0303
Email: [email protected]
Web: www.jetrisetech.com
Laser Image Plus Releases Compatible Cartridge for HP
P1505, M1120, M1522 Printers
Costa Mesa, Calif- Laser Image Plus, a 20-year manufacturer of
compatible toner cartridges, has released a compatible toner cartridge for
the HP P1505/ M1120/ M1522 laser printers.
Replacing the OEM part number CB36A, the new 36A replacement
cartridge has an OEM equivalent yield of 2,000 pages. As with all of
Laser Image Plus product offerings this cartridge has been designed from
the ground up by utilizing a matched drum and toner to insure print
quality and yield equivalent to the OEM cartridge.
Laser Image Plus delivers to its nationwide dealers one of the widest
product lines available in the remanufacturing industry, offering more
than 400 separate compatible toner products for copiers, fax machines
and laser printers. All products are tested to ASTM standards and
backed by a 100 percent, no-hassle satisfaction guarantee.
Contact: Laser Image Plus
Toll free: 800-466-5277
Tel: 714-556-5277
Fax: 714-556-4334
E-mail: [email protected]
Web: www.laserimageplus.com
Lion Technology Group Achieves Excellent Rating
Pompano Beach, Fla- Buyers Laboratory Inc. of Hackensack, N.J.
independently evaluated the reliability and binding performance of Lion
Technology Group's type LTG 105 staple cartridges when used in
compatible document finishers.
Testing was conducted on a copier-based Segment 3 multifunctional
device and a copier based Segment 2 multifunctional imaging device,
each configured with optional saddle stitch finishers.
The LTG 105 staple finished with an excellent overall rating from BLI,
said Matt Urquhart, the president of Lion Technology Group. We will
continue with our independent testing with Buyers Laboratory to
separate us from our competitors.
Contact: Buyers Laboratory Inc
Web: www.buyerslab.com
The Deadline for receivingAdvertisements & Press releases
is 20th of preceding month.
July 2009
22
Industry News
Metrofuser Releases Remanufactured LaserJet 5200 Fuser
Roselle, N.J- Laser printer parts manufacturer Metrofuser has released
remanufactured fusers and maintenance kits for the HP laserjet 5200
(RM1-2522).
“Reliable laser printer parts solutions are in high demand with the advent
of more feature-rich laser printers in the marketplace particularly for
Hewlett-Packard laserjet printers," said Will DeMuth, COO. “Our
customers require the most precise imaging technology in this
demanding market and our R&D team has devised a solution for the
5200 fuser.”
“We believe remanufacturing is not only a eco-friendly alternative, but it
is also a chance for the part to evolve from its original state. At Metrofuser
each repair generation is an evolution to greater quality - a continuous
improvement from the original factory model. From implementing
engineering upgrades and component-level redesigns all the way through
to process engineering efficiencies, the evolution and innovation never
stops at Metrofuser.”
Metrofuser's remanufactured fusers for HP's laserjet printers offer
brilliant crisp black and white printouts and guaranteed against such
defects as image ghosting, toner buildup and film tearing. “Our laserjet
fusers hold up to the most demanding conditions offering unequaled
durability,” DeMuth said. “These fusers work flawlessly with OEM and
compatible toners."
Metrofuser remanufactures and distributes printer parts for HP and
Lexmark laser printers. The company offers a broad array of laser printer
products from its eastern and western distribution hubs, including
fusers, maintenance kits, boards, and paper handling assemblies.
Contact: Metrofuser
Web: www.metrofuser.com
Strategy Development, BTA Launch Business Workshop
Bryn Mawr, Pa- Dealers are seeking strategies to grow revenue and profits
in the face of year-over-year industry unit placement declines, a shift from
A3 to A4 products, a difficult financing environment and new
competition for pages from other channels selling print management
solutions.
Although there are many training programs that address different aspects
of planning or focus on improving results in functional areas, there is no
single program that comprehensively brings together all functional areas
into a cohesive plan of action until now. The BTA Business Planning
Workshop is a 2.5 day program developed and instructed by the
consultants from Strategy Development. Attendees will learn through a
combination of instruction, case studies and class discussion how to
build and execute a business plan that becomes a roadmap to achieving
business goals.
A snapshot of some of the content from this workshop:
How to use your financial statements to make good business decisions;
using the Strategy Development Balanced Scorecard to maximize result;
conducting SWOT analysis and using the data to grow; using industry
trends to plan for a profitable future; launching new initiatives; driving
productivity: A key to high profits; engineering processes to improve
workflow and employee satisfaction, and cash management.
We have been able to help scores of dealers across North America launch
print management initiatives, improve their equipment sales
effectiveness and improve back office and service operations, said Tom
Callinan, managing principal of Strategy Development. But short of a
consulting engagement with our team, until the launch of the BTA
Business Planning Workshop there has been no single program available
that allowed the dealer to get a holistic view of growing their business and
profits.
Our members have benefited greatly from the expertise of the Strategy
Development team and we are looking forward to enhancing our
training curriculum with this comprehensive workshop, added Brent
Hoskins, BTA executive director. Business planning is one of the most
requested educational areas from our members, so we are happy that we
can now provide that education.
The inaugural BTA Business Planning Workshop will be held October 6-
8.
Strategy Development, a management consulting firm focused to the
technology and outsourcing space, specializes in business planning, sales
effectiveness, advanced sales training, and operational and service
improvement. For more information visit Strategy Development at
www.strategydevelopment.org.
The Business Technology Association (BTA) serves office technology
dealerships, manufacturers, distributors and service companies. Its
members sell and service and/or manufacture service hardware,
software and supplies that help businesses be more efficient and save
money. Through education, information and guidance, BTA members
are the premier source of the technology used by businesses throughout
the United States every day.
Contact: Strategy Development
Web: www.strategydevelopment.org
NA Trading and Technology launches D0099510/A2309510
Universal Drum
Minneapolis- NA Trading and Technology, a value-added distributor of
OEM-compatible, high-performance parts and supplies, has released a
universal drum for the Aficio MP 3500, 4000, 4500, and 5000 MFPs.
The drum passed NA Trading and Technology's in-house and field
testing, and produced life improvements in both the A2309510 and
D0099510 applications.
In addition to improving on OEM drum performance, NATT's universal
drum helps service organizations save by reducing inventory demands.
Contact: NA Trading and Technology
Web: www.natrading.com
July 2009
23
Industry News
Oasis Produces Technical Bulletin for HP P4515 Printer
Nashua, N.H- Oasis Imaging Products Inc. has produced a detailed
technical bulletin for the HP P4515 printer. Due to the high speed (62
ppm), and the page yield (24,000) for the HP CC364X, it has been
determined that a number of the OEM plastic components will not be
durable enough to last through the first recycle without replacement.
The five plastic components that have been identified are the mag roller
sleeve blade (P5MB10), mag roller bushings (both left and right
P5BU10), a set of mag sleeve wipers, (P5CP10), mag roller stabilizer
bearing (P5CP11), and the shipping lock (P5CP12) to protect the OPC
drum in shipment.
A complete analysis of the plastic components that are most vulnerable to
failing with detailed photos illustrating their wear points and weaknesses
is available online at www.oasis-imaging.com.
Contact: Oasis Imaging Products Inc.
Tel :( 800) 322-8992
Web: www.oasis-imaging.com
OCP Receives ISO 9001:2008 Certificate
Hattingen, Germany- OCP GmbH has had its certification upgraded to
IS0 9001:2008, the world's most widely used standard for quality
management systems.
One of the main company goals always was to constantly improve
customer satisfaction by offering products of the highest possible quality,
with an outstanding batch-to-batch consistency. OCP GmbH is
completely ISO certified according to the standard 9001:2000 since
2005.
Certification of conformity to ISO 9001:2008 was granted to OCP
GmbH by the national certification on April 14, 2009.
Contact: OCP
Tel: +49-2324-92070
Fax: +49-2324-920733
E-mail: [email protected]
Web: www.ocp.de
Printer Essentials Releases HP 80, 81, 83 Wide Format
Inkjets
Reno, Nev- Printer Essentials Inc., a direct importer and wholesaler of
high quality compatible and remanufactured imaging supplies, has
released 16 remanufactured wide format inkjets for the HP 80, 81 and 83
series cartridges. These Premium Imaging inkjet cartridges are used in
the HP Designjet 1000/1050 series (HP80) and 5000/5500 series (HP81
and HP83).
“Printer Essentials has always been an industry leader by supplying a wide
selection of high quality compatible imaging products,” says Nancy Loye,
director of sales and customer service for Printer Essentials. “These high
demand wide format inkjets add to the vast selection of products we
already offer, and they give our dealers yet another value-based product
line to sell to end users during this unprecedented economic climate. We
have had a great response from the market with these wide format
inkjets.”
For a full description of the inkjets, go to the company's Web site.
Printer Essentials provides drop-shipping services nationwide through
its PE Drop Ship program, including shipments to P.O. boxes and
military APO and FPO destinations. Packages are delivered to the client's
customers Monday through Saturday and within 1-4 days depending
upon the final destination ZIP code. With distribution on the FedEx hub
in Memphis, Tenn., Printer Essentials can quickly and economically ship
to dealers across the country.
Dealers and resellers may request a first half 2009 wholesale catalog by
calling 1-800-965-1180 or e-mailing [email protected].
Printer Essentials is a direct importer and wholesaler of more than 2,000
compatible and remanufactured imaging supplies in the following
categories: inkjet cartridges, inkjet paper and media, laser toner
cartridges, thermal transfer ribbons and cartridges, copier toner, and
printer and P.O.S. ribbons, laptop batteries, AC adapters, projector
lamps, and more. More than 1,000 cartons of product are shipped every
night from the state-of-the-art fulfillment center, centrally located in
Memphis, just two miles off the FedEx main hub. Customers can
leverage this distribution advantage by providing superior delivery
service to their end users.
Contact: Printer Essentials
Toll free: 800-965-1180
E-mail: [email protected]
Web: www.printeressentials.com
Target Imaging Releases Compatible Inkjets for Canon CLI-
221, PGI-220
Duarte, Calif- Target Imaging LTD has released the compatible CLI-221
and PGI-220 inkjet cartridges for the Ip3600 / Ip4600 / Mp540 / 620 /
630 / 980, Ip3680 / Ip4680 / MP638 Canon printers. Chipped and
non-chipped versions are available.
Target Imaging is a certified ISO 9001 manufacturer of compatibles for
inkjets, copiers, faxes and printers from Brother, Canon, Epson, HP,
Lexmark, Xerox and more. Target Imaging is backed by industry-leading
knowledge, experience and service.
Contact: Target Imaging
Toll free: 800-499-9889
Fax: 626-358-1748
E-mail: [email protected]
Web: www.targetimagingltd.com
July 2009
26
Industry News
Primedia Products offers the RDM EasyCheck MICR tester
Wheeling, W. Va- Primedia Products Inc., a leading MICR toner
manufacturer, is offering the RDM EasyCheck MICR tester.
EasyCheck is a reasonably-priced control tool that can be used by
rechargers or MICR laser printer users. The tester reads and tests signal
levels of MICR font test documents. Primedia will include a free copy of
their check writing software PrimeCheck with the purchase of each
EasyCheck. This will enable the recharger to print checks for testing.
The MICR tester features one-touch operation which virtually eliminates
training. There are three screens. The Summary screen can identify
specific problems with the MICR line, including high or low signal level
and unrecognized characters. The Range screen identifies the characters
with the highest and lowest level. By using the arrow keys, the operator
can move through all 41 characters. The MICR line screen displays the
signal strength and position of each individual character. Also, a
document signal level summary report is available by connecting to your
laser printer.
Contact: Primedia Products Inc
Toll free: 800-395-8105
Ph: 304-277-2050
Fax: 304-277-2052
E-mail: [email protected]
Web: www.primediamicr.com
Printer-Imaging Starts International Operations
Mexico- Printer- Imaging has begun international operations in the
refilling market.
Printer-Imaging has been selling top-notch machinery in Mexico since
2006, achieving great success due to a commitment to quality and
customer satisfaction.
Printer-Imaging has revamped its staff and technology to be able to offer
all its products to the international market.
Some of these products include the award-winning Easy Refill for inkjet
cartridge refilling, Centriclean for cleaning cartridges, Aspiratrix to clean
toner and the Toner Tester to test toners. These machines are well known
in the Mexican market due to their combination of low cost and high
performance.
Printer-Imaging is now ready to offer the same quality on products and
services to a global market, with a 100 percent warranty that has been a
characteristic of the company since its creation.
Printing-Imaging is recognized on the market, due to professionalism,
reliability, service, integrity and honesty.
Printer-Imaging will continue to work in offering the same degree of
excellence in all sales. Printer-Imaging has a team ready to contribute to
the success of businesses.
Printer-Imaging and all its professional staff is ready to work for you.
Contact: Printer-Imaging
Tel: +52-642-4212802
E--mail: [email protected]
Web: www.printer-imaging.com
Printer-Imaging Releases Toner Tester Machine
Mexico- Printer-Imaging, an enterprise dedicated to the sale of
machinery and supplies for ink and toner cartridge refilling, has released
the Toner Tester, a single and small machine capable of testing more than
100 toner cartridges.
The machine is compatible with most cartridges. Some of the advantages
and features of the Toner Tester are: shows weakness and/or tear down of
the cartridges 5,000 prints before they happen; checks each cartridge in
less than two minutes; a small machine that saves space; save money by
not replacing pieces that don't need to be replaced; and it's easy to use.
Among the problems that the machine detects include: drum problems,
PCR failures, magnetic roller problems, problems with the doctor blade,
and bad contacts. The Toner Tester will diagnose these problems before
they happen.
The machine includes warranty against any manufacturing problem, as
well as a Web cam for live tech support and a CD for installment.
Contact: Printer-Imaging
Tel: +52-642-4212802
E--mail: [email protected]
Web: www.printer-imaging.com
R&R Services Releases Replacement Filters for Lexmark, Dell
Models
Chatsworth, Calif- R&R Services has done it again by re-inventing the
replacement filters for the Lexmark (16,17, 32, 50, 70 and 400s) and Dell
(TO529 and 7Y745) cartridges. The press-in style filters have been
upgraded to the new R&R replacement filters.
With 30 percent more filter area the same filter area as the OEM you get
maximum flow and that's the difference.
“I wish we had thought of these new Replacement Filters a few years ago,”
said Raymond Shaw, owner of R&R Services and patent holder of the
press-in style type filters. “The old press-in style filters was the best we
could come up with at the time, but we keep trying to upgrade our
equipment and supplies. This is but one of our newest innovations.”
Contact: R&R Services
Tel: (818) 775-9965,
Fax: (818) 341-8930,
E-mail: [email protected] or
Web: www.r-rservices.com.
July 2009
27
Company Profile
R&S Inc.R&S Inc.
printer cartridges since 2001. R&S Inc. was incorporated in 2001 by
Shrikanth Shetty & Sangita Kamath for the sale of remanufactured laser
printer cartridges and to propagate the cost & environmental benefits of
using the same. It has grown since to become one of the leading suppliers
of remanufactured toner cartridges and a professional name in the
printer servicing field.
The company is located in Bangalore, India where it has a 2000-square
ft., fully-equipped manufacturing facility. They use state-of-the-art
machinery like the Static Control Components' cartridge-cleaning
workstation and components imported directly from the best in the
industry. Each member of their production team has to undergo an
intensive training program on induction and there are on-going training
programs conducted periodically so that they are able to use the latest
advancements in the industry and deliver their best to the most
important entity in this chain i.e. the customer.
R&S Inc. takes pride in the fact that it is one of the very few in the
industry who remanufacture the entire range of laser printer cartridges of
all brands including color laser cartridges.
is a partnership firm specializing in re-conditioning of laser
R&S Inc. offers an environment-friendly and profitable solution to a
global problem of mounting cost of replacing toner cartridges
MONEYPLANT remanufactured cartridges.
MONEYPLANT cartridges are premium toner cartridges that meet
OEM (Original Equipment Manufacturer) requirements like print
quality, image density (graphics and text), page yields, background levels,
and where applicable COLOUR reproduction. Each remanufactured
cartridge is tested as per the Standard Testing Methods of the industry
before sealing and packing. All R&S Inc.-remanufactured toner
cartridges are backed by a 100 percent satisfaction guarantee where
products that fail to perform as per the standards promised will be
replaced or credited.
Shrikanth emphasizes on the quality of their products, saying, “We
supply quality products and services superior to an OEM by virtue of our
in-depth technical knowledge and experience coupled with our flawless
methods of remanufacturing and stringent quality controls on each
cartridge that is released from our facility. It gives us great pleasure to
receive feedback from our customers that they use our toner cartridges
not only for their day-to-day needs but also for all their important
projects knowing fully well that each of our cartridges will deliver the
promised quality and quantity.”
July 2009
30
Cover Story
Allen Westerfield was a long-time employee at Lexmark. He's now the
president of the Imaging Supplies Coalition (ISC), which includes nine
OEM companies.
Westerfield knows something of competing with remanufacturers. But
as the head of a group that largely battles the ongoing problem of
counterfeit goods, he can see common ground with the aftermarket.
“While we have been and will continue to be competitors in the market
place, this is an area where we can work together to defeat a common and
harmful enemy,” Westerfield said.
The ISC estimates the loss, due to counterfeiting, for the imaging
supplies industry could be as much as $3.5 billion.
“We are aware of the danger of counterfeiting, both of the products we
buy and of people counterfeiting our name, trademark and products,”
said Phil Faroudja, president and founder of Faroudja Toner in San
Carlos, Calif.
“We did have one experience where we found that there was an Asian
company that had been selling counterfeit Faroudja Toner products,
complete with fake Faroudja labels on bottles and drums. They were not
one of our authorized distributors, but we were quickly able to get them
to stop.”
Companies like Samsung Electronics America and Hewlett-Packard have
tackled the problem of counterfeiting especially aggressively in the last
year. Both are members of the ISC, with HP joining recently.
In March, Samsung announced it had made 13 seizures, rounded up
more than 30,000 counterfeit cartridges and components in the United
States, Peru, Bolivia and Brazil, with an estimated retail value of more
than $3 million.
“While we are not at liberty to state how many (people) we have focused
on this effort, we can say that we have individual teams devoted to this
ongoing investigative work in each major global market area, including
the U.S., Europe and Asia,” said John McIntyre, sustainability manager
for Samsung Electronics America.
HP revealed in April it had seized more than 700,000 cartridges in the
Middle East last year. Recently, the company said it has found more than
115,000 fake inkjet cartridges in Bahrain, Yemen and Saudi Arabia.
HP plans to change its packaging and introduce new security features
every 12 to 18 months to combat counterfeiters.
“Most companies in the aftermarket sell both OEM genuine and non-
OEM aftermarket cartridges,” McIntyre said. “They source these OEM
cartridges through various channels. They could be the victim of a
counterfeiter and unknowingly be selling counterfeit goods to one of
Combating CounterfeitsBy Dan Mooney Recharger Magazine.•
their customers. This could result in customer satisfaction issues or
hardware damage they could be liable for. Neither the aftermarket nor
the OEM consumable manufacturer win when counterfeiters succeed.”
Dimitris Constantinou is CEO of 123 Refills Inc., based in Irwindale,
Calif. He said, “We buy from reputable and well-known manufacturers
most of whom we visit and have a close understanding of their
manufacturing process, so there is a level of trust that is instilled in the
manufacturer.” “Although I have not encountered any counterfeit
product, I would assume that a counterfeiter would sell their product
close to the OEM price in order to maximize their profits. I would not see
this as a significant threat to the aftermarket because I believe that the
customer who buys OEMs is a different type of customer to the customer
who buys aftermarket product, and a small change in OEM pricing
would not shift their behavior from aftermarket to OEM.”
The ISC works closely with the International Imaging Technology
Council. The I-ITC represents about 2,500 remanufacturers, the bulk of
which are in North America.
I-ITC Executive Director Tricia Judge said the I-ITC has over the years
turned over information on about 12 companies all from outside the
U.S. to the ISC that were suspected of producing counterfeit goods.
“Since the counterfeit product is remanufactured, in the minds of some
consumers counterfeit and remanufactured is synonymous,” Judge said.
“The aftermarket gets injured as much as the OEMs do by counterfeiting.
That's why we partnered up with the Imaging Supplies Coalition.”
McIntyre said Samsung's investigations have turned up toner cartridges,
components such as drums, wiper blades, toner, fake security labels, fake
barcode serial labels and replica boxes.
“This program was started to protect our resellers and end users from
counterfeit toner that can harm their hardware investment or provide
less than Samsung-quality output,” McIntyre said.
Scott MacKenzie is the manager of market analysis for West Point
Products and a recognized industry speaker and contributing editor to a
number of trade publications. He said he has seen counterfeit product
frequently, although less so in recent years.
Activity has subsided a little in the last couple of years, but (at various past
events) there was a sizable contingency of manufacturers with
remanufactured product on their tabletops, and counterfeit underneath
for anyone that wanted to see it. Even the packaging was exactly like the
OEMs at the time. Hence the added holograms and other identifiers
now on OEM packaging.
July 2009
31
Cover Story
Going green is good. But saving green, especially in a down economy,
apparently is even better.
Last fall, SoyPrint cartridges entered the market. Traction for the laser
cartridges, which use toner derived from soy oil, has been steady.
"Until the price comes down, it won't be competitive against
remanufactured cartridges," said Sarah Caniglia.
Caniglia represents the Cistercian monks of Our Lady of Spring Bank in
Sparta, Wisc. and its Web site LaserMonksGreen. The monks, who sell
OEM and remanufactured cartridges as well as the SoyPrint brand,
donate proceeds to charity. According to Caniglia, the monks were
selling "about several
h u n d r e d S o y P r i n t
cartridges" a month as of
May.
" T h e y a r e p r i c e d
competitively against HP
cartridges, but not against
reman cartridges yet,"
Caniglia said.
On its Web site, the monks
listed an HP Q7553X black
cartridge for $164.99. The
monks were selling the
same remanufactured
SoyPrint cartridge for
$141.95. On the Internet,
tha t remanufac tured
cartridge could be found as low as $30. One large remanufacturer was
selling that cartridge for approximately $125.
PRC Technologies of Standish, Maine, is providing the cartridges. PRC
announced last summer that they would offer "the first laser printer
cartridges using toner powder derived from soybeans."
According to Battelle, one of the world's leading non-profit research and
development organizations, more than 200,000 tons of petroleum-
derived electrostatic dry toners and resins are used annually in the U.S.
to make three trillion copies.
Rick Greenlaw, vice president of marketing for PRC, said the SoyPrint
Soy Cartridges Find Place on Market By Dan Mooney • Recharger Magazine.
cartridges are being remanufactured in the U.S., but wouldn't say who is
building them. "During 2009, we will produce several thousand per
month," Greenlaw said. "Sales are growing at the rate of 35 percent per
month."
PRC is currently marketing only black SoyPrint cartridges for some HP
printers and Canon fax machines. Greenlaw said PRC is exploring
branching off into other brands this year. Color cartridges being
developed for the SoyPrint label are not in PRC's immediate plans.
A spokesperson for a large remanufacturer, who asked that the company
not be named, said tests showed soy-based toner "didn't meet our
standards or the OEM standards" for print quality.
PRC claims it found,
through months of testing,
that print quality and page
yield matched HP versions.
Greenlaw said, in some
cases, print yield has been
higher using the SoyPrint
cartridges.
"The qua l i t y o f the
c a r t r i d g e s i s g o o d , "
Caniglia said.
HP, in a statement, listed
various reasons why it
hasn't jumped into the soy
cartridge business.
"HP always remains open to
and continually explores the use of innovative materials as part of HP's
company-wide Design for Environment program, which reduces the
environmental impact of HP products through material usage, ease of
recycling and packaging efficiency," HP said in the statement.
"HP environmental product stewards have considered and tested bio-
based materials for a wide range of uses. However, incorporating bio-
based materials on a grand scale requires significant considerations, and
to date HP has not found their use to be environmentally preferable. In
addition, some bio-based materials have not met HP's high-performance
standards and may not be appropriate for many printing applications."
July 2009
32
OEM News
Canon captures 30% share in Eastern Market
Canon has announced the Eastern market to have registered the highest
growth in most product categories in the first 5 months of 2009 over the
same period last year. Canon also announced that it has become a
leading player in East in the digital camera and digital copier
multifunctional categories with 30% market share in both.
The announcement also included Canon's achievement of 30% market
share for laser printer nationally during April 2009. Ace cricketer and
Canon's brand ambassador Sachin Tendulkar visited Kolkata to be a part
of “Thrill of Thirty”- an event to celebrate the landmark. The event was
followed by a channel partner meet to share the success with Canon
partners and acknowledge their unparalleled efforts.
This announcement is a milestone since all the three divisions of Canon
India have grown substantially in East. In the Printer Products Division,
East has the highest contribution to the consumables business which is
the engine of growth for this business. 32% of consumables revenue for
Canon India is generated from the Eastern region. In the camera
products division also 38% of the supply business comes from East. In
the copier segment, consumables business grew 34% which is the highest
in the country.
East India which includes cities like Kolkata, Bhubaneshwar, Guwahati,
Patna, Ranchi and others generated revenue of Rs1.1bn across all
business in 2008. This is higher than the company's total growth plan of
25% to reach the turnover of Rs. 8.4bn establishing East as the growth
engine for Canon. Canon is looking at revenues of Rs1.5bn in 2009 from
East which is a growth of over 30%.
Kensaku Konishi, President & CEO, Canon India remarked saying, “At
Canon we always aim at providing products with innovative technologies
making the products user friendly. We are thrilled to announce that all
our three product divisions have grown higher than the industry in East
and have generated highest market share from the Eastern market. At the
same time we aim to further increase penetration and sustain
momentum in these markets. These markets continue to be crucial to
our overall growth and we plan to expand further to reach out to our end
users.”
Aiding the robust growth of Canon across key markets even in
challenging times is the digital imaging major's strategy of consistently
coming up with innovative offerings across categories aimed at forging
stronger relationships with consumers as well as partners. With its
Eastern India Market also on a growth curve, the company is rapidly
progressing towards achieving its target revenue of Rs8.4bn in 2009.
Speaking on the occasion, Alok Bharadwaj, Senior Vice President,
Canon India said, “For us at Canon, the East has always been one of our
key markets and now the key revenue generator as well. We have
successfully managed to penetrate the Eastern market to a great extent.
Canon today has a footprint in 300 towns across India out of which 80
towns are situated in the East. 60% of our business in East comes from
outside West Bengal demonstrating high potential of smaller states in
East.”
“Our consistent marketing efforts and channel initiatives coupled with
the high brand loyalty and goodwill from our customers and partners in
the East has helped us reach this milestone figure. We will continue to
invest in these markets to sustain our position and move towards market
leadership in all the areas. We are glad to have Sachin Tendulkar amidst
us to celebrate our success in the East and be a part of “Thrill of Thirty”
he added.
Brand Ambassador Sachin Tendulkar said “I am very happy to share this
milestone with Canon and be a part of the celebration. I wish them all
the best and look forward to many more milestones in East India”.
Lexmark Renews India Focus with New Products
Lexmark International has launched 67 new products in India in line
with its renewed focus on India market. These products and their
software been developed at the company's R&D centre in Kolkata.
Amit Basu, Head of IT & Technology, Lexmark India said “It is an
absolute moment of pride for us that we have been involved in the
product development and hence the products are extremely user-friendly
and as per the needs of the customers. The Indian market sees the foray
of these products immediately after the US and before the other Asian
countries.”
KP Ranjan, Country Head, India, Lexmark International said,
“Through this renewed growth and expansion focus for India, with huge
investment plans, aggressive marketing strategy and launch of new
technologically advanced products lined up, we aim to showcase our
commitment to the Indian market and strengthen our brand image in
this region. We are striving to reiterate our brand's focus towards
providing our customers with innovative, advanced and supreme quality
products.”
The Deadline for receiving
Advertisements &
Press releases
is 20th of preceding month.
July 2009
35
Techanical
While all most all printers are very reliable and are very easy to install and
work with, a little bit of care can go a long way to keep them that way.
The best problem is the one that never occurs. Many printer problems are
avoided with a little common sense, such as regular cleaning and
choosing quality printer paper.
Avoid paper jams.
Among the most common problems with any make of printer are paper
jams. A printer will jam for any number of reasons. To avoid paper jams
take care of the following:
Keep your printer clean. Use vacuum cleaner to suck out dust and any
toner spillage from time to time.
Turn the printer off, unplug it and clean the printer with a damp sponge.
You can use water or a light household cleaner.
Use correct type of paper. If the paper is too thick or thin and hand made
paper etc. can cause paper jam. Check you printer manual for the correct
type of paper.
Humidity and static cause paper misfeed. When loading the printer,
always riffle the paper to separate the sheets. Persistent misfeeds, jams
and double-sheeting may indicate that one or more of the feed rollers are
worn. This repair usually requires the attention of a professional.
Always adjust the paper guides properly. They have a tendency to shift. If
the paper guides are not adjusted to suite the paper size, it results in cross
feeding and jams.
Periodically check the rollers on the printer that feed the paper through
its pathway for wear out. While cleaning the printer periodically and
using the correct paper type are easy fixes, roller replacement can be a
difficult job depending on the model of the printer. Get them replaced
from the service centre.
Regardless of the cause, when removing a paper jam, always pull the
paper in the direction of the paper path, because pulling it backwards can
severely damage the printer.
Certain printers are more susceptible to paper jams than others. In my
experience, any printer that holds the paper vertically and then pulls it
down through the printer isn't designed for heavy use, but many
organizations make use of them on individual systems and should be
aware of this flaw. So please check the duty cycle of the printer and
upgrade if necessary. (Most OEM web sites have duty cycles listed on
their websites.
Print a blank page.
Run a clean page through your printer. This will pick up lint, dust, and
stray toner. Open your word processor to a blank page and press the Print
command. If it won't print a blank page, type any character and then
press print.
There are several inkjet and laser cleaning products that claim to remove
dust, dried ink, and paper debris from the feed rollers, toner drum, and
thermal head. Try them out.
Use the Printer Regularly.
If you use your printer regular this will prevent ink drying up and keep
the printer and ink in good condition. Use both Colour and black and
white prints weekly to stop the nozzles on your printer getting clogged up,
or the ink to simply dry up.
Power Supply:
A laser printer should never be plugged into a UPS, because the UPS can
be damaged by the surges of power required by a printer to keep the fuser
assembly warm, unless you have a UPS which can take the load. This can
result in the Printer displaying a 50.4 error message.
Always use the power supply unit provided by the OEM and in case of a
third party replacement power supply unit, ensure the power supply has
the correct power rating. The voltage and the current rating must exactly
match the OEM power supply and not be an approximate match.
Always keep your printer off when not in use. Apart from saving power it
also keeps it safe in case of power surges and spikes.
Replace cartridges when asked.
If the toner is low, simply removing the cartridge and shaking it to
redistribute the toner more evenly can temporarily resolve the problem
until you can replace the cartridge.
In case of inkjet printers, continuing to print from an empty cartridge
can result in circuit burnout in the cartridge head rendering it un-
refillable. Replace cartridge as soon as the warning comes, even if there is
a small amount of residual ink in the cartridge.
In case of laser printers if toner smears or does not stay on the paper
If words and images come off the paper when a hand is run across them,
there are a few possible problems. First, the fuser assembly may be
damaged or at the end of its life. The solution is to replace the fuser
assembly. Repairing a fuser assembly is generally not recommended
because the fuser is considered a consumable printer part and not worth
the time or effort to fix. Second, the toner cartridge may be defective and
letting too much toner out at one time. In a black-and-white laser printer,
the solution is to replace the toner cartridge. In a color laser printer, only
replace the cartridge that is exhibiting the problem. Third, some toner
may have spilled in the printer. If so, you'll need to clean it out.
Color laser printers (CLP) use toner at different rates. Missing colors or
Keeping your printer in good shape…. By Deepak M Jalihal.
July 2009
36
Techanical
unevenly balanced colors on CLP print jobs usually indicates that you
need to replace the corresponding toner cartridge
Take care while installing the cartridge.
Make sure that the plastic protective tape on the new black cartridge is
off. Many printer owners commit this simple mistake possibly due to
absent-mindedness or maybe due to distractions while loading the new
black ink cartridge. Others simply forget to do so.
Same applies to the laser cartridges. Please remove the pull tab seal as
shown in the instruction sheet which comes along with the cartridge or
Printer. Failure to do so can result in cartridge and printer damage.
Calibrate the HP printer. Some people think that they can skip through
this process because they already calibrated the printer after it was
purchased. One thing to remember is that every time there is a need for a
new printer cartridge, calibration is one of the steps to perform right after
loading.
Always use the proper printer driver.
The best is the one which came with your printer. But when you upgrade
the operating system check the OEM web site.
As new operating systems are released, new drivers will need to be loaded
for your existing printers. Not all printers have a driver for every OS. In
these cases, it's best to consult the printer manual and find out what
printers the drivers will emulate. While not all of the functionality of the
printer will be available under this emulation, at least basic printing will
work. For example, most HP printers will print with the HP LaserJet II
driver installed, although specific options, such as duplexing, will not
work
Most printers will automatically update you on software updates from
their manufacturers. If this is not the case, check the Web site regularly
(once a month or so) for software updates.
Keep the printer properly.
Make sure that the printer is kept on an even surface and not resting
crooked.
Keep beverages, cigarette smoke, and messy kids and pets away from the
machine.
Make sure to have enough space all around the printer as the power
supply heats up and requires circulation of air to cool it.
Cover your printer when not in use.
Protect your printer when it's not in use. The easiest printer maintenance
to perform is to simply cover it with a dust cover when it is not being used.
This will protect your printer and make cleaning the printer easier.
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July 2009
39
Advertiser Index
Company Name Page
Future Graphics 1,24,25Tel: 0 22-28245629Fax:0 22-28244590E-Mail: [email protected]
Indian Toners & Developers Ltd. 16Ph: +91 5960 228148Fax: +91 5960 228175 E-mail: [email protected]: www. indiantoners.com
ITONE Inc. 9Phone : +91 22 24229166E-mail : [email protected]
Indrayani Sales Pvt. Ltd. 33,34Tel : +91-22 4040 4040Fax : +91- 22 4040 4242E-mail: [email protected]: www.printindia.com
UniNet Imaging Inc. 3,5,28,29Ph: +1 310 280 9620Fax: +1 310 838 7294
www.uninetimaging.com
World Expo 12,13,36Ph: 800 280 6218Fax: 541 346 3545Web: http://worldexpo.rechargermag.com
Static Control Components 20,21Tel: +44 118 923 8800Fax: +44 118 923 8811Email: [email protected]: scceurope.co.uk
Web:
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