^dD3fi)J ^^^^Z^ ^f^35c)f^

21 ltSJCcopy^

22 5o^dOs)ltSieoi sJWciO ^c^ro^ ^^c^^^ci sS^s^r^rt

23 sp^d^dO cplusmn) c3S ci sic^^^d sS^df^r^

24 ^c33ri3^dO ^dc3laquo)^ w d ^ ^ ^ sSs ^dr rt

25 z^ds^dO z lfs croa)drt^ rtrs^e^^drs

27 2^18)^ oieiesseSoJ 5i)i33Sf^aod s n j o ^ A d d i)cdi^t)rt^o

tsgs^ai)-2

^dc3laquo)e^ ^Ti^td 5i)ct35c)c^ 0 amp Q

2 1 ^^^

Dss^aj^ si)SS3s rroo0lt^23oplusmn)5jiplusmn) ^^od) ros^ci laquoc^^^ w^s i )

=Dd)0jD^c^ gdd ^d js ra EoOdo oss^d^ 3oE3|AcJ d ^ o s ^ o d ) Dt)5 rlslt3

^(^d) ^ d ^ ^ rodFamps^^ 5d^^ d ^ ^ ^2pd^Q esd^^ wqi))^ j3dF2i)^

^Ti^tt) laquo5ltD23S2i copyorirlTOAd) ^54)Fd dJsajDd oijsd)c3ltJ s^od^ ssjiQci) o o

ydsro ^-Si-^^ 5c)oi)F^dDd^ i)i)3i3J7lfs^i)deuro) wd^ ^ dd^oplusmnraquo

^jSE^rroo^ ^23t)Ado^d 3ddOoJDJ3 ltg^ltje3fj Qfirts^ laquo5Q5Bd y _o t^ -0 n ^

Gandhi MK 93) An Autobiography or the Story of My Experiments with Truth Navaljiban Publishing House Ahamedabad pp 11-15

Mishra NL (1991) Responsive Administration Amar Jyothi Publications Jaipur pp 46-51

55

mdash- mdashbull n mdash

FW Riggsddci 3J53d laquoi^^^ltJO 3t)siH)f sifi^oplusmni JOplusmnI

ErortsJ2o7bltS) ^cs^rt siro^ oss^d ampJd^^ d^dj sdosdjsrsriioi)^^ TOQdco

5Jc)Cj|j Eifjd E rorldSoTi) ) god Jd^^dfi)^ ^os^ra laquo5d^^ ^ ^ 4 ^ ^ ^

T^doiico raqjj^io iD^odd ssd^^ ^)oplusmnisi)rt^ dE 3oSDod amp3regci) w ^ ^ ^

crosiltamp^ 5^)^333 rroopesS o i )dd i cros^d d-Soira^ ds^ 03Ce) ezJd d ^

pound52pdp 3dl03D0plusmn) sect(0d230dDS3c)AdD3t) 5dOod 3Jgtsect0iQ2J 3J20i)i

fcjd^^dO 23srid6ooDdo^ drod^d EampJSO^ t j d ^ ^ oplusmngto^dcii r i^r lQsectbd

3J^O3)0plusmn)(pound) 2Jsd^dpound) ^aor l ra^^d do^3oi)3^ crozs ddj s o ^ d^lt33s33d

3js^di)^ dSo^d Soodo DD^Jd laquo d ^ ^ d^d5 ^ ^ Jt)P7j23e5t)dd w ros^d

rTsltSX)era Eic^loi) oaoEjroA ^cj^r i dro^ prod eSOEo e5025di

rrooO^ESoiiddo rrado ^Ot)poundij dOt^o3oi)lt3 d20OE33A d^SjDQ^c3s^d ^srLo

rro dD dD^dlt^ TO(S srarbd doE3t)oi)3 ODES tsd^i^s^ 8edo ^ode ^os^

dw d d 2o33odcctosi rosideai) riradD d ^ ^ ^^dsc)2oceood doDj^sroh

^ Kumarswamy R (2008) ijc^^ei f^usrVFis ^cabr^d^rfi (fc^^^^^ ^s^rs^ei-sJ^abrir

Sharma SK (2005) Dynamics of Development Wencept Publishing House New Delhi pp 211-215

Gandhi MK (1942) My Idea of Village Swaraj Harijan July 26 Navaljiban Publishing House Ahamedabad pp 158-161

56

)Oed^ o^kzieuro) aiid zirorisiSoTiDlD^ fgoQcJiira ^ c ^ 1990 d dsJ^d ^o^d

poundjjSJjoplusmnroA diSiampp^si^ proAdos^ci) ^ 3 o plusmn ) dJSje^^533Ac3^^ ds ^^^S

laquoi)2P^^aiQoSdDSJ siroampDgtB ^o^23|c^5^ SioQpi ^jsixra^ JOSJ^F (Mass

Communication) sJg5ijoi)lt3 2oOci) OevSoi) 5Sdoplusmn)i)^ot3osi53Qd d^ 53o^oplusmni

SJOSTOA g o d raquoJioplusmn) i^ zSed^d^ ^^^ St)rlQ 3jdj3e^S3sA droSo^

djsd^pdoD j5t)rd droZo^l i^^o^sssojdf^^ 20sijde5c)Adi)SsectdD amp9is33oi5F ararlra

t 5d^ ^d^^ fjdi)5^c3t)Ad ^do^^^^ ejd^^^^ eyd^^dJD^ jd^ c3j^^

^ Kumarswamy R (2008) 2i33i7 ^tjsrvc^ ssccbr^^riv (d^s3^f fi^r3oei-i3^drir

57

_D 63 O - o n

^oDamp7i)5i6 o^5t)QaiJDh t5d^^dO laquoo^Oi d^ioJDi) d0i)^d laquod9^d

d2^di ^AjD5^dod laquo(rooiDdl aoE3igt d wdlaquo^d 3jDJcf dz^^r^

sdjsd^sroAdo 3fdri^ rtoe^doud dQrLra ^ d ltad)jroj laquod^ ^ ^oaossooiroA

TO0iDFidF2ob^d^^

ltD^233j05laquo ( dD 3c) J Wd^i^dc^D^ t)QF5^S3i)A ^Sdrd ^ ^ ZiF^^^CXi)

sJddds^rd^odd^ ^z3tid dxQz^d ^(^D 2Sed^d)amp3dFi) ^33^deuro) doz^^

^^wddoSjdhd e)odD S3sjro^)^d^^ ^dDj3sj fcjd^^di) soosrodD Oi^oi)lt0 0 0 o amp 4 lt

2jsi6d3c)dCBrt)^d f)ssectrtsodd G to G (j5tiFd o53Fdr(s j02JoqJ)

(Government to Government) d3t)2ogtl o^E33Jdi) wqJD^d (Dd)^^

5dlaquogt df ^ ^eod j5SFd 1 3raol)eoplusmni xl5c)Fdrsfe ssrijs si^d TJSSFO

Report of the working group on convergence of e-governance for the 11 five year plan (2002-2007) Planning Commission November-2001 pp 14-21[SMART Simple Maral Accountable Responsive and Transparent]

Gopal Swamy N (2006) Information Technology and e-governance New Age International Publications New Delhi pp 9-11

Thoshiobi (2007) e-governance A Global perspective on a new paradigm IOS Press pp 36-37

58

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

tsgs^ai)-2

^dc3laquo)e^ ^Ti^td 5i)ct35c)c^ 0 amp Q

2 1 ^^^

Dss^aj^ si)SS3s rroo0lt^23oplusmn)5jiplusmn) ^^od) ros^ci laquoc^^^ w^s i )

=Dd)0jD^c^ gdd ^d js ra EoOdo oss^d^ 3oE3|AcJ d ^ o s ^ o d ) Dt)5 rlslt3

^(^d) ^ d ^ ^ rodFamps^^ 5d^^ d ^ ^ ^2pd^Q esd^^ wqi))^ j3dF2i)^

^Ti^tt) laquo5ltD23S2i copyorirlTOAd) ^54)Fd dJsajDd oijsd)c3ltJ s^od^ ssjiQci) o o

ydsro ^-Si-^^ 5c)oi)F^dDd^ i)i)3i3J7lfs^i)deuro) wd^ ^ dd^oplusmnraquo

^jSE^rroo^ ^23t)Ado^d 3ddOoJDJ3 ltg^ltje3fj Qfirts^ laquo5Q5Bd y _o t^ -0 n ^

Gandhi MK 93) An Autobiography or the Story of My Experiments with Truth Navaljiban Publishing House Ahamedabad pp 11-15

Mishra NL (1991) Responsive Administration Amar Jyothi Publications Jaipur pp 46-51

55

mdash- mdashbull n mdash

FW Riggsddci 3J53d laquoi^^^ltJO 3t)siH)f sifi^oplusmni JOplusmnI

ErortsJ2o7bltS) ^cs^rt siro^ oss^d ampJd^^ d^dj sdosdjsrsriioi)^^ TOQdco

5Jc)Cj|j Eifjd E rorldSoTi) ) god Jd^^dfi)^ ^os^ra laquo5d^^ ^ ^ 4 ^ ^ ^

T^doiico raqjj^io iD^odd ssd^^ ^)oplusmnisi)rt^ dE 3oSDod amp3regci) w ^ ^ ^

crosiltamp^ 5^)^333 rroopesS o i )dd i cros^d d-Soira^ ds^ 03Ce) ezJd d ^

pound52pdp 3dl03D0plusmn) sect(0d230dDS3c)AdD3t) 5dOod 3Jgtsect0iQ2J 3J20i)i

fcjd^^dO 23srid6ooDdo^ drod^d EampJSO^ t j d ^ ^ oplusmngto^dcii r i^r lQsectbd

3J^O3)0plusmn)(pound) 2Jsd^dpound) ^aor l ra^^d do^3oi)3^ crozs ddj s o ^ d^lt33s33d

3js^di)^ dSo^d Soodo DD^Jd laquo d ^ ^ d^d5 ^ ^ Jt)P7j23e5t)dd w ros^d

rTsltSX)era Eic^loi) oaoEjroA ^cj^r i dro^ prod eSOEo e5025di

rrooO^ESoiiddo rrado ^Ot)poundij dOt^o3oi)lt3 d20OE33A d^SjDQ^c3s^d ^srLo

rro dD dD^dlt^ TO(S srarbd doE3t)oi)3 ODES tsd^i^s^ 8edo ^ode ^os^

dw d d 2o33odcctosi rosideai) riradD d ^ ^ ^^dsc)2oceood doDj^sroh

^ Kumarswamy R (2008) ijc^^ei f^usrVFis ^cabr^d^rfi (fc^^^^^ ^s^rs^ei-sJ^abrir

Sharma SK (2005) Dynamics of Development Wencept Publishing House New Delhi pp 211-215

Gandhi MK (1942) My Idea of Village Swaraj Harijan July 26 Navaljiban Publishing House Ahamedabad pp 158-161

56

)Oed^ o^kzieuro) aiid zirorisiSoTiDlD^ fgoQcJiira ^ c ^ 1990 d dsJ^d ^o^d

poundjjSJjoplusmnroA diSiampp^si^ proAdos^ci) ^ 3 o plusmn ) dJSje^^533Ac3^^ ds ^^^S

laquoi)2P^^aiQoSdDSJ siroampDgtB ^o^23|c^5^ SioQpi ^jsixra^ JOSJ^F (Mass

Communication) sJg5ijoi)lt3 2oOci) OevSoi) 5Sdoplusmn)i)^ot3osi53Qd d^ 53o^oplusmni

SJOSTOA g o d raquoJioplusmn) i^ zSed^d^ ^^^ St)rlQ 3jdj3e^S3sA droSo^

djsd^pdoD j5t)rd droZo^l i^^o^sssojdf^^ 20sijde5c)Adi)SsectdD amp9is33oi5F ararlra

t 5d^ ^d^^ fjdi)5^c3t)Ad ^do^^^^ ejd^^^^ eyd^^dJD^ jd^ c3j^^

^ Kumarswamy R (2008) 2i33i7 ^tjsrvc^ ssccbr^^riv (d^s3^f fi^r3oei-i3^drir

57

_D 63 O - o n

^oDamp7i)5i6 o^5t)QaiJDh t5d^^dO laquoo^Oi d^ioJDi) d0i)^d laquod9^d

d2^di ^AjD5^dod laquo(rooiDdl aoE3igt d wdlaquo^d 3jDJcf dz^^r^

sdjsd^sroAdo 3fdri^ rtoe^doud dQrLra ^ d ltad)jroj laquod^ ^ ^oaossooiroA

TO0iDFidF2ob^d^^

ltD^233j05laquo ( dD 3c) J Wd^i^dc^D^ t)QF5^S3i)A ^Sdrd ^ ^ ZiF^^^CXi)

sJddds^rd^odd^ ^z3tid dxQz^d ^(^D 2Sed^d)amp3dFi) ^33^deuro) doz^^

^^wddoSjdhd e)odD S3sjro^)^d^^ ^dDj3sj fcjd^^di) soosrodD Oi^oi)lt0 0 0 o amp 4 lt

2jsi6d3c)dCBrt)^d f)ssectrtsodd G to G (j5tiFd o53Fdr(s j02JoqJ)

(Government to Government) d3t)2ogtl o^E33Jdi) wqJD^d (Dd)^^

5dlaquogt df ^ ^eod j5SFd 1 3raol)eoplusmni xl5c)Fdrsfe ssrijs si^d TJSSFO

Report of the working group on convergence of e-governance for the 11 five year plan (2002-2007) Planning Commission November-2001 pp 14-21[SMART Simple Maral Accountable Responsive and Transparent]

Gopal Swamy N (2006) Information Technology and e-governance New Age International Publications New Delhi pp 9-11

Thoshiobi (2007) e-governance A Global perspective on a new paradigm IOS Press pp 36-37

58

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

mdash- mdashbull n mdash

FW Riggsddci 3J53d laquoi^^^ltJO 3t)siH)f sifi^oplusmni JOplusmnI

ErortsJ2o7bltS) ^cs^rt siro^ oss^d ampJd^^ d^dj sdosdjsrsriioi)^^ TOQdco

5Jc)Cj|j Eifjd E rorldSoTi) ) god Jd^^dfi)^ ^os^ra laquo5d^^ ^ ^ 4 ^ ^ ^

T^doiico raqjj^io iD^odd ssd^^ ^)oplusmnisi)rt^ dE 3oSDod amp3regci) w ^ ^ ^

crosiltamp^ 5^)^333 rroopesS o i )dd i cros^d d-Soira^ ds^ 03Ce) ezJd d ^

pound52pdp 3dl03D0plusmn) sect(0d230dDS3c)AdD3t) 5dOod 3Jgtsect0iQ2J 3J20i)i

fcjd^^dO 23srid6ooDdo^ drod^d EampJSO^ t j d ^ ^ oplusmngto^dcii r i^r lQsectbd

3J^O3)0plusmn)(pound) 2Jsd^dpound) ^aor l ra^^d do^3oi)3^ crozs ddj s o ^ d^lt33s33d

3js^di)^ dSo^d Soodo DD^Jd laquo d ^ ^ d^d5 ^ ^ Jt)P7j23e5t)dd w ros^d

rTsltSX)era Eic^loi) oaoEjroA ^cj^r i dro^ prod eSOEo e5025di

rrooO^ESoiiddo rrado ^Ot)poundij dOt^o3oi)lt3 d20OE33A d^SjDQ^c3s^d ^srLo

rro dD dD^dlt^ TO(S srarbd doE3t)oi)3 ODES tsd^i^s^ 8edo ^ode ^os^

dw d d 2o33odcctosi rosideai) riradD d ^ ^ ^^dsc)2oceood doDj^sroh

^ Kumarswamy R (2008) ijc^^ei f^usrVFis ^cabr^d^rfi (fc^^^^^ ^s^rs^ei-sJ^abrir

Sharma SK (2005) Dynamics of Development Wencept Publishing House New Delhi pp 211-215

Gandhi MK (1942) My Idea of Village Swaraj Harijan July 26 Navaljiban Publishing House Ahamedabad pp 158-161

56

)Oed^ o^kzieuro) aiid zirorisiSoTiDlD^ fgoQcJiira ^ c ^ 1990 d dsJ^d ^o^d

poundjjSJjoplusmnroA diSiampp^si^ proAdos^ci) ^ 3 o plusmn ) dJSje^^533Ac3^^ ds ^^^S

laquoi)2P^^aiQoSdDSJ siroampDgtB ^o^23|c^5^ SioQpi ^jsixra^ JOSJ^F (Mass

Communication) sJg5ijoi)lt3 2oOci) OevSoi) 5Sdoplusmn)i)^ot3osi53Qd d^ 53o^oplusmni

SJOSTOA g o d raquoJioplusmn) i^ zSed^d^ ^^^ St)rlQ 3jdj3e^S3sA droSo^

djsd^pdoD j5t)rd droZo^l i^^o^sssojdf^^ 20sijde5c)Adi)SsectdD amp9is33oi5F ararlra

t 5d^ ^d^^ fjdi)5^c3t)Ad ^do^^^^ ejd^^^^ eyd^^dJD^ jd^ c3j^^

^ Kumarswamy R (2008) 2i33i7 ^tjsrvc^ ssccbr^^riv (d^s3^f fi^r3oei-i3^drir

57

_D 63 O - o n

^oDamp7i)5i6 o^5t)QaiJDh t5d^^dO laquoo^Oi d^ioJDi) d0i)^d laquod9^d

d2^di ^AjD5^dod laquo(rooiDdl aoE3igt d wdlaquo^d 3jDJcf dz^^r^

sdjsd^sroAdo 3fdri^ rtoe^doud dQrLra ^ d ltad)jroj laquod^ ^ ^oaossooiroA

TO0iDFidF2ob^d^^

ltD^233j05laquo ( dD 3c) J Wd^i^dc^D^ t)QF5^S3i)A ^Sdrd ^ ^ ZiF^^^CXi)

sJddds^rd^odd^ ^z3tid dxQz^d ^(^D 2Sed^d)amp3dFi) ^33^deuro) doz^^

^^wddoSjdhd e)odD S3sjro^)^d^^ ^dDj3sj fcjd^^di) soosrodD Oi^oi)lt0 0 0 o amp 4 lt

2jsi6d3c)dCBrt)^d f)ssectrtsodd G to G (j5tiFd o53Fdr(s j02JoqJ)

(Government to Government) d3t)2ogtl o^E33Jdi) wqJD^d (Dd)^^

5dlaquogt df ^ ^eod j5SFd 1 3raol)eoplusmni xl5c)Fdrsfe ssrijs si^d TJSSFO

Report of the working group on convergence of e-governance for the 11 five year plan (2002-2007) Planning Commission November-2001 pp 14-21[SMART Simple Maral Accountable Responsive and Transparent]

Gopal Swamy N (2006) Information Technology and e-governance New Age International Publications New Delhi pp 9-11

Thoshiobi (2007) e-governance A Global perspective on a new paradigm IOS Press pp 36-37

58

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

)Oed^ o^kzieuro) aiid zirorisiSoTiDlD^ fgoQcJiira ^ c ^ 1990 d dsJ^d ^o^d

poundjjSJjoplusmnroA diSiampp^si^ proAdos^ci) ^ 3 o plusmn ) dJSje^^533Ac3^^ ds ^^^S

laquoi)2P^^aiQoSdDSJ siroampDgtB ^o^23|c^5^ SioQpi ^jsixra^ JOSJ^F (Mass

Communication) sJg5ijoi)lt3 2oOci) OevSoi) 5Sdoplusmn)i)^ot3osi53Qd d^ 53o^oplusmni

SJOSTOA g o d raquoJioplusmn) i^ zSed^d^ ^^^ St)rlQ 3jdj3e^S3sA droSo^

djsd^pdoD j5t)rd droZo^l i^^o^sssojdf^^ 20sijde5c)Adi)SsectdD amp9is33oi5F ararlra

t 5d^ ^d^^ fjdi)5^c3t)Ad ^do^^^^ ejd^^^^ eyd^^dJD^ jd^ c3j^^

^ Kumarswamy R (2008) 2i33i7 ^tjsrvc^ ssccbr^^riv (d^s3^f fi^r3oei-i3^drir

57

_D 63 O - o n

^oDamp7i)5i6 o^5t)QaiJDh t5d^^dO laquoo^Oi d^ioJDi) d0i)^d laquod9^d

d2^di ^AjD5^dod laquo(rooiDdl aoE3igt d wdlaquo^d 3jDJcf dz^^r^

sdjsd^sroAdo 3fdri^ rtoe^doud dQrLra ^ d ltad)jroj laquod^ ^ ^oaossooiroA

TO0iDFidF2ob^d^^

ltD^233j05laquo ( dD 3c) J Wd^i^dc^D^ t)QF5^S3i)A ^Sdrd ^ ^ ZiF^^^CXi)

sJddds^rd^odd^ ^z3tid dxQz^d ^(^D 2Sed^d)amp3dFi) ^33^deuro) doz^^

^^wddoSjdhd e)odD S3sjro^)^d^^ ^dDj3sj fcjd^^di) soosrodD Oi^oi)lt0 0 0 o amp 4 lt

2jsi6d3c)dCBrt)^d f)ssectrtsodd G to G (j5tiFd o53Fdr(s j02JoqJ)

(Government to Government) d3t)2ogtl o^E33Jdi) wqJD^d (Dd)^^

5dlaquogt df ^ ^eod j5SFd 1 3raol)eoplusmni xl5c)Fdrsfe ssrijs si^d TJSSFO

Report of the working group on convergence of e-governance for the 11 five year plan (2002-2007) Planning Commission November-2001 pp 14-21[SMART Simple Maral Accountable Responsive and Transparent]

Gopal Swamy N (2006) Information Technology and e-governance New Age International Publications New Delhi pp 9-11

Thoshiobi (2007) e-governance A Global perspective on a new paradigm IOS Press pp 36-37

58

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

_D 63 O - o n

^oDamp7i)5i6 o^5t)QaiJDh t5d^^dO laquoo^Oi d^ioJDi) d0i)^d laquod9^d

d2^di ^AjD5^dod laquo(rooiDdl aoE3igt d wdlaquo^d 3jDJcf dz^^r^

sdjsd^sroAdo 3fdri^ rtoe^doud dQrLra ^ d ltad)jroj laquod^ ^ ^oaossooiroA

TO0iDFidF2ob^d^^

ltD^233j05laquo ( dD 3c) J Wd^i^dc^D^ t)QF5^S3i)A ^Sdrd ^ ^ ZiF^^^CXi)

sJddds^rd^odd^ ^z3tid dxQz^d ^(^D 2Sed^d)amp3dFi) ^33^deuro) doz^^

^^wddoSjdhd e)odD S3sjro^)^d^^ ^dDj3sj fcjd^^di) soosrodD Oi^oi)lt0 0 0 o amp 4 lt

2jsi6d3c)dCBrt)^d f)ssectrtsodd G to G (j5tiFd o53Fdr(s j02JoqJ)

(Government to Government) d3t)2ogtl o^E33Jdi) wqJD^d (Dd)^^

5dlaquogt df ^ ^eod j5SFd 1 3raol)eoplusmni xl5c)Fdrsfe ssrijs si^d TJSSFO

Report of the working group on convergence of e-governance for the 11 five year plan (2002-2007) Planning Commission November-2001 pp 14-21[SMART Simple Maral Accountable Responsive and Transparent]

Gopal Swamy N (2006) Information Technology and e-governance New Age International Publications New Delhi pp 9-11

Thoshiobi (2007) e-governance A Global perspective on a new paradigm IOS Press pp 36-37

58

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

lD)dDoi3srorfc)5j sixso^ laquoc^^^dd d ^ ^ iplusmn)deuro) TjSoroooJroAd

^jifs^oci) Of lioi^ ^o^^campodd G to C (^jssrd splusmn)^ ^^r ^ OEooci)

(Government to Citizens) ^do^fssfi esdsect^d jSt)0plusmniQod Tossrd

ti a a e) a a

-^biis^ 2jes5rt tEplusmniSSf d sampelt3E53drloi)i)gt drodod sixrao^ wd^^^ dd^

5c)oi)F^)dF2o7i)^d

^ d o d iDdD- ra S t5d^^d 2os6oplusmni stfira-odD dssdooampodd G to B

(j53Fd do^ sroclziij Je^d jowoqJ) (Government to Business) ^T^^^

5d9^d Ejs^^oi) d^jso^ jroFd j s3s(Soi)0 codod (DltDd eoQdDristraquo

^^TOO^ ^ ltai ^3SjQ isSjSrod T^edri r copyr ^S)dod ddsroj^r^rt^ )ecopy6 copy3^ri^

en3Dd^oi) rtradDWris dOsectieof3 ssdirt^od isr^ jort^ dDsi) djDdb^^oi) cJ eJ ^ mdash J eJ

5ampelt3 sSdrls 5oplusmn)OS ra g^sO ^isioijris dDee3 3ed pdod^FdFi) ^jsod^d

dj30i^ laquod^^d dDelt SoS jsaoDd6 iS)dDj3s 3 w d ^ ^ pddesOoJroA

5c)0plusmn)FidF2oi)^d

ltSd53si ^^^igtr^ w^^ol) ltSf5jsodD dJDdOoampodd G to E (j5c)Fd

d^^ 3reg^ddrFd jOEooqJ) (Government to Employees) 5t)Fd

59

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

($pdCd2-2

^^^M_ ^MA)^^ 3^^dd 5epound 53gtB dE5egtB soQ sosrlrs laquo55idb

sioso^ e5( dlt5 d^ioi)^^ dDdltpound) ^ci)ro^ wd^^d so^6 ^j^^ooJroA

f-i wi 4 ltn 6 Is 5soi)ridramp)3i)^c3

22 5o^dDBa^eo^ ^^^^ ^ctjc33c^ 5c ci t^^^Tii^

i)i53S3irit3^l3^dD^ 55Srts(3 si d Q3C^ cros^rt^Aoi^ojs ssSDeosa slrado

TJtj^dOd s sSDeo sdO Sddo^c^^ ^o^23|^d sixrao^ ^srld dSo tsd^^

d^d3oplusmn)i) djsltajiis^d^ ^ d o 5d oi)b )edei)Ad ^ 0 tsd^^^d

^^oifsodjs ^^Fir^^^ esqjsro ^raroiirts^ci)^ oas^d ^gtIO3J320^ d2 r

^oiajjDd ddp^ccbfi) ^gt7ifs^ejsAd ^ d ^ o ^ sJ dcoiOsroA copy0^ ^eod

j5i)rd5^ 3qDOvl(oplusmn) ^j^rdrisJjsoQr^ =)qD OegtBoi) w d ^ ^ d djd^3drsi)^

d3t)amp)gti o^ES|Jd f)Soplusmn)^ ^idr2oi)^d ltS)dD3Dj tJd^^dci)^ ^vBo3j3Sj orlf3

ogtltSjid WDdesJQod bd3sdD 22000 ^2fi^k^ji^^ 7JDampjcxgtAd laquo3pound)c

ronoe^or ots^de oe^oJD rorioe^ edrls ^^ ^jrtjs^co sto^ e5d5t)2Jdfi)

Information and Communications for development extending reach and increasing impact -The world Bank Report 2009 p 149 Available at httpwwwlworldbank org publicsectoregovargentina

60

ampi^oigt-2

(DdDOTjj ^x^^t^ 5plusmna30^ (pound)5j(roAcplusmn) e)cjdltpound) ^ lodo ejdJoi)fi)lt laquo5dQerl

tssSDfOSc) j5t)Fd Sis^s^drt 400 60^ SD2plusmn) S ESS copy 5SOplusmn)r 5plusmniri plusmn)

ti^-^tf^ lt2rf roj laquo5c^ d ES3f sJ5i) Jiec s en)c|e2iC)ocJ SA)E3 ltDci)ro f

wc^laquo^cj lcopye^Fris^rfD srodosp bs splusmnjso^ ltado53SfJ wc^^^cj lraquof ras i)

(x)dD3Sj wd^^d s ^ ^ ^ 2S^0jOsnd^ y^ 2^ r)

laquo5d^d dsidr^rtr^ ^So^op^doi ^D^C 2000 d ^ ^p^k^^O s-odD

^d^a) )q3srddi)^ irtdolras^c3o)oigt ^ diQO^ siQf os^d laquods^dci)^

2^dD^rlra^7t)d if^^dj^Qod 5d^^di)^ do ao-S ^o^23^diq^ tss jo^ 3i)^o^

di3i)d ^ed3SFj4 sodlt^oD^^^ ^s^u)^ laquoi)loi5 laquod^^ ddooi)euro)

^iidolQ^od d-Boiraodjs JirsFoJ^rt^ji) cro^d d^oiraaj de^rt ^cO(aibdoi

Source Based on Implementing the Presidents Management Agenda for E-Government E Government Strategy April-2003 Executive Office of the President USA pp 9-14

httparchiveCabinetOfFicegovuilte-convoyresources-polfs strategy Polf cited at

7112010 f-l951 Kuvemou Uravefsity Library

^ Jnaiia Sanyadri ShanKafaqhatta

oEjltS)di)SJo 54^t3^co sradozp^^ ^ ssabrsj f i ) s^^s^ i sroA )s^F5oi)5^

wd^fS^QocJ ^^^e^ sij32ogtS ^o^sssci ^^od [ I TUnit ] sifi)^ 3qsdo2p7oltjJt)oD

mdash i J _ c a amp lt lt _ D e J

ETOdcJsJF rlQ^xbs ^desJQocJ 3s3o20Dlaquo 2005dlt3 iaci)froj ejc^^i^sjji)

T j ^ F d d sjgtBcdsodjs ddst)drlsb ltDdD^j wdgt^4 2oS3jt3dD ssrid dSo

mdash a a amp i ui a

j5 t )Fd^ ^ d ^Cigtj3t)i 5d^^^ dO20Op^do^ d3S23^F 2000dO SoOCi)

^ i raFo i ) ^^ ir^cplusmn)d3sod sixQO^ ltScSDc3i)J wd^^4 zssojScxb^ )eS^ 4 y a amp B 4

io^d Ei)d 2000deuro) ltDcplusmn)jt)J tJd^i^d 5dFSofii DBES jes3e) woirseri o M a amp a

(State Service Comission) djiq^ 3jSdOEp^^ ^dD 5)^ (^ 2001 Ood

ssoiTOFdod drodDd d^jso^ (Dd)3sj pound5d^^4 laquo5i gt^ 25so3oplusmn)5i) a t e is ^ V 4

iedltsjsoDD^ ira^op03^oj^ pd^sFd^ 2004d desrt w^^e^ laquodlaquo^d^^

(EGU)5ifi Jt)(aj^^ j5t)Fde^d JOJ SoDrLQ jo^l33ris^oQAi

62

a 4 bulli (^

5^de)oi3euro) C)t)4^0j ^cJofraj tJc^^i^QocroA tsc^^^ S3E^ ^ACplusmn) 2irf sigt^

oif3esi3oplusmni5i) ^ d s d ^ ^ ^ ^ c5jsesi^oi)pound) srf^^^sro^ 2007d sSe^r^

j5DFdd 3rfgtgtoiraocirs lt^es53oplusmn) tsi^^^^^^ S)di34)j fc5i^^^4

^jSiDrlfs^p^s^i^ 2010d dfsr^ xS^SFde^d ^d^^^^^ Sduigt^^^ laquoc^^ ^ |

E 3SjDs^do sosrLra 2020d sSesJr ass^cj6i gtodsgtEo s^^rtjs ^ c ^

^diOTi t5c^^^d Eor TJJS^ biitd ^ ^ 23secti s i) Jifc^si r b o r t ^ o Q r t

^ 4 do3 s i ) ^ )d5s)c e^d^ cj qgt - e ^ amp

ltD^d ^ltDJ^ ass^rls^ ltDdo3D t5d^Jdfi)^ i)sids^djs^^dDd

2oSdoi)pound) (^sWo^ lidiro^l laquod^^ t5i)35si4 joe jo0^do^ 2008dlt3 Ss odo

j(D)e^oplusmn)i) ^dk^ ^ j^x)e^oi)0 3jsix)5DsroA 5o^2SSFod z^^i ^jd^a^

d3sq^^dir^ t^^i ssrLra d3sjd jodlrapd 2os^oi533^^o^ ^o^6 os-^eoi)

d)Wdeuro) ^)d)3i)j laquod^ ^ oirad ddoiiradO 3i)SssirlQoQd laquoD02xd^j

httpwww EGovtnz resources researchready -access-2004ready-access-2004polfcited at 14122010

Source httpwww E Govtnz resourcesresearchready-access-polfextracted on 20122010

63

a 4 bulli (^

5^de)oi3euro) C)t)4^0j ^cJofraj tJc^^i^QocroA tsc^^^ S3E^ ^ACplusmn) 2irf sigt^

oif3esi3oplusmni5i) ^ d s d ^ ^ ^ ^ c5jsesi^oi)pound) srf^^^sro^ 2007d sSe^r^

j5DFdd 3rfgtgtoiraocirs lt^es53oplusmn) tsi^^^^^^ S)di34)j fc5i^^^4

^jSiDrlfs^p^s^i^ 2010d dfsr^ xS^SFde^d ^d^^^^^ Sduigt^^^ laquoc^^ ^ |

E 3SjDs^do sosrLra 2020d sSesJr ass^cj6i gtodsgtEo s^^rtjs ^ c ^

^diOTi t5c^^^d Eor TJJS^ biitd ^ ^ 23secti s i) Jifc^si r b o r t ^ o Q r t

^ 4 do3 s i ) ^ )d5s)c e^d^ cj qgt - e ^ amp

ltD^d ^ltDJ^ ass^rls^ ltDdo3D t5d^Jdfi)^ i)sids^djs^^dDd

2oSdoi)pound) (^sWo^ lidiro^l laquod^^ t5i)35si4 joe jo0^do^ 2008dlt3 Ss odo

j(D)e^oplusmn)i) ^dk^ ^ j^x)e^oi)0 3jsix)5DsroA 5o^2SSFod z^^i ^jd^a^

d3sq^^dir^ t^^i ssrLra d3sjd jodlrapd 2os^oi533^^o^ ^o^6 os-^eoi)

d)Wdeuro) ^)d)3i)j laquod^ ^ oirad ddoiiradO 3i)SssirlQoQd laquoD02xd^j

httpwww EGovtnz resources researchready -access-2004ready-access-2004polfcited at 14122010

Source httpwww E Govtnz resourcesresearchready-access-polfextracted on 20122010

63

vl^^rf laquo sJdQ t5lcxb sirtvlf ^f35 dsi) ros^rt^O ltj)ci)raj ^U^^

tjc^^^ oi)2^^j^^ ^osd odD gt^ ) d 5s ris (asjjo siolt3D ssdrasroA

dDro5J laquodlaquo^QocJ tjo^^o^sron laquod^^deuro) 2laquojOrfe ^o^ Sood) sirodoriscopy

^ rlr3sbE cJiq ^ltSjj2o (rorraquoc3 laquod^^ s3E|di5^ i A^p i dd slfsirl wd^^dO

d^^ 333ddsiF^^ ssrlQ 6oi5Slgto^aj)ii ^dEo^croric3 eiiod^ li^^d rfo^d

52pd^Q^oci)gtSdDd ros^rtsib iDdD jraji wd^^d e)ci)35|5i^ sirsd^sroA

lidDroi t5d^^di) 5 ^otf^eurogt f)ii3ssf rlsj23e odD lfSE5A)d

d25-3gti3i) 6zi^j^^^ dDJSo^ sijj^oiQoQrt i josrit rdfi J3)j25e

(20) ^5t)rdd copyoririsTOd sroTj sorl ssoirarort do^ fro^oijsortrls

cDUs Oegt)0plusmni wd^St)^^ ddsrodri^Fi) 5o^23srodeuro) 7o^dFdd3sdde^

Information and Communications for development Extending reach and increasing impact The World Bank-Report 2009 p 149

64

(^) 50^E3SFOCJ sixjso^sSe lQr^ S5DS^gtS s3e i ifQ6 ialtS)qj sddsro JAr s

(C ) j5SFdc5 5C S OJDO^CJ )raFOplusmni sectjrtjS^SJ ^OSDObf^^ SdDSlQfSF

fJc^sS ^ fod j5laquo)Fd ^t^ j5c)Fde^d ^ospi-jo^rl^ fic^sS TjsSFd ^t^ bullmdash^ mdash0 Cp J

SiJioplusmn) Jc^s3 j ^ F d Eplusmn)plusmni jasoA eroasSo Sosrlrs jo^t33rt^ jSc^sS

JSplusmnUS2D josJ^^sJi) ltaci)3c)j wd^^ci 5i)sregrfcj sixfso^ jrop^jsSessrid

^jodEOFdO ^ ^ o i r a o d Q cro5^| copygtle sfriisjj o)oe) laquo5raquoEp3q5ai)siiD^ s g s j Q ^ d (16)

oiodseso^cj ^^oiraodD osa^s^ adD^^jj wd^^d 5ji)3S0^dlt9

Sep 4 t5 i

(EEGf^ ^^^ 2004 S^02JD^ 15 dodD TOampjeBo3o d d s s i s^ ^d)^ro^j

e5d^^di)^ atodj3eEJfj cros risiio oirad Oe^ e)oi)3ss57if3d23e8oEoodd sorj

j02ooi)i)^ iedD^d d^ 3jo^ato ^i^ ^d^^ Dt)5 1si(3 ^ESt)d2jiD|di)^ SOE^

e)dF3iQrsFrlQ^^25e5sdd oiius oe^lcxb tjd^^di) ltDd)f33c poundjd9^d

Source The United Nations E-Government Survey2008httpwww-provvic gov auversn2 polfcited at 31112010

^ European E-GovernanceAdministrationCouncil

65

sixfsot^ )siF2oo23e6oct) lro23A)d copyddOoiDJS 3tos)j5St)A (S)(Dc aoo^d ^(jo^

tsc^^^d splusmnj5o^ Eijlrt poundfo sJbs3i)cJ sosrlcopy rbpoundc)5plusmngtwd pros^FSic)^ 5es5rl i

J eJ =lt

SodA^jOSiO dOSSo^ ^ 0 ^ 2 3 | ^ d WS^^ laquo5cipound3t)OJ0F siiOdO gtS^A)d laquo50d ltDd0jf3S J

laquoJds d 5es5rtsii) srfOrassijssOai^sA ampijii^ euroA)3rfoiQeA^do^ sijsdco

^d^^^ tsJ^^M j02Jopound)^do^ ^g-^r^ra ddooji) ^ltsjd jdj crosir l

3^ ti2ra2orl9ii iS)dDro wd^^d ^dde^oi)5i) ^cssoiisron iedE3e^odi

i)copy35cgtOi^dyd^^

23 2^d^c^0 ^c^cTOc^ e5i cd d^dr^T^

e)o^daS(a^eoplusmn) s^^cj^ ltS)dD fraJ wds^d 23idrfrtoi) SIQ^

rbdDgtBosj^croAd (S)dDroj laquo5dlaquo^4 ^josooQ^do zirod^ j5SFd 1970 dpound)

^i^eJ cid5sir (Dzpsridfi)^ 5UDdoEp sb f^o^d 1977dlt0 Otx^eoi) droZol^

The European Commission Survey Reorganisation of Government back officials for better electronic Public Services-European good Practices2004available at wwwsciEmuedu

A copy of this act can be found at httpwww risbka gvaterv erv _ 2004-1-10-polfaccessed on 30102010

66

(^) 50^E3SFOCJ sixjso^sSe lQr^ S5DS^gtS s3e i ifQ6 ialtS)qj sddsro JAr s

(C ) j5SFdc5 5C S OJDO^CJ )raFOplusmni sectjrtjS^SJ ^OSDObf^^ SdDSlQfSF

fJc^sS ^ fod j5laquo)Fd ^t^ j5c)Fde^d ^ospi-jo^rl^ fic^sS TjsSFd ^t^ bullmdash^ mdash0 Cp J

SiJioplusmn) Jc^s3 j ^ F d Eplusmn)plusmni jasoA eroasSo Sosrlrs jo^t33rt^ jSc^sS

JSplusmnUS2D josJ^^sJi) ltaci)3c)j wd^^ci 5i)sregrfcj sixfso^ jrop^jsSessrid

^jodEOFdO ^ ^ o i r a o d Q cro5^| copygtle sfriisjj o)oe) laquo5raquoEp3q5ai)siiD^ s g s j Q ^ d (16)

oiodseso^cj ^^oiraodD osa^s^ adD^^jj wd^^d 5ji)3S0^dlt9

Sep 4 t5 i

(EEGf^ ^^^ 2004 S^02JD^ 15 dodD TOampjeBo3o d d s s i s^ ^d)^ro^j

e5d^^di)^ atodj3eEJfj cros risiio oirad Oe^ e)oi)3ss57if3d23e8oEoodd sorj

j02ooi)i)^ iedD^d d^ 3jo^ato ^i^ ^d^^ Dt)5 1si(3 ^ESt)d2jiD|di)^ SOE^

e)dF3iQrsFrlQ^^25e5sdd oiius oe^lcxb tjd^^di) ltDd)f33c poundjd9^d

Source The United Nations E-Government Survey2008httpwww-provvic gov auversn2 polfcited at 31112010

^ European E-GovernanceAdministrationCouncil

65

sixfsot^ )siF2oo23e6oct) lro23A)d copyddOoiDJS 3tos)j5St)A (S)(Dc aoo^d ^(jo^

tsc^^^d splusmnj5o^ Eijlrt poundfo sJbs3i)cJ sosrlcopy rbpoundc)5plusmngtwd pros^FSic)^ 5es5rl i

J eJ =lt

SodA^jOSiO dOSSo^ ^ 0 ^ 2 3 | ^ d WS^^ laquo5cipound3t)OJ0F siiOdO gtS^A)d laquo50d ltDd0jf3S J

laquoJds d 5es5rtsii) srfOrassijssOai^sA ampijii^ euroA)3rfoiQeA^do^ sijsdco

^d^^^ tsJ^^M j02Jopound)^do^ ^g-^r^ra ddooji) ^ltsjd jdj crosir l

3^ ti2ra2orl9ii iS)dDro wd^^d ^dde^oi)5i) ^cssoiisron iedE3e^odi

i)copy35cgtOi^dyd^^

23 2^d^c^0 ^c^cTOc^ e5i cd d^dr^T^

e)o^daS(a^eoplusmn) s^^cj^ ltS)dD fraJ wds^d 23idrfrtoi) SIQ^

rbdDgtBosj^croAd (S)dDroj laquo5dlaquo^4 ^josooQ^do zirod^ j5SFd 1970 dpound)

^i^eJ cid5sir (Dzpsridfi)^ 5UDdoEp sb f^o^d 1977dlt0 Otx^eoi) droZol^

The European Commission Survey Reorganisation of Government back officials for better electronic Public Services-European good Practices2004available at wwwsciEmuedu

A copy of this act can be found at httpwww risbka gvaterv erv _ 2004-1-10-polfaccessed on 30102010

66

sixfsot^ )siF2oo23e6oct) lro23A)d copyddOoiDJS 3tos)j5St)A (S)(Dc aoo^d ^(jo^

tsc^^^d splusmnj5o^ Eijlrt poundfo sJbs3i)cJ sosrlcopy rbpoundc)5plusmngtwd pros^FSic)^ 5es5rl i

J eJ =lt

SodA^jOSiO dOSSo^ ^ 0 ^ 2 3 | ^ d WS^^ laquo5cipound3t)OJ0F siiOdO gtS^A)d laquo50d ltDd0jf3S J

laquoJds d 5es5rtsii) srfOrassijssOai^sA ampijii^ euroA)3rfoiQeA^do^ sijsdco

^d^^^ tsJ^^M j02Jopound)^do^ ^g-^r^ra ddooji) ^ltsjd jdj crosir l

3^ ti2ra2orl9ii iS)dDro wd^^d ^dde^oi)5i) ^cssoiisron iedE3e^odi

i)copy35cgtOi^dyd^^

23 2^d^c^0 ^c^cTOc^ e5i cd d^dr^T^

e)o^daS(a^eoplusmn) s^^cj^ ltS)dD fraJ wds^d 23idrfrtoi) SIQ^

rbdDgtBosj^croAd (S)dDroj laquo5dlaquo^4 ^josooQ^do zirod^ j5SFd 1970 dpound)

^i^eJ cid5sir (Dzpsridfi)^ 5UDdoEp sb f^o^d 1977dlt0 Otx^eoi) droZol^

The European Commission Survey Reorganisation of Government back officials for better electronic Public Services-European good Practices2004available at wwwsciEmuedu

A copy of this act can be found at httpwww risbka gvaterv erv _ 2004-1-10-polfaccessed on 30102010

66

^espoundo^cplusmngt Jo^d 1980d dgttgtiz^lteuro) Tip srfsijt)ra(jlt3 EpsdvBeoi) laquosc d(pound)

2^d^ o5DFd 1987dltg poundro3r3o e ^ S ^ os^a^eoii ^w^d siroSo^

o^23c)i 23cgto - NICNET^^^^ splusmn)^ 23cg sisS^d laquoA33d73d wqjcjO siroSo-S

^o^23|i 23SO- DISINIC^^ OgtOEO ^dc^ copyO^ESSFO ^(jod^^f^^ 3qDdoEp

^ ^eod1^ sjgtaococj Dss^cJ eiii^ zSdris t5C^ sifi) ^osdjajUOe O^oDsi

a 6 0 H -B c

^Ti^p^ii^ ^03502irt^fi)^ [Softwares] EodA3iDS siijso^ zampltu^ ^d^^^^^

Sid^^^ laquoc^laquo^4 ampoSi3Ja7l si ^ilt^f 1990 dO 25DOc3 iQ^ fjo^d 1998dltpound)

iDdj fro fi esc^^^ laquo5ris5 5id)s5 ^o^o^ri^ tsEp^^QTOA sJraSo^ ^ o ^ 2 s ^ si^

03302J e ^ s i a o i oS(a^eoi ssoirajci (A National Task Force on

Information Technology and Software Development) oiQe2if3oplusmn)i5^

srodo2p7do30))^^ iDd Eroj tsc^^^d yirl^^ ^e53AcJOoc3t)A sjrod^ j ^ r d

1999 dO ^^^e^srod s^So^ ^ 3 b ^ o ^ ^ ^ s^os^oot (MICT)5^i)^

deg National Informatics Centre-NIC Gopal SwamyN (2005)Information Teclmology and e-govemance Penguin PressNew

Delhipps86-89 National Informatics Centre of Satellite Based Computer Net Work -NICNET District Information System of the National Informatics Centre-DISNIC ^ Kamalesh N Agarwaia Muruli D Tiwari (2002) IT and E-Governance in India

McMillan Publications New Delhi pp 27-36

67

mdash 7) 0 mdash 4 mdash _r

3 o j ^ ^ sc^s (DCIT) 2000dO js^r^ S)cigt c3c) wc^laquo^d copyj^sss^d

^5BFdd sd^^BaSjsoci) gisrosdrt r^ ^osis^iscfris^^ splusmniplusmn) t J d ^ 5)ri^pdbd

03s02Jr(si) ltD2iBAeoplusmni yipsDOrisi^dd^ 2odAi)5sectci) ^scja^js ltad^^d Zos

fs^^d^irLra (Ddocro^ 5d^^d sort ^crooi) ^dE5e^ JiedDdidD srfgtSo3jsodD

^eros3ri^ dD^ -^iro croltsDdri Jo^ ^oslcopyi3De^drsrlf3^iDS^dD sios-sS

^ ^ d d 5es5 EJQ srorlfS) tsdd s3e^c^d addrts^ copyoi^zssFodO

^SiSeQrt r ^ c o ^ i ) 4 ^ - d^oiraodD ^os^joixra di^e^ sS233ji3i)

srado2pi55^dD sioDaSoi) ^c^ oe^oi) ^U^^btj ^igsFdrt^ji)^

e)o^23i)Fod^ ^^t3^ssectdD ^sioAes^ zisiirt SooQ dro^^dDdi^oSDe sDcg

crosDdris^ 3d^t3i)d)dD To^sFdd ^lt^ gos^rlsilQ 2i^ir^ t ^ ^gos-sas

^edri^i) ^ajdj^iod ^rcdesiQod 3jie^ ^-^^-^ wd^^ oicopyeEi3ri^i)

tgtsb^h E3S07iQ^bssectdD d3o3j5odD f^e^^ojxts ^x^^^ w d ^ ^ |

o02JoQ^doi 5 dsiFrls oiJsoirafampif3oplusmngti) dj3amp^ wddo^ StioiiF

dd o3Drt)laquosectd2 crosl zjroc^oirod 2ooQ EpsoSii ^E3i 3352 dc^ iedDd

wd^es^Qod SooQ 2^3|oplusmngt0 ltsdD 57si laquod^^d5i)^ ^)dFSoi)s^dD^^^l

^ Shirin Madan (2009) E-Governance for development A Focus on India Palgrave Mcmillan PublicationNew Delhi PPs27-36

ampqjsoigt-2

z^d^ j5srd 2001d 55e r ^eocj j5SFd SJD^ ossi ^jssrdrl^dc^d

s5 3jQA)d ^ FiWciO do ds3t)A 3doi)gtl^d Ejrod ^5srd 18 sampe 2006

dodo aslt^eoi) DdDjcroj tsd^^ oiQesi5oi)fi)^ (NEGP) Ti^hht^ ^

oir3(8s^oplusmn)_e)ii3SSoid 2iS3t)S3| Qoi)3b djsSo^ 2^0^23^ ltS(S7t)a5 (DIT) d ^

i9iJE)ilaquoj jplusmnio^ efi tj e (Ogc 33 e^ro^^ ampozs^ 3j^^n^^^7f (DARampPG)

d o ^ 3rfod3t)pound ^53c)d ^edai)i)^ E dA 5sectde e^dd rtoooJssAd ^

oirae2f3oi)fplusmn) ms^^t^ ddes^d sifi^oi) So3t)jdoJD5i) 6eods33A0^^odD

dE 3oi3i)AdD rroiDo ra ddesJd ti^ioi^^ o^oplusmn) d o ^ E SS dowd ^dgt^^

dd^ o3j3oQr1 jod^F Jse))do drod^dide laquoAd ^odi^r d2o d^rls

Raj B (2008) E-govemance Techniques Indian and Global Experiences New Century Publications New Delhi pp 9-13

Parthasaradhi Y Rakesh Cheetal and Nirmala Gupta (2009) E-governance and Indian Society An Impact Study ofAndhra Pradesh Kerala andKarnataka Kanishka Publishers and Distributors New Delhi pp 113-117

69

rasl53 olt2Ff i^okZTfF (CSCs)ri^jo^ 3j3do2i5sSci5 ^ oirafSifSoi)

rbeoijaAd ^ ^eod1^ sixQiy^ sifi^ j5DFdd 5d^^d ^ ^ o i o o d i oiraeziifS

S3rlJ3 ^bull^T^ 53oi)F ^ ^ o i ) sort d3Damp)^oi)fi5^ ^^cxtodo sirodDS^craAc^

laquod^^dO siid 2psrtdSDiD2) oplusmn)i3^ ^t3i)4cl3 Irsd sidd ddX)5D

rtocd3c)Ad So^doiraA cra^eoi) SidDfra laquod^^ cdaesi3aia assid

t5d^^di) sjBddsJr^ ^s r lo en) dCTsoDl4 2-^33a7i)d dxrao^ siiO^

rtc^dDWd 3es33 ^02iJr(^ji5 djsdoiodo dJ3d)sSddf3oQrt 5dd)rts eJ 6 4

t3di2 eni^ eJ bull=( - 0

23ed^ dDWdiq eni^dosjQbs^(roAd^^^

^ dgted Ddo^d eiie^ rtgtorl^iq^ ^jsoQdDd DBlta ai) ltDdD 53c

laquoidlaquo^ oiQesicSoi)^) oplusmngt25^ oisA 3i)sssiis^i)d wd^s^Qod olaquo^ dgtc5

iDOoiii) fS^ds^F (SWAN) J e ^ cis^^ 3OMJ^F ( S D C S ) dD3b radDr3

7Jlt3F^ 73oi3d F (CSCs)ris i5^ jDltampjDd doplusmn)s dt5^ ^^rlQs^usAd ^sidod

(DdDfTOfi 5d^^dlt^5J JDdgtc|j Fdi) ^2ai)d d ltaj cODod droamppvl d^^ ^o^2S3^

^giOT^^oi) copyO^^d0 cro^ltoplusmn) d3s5o^ ^eod [NIC] TOjOddjF i3i3lt laquo5jf

^A)orf laquo30C3 5slt3^ i^F4)^fsiE3^ (STQC) ^ou^ ipso ddo3d30amp3^ 5 ^ ampJ CO

5C5D3laquoC5 ^OdJStSorf (C-DAC) 3SSiie fS3 ^ laquo3JSt3 3Jt)Cilaquo TOt3 F

iT fro F3 (NISG) gss^Q eA)d wd^ ^w^rl^ dojso^ (S)do fro c laquod^^d5^^

cxJ02 oJ3t)A ei)oi)5SSc^rlQ^ji4dD Ot)(^eoigt iSd jrof wd^^ oif3esi3oplusmn) SoOdD

Shirin Madan (2009) E-Governance for Development A Focus on India Palagrave Macmillan Publication New Delhi pp 210-214

70

^cjara 5soplusmn)F^si) j02oo0^cJo| ^icsroiidji) ^eoQeoi) si)i3cJ0

e5d^^di)^ TjdDq^rsran eo^^ l rs^^^ i j esAd ^ Qe^oi) jsi)qjr 5i)3S|

SJAOSDOJDC) 6^dO Tl^FQ 7iOi^hi^r^^ d3laquo5^dod o5SFde^d j033i

3rodoEjJdi3 3q5oiQeA 53t)A 20 iDe3eE3 sjotSDai)^^ ^eod l^^ 5)dDjroj

laquod^^ ^eod1^ci)^ sq5do2pjejscOD ^ (DdD jro jj e3dlaquogt ^eodl^jiD^

lra2d3Doai)ri odo ^daiDcrooDD ^ ifSE^froocxbrl ^drso^fr^ ^cro^do^

cctod^d^^ 3e^^ esdor pounde5deg^deg^ gtedDd d^jso^ ESDOJS ^doscOD^ laquo

j^o^d 15 iQ2^roooi)r1^i) sro jAoJDdd 7jd23sA ^dj3oOr srodozp joscco

d3oiQ2o dsSoixQ ^ d ^SnA j02Jop^d CDUS oegtlcxb drodD^tBob ddrl^cix

gtsoios$do wcjscki) dd3c)ra d^^E^^ ddcctos^d zss^ d^drora d^si)^

ddol^s^dD r^s^i^to) amp30Q d^^dv|6rtsi i) Ldos^do SSCSJQ) ^w^oEort^

dOt)plusmn)d(artTOr woS^rlQoddd dt3oi)i) ddairaquodo^d dd^ oJDi)

d j s d ^ n d ^ oiraeEif3ol)iD ^OWD^ spso cDe353i5 n^fSrfs^ [CEG] d ^ ^

goQoJDE^ 93 WJ3tf p)D^ d3s5e23 dooi3 [IIM] ^o^risi d)j3(y^

dj^odjsd^ d3c)QijOD0SD d^ d3^od3sd5 ddQcxbO (DdDroJ laquod^^ 6 6 c^ 0 Is

cd3e2s5 oplusmn)sS oJ3t)rde5sdd ^ d 4 t5rt ltDdDd dxf3cgt2iirs 3^doi)FriTOd

)dD3 d j s d i 24 spioampSrISit) osjpdDdo^ d jsdde^ lf32djsooi) 6eoddeuro)

71

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

mdash 7) 0 mdash 4 mdash _r

3 o j ^ ^ sc^s (DCIT) 2000dO js^r^ S)cigt c3c) wc^laquo^d copyj^sss^d

^5BFdd sd^^BaSjsoci) gisrosdrt r^ ^osis^iscfris^^ splusmniplusmn) t J d ^ 5)ri^pdbd

03s02Jr(si) ltD2iBAeoplusmni yipsDOrisi^dd^ 2odAi)5sectci) ^scja^js ltad^^d Zos

fs^^d^irLra (Ddocro^ 5d^^d sort ^crooi) ^dE5e^ JiedDdidD srfgtSo3jsodD

^eros3ri^ dD^ -^iro croltsDdri Jo^ ^oslcopyi3De^drsrlf3^iDS^dD sios-sS

^ ^ d d 5es5 EJQ srorlfS) tsdd s3e^c^d addrts^ copyoi^zssFodO

^SiSeQrt r ^ c o ^ i ) 4 ^ - d^oiraodD ^os^joixra di^e^ sS233ji3i)

srado2pi55^dD sioDaSoi) ^c^ oe^oi) ^U^^btj ^igsFdrt^ji)^

e)o^23i)Fod^ ^^t3^ssectdD ^sioAes^ zisiirt SooQ dro^^dDdi^oSDe sDcg

crosDdris^ 3d^t3i)d)dD To^sFdd ^lt^ gos^rlsilQ 2i^ir^ t ^ ^gos-sas

^edri^i) ^ajdj^iod ^rcdesiQod 3jie^ ^-^^-^ wd^^ oicopyeEi3ri^i)

tgtsb^h E3S07iQ^bssectdD d3o3j5odD f^e^^ojxts ^x^^^ w d ^ ^ |

o02JoQ^doi 5 dsiFrls oiJsoirafampif3oplusmngti) dj3amp^ wddo^ StioiiF

dd o3Drt)laquosectd2 crosl zjroc^oirod 2ooQ EpsoSii ^E3i 3352 dc^ iedDd

wd^es^Qod SooQ 2^3|oplusmngt0 ltsdD 57si laquod^^d5i)^ ^)dFSoi)s^dD^^^l

^ Shirin Madan (2009) E-Governance for development A Focus on India Palgrave Mcmillan PublicationNew Delhi PPs27-36

ampqjsoigt-2

z^d^ j5srd 2001d 55e r ^eocj j5SFd SJD^ ossi ^jssrdrl^dc^d

s5 3jQA)d ^ FiWciO do ds3t)A 3doi)gtl^d Ejrod ^5srd 18 sampe 2006

dodo aslt^eoi) DdDjcroj tsd^^ oiQesi5oi)fi)^ (NEGP) Ti^hht^ ^

oir3(8s^oplusmn)_e)ii3SSoid 2iS3t)S3| Qoi)3b djsSo^ 2^0^23^ ltS(S7t)a5 (DIT) d ^

i9iJE)ilaquoj jplusmnio^ efi tj e (Ogc 33 e^ro^^ ampozs^ 3j^^n^^^7f (DARampPG)

d o ^ 3rfod3t)pound ^53c)d ^edai)i)^ E dA 5sectde e^dd rtoooJssAd ^

oirae2f3oi)fplusmn) ms^^t^ ddes^d sifi^oi) So3t)jdoJD5i) 6eods33A0^^odD

dE 3oi3i)AdD rroiDo ra ddesJd ti^ioi^^ o^oplusmn) d o ^ E SS dowd ^dgt^^

dd^ o3j3oQr1 jod^F Jse))do drod^dide laquoAd ^odi^r d2o d^rls

Raj B (2008) E-govemance Techniques Indian and Global Experiences New Century Publications New Delhi pp 9-13

Parthasaradhi Y Rakesh Cheetal and Nirmala Gupta (2009) E-governance and Indian Society An Impact Study ofAndhra Pradesh Kerala andKarnataka Kanishka Publishers and Distributors New Delhi pp 113-117

69

rasl53 olt2Ff i^okZTfF (CSCs)ri^jo^ 3j3do2i5sSci5 ^ oirafSifSoi)

rbeoijaAd ^ ^eod1^ sixQiy^ sifi^ j5DFdd 5d^^d ^ ^ o i o o d i oiraeziifS

S3rlJ3 ^bull^T^ 53oi)F ^ ^ o i ) sort d3Damp)^oi)fi5^ ^^cxtodo sirodDS^craAc^

laquod^^dO siid 2psrtdSDiD2) oplusmn)i3^ ^t3i)4cl3 Irsd sidd ddX)5D

rtocd3c)Ad So^doiraA cra^eoi) SidDfra laquod^^ cdaesi3aia assid

t5d^^di) sjBddsJr^ ^s r lo en) dCTsoDl4 2-^33a7i)d dxrao^ siiO^

rtc^dDWd 3es33 ^02iJr(^ji5 djsdoiodo dJ3d)sSddf3oQrt 5dd)rts eJ 6 4

t3di2 eni^ eJ bull=( - 0

23ed^ dDWdiq eni^dosjQbs^(roAd^^^

^ dgted Ddo^d eiie^ rtgtorl^iq^ ^jsoQdDd DBlta ai) ltDdD 53c

laquoidlaquo^ oiQesicSoi)^) oplusmngt25^ oisA 3i)sssiis^i)d wd^s^Qod olaquo^ dgtc5

iDOoiii) fS^ds^F (SWAN) J e ^ cis^^ 3OMJ^F ( S D C S ) dD3b radDr3

7Jlt3F^ 73oi3d F (CSCs)ris i5^ jDltampjDd doplusmn)s dt5^ ^^rlQs^usAd ^sidod

(DdDfTOfi 5d^^dlt^5J JDdgtc|j Fdi) ^2ai)d d ltaj cODod droamppvl d^^ ^o^2S3^

^giOT^^oi) copyO^^d0 cro^ltoplusmn) d3s5o^ ^eod [NIC] TOjOddjF i3i3lt laquo5jf

^A)orf laquo30C3 5slt3^ i^F4)^fsiE3^ (STQC) ^ou^ ipso ddo3d30amp3^ 5 ^ ampJ CO

5C5D3laquoC5 ^OdJStSorf (C-DAC) 3SSiie fS3 ^ laquo3JSt3 3Jt)Cilaquo TOt3 F

iT fro F3 (NISG) gss^Q eA)d wd^ ^w^rl^ dojso^ (S)do fro c laquod^^d5^^

cxJ02 oJ3t)A ei)oi)5SSc^rlQ^ji4dD Ot)(^eoigt iSd jrof wd^^ oif3esi3oplusmn) SoOdD

Shirin Madan (2009) E-Governance for Development A Focus on India Palagrave Macmillan Publication New Delhi pp 210-214

70

^cjara 5soplusmn)F^si) j02oo0^cJo| ^icsroiidji) ^eoQeoi) si)i3cJ0

e5d^^di)^ TjdDq^rsran eo^^ l rs^^^ i j esAd ^ Qe^oi) jsi)qjr 5i)3S|

SJAOSDOJDC) 6^dO Tl^FQ 7iOi^hi^r^^ d3laquo5^dod o5SFde^d j033i

3rodoEjJdi3 3q5oiQeA 53t)A 20 iDe3eE3 sjotSDai)^^ ^eod l^^ 5)dDjroj

laquod^^ ^eod1^ci)^ sq5do2pjejscOD ^ (DdD jro jj e3dlaquogt ^eodl^jiD^

lra2d3Doai)ri odo ^daiDcrooDD ^ ifSE^froocxbrl ^drso^fr^ ^cro^do^

cctod^d^^ 3e^^ esdor pounde5deg^deg^ gtedDd d^jso^ ESDOJS ^doscOD^ laquo

j^o^d 15 iQ2^roooi)r1^i) sro jAoJDdd 7jd23sA ^dj3oOr srodozp joscco

d3oiQ2o dsSoixQ ^ d ^SnA j02Jop^d CDUS oegtlcxb drodD^tBob ddrl^cix

gtsoios$do wcjscki) dd3c)ra d^^E^^ ddcctos^d zss^ d^drora d^si)^

ddol^s^dD r^s^i^to) amp30Q d^^dv|6rtsi i) Ldos^do SSCSJQ) ^w^oEort^

dOt)plusmn)d(artTOr woS^rlQoddd dt3oi)i) ddairaquodo^d dd^ oJDi)

d j s d ^ n d ^ oiraeEif3ol)iD ^OWD^ spso cDe353i5 n^fSrfs^ [CEG] d ^ ^

goQoJDE^ 93 WJ3tf p)D^ d3s5e23 dooi3 [IIM] ^o^risi d)j3(y^

dj^odjsd^ d3c)QijOD0SD d^ d3^od3sd5 ddQcxbO (DdDroJ laquod^^ 6 6 c^ 0 Is

cd3e2s5 oplusmn)sS oJ3t)rde5sdd ^ d 4 t5rt ltDdDd dxf3cgt2iirs 3^doi)FriTOd

)dD3 d j s d i 24 spioampSrISit) osjpdDdo^ d jsdde^ lf32djsooi) 6eoddeuro)

71

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

ampqjsoigt-2

z^d^ j5srd 2001d 55e r ^eocj j5SFd SJD^ ossi ^jssrdrl^dc^d

s5 3jQA)d ^ FiWciO do ds3t)A 3doi)gtl^d Ejrod ^5srd 18 sampe 2006

dodo aslt^eoi) DdDjcroj tsd^^ oiQesi5oi)fi)^ (NEGP) Ti^hht^ ^

oir3(8s^oplusmn)_e)ii3SSoid 2iS3t)S3| Qoi)3b djsSo^ 2^0^23^ ltS(S7t)a5 (DIT) d ^

i9iJE)ilaquoj jplusmnio^ efi tj e (Ogc 33 e^ro^^ ampozs^ 3j^^n^^^7f (DARampPG)

d o ^ 3rfod3t)pound ^53c)d ^edai)i)^ E dA 5sectde e^dd rtoooJssAd ^

oirae2f3oi)fplusmn) ms^^t^ ddes^d sifi^oi) So3t)jdoJD5i) 6eods33A0^^odD

dE 3oi3i)AdD rroiDo ra ddesJd ti^ioi^^ o^oplusmn) d o ^ E SS dowd ^dgt^^

dd^ o3j3oQr1 jod^F Jse))do drod^dide laquoAd ^odi^r d2o d^rls

Raj B (2008) E-govemance Techniques Indian and Global Experiences New Century Publications New Delhi pp 9-13

Parthasaradhi Y Rakesh Cheetal and Nirmala Gupta (2009) E-governance and Indian Society An Impact Study ofAndhra Pradesh Kerala andKarnataka Kanishka Publishers and Distributors New Delhi pp 113-117

69

rasl53 olt2Ff i^okZTfF (CSCs)ri^jo^ 3j3do2i5sSci5 ^ oirafSifSoi)

rbeoijaAd ^ ^eod1^ sixQiy^ sifi^ j5DFdd 5d^^d ^ ^ o i o o d i oiraeziifS

S3rlJ3 ^bull^T^ 53oi)F ^ ^ o i ) sort d3Damp)^oi)fi5^ ^^cxtodo sirodDS^craAc^

laquod^^dO siid 2psrtdSDiD2) oplusmn)i3^ ^t3i)4cl3 Irsd sidd ddX)5D

rtocd3c)Ad So^doiraA cra^eoi) SidDfra laquod^^ cdaesi3aia assid

t5d^^di) sjBddsJr^ ^s r lo en) dCTsoDl4 2-^33a7i)d dxrao^ siiO^

rtc^dDWd 3es33 ^02iJr(^ji5 djsdoiodo dJ3d)sSddf3oQrt 5dd)rts eJ 6 4

t3di2 eni^ eJ bull=( - 0

23ed^ dDWdiq eni^dosjQbs^(roAd^^^

^ dgted Ddo^d eiie^ rtgtorl^iq^ ^jsoQdDd DBlta ai) ltDdD 53c

laquoidlaquo^ oiQesicSoi)^) oplusmngt25^ oisA 3i)sssiis^i)d wd^s^Qod olaquo^ dgtc5

iDOoiii) fS^ds^F (SWAN) J e ^ cis^^ 3OMJ^F ( S D C S ) dD3b radDr3

7Jlt3F^ 73oi3d F (CSCs)ris i5^ jDltampjDd doplusmn)s dt5^ ^^rlQs^usAd ^sidod

(DdDfTOfi 5d^^dlt^5J JDdgtc|j Fdi) ^2ai)d d ltaj cODod droamppvl d^^ ^o^2S3^

^giOT^^oi) copyO^^d0 cro^ltoplusmn) d3s5o^ ^eod [NIC] TOjOddjF i3i3lt laquo5jf

^A)orf laquo30C3 5slt3^ i^F4)^fsiE3^ (STQC) ^ou^ ipso ddo3d30amp3^ 5 ^ ampJ CO

5C5D3laquoC5 ^OdJStSorf (C-DAC) 3SSiie fS3 ^ laquo3JSt3 3Jt)Cilaquo TOt3 F

iT fro F3 (NISG) gss^Q eA)d wd^ ^w^rl^ dojso^ (S)do fro c laquod^^d5^^

cxJ02 oJ3t)A ei)oi)5SSc^rlQ^ji4dD Ot)(^eoigt iSd jrof wd^^ oif3esi3oplusmn) SoOdD

Shirin Madan (2009) E-Governance for Development A Focus on India Palagrave Macmillan Publication New Delhi pp 210-214

70

^cjara 5soplusmn)F^si) j02oo0^cJo| ^icsroiidji) ^eoQeoi) si)i3cJ0

e5d^^di)^ TjdDq^rsran eo^^ l rs^^^ i j esAd ^ Qe^oi) jsi)qjr 5i)3S|

SJAOSDOJDC) 6^dO Tl^FQ 7iOi^hi^r^^ d3laquo5^dod o5SFde^d j033i

3rodoEjJdi3 3q5oiQeA 53t)A 20 iDe3eE3 sjotSDai)^^ ^eod l^^ 5)dDjroj

laquod^^ ^eod1^ci)^ sq5do2pjejscOD ^ (DdD jro jj e3dlaquogt ^eodl^jiD^

lra2d3Doai)ri odo ^daiDcrooDD ^ ifSE^froocxbrl ^drso^fr^ ^cro^do^

cctod^d^^ 3e^^ esdor pounde5deg^deg^ gtedDd d^jso^ ESDOJS ^doscOD^ laquo

j^o^d 15 iQ2^roooi)r1^i) sro jAoJDdd 7jd23sA ^dj3oOr srodozp joscco

d3oiQ2o dsSoixQ ^ d ^SnA j02Jop^d CDUS oegtlcxb drodD^tBob ddrl^cix

gtsoios$do wcjscki) dd3c)ra d^^E^^ ddcctos^d zss^ d^drora d^si)^

ddol^s^dD r^s^i^to) amp30Q d^^dv|6rtsi i) Ldos^do SSCSJQ) ^w^oEort^

dOt)plusmn)d(artTOr woS^rlQoddd dt3oi)i) ddairaquodo^d dd^ oJDi)

d j s d ^ n d ^ oiraeEif3ol)iD ^OWD^ spso cDe353i5 n^fSrfs^ [CEG] d ^ ^

goQoJDE^ 93 WJ3tf p)D^ d3s5e23 dooi3 [IIM] ^o^risi d)j3(y^

dj^odjsd^ d3c)QijOD0SD d^ d3^od3sd5 ddQcxbO (DdDroJ laquod^^ 6 6 c^ 0 Is

cd3e2s5 oplusmn)sS oJ3t)rde5sdd ^ d 4 t5rt ltDdDd dxf3cgt2iirs 3^doi)FriTOd

)dD3 d j s d i 24 spioampSrISit) osjpdDdo^ d jsdde^ lf32djsooi) 6eoddeuro)

71

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

rasl53 olt2Ff i^okZTfF (CSCs)ri^jo^ 3j3do2i5sSci5 ^ oirafSifSoi)

rbeoijaAd ^ ^eod1^ sixQiy^ sifi^ j5DFdd 5d^^d ^ ^ o i o o d i oiraeziifS

S3rlJ3 ^bull^T^ 53oi)F ^ ^ o i ) sort d3Damp)^oi)fi5^ ^^cxtodo sirodDS^craAc^

laquod^^dO siid 2psrtdSDiD2) oplusmn)i3^ ^t3i)4cl3 Irsd sidd ddX)5D

rtocd3c)Ad So^doiraA cra^eoi) SidDfra laquod^^ cdaesi3aia assid

t5d^^di) sjBddsJr^ ^s r lo en) dCTsoDl4 2-^33a7i)d dxrao^ siiO^

rtc^dDWd 3es33 ^02iJr(^ji5 djsdoiodo dJ3d)sSddf3oQrt 5dd)rts eJ 6 4

t3di2 eni^ eJ bull=( - 0

23ed^ dDWdiq eni^dosjQbs^(roAd^^^

^ dgted Ddo^d eiie^ rtgtorl^iq^ ^jsoQdDd DBlta ai) ltDdD 53c

laquoidlaquo^ oiQesicSoi)^) oplusmngt25^ oisA 3i)sssiis^i)d wd^s^Qod olaquo^ dgtc5

iDOoiii) fS^ds^F (SWAN) J e ^ cis^^ 3OMJ^F ( S D C S ) dD3b radDr3

7Jlt3F^ 73oi3d F (CSCs)ris i5^ jDltampjDd doplusmn)s dt5^ ^^rlQs^usAd ^sidod

(DdDfTOfi 5d^^dlt^5J JDdgtc|j Fdi) ^2ai)d d ltaj cODod droamppvl d^^ ^o^2S3^

^giOT^^oi) copyO^^d0 cro^ltoplusmn) d3s5o^ ^eod [NIC] TOjOddjF i3i3lt laquo5jf

^A)orf laquo30C3 5slt3^ i^F4)^fsiE3^ (STQC) ^ou^ ipso ddo3d30amp3^ 5 ^ ampJ CO

5C5D3laquoC5 ^OdJStSorf (C-DAC) 3SSiie fS3 ^ laquo3JSt3 3Jt)Cilaquo TOt3 F

iT fro F3 (NISG) gss^Q eA)d wd^ ^w^rl^ dojso^ (S)do fro c laquod^^d5^^

cxJ02 oJ3t)A ei)oi)5SSc^rlQ^ji4dD Ot)(^eoigt iSd jrof wd^^ oif3esi3oplusmn) SoOdD

Shirin Madan (2009) E-Governance for Development A Focus on India Palagrave Macmillan Publication New Delhi pp 210-214

70

^cjara 5soplusmn)F^si) j02oo0^cJo| ^icsroiidji) ^eoQeoi) si)i3cJ0

e5d^^di)^ TjdDq^rsran eo^^ l rs^^^ i j esAd ^ Qe^oi) jsi)qjr 5i)3S|

SJAOSDOJDC) 6^dO Tl^FQ 7iOi^hi^r^^ d3laquo5^dod o5SFde^d j033i

3rodoEjJdi3 3q5oiQeA 53t)A 20 iDe3eE3 sjotSDai)^^ ^eod l^^ 5)dDjroj

laquod^^ ^eod1^ci)^ sq5do2pjejscOD ^ (DdD jro jj e3dlaquogt ^eodl^jiD^

lra2d3Doai)ri odo ^daiDcrooDD ^ ifSE^froocxbrl ^drso^fr^ ^cro^do^

cctod^d^^ 3e^^ esdor pounde5deg^deg^ gtedDd d^jso^ ESDOJS ^doscOD^ laquo

j^o^d 15 iQ2^roooi)r1^i) sro jAoJDdd 7jd23sA ^dj3oOr srodozp joscco

d3oiQ2o dsSoixQ ^ d ^SnA j02Jop^d CDUS oegtlcxb drodD^tBob ddrl^cix

gtsoios$do wcjscki) dd3c)ra d^^E^^ ddcctos^d zss^ d^drora d^si)^

ddol^s^dD r^s^i^to) amp30Q d^^dv|6rtsi i) Ldos^do SSCSJQ) ^w^oEort^

dOt)plusmn)d(artTOr woS^rlQoddd dt3oi)i) ddairaquodo^d dd^ oJDi)

d j s d ^ n d ^ oiraeEif3ol)iD ^OWD^ spso cDe353i5 n^fSrfs^ [CEG] d ^ ^

goQoJDE^ 93 WJ3tf p)D^ d3s5e23 dooi3 [IIM] ^o^risi d)j3(y^

dj^odjsd^ d3c)QijOD0SD d^ d3^od3sd5 ddQcxbO (DdDroJ laquod^^ 6 6 c^ 0 Is

cd3e2s5 oplusmn)sS oJ3t)rde5sdd ^ d 4 t5rt ltDdDd dxf3cgt2iirs 3^doi)FriTOd

)dD3 d j s d i 24 spioampSrISit) osjpdDdo^ d jsdde^ lf32djsooi) 6eoddeuro)

71

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

^cjara 5soplusmn)F^si) j02oo0^cJo| ^icsroiidji) ^eoQeoi) si)i3cJ0

e5d^^di)^ TjdDq^rsran eo^^ l rs^^^ i j esAd ^ Qe^oi) jsi)qjr 5i)3S|

SJAOSDOJDC) 6^dO Tl^FQ 7iOi^hi^r^^ d3laquo5^dod o5SFde^d j033i

3rodoEjJdi3 3q5oiQeA 53t)A 20 iDe3eE3 sjotSDai)^^ ^eod l^^ 5)dDjroj

laquod^^ ^eod1^ci)^ sq5do2pjejscOD ^ (DdD jro jj e3dlaquogt ^eodl^jiD^

lra2d3Doai)ri odo ^daiDcrooDD ^ ifSE^froocxbrl ^drso^fr^ ^cro^do^

cctod^d^^ 3e^^ esdor pounde5deg^deg^ gtedDd d^jso^ ESDOJS ^doscOD^ laquo

j^o^d 15 iQ2^roooi)r1^i) sro jAoJDdd 7jd23sA ^dj3oOr srodozp joscco

d3oiQ2o dsSoixQ ^ d ^SnA j02Jop^d CDUS oegtlcxb drodD^tBob ddrl^cix

gtsoios$do wcjscki) dd3c)ra d^^E^^ ddcctos^d zss^ d^drora d^si)^

ddol^s^dD r^s^i^to) amp30Q d^^dv|6rtsi i) Ldos^do SSCSJQ) ^w^oEort^

dOt)plusmn)d(artTOr woS^rlQoddd dt3oi)i) ddairaquodo^d dd^ oJDi)

d j s d ^ n d ^ oiraeEif3ol)iD ^OWD^ spso cDe353i5 n^fSrfs^ [CEG] d ^ ^

goQoJDE^ 93 WJ3tf p)D^ d3s5e23 dooi3 [IIM] ^o^risi d)j3(y^

dj^odjsd^ d3c)QijOD0SD d^ d3^od3sd5 ddQcxbO (DdDroJ laquod^^ 6 6 c^ 0 Is

cd3e2s5 oplusmn)sS oJ3t)rde5sdd ^ d 4 t5rt ltDdDd dxf3cgt2iirs 3^doi)FriTOd

)dD3 d j s d i 24 spioampSrISit) osjpdDdo^ d jsdde^ lf32djsooi) 6eoddeuro)

71

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

adDf3sj ^^9^zi sos i Dsdd Eamped oiros^de oegtBoi) sbq j)e)jE3sddD tscjl

^ 5 mdash gt M s5 amp

sdosjisrar^ ^ o d sio^Es^re ^^osij^ Qis^od| ^edo 4 sod 5 ^oi$

ero dsjde2^ ^j^^rd 2004 jjdosocf ^or^ieuro) lts)dDEroE t5d^^4

dDoA rbo e)2pdp esd^^t ^^owoQ^d c)ltsc) dJsSo^rl^ e^ode 6eoddltpound)

O2ij (adgtdoi siroc^s^QDAd E5C3Oplusmn) Trojd^ ^do ^ 38 di|^d^ ^e88 ds^

^^ ^^ri^O^ s3oi jo3dDsSdOod ^ oiisesjfSoi)^^ e J o 3jdslt5roA ^c^iria^

^ India E-Readiness Assessment Report - 2003 Chapter-3 Ministry of Information Technology Government of India Available at httpmitgovin 13102010

72

ampoQ 5ijsqjjSplusmn)CJ 3plusmn)j30^ 3q3doEp^Ot)0D ^ oifseai5oplusmn) ESsorraA 109

eirae sTOE^ euro e o ^ ^ i ) ^ ^t)0^7i(^TzS^ copys^ri^b TJSSFD ^SJDJC^ ^eodlTOrraquoc5d

^s jd j rordd ltS)5)d ei)2dQ oiraesic^rts lts)dd j5SFdcJ S)ltad e)23F

j23rtlaquor^ j53Fd Ji^adDd s^raes^ji ltDdd jraoijs^d copyortSrt^r^ z^^dA^bd

laquoJSt)d 23i^ri^ ^drora gsSjQ prodFampi)^ 2o33^drt ^josjop^d d3c)2o r1siigt^

d d o i i o ) 5d532^ ^euro)^Ot)Ad laquo d d ^ oif3ltjKc3oplusmn)j3 ris)d ^^o^^t oplusmn)2lJi)

6ed^ O3ac^0 ^dD^fra^ ^^^^

^edsi rozs^d Tim^F^ t^of 2000 d ^ ^ocs^ (FRIENDS) =DO2J

^dD3Si tjd^^ cdjse2i3oplusmn)c^ sus^oiQeA^sroA ^didc^o^si)d zSdoiiO

3rodo2p^^ io^d 2002dpound) eA)sd c)Oc) 23es ^eodI^O ^p^ ltDdD3t)rf

copyd^^ o3j3e25Soplusmni 5gti)3SD ^fod1ssd sij ^edfro ^eodd3^ (JSKs)7isfix^

sqsdoEpoaDcOgt ti^ 73 dE33 6eodd3^ri^od sijid^dji^dD TossFdd ^lt2ji

oiraesifSrt^ ltDddri^fi) ^3^^rc)d(pound)oi5e ddccbod dd^oi)i) drodejsAd gdo

Dlaquo)2idcopy )0e^^ oiDS^Tj i) Jt)0^dD 5)di^3sj^ wd^i^d^) TOd3sj^ sij^^rLrs

(30) Access at http sitapurnic in lokvani rojgariima-nov-2005polf9l 12010

73

amp^ab-2

a)ltgji55ieuro) ^eds roampd j^Fd ^^t uiz^A^A ^ j seO^dd SOE^ js|j0533nc3 u

a3235)ZJs)f Dlaquo)KdO ^difj^^ tid^^ (f) S M fife

^^riodTsd ^ d 4 jOE0o0^do^ DigtE3traquoJSj DSSCI 2002dcopy drse^ ^issi ssrlra

^ d | ^^od o5SFdd TOiS^eoi) Ddo froj tsd^^ o JsesicScODocJ

qjfijSt)0plusmngtdi)^ srfdoiJOsAd s - i ^ ^ ^eod1^i)^ ^idF2oi)d sisroEss^o

23qDpTOOri^3jS)^^rlf3od jltsx)gtBrt d5o7jet)Ad ^ ^edai)i)^ SCJSTJA ^^WD^

^od1^odoj3 3jdoplusmn)co rasjjltadD^ 53SJA ^eodls sitoxSe^d) siiQod sbe^

d^lraero^ d j scampssectd | EJdo^A ^dssFdQod sfei^ dDdosrod^ srfcloi)co

laquo5d5t)2^d5gt euro) Oigtrgtd sii rt laquon)e3 s3sA DdDjro^ laquo d sect ^ 7o^doplusmniE^

^ Krishnan B Nair (2006) Fast Reliable Instant Efficient Network for the Disbursement of Services Compendium of E-Govemance for India Routledge Publication New Delhi pp 136-139

Meetali Saxena (2008) ICT in rural India E-Governance ICFAI University Press pp 178-184

74

amp^^CXt-2

Gt)E3S7roi sirodocxbOcampe tsod sidesi ussi ^jssrd 1999dpound)oampe

^^odcrasoacf sd^rartsiiO s5o3j3eA 533A sq^^do^^ 2001d ^ott ^ase

dofsod zi-^^ ^5srdd T^^Q^-^ laquo5d dltpound) srodQ^co copydsssJ ^O jcjsndD

7o5t)Fdd ^gtBo3jsodJ3 ^ o s ^ r l ^ 53oi)Fd1^i joaoo0^d dssSoliOJDf ^

TOoplusmn)F-)dFao7bgtBd^ adode 5od ddes^ DSS ^js^rd 2003dipound) iss srod

d^^ dJDdo^^ri^Sfj des^ dsd^ srorlra dl)ri^ dddt)gt ^l^ccbo)

mdash a 0 amp 4

srodoEp^d Sidode rozid wd^^^d^lD ^zi) suDdds^Fz^rlrs^^bd ercdesJQod

T js^ r i^cj^sampo^ eDow ltDdDfroj t5d^^ oirae2i5oi)i) srodosp^dD ds fe ^ a t e laquolt mdash o

o3j3lt2i5oplusmno CD^ ^ossSri^ tsd^^dFiy^ laquoo^o^S3sh ilgaT^OigtdO

od5tgtooi5t)A 5t)oi)FidFao^^d

^siOE3sdi jraFd I990d dsJ^dOoampe droSogtS ^ O | E 3 ^ | ^23j

t5d^oplusmn)ci)^ ^leQd ossi^sroAd ds rosi^d ossiqrajioirod 2l5 erased ddDoiO

Subash Bhatnagar (2006) Om Stop Shop for Electronic Delivery of Services Role of Public Private Partnership Sage Publications New Delhi pp 172-184

Rajkumar (200^) E-procurement Compendium of E-Governanance Initiatives in India University Press New Delhi pp 13-27

75

siroampDgtS ^o^E3|^ i^o^^ltg^ 2oOC3iiAcJD soosraci) siroZo l ^o^23|i Qr ampi

ao 3 tsd^aiij^ ^ S ^ ^ d ^ TJOSOOO^CJO 1997 dO js^ri ste)2ogtl

5EpsiP(i 2009d sSf^ii i)5^dD djs 4560- ^^tirts^ S^^T^O^^ 5i)j30l

eA)Qsplusmn)ri cigt TOltSj esoo laquo si)jso^ crosi d e jos Degtloi) tsc^^^t si5laquo)2o

^o^zs^^^^ z^^kisii^^^ ^(x^^^^^ siroc^Ucica)^ sirado z sor 3jj3epound)j

a =i s o

doigtepound)i5dsJd dDi3^ droSo^ ^o^E3^dfi)^ y^ds^ds^o^nd ^gdd

Jo^ddpound) raor gcjssS ^dro siisjsid sirs C33i0c3rts jlraeodc^ dD3b TOPS

^csiSaJo wd^^doigt di3tgt laquo5d 6jasidQA)d t^^^^ 7i=5dF^ ^^

crasid =)et) 33rtOe or sjsdds^r^ e5d^^di) )edod enides^Qod STAR

(Smart Transparent Accountable Responsive) lt^02^ oiQeWcSoJ SoJ O esqs

E jjs c3t)sOc3ris fJD rtre^e^drarlfs^^jUDAd copyod ross^dO 5O^23DFO TJ OE^

poundo2o rad33 dSrlra jood^3sA s^srlra ootooro^ diuieuro osjjsrorbdo^ dd^

76

poundP|ca)-2

sijsi^sj sixrae^ sjjsSa B ^o^2sSfid ^^^zS samped wc^^^di^

4 mdash

dDaoSDss D32ij ^jssFd 2001ij Jo d laquo5c^ cJ0 sirogo^ o^E3|cJd

3303^ StjrLra ltD23SAoplusmni si)i3d(pound) igt05sor(s jdDd 3Jdjd droSo^ ^oaS^rt

idj3d E3c)A 23oD53c)dD d3s2o^ ^03j^r (District Wide Area Network-DWAN)

lt^ozi oiQf2i^oi)5i) 23sOr dcjDODt) 5dgtB 23e3oplusmn)(3 i)dje)dD 4000^0^ 3oE3i

3^^ddi) SoOde ^o3j^FdQoi50 desAd ^sr^oampe wsd clfseodrf (Dzirorts^

l copy d ^fd^ cDOs 3^^ddDrilaquoii ^dD^jroj^ laquod^^d ^dd^q r 2js6rt p^iosjopAdoi

lta^f3i ^ddevl 5DoijF didi5 ^lt2iDlraoadD gcrosjoi) dvgto3j3ampo f^^dir^

dodJsraF d25egtSai)i5 Jiedcrorb^d rosi^dO d332ogtsect ^o^23|idi)^

2^^kijdo^ ^^^^(Seuro sjsddsJF^ srorljs d loJDcplusmn) d 0 ^d erades^Qod

^odjsi3Cf ridFSoraS ^ifld [Computer Maintainance Corporation-CMCJdci)

^dDfroj wd^i^dj i j sdOraDdDssooJroA 5sida^lfs^d dojso^ ODSi d

4 U V

httpgoidirectorynicin tamilunaduhtmcited at 01052011930 am http maharashtranicin httpgooidirectory nicin maharastrahtm cited at 30 April

on 8am

77

amp^^CXt-2

Gt)E3S7roi sirodocxbOcampe tsod sidesi ussi ^jssrd 1999dpound)oampe

^^odcrasoacf sd^rartsiiO s5o3j3eA 533A sq^^do^^ 2001d ^ott ^ase

dofsod zi-^^ ^5srdd T^^Q^-^ laquo5d dltpound) srodQ^co copydsssJ ^O jcjsndD

7o5t)Fdd ^gtBo3jsodJ3 ^ o s ^ r l ^ 53oi)Fd1^i joaoo0^d dssSoliOJDf ^

TOoplusmn)F-)dFao7bgtBd^ adode 5od ddes^ DSS ^js^rd 2003dipound) iss srod

d^^ dJDdo^^ri^Sfj des^ dsd^ srorlra dl)ri^ dddt)gt ^l^ccbo)

mdash a 0 amp 4

srodoEp^d Sidode rozid wd^^^d^lD ^zi) suDdds^Fz^rlrs^^bd ercdesJQod

T js^ r i^cj^sampo^ eDow ltDdDfroj t5d^^ oirae2i5oi)i) srodosp^dD ds fe ^ a t e laquolt mdash o

o3j3lt2i5oplusmno CD^ ^ossSri^ tsd^^dFiy^ laquoo^o^S3sh ilgaT^OigtdO

od5tgtooi5t)A 5t)oi)FidFao^^d

^siOE3sdi jraFd I990d dsJ^dOoampe droSogtS ^ O | E 3 ^ | ^23j

t5d^oplusmn)ci)^ ^leQd ossi^sroAd ds rosi^d ossiqrajioirod 2l5 erased ddDoiO

Subash Bhatnagar (2006) Om Stop Shop for Electronic Delivery of Services Role of Public Private Partnership Sage Publications New Delhi pp 172-184

Rajkumar (200^) E-procurement Compendium of E-Governanance Initiatives in India University Press New Delhi pp 13-27

75

siroampDgtS ^o^E3|^ i^o^^ltg^ 2oOC3iiAcJD soosraci) siroZo l ^o^23|i Qr ampi

ao 3 tsd^aiij^ ^ S ^ ^ d ^ TJOSOOO^CJO 1997 dO js^ri ste)2ogtl

5EpsiP(i 2009d sSf^ii i)5^dD djs 4560- ^^tirts^ S^^T^O^^ 5i)j30l

eA)Qsplusmn)ri cigt TOltSj esoo laquo si)jso^ crosi d e jos Degtloi) tsc^^^t si5laquo)2o

^o^zs^^^^ z^^kisii^^^ ^(x^^^^^ siroc^Ucica)^ sirado z sor 3jj3epound)j

a =i s o

doigtepound)i5dsJd dDi3^ droSo^ ^o^E3^dfi)^ y^ds^ds^o^nd ^gdd

Jo^ddpound) raor gcjssS ^dro siisjsid sirs C33i0c3rts jlraeodc^ dD3b TOPS

^csiSaJo wd^^doigt di3tgt laquo5d 6jasidQA)d t^^^^ 7i=5dF^ ^^

crasid =)et) 33rtOe or sjsdds^r^ e5d^^di) )edod enides^Qod STAR

(Smart Transparent Accountable Responsive) lt^02^ oiQeWcSoJ SoJ O esqs

E jjs c3t)sOc3ris fJD rtre^e^drarlfs^^jUDAd copyod ross^dO 5O^23DFO TJ OE^

poundo2o rad33 dSrlra jood^3sA s^srlra ootooro^ diuieuro osjjsrorbdo^ dd^

76

poundP|ca)-2

sijsi^sj sixrae^ sjjsSa B ^o^2sSfid ^^^zS samped wc^^^di^

4 mdash

dDaoSDss D32ij ^jssFd 2001ij Jo d laquo5c^ cJ0 sirogo^ o^E3|cJd

3303^ StjrLra ltD23SAoplusmni si)i3d(pound) igt05sor(s jdDd 3Jdjd droSo^ ^oaS^rt

idj3d E3c)A 23oD53c)dD d3s2o^ ^03j^r (District Wide Area Network-DWAN)

lt^ozi oiQf2i^oi)5i) 23sOr dcjDODt) 5dgtB 23e3oplusmn)(3 i)dje)dD 4000^0^ 3oE3i

3^^ddi) SoOde ^o3j^FdQoi50 desAd ^sr^oampe wsd clfseodrf (Dzirorts^

l copy d ^fd^ cDOs 3^^ddDrilaquoii ^dD^jroj^ laquod^^d ^dd^q r 2js6rt p^iosjopAdoi

lta^f3i ^ddevl 5DoijF didi5 ^lt2iDlraoadD gcrosjoi) dvgto3j3ampo f^^dir^

dodJsraF d25egtSai)i5 Jiedcrorb^d rosi^dO d332ogtsect ^o^23|idi)^

2^^kijdo^ ^^^^(Seuro sjsddsJF^ srorljs d loJDcplusmn) d 0 ^d erades^Qod

^odjsi3Cf ridFSoraS ^ifld [Computer Maintainance Corporation-CMCJdci)

^dDfroj wd^i^dj i j sdOraDdDssooJroA 5sida^lfs^d dojso^ ODSi d

4 U V

httpgoidirectorynicin tamilunaduhtmcited at 01052011930 am http maharashtranicin httpgooidirectory nicin maharastrahtm cited at 30 April

on 8am

77

siroampDgtS ^o^E3|^ i^o^^ltg^ 2oOC3iiAcJD soosraci) siroZo l ^o^23|i Qr ampi

ao 3 tsd^aiij^ ^ S ^ ^ d ^ TJOSOOO^CJO 1997 dO js^ri ste)2ogtl

5EpsiP(i 2009d sSf^ii i)5^dD djs 4560- ^^tirts^ S^^T^O^^ 5i)j30l

eA)Qsplusmn)ri cigt TOltSj esoo laquo si)jso^ crosi d e jos Degtloi) tsc^^^t si5laquo)2o

^o^zs^^^^ z^^kisii^^^ ^(x^^^^^ siroc^Ucica)^ sirado z sor 3jj3epound)j

a =i s o

doigtepound)i5dsJd dDi3^ droSo^ ^o^E3^dfi)^ y^ds^ds^o^nd ^gdd

Jo^ddpound) raor gcjssS ^dro siisjsid sirs C33i0c3rts jlraeodc^ dD3b TOPS

^csiSaJo wd^^doigt di3tgt laquo5d 6jasidQA)d t^^^^ 7i=5dF^ ^^

crasid =)et) 33rtOe or sjsdds^r^ e5d^^di) )edod enides^Qod STAR

(Smart Transparent Accountable Responsive) lt^02^ oiQeWcSoJ SoJ O esqs

E jjs c3t)sOc3ris fJD rtre^e^drarlfs^^jUDAd copyod ross^dO 5O^23DFO TJ OE^

poundo2o rad33 dSrlra jood^3sA s^srlra ootooro^ diuieuro osjjsrorbdo^ dd^

76

poundP|ca)-2

sijsi^sj sixrae^ sjjsSa B ^o^2sSfid ^^^zS samped wc^^^di^

4 mdash

dDaoSDss D32ij ^jssFd 2001ij Jo d laquo5c^ cJ0 sirogo^ o^E3|cJd

3303^ StjrLra ltD23SAoplusmni si)i3d(pound) igt05sor(s jdDd 3Jdjd droSo^ ^oaS^rt

idj3d E3c)A 23oD53c)dD d3s2o^ ^03j^r (District Wide Area Network-DWAN)

lt^ozi oiQf2i^oi)5i) 23sOr dcjDODt) 5dgtB 23e3oplusmn)(3 i)dje)dD 4000^0^ 3oE3i

3^^ddi) SoOde ^o3j^FdQoi50 desAd ^sr^oampe wsd clfseodrf (Dzirorts^

l copy d ^fd^ cDOs 3^^ddDrilaquoii ^dD^jroj^ laquod^^d ^dd^q r 2js6rt p^iosjopAdoi

lta^f3i ^ddevl 5DoijF didi5 ^lt2iDlraoadD gcrosjoi) dvgto3j3ampo f^^dir^

dodJsraF d25egtSai)i5 Jiedcrorb^d rosi^dO d332ogtsect ^o^23|idi)^

2^^kijdo^ ^^^^(Seuro sjsddsJF^ srorljs d loJDcplusmn) d 0 ^d erades^Qod

^odjsi3Cf ridFSoraS ^ifld [Computer Maintainance Corporation-CMCJdci)

^dDfroj wd^i^dj i j sdOraDdDssooJroA 5sida^lfs^d dojso^ ODSi d

4 U V

httpgoidirectorynicin tamilunaduhtmcited at 01052011930 am http maharashtranicin httpgooidirectory nicin maharastrahtm cited at 30 April

on 8am

77

poundP|ca)-2

sijsi^sj sixrae^ sjjsSa B ^o^2sSfid ^^^zS samped wc^^^di^

4 mdash

dDaoSDss D32ij ^jssFd 2001ij Jo d laquo5c^ cJ0 sirogo^ o^E3|cJd

3303^ StjrLra ltD23SAoplusmni si)i3d(pound) igt05sor(s jdDd 3Jdjd droSo^ ^oaS^rt

idj3d E3c)A 23oD53c)dD d3s2o^ ^03j^r (District Wide Area Network-DWAN)

lt^ozi oiQf2i^oi)5i) 23sOr dcjDODt) 5dgtB 23e3oplusmn)(3 i)dje)dD 4000^0^ 3oE3i

3^^ddi) SoOde ^o3j^FdQoi50 desAd ^sr^oampe wsd clfseodrf (Dzirorts^

l copy d ^fd^ cDOs 3^^ddDrilaquoii ^dD^jroj^ laquod^^d ^dd^q r 2js6rt p^iosjopAdoi

lta^f3i ^ddevl 5DoijF didi5 ^lt2iDlraoadD gcrosjoi) dvgto3j3ampo f^^dir^

dodJsraF d25egtSai)i5 Jiedcrorb^d rosi^dO d332ogtsect ^o^23|idi)^

2^^kijdo^ ^^^^(Seuro sjsddsJF^ srorljs d loJDcplusmn) d 0 ^d erades^Qod

^odjsi3Cf ridFSoraS ^ifld [Computer Maintainance Corporation-CMCJdci)

^dDfroj wd^i^dj i j sdOraDdDssooJroA 5sida^lfs^d dojso^ ODSi d

4 U V

httpgoidirectorynicin tamilunaduhtmcited at 01052011930 am http maharashtranicin httpgooidirectory nicin maharastrahtm cited at 30 April

on 8am

77

e^Qiraquo-2

sj ^si) 2Jorosid ^zi^t^^ S)(plusmnro5 laquo(^laquo d si3[jQigtsi sdAoS

2005d f^o^ddO 3rodo2irlQoSd osss cJO siroSo^ o^23|pisi5i) Sos^

si)t5dpound) 2350rlf3laquooOi)rici) ^ soo^d iiiOt) laquo d laquo ^ d droSo^ioi)^

^ltslt33oi) laquo5ds25di) )dDroi e^d^i^l^siisjS^dejsAdo i)ddpound) sJdxiiOsroA

)ddrsigt^ ^odj3r3rsroA d3s5agtS ^o^23|^djsoQrt ^ai) sroddsJrtissaA

^codbdoi drodoDAd^^l

EidDo d^ ^ ssS ed ODSi ros^d ded roas^risiissbj d1gtBddsroA e^d^i^diS

dro2ogtl ^o^23|^doigt^ 2 j ^ ^ l copy ^ d ^ccbldi) ^7lcopyoao laquo d d Otje^dig

d53t)^fddD^ (SdDosssd tsdros tDdD tsdd laquo52pdQrroA i^od Tiw^Fdui

3d(DfiQoQii srfSTOPiraeddD 3e 33oplusmn) wd^^dFi) Sdd^xJd^ ^d^M

2o dQoltsjsAdD ^edo ^ode ^od) ^ejssSri^ tsd^i^d^^ dss pound)do3DE o ^ =ltbull ~- a amp

(^^) K laquo i ^ - a o t k ^ n r r o l n V ir^^U^A n t T httpwest bengalnicincited at 2 May 2011 on 120pm

78

amp^oi)-2

e5c^^^4 ^ ^ 3JSJD5j 3ioi)l55i) iAs^^iui^hx^ ^sicid^) sdsiwsDsroA g o d ) osai

f5d(SifDoegt(i ^^rlrs^usAd^ ^ ^ s ^ S Scopy^ 5i)rts3sA dD 3s i laquoc^^^s^^^

0 M 0 amp

2)SDd DS2i j5t)Fd NIC d^oif3eridj3oOi DszixJ c)Ot) sierosSri^

t5(^^^sJio Dcplusmn)f3t) wc^s^4 2^S3JSS^ sdoplusmn) siSD ^jrlsosd sid^ H 0 amp W mdash 4 4 0 TJ

3icopyd^S3c)A Dt)aid (i jcjs sSejt) d ) ^ S D O J S ^ ^eocJI^O 50^E3t)Fo wesson

droSD^ ^eod^siiy^ ra^^ ts^rts dxrao^S crasi Tosort gossSoi) CDO^ Of^loi)

^z^^i)^^ JisJFampTjosrtDvlcS ^ d o d DDSid 5D25S3 wdlaquo^dplusmngt j03C)jsraFS3sn 4 _ c r-5 S 4

d3c)2o^ ^o^233^d i)Qoplusmn)0 sjDJcfdEJjcsAd droid o03dlQ^a ^siu^a^ab

dxQo^sSe ^edejsrblid ^ d o c 3 Eirs 3ssDe3risi pdod^re DS2i ^^^

EiiDod^oi) ^d^^ laquodj3f1 esd^^ ^ssclzci d^^ tscrooi) ^ort laquo5d^^dci) 6 55 J 4

ltS)ci)froi laquod^ i4 2o^sdS^d siifso^ laquod^^d(3 sradds^F^^ d ) ^ d^ioi)ji)

ao23 co ^oplusmn)gtl^jet)Ad ltSdod oscaj eoi) droSo^l ^eodd ^aooiraer(dfsoei7^

a fe i

http JammuKashmirgovtnicin cited at T May 2011730 pm bull http biharnicin cited at 1 May 2011830 pm

79

^ 5amp e3 s^D^rf Dc)2irisod ^Dojrars ^^roo2^o Ajdo SJOESSSS

^^^i^^ S^id)^^ ^^^M ZJ^^QT^^ sdojo^sjfi) ^rtJ3sicsAc3 ^5^rt^(pound)

3j5plusmnoSsrori Sos^e^o sdrfesJdO ro3Jri3o ^udQ^ licplusmn)roj tjc^^^t 23laquogt c3

jiec^csAcJD^ DssijCJ ^53s^ed^5plusmngt SiC ssS e)E05so gejssS ^srlrs

rTO iDDeE spsi Q 5plusmn)^ 3j02330i)3laquo crass lt30slt33ris elrairt slrseO^ ampjdcopyer(j

SDTlcopy sorreg^p^ SSD^ ^ocrooi) lt5ejs53oplusmni laquo(^^^sjigt (Sd)j3t)i t3^^4

25Dltpound)oplusmn)pound)d gde oe^oplusmn)0 ^o^^zf udZiziO jrascf sSco iSssiyzS ^j^^r^^ _ D r o 00 s 5 o i e 3 K =(

^(TOidoi) laquoc^^^dci) S)^e3is53n aci)3t)f laquo5dlaquo^t 2osisrfQ cplusmngt rosidif)

^rlrasosAd

24 ^jjsrts^ os23dO lt2ict3j ic^^^

^eorf1^d(socrorraquoj^ croampijdig wd^^di)^ ^do^^i 5dSgt^^ 3dodgtlF7j)dO

80

sDdfZiDri^ AjsooSoi) Sesplusmn)5D ^croSrrt^ laquoo3^ sJOssosJ ^^Hei SBrtjs

(Yuvacom) (^020 oifaesi3oplusmn) sixrao^ rrolt^(rs oliod^Qii )ci)f3i)fi laquo d ^ ^ d

E3S^di)^ )edDd wcS^es^Ood ossi^d o je 224 (Dqjs T sps J f ^ ^ lt ^ ^

cdx)d5t)0 6eodrisi Jt)ltSj03Aci) ^ci iddr t i)s^ci) 4 OT^ampO^ SOE3J

^ocplusmn) oszirfO S)dgt3Df td^^4 5oE0o0^doi ossi ^5t)Fd 3rfgt s^sir 6jt)

500 lf3ui3r(laquono^ 5 23 ^radi) 4o))i)gtlci5 5raquocJ5aAo3De sj^e^srod w 4 S J O -6 mdash6

eQoplusmniltpound) aoo^-2oo^s3i)A rosid ^ ^ d C)ZJd gussdri^ tJd^^SdE^ ltDcplusmn)rof n a CO 4 a fc

0 mdash o 6 0 a mdash

Vivek Kulkarni (2004) Issues and Strategies in Good Governance with special reference to Karnataka ISEC News Vol 11 No4

81

sDdfZiDri^ AjsooSoi) Sesplusmn)5D ^croSrrt^ laquoo3^ sJOssosJ ^^Hei SBrtjs

(Yuvacom) (^020 oifaesi3oplusmn) sixrao^ rrolt^(rs oliod^Qii )ci)f3i)fi laquo d ^ ^ d

E3S^di)^ )edDd wcS^es^Ood ossi^d o je 224 (Dqjs T sps J f ^ ^ lt ^ ^

cdx)d5t)0 6eodrisi Jt)ltSj03Aci) ^ci iddr t i)s^ci) 4 OT^ampO^ SOE3J

^ocplusmn) oszirfO S)dgt3Df td^^4 5oE0o0^doi ossi ^5t)Fd 3rfgt s^sir 6jt)

500 lf3ui3r(laquono^ 5 23 ^radi) 4o))i)gtlci5 5raquocJ5aAo3De sj^e^srod w 4 S J O -6 mdash6

eQoplusmniltpound) aoo^-2oo^s3i)A rosid ^ ^ d C)ZJd gussdri^ tJd^^SdE^ ltDcplusmn)rof n a CO 4 a fc

0 mdash o 6 0 a mdash

Vivek Kulkarni (2004) Issues and Strategies in Good Governance with special reference to Karnataka ISEC News Vol 11 No4

81

(igtgi)Cdo-2

^ej3fOr drodo ^ec^sj ss ^SBSJsiFi) ^0jltOTAd SctosiJdT^ ^tosirodo 700 S)^^

fcsspsdp oiraeaifSl^ 55igtscopyfjcj^j^ dsesdrt^ 20 2000060^ ^z i ) drsdorisib

(DciD fTOfi 5c^laquo^rf sixrao^sSe cJDlt50oi)Ado ^ O JCJI) dj3dDrt$1 ^jOoirocj

SSLC PUC SDrtjs 3dd^i ^^rsr i^ sJOssos^ sri Wra ssrlra ossid ltDOt)

(a^ltDc3S^ooplusmn)rs eJw ^ ^ jod3ejij3s ^gtSoi)f i)^ siio^^sssFO^

^o2jj5^5^ i^ltpound)7jcsAd f)ddpound) 3rf5plusmno5Ds3t)A 2005d jJoi^dcjiS) crosi dj roor

ir5plusmn)d ^oJ3srad t3^^r^i)^ aDds^J^r ^o^23|^cJ so^^oifsoQr^

Qj Q Q lt _o O

Ej^ri9i SJ5o3j3eri srorgt E3ajWD ltiDf (Global Position Responding System-

For more details - httpwwwkeakarnicin amp keauthority-kanicin

82

eigtg3^oplusmn)-2

a) e A ci

eiris^^^dos^ Sosrosijsrf sJdaaJDi) Qs3t3e o 2S| cJ sixso^ goCJA^icjtirt^d

arorb dj^ort esescj splusmngt rlowdri^ (S) drert jowop^dol oirosj ojrosij

3303^ 25dr^ii o i js^ srisijsradO JddeoossiD drodosAd ojosd

d^t3jusrt)^c3 d d iira33d3rt 02iJjltS)dod drodD^^s^ p^osjjj ^srlra

d3sdDr i3oplusmni(5 gdDd sSdoi) dddci) SJgtB Q^ drodo^^sradD ssrlrs

Eixj30^ Dt)Sidltpound)f dgt Oii jedoplusmnii)gt )edltTOrt) d ( i si ssSabO ( 1

d jsdo 2330 53t)Ft3 d(3 ES30rk)sectdltsj3AdD TOpoundid d) dD e)f d 24

3jot3ri^pound) oirosrarioDddcopy dD pound3 1 Tjo^joSAjdo^ drod^^^ de3oi)i)

gti^dilQso) j^5s0oiroAd

cSji^ii^ BDOEO Sijlra^odD (x)d5 ra j Jd oif3e2Sf3oi)i) sq5d0Ep^d^

Dszijd ciqs saQfEo^ ^^odI^O ^^ jod^F ^fod1^ dMSO^ d d

d^oisodD jcgi 2 t3Ddt36rs wii djDampvl aedOt)rb^d^^ mdash e A -c

httpwwwksrtckarnicin

83

sioq^fi laquosiosii3 ^rot3^ ^jsurdci ^oqii ^cssSoi) laquod^^5^E^ ltS)cplusmniroi

^o^2S|^5^^^ EOS^6J30plusmngt FJdTjosrb^d ^ocplusmngt ^^Fk^^izSO^ ^ltjro (S3d5j3

slstosDsroA SiOdD ^ici)^^ 3 i f3d i rro ^d ^ci)3^ sos^^oi) srisirara i)d4

-0 mdash e) e) o

laquo5si5c)2isilD rro^^or^ SodApdosAd 5Ct)s3oplusmn) DspsAeoi) tsd^i^d^ira ^ d

Sof3537igt ltsiC6iii3 TOSi^d d^cioSjj ^ra5siD fc5dgt^di)^ ^idrSoTdco sDssscS

34000 (DiSc t^ej3eor^ d ^ i)djsdo 4500 n5dD 3JOE330plusmnI3^ ssexo^

3jo25soi)3^ d)^ E3US dOE54)ai)3^r^Soplusmn)pound) 5soi)Fo)dF5oi)gtldDd CDCX)

fj^^dor^ de^^ ^ id^^ de^^ )edDgtBds^dd ds^^r^ = 4 ) ^ 4 ^^ ^^ ^or1ltD^o

de^5i (D^sro de^j ssrLrs S) d jd3ssi ^os^rfscroo^ 8^^^1^^^ ^Dzss^

(DdD FTO fj laquo d ^ d d i j s o ^ ^dFSoi)gtBdD^ ^ cdsesic3 ^gSe oss^^e Es od)

d j s d o oicopye2dj5oiJsA 5soplusmn)F^idF2oi)3d^^l -c

iSE^^rsDd^d 5soplusmn)Fri^fplusmn) ^odJ3l30e^drc)rlQ^jejsAdD e^odD o ^ ^ 23

httpwwwagriculturenicinamphttpraitamitrakarnicin For more details -httpwwwpower karnicin For more details -httpwwwkarnicinstatebudget

84

eigtQi)0di-2

a (3 a amp 4 o s5

s5s5Dt)qid sSj3 d iampgtrist eidrs^ i ^ ^ ^ add nd-siidrts idrsofi s i j ^

df ^ 25 lt2)rtsi ood^poundl ^3t)^Q 5soi)Fii^i)^ ^x^^-i d3^6o l ^o^zs^d

mdash^ TJ

giraOc^ SiOaiid osampsdOdDd (Jiui) djseO j Ocirlrt^rt ^odja^uo^Tls^ji) 0 M 01 6 4

(a^ojpoundsAd5 ^eod ^deOoirsoQii laquo5o^23c)ro dOd^Feuroj3sidQSjcsAd a-Dd

e)dDt)d do^ laquo5dDt)0^^ dssSo^ ^i^f^ (Crime Criminals Information

System - CCIS) SoDrtJS aD(||foiD laquo3dosd rogt50d JO| (National Crime

Record Bureau- NCRB-) ltiDOE0 oiiddD 03S)p25r SD i^ampAjdD (i)e3e) ESdr^

dD^ djsOc^ ^ e o ^ e3eOri 7^ a^^O^Jcsfid NCRB (jra^d^ic ^^o dsscs^r

20J3jdj3) jdo5jseridj3oQ7^ 7^-^Ft^iit) srodcdseris^A Q02-04-2002dod)

aj d3laquo S3c) i igt-^5^-^t) ^eodl^fi)^ raampA)d^ 3D2|J raquo^5dDi Eloplusmnliy^

BU dQd^^^^

T^odJst30f^drsrlfs^7josAd) S3sdiri^ iDd) d ^ ^ droSo l dcloplusmn)Eo^c3sAd^^ o

^ For more details -httpwwwkarnicinctax For more details -httpwww forest karnicin For more details -httpwwwkpdkar nicin For more details -httpwwwinsurance orgin

85

M S5 amp bullO O

C3OJj03j5irlaquo)O Sio^sS SiOj03jlQo ^Gt)s3oi)i ltD(i)f33f$ laquo5c^^^sji)

^^iBTjODAdD SiOd333JJ ^eod 1^ SiraampDvSOJDfiJ 3J(i0plusmn)W^C3t)Arf (52)

mdashi-J 4 3 f^

jOE0oQ^rf d3s2ogtloJDiD laquoi)o^25DFodeuro) 2S^ojCfsrt^d^l

^deg For more details -httpwwwrtokarnicin For more details - httpwwwworldwatchorgbda For more details -httpwwwwaterresourceskarnicin For more details -httpwwwbdacoin

86

ampqB^cxigt-2

J5 amp

rlQ^^d(^^) ^rfodij asEs^d ^xi^^ EjrosSoJD ^isp^^QrroA c 035025551)

tsspsiipsjQ^cijs^clQ ^f3SFt3^ j5tgtrd Dd)fro5 laquoc^^^4 ^if^dosj siDaoi

rbd3i)^d

25 s^d^dO ^ C3 i0drt rtrs^CT^drs

sro23ej 5Dodcopy Di)2sd sixrso tjcrooi) Elra ^ocroojode 5Ado

^oc33oplusmn)d d d sddfsiQod ddesi^ 2plS3t)AdD copydd )j3t)Fd woira sddesJd

sq3dfl)t esd^^ d^d^SoDood ig^FO^S3srt)^^ laquo d d EJIO croSDdrts jo^oj

d o ^ tJS^rii d^gl^ ^02oop^do^ ojros^de z^odD d^d^^srod srorLQ

)ltsOdsrod ddjoj3t)r(Oe tsdsro ddgtBoirorlltpound)f gd(3o laquo d d goQjj tsd^jij^

djESSri^srori ^osrodD ^oDqjsdrart^ci)^ ^dCi)Ad^ laquo5dd dli5jjod goQ^ zjirs^

cdsesiESoirond lt5dD 3Js23eJ rooQod sS^do zooQd^ dro^jd D^DDF^ E ^

crosDdri^ jidF^raoJDOj^ djsed dj3esiris^o d^^ dD ris5i lcopyddDSStfc)deuro)

A) ^ssooijsnd

bull For more details -httpwwwcommerciaItaxco in For more details -httpwwwkargovinsurancenic in

87

CO CO Q fO ^ clt

eurosio 9000 rrosplusmngt de^OssSrt^od (VA) ^IS5F2O7OD4(plusmnI zoao^s^ 35oirooi)^

O U U _poundgt 4 V

^ S _ c j ro -^ t o o S lt^

ro ro

^soplusmn) zjifs C3slt50e3r1 ltpound) ^t^^ sdssd ds oJD sirods )eosdo ^i^

copycJdiSidDs splusmngtdrt^ ltD5 d ^3sQrt^i) ^j^sSdsron crosDeuro)oOD

7jt)di33rt)gtsectdltDoQci)clcopy ^ d droJd^)od zls cro5De3rt Jidrsoeloio ^ a _fi ro O

^3^7jt)dsro^vl^ ^ dDee3 ^^^3F^d i xsja Degtloi5 dfsi3d djsfsirt^j^ eJ ^O _c _D n 4

aoJ3ertpoundJsQji)d wd^fsiQodde droSo^ ^o^23^dfi)^ tsqio^d s ^ ^

oicopyepoundif3oi)i)^ crat^eoi) droSo-l I O^ETOC^ ^eodd (NIC) ^ao5sddJ3oQ7^

e

1985dO ^fOd ToSDFd ttgtqD TOSijrt^ ^0C3c)0JD ^O^^ i E OJD SD^ laquo03j3e22A)^

3rododdlt0 3roo3j3(eA^E3tgtri 8 u^^j^ 8 zSdrl^O E1S C3SsDlts3rt rtra^e^dra

ddo3Dr esDOfS ^iede^oDamp^^^ ^ oiraeampijSrt ^jodjsraF drass^c^ ^ddjdb

Computerization of Land Records in India iittpwww gis deveiopmentnetapplication lisoverview lisproo 5ahtmaccessed on 2712 2010

a mdash M

oiQe2i5oiD5i)^ croia^eoi) SJ3D2O^ ^eod [NIC] djsoQr^ 5eojOi)oD^

ei dd) s ^ ^ e ^ | ^ jsoQcbd Eiif3ltDDoi) sirodo 23^oplusmn) 5)sjd ^drin) rtec^oi)

^asamp ^^Q) SDrtjs ^regsl) sSidrfO ioEt) r es^rs rod C3tgtalt rt i)

wj jsD S3SjEi i rt j020op^cjoi susdcJsiF^ e5c^sect^sjfi)^ )ec^s^cplusmn)

C o ~-^

oiQeEi3oplusmni9oi)euro) 24 25e3ri^copy srodozspdejscOD^ 83e sdoE^sro-aiFt

25dr(^0 s s r t lOfSe sjoe^s33ltSir^ o3jsltesif3 oplusmn)regoi)lt3 erased 16 u^ti^^euro

1019 A)3J ^23srrisiO elfs c3S5Ddrl^igt rtr3^drartjs^jcscOD^^^^ ds

rio2iDc)3 dDdj^cSesi dDsdros^ ^s^^^zt) sro^d^desS s plusmn i ^ sd^si) gjons^

Annual report Ministry of Rural Development Government of India 2007-2008 Piyush Gupta and RKBagga (2008) Compendium of E-Govemanance Initiatives in

India University PressNew Delhi

89

(igtgi)cdi-2

(59)

^iplusmnosD 5)deciS3sd laquoi)02^ri^odd (1) dcJD ^ C amp O J D ^ ^S)qj ^ujssSr^ s i ) ^

2iid jc lts jSo5t)d si)^ aoJ30j3srsectl (2) rlrade^drreg sdloijob^) srodooc^

ampScplusmn) j2353t)Ooi)ddd1 )do^d 3JOlgteoj3 d^^ )oi)ltDD25 sjosdD^r - 0

(4)^ocrooi) ideF2^fTOooi)d ^ejoQdrtr cra( eoi5 droampa^ 6eodd

XisooSdrlF 3sas^ ^deoojo AiEJoQdrtr si)^ jss)Fde d JO^ jo^rl^

AjEJoQdr(F 3ddDr1si ^do^d sdOddD dd^o^o dD^ w d i (5) srafi^

driFd 5p^ori^ dededra d^ ^ j^so^^^d r t r s r i ^ d^ ^ (6) ^sjiDosrod

djso2i3^ ^^O^FT^^ So rlra )do^d (Sdd^oplusmn) sdrad dsii^fi ro oAe

(Geographical Information System- GIS)r^i)^ ^^0iltyi rooJDFdd^ sroAd^

^ Lokesh SB (2008) Computerisation of Land Records in Karnataka-An Assessment (submitted to Kuvempu University) (Unpublished Thesis) pp 15-19

deg httpwwwgoagovtnicin

90

(igtgi)cdi-2

(59)

^iplusmnosD 5)deciS3sd laquoi)02^ri^odd (1) dcJD ^ C amp O J D ^ ^S)qj ^ujssSr^ s i ) ^

2iid jc lts jSo5t)d si)^ aoJ30j3srsectl (2) rlrade^drreg sdloijob^) srodooc^

ampScplusmn) j2353t)Ooi)ddd1 )do^d 3JOlgteoj3 d^^ )oi)ltDD25 sjosdD^r - 0

(4)^ocrooi) ideF2^fTOooi)d ^ejoQdrtr cra( eoi5 droampa^ 6eodd

XisooSdrlF 3sas^ ^deoojo AiEJoQdrtr si)^ jss)Fde d JO^ jo^rl^

AjEJoQdr(F 3ddDr1si ^do^d sdOddD dd^o^o dD^ w d i (5) srafi^

driFd 5p^ori^ dededra d^ ^ j^so^^^d r t r s r i ^ d^ ^ (6) ^sjiDosrod

djso2i3^ ^^O^FT^^ So rlra )do^d (Sdd^oplusmn) sdrad dsii^fi ro oAe

(Geographical Information System- GIS)r^i)^ ^^0iltyi rooJDFdd^ sroAd^

^ Lokesh SB (2008) Computerisation of Land Records in Karnataka-An Assessment (submitted to Kuvempu University) (Unpublished Thesis) pp 15-19

deg httpwwwgoagovtnicin

90

^qsd(xb-2

t^4^tt olaquo)2|dO 2 ^ ZS^^^Tlt4 rtrs^e^dfQ

siDj^sidesi DslaquodO sjjjs croiDdrts rira^eT^dra sjo3Doplusmn)fi)

ssexQfe ^ e o ^ ^ O ltS) dE=3t) 6 e o ^ ^ ^ ^ Tj^-^TjCJsnd 5)6(o5e^dra sj s copy )

as2sTO TOSidO pdDsiJsdo 42000 rrosplusmn)ri^pound) 70 o^ sirs c3D5)e3 So^

3j^sfc s i ) ^ 34 ^ e y 5iogtS TostoE aJDris crosDd sd^s^^ji)^ 241 ^sexQ^bri^

SJ6 235 3 s a 3 ^ r t ^ 0 laquo3claquo) 10333 ^lteodr^pound) dja 10-laquo5i) 3rad^ dsadDd

ej mdash O S o o lt ^ = l

dd)3dsj25(e^d i)r l ^ d ds roampidO )do^d 5)dD2 4oplusmngt odwDc)25j o t) a n a eXj

23sOai)pound)d (62)

httpwwwmadhyapradeshnicin httpwwwrajasthannicin

91

i^cp30igt-2

laquo 0 M ^

o

341 poundJD5 ri 0 r^h^i^ so^ c3S5Dd d ^ ^ j ^ ^ do^ )E3e2iirisi d3sSoaoJDi)

d do St)rtjs si)gt|^d f3sloe Qrt ^edo s ocl) pound) dlt3 (S)^oi)5sectd| d^d

drodosrid siraquojiSe3 3 ris ^ laquo3laquo e3j3 fj iD^o^5^d| jO20op^doi 3

j02ooQ^d dJs5ogtBoplusmn)5plusmn) ^ledco i323 ef ^eoddfi) j3(ampjosAd ^qssdO

NIC d^oifseridj5oeii sirs ^53^ri^li rtrade^drarlrs^T^d wdesJQod

^jsoadDd ^osdsWD ri o dDamp ^ JD oi)0^^i) ddJ3ltaj7je^Ad^

^ DS2i d (DCg 226 5sca3^ 6eod sltS ^ craltsectOd ^ ^ d ^ ^

lta dras ^fodt^^^ doplusmn)alaquo)AdD^ 330^^^ oiros^de si^e)^ d3s2ovloi)i)

Jrs dro^d^ ddoplusmngt2o^c3t)Ad ^^ESF cidDJSfS 712 (ampi(SX)ei) ^dod ^^ 2 ^

i^dt^ d ^ dD d DddrsiiQ srl3od cro3)euro3)oi)fi5^ ^odjs^isoe^dra

rlfS9j03Ad 0S2i d Q5( 3 S 0 ^ ^ 6eod1^i)^ Gujrat State Wide Area

Network (GSWAN)5j3007l doddF7lregsectdC5AdD^ rozi^d oJJS^^f scLQdrf

ojros^de Ei^ei^ d3s5ogtloj)i) ^Jrade ddaJDOD 3d5c)25i)d

httpwwwwestbengalnicin ^ httpwwwgujratnicin

92

amp^CCb-2

0 fgto ^

6 4

mdash _c n M K S

^o3dJSt30f^dfregrlra^oct)Ad rosidO sirs jiQ^ocrodEl E^i3Ddy^ri^li

7josirar3FS3^A rtra^e^OPdosAd ^QPTO crasi j5BFdd) r loodort^ji) ltgji5d

enidesJQod ^ocrooi) ^sio^a^ d^^ EJIcopy cssiOdrts ltsiejDs3oplusmn)ix CD =1

^ httpwwwtamilnadunicin httpwwwsikkimnicin

93

eipsgtaij-2

aDOc) i^cas^rt^C) Ejijs cro^Ddri^ siro6ogtBoi)5iD tss Si)s^ sridoi)oplusmn)i

5soplusmn)r)dFaoeuroTOA w^s^Q^lQOSd sisijo sslied Dssic^ SiQe c5e23dpoundgto3De

eij3 oiro3rfi5^A ETS (Electronic Total Stations) 3jCJ gtBoi)i) (fi^^Q^iij^o^

0 CO a o

Tj^sDOoiroAd ETS 3jdgtloJD lD laquo5sdSA)^oSdooc33A ^^oplusmny Tjdsj^

37jt)0 D3adO 2 ^ u5ii)6T^ rlr^Sciidr^ r ^ CO

httpwwworissanicin iittpwwwkeralanicin httpwwwjammukashmirnicin

94

5i3saogtartsj ^ crosDO^^^ 5t)0plusmngtFS$ 1993d sS^^rt sijsrsFrtJsoS^ ^^^

^TOO zSdri T^ ^Tjo^d ^ csdcls 23drl^pound) EJJS crosDdrt^r^ splusmn5c)So3iisiJD

E j lFsirac^sJ sscxbF E3t)pound)ccbpound)d DSEid v)^d ESdrl^ droSoli crosDi^^

ii3Sd0d dd30plusmn)iD SU^7itltt 7iQ-^T^T dSo^lQdCJBAcS^^l

DszidO s o ^ cro^Dd 3rf^^igt^ rtregte^dramprlcopy^jD5sectd5^A fod TjssFd^ djs

7530 lty r(siD doosijsdo dosSdD ^7^^ ^rad^ siclr^ jdo erode2i53A

^io3j3eA=ode53Ad^^

ossijS^ ^ ^ c3S5Dd d^s^ifi)^ riraSf^drarlra^j05^d53^A dj385 odr^

oiraesi3o3j3odfi) hTi^^hTi^ ds 153 o^di) ssc^do 3lc3e 2003dddrt

rirade^dfc) d^o3Doi)lt3 JdQdD5^Qo^^^

trade httpwwwassamnicin httpwwwarunachalpradeshnicin httpwwwtripuranicin

95

ndsd6r^ rtrs^e^^dra SJAOampO^ iOesect si^ycj slrSloplusmn)j^ TJDPTJOSAO^^

osss^d laquo5d9^ d^d^oi)0 droSo^ ^o^23|cJd^^ eiSJ^dQ^^odi giQ^ Soos^

o3j3e2i3r rt ESSOFS DedltOTAd l

ijddS^dDd EoOdD 03502iS3i)ndD^ sid^^ ro^eoi) dro2ogtB ^eod (NIC)

dor(sl3dD lt3dd) ^ddQ^d^ gd^ ^ltod dD^ ossi Tjssrdris^ddjs

Tjooio ETOA ^ra5t)^j 3ddi) ieQd^^ ^ oifsesi^ii ^owoQ^d 1 03302 5

EiH) c3S5Ddr(s rtrs^e^dra^ jOEooe) do Todort dssSa^oJ jiy^ SodA lD d

^rorw^ udZipeuro) djs cro Ddrls rtrs^e^dra ssoJziFd^) I991d^

5Uc)oicopyeri 3roA rbcTOF zSdoi)copy ^eod Tjssrdd s sSDDssidO

httpwwwbiharnicin httpwwhimachalpradeshnicin Acharya Keya (2003) Flaws in Bhoomi Indias Model E-Governance Project Panos

Features Bangalore pp 10-31

96

w^^disodD Dt)ampid 177 3 s a s ^ r l ^ zljs C3S50lts3ris 2002 dsszs^r

ODSid tt^iOt) 3i)ajsfc5rts zlcopy crosDdrt^ EITSIDD to^5^ot^ EoS3Jt3sS DSampidO

2 ^ ^ ^03502^d 2JsJ6cCooc33A oiJss^cSf ^JW 4 ^ ^ 8ilcopyltDDr Tjosoop^d

^ ^ r ltjrsect SosrlfS E5^ (Record of Rights Tenancy and Crop information-

RTC)rt jO20oQ^d dJDaogtliOplusmn)5^^ 6ede J^ r i^ i^ copy^^o^ i)02jJ5roA 50J3s

^sosifci 6eodr^(pound) sddoJDso^croAd ^ c5sS3dri^ii 3J(ioplusmn)isx) d dD 3d

croamp)o3^rlaquoi drs lO-^^^^i)^ srodgtB^E5f5sAd ^ ^ ^o35o2^Qod d d d

croSDdrl^^ EJsps^Ti^od ^ o sjdoiiOD 2ii3ltDDcxbigt d n s r d f i doBdco

3oJ3dogt t5C3t)0plusmnraquo 5d^sii)^ ddoplusmngta) St)r^oamp Ejlfs laquo5Epd^Qr oowoQ^do^

503^0i5t)r(Oi^^ ampOSioa) laquo5d5S2l ^07oOl)hd

sjdoDA d3s^d NiltS)DF crosDdri^od ddo i id^s^A^ copy o d e c3ssDdr(^

oijDSi^de OfgtSoi) sodoBdrloiLQ ^ d drofid i(DDF S3c)Acampe 5ri23ed^ dgtl

lt 2002 Ood Sooci) laquoD t3A)rt ci315-33SJ3j23e53A^ 2010 9^o80D^Jiod RTC ddabi)^

djalO- fg^i^iosncS

3j^e5rcopyr srfdcrow ampS) flraa 3J2sa5ssrS sroj^^d srocS Q30 SSD 2011 assiirartd laquorf^ 3plusmn) 6

97

fen 4 _o

-0 eJ bull=lt -o fe -0

OJ335^de 2E0 5^J ^1 2^13^0^^^) E ijdfSEOjir ^tOUli^H SiroS^tSi^Oi

^)3^ 50 oocj 60 eis r(^ 5so 25erart)gtl^ ii^ocJd iQr3i si(D)e5rt

ds5iQ Sifs ^ JD^ (RI) x5^^f ^laquob2o^cJd ds5ira g3laquo5^a^d5JdD i)d^ rrosplusmn)

d ^ O ^ O (VA) i^f so2ojDgt|cJ dD 7TOsplusmn) e3^p^Drisb copy c j | do2oop^do^

j^oi)Ood oJjDs^croddja ^^cradortsects3o3) 4)020ocji) gtsect^oplusmn)o) 30 Qsj^jris

5t)poundJS^5S25 )es w Jo^ddO e ) d | j02Jop^d (Ds driscirajS rlfS0( t^c^^ri^i)^

^oltSj7jE3fs^A^ e5dd ^r i j ^ ^ ^osspsJdO e^cjf ^jogooO^cJo^ ^ d ^ d

^JSriTOO^ oOWOOA)d m^ ^S^PSBO (VA) rt^ddcS^iJ WAdDS^Cti ^

Hanstand Tim (2002) Computerization of Land Records in Karnataka Observation from a Simple Field Study Rural Development Institute Bangalore pp 77-81

Ahuja Manoj and AP Singh (2008) Evaluation of computerization Of Land Records in Karnataka-A Case Study from Gulburga District Centre for Rural Studies Mussoorie La Bahaddur Shastri National Academy of Administration pp 34-39

98

r(rs^oi)o^cJeuro) C3t)i0ci plusmn) sdDt)5plusmn)lgtri55d sirscjco 3jOEjodsdy zlcopy siJsOe^

oifSfSifSii jOEoo0^d 3^^dfjfi)^ ^ d oJ3ss^de cro-sDeja^Iri )eS^ ssrlra

2jdUDdrirt jO20o0^do^ 5ddii ero^^doscODSl ^oS isda jod Qe^oi^O ^

^03s025d5^^ djcKamp^dD^^ sidd dDiij^odD (S esEi oJrssroAd^^^ ^gdiyd ^

^o3sp25Qod TJOWOQ^ ElQ^oi) d^rg^ rbrs d^r^5 wcs zjlQ^oii ddssra

2lQ^oplusmniOi dsoplusmn) drodo ^Si d ltas5oplusmn(r(^rt ^jozjoQ^do jltadd53sd

ddOri^ji5^ EoS7lcopyoSd tsd^^TOdOr^ oJros^^ Del-aJD oSjses fSris^

dS(S^di^ ^srlrs fcjs^ri^ci)^ ssoJDFdJsd^ ^dDdi^ g^rlra^wao^crod cirarol)

l7^d5lQ^a5 jSo^ampoiroAd e ^ ^ ^^03502^5^ ^^^f TJosoop^d Ejlrs

croiOlts3rsiigt laquo5r )dDsror ^y^T^^ x^tigteuro idi^d rtra^e^dcarlraod d^c^ 4 6 mdash n _c

dD^ di3s droSolris^b fJoajodrsroAdD^ fc55^risi)^ laquo5p|j d d r sect S)^dpound^

^eod l^od ^JSdssA oij t)^^^ ^ 0 ^ SJS^JA 50^2ssro ^eodr^^od

ddol )co 7jSjJ ltS)o ^5|c^ 02j r1^5i) dj30Qd)d E J I Q ^ ^o35o25Qod 6^^1

deg Subash Bhatnagar Bhoomi Problems of Manual System www revdept OlkarnicinBhoomimanual syshtmaccessedon 17122010

99

7^^F^^6 es^oi)ix oodi5s lt3 jSdsroAd sicjod ii^ J08OOQ^

eraQ^samprlTOd sDeampi ^oirosss ^ t 3 ^ r 1 dTOoplusmn)) rtjswd d^cro25^

4o5j3^sifisit) rtdDgtS^d ^ 4 - ^ o ^ 2006 dO ^2Wo3ol) T^^FZ^^^ ^esro

^^^^^^ai^^^ ^^a i^is)^d 2000 Qod 2006 d 5d0ojo^ Ttbdrod 20

cro^Ddrl^^^ so^cxb (rolt5Ddrlsi) wqjo^ 1965 d ^crorw^ (Sija ocs ds3cireg^ ws^

^3SFi3^dO EjlQ c3t)5De3rlsirifs^e^dra5^A f3i)0^ (Depsrl^fi)^ d23oet)Ad

d^o3j3odD ltD2t)ridOi m^^ ^er^ol) e)p5D0ri dD^ d3s5ogtl croiDOTbd

ia3jA ^53Fde^d pdo^^^ dvl)pr(^ii 2 ^^ ^03502 oifse2i^aiDQai^ltS EJIQ

niiSd6Ti^cigt ai3c)d OJgt rtra^e^drs7^^^de^ draquo^ rSrs^te^drarlrsod

c3c)iDlts3ri Zoods (Dz^srtDod d^iijSodD (Dgjrortd c^d^d ato)d o^^oplusmngt

d3c)irtsfe woissrtco 73t)d eurogtoi^zi^ ^ o ^ o i ampoOds Q^Jd 5t)oiJsrTOddfi)

d3sa 5dd ^^^^ doedoixs crosDus^rt^ rlrade^dra^ laquo5ci)S$ dradijJsAd

jo^d rrad rts ^o^d(pound) dssampa dort2oi)d J5SFO s^rlQ d5t)Fde^d o rts

United Nations Public Service Award Rajiv Chawla and Subash Bhatnagar Bhoomi online delivery of Land Titles in kamataka

India httpwwwl world Bank orgPublic sectore govBhoomi cshtmcited at 2112010

100

fen 4 _o

-0 eJ bull=lt -o fe -0

OJ335^de 2E0 5^J ^1 2^13^0^^^) E ijdfSEOjir ^tOUli^H SiroS^tSi^Oi

^)3^ 50 oocj 60 eis r(^ 5so 25erart)gtl^ ii^ocJd iQr3i si(D)e5rt

ds5iQ Sifs ^ JD^ (RI) x5^^f ^laquob2o^cJd ds5ira g3laquo5^a^d5JdD i)d^ rrosplusmn)

d ^ O ^ O (VA) i^f so2ojDgt|cJ dD 7TOsplusmn) e3^p^Drisb copy c j | do2oop^do^

j^oi)Ood oJjDs^croddja ^^cradortsects3o3) 4)020ocji) gtsect^oplusmn)o) 30 Qsj^jris

5t)poundJS^5S25 )es w Jo^ddO e ) d | j02Jop^d (Ds driscirajS rlfS0( t^c^^ri^i)^

^oltSj7jE3fs^A^ e5dd ^r i j ^ ^ ^osspsJdO e^cjf ^jogooO^cJo^ ^ d ^ d

^JSriTOO^ oOWOOA)d m^ ^S^PSBO (VA) rt^ddcS^iJ WAdDS^Cti ^

Hanstand Tim (2002) Computerization of Land Records in Karnataka Observation from a Simple Field Study Rural Development Institute Bangalore pp 77-81

Ahuja Manoj and AP Singh (2008) Evaluation of computerization Of Land Records in Karnataka-A Case Study from Gulburga District Centre for Rural Studies Mussoorie La Bahaddur Shastri National Academy of Administration pp 34-39

98

r(rs^oi)o^cJeuro) C3t)i0ci plusmn) sdDt)5plusmn)lgtri55d sirscjco 3jOEjodsdy zlcopy siJsOe^

oifSfSifSii jOEoo0^d 3^^dfjfi)^ ^ d oJ3ss^de cro-sDeja^Iri )eS^ ssrlra

2jdUDdrirt jO20o0^do^ 5ddii ero^^doscODSl ^oS isda jod Qe^oi^O ^

^03s025d5^^ djcKamp^dD^^ sidd dDiij^odD (S esEi oJrssroAd^^^ ^gdiyd ^

^o3sp25Qod TJOWOQ^ ElQ^oi) d^rg^ rbrs d^r^5 wcs zjlQ^oii ddssra

2lQ^oplusmniOi dsoplusmn) drodo ^Si d ltas5oplusmn(r(^rt ^jozjoQ^do jltadd53sd

ddOri^ji5^ EoS7lcopyoSd tsd^^TOdOr^ oJros^^ Del-aJD oSjses fSris^

dS(S^di^ ^srlrs fcjs^ri^ci)^ ssoJDFdJsd^ ^dDdi^ g^rlra^wao^crod cirarol)

l7^d5lQ^a5 jSo^ampoiroAd e ^ ^ ^^03502^5^ ^^^f TJosoop^d Ejlrs

croiOlts3rsiigt laquo5r )dDsror ^y^T^^ x^tigteuro idi^d rtra^e^dcarlraod d^c^ 4 6 mdash n _c

dD^ di3s droSolris^b fJoajodrsroAdD^ fc55^risi)^ laquo5p|j d d r sect S)^dpound^

^eod l^od ^JSdssA oij t)^^^ ^ 0 ^ SJS^JA 50^2ssro ^eodr^^od

ddol )co 7jSjJ ltS)o ^5|c^ 02j r1^5i) dj30Qd)d E J I Q ^ ^o35o25Qod 6^^1

deg Subash Bhatnagar Bhoomi Problems of Manual System www revdept OlkarnicinBhoomimanual syshtmaccessedon 17122010

99

7^^F^^6 es^oi)ix oodi5s lt3 jSdsroAd sicjod ii^ J08OOQ^

eraQ^samprlTOd sDeampi ^oirosss ^ t 3 ^ r 1 dTOoplusmn)) rtjswd d^cro25^

4o5j3^sifisit) rtdDgtS^d ^ 4 - ^ o ^ 2006 dO ^2Wo3ol) T^^FZ^^^ ^esro

^^^^^^ai^^^ ^^a i^is)^d 2000 Qod 2006 d 5d0ojo^ Ttbdrod 20

cro^Ddrl^^^ so^cxb (rolt5Ddrlsi) wqjo^ 1965 d ^crorw^ (Sija ocs ds3cireg^ ws^

^3SFi3^dO EjlQ c3t)5De3rlsirifs^e^dra5^A f3i)0^ (Depsrl^fi)^ d23oet)Ad

d^o3j3odD ltD2t)ridOi m^^ ^er^ol) e)p5D0ri dD^ d3s5ogtl croiDOTbd

ia3jA ^53Fde^d pdo^^^ dvl)pr(^ii 2 ^^ ^03502 oifse2i^aiDQai^ltS EJIQ

niiSd6Ti^cigt ai3c)d OJgt rtra^e^drs7^^^de^ draquo^ rSrs^te^drarlrsod

c3c)iDlts3ri Zoods (Dz^srtDod d^iijSodD (Dgjrortd c^d^d ato)d o^^oplusmngt

d3c)irtsfe woissrtco 73t)d eurogtoi^zi^ ^ o ^ o i ampoOds Q^Jd 5t)oiJsrTOddfi)

d3sa 5dd ^^^^ doedoixs crosDus^rt^ rlrade^dra^ laquo5ci)S$ dradijJsAd

jo^d rrad rts ^o^d(pound) dssampa dort2oi)d J5SFO s^rlQ d5t)Fde^d o rts

United Nations Public Service Award Rajiv Chawla and Subash Bhatnagar Bhoomi online delivery of Land Titles in kamataka

India httpwwwl world Bank orgPublic sectore govBhoomi cshtmcited at 2112010

100

r(rs^oi)o^cJeuro) C3t)i0ci plusmn) sdDt)5plusmn)lgtri55d sirscjco 3jOEjodsdy zlcopy siJsOe^

oifSfSifSii jOEoo0^d 3^^dfjfi)^ ^ d oJ3ss^de cro-sDeja^Iri )eS^ ssrlra

2jdUDdrirt jO20o0^do^ 5ddii ero^^doscODSl ^oS isda jod Qe^oi^O ^

^03s025d5^^ djcKamp^dD^^ sidd dDiij^odD (S esEi oJrssroAd^^^ ^gdiyd ^

^o3sp25Qod TJOWOQ^ ElQ^oi) d^rg^ rbrs d^r^5 wcs zjlQ^oii ddssra

2lQ^oplusmniOi dsoplusmn) drodo ^Si d ltas5oplusmn(r(^rt ^jozjoQ^do jltadd53sd

ddOri^ji5^ EoS7lcopyoSd tsd^^TOdOr^ oJros^^ Del-aJD oSjses fSris^

dS(S^di^ ^srlrs fcjs^ri^ci)^ ssoJDFdJsd^ ^dDdi^ g^rlra^wao^crod cirarol)

l7^d5lQ^a5 jSo^ampoiroAd e ^ ^ ^^03502^5^ ^^^f TJosoop^d Ejlrs

croiOlts3rsiigt laquo5r )dDsror ^y^T^^ x^tigteuro idi^d rtra^e^dcarlraod d^c^ 4 6 mdash n _c

dD^ di3s droSolris^b fJoajodrsroAdD^ fc55^risi)^ laquo5p|j d d r sect S)^dpound^

^eod l^od ^JSdssA oij t)^^^ ^ 0 ^ SJS^JA 50^2ssro ^eodr^^od

ddol )co 7jSjJ ltS)o ^5|c^ 02j r1^5i) dj30Qd)d E J I Q ^ ^o35o25Qod 6^^1

deg Subash Bhatnagar Bhoomi Problems of Manual System www revdept OlkarnicinBhoomimanual syshtmaccessedon 17122010

99

7^^F^^6 es^oi)ix oodi5s lt3 jSdsroAd sicjod ii^ J08OOQ^

eraQ^samprlTOd sDeampi ^oirosss ^ t 3 ^ r 1 dTOoplusmn)) rtjswd d^cro25^

4o5j3^sifisit) rtdDgtS^d ^ 4 - ^ o ^ 2006 dO ^2Wo3ol) T^^FZ^^^ ^esro

^^^^^^ai^^^ ^^a i^is)^d 2000 Qod 2006 d 5d0ojo^ Ttbdrod 20

cro^Ddrl^^^ so^cxb (rolt5Ddrlsi) wqjo^ 1965 d ^crorw^ (Sija ocs ds3cireg^ ws^

^3SFi3^dO EjlQ c3t)5De3rlsirifs^e^dra5^A f3i)0^ (Depsrl^fi)^ d23oet)Ad

d^o3j3odD ltD2t)ridOi m^^ ^er^ol) e)p5D0ri dD^ d3s5ogtl croiDOTbd

ia3jA ^53Fde^d pdo^^^ dvl)pr(^ii 2 ^^ ^03502 oifse2i^aiDQai^ltS EJIQ

niiSd6Ti^cigt ai3c)d OJgt rtra^e^drs7^^^de^ draquo^ rSrs^te^drarlrsod

c3c)iDlts3ri Zoods (Dz^srtDod d^iijSodD (Dgjrortd c^d^d ato)d o^^oplusmngt

d3c)irtsfe woissrtco 73t)d eurogtoi^zi^ ^ o ^ o i ampoOds Q^Jd 5t)oiJsrTOddfi)

d3sa 5dd ^^^^ doedoixs crosDus^rt^ rlrade^dra^ laquo5ci)S$ dradijJsAd

jo^d rrad rts ^o^d(pound) dssampa dort2oi)d J5SFO s^rlQ d5t)Fde^d o rts

United Nations Public Service Award Rajiv Chawla and Subash Bhatnagar Bhoomi online delivery of Land Titles in kamataka

India httpwwwl world Bank orgPublic sectore govBhoomi cshtmcited at 2112010

100

7^^F^^6 es^oi)ix oodi5s lt3 jSdsroAd sicjod ii^ J08OOQ^

eraQ^samprlTOd sDeampi ^oirosss ^ t 3 ^ r 1 dTOoplusmn)) rtjswd d^cro25^

4o5j3^sifisit) rtdDgtS^d ^ 4 - ^ o ^ 2006 dO ^2Wo3ol) T^^FZ^^^ ^esro

^^^^^^ai^^^ ^^a i^is)^d 2000 Qod 2006 d 5d0ojo^ Ttbdrod 20

cro^Ddrl^^^ so^cxb (rolt5Ddrlsi) wqjo^ 1965 d ^crorw^ (Sija ocs ds3cireg^ ws^

^3SFi3^dO EjlQ c3t)5De3rlsirifs^e^dra5^A f3i)0^ (Depsrl^fi)^ d23oet)Ad

d^o3j3odD ltD2t)ridOi m^^ ^er^ol) e)p5D0ri dD^ d3s5ogtl croiDOTbd

ia3jA ^53Fde^d pdo^^^ dvl)pr(^ii 2 ^^ ^03502 oifse2i^aiDQai^ltS EJIQ

niiSd6Ti^cigt ai3c)d OJgt rtra^e^drs7^^^de^ draquo^ rSrs^te^drarlrsod

c3c)iDlts3ri Zoods (Dz^srtDod d^iijSodD (Dgjrortd c^d^d ato)d o^^oplusmngt

d3c)irtsfe woissrtco 73t)d eurogtoi^zi^ ^ o ^ o i ampoOds Q^Jd 5t)oiJsrTOddfi)

d3sa 5dd ^^^^ doedoixs crosDus^rt^ rlrade^dra^ laquo5ci)S$ dradijJsAd

jo^d rrad rts ^o^d(pound) dssampa dort2oi)d J5SFO s^rlQ d5t)Fde^d o rts

United Nations Public Service Award Rajiv Chawla and Subash Bhatnagar Bhoomi online delivery of Land Titles in kamataka

India httpwwwl world Bank orgPublic sectore govBhoomi cshtmcited at 2112010

100

5)^0rtlaquoocj ^ 5t)oi)F-s famp^ ^ ^ ^ ^ six5Ajco J35 ltSo cDoci) si)JrtO(

^5srd ^ cssiOisJSvBrt 530i)F3il)^ psjosirarsFsssA jJ3Fde^d jo|risi

si)j30^ laquo5^F erodjseArt^c^ EJS^6JSOC^ o3j3ampij5oi5 laquoi)fl)3ssfisjji)

^esi7is^7je7t)cCo^(^)5uadoEjJcj^ 1991 dcopy rtorroF sSdab 5 3sa3feri^pound)

oigt2idi) fcscJQAj eA)^d a^ius 145 sdOJst)ri^euro tjk^ 177 ssexra^ri^^ 2iS(DD

0 n n ro ^ mdash 4

s5s5 oJD 5ampee3 2o^c^ soiroAdOod 177 3d^pound^ s j ^ ^ 3jfe3s d^eD ^^drfc)(^^)

^ e o ^ ^ f i ) ^ ^dcplusmn) ^3plusmnisdb 9000 ^^Dera ^ocrooi) sie^^ro 5^^ddi)^

00 eJ -c V mdash

wsi^oii wi ^od-^olt^rtS7Dr iistegtdD 40 Ood 50 srodrtsiisidr^ ToDQespiFESUci

^dE3e^oi)j^ ^oec^uscto^ ^ oe^ab StJOJDFri^ sampfd o53Fd Tijsirodo 250

cporr Cflfrf on Service of Bhoomi Kiosks (2002) Public affairs centre MS Buildings Bangalore pps45-49

httpwwwkarrevdeptmcin lt Kiosks

101

=lt 0 0

J5 M 0 0 0 bull=

j5t)ro s s rU) ^53Fde^d aora5t)7iD T^OAT^^ sixraod d or^ (SltDq i^Si

erocS^esiri TOA jt)0 sddoiosS jSgto2t5jS5i) ^i3dc3Ad 6^^^ ^rrorleSe d ^

Jc)o srorlfs Si ^d oclros^de oevBoi) t (Si ^roodrfD^ d^rrorii^e sjdQc^d eidd

d3B2ogtSoi)i5 ei)o^23laquo)Fod sixfso^ jori2o^ s^od^o^ 5D2^ rass^t) do^rls^pound)

9r ltxidDd djrlcopyEodd scidrora ssrLcopy (DDro25 ri 3jdroradi) eiocrozS^

t sdd 5crodd doed en^ssd^SaJofi)^ d r o d c o E J I Q ^ oicopyeampi3cODod copyrisij

27 2 ^ ^ oiraessfSoi i)ei33|piaoci n20^Adsi 5i5^ort^o

Parthasaradhi Y Rakesh Cheetal and Nirmala Gupta (2009) E-govemance and Indian Society An Impact StudyofAndhra Pradesh Karnataka and Kerala Kanishka Publishers and Distributors New Delhi pp 21-26

102

7 s is tsqroD^ S3c)j2i ri i) ^^^^qjrsjQ^oo) Fro^oiraoabri^T^ o3o5tgtsoi5t)Ad

CO

10 DSK^d wcrool) siieir^ Tjaosso

103

7 s is tsqroD^ S3c)j2i ri i) ^^^^qjrsjQ^oo) Fro^oiraoabri^T^ o3o5tgtsoi5t)Ad

CO

10 DSK^d wcrool) siieir^ Tjaosso

103