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Hasan Haider, NPO Pakistan 1
KAIZEN in Just-In-Time
Production System
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Reduce Cost
Cheaper
Customer Price
Net Margin
Production Costs
Faster
Reduce Lead Time Improve Quality
Better
The challenges for our Industry
We need to be able to do three things well, all at the same time!
We need to be able to do three things well, all at the same time!
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KAIZEN in Just-In-TimeProduction System
! Toyota Production System
Jay-eye-tea
J I T1
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Reduction of Production Lead Time
Source: Sanno CollegeSeisan-shi Textbook
What issue/concept will be mostimportant to you in the 1990s ?
1
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Meeting the Challenge
! Requires a new way of thinking.
! Training in new methods.
! Leadership and commitment at all levels.! Implementation - do it.
! Need to do more than talk.
! We learn by doing.
! Improvements dont have to be expensive.df
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Setup
Setup
Reducti
on
Reducti
on
Autonomat
ion
Autonomat
ion LevelLevel
Demand
Demand
SpiritSpirit
5S5S
Standard
StandardWorkWork
PullSys
tem
PullSys
tem
Safety
Safety
Customer
Customer
SupplierSupplier
Relationshi
psRelati
onships
Maintenance
Maintenance
VisualVisual
Controls
Controls
Mistake
Mis
take
Proofin
gPro
ofing
Takt
Takt
TimeTime
WorkWork
CellsCells MultiMulti--
ProcessProcess
L
ine
L
ine
Balan
cin
Balan
cin
gg
AttackAttack
OnOn
WasteWaste
SmallSmall
Lot
Lot
SizeSize
QualityQuality
AssuranceAssurance
OneOnePiece
PieceFlowFlow
JIT - A set of tools that fit together
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JIT - A Strategy Based on Lead Time
Lead Time
Adding Value
Opportunity
A strategic focus to economicallymakedrastic reductions in lead times to better servethe customer.
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JIT - A Toolset For Eliminating Waste
JIT Tools usedto identify andeliminatewaste from theprocess. $$
$ $
$$
$ $$
Same Value-Add
Reduced lead time
Reduced costs
Result: Shorterlead times,reduced costs.
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The Spirit of Improvement
! Improvement is everyone's job.
! Think of ways to make ideas work.
! Dont say cant.
! 50% improvement is OK.! Dont substitute money for brains.
! Ask Why?, five times.
! Improvement is not made from a conferenceroom.
! More ideas are better, especially from peopleclose to the problem.
! Follow up to make sure the idea is working.
! Improvement is endless.
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Purpose of a Kanban System
1) Control of inventory movement.
2) Authorize production.
3) Regulate amount of inventory in thesystem.
4) Provide a visual control that makesoverproduction obvious.
5) A tool for driving continuousimprovement.
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Rules for Kanban Systems
1) Pull from the downstreamprocess (or customer)
drives the system.
2) All product or inventory is under kanbancontrol.
3) Only an emptykanbanauthorizes production.
4) Never pass a known defect downstream.
5) Use gradual kanbanreductions to drive improvement.
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Kanban
Is a signal that:
Authorizes production
Authorizes movement
Limits inventory
The signal can be a:
Card
Square Box
Pigeon hole
Light
Etc.p
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How Many Kanbans?
(True Lead Time + Safety Time) = Total Time
Total Time x Production Requirement = Units in Pipeline
Units in Pipeline
Units per Kanban
= Number of Kanbans
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Pull Production System
Definition A customer driven system that produces and
moves a product/service onlywhen thecustomer needs it
Work Flow
Kanban1
Kanban2
Kanban3
WorkCenter A
WorkCenter B
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Push System
Pull System
Push and Pull System2
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KANBAN
Supermarket Concept & KANBAN
System
1
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By Toyota Motor Company
The concept of producing or conveying
only those units needed,
at all stages of production.
just when they are needed,
in just the amount needed,
Just-In-Time (JIT) system
1
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" Mistake Proofing Overview" Poka-Yoke
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! This refers to the thoughtful use ofdevices which eliminates operators
careless mistakes.
Note: Poka ----- Carelessness; Absent-mind
Yoke----- Elimination
Mistake-proof (Poka-yoke)
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Mistake-Proofing! Purpose
! The mistake-proofing processprevents mistakes before theycreate defects.
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! An Organized Approach to a Common Sense
Way of Eliminating Defects
! Mistake Proofing Is a Philosophy That:
! Recognizes People Forget and Make Errors
! Uses Common Sense (Mistake Proofing) Ideas
and Methods in Product and Process Design to
Eliminate Human and Mechanical Errors
What is Poka-Yoke Mistake-Proofing ?
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Mistake-Proofing
! Why do mistake-proofing?
! Improve quality
! Eliminate rework
! Reduce cost
! Improve schedule performance (especially
in relation to the predictability of cycle
times
! ZeroQuality Control (Zero Defects)
! Total Customer Satisfaction
! Quality, Cost, Delivery, Safety, Morale
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Benefits and ResultsBenefits
! Makes it easy to do theright things in the rightorder in the right way.
! Prevents accidentallydoing the wrong thingsin the wrong order in thewrong way
Results
! Improves quality
! Reduces costs
! Improves on-time delivery
! Reduces oreliminates accidents
! Improves morale
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Mistake-Proofing in Everyday Life
! Car safety belt warning light or buzzer.
! Clothes iron that shuts itself off if left on inadvertently.
! Garage door opener with safety reversing switch.
! A car that cannot be started in gear.
! Microwave ovens that will not start with the door open
! Beeper to Indicate the Lights Are Left on When the Keys AreRemoved From the Ignition Switch
! Cruise Control Which Shuts off When the Brakes Are Applied
!
Turn Signal Warning Beep When Left on
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# Safety Features in the Products
Carrier Produces:
! Gas Furnace With an Interlock Switch
That Shuts Down the Furnace WhenPanels Are Removed
! Thermostat Which Prevents Heat
and CoolFrom Being Turned on at
the Same Time
Examples of Common Devices
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# In Manufacturing:
Safety Devices on Presses
Palm Buttons
Light Curtains
Brake Monitors
Fire Drills, Safe Exit Plans
Pressure Switches, Monitors
Panic Door Hardware on All Exterior Doors
Fixtures Which Prevent Parts From Being
Incorrectly Positioned Tools Which Reach a Specified Torque then
Shut off
Examples of Common Devices
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Customers Demand 100% Defect Free Products
# 100% Inspection Wont Provide 100% Defect Free
Products
# Cost Pressures Dont Allow for Continued Mistakes
Scrap
Rework
Missed Schedules
# Lean Manufacturing Will Not Tolerate Mistakes
One Piece Flow Demands Good Quality Parts
All the Time
Batch Processing Can Hide Mistakes With
Excess Inventory
Why Do Mistake Proofing ?
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100% Inspection Exercise
Quality Engineer Date
John Foster 3-21-92
Finished Files Are The Result Of
Years Of Scientific Study CombinedWith The Experience Of Years
Please Find and Count All the Fsin This Letter
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Please Find and Count All the Fsin This Letter
Quality Engineer Date
John Foster 3-21-92
77 Fs Total - How Many Did You Each Find ?
Finished Files Are The Result Of
Years Of Scientific Study CombinedWith The Experience Of Years
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If It Is, Then You Wont Mind 0.1%
Defectives:
! Doctors in New York State Hospitals Drop
288 Babies Per Year
! Post Offices in New York State Lose 61,626
Pieces of Mail Per Day
! Chicago OHare International Airport Has
1,264 Unsafe Arrivals / Departures Per Year
Ill do betternext time!
Is 99.9% Quality Good Enough for You ?
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Leave the Iron on ThenLeave for Work
Pump Diesel Fuel Into YourGas Tank
Run a Red Light
Not Setting the TimerProperly on Your Toaster
Placing the Originalin YourCopier Face up.
Running Out of Ink on YourDate Coder
Error - (Cause) Defect - (Effect)
?
Examples of Errors Vs. Defects
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7 Step Mistake Proofing Process
1. Describe the Defect in Detail.
2. Identify Process or Operation Where Defect Can First Be
Discovered - Where Defect has Actually Been Created.
3. Map the Sequence of Tasks by Reviewing Current Method or
Procedures (the Way It Is Supposed to Be Done).4. Observe the Process (the Way It Is Actually Being Done).
5. Identify Errors - Gaps Between #3 and #4 - the Differences
Between How We Should Do It and How We Actually Do It
(Theory Vs. Actual).
6. Identify Mistake Proof Device(s) Required to Prevent orDetect Error Conditions.
7. Trial and Error Perfection of Original Mistake-proof Device
Until Solution Eliminates Defect.
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A list of Mistake-proof devices, certainly not all inclusive, that can beused to respond to Red Flags and prevent errors and/or defects:
Other Prevention Techniques:
1. Eliminate the Condition
2. Redesign for Symmetry
3. Redesign for Asymmetry
Mistake-proof Your Mistake-proof
1. Guide / Reference / InterferenceRod or Pin
2. Template
3. Limit Switch / Microswitch
4. Counter
5. Odd-part-out Method
6. Sequence Restriction
7. Standardize and Solve
8. Critical Condition Indicator9. Detect Delivery Chute
10. Stopper / Gate
11. Sensor
Types of Mistake-Proof Devices
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What are the Five Best Mistake-Proof Devices?Human errors are usually inadvertent. Mistake-proof deviceshelp us avoid defects, even when inadvertent errors are made.Mistake-proofing helps build quality into processes.
Here are five examples of mistake-proofing for detecting oravoiding defects caused by human errors.
1Guide Pins of DifferentSizes
2Error Detection andAlarms
UPPER DIE
GUIDE PINS
LOWER DIE
Detecting and Avoiding Defects
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3 Limit Switches
4Counters
5 Checklists
PRODUCT
PRESS
TO OPERATINGCIRCUIT
LIMIT SWITCH DETECTSCORRECT PLACEMENT
CLEAR BUTTON
DIGITAL COUNTER
Detecting and Avoiding Defects - cont...
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Before Mistake-ProofingAfter Mistake-Proofing
Correct
Incorrect
LocatingAngles
LocatingAngles
LocatingAngles
Guide Pin
Mistake Proofing Example
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Before Mistake-Proofing After Mistake-Proofing
During assembly, lockwashers are frequentlyomitted. Without the lockwashers, the bolts canloosen.
The correct number of each part required for theoperation is precounted and provided in acontainer.
Container
Omitted Washer
Mistake Proofing Example
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Before Mistake-Proofing After Mistake-Proofing
Hose connections can be reversed. If a fireoccurred in Area A, Area B would be doused.
By redesigning the connectors to two differentsizes and types (female and male), it is nolonger possible to mix up hose connections.
Hose to Area B
Hose to Area A
Hose to
Area B
Hose to Area A
Correct
Incorrect
FireFireExtinguisherExtinguisher
ReservoirReservoirBottlesBottles
FireFireExtinguisherExtinguisher
ReservoirReservoirBottlesBottles
Hose to Area B Hose to Area A
FireFireExtinguisherExtinguisherReservoirReservoir
BottlesBottles
Different size
connectors
Female Male
Mistake Proofing Example
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Before Mistake-Proofing After Mistake-Proofing
Results in inaccurate location of trim lines,creating a defective part when the part istrimmed.
Use of template allows accurate layout of trimlines.
LocatingHoles
Panel TrimLines
Manual measuring and layout of trim periphery
Panel TrimLines
TrimTemplate
LocatingHoles
Mistake Proofing Example
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Before Mistake-Proofing After Mistake-Proofing
Covers were frequently scratched when the screwdriversslipped out of the screw slot and slid against the plasticcovers.
The cause of the trouble was scrutinized anda change was made in the shape of the screwslot to prevent the screwdriver from slipping.Scratches caused by the screwdriver slippinghave been completely eliminated.
Mistake Proofing Example
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! Screw driver slipsand scratches theproduct. Source: Poka-yoke Daizukan Nikkan-kogyo
Poka-yoke Example 1
1
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Source: Poka-yoke Daizukan Nikkan-kogyo
Non-defective
Defective
Fool-proof device
Poka-yoke Example 2
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Wrong operations 23%
Negligence 48%(Forgetfulness)
Source: Poka-yoke activities Kanebo Chem.,1991
Kanebo Chemical, 1989
Analysis of Carelessness
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! Jidoka refers to the ability of production
equipment, including a single machine,to sense a malfunction of the machine.
Auto-nomation (Jidoka)
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Stop! I dont know.
Simple automationJidoka
Autonomation (Jidoka): Automation
with a human touch
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!The goal of single minute set-upmovement is to reduce the set-up time to less than 10 minutes.
Single minute exchange of die(SMED)
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Stamping Machine
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Advanced Preparation
The Trick of the Magic
1
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Maskingtape Paint an arrow
Trash can Spreadsheet
Source: The Japan HR AssociationExample (1)
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U-shaped washer Nut and bolt
Pear-shaped holes
Source: H. Hirano Me de mite wakaru JIT Seisan Hoshiki Nikkan-kogyo Shinbun,
Example (2)
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1. Waste from over-production
2. Waste of waiting time3. Transportation waste4. Processing waste5. Inventory waste
6. Waste of motion7. Waste from product defectives
5. Inventory waste
Seven Wastes
2