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KBC Health & Safety Induction Training

Section A: All KBC Employees

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KBC IS FOCUSED ON SAFETY

KBC continues always to take health, safety and the environment very seriously, with employee safety as our collective number one priority, whether that be at the office, at home, or on a client site. Mr. Shigeyoshi Uehara

KBC CEO

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Course outline and admin

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Purpose of Health & Safety Induction training

• This training is for• New starter KBC employees• Current employees who have never received induction

training• Associates & Sub-contractors to KBC• Students, Interns & work experience placements

• The training explains:• The potential hazards and risks of working at KBC • What measures are in place to deal with those hazards and

risks• Where to find emergency procedures or further information

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Which training do I need to do?

Induction training Section A for:

Induction training Sections A & B for:

Sections A, B andKBC Safety passport

All KBC employeesKBC travellersThose who visit clients or other offices*

Anyone who visit’s the client’s plant for plant-based work*

Office based staff

Anyone who supervises a KBC traveller

(Passport details to be released later in 2021)Anyone who books travel

Anyone who provides PPE

*Additional client-led site induction training may also be necessary for site visits• Some clients or industries may need additional specific certification, for

example, upstream (eg; helicopter escape) and National Examination Board in Occupational Safety and Health (NEBOSH).

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Welcome to KBC

KBC Safety Council

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KBC Safety Council

• KBC’s Safety Council organise• Global health & safety policy• Safety communications:

• Bulletins, town halls, raising awareness

• Collect information on Safety events and communicate lessons learnt

• Safety performance management and compliance

• Safety Training

If you ever need to contact us with a question or a concern:• Email: safety@kbcat.com• Or visit the Safety Council Site of the intranet: LINK

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12 Safety Golden Rules

• KBC has 12 clear rules which we must follow at all times

• Available from your office manager / regional safety leader

• Reminders were posted monthly on KBC laptop screensavers.

• Golden Safety Rules Brochure LINK

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KBC Global Safety Council

Global Leadership Team

H&S Global Leader

A. Grimley

Regional Safety Leader APAC

P. Lim

Regional Safety LeaderIndia

V. Gupta

Regional Safety Leader

EFA

D. Ruiz

Regional Safety Leader

Americas

TBA

C. PriddyG. VibarB. HeilF. Bini

L. NietoN. VisuaraP.Gaherty

YKG Safety Team

Regional Safety LeaderMENA

A. ElZubeir

Communication &Support

J. MartinezM. FaniyiS. TrenchP. Lim

A. Grimley

V. Gupta

A. Grimley

A. ElZubeir

A. Grimley

Office Managers

HR

*TBA: In the meantime, approach the H&S Global Leader

* Please discuss any Health & Safety concerns or feedback with your Regional Safety Leader or your team leader at any time

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Summary

Section A• Introduction to KBC Safety

Council• Safety STAR • KBC’s Health & Safety policy• Slips, Trips & Falls• Office security and fire safety• Ergonomics and back pain• Safety reporting: Statistics,

Near misses & incidents• Safety Moments

Section B• Travel Safety• Site Visit Risks• Chemical Exposure Risks

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Section A: Office Based Safety

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KBC Health & Safety policy• KBC have a Global Health & Safety Policy• This can be accessed through the Safety

Council site. Also, through the link below:LINK

• New starters should familiarise themselves with it, as it is full of essential information.

• The KBC travel policy also contains important specific advice on travel risks

LINK

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Does this work present any hazards?Are they controllable?What other work is going on around me?What signs do I need to obey?Should this be discussed with my Team Leader and workmates?Think through the tasks and identify the hazards.Could the actions planned produce hazards?Is there potential to damage any person, equipment or property?Could my surroundings be damaged?Do I have the right equipment for the job and have I been trained how to use it properly?Has a Safe Work Procedure been provided for this task?

Continue to monitor and review risks and communicate all identified safety risks with all team members.Has another risk entered the work site?Have you checked the welfare of other team

members?

Can I remove the risk?Can I use a less hazardous process/chemical?Can I isolate the hazard?Are all guards installed and used?Am I trained to do this task?What information is in the Safe Operating Procedure?

Do I have the right PPE?

STOP what you are doing,

especially if you are doing a new

or infrequent task.

THINK, assess your

team´s and your own safety.

ACT, to eliminate unsafe

conditions.

REVIEW, that it is safe to proceed with

the task.

Safety STAR

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COVID-19 Safety

• The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome. The disease was first identified in December 2019 in Wuhan) China. The outbreak was declared a Public Health Emergency of International Concern in January 2020, and a pandemic in March 2020. As of 14 October 2020, more than 38 million cases have been confirmed, with more than 1.08 million deaths attributed to COVID-19.

• The disease spreads most often when people are physically close. It spreads very easily and sustainably through the air, primarily via small droplets and sometimes in aerosols, as an infected person breathes, coughs, sneezes, talks, or sings. It may also be transmitted via contaminated surfaces, although this has not been conclusively demonstrated. It can spread from an infected person for up to two days prior to symptom onset and from people who are asymptomatic. People remain infectious for seven to twelve days in moderate cases and up to two weeks in severe cases.

• Common symptoms include fever, cough, fatigue, breathing difficulties, and loss of smell. Complications may include pneumonia and acute respiratory distress syndrome. The incubation period is typically around five days but may range from one to 14 days. There are several vaccine candidates in development, although none have proven their safety and efficacy. There is no known specific antiviral medication, so primary treatment is currently symptomatic.

• Recommended preventive measures include hand washing, covering mouth or wearing face mask when sneezing or coughing, social distancing, disinfecting surfaces, ventilation and air-filtering, and monitoring and self-isolation if exposed or symptomatic. Travel restrictions, lockdown, workplace hazard controls, and facility closures have been implemented.

• Additional COVID-19 information is available on the WHO website link;https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

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COVID-19Symptoms Can include• Fever and/or chills

• Cough (usually dry)

• Shortness of breath ordifficulty breathing

• Tiredness (sometimes)

• Aches and pains (sometimes)

• Headaches (sometimes)

• Sore throat (sometimes)

Note: Upper respiratory symptoms,like runny nose and sinus congestion,are very uncommon in COVID-19.

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COVID-19 - Reducing Exposure & Transmission

Hand hygiene

• Frequently clean hands by using alcohol-based hand rub or soap and water

Respiratory hygiene

• Wear a mask

• When coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands

• Avoid close contact with anyone who has fever and cough

• If you have fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider

Safe food practices

• When visiting live markets in areas currently experiencing cases of novel coronavirus, avoid direct unprotected contact with live animals and surfaces in contact with animals

• The consumption of raw or undercooked animal products should be avoided. Raw meat, milk or animal organs should be handled with care, to avoid cross-contamination with uncooked foods, as per good food safety practices

Social Distancing is covered on the next slideApril 27, 2021

Referencehttps://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

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COVID-19 Social distancing at work

April 27, 2021

Avoid in-person meetings. Use online conferencing, email or phone when possible.

Unavoidable in-person meetings should be short, in a large meeting room, where people can sit at least 1.5m from each other, avoid shaking hands.

Eliminate unnecessary travel, when travelling follow COVID-19 protocols (PPE, social distancing).

Do not congregate in work rooms, pantries, copier rooms or other areas where people congregate. Keep 1.5 meters apart when possible.

Bring lunch and eat at your desk or away from others (avoid lunchrooms and crowded restaurants).

Avoid public transport (walk, cycle, drive a car) or go early or late to avoid rush hour crowding on public transportation.

Limit recreational or other leisure classes, meetings, activities, etc., where close contact with others is likely.

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Slips, Trips and Falls - facts

Slips & Trips are statistically the most common hazard Many KBC offices have been risk assessed to minimize risks of slips and trips, but problems can still arise.Take care to avoid the following risks when on a client site, or travelling ……

Slips, trips and falls account for 15% of all accidents in the US* and 30% of all workplace accidents in the UK. **

25,000 Slip, trip and fall accidents occur daily in the US **** US National Safety Council, ** UK HSE, *** US Bureau of Labor statistics.

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Slips, Trips and Falls - risks

Beware of the listed risks and report or remove them• Floor contamination risks:

• Wet floors. Clean up spillages immediately• Icy car parks / side-walks / pavements• Please wipe your feet on wet days

• Trip prevention / hazards:• Avoid clutter• Trailing wires in meeting rooms• Tripping hazards• Use handrails on stairs

• Flooring & footwear suitability:• Shoes must grip flooring• Wear sturdy soles with tread• Walk on anti-slip mat

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Basic Fire Safety – In the OfficeBe aware of fire exits and assembly pointsIf you discover a fire, raise the alarm immediately using the

nearest Fire Alarm Call Point. It can be activated by pressing hard against the glass with your thumb.

Evacuate briskly and safely using the nearest available fire exit. Do not stop to pick up any personal belongings. Do not stop to shut windows. The last one out of a room should shut the door.

Do not use the elevator

Proceed to the nearest assembly point

Inform the Fire warden as to the location of the fire

Only the Fire Wardens are trained to use the Fire Extinguishers

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Causes of Back Pain

Further info:

http://www.free-training.com/osha/back/B

ackmenu.htm

Lifting, carrying, pushing or pulling heavy objects Slouching in chairs Twisting awkwardly Overstretching Bending awkwardly or for long periods Driving or sitting in a hunched position or for long

periods without taking a break Overusing the muscles – for example, during sport or

repetitive movements

Global studies have shown that lower back pain has

caused more disability than any other condition

Back pain affects 1 in 10 people

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Office Ergonomics• Even though most KBC work is office based, it is not without risk• Poor positioning whilst sitting can lead to:

• Back pain• Neck pain• Hand/wrist pain• Joint problems: Ankle, knee, shoulder• Eye strain

• Remember to take regular breaks and to move around to avoid Repetitive Strain Injury (RSI)

• Please take a moment to look at how your desk is set up and make adjustments as suggested in the next slide

• Ask for help if there are any problems*Statistics: Ergonomics-info.com / OSHA

*Fact file: In the office, on average 95% of time is spent in front of a computer.

Poor workplace ergonomics account for 34% of lost workday injuries / illnesses…

..of which, 15% is due to carpal tunnel syndrome

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Office Ergonomics

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Electrical Dos and Don’ts

Do…• Plug power equipment into wall receptacles with power switches

in the Off position• Unplug electrical equipment by grasping the plug and pulling. Do

not pull or jerk the cord to unplug the equipment.• Check for frayed, cracked, or exposed wiring on equipment cords.

Avoid exposed wires and report any deficiencies observed immediately.

• Stay at least 10 feet (3 metres) from overhead wires and cables• Use only equipment properly identified as safe by the appropriate

local authorized body (UL, IEC etc.)

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Electrical Dos and Don’ts

Do Not…• Make repairs or adjustments to equipment while energized• Plug equipment into a defective receptacle• Route cables in areas where damage may occur. Avoid heat

sources, high traffic areas, pinch points and sharp edges• Store or place any obstructions within 3 feet (1 metre) of electrical

panels• Use equipment that has been modified or is missing guards

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Office Security

Each office will have different set of procedures on key security aspects.We all need to follow them to keep employees and client data safe and secure.

Contact your local office manager or team leader to confirm the following arrangements for your place of work:

• Door/office access: key fobs, swipe cards, keys and codes

• Security alarm: Setting, unlocking and what to do if there is a spurious (or genuine) alarm

• Office working hours: What are they and what is the procedure for out of hours working?

• What to do with laptops overnight

• Visitor ‘sign-in’ procedure

• Data confidentiality/shredding

• Specific fire safety items

• General security

• Remote working practices

• After Hours working practices

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Safety reporting

• Why do we need to report safety items?• Sharing helps learn about the risks

faced by KBC employees whilst at work

• To provide mitigation strategies or policies to avoid common incidents

• To try to prevent more serious incidents

• Improved communication means greater awareness on safety items throughout KBC

• Do not be embarrassed ! We have a safety culture at KBC.

• How are safety items reported?• By e-mail, verbally, telephone,

whatever is best.

• When?• As soon as possible after they occur,

especially if it is serious. Within 24 hours.

• …and to whom ?• All accidents, injuries and near

misses must be reported to the respective HR Manager

• In the case of serious injury in a KBC office, call for qualified medical assistance immediately.

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Safety reporting categories

Training H&S development activities performed

Facility issue All issues occurred in the offices involving some kind of damages to KBC facility, tool or system

Natural phenomenon Natural agents that have caused disruptions

Office incident Minor incidents occurred in the office environment while working (this includes client-site)

KBC Accident Major incidents that affected a KBC employee

External Accident Major incidents that were witnessed, but did not harm a KBC employee,

Travel to perilous place Trips employees planned to do to a country/area considered as medium or high risk

Criminal act against KBC Crimes such as physical assault, burglary, etc. committed against a KBC employee or possession Health & Safety administration Reported safety audits, and actions taken at the office level about health and safety compliance

Near miss Events that were close to lead into an incident, and from which those involved should be able to share a lesson learned

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Safety statistics• Statistics of KBC incidents are recorded and communicated regularly• Key incident learnings are explained• Real-time statistics, further reporting and KPIs are under

development

2019 TOTALS

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Incident Investigation• The primary goal of the KBC Health & Safety Programme is to

proactively prevent incidents from happening and/or recurring.

• Every noticeable, recordable incident or near miss needs to be investigated.

• The local HR manager is primarily accountable for reports and must be notified within 24 hours of an incident, injury or near miss.

• KBC Office first aiders are trained and equipped to cope with urgent scenarios

• Immediately call ambulance or qualified medical assistance if serious

• Incidents resulting in extensive property damage, serious injury, or a fatality will be investigated jointly by two members of management as appropriate.

• Investigations will be assisted by the Regional Safety Leader LINK

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Near Miss

Near Miss is an undesired event which does not result in injury, illness or damage but had the potential to do so under slightly different circumstances.• Why report it? To understand, mitigate and minimize Risk. • Don’t be embarrassed. Safety issues can be reported anonymously.• Root cause analysis helps us to understand incidents and avoid future

failures• A positive safety culture is key to achieving an excellent safety

performance• Capturing Near Misses is key to this

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Safety Moments• What are safety moments?

• A regular chance to spread better safety practices throughout KBC and beyond

• Who should do them? When?• Everyone. When holding a meeting /

WebEx conference internally or externally• Hold them at the very start of the agenda

• Safety moments should:• Be short, simple and concise,

2-5 minutes.• Promote thought and discussion• Improve safety behaviour or learning• Be engaging, relevant and interesting to

that audiencePicture: Tea Shack News,https://www.stepchangeinsafety.net/

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Preparing Safety Moments

1. Set the scene- Share hazards and potential outcomes

2. Explain the event- What led to the event and what were the

consequences?

3. Discuss- What does this mean for you?- What preventions could be taken?- Good and bad behaviours

4. Help and advice- Further information: Books, documents,

websites, YouTube, videos, LinkedIn

• KBC have a central library on the workspace to capture them: LINK

• Use these if you need one on a particular topic

• Once you develop a new safety moment, please upload it for sharing, or send it to:

Safety@kbcat.com

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What Should I Do Now ?

• Take the Section A induction test

• Achieve the 85% pass mark• Failure to reach this mark will

mean that the training will have to be re-studied and re-tested.

• You only have three attempts, so please read this document carefully

• GOOD LUCK !

THEN…• Complete Section B of the Safety

Induction ONLY IF you answer YES to any of these:• I am / will be travelling as part of my

job• I am / will be involved with booking

travel• I am / will be supervising team

members or I have direct reports that travel

• I shall be visiting client operating sites in future