Keys2Work Evaluation Survey Results

2011-2012

Summary

• Number of survey participants: 22

• “It is the best career program we could find.”• “Excellent for our graduation project.”

• “This is a great program for kids to see how their skills match of with careers.”

What is your position?

OTHER:Project CoordinatorMatch CoachLibrarianTransition coordinatorCareer education specialistGraduation project facilitator

Which types of students use the keys2work program in your school/org?

In your opinion, which types of students would benefit from using the Keys2Work program?

In the administrative section, which of the following resources did you use, if any?

How were you trained to use the Keys2Work program?

What was the most beneficial aspect of the ONLINE training? What are your suggestions for

improvement?

• “The training was helpful.”• “I think I need more info on the online training, somehow I missed it.”

How would you improve the IN-PERSON training?

• ALLOWING THE TRAINEE TO ACT AS THE STUDENT AND PROVIDE TRAINING ON REGISTRATION AND ACTUAL LEVEL USE

• We had several problems with the network and the administration rights. The more information that can be loaded before the training, the better, Also, taking a fictitious student and completely running through a setup would be extremely helpful.

• I can't recall anything negative. It was over a year and a half ago.• I would like the in-person training come to the school to see the technology we use and be

able to talk to the technology and other staff members.• Being able to work through the program step by step• I would like an email about when and where this is available• More time is needed to spend explaining how to access reports, add and delete students .• I didn't receive in person training• Honestly it was several years ago and I do not recall what exactly went on.• The in- person training was great!• it was fine - no improvements needed• Being able to interact witht he trainer

Please provide feedback regarding the process around activating student accounts for Smart Futures' programs.

• I think it is adequate• Eventually we were able to activate students.• The only thing I would change is where the "new student" link is located on the homepage. It blends in with the other

information. It is a seemingly little thing, but when you have several students with visual impairments or other disabilities, it is not so readily seen.

• Was helped by coordinator• We had difficulty initially with large number of students activating. I don't quite understand why we need to generate

registration forms for students, when other software systems (e.g. Career Cruising) just allow student to sign on & create account.

• The 16 character key provided doesn't always work.• Wish there were a simpler way to get students logged in Several different staff use Smart Future programs...how can we find

each other's information quickly? The 16 digit codes even if they had just been created frequently did not work? Takes students too long to log in to this program.

• it's pretty efficient once you get the hang of it.• our transition coordinator takes care of this• We did not have a training• That was an easy process. I didn't have any problems activating accounts.• It is easy. I would like to be able change a student password as a teacher.• It is somewhat difficult. Is there any way it could be less complicated?• The process if very easy and accessible• I just get confused when it says that the codes have been used before I actually even use them (There is an x in the used

column or something along those lines I believe).• At times the codes that are generated do not work.• It is very easy to follow.• The process for activating accounts was easy to follow.• We will not be purchasing this again as there were too many unresolved issues and a lack of support last year.• The process was simple.

In the Administrative section, which of the following resources did you use, if any?

Which Administrative RESOURCE was the most beneficial to you? Why?

• REGISTRATION INSTRUCTIONS AND CAREER SKILL STANDARDS• Math and Reading Standards• Orange question mark.• Contacting K2W directly via phone and Need Help button.• There are none for me to select.• All have different benefits.• did not know how to use• Career Cluster Brochures• no training received• The getting started tutorial was helpful because it explained how to set everything up.• Haven't use them...but will in the future.• None• All of them• registration...I forget from year to year how to do this• Online Training Manual• Registration Instructions• Online Training Manual. I had not been trained by anyone.

Which Administrative REPORTS did you use most frequently? Why?

• STUDENT REFLECTION JOURNAL• Reading and Math• I haven't had the opportunity to explore this section yet.• Student reports• Succeed report• Login ID and Student Detail• I use the keys2work reports more than the others. I tried using e-mentoring but could not get to the report

and didn't have time to keep practicing.• Succeed• did not know how to use• individual student reports• The report that tracks the students levels.• Gain reports. Show if the students are progressing.• Registration and Career plans of Study• the one that gave the scores and the jobs that matched their interests...it was the most comprehensive• Student score reports• All• class reports• All

Once explained, did you find the Keys2Work administrative dashboard and class management

features:Other:

Not always clear what info we can click to see additional info; also my cursor always disappears

Did not know they were availabledid not know how to use

Which help/program support resource did you find most useful, and how can we better serve your needs in terms of

support?• The “need help” button and the orange question mark• Registration resource.• Need Help button - you replied quickly• Did not know they were available• I am just now connecting with our local Career Link personnel who are responsible for the awarding of Work Keys

certificates. I am hopeful that using Keys2Work to facilitate our students' acquisition of these certificates actually does occur. Any further suggestions as to making these connections would be greatly appreciated.

• Provide student with correct answer on items missed along with formula for math. Lower the price we may have to drop this program for the 2012-13 school year.

• Need to take time to use.• I'd really like to see a "student search" box which would enable you to input a student's name and be able to see his/her

information/progress.• did not know how to use• access via e-mail was useful for troubleshooting.• I can't say that i needed much more support• I haven't had the need for much support. However if I ever had a question, it was always answered via email.• To make it easier to view what the students have been doing online- their login time, scores on assessments, all in one place.• Registration, Career Clusters, and Career plans of Study• calling in to ask questions seems easiest, but I didn't need any support this year• Email• using the chat• I needed support, and they just stated that's a "key train" issue that they (smart futures) could not resolve. I was VERY

disappointed because I like the concept of keys2work. There were too many glitches that no one was able to help us with...I really would have purchased it again though. So unfortunate.

Which objectives did the Keys2Work program satisfy for your school/organization?

Other:objective academic assessment for CTC admissions

Graduation Project

Which curriculum modules does your school/organization plan to use in the future?

Other:Career

Career/Employment areasunsure

Does your school plan to purchase Keys2Work again next year?