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    Koinonia: Towards a Community Leadership Theory

    David Ketter

    HED 521: Leadership and Mentoring in Higher EducationApril 29, 2011

    Leadership Project

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    In an interview on leadership with Geneva Colleges Director of the Master of

    Science in Organizational Leadership, Dr. Jim Dittmar put forward the notion that there

    is not theory or model of team leadership that exists in its own right. Leadership models

    pertaining to groups or teams are primarily theories about individual leadership applied

    to team/group settings. While these most certainly have their benefits, in a cultural

    climate within workplace, educational, and ecclesiastical life that is emphasizing team

    leadership, more is needed. As I studied and wrote and researched, it became evident

    that even a team leadership model is, in a sense, difficult to develop, because a team

    is, for all intents and purposes, still a collection of individual leaders.1 This project is

    intended to serve as some first steps in the development of a community leadership

    model. This involves defining the nature of culture, leadership, leaders, followers,

    discern the role of communication and explore how the idea of tribes may serve as a

    helpful construct for understanding leadership.

    Culture and Context

    Before trying to establish any model or theory, attention should always be given

    to place. The arena of any human activity is significant for its shape and direction. Just

    as the texts in Genesis 1-11 set the arena for redemptive history in a good creation,

    enslaved by sin, graciously preserved by a Creator from the deviance of fallen forces

    (whether demonic or human) in hope of its final restoration. Part of that preservation is

    the acknowledgment that Gods common grace is operating in the way that human

    1 Bensimon and Neumann, for instance, point out that team leadership tends to be a confederation of

    constituencies (1993, pg. 3). Throughout their book, Redesigning Collegiate Leadership(New York: JohnsHopkins University Press), their discussion on the inevitable complexity of teams observes a good deal ofthe baggage that comes with even the more refined models of team leadership: team members being

    defensive of territory (pg. 82), feeling excluded (pg. 121), the tendency to be informative, instead of beingactive (pg. 35), and a number of other weaknesses (pp. 9-13).

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    beings apprehend and describe the nature of the world around us. Understanding,

    defining, and learning about culture and context is necessarily a part of that. Even the

    simplest market strategy gives attention to context. So it should be in our model and

    presentation of leadership. It necessarily begins with observing culture, and

    understanding the various levels of culture as context. To this end, Kezar, Carducci, and

    Contreras-McGavin (2006) provide a helpful definition:

    Context from a cultural perspective examines the history, traditions, rituals,and major assumptions of an institution [or society] that shape and framethe way people make meaning. (pg. 51)

    Any model or practice that is to be introduced to a culture, whether within an institution

    or a broader society, will not be successfully integrated without prior attention to these

    aspects of context highlighted by Kezar et al. Human societies and institutions are

    products of the forces in their past and practices of the present with very definite goals

    for the future. Ignorance, denial or violent rejection is a sure approach to failure at least,

    oppression of humans at worst. But context itself has different levels: macro-

    culture (the broader society) and micro-culture (the immediate institution or

    community impacted).

    Wren and Swatez (1995) provide a helpful diagram in understanding the

    relationship between an organization, its leadership and macro-culture.2 As they

    describe, it portrays leadership as the interaction of leaders and followers within a

    sequence of overlapping categories which include its past and present influences and

    contingencies (pg. 247). Whether a culture has been motivated by ideas of freedom and

    laissez-faire economics will necessarily distinguish it from a culture that has endured the

    2 See Appendix, Fig. 1 for diagram.

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    ages upholding family honor and faithfulness to religious mores. Effective leadership in

    these respective historical contexts will necessarily differ in a number of ways.

    But macro-culture is not restricted to what has gone on before, but also what is

    happening. How a culture is interacting with itself (arts, education, media, etc.) and with

    the world (diplomacy, trade, conflict, etc.) has significant influence on a cultures values

    and priorities. A country that is in active conflict will place priority on different elements

    of security and defense, rather than the flourishing of the arts it would otherwise attend

    to in peacetime.

    Wren and Swatez include micro-culture in their diagram, but Kezar et al. (2006)

    provide a more thorough understanding of what elements shape micro-culture through

    the work of E.H. Schein. This is cast in a conception that can be pictured in this way:

    Kezar et al. describe what is portrayed here in this manner:

    In the first layer, the one closest to the surface, are visible organizationalbehaviors and practices. Underlying those behaviors in the second layerare espoused values that represent the organizational philosophies and

    understandings. The third and deepest layer of culture consists of valuesand core beliefs that construct the philosophies represented byorganizational actions. (pg. 53)

    Micro-culture is where an organization or community defines its relationship with

    macro-culture. Places where they conform, oppose, or alter the values and behaviors of

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    the broader will be found in each of the three layers listed. This level of context overlaps

    with macro-cultural context in that it is oriented to the present, but also has an

    orientation towards the future in its stated and implicit goals. And this micro-culture is

    the active engagement of leadership, in whatever form it comes. Here is where leaders

    meet their contexts in the most immediate way, and also where they participate in its

    development, transition and change.

    Given the significant influence of macro- and micro-culture on the nature and

    direction of leadership, the ability to discern those contexts is vital to effective leadership

    practice.3 Wren & Swatez (1995) provide several helpful questions in understanding our

    immediate context, which serve well when adapted for a community (pg. 251).

    1. Who are the important players/groups in this context?2. What are their interests/aspirations?3. What aspects of the historical background threaten or challenge these

    interests/aspirations?4. What aspects of the historical background support these interests/

    aspirations?5. How do societal beliefs and values impinge, favorably or unfavorably,

    upon these interests/aspirations?6. What cultural or subcultural precedents have been established that

    might influence these interests/aspirations?7. How can we, as a community or an organization use this knowledge to

    maximize the potential for achieving our mutual goals?

    Definition and Aspects of Leadership

    Defining leadership is, admittedly, a complex enterprise. The study of leadership

    contains more definitions than it has schools or theories. The task of defining becomes

    more complex for those desiring to allow the Scriptures to be the foundation of their

    definitions, while being attentive to the field, and so affirm Gods common grace at work.

    3 Schein states In fact, one could argue that the only thing of real importance that leaders do is to create

    and manage culture and that the unique talent of leaders is their ability to understand and work withculture. (Wren, 1995, pg. 273)

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    In approach, is to describe how the New Testament describes leadership and point out

    the overlaps with the narratives and models of theories.

    The New Testament has some interesting things to say about leadership, from its

    descriptions of the work of apostles and prophets in Acts to the mention of leadership

    gifts in Ephesians 4 down to Pauls outlining qualifications for what would become the

    foundation for local church leadership in his pastoral epistles. The models of leadership

    exemplified also provide a whole model for leadership in any arena that is under the

    lordship of Jesus Christ, namely every arena.

    There are a few assumptions embedded in the nature of leadership in the New

    Testament that fit in any position of leadership that it describes or prescribes:

    The qualifications of leadership are character and competence (1 Timothy 3).

    The nature of leadership is service and sacrifice (Matthew 20:26-28).

    The standard of leadership is excellence (Romans 12:6-8).

    The purpose of leadership is to equip others for service (Ephesians 4:11-12)

    The telosof leadership is redemptive (Ephesians 2:10).

    Leadership, then, could be defined in this way: Leadership is that lifestyle lived by

    people of character and competence in excellent service to others in order to equip

    those others for service to the end that all creation is worked toward the restoration of

    all things in Christ. That definition is verbose, but it gets at how comprehensive

    leadership is to life in general.

    It also leaves leadership in the category of inherent goodness. It leaves no room

    for bad leadership because it excludes people of bad character, who lack competence

    and excellence, who seek their own good, and exercise authority to serve themselves

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    and their idols. In light of things that Jesus and the apostles have to say about

    individuals who fit this description (Mark 10:42), it would seem that what they

    demonstrate is not leadership, but a gross distortion of leadership: proud authority.

    Thus, what we have is leadership as part of Gods design of creation, for what humans

    are to engage in as Image-bearers, and for the redeemed humanity to exercise with

    redemptive effectiveness.

    That leadership necessarily must be good is acknowledged in Kezar et al.

    (2006) with a summary of the critical paradigm on the role of values. Values, for this

    paradigm, are central for creating leadership that empowers and creates social

    change (pg. 16). Thus, for leadership to be leadership, it is not just value-laden, but

    value-filled.

    But let us examine, for a moment, the elements of leadership identified above.

    Competence is an obvious component of leadership. In Leaders Who Last, Dave Kraft

    (2010) identifies particularly what set of competencies enable someone to serve in

    leadership:

    The leader who lasts needs to have word gifts. This is not to say that theydont serve. But what distinguishes them as leaders is their ability to usewords to accomplish the mission, communicate an agreed upon vision, climbthe mountain, and reach the goal. (pg. 89).

    The competency of a leader is found in their ability to communicate and encourage a

    community to move in faithfulness to its calling, and for individuals within that

    community to engage with their respective callings. But for that to continue, it is

    necessary for character. As Kraft phrases it, Capacityand competenceare like gliders.

    They can fly, but not indefinitely [...] Characterwill stand the test of time and hold up

    when the wind howls and the storm rages around you (pg. 96). So, also, in the

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    requirements for eldership and the diaconate in 1 & 2 Timothy and Titus, Pauls primary

    concern is for the character of the leaders.

    In a summary of significant contributions to the behavioral understanding of

    leadership by Montez, Kezar et al. (2006) identify five dimensions of leadership as

    being, by nature, integral, relational, credible, competent, and directed/goal-oriented

    (pg. 105). These dimensions had enough overlap with findings in symbolic and team

    leadership studies that Kezar et al. could assert the following for all of them:

    Effective leadership is a combination of relational and task skills andinvolves both transformational and transactional qualities. [Leadership

    requires that one] develop cognitive complexity and become skilled inacting as a symbolic leader, becoming politically savvy, maintain attentionto goals and objectives, an also build strong relationships. [...] In addition,they recognize that leadership takes places in a particular context that hasa culture they need to learn and with which they must align theirleadership practices. Leaders who foster learning can create change. (pg.135).

    Kezar et al. does, however, include learning in the manifestation of leadership. It

    may well be a temptation to restrict learning as an aspect of leadership to higher

    education, but Osborne (2010) in a popular resource, Sticky Teams, suggests that

    shared learning is key to a unified leadership experience, along with being necessary

    for its excellence: Ephesians 4:11-13 [...] implies that the one-man show is out, that we

    all have a role to fill, that we need to be trained and equipped to fulfill it. (pg. 129).

    As important as these things are to qualifying for leadership, what leaders exist

    for and how and why they do it is vital. Leaders exist to serve and sacrifice for those

    who are being led, and to do it with excellence. That leadership is bound up with service

    is connected with its contrast to management. Kotter (1995) sets this contrast as one

    that is the difference between coping with complexity and coping with change.

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    Management copes with complexity because it brings a degree of order and

    consistency to [...] the quality and profitability of products. (pg. 115). By contrast, coping

    with change is ultimately keeping people moving in the right direction, despite major

    obstacles to change, by appealing to basic but often untapped human needs, values,

    and emotions. (pg. 116).

    Jesus command that the disciples should not be like the rulers of the Gentiles,

    but to serve all, and Pauls later command to many different Christian communities,

    Imitate me! tell us that excellent service and sacrifice are in the nature and tradition of

    the leadership ethic we have inherited from Jesus. Its form and direction different from

    that of many theories that are without the benefit of the Christian tradition. Its difference

    is its strength, which is why Godin (2008) is able to write that Heretics are the new

    leaders. The ones who challenge the status quo, who get out in front of their tribes, who

    create movements. (pg. 11).

    These movements all have leadership at work in them. But if we read Osborne

    and Godin correctly, that leadership is not the affair of singularly gifted individuals or

    great men, but is actually done in concert with others, we begin to see the significance

    of networks within organizations for the purposes of leadership.4 Rost (1995) was

    among the first as a scholar to see the potential for recognizing this communal nature of

    leadership, and, working within the late modern constructs of leadership. He frames it in

    this way:

    ...followers do not do followership, they do leadership. Both leaders andfollowers form one relationship that is leadership. [...] Followers and

    4 Kezar et al. state that Leaders are more successful if they develop networks (key individuals with

    expertise or resources) to guide the leadership process. Networks have become increasingly important asorganizational change. (pg. 114)

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    leaders develop a relationship wherein they influence one another as wellas the organization and society, and that is leadership. (pg. 192)

    It is leadership that is necessarily value-filled and directional. Astin & Astin (2000)

    suggest that these values/purposes can be summarized in this fashion (pg. 11):

    To create a supportive environment where people can grow, thrive, andlive in peace with one another;

    To promote harmony with nature and thereby provide sustainability forfuture generations; and

    To create communities of reciprocal care and shared responsibilitywhere every person matters and each persons welfare and dignity isrespected and supported.

    It is an ideal vision, but one that is in sync with the intended goodness of leadership as

    a created thing and its aim for the cultivation of creation and humanity as its stewards.

    Thus, the aim, the telos of this leadership is redemptive: that is, it demonstrates the

    Gospel, builds up the Kingdom by showing all who can see that Jesus is the Lord and

    Top Leader of our lives. So, the areas in which we lead and that the way we lead is for

    the building up of a creation that will be restored from its exile and brokenness. And

    Jesus lordship being universal (Col. 1) and embodied (1 Cor. 12) necessarily means

    that leadership is played out in community, the nature of which will be explored later.

    With that in mind, let us examine what it is to be a leader and a follower.

    Leaders and Followers in Community

    One of the curiosities about theory and definition in leadership studies is how

    tightly-bound the idea is to action. You cannot sufficiently define leaders without

    discussing what they do.It can seem that the actions relegated to leaders are about as

    varied as attempting to define leadership. So, with that, let us examine the claims of a

    few authors on the tasks of leaders:

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    Critical theorists suggest the work of leaders is to liberate people to do what isrequired of them in the most humane way. (Kezar et al., 2006, pg. 22).

    Leaders lead when they take positions, when they connect with their tribes,and when they help the tribe connect to itself. (Godin, 2008, pg. 17).

    Leaders are responsible for transforming the shared interest into a passionategoal and desire for change; providing tools to allow members to tighten theircommunications; and leveraging the tribe to allow it to grow and gain newmembers. (pg. 25).

    What is readily apparent from these claims is that leaders are human, are connected

    with other humans, get involved in connecting humans with one another as leaders and

    followers are engaged in distinctively human enterprises. If anything, the task of leaders

    is to be human and to encourage and empower others in being human in a way that is

    proper to the context of creation. But it doesnt answer who qualifies as leaders in a

    group. One group of authors argues that leadership is exercised by the community/

    group, rather than any one individual:

    Leadership is a social influence process shared among allmembers of agroup. Leadership is not restricted to the influence exerted by someone in

    a particular position or role; followers are part of the leadership process,too. (Hughes, Ginnett, and Curphy, 1993, pg. 43).

    Rost, along with Hughes, et al., recognized that leadership rightly understood,

    inseparable from context, is also not something that can be assigned to any one

    individual. In fact, leadership is participated in by all the members of a group. Kelley

    anticipated this move in 1988 in his discussion of effective leaders and followers.

    Leaders and followers, he argues, are not in an authority relationship, but are acting out

    equal but different activities (pg. 201). While even Kelley may draw the distinction

    between leaders and followers too strongly, his definition of an effective follower is

    helpful:

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    People who are effective in the follower role have the vision to see theforest and the trees, the social capacity to work well with others, thestrength of character to flourish without heroic status, the moral andpsychological balance to pursue personal and corporate goals at no costto either, and, above all, the desire to participate in a team effort for the

    accomplishment of some greater common purpose. (ibid.).

    From the definition of leadership developed, we begin to understand who is involved in

    this process. Leadership is that lifestyle lived by people of character and competence in

    excellent service to others in order to equip those others for service to the end that all

    creation is worked toward the restoration of all things in Christ. In Ephesians 4:11-16

    (New International Version), the apostle Paul captures this with the metaphor of the

    Body moving from naming the leadership of the gifts to the Church:

    So Christ himself gave the apostles, the prophets, the evangelists, thepastors and teachers, to equip his people for works of service, so that thebody of Christ may be built up until we all reach unity in the faith and in theknowledge of the Son of God and become mature, attaining to the wholemeasure of the fullness of Christ. Then we will no longer be infants, tossedback and forth by the waves, and blown here and there by every wind ofteaching and by the cunning and craftiness of people in their deceitfulscheming. Instead, speaking the truth in love, we will grow to become in

    every respect the mature body of him who is the head, that is, Christ.From him the whole body, joined and held together by every supportingligament, grows and builds itself up in love, as each part does its work.

    So, in the Christian tradition, the fundamental humanness of leadership and its value-

    laden nature, demanding that leaders be humans who empower others to be humans is

    epitomized by no other than Jesus Christ, the God-man. From a Christian perspective,

    we all operate in a community, a plurality of leaders/followers, aimed toward the

    restoration of creation, which involves being human in the way God intended.

    Though operating in a different set of leadership definitions, McKenna articulates

    well for us that Incarnation is more than a theological construct or personality profile. It

    is also an interactive process in which the character of Jesus Christ engages His

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    environment (1989, pg. 22). From observing the Incarnation and Christ s life, McKenna

    provides a helpful model for contextualizing Incarnation in leadership as we have

    defined it.5

    Contrary to modern theories of leadership, the ancient witness of Scripture and

    the developing trends in contemporary leadership studies are more and more

    demonstrating the necessity of plurality in leadership to accomplish any single aim of a

    community or organization. The larger narrative of Scripture encompasses many

    different aims by giving an eschatological direction towards restoration, and the

    community of believers throughout the world is participating in leadership to accomplish

    that.

    And while the Church is a context for that growth, it is not the primary context of

    leadership. That primary context is the Kingdom of God, as it expands throughout

    creation, into all the spheres of human activity. So, believers in every sphere together

    provide leadership, redirecting the structures of their contexts in the direction of

    restoration.6 Since this leadership requires leaders to operate as a plurality in union, it

    stands to reason that communication is an essential component to our model.

    Communication in Community and Culture

    Leadership in teams or communities both require a strong ethic of honest

    dialogue. Kezar, et al. highlight that team leadership literature affirms that dialogue

    5 See Appendix, Fig. 2 for model illustration.

    6 The concept of structure and direction is further outlined by Albert Wolters in Creation Regained: Biblical

    Basics for a Reformational Worldview(2nd edition, 2005. Grand Rapids: William B. Eerdmans PublishingCompany). Further discussion on Christian redemptive engagement with culture is also explored inPlantinga, C., Jr. (2002). Engaging Gods World: a Christian Vision of Faith, Learning and Living. Grand

    Rapids: William B. Eerdmans Publishing Company and Lyons, Gabe (2010). The Next Christians: theGood News About the end of Christian America. New York: Doubleday Religion.

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    among team members with multiple interpretations of the context is encouraged, that

    differences and specific interpretations in team settings are believed to advance

    cognitive complexity and building relationships is emphasized (2006, pg. 61).

    How that is acted out in a community remains a question. Hackman and Johnson

    (2004, pp. 187-188) point out a number of factors that are significant in order for healthy

    communication to occur in the leadership process:

    A common purpose or goal

    Interdependence

    Mutual influence

    Face-to-face communication

    Specific size

    These factors highlight plurality, unity of direction, and context. For any actions to be

    taken, however, the community needs to make some decisions. Hackman and Johnson

    (pp. 188-189) describe conclusions reached by B. Aubrey Fisher in a study on group

    decision-making. Fisher discerned four phases in decision-making patterns: orientation,

    conflict, emergence, and reinforcement. In these phases, a group evolves in regards to

    the relational comfort of its members and its commitment to particular actions. These

    phases presuppose a growing sense of intimacy within a community as members come

    to know one anothers differences and commonalities and reinforce the common

    commitment to the stated aim of restoring something in creation. Thus, healthy

    communication highlights the diversity in a community and reinforces the common

    direction.7

    7 In this evolution, the potential for Groupthink is always present. Janis provides compelling insights intothe nature of Groupthink and how leaders can work to subvert it within the community in Janis, I. (1971).

    Groupthink. In J. T. Wren, ed. (1995). The leaders companion: insights on leadership through the ages(pp. 360-373). New York: The Free Press.

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    Communication also occurs with the surrounding culture. A community that does

    not engage or dialogue with its context cannot sustain itself or otherwise participate in

    leadership of any kind. This level of communication is much more dialectic, with the

    voice of the status quo maintaining its thesis and the community providing an antithesis

    message. The dialectic here is what defines the community or organization as

    heretical to the status quo (to borrow Godins terminology), excluding those who are

    not engaged in the leadership process, inviting others in the broader social context to

    join and allowing the community to define its existence as a tribe.8

    Community as Tribe

    Godin defines a tribe as a group of people connected to one another, connected

    to [leaders], and connected to an idea. [...] A group only needs two things to be a tribe: a

    shared interest and a way to communicate. (2008, pp. 1-2). At face value, what the

    concept of tribe does seem less binding than that of a community or organization. Yet,

    as Godin goes on to explain, tribes also evolve, particularly when leadership takes

    place.

    ...transforming the shared interest into a passionate goal and desire for change;providing tools to allow members to tighten their communications; and leveragingthe tribe to allow it to grow and gain new members. (pg. 25).

    Tribes are also the seeds for movements. Leadership that can transform groups of

    people into tribes is the same type of leadership that places tribes on their mission,

    evolving them into movements. Godin reports that Senator Bradley identifies movement

    by three elements (pg. 27):

    8 As Godin states, evangelism requires leadership. Leading someone toward giving up one worldviewand embracing yours isnt easy and its not always comfortable. (pg. 56).

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    1. A narrative that tells a story about who we are and the future were trying tobuild.

    2. A connection between and among the [leaders] and the tribe.

    3. Something to dothe fewer limits, the better.

    From the Christian perspective, then, the moment leadership is begins in a community,

    it is well-equipped with a narrative/worldview/telos that is comprehensive and definitive.

    The incarnate nature of Christian life as lived in the Church provides a solid foundation

    for connections, and the reality of a world broken by the fall yearning for redemption

    shows every believer what there is to be done.9 And there is yet much to do.

    Conclusion

    Any theory or model of leadership is, of course, remarkably unfinished. Like the

    rest of creation, it remains under the sting of sin, groaning for redemption, for practice,

    for ongoing refining. I remain convinced that the pursuit of an authentic, practical model

    of community leadership should be pursued by Christians who want to engage the field

    of leadership, be that as practitioners or scholars, in the church, business, higher

    education, or the other arenas in their cultural contexts. Further research in this area

    ought to be done, and were I to pursue and refine this any further, some of the

    resources I would explore would be as follows:

    Alston, J. A. (2002). Multi-leadership in urban schools: shifting paradigmsfor administration and supervision in the new millennium. Lanham,MD: University Press of America.

    Day, D. V., Gronn, P., and Salas, E. (2004). Leadership capacity inteams. The Leadership Quarterly, 15(6), 857-880.

    9 Incidentally, the Christian faith offers another thing Godin believes to be essential to leadership andsuccessful movements of heretics belief (pg. 49).

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    Edmondson, A., Bohmer, R., and Pisano, G. (2001). Speeding up teamlearning. Harvard Business Review, 79(9), 125-132.

    Komives, S. R., Lucas, N., and McMahon, T. R. (1998). Exploringleadership: for college students who want to make a difference. San

    Francisco: Jossey-Bass.Lencioni, P. (2002). The five dysfunctions of a team: a leadership fable.San Francisco: Jossey-Bass.

    Osborne, L. (2006). The unity factor: developing a healthy churchleadership team, 4th edition. Vista, CA: Owls Nest.

    Osborne, L. (2008). Sticky church. Grand Rapids: Zondervan.

    Tierney, W. G. (1993a). Building communities of difference: highereducation in the twenty-first century. Westport, CT: Bergin &

    Garvey.

    Wood, J. A., Jr., and Winston, B. E. (2005). Toward a New Understandingof Leader Accountability: Defining a Critical Construct. Journal ofLeadership and Organizational Studies, 11 (3), 84-95.

    While these sources would also be helpful in developing application and strategies for

    implementing community leadership, I would like to explore more of the suggestions on

    communication put forwards by Hackman and Johnson; the development of

    micromovements in Godin; and encouraging leadership/mentorship culture in Astin &

    Astin; as well as implementing suggestions for leadership succession and transition

    (which would involve the question of whether community leadership requires a formal

    succession process).

    Several other facets that would otherwise be part of the theoretical work in

    community leadership would be the place and methodology of learning, the

    appropriation of community leadership in various spheres (church, higher education,

    business, neighborhood life), and exploring the kind of work that would be necessary to

    translate this (admittedly) Western concept into contexts in the Global South. These are

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    important questions, and there remains a great deal of work and experimentation to be

    done before this model can be presented as viable or thorough. My hope here,

    however, is that it is a strong foundation from which to build.

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    Appendix

    Fig. 1 Wren, J. T. and Swatez, M. J. (1995). pg. 248

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    Fig. 2 McKenna, D. L. (1989). pg. 22.

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    References

    Astin, A. W., Astin, H. S., et al. (2000). Leadership reconsidered: engaginghigher education in social change. Battle Creek, MI: W. K. KelloggFoundation.

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