Program Pembudayaan KomunikasiElektronik Sektor Awam, INTAN

Komunikasi Elektronik Mobile Email

27 Ogos 2007

ContentIntrodusction to Email

Why We Need Mobile Email

Mobile Email

Windows Mobile

BlackBerry

Push Mail Comparison

PowerTools

Introduction to Email

What is Electronic Mail (E-mail)

Electronic mail or e-mail, the electronic transmission of messages, letters, and documents. It is commonly thought of, however, in terms of computer-based message systems where the electronic text file that is received can be edited, replied to, excerpted, or even pasted into another electronic document that can be used or manipulated by a word processor, desktop publishing system, or other computer programs.

Messages and other data exchanged between individuals using computers in a network. An e-mail system allows computer users to send text, graphics, and sometimes sounds and animated images to other users

A system for sending and receiving messages electronically over a computer network, as between personal computers.

Historically, electronic mail (or e-mail) referred to any of a number of technologies that allowed people to send documents to one another through electronic means

The transmission of text messages and optional file attachments over a network. Within an enterprise, users can send mail to a single recipient or broadcast it to multiple users

What is Electronic Mail (E-mail)

First E-Mail On The Internet

In 1971, the first e-mail was typed into the Teletype terminal connected to the Digital Equipment PDP-10 in the rear of the picture below. The message was transmitted via ARPAnet, the progenitor of the Internet, to the PDP-10 in front.

PDP-10PDP-10

ARPAnet(Advanced Research Projects Agency NETwork) The research network funded by the U.S. Advanced Research Projects Agency (ARPA)

Dan Murphy, a Digital engineer, took this photo in the Bolt, Beranek and Newman datacenter

Basic Information An E-mail Mailbox

Basic Information An E-mail Mailbox

Celcom Network

The Email ServersThe Email Servers

Internet MailInternet Mail

CorporateCorporateOffice

Network

The Access MethodThe Access Method The DevicesThe Devices

Mobile Email : The FundamentalMobile Email : The Fundamental

Internet

LAN / WAN / Leased line

INTERNET

Basic Email ConnectivityFixed and Wireless Email access

INTERNET

Email Server

Mobile E

mail

CELCOM3G/GPRS Network

Email Server

CELCOM3G/GPRS Network

Mobile Email Evolution

GSM9.6 kpbs

GPRS115 kbps

3G384 kbps

3.5G / HSDPA1.8 3.6 Mbps

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Supported devicesfor email

Why we need Mobile Email?

Slow in responding to Emails

Limited storage space for emails (due to NOT read)

Difficult to access Emails from outside the office

Outlook Web Access (OWA) not always available

Need to use Yahoo! Or Hotmail instead for email access outside the office

Limitation on current desktop email

Now .. sending & receiving email as simple as SMS!!

Main Screen Messaging Folder Email Content

Mobile Email Windows Mobile BlackBerry

Mobile Email Key Pointers

PULL Email PUSH Email Corporate Email Server

Exchange/Lotus/Novell/Open Source POP3 and SMTP Windows OS Device Intellisync sofware BlackBerry BlackBerry Connect device

Windows Mobile

Basic Windowss Mobile Connectivity

EnterprisesMS Exchange 2003

Service Pack 2

INTERNET

Device CELCOM3G/GPRS Network

PUSH Mail Device : Windows Mobile OS Non Windows Mobile using Intellisync software Configure at device and Exchange server

Supported Devices

MS Exchange 2003Service Pack 2 orMS Exchange 2007

INTERNET

Device

CELCOM Wireless Network (3G/GPRS)

1PUSH TECHNOLOGY

DEVICE TO PC

2

Synchronization

BlackBerry

What is BlackBerry?

BlackBerry is a line of mobile e-mail devices and services from Research In Motion (RIM).BlackBerry is a complete package that includes airtime, software and choice of BlackBerry mobile device.

Two types

1. BlackBerry Enterprise Service (BES)2. BlackBerry Internet Service (BIS)

Features Benefits to you and your business

Increase cost efficiency with just one device for voice and data.

You can carry all the technology you need to manage your business in the palm of your hand.

Access to your corporate email while away from your PC.

Stay connected to your business to your customers, suppliers, friends and family.

Mail is push to you as it arrives you dont need to pick it up.

Manage and control time with your email pushed to you, wherever you choose to be.

You can read, reply, forward and create mail as if you were on your PC.

Increased productivity, business as usual when you away from your desk.

The BlackBerry devices all have a calendar capability that sychronises with your PC so you can time manage whilst on the move.

Become more agile and responsive with your office at your fingertips.

Compatible with most corporate email server i.e. Exchange, Lotus and Novell

Based on survey, BlackBerry secure professional email on the move for 25% per day.

BlackBerry is possibly my most important piece of kit, definitely equal to my laptop. Its been godsend to me

I feel that Ive reclaimed a part of my lifePaul Cloes, Mobility Channel Development, BT.

Benefits and Features

Basic BlackBerry Connectivity

BlackBerry Infrastructure

(RIM)

Celcom Wireless Network

(GPRS/3G/HSDPA)

Corporate Email Server:

Microsoft Exchange

Lotus Domino

Group Wise

Internet

BES ServerCorporate Firewall

Corporate Data

BlackBerry Wireless Device

Center

Connectivity:-128Kbps Leased Line- 2 X VPN Internet

BlackBerry Devices

BlackBerry 8707v

BlackBerry Curve

BlackBerry Pearl

BlackBerry 8800

Available Now

Coming Soon

BlackBerry Connect

Comparison onPUSH Mail

Run on 2G, 3G, LAN

Bluetooth (device dependant)

IP Wireless Modem

Email Server

Microsoft Exchange, Lotus Domino, Novell Groupwise

Need Additional Server

Need License Fees

Model: SELF MANAGED

Devices:

Vodafone Blackberry 8707v

Blackberry Connect Devices (Xda IIs, Nokia E61, Palm Treo650)

REAL PUSH technology

Email, Contact, Calendar, Task

Active Global Address List

20 paxs display at a time of total

Security features

Device Lost Device wipe, Password block/change/update, Data block

Encryption: Triple DES, AES

Memory efficient & do not require additional extended memory

Run on 2G, 3G, LAN, WiFi

Bluetooth (device dependant)

IP Wireless Modem

Email Server

Microsoft Exchange 2003 (SP1 & 2), Microsoft Exchange 2007

NO Additional Server required

NO License Fees required

Model: SELF MANAGED + HOSTED

Devices:

Windowss Mobile / Smartphones/ Pdaphones

Symbian (Nokia E61 & SEP900i) & Palm (Palm Treo 650)

REAL PUSH technology (MEx2003 SP2, MEx 2007 & Win Mobile 5.0 AKU2 devices)

Email, Contact, Calendar, Task

Active Global Address List

Max 100 displays at a time of total

Security features

Device Lost Device wipe, Password block/change/update, Data block

Encryption: Triple DES, AES, SSL & other digital cert.

Memory efficient (only for ME2007) but have extended memory capability (SD/Mini SD, MMC device dependant)

Run on 2G, 3G, LAN, WiFi

Bluetooth (device dependant)

IP Wireless Modem

Email Server

Microsoft Exchange, Lotus Domino, Novell Groupwise, POP, XML,

Need Additional Server

Need License Fees (One Off)

Model: SELF MANAGED + HOSTED

Devices:

Microsoft Windowss & Non Windowss Mobile over 650 types of devices (xda 02, Dopod, HP, Nokia, SE, etc

REAL PUSH technology

Email, Contact, Calendar, Task, Notes, Program Backup

Active Global Address List ???

Security features

Device Lost Device wipe, Password block/change/update, Data block

Encryption: Triple DES, AES, SSL

Memory efficient (with IntelliSyncversion 8.0 and have extended memory (SD/Mini SD, MMC device dependant)

VODAFONE BLACKBERRY

MICROSOFT EMAIL NOKIA INTELLISYNC EMAIL

Comparison Email Solutions

INTERMEDIARY SERVER

END-USERDEVICES

EMAILOFFERINGS

BES

NoIntermediary

Server

IMS

Comparison Email Solutions

Celcom PowerTools

Office PaxCalls Within organization(Unlimited)Video Call Charges / MinVoice Call Charges / MinSMS Charges / SMS

FREEFREE

RM0.05 / SMS

Other Call ChargesCalls to 013 / 019Calls to other network providers

RM0.15 / minRM0.20 / min

Other SMS ChargesSMS to 013 / 019SMS to other network providersInternational SMS

RM0.05 / SMSRM0.15 / SMSRM0.20 / SMS

POWER38 (Commitment

Based Plan)DESCRIPTION

P38 Postpaid Plan Minimum Usage Fee (Monthly)

Office Pax (Optional)- Unlimited FREE Business Calls within organization

RM38

Add RM10.00/ month

Total Monthly Minimum Fee RM 48

The Best Corporate Rate in Town

RateDESCRIPTION

RM 68 / mthRM 90 / mth

Unlimited 3G Unlimited 3.5G

BlackBerry Service Fee RM 38 / mth

Data Rates

Raduwan Abd MauludBusiness Manager

019-3303505Email : dwan@celcom.com.my

Business ContactBusiness Contact

Ahmad Fauzi BasriBusiness Manager

019-3149667Email : fauzibasri@celcom.com.my

Thank You

Statement of Confidentiality

The information included in or with this document, in its entirety, is considered both confidential and proprietary and may not be copied or disclosed to any third party without the prior written consent from Celcom (M) Berhad.

What is Electronic Mail (E-mail)What is Electronic Mail (E-mail)First E-Mail On The InternetBasic Information An E-mail MailboxBasic Information An E-mail MailboxLimitation on current desktop emailThank You