KTH Live-in-Lab LIVE SESSION LINE-UP:BUILDINGS + USER BEHAVIOUR
Pernilla Hagbert Christian LundenAgnieszka Zalejska Jonsson Sara IlstedtElena Malakhatka
DESIGN
PEOPLE
SCHEDULE
10:10 - 11:00 - Experts Talks
11:10 - 12:00 - Discussion & Q+a
Challenge 1: How can we design buildings, building services and products for everyday indoor life in a human-centric manner?
Challenge 2: How corona time changed our everyday behaviours in the built environments?
BUILDINGS + USER BEHAVIOUR + SERVICE DESIGN
Presentation by Elena MalakhatkaKTH LIVE SESSION18.03.2021
KTH Live-in-Lab
KTH Live-in Lab is a platform of multiple testbeds for accelerating innovation rates in the construction and real-estate sectors.
Living Lab approachK
now
ledg
e
TRL
Type of research experiment setting
Advance research
Problem-driven research
Real context-driven research
Market-driven research
Best for living lab environment
TRL - technology readiness level (defined by NASA)
Co-creation in Living Lab environment
Living Lab environment
Co-creation as innovation
Open Innovation
Co-creation as design
Participatory Design
Macro level
Micro level
Meso level
Co-development
System engineering
PREFACE
A central problem of our minds is that we know so much in theory about how we should behave, but engage so little with our knowledge
in our day-to-day conduct.
Akrasia - ‘weakness of will’ (Aristotle)
THEORETICAL FRAMEWORK
ServiceScience
Building Science
HBIActivity Theory
Service Design
Building Operation
IoTICT
Occupant behaviour
Interaction design
Behavioural Science
BUILDING LAYERS + USERS’ PRODUCTS & SERVICES
Site
Structure
Skin
Building services
Space plan
Home Products & Services
End-user’s Products & Services
Human behaviours & HAS
High level of interaction with the end users: - Home appliances providers - Personalised products & services - Everyday digital services (entertainment, wellness, etc)
Medium interaction with the end users: - BMS services - Last meter services - Interior designers - Furniture designers
1 2
Poor interaction with the end users: - Construction industry - Real Estate - Architects - Energy & water systems services
3
STAKEHOLDERS: LEVEL OF INTERACTIONS WITH END USERS
HYPOTHESIS
SERVICE DESIGN
BEHAVIOURAL ANALYSIS
BUILT ENVIRONMENT CONTEXT
SERVICE DESIGN, tailored with the BEHAVIOURAL ANALYSIS in the built environment context, will give us better understanding of users’ behaviours at home in general and potential for more pro-environmental
behaviours design in particular.
CO-CREATION PROCESS
Ownership
Ope
nnes
s
Anyo
ne c
an jo
inSe
lect
ion
proc
ess
Initiator only Contributors
Crowd Community
Club Coalition
Sele
cted
type
s of
sta
keho
lder
s /
Anyo
ne c
an jo
in
Initiator & Contributors
RESULTS: SERVICE CONCEPTS CO-CREATED AT KTH LIVE-IN-LAB
Community
Sleeping &
Relaxing
ProductivityManagement
Thermal comfort
Smart lighting
Audio-visualEnvironments
Habit maker
PERSONALIZED WELLBEING
Community
Smart planner
Kitchen insights
Sustainable food insights
Receipts
SUSTAINABLE EVERYDAY FOOD
Inspiration
Healthy habits
constructorPOI
Advance mapping
Deep Work Space
ABS On demand
SpaceOptimiser
SPACE AS A SERVICE
RelaxationSpace
Micro-space Booking
ActivityBuddy
7-10% electricity reduction
5-7% water usage reduction
5-7% electricity reduction Ongoing process
10-15% UX increase
“We must design for the way people behave, not for how we would wish them to behave.”
― Donald A. Norman | Living With Complexity
DISCUSSION
Challenge 1: How can we design buildings, building services and products for everyday indoor life in a
human-centric manner?
Challenge 2: How corona time changed our everyday behaviours in the built environments?