LDT3205BU Powering the Digital Backbone or distribution€¦ · charting the course to a digital...

LDT3205BU

#VMworld #LDT3205BU

Powering the Digital Backbone

VMworld 2017 Content: Not fo

r publication or distri

bution

3 |#LDT3205BU CONFIDENTIAL

Agenda

• Who we are? • Industry View• Digital Building Blocks• Digital Path• Digital Backbone Principles• Backbone Creation accelerators • Recommendations



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Who we are?

HCL TECHNOLOGIESTECHNOLOGY LED BUSINESS

TRANSFORMATION: R&D, IT APPLICATIONS,

BPO, IT INFRASTRUCTURE

115,973 EMPLOYEESREVENUE: USD 7.5 BN

HCL INFOSYSTEMSHARDWARE, SERVICES AND ICT SYSTEMSINTEGRATION, COMPUTING, STORAGE, NETWORKING, SECURITY, TELECOM, IMAGING AND RETAIL

3,879 EMPLOYEESREVENUE: USD 557MN

GLOBAL MARKET FOCUS

WWW.HCLTECH.COMINDIA AND EMERGING MARKET FOCUS

WWW.HCLINFOSYSTEMS.IN

HCL ENTERPRISE

120,000EMPLOYEES

USD 8 BNTOTAL

REVENUE



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HCL Strategy Aligned With Clients’ Digital JourneyENABLED BY INNOVATIVE SOLUTIONS & PARTNER ECOSYSTEM

21CE EnterpriseMODE 1 SERVICES

MODE 2 SERVICES

MODE 3 SERVICES

APPLICATION SERVICES

INFRASTRUCTURE

ENGINEERING & R&D

CLOUD

IOT WORKS

DIGITAL & ANALYTICS

SECURITY

PRODUCTS & PLATFORMS

STRATEGY FOCUSOBJECTIVE

Momentum driven

Acceleration driven

Eco-system driven

BPO

▪ Process automation using MIT’s Text extraction andAnalytics toolUse case – extraction of unstructured data from FAXs to

automate the trade / order processing

▪ Design of AI, Machine Learning and related technologies forautomation in Infra mgmt. and ASMUse case - Automatic generation of KEDB articles from

knowledge repository to help in shift-left of operations

Autonomics

Orchestration

▪ Cognitive Service Desk agent - LUCY▪ Hybrid cloud orchestration - MyCloud

Legacy modernization for core systems in Banking

Regulatory Reporting Utility for EU markets

ENABLING SOLUTIONS & PARTNERSHIPS



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https://www.google.com/url?url=http://omop.fnih.org/node/115&rct=j&sa=U&ei=vrCuUtL6KMXTkQW8zoHoBQ&ved=0CCsQ9QEwAA&q=computer+science+corporation&usg=AFQjCNG8fhwnlsQRZ1FFPxZ_Yy_3-INpmA


HCL Data Center and Cloud Services

• Rated as leaders in Gartner MQ NA consecutively for

last 6 Years

• Rated as leaders in Gartner MQ EU

• Rated as leaders in IDC Cloud Professional Services

• HCL Gold Blue Print (GBP) AGILE

ITSM Implementation -HCL DryICE -

brings together autonomics &

orchestration to drive LEAN and AGILE

• HCL MyCloud – Cloud lifecycle

management and orchestration

• Leaders in Data Center and Cloud

Transitions

• 50+ transitions out of HP, IBM,

CSC, Atos

• 40+ Fortune 500 Customers

RECOGNITION

EXPERIENCE IPsVMworld 2017 Content: N

ot for publicatio

n or distribution


Automated Operations

Simplified Platforms

Applications like Digital Twins

Digitalize Business

New Business Models

Unlocking new Revenue Streams

Agile Innovation

Outside In Approach

Competitive Advantage

Effective Use of business data

Today vsTomorrow

Internal Disruption (People & Process)

Agility, Flexibility & Scalability

Personalized Experience

Hard to achieve

Customer Value

Siloed Approach

Digital Attributes



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Key Digital Backbone Principles

API first

Identify with capabilities needed

in the platform and define APIs

to enable them

Operations Ready

self-service: discovery,

provisioning, and

troubleshooting

DevOps driven

Consistent process and

automation to scale platforms

across geographies

MicroServices based

Develop self-contained micro-

services built for change and

scalability

Cloud scale

Deployment agnostic

application architecture; scale

to accommodate data burst

Design Led

Leverage 123Design® philosophy

to deliver the experience in no

more than 3 clicks



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HCL Has Made Digital Work For Customers Across Industries

SOLUTIONS• IOT FOR SUPPLY CHAIN• DESIGN WORKSPACES• CDN FOR PRODUCT UPDATES• MOBILITY SOLUTIONS

KEY DRIVERS• PRODUCTION PROCESSES• CONNECTED SOLUTIONS• SUPPLY CHAIN EFFICIENCY

LIFESCIENCES& HEALTHCARE

KEY DRIVERS• REDUCING COST OF GOODS &

SERVICES• CUSTOMER EXPERIENCE

SOLUTIONS• CUSTOMER ANALYTICS• PVT CLOUD ENABLED POS• E-COMMERCE WORKLOADS• MARKETING & PROMOTIONS

SOLUTIONS• CORE N/W VIRTUALIZATION• MEDIA SERVICES, CDN• HYBRID CLOUD & CAAS• IOT, BIG DATA ANALYTICS

KEY DRIVERS• EFFICIENT ACCESS &

DISTRIBUTION• CUSTOMER EXPERIENCE


SOLUTIONS• BIO-PHARMA WORKLOADS• HIPAA ON CLOUD• MAINFRAME MIGRATIONS• IOT/ANALYTICS FOR DEVICES

KEY DRIVERS• EFFICIENT RECORDS MGMT• PREVENTATIVE CARE• CONNECTED DEVICES

TELECOM& MEDIA

HI-TECH & MFG

ENERGY& UTILITIES

LIFESCIENCES& HEALTHCARE

FINANCIALSERVICES

RETAIL &CPG

KEY DRIVERS• SMART GRID, CONNECTED

ECOSYSTEMS• EFFICIENT DISTRIBUTION

SOLUTIONS• INDUSTRIAL IOT• DIGITAL OIL FIELDS• REMOTE VISUALIZATION• BIG DATA SOLUTIONS

SOLUTIONS• RISK MANAGEMENT• STORAGE & ARCHIVING• PCI/DSS SYSTEMS ON CLOUD• FRAUD DETECT/PREVENT

KEY DRIVERS• COST EFFICIENCY• CUSTOMER EXPERIENCE• REGULATION & SECURITY

KEY DRIVERS• PRODUCTION PROCESSES• CONNECTED SOLUTIONS• SUPPLY CHAIN EFFICIENCY



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Charting The Course To A Digital Future For A Large Railway Company

HCL HELPED BUILD MODERNIZED TRANSPORTATIONON A DIGITAL TECH PLATFORMBUSINESS TRANSFORMED BY A DIGITAL TECH PLATFORM PROVIDING REAL-TIME VISIBILITY INTO OPERATIONS, IMPROVING SAFETY & CUSTOMER EXPERIENCE

ORGANIZATION SILOS BROKEN WITH DEVOPS MATURITY MODEL SPECIFIC TO ENVIRONMENT AND CULTURE

FLEXIBLE & COMPOSABLE PLATFORM APPROACH WITH SERVICE CATALOG & COMPLEX EVENT PROCESSING

CUSTOMIZED LEGACY MODERNIZATION & INTEGRATION FRAMEWORK TO ALLOW LEGACY & DIGITAL TO CO-EXIST & INTEGRATE



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HCL Successful Digital Transformation Journeys Have Digital Backbone At The Core

Organizational Culture

Customer Experience

Business Process

Security & GRC Management Commitment

DigitalBackbone

Partner Ecosystem



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Digital Backbone Attributes


DATA CENTRIC

AUTOMATED

SECURE

INSTANT

OUTCOME BASED SLA DRIVEN

AGILE

FLEXIBLE

SCALABLE (BOTH UP AND DOWN)



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Agility is Central to achieving Digital Initiatives

Compliance

Visibility

Scalability

Management

LegacyModernizarion

Optimization

IUS

Cost Optimization

Insights

Always ON

BUSINESS

GOALS

Operational Inefficiencies

Skills Gap

Capex

Cost Cutting

Maintenance

(Keeping the Light on)

Intelligence

Downtime

SDI OpenStack Serverless Hyperconvergence Dockers Multi-Cloud Hybrid Cloud

System Integrators Partners



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Powering Real Digital Outcomes For The Uncarrier

DISRUPTIVE BUSINESS STRATEGY POWERED BY DIGITAL PLATFORMS & TECHNOLOGY

HCL ENGINEERED DIGITAL BUSINESS PLATFORM IN DEVOPSMODE, WHICH PROVIDED THE CUSTOMER TO LAUNCH

DISRUPTIVE SERVICES WITH SPEED

LEGACY SYSTEMS WERE MODERNIZED AND API’S WERE USED TO INTEGRATE SYSTEMS, PARTNERS & USERS TO CREATE POWERFUL

DIGITAL ENGAGEMENT ACROSS THE ECOSYSTEM

CUSTOMER EXPERIENCE TRANSFORMATION WAS ACHIEVED THROUGH ADVANCED ANALYTICS ON LARGE-SCALE BIG

DATA LAKE AND PERSONA BASED UX DESIGN



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Campaign Management Solution build on Cloud for world's leading Toy manufacturer

Digital Backbone

• Re-design its infrastructure to support Client’s campaign management approach.

• Efficient Handling of load during high peaks

• Robust DR solution to protect Content management system & architecture and other web properties

• AWS Auto-scaling service for production sites to keep running in a fault-tolerance manner

Digital Enterprise

• On-demand, robust and scalable infrastructure for campaigns across geographies

• Improved time to launch for a digital marketing campaigns from two weeks to an average of two days.

• Greater availability -SLA of 100%

• Ability to host multiple campaign on least possible servers resulted in over 40% savings.



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The Digital Building Blocks – HCL Enabled

CY

BE

RS

EC

UR

ITY

CO

PA

AUTONOMICS

SERVICEXCHANGE

IaaS - S/W DEFINEDINFRASTRUCTURE

Public PaaS, IaaS

SaaS w/ BoltOnPaaS

Private PaaS

APP #1 APP #2 APP #3 APP #4 APP #5

BUSINESSBUSINESS I.T PARTNERS CUSTOMERS



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Hybrid cloud – operational readiness

Multi-Layered Security

Visibility and Monitoring

Management and Updation

Config and Implementation

Right Skills Governance and Regulations

SecurityOperations

System MgmtCloud Mgmt Compliance

Deployment



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21 CE Blueprint

Clear governance

process

Modular approach towards

transformation

Build consensus with

key stake holders

Analyze current state, readiness & investments

required

Define end state road-map

and success matrix as

starting point

Tool Readiness?• Dev/Test workloads can be monitored using native

tools• Enterprise tools required for Production• PaaS platforms have different monitoring needs

compared to running DB on IaaS OS• Existing tools capability key consideration• Current level of automation• Maturity of current backup solution

People Readiness?• Readiness of current staff• Trainings and certifications• Start small and evolve• Continually optimize• Gen X vs Gen Y• Shared model

Security and Compliance?• Maturity of current security solutions• Federated identity management

solutions in place• Encryption • How much do you trust your cloud partner?



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There Are Many Starting Points & Routes To Digitalize. We Help Optimize Any (And Every) Path You Take.

ENTERPRISE TRANSFORMATION

BU LEVEL INITIATIVES

INDIVIDUAL OR GROUPOF APPLICATIONS

MIGRATETO CLOUD

LIFT &SHIFT

WORKLOADMIGRATION

RE-PLATFORMFOR CLOUD

MODERNIZEAPPLICATION(S)

REFACTOR

RE-ARCHITECT

RECODE

SAAS IMPLEMENTATION

BUILD OPERATINGPLATFORM SIGNOFF

OPERATE& OPTIMIZE



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Deployment Scenarios

Brownfield Deployment

• Build New Fabric POD

• Re-Platform the applications

• Easy to implement Stateless Cloud Nativeapplications

• Tightly coupled Application Network policies

• Easily scalable

• Easy to operate and Maintain

• Connect existing Legacy DC with the New SDIPOD

• Decide Network vs Application vs HybridMigration approach

• Perform Application discovery & Assessment

• Create Application centric policies

• Fine tune policies post assessment

Greenfield Deployment

Scenarios



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Transforming digital experience for world’ largest football club

Digital Backbone

• Develop and deploy mobile Application and Web for Digital Platform that can scale up to tens of millions of users

• Provide a unified experience to users across devices and platforms

• Enhanced coverage and real-time content synchronization between app & website

• Service-oriented and high performing architecture on AWS

• Integrated website & mobile app platform with leading SaaS providers Gigya (CIAM), Akamai (CDN), Ooyala (Video Streaming), Urban Airship(Push Notifications)

Digital Experience

• Global Rollout of D2C Mobile Application to 700M Fans worldwide

• Agility to roll out new products and services to Fans faster than before

• Saving of £800k/pa with Serverless zero administration computing

• Significant savings due to Auto scaling at IaaS & PaaS Level on match and non-match days



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Digital Backbone Creation Accelerators

Access to Talent

Access to New Consumption Models

Vendor Certifications (VVD)

Reference Architectures &

Blue-Prints

Top Down Approach

COEs & Labs for PoC’s & tests

Leveraging Partner / Service

Provider’s Ecosystem

Secure & Governance enabled

Standardized Propositions/ Solutions



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Recommendations

Balance Pvt vs Public Cloud deployments

Recommendations

Focus on operations (People & process) aspect

Start from a Unified experience

based Outcome

Balance Pvt vs Public Cloud deployments

Connected Ecosystem

Open API based 3rd Party Integrated products & Solutions

Asset Monetization & Ownership

Digital Accelerators as outlined before



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$7 BILLION ENTERPRISE | 110,000 IDEAPRENEURS | 31 COUNTRIES



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https://www.youtube.com/watch?v=JzfmzTcVUJg



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Date post:	20-May-2020
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LDT3205BU Powering the Digital Backbone or distribution€¦ · charting the course to a digital...

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