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DEVELOPING STAFF
Staff is the greatest asset of any organization
Staff development is crucial to public sector success
Leadership Staffing Model (LSM) maximizes results and minimizes uncertainty
Several functions comprised of multiple techniques
Loose guidelines that can be applied to almost all organizations
DIVERSITY
Changing society reflected in a diverse workforce
Diversity training is great, but practice is best
Inherent strength and value in a diverse workforce
Develop leadership internally through a diverse workforce
Actively pursue diversity in the workplace
COMMUNICATION
Fundamental to success
Basis of all accomplishment
Free flow of information and ideas
Importance is evident in all aspects from one on one to group meetings
MANAGING CHANGE
It’s frequent, so get used to it!
Break it down to manageable segments
Make it easy to understand
Know how it will affect staff and inform them
Reduce uncertainty
MOTIVATION
Be inspirational
Share goals and vision
Create buy-in
Recognize accomplishments
Create a “learning organization”
DISCIPLINE
Be objective
Rely on policy and procedure- “by the book”
Know job description and duties
Treat all fairly and equally
PERFORMANCE APPRAISALS
Honest and appropriate to the position
Ask questions
Clearly stated goals
Use both good and bad results for a chance of employee improvement
Communication!!!
CONFLICT RESOLUTION
Use all conflict as a learning opportunity
Diffuse unhealthy conflict and enable constructive conflict
Know your staff well
Listen and anticipate employee needs
TEAMBUILDING
Lead from within
Know your staff
Know your responsibilities
Let the team continue to grow and develop
Use your influence ethically
Encourage teamwork
KEYS TO LSM SUCCESS
Leadership can be learned
Effective leaders follow guidelines
Develop your skills and behavior as well as your staff
Even a mistake is a learning experience
Communicate!!!
LEADERSHIP STAFFING MODELA Framework for the Public Sector
Presented by John David Lewenec
Contact [email protected]
Intellectual material for use by permission only